Retail Store Manager
Columbus, OH jobs
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Assistant Store Manager
Unionville Center, OH jobs
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Assistant Store Manager - White House Black Market
Columbus, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 15.10 to 18.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Upper Arlington, OH jobs
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
POSITION OBJECTIVE:
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 15.10 to 18.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Manager (Polaris Fashion Place) - Soma
Columbus, OH jobs
This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.
FUNCTIONAL RESPONSIBILITIES:
* Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions.
* Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development.
* Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks.
* Leads merchandising activities resulting in healthy product turnover and gross margin.
* Continuously ensures compliance with company policies and procedures and applicable laws.
* Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching.
* Supports in-store company sponsored events, philanthropy, or other initiatives.
* Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience.
* Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards.
* Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge.
* Manages controllable expenses through effective scheduling and financial discipline.
* Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines.
* Leads, directs, and drives execution of tasks with a high level of productivity.
* Confirms schedules are written to support business peaks, associate availability, and operational tasks.
* Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always.
* Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
* Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Decision Quality: Making good and timely decisions that keep the organization moving forward.
* Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
* Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
QUALIFICATIONS:
* High School Required; Some college or bachelor's degree preferred
* 18 years old or older
* 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position
* Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
* Proven ability to foster team commitment and create a positive, inclusive working environment
* Demonstrated ability to function as a role model, ensuring that the customer remains the top priority.
* Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
* Knowledge of visual standards and techniques, and ability to implement
* Demonstrated strong verbal and written communication skills
* Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results
* Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
* Requires physical activity which may require lifting (up) to 50 pounds
The wage range for this position is $50,340 to $60,410. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Senior Manager - Cyber Security Platform (Hybrid - Seattle)
Seattle, WA jobs
We are seeking an experienced and strategic Senior Manager of Security Platform Engineering to lead our security platform engineering team. This role is responsible for managing and enhancing our comprehensive suite of security controls and platforms that protect Nordstrom's enterprise environment. The ideal candidate will drive technical strategy for security tooling, optimize platform performance, and lead initiatives to consolidate, integrate and modernize our security infrastructure while building a high-performing engineering team. You will collaborate across the organization to ensure the seamless implementation and operation of critical security controls that protect our business, employees, customers, and data.
Key Responsibilities:
Strategic Leadership & Platform Vision
Develop and execute a strategic roadmap for security platforms across multiple domains, including endpoint protection, cloud security (or CSPM), data protection, email security, and logging/monitoring systems.
Drive consolidation and modernization initiatives to simplify and streamline security tooling while enhancing protection capabilities and reducing operational overhead.
Create multi-quarter implementation plans that align with enterprise security vision and business objectives.
Identify and prioritize security platform enhancements based on emerging threats, business requirements, and technology trends.
Establish meaningful security metrics that demonstrate business value and track platform effectiveness.
Partner with security leadership to translate organizational security strategy into actionable platform implementation plans.
Program Management & Technical Execution
Lead the design, implementation, and lifecycle management of enterprise security platforms including EDR, AV, DLP, encryption, SIEM, CSPM, email security, and related technologies.
Oversee RFP processes and technical evaluations for new security tools, ensuring alignment with security requirements and business needs.
Manage complex security platform migrations and upgrades with minimal business disruption.
Establish and maintain security platform standards, best practices, and architectural patterns.
Develop processes for continuous improvement of security platform operations, stability, and effectiveness.
Partner with IT, infrastructure, and application teams to ensure security platform integration across enterprise environments.
Oversee incident response for platform-related security events and drive root cause analysis and remediation efforts.
Team Leadership & Development
Build, lead, and mentor a diverse team of security platform engineers across operational support and core engineering functions.
Establish team structure that optimizes for both operational excellence and strategic platform innovation.
Create individual development plans that align with team members' career aspirations and organizational needs.
Implement performance management frameworks that recognize achievements and address development areas.
Foster a collaborative culture that encourages knowledge sharing, continuous learning, partnership, and innovation.
Identify and develop emerging leaders within the team to build succession pipelines.
Promote inclusive team practices that value diverse perspectives and approaches.
Stakeholder Management & Cross-Functional Collaboration
Build strategic partnerships with key stakeholders across IT, engineering, and business units.
Represent security platform needs in cross-functional initiatives and steering committees.
Communicate complex security concepts effectively to both technical and non-technical audiences.
