As a Stock & Housekeeping Associate, you are the heart of store operations. The care you take in maintaining the store creates customer loyalty and upholds our reputation as America's Leading Department Store. Maintain an appealing and clean store environment for customers and employees
Vacuum carpet, remove carpet spots, dry mop and wet mop floors, use scrubbing machine, collect trash
Clean and restock restrooms throughout the business day
Clean entrances, escalators, employee lounges, locker room and employee restrooms
Unload truck of new merchandise and supplies - distribute to the proper areas and departments
Load outbound merchandise and supplies onto the truck
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$26k-29k yearly est. Auto-Apply 6d ago
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ALTERATIONS ASSOCIATE
Von Maur 4.3
Von Maur job in Kentwood, MI
As an Alterations Associate, your unique skills contribute to our reputation as America's Leading Department Store. You have the opportunity to work with customers as well as execute a variety of alterations, like hemming of jeans and pants. WHAT YOU'LL DO:
Own the customer experience - greet people sincerely, be friendly and thank every customer
Measure, fit, mark, and pin garments according to customer specifications
Disassemble, sew and/or reassemble garments according to measurements taken during fitting - use iron and steamer to prepare garments for customers
Repair damaged or defective merchandise
Garment work may range from basic to moderately difficult sewing/alteration procedures
Maintain a clean department and work area
Candidates must be professionally competent in all basic and some advanced alterations.
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$22k-28k yearly est. Auto-Apply 15d ago
Assistant Store Manager - Chico's
Chico's FAS, Inc. 4.1
Grand Rapids, MI job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0328 Woodland Shopping Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$37k-42k yearly est. 4d ago
Support Associate - White House Black Market
Chico's FAS, Inc. 4.1
Holland, MI job
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* Previous stock or cashier experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3479 West 8th Street
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$22k-26k yearly est. 10d ago
Full-Time Customer Service Supervisor
Kohl's 4.4
Grand Rapids, MI job
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You'll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Required
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $19.50
$19.5 hourly Auto-Apply 24d ago
Sales Lead - Chico's
Chico's FAS, Inc. 4.1
Grandville, MI job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
* Motivates and inspires store team, promoting a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Management to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* 1+ year retail or sales management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal and written skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Knowledge of administrative aspects of store operations
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
1501 RiverTown Crossings Off The Rack
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$26k-31k yearly est. 4d ago
Full-Time Loss Prevention Officer
Kohls 4.4
Battle Creek, MI job
About the Role
As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.
What You'll Do
Create partnerships with store, law enforcement, and local network groups
Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
Conducts surveillance of external theft using CCTV surveillance equipment
Assist in internal theft investigations in compliance with Company Guidelines
Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards
Act as a representative on behalf of Kohl's on legal proceedings as needed
Inform Supervisors and Store Management of shortage control opportunities
Monitor store alarm system and EAS system
Support Loss Prevention awareness in the store
Additional tasks may be assigned
What Skills You Have
Ability to work independently with initiative
Strong customer service skills
Ability to make quick decisions in the company's best interest
Uphold confidential information and investigations
Detail-oriented
The use of Body Worn Cameras is required for daily responsibilities
Preferred
Prior experience or education in Loss Prevention, security or law enforcement
Knowledge of surveillance and apprehension techniques
Knowledge of or ability to learn Google applications and various other computer programs
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to satisfactorily complete company training programs.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Perform work in accordance with the Physical Requirements section.
Physical/Cognitive Requirements
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $14.45
$14.5 hourly Auto-Apply 60d+ ago
DEPARTMENT MANAGER - SALES
Von Maur 4.3
Von Maur job in Kentwood, MI
As a Department Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.
What You'll Do:
Motivate associates to deliver outstanding customer service - train, coach and lead by example
Develop relationships to grow your department business
Execute all duties of a sales associate and meet individual sales and account goals
Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
Provide feedback to associates on service, selling, and account statistics
Develop and implement solutions to solve customer problems and department needs
Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$38k-57k yearly est. Auto-Apply 15d ago
SERVICE DESK ASSOCIATE
Von Maur 4.3
Von Maur job in Kentwood, MI
As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services. WHAT YOU'LL DO: Own the customer experience - greet people sincerely, be friendly and thank every customer
Answer a multi-line telephone - assist customers or direct them to the appropriate area
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
Prepare, box, and wrap customer purchases and online orders for shipment
Calculate service desk and store cash work - prepare bank deposits
Maintain a clean and organized department
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$24k-29k yearly est. Auto-Apply 15d ago
FP Movement Key Holder
Urban Outfitters 4.4
East Grand Rapids, MI job
Free People Movement is growing and opening a new location in East Grand Rapids, MI! We are looking for Key Holders to join this team. Interested? Apply now! A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.
Role Responsibilities
Brand Experience
* Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
* Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
* Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
* Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Leadership + Team Management
* Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
* Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
* Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
Visual + Business Operations
* Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
* Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
* Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
* Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
* Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
* Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
* Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
Role Qualifications
* Passion for FP Movement and/or connection to the local fitness community
* Experience being a team player
* Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
* Eagerness to learn and grow within the brand
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range
Starting from USD $15.00/Hr.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$15 hourly Auto-Apply 45d ago
Part-Time Beauty Advisor - Sephora
Kohls 4.4
Grandville, MI job
About the Role
As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards.
