Customer Service Desk jobs at Von Maur - 11800 jobs
Retail Customer Service Specialist
Dick's Sporting Goods 4.3
Canton, GA jobs
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The CustomerService Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Serve as primary customerservice provider at the front end and liaison between customers and management.
Provide register coverage as needed and ensure strong customerservice standards are met by supporting cashiers through complex transactions.
Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Take an all-hands-on-deck approach to support the team across the store.
Perform other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
#DSGT1
QUALIFICATIONS:
Prior retail sales, cashier, or customer-focused experience preferred.
Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
$26k-29k yearly est. Auto-Apply 18h ago
Looking for a job?
Let Zippia find it for you.
Service Writer
Truckpro LLC 4.1
Fort Wayne, IN jobs
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customerservice and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
$25k-31k yearly est. 2d ago
Customer Service Associate
Ashworth Golf 3.9
Conyers, GA jobs
As a CustomerService Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer.
You will work closely with CustomerService, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results.
Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail.
Role and Responsibilities:
Work closely with Sales and CustomerService to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite.
Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production:
1- Identify and chase artwork needing approval
2- Order approved Heat Transfers and Appliques required to fulfill orders
3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders
4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders
Communicate proactively with customerservice and sales representatives when problems arise and bring solutions to the table
Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders.
Qualifications:
BA/BS degree preferred.
Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable.
Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint)
Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required.
Skills:
Enthusiasm and commitment to deliver high quality embellished products
Strong verbal, written and interpersonal skills
Exceptional listening skills
Ability to organize and prioritize work and meet deadlines
Proactive/Problem solving mindset
Effective team player who collaborates with others and shares ideas
Demonstrate high standards of ethical conduct
$24k-30k yearly est. 1d ago
Customer Advocacy Associate
B&H Photo Video 4.5
New York, NY jobs
The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction.
Responsibilities:
Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application
Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution
Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs
Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction
Escalate any concerns or issues to the appropriate manager / supervisor when required
Assist in documenting operational processes
Assist in creating customer response templates
Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience
Support efforts to improve the process and function of the department
$35k-49k yearly est. 4d ago
Online Customer Service Representative
London Jewelers 3.5
Glen Head, NY jobs
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customerservice. We are seeking a dedicated online customerservice, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customerservice representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 1d ago
Customer Service Desk Clerk
Dash's Market 4.2
Amherst, NY jobs
Dash's Market is looking to fill a part time position for a CUSTOMERSERVICEDESK CLERK
This position working at our customerservicedesk involves answering incoming phone calls, assisting customers with lottery, Western Union, bill paying, and return assistance.
*This position involves balancing daily and weekly sales and requires computer skills. Applicants must have some experience in this area.
Applicants must be able to work flexible days throughout the week, including weekends.
Shift times vary, depending on store needs. 6am-8pm
We are looking for candidates who show:
Strong CustomerService skills
Friendly, positive attitude
Professional appearance
Professional communication skills
Consistent work history
Working at Dash's Market in a full time position offers many amazing benefits:
Flexible Scheduling
Paid Vacations
Paid Holidays
Scholarship Program
$30k-38k yearly est. 10d ago
3rd Shift Customer Service -Peosta
Kwik Stop 3.5
Peosta, IA jobs
Job Description
We are looking for 3rd shift team members to join our Peosta Location! Team members working 3rd shift receive and additional $2 per hour!
$15 +$2= $17 per hour!
This position comes with a $2.00 per hour bonus in addition to regular per hour wage during the hours of 10:00pm to 6:00AM.
Kwik Stop is a locally owned and community focused and is proud to be in your neighborhood. Team Members enjoy variety in their day. From learning the register, offering customerservice, maintaining clean facilities, and preparing food, you experience a quick fast paced shift!
Team Members in this role love:
A fast paced and fun environment
Flexibility to work a schedule that works for you!
Weekdays and weekend availability too!
Ability to work independently and with a team!
Part time or Full time hours
Perks of joining our team:
Working alongside an amazing team
Opportunity for growth
Don't forget - all team members get coffee with a career ☕- free coffee and soda when you work!