Negotiate and manage dependencies with partner teams to ensure successful security platform deployments.
Collaborate with governance, risk, and compliance teams to ensure security platforms meet regulatory requirements.
Partner with SOC and incident response teams to ensure roadmaps and platform capabilities support detection and response needs (or requirements).
Advocate for security platform requirements in enterprise architecture and technology standards.
Required Qualifications
Bachelor's degree in Computer Science, Information Security, or related field-or equivalent practical experience.
8+ years of experience in information security or cybersecurity with a focus on security engineering, architecture, or operations.
3-5 years of experience in security management roles with a track record of leading high-performing technical teams.
Deep understanding of enterprise security architecture and technologies, particularly in the areas of endpoint protection, data security, and monitoring.
Experience leading complex security platform implementations, migrations, or upgrades in enterprise environments.
Strong knowledge of security frameworks and standards (e.g., NIST CSF, ISO 27001, CIS Controls).
Excellent leadership, strategic thinking, and communication skills.
Proven ability to translate security requirements into practical technical solutions.
Preferred Qualifications
Master's degree in a relevant field.
Experience with cloud security platforms and securing hybrid environments.
Relevant industry certifications (e.g., CISSP, CISM, CCSP, AWS Security).
Experience with DevOps practices and security automation.
Understanding of retail or e-commerce security challenges.
Experience with security platforms such as CrowdStrike, Microsoft Defender, Splunk, or similar enterprise security tools.
Background in software engineering or development.
Why Join Us
Lead a critical function that directly impacts the security posture of a major retail organization.
Drive innovative solutions to complex security challenges in a dynamic business environment.
Work with a talented and diverse team of security professionals dedicated to protecting our customers and brand.
Opportunity to shape and implement next-generation security capabilities.
Competitive compensation and benefits package.
Collaborative, inclusive work environment that values professional growth and development.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$191,000.00 - $297,000.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *********************************************************
Auto-ApplySenior Manager Transportation, NMS - HYBRID
Seattle, WA jobs
The Nordstrom Market Strategy (NMS) Senior Manager, Transportation will be a member of the Last Mile Transportation team, leading the strategy and execution of the customer delivery experience and promise in top markets within the US. This is a key position in our Nordstrom Supply Chain team in a highly visible and strategic part of Nordstrom. As the NMS Senior Manager, you will develop and lead a team of associates with a passion for data, analytics, operations and process management. Your ability to communicate and influence at all levels is critical to success. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation, and an understanding of how to drive transformation at scale. You will participate as a valued member of the leadership team and provide input to key decisions related to customer delivery.
A day in the life…
Leadership through hiring, developing and setting the right vision. Create an environment that fosters engagement, transparency, and collaboration
Apply business acumen and analytical abilities to understand complex issues and provide solutions in the Transportation, Supply Chain and Logistics space
Manage complex operations and projects, exceeding expectations and delivering results
Make principled decisions under pressure and find the “right” path, particularly when there are different and competing points of view
Develop and improve KPI's to monitor and measure transportation carrier performance and contractual compliance
Collaborate with internal and external business partners to drive improvements
Communicate business objectives and results to a broader audience on a regular cadence
Ensure team members have access to learning and development opportunities for personal growth and succession planning
Identify trends for addressing changes in our business and finding the root cause in partnership with our operational stakeholders
You own this if you have…
Bachelor's Degree in supply chain management or equivalent
8+ years' experience in Engineering/Operations/Distribution/Fulfillment, Program Management, and/or Logistics
Proven ability to problem-solve, drive change, and lead through influence and collaboration
Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment
A willingness to partner across all dimensions of Nordstrom to influence, drive, and deliver change
Strong business acumen. Experience working with P&L data to drive bottom-line contributions
Strong verbal and written communications skills
Ability to travel 15% of the time; potential to increase based on business needs
Curiosity around new ways of working that will unlock potential for a team
Basic use of Tableau or other BI analytics software
Proven problem-solving and decision-making skills
Proven ability to drive and own complex business processed without the need for consistent direction
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$141,500.00 - $233,500.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *********************************************************
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Auto-ApplyAnthropologie Assistant Department Manager
Columbus, OH jobs
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.
Role Responsibilities Customer Experience
Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
Leadership + Team Management
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives
Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
Role Qualifications
Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $19.00 - USD $19.00 /Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Auto-ApplyStore Manager
Columbus, OH jobs
Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Store Manager reports to the District Sales Manager.