What You'll Do
Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
Demonstrate credibility to the client through knowledge of products and beauty trends
Inspire clients through demonstrating products and application of products to drive sales
Actively engage and complete all required training to expand knowledge
Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
Support omni-processing within the department
Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes
Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor
All associates are responsible for:
Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Supporting and executing safety and shortage reduction programs following company guidelines
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from leaders and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Authentic passion for beauty
Client-facing retail or service industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
Flexible availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (up to 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $13.70
$13.7 hourly Auto-Apply 60d+ ago
Full-Time Store Merchandising Supervisor
Kohls 4.4
Grandville, MI job
Pay Range: $18.10 - $23.10
About the Role
As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.
What You'll Do
Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager
Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer
Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes
Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards
Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently
Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards
Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Must be at least 18 years of age or older
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $18.10
$18.1-23.1 hourly Auto-Apply 42d ago
Full-Time Loss Prevention Officer
Kohl's Corp 4.4
Battle Creek, MI job
About the Role As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.
What You'll Do
* Create partnerships with store, law enforcement, and local network groups
* Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
* Conducts surveillance of external theft using CCTV surveillance equipment
* Assist in internal theft investigations in compliance with Company Guidelines
* Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards
* Act as a representative on behalf of Kohl's on legal proceedings as needed
* Inform Supervisors and Store Management of shortage control opportunities
* Monitor store alarm system and EAS system
* Support Loss Prevention awareness in the store
* Additional tasks may be assigned
What Skills You Have
Required
* Ability to work independently with initiative
* Strong customer service skills
* Ability to make quick decisions in the company's best interest
* Uphold confidential information and investigations
* Detail-oriented
* The use of Body Worn Cameras is required for daily responsibilities
Preferred
* Prior experience or education in Loss Prevention, security or law enforcement
* Knowledge of surveillance and apprehension techniques
* Knowledge of or ability to learn Google applications and various other computer programs
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Ability to satisfactorily complete company training programs.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Perform work in accordance with the Physical Requirements section.
Physical/Cognitive Requirements
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $14.45
$14.5 hourly Auto-Apply 60d+ ago
FP Movement Assistant Store Manager
Urban Outfitters 4.4
East Grand Rapids, MI job
Free People Movement is growing and opening a new location in East Grand Rapids, MI! We are looking for an Assistant Store Manager to join this team. Interested? Apply now!
The Assistant Store Manager supports the selling, service, and operations of the store to achieve an inspiring environment founded on fitness, wellness and happiness. This includes collaborating with others, supporting store processes and visual needs, and development of the team.
Role Responsibilities Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners
Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App
Leadership + Team Management
Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability
Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
Visual + Business Operations
Sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community and identify fitness partnerships and events that will drive brand community and sales for the store
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Manager
Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
Role Qualifications
1+ years store leadership experience
Passion for FP Movement and/or connection to the local fitness community
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $21.00/Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$21 hourly Auto-Apply 1d ago
COSMETICS COUNTER MANAGER
Von Maur 4.3
Von Maur job in Kentwood, MI
As a Cosmetic Counter Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. You are responsible for the complete operations of a cosmetic line and inspiring a team of beauty advisors to reach their personal and counter goals.
What You'll Do:
Motivate associates to deliver outstanding customer service - train, coach and lead by example
Develop relationships to grow your counter business
Execute all duties of a cosmetics sales associate and meet individual sales and account goals
Assess associate performance to improve the quality of service the customer receives, increase sales, and meet counter goals
Plan and execute successful cosmetic events and gift with purchase events
Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$30k-34k yearly est. Auto-Apply 6d ago
PIANO ASSOCIATE
Von Maur 4.3
Von Maur job in Kentwood, MI
As a Piano Associate, you represent Von Maur and impact our reputation as America's Leading Department Store. You have the opportunity to set the ambiance for the store and make a lasting impression on the customer's shopping experience. WHAT YOU'LL DO:
Own the customer experience - smile, be friendly and provide customers with a pleasant musical experience
Provide a pleasant shopping environment by playing piano music for customer enjoyment
Perform selected music and customer requests - may play from memory, by ear, or read music
Maintain a polished and clean playing area and piano
Be available to work as requested
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
No extended holiday hours
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$22k-28k yearly est. Auto-Apply 15d ago
Full-Time Store Merchandising Lead
Kohls 4.4
Grandville, MI job
About the Role
As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service.
What You'll Do
Execute store merchandising standards following merchandise and visual guidelines for product presentation
Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes
Execute timely and accurate merchandising according to company guidelines and brand standards
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently
Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss
Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards as directed by store leadership
Support and partner with other associates on merchandising incoming product with a focus on customer experience
All Lead roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Other responsibilities as assigned
What Skills You Have
Must be at least 18 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Strong verbal/written communication and interpersonal skills
Preferred
Retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $14.45
$14.5 hourly Auto-Apply 60d+ ago
Assistant Store Manager - Full-time
Shoe Carnival 4.4
Holland, MI job
Starting Wage: $16.15
Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members.
As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality.
Assisting the Store Manager in all operational and leadership aspects of the store
Driving sales and customer satisfaction
Training and coaching store associates
Helping maintain store appearance and merchandising standards
Managing inventory and handling logistics
REQUIREMENTS:
2+ years of retail sales or customer service experience required.
Some previous supervisory experience preferred but not required.
Ability to work flexible schedules including nights, weekends, and holidays.
Strong leadership and customer management abilities
Customer service-oriented with in-depth knowledge of basic business management processes
Excellent communication and interpersonal skills
TOTAL REWARDS:
Daily Pay
Career Path Opportunities
Relocation Opportunities
Employee & Family