Our team members make an impact in the Peosta Community every day. Be a Kwik Care hero starting today! Our application process is quick and easy! You can fill out our fast app online. Or you can stop into our Peosta locations to fill out a quick paper app.
$28k-33k yearly est. 23d ago
Customer Service Desk Clerk
Dash's Market 4.2
Buffalo, NY jobs
Dash's Market is looking to fill a part time position for a CUSTOMERSERVICEDESK CLERK
This position working at our customerservicedesk involves answering incoming phone calls, assisting customers with lottery, Western Union, bill paying, and return assistance.
*This position involves balancing daily and weekly sales and requires computer skills. Applicants must have some experience in this area.
Applicants must be able to work flexible days throughout the week, including weekends.
Shift times vary, depending on store needs. 6am-8pm
We are looking for candidates who show:
Strong CustomerService skills
Friendly, positive attitude
Professional appearance
Professional communication skills
Consistent work history
Working at Dash's Market in a full time position offers many amazing benefits:
Flexible Scheduling
Paid Vacations
Paid Holidays
Scholarship Program
$30k-38k yearly est. 60d+ ago
Evening & Weekend Front Desk Customer Service
Ladies & Gentlemen Salon Spa 3.7
Strongsville, OH jobs
The coordinator is the first person our guests interact with at each visit to make a first impression no matter how often the guest has visited the school. Our guests include those with appointments, researching the school for enrollment, shopping for their favorite Aveda products, etc.
The coordinator sets the pace for the visit from checking the guest in, filling out proper paperwork, calling the student,
answering questions about the products, loyalty program and scheduling guest for next visit.
This position also keeps the front retail area clean and organized.
The coordinator assists guests with their retail needs by consulting with guests to find out what their concerns are to recommend the products that will be best for their needs.
Requirements
Excellent communications skills, problem solving ability, above average math skills, loves people, multi tasking,
ability to keep busy during down times.
Welcoming personality - greet each guest with warmth & a smile
Ability to small talk - each guest must feel appreciated and welcome with a positive outlook
Love Aveda products - able to educate guests on products & loyalty program
Coachable - take constructive criticism, continuous learner, desire to learn
Self - Starter - ability to learn new skills, information without supervision
Phone skills - answer the phone professionally and courteously
Detail Oriented - paperwork, filing, appropriate paperwork ready for each day, etc.
Team oriented - come to work ready to take on the day, work with your team members to have a fun,
successful day and someone who can be counted on
Math skills - count change, reconcile drawer, fill out deposit information
1 year of retail successful retail sales or 1 year customerservice
High school graduate or equivalent
Excel knowledge
Computer skills - appointment scheduling, email,
Able to work flexible schedule when necessary
$27k-36k yearly est. 36d ago
Customer Service Associate
Wawa, Inc. 4.5
Pottstown, PA jobs
Soar with us at Wawa.
We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, youll be part of a caring team thats dedicated to helping all of us fly high together. Were team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. Were proud to be a part of a winning team of Associate owners who shape our success. Were committed to helping our communities and one another at every turn, because we know that when we fly together, theres no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a CustomerService Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customerservice skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ************.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
RequiredPreferredJob Industries
Other
$15-18.8 hourly 60d+ ago
Customer Service/Front Desk
Minnetonka 4.3
Minnetonka, MN jobs
BENEFITS
Competitive wage
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Paid on-the-job training
Culture driven company
Employee recognition programs
ROLE DESCRIPTION
Provide WOW! CustomerService to our members
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Contribute to maintaining a clean, safe, and organized facility
JOB QUALIFICATIONS AND SKILLS
Strong interpersonal and communication skills
Ability to build positive relationships with children, families, and team members
Collaborative and team-oriented mindset
High energy
Strong work ethic
COMPANY DESCRIPTION
Saving and changing lives, every single day. At Goldfish Swim School - Minnetonka, we have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. We are dedicated to creating a positive, engaging, and supportive environment where children can learn to be safer in and around the water. We believe in fostering an atmosphere that balances professionalism with creativity, ensuring that both our team and the children we work with feel valued and inspired every day. If you're passionate about working with kids, committed to excellence, and eager to be part of a fun yet professional team, we'd love to have you join us. Compensation: $16.00 - $18.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! CustomerService
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$16-18 hourly Auto-Apply 60d+ ago
Service Counter
Super One Foods 4.7
Iron Mountain, MI jobs
We are seeking to hire a friendly, energetic, and helpful person to fill a Cashier/Service Counter position. Duties include checking out customers, collection of monies for purchases, operation of a cash register, assisting customers with every service the store offers including lottery transactions, merchandise returns, money orders, tobacco sales, mail transactions, and any other additional services Super One offers. This position also helps with difficult transactions or trouble shoots transactions to satisfy customer needs above the typical transaction.
Requirements
* This position requires an employee to be able to stand at a cash register for periods of time.
* Must be able to physically handle grocery items with typical weights of 2 lbs., and occasionally up to 25 lbs.
* Advancement opportunities are available for employees that are successful as cashiers and demonstrate outstanding customerservice skills.
* This position also offers the opportunity for many outstanding benefits including health insurance, pension, 401k, paid time off, along with other elective benefits.
* Shifts may vary but can include mornings and afternoons.
* Must be 18 years of age.
* Part Time
* CustomerService
* Grocery Retail
* Sales
$25k-29k yearly est. 60d+ ago
Service Counter
Super One Foods 4.7
Iron Mountain, MI jobs
Job DescriptionDescription:
We are seeking to hire a friendly, energetic, and helpful person to fill a Cashier/Service Counter position. Duties include checking out customers, collection of monies for purchases, operation of a cash register, assisting customers with every service the store offers including lottery transactions, merchandise returns, money orders, tobacco sales, mail transactions, and any other additional services Super One offers. This position also helps with difficult transactions or trouble shoots transactions to satisfy customer needs above the typical transaction.
Requirements:
This position requires an employee to be able to stand at a cash register for periods of time.
Must be able to physically handle grocery items with typical weights of 2 lbs., and occasionally up to 25 lbs.
Advancement opportunities are available for employees that are successful as cashiers and demonstrate outstanding customerservice skills.
This position also offers the opportunity for many outstanding benefits including health insurance, pension, 401k, paid time off, along with other elective benefits.
Shifts may vary but can include mornings and afternoons.
Must be 18 years of age.
Part Time
CustomerService
Grocery Retail
Sales
$25k-29k yearly est. 6d ago
CUSTOMER SVC/CLERK
Metro Market 4.2
Wauwatosa, WI jobs
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customerservice skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customerservice by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
$29k-37k yearly est. 7d ago
CLUB Customer Service Outfitter - Full Time
BPS Direct 4.3
Grandville, MI jobs
The CLUB CustomerService Outfitter provides world class customerservice for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customerservice and ensures a pleasant and productive shopping experience for all customers.
Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
Demonstrates products to customers.
Remains knowledgeable of advertised sales.
Helps meet metric goals and objectives for self and store.
Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
Provides daily feedback and reports in a timely and accurate manner.
Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Provides service to all areas of the store based on business need.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High school diploma or equivalent experience
Experience: 0 to 2 Years of Experience
KNOWLEDGE, SKILLS, AND ABILITY:
Excellent organization skills and attention to details.
Experience in a customerservice environment.
Excellent verbal and written communication skills.
Adaptability to new processes and procedures.
Excellent self-motivation and initiative while unsupervised.
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Stand and/or walk during shift to assist customers on the sales floor, etc.
Hear well enough to constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly assess the accuracy, neatness and thoroughness of work assigned
Light work that includes lifting and moving objects up to 20 pounds constantly
Occasionally ascend or descend ladders, stairs, step stools, etc
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Cabela's
$26k-31k yearly est. Auto-Apply 31d ago
Wellness Center Customer Service/Sales Floor Clerk - Rainbow Blossom
Rainbow Blossom 3.9
Louisville, KY jobs
Must have night and weekend availability.
We're looking for someone passionate about wellness products with a desire to be a resource of knowledge for our customers. Prior experience is a plus, but we provide ongoing training and education.
This position should strive to always provide prompt friendly customerservice. This position reports to
the Store Manager. and Assistant Manager This position should not exceed 29 hours each week.
Responsibilities include, but are not limited to:
Primary Responsibilities
• Know and follow store policies and procedures.
• Be a mature and productive team member.
• Relate and interact with co-workers in a harmonious and respectful manner.
• Follow the work schedule assigned by the manager.
• Keep the store safe for customers and staff.
• Answer and route phone calls, take messages as needed.
• Perform tasks assigned by the store manager and department manager.
• Alert PIC or store manager to potential shoplifters, disorderly customers, safety concerns, equipment
problems or other emergencies, in a timely manner.
• Attend department and all-staff meetings.
• Assist in shadow training new hires in department duties and procedures when requested.
CustomerService
• Provide excellent customerservice at all opportunities.
• Greet customers
• Relate and interact with customers in a harmonious and respectful manner.
• Pass on customer requests and feedback to appropriate person.
Grocery and Wellness Stocking Responsibilities
• Stock shelves and end caps fully, and face items on shelves. Move back stock to shelves when possible.
• Rotate older stock to front, making space for new stock and following department procedures.
• Label items accurately with price tags or signs. Report price discrepancies to Department Managers or
department managers.
• Receive and stock local orders and larger weekly deliveries, following established procedures.
• Assist Department Managers with receiving deliveries as requested.
• Maintain established organization of products on the shelves as defined by the shelf tags.
Produce Stocking Responsibilities
• Ensure backstock is worked consistently and accurately.
• Ensure top sellers are stocked daily.
Cashier Responsibilities
• Check out customer purchases quickly and accurately, using correct prices, PLU's and departments.
• Call for back-up as needed so customers are checked out quickly.
• Follow the procedures for cashiering as described in our cashiering policies and procedures manual.
• Bag customer purchases as needed and ask customer if they need assistance. For those needing
assistance, carry out groceries or call for assistance as needed.
• Price and stock items, organize, clean, or do items on 'to dos list' that are appropriate for a cashier to do
when there are no customers to be checked out.
• Maintain checking area in clean, orderly condition.
• Handle returns from customers. Ensure returned items are properly disposed of and recorded or routed to
the correct person.
Cash Handling
• Close and balance the cash drawers accurately at the end of your shift, following our procedures.
Store Maintenance
• Keep shelves, coolers, counters, and bins in clean, orderly condition. Clean up spills and messes as
needed.
• Keep bathrooms clean and well stocked.
• Keep department equipment in assigned area, clean and in working order.
• Use equipment safely, monitor cooler and freezer temperatures.
This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever
it takes to get the job done to ensure the successful operation of the store and of Rainbow Blossom.
This position will require you to be able to lift up to 20 pounds often and up to 50 pounds rarely. This position will
mostly be indoors in a climate-controlled environment, with regular outdoor exposure, which could consist of hot and
cold temperatures as well as potential exposure to wind and precipitation. This position will be expected to stand,
walk, bend, twist, and pack often; to squat or kneel often; and to climb rarely.
$24k-31k yearly est. 60d+ ago
Customer Services Clerk - Price Chopper/Kansas City
Balls Foods 3.9
Kansas City, MO jobs
Job Description
Our teammates are known for providing excellent customerservice and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the ServiceDesk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
Job Posted by ApplicantPro
$26k-36k yearly est. 15d ago
Customer Services Clerk - Hen House #34
Balls Foods 3.9
Overland Park, KS jobs
Our teammates are known for providing excellent customerservice and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the ServiceDesk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
$26k-36k yearly est. 60d+ ago
Customer Services Clerk - Price Chopper #21
Balls Foods 3.9
Elmo, MO jobs
Our teammates are known for providing excellent customerservice and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the ServiceDesk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
$27k-36k yearly est. 60d+ ago
Customer Services Position - Price Chopper/Kansas City
Balls Foods 3.9
Kansas City, KS jobs
Job Description
Our teammates are known for providing excellent customerservice and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the ServiceDesk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
Job Posted by ApplicantPro