Who You Are:
Inspirational leader who guides their team to achieve great results.
Proactively connect with candidates to build talent pipeline.
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively manage competing priorities.
Adapts to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Store Manager you will:
Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Attract, develop, and retain top talent individuals.
Motivate and engage your teams by identifying their strengths.
Provide and receive feedback in order to improve performance and develop team members.
Communicate clear expectations and hold the store team and yourself accountable to achieving results.
Ensure store standards for merchandising and operations are met consistently.
Oversee all controllable expenses such as payroll and training to increase profitability.
Establish trust with the team in the face of opposing beliefs, values or perspectives.
Remain composed in the face of challenges and unforeseen circumstances
Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager.
Schedule employees to their strengths to maximize productivity.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
2+ years as a Store Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed) and attend district meetings.
Full-Time Visual Store Merchandising Lead
Westerville, OH jobs
About the Role As Visual Merchandising Lead you will support, guide and execute visual merchandising and operational processes effectively and efficiently. You will drive sales by creating moments through visual storytelling and merchandising execution that support an enhanced customer experience.
What You'll Do
* Support store leadership in visual and merchandising planning and execution
* Implement all aspects of visual presentation consistently according to corporate standards and resources
* Update merchandise sets based on product availability and sell through to maintain inspiring presentations
* Elevate visual and merchandise presentations in all areas of the store
* Maintain proper care of all visual components in a neat, clean and organized work and storage area
* Oversee installation, timing, removal or disposal of visual and merchandising initiatives and capital projects in partnership with store leadership
* Conduct regular store walks with store leadership focusing on merchandise and visual priorities
* Partner with the District Visual Lead to provide feedback and understand company strategies
* Follow product protection guidelines to minimize shortage
* Assist with onboarding and training new associates
* Acknowledge and assist customers in all areas of the store delivering a friendly and easy experience
All Lead roles at Kohl's are responsible for:
* Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
* Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
* Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Other responsibilities as assigned
What Skills You Have
Required
* Must be at least 18 years of age or older
* Limited travel to support new store openings
* Strong verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb a ladder, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $13.30
Auto-ApplyAssistant Store Manager
Westerville, OH jobs
About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
* Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment
* Drive accuracy through completion of all required business directives such as merchandise disposition practices
* Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes
* Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
* Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
* Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes
* Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner
* Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently
* Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
* Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources
All manager roles at Kohl's are responsible for:
* Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Modeling, enforcing and providing direction and guidance to associates
* Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
* Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
* Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Managing talent, including hiring, training, developing, and supervising
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies and ensuring the safety of associates and customers
* Other responsibilities as assigned
What Skills You Have
Required
* Must be 18 years of age or older
* Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management
* Great verbal/written communication and interpersonal skills
* Excellent decision-making and problem-solving skills to make quick decisions
* Strong people management skills and ability to develop talent
* Flexible availability, including days, nights, weekends and holidays
Preferred
* Experience working in a retail environment, preferably in a managerial position
* College degree OR equivalent combination of education and 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Auto-ApplyStore Manager
Dublin, OH jobs
Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Store Manager reports to the District Sales Manager.
Who You Are:
Inspirational leader who guides their team to achieve great results.
Proactively connect with candidates to build talent pipeline.
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively manage competing priorities.
Adapts to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Store Manager you will:
Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Attract, develop, and retain top talent individuals.
Motivate and engage your teams by identifying their strengths.
Provide and receive feedback in order to improve performance and develop team members.
Communicate clear expectations and hold the store team and yourself accountable to achieving results.
Ensure store standards for merchandising and operations are met consistently.
Oversee all controllable expenses such as payroll and training to increase profitability.
Establish trust with the team in the face of opposing beliefs, values or perspectives.
Remain composed in the face of challenges and unforeseen circumstances
Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager.
Schedule employees to their strengths to maximize productivity.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
2+ years as a Store Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed) and attend district meetings.
Senior Manager, Digital Analytics (Remote)
Remote
This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays.
About the Role
In this role, you will lead business and insights efforts to drive decision-making and guide business strategies while developing the team's skill set and business acumen. This role involves managing data collection, analysis, and reporting to support business objectives, enhance customer experience, and drive revenue growth.
What You'll Do
Oversee all digital analytics activities, including partnering with stakeholders towards development and implementation of analytics.
Lead the curation and analysis of sales, consumer and other data to inform strategic decisions and plans for the digital business.
Provide proactive category sales guidance based on analytics and trend interpretation
Identify digital sales implications from cross-functional interdependencies such as marketing promotional calendar changes, spending changes, and fulfillment decisions
Lead team through assessment of sales results, evaluate purchasing behaviors and measure trends for Digital product categories
Develop and implement a comprehensive digital analytics strategy to measure and optimize web, app, and digital marketing performance.
Lead the deployment and management of analytics tools (Google Analytics, Adobe Analytics, etc.) to track user behavior, conversion rates, and engagement.
Conduct deep-dive analyses on web traffic, user journeys, conversion funnels, and A/B testing results.
Present data-driven insights and recommendations to stakeholders and cross-functional teams.
Automate reporting processes for efficiency and accuracy
Additional tasks may be assigned
What Skills You Have
Bachelor's Degree
7+ years of experience in Customers Analytics
5+ years of experience in Digital Analytics
5+ years of managing associates
Strong quantitative and qualitative analytical skills
Experience in Adobe Analytics, Adobe Clickstream
Passion for the customer and using data to identify and improve customer experiences
Excellent verbal and written communication
Ability to lead through ambiguity and find innovative ways to answer business questions
Experience leading both directly and through influence
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while
accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Auto-ApplySales Lead - Chico's
Upper Arlington, OH jobs
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES:
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
* Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
* Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Supports and administers receipt and dispatch of inventory and supplies according to company policy.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
* Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
* Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
* Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
* Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
* Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
* Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 2 years prior retail or sales management experience preferred
* Excellent communication, verbal, and written skills
* Excellent communication, verbal, and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Manager
Westerville, OH jobs
About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
* Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team
* Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
* Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management
* Manage associate relations issues including performance management, and ensure associates follow company policies
* Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
* Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates
* Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures
* Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
* Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
* Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
* Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations
All manager roles at Kohl's are responsible for:
* Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Modeling, enforcing and providing direction and guidance to associates
* Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
* Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
* Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Managing talent, including hiring, training, developing, and supervising
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Adhering to company safety policies and ensuring the safety of associates and customers
* Other responsibilities as assigned
What Skills You Have
Required
* Must be 18 years of age or older
* Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions
* Great verbal/written communication and interpersonal skills
* Excellent decision-making and problem-solving skills
* Strong people management skills and ability to develop talent
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Experience working in a retail environment, preferably in a managerial position
* Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions
* College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Auto-ApplyPT Store Supervisor
Columbus, OH jobs
Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Supervisor reports to the Store Manager.
Who You Are:
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively completes assigned responsibilities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Supervisor you will:
Support the management team to achieve sales results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Be a role model to team members for the customer experience.
Support the management team to ensure store standards for merchandising and operations are met consistently.
Be accountable for assigned tasks and results.
Learn about all aspects of the business and share ideas to drive the business.
Create a great work environment by maintaining a positive and professional attitude.
Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
Prior supervisory experience in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
PT Store Supervisor - Aeropostale #590 TUTTLE
Dublin, OH jobs
Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Supervisor reports to the Store Manager.
Who You Are:
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively completes assigned responsibilities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Supervisor you will:
Support the management team to achieve sales results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Be a role model to team members for the customer experience.
Support the management team to ensure store standards for merchandising and operations are met consistently.
Be accountable for assigned tasks and results.
Learn about all aspects of the business and share ideas to drive the business.
Create a great work environment by maintaining a positive and professional attitude.
Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
Prior supervisory experience in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
PT Store Supervisor - Aeropostale #1133 Tanger Outlets Columbus
Sunbury, OH jobs
Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Supervisor reports to the Store Manager.
Who You Are:
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively completes assigned responsibilities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Supervisor you will:
Support the management team to achieve sales results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Be a role model to team members for the customer experience.
Support the management team to ensure store standards for merchandising and operations are met consistently.
Be accountable for assigned tasks and results.
Learn about all aspects of the business and share ideas to drive the business.
Create a great work environment by maintaining a positive and professional attitude.
Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
Prior supervisory experience in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
Sales Lead - White House Black Market
Jeffersonville, OH jobs
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES:
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
* Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
* Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Supports and administers receipt and dispatch of inventory and supplies according to company policy.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
* Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
* Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
* Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
* Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
* Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
* Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 2 years prior retail or sales management experience preferred
* Excellent communication, verbal, and written skills
* Excellent communication, verbal, and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Manager
Heath, OH jobs
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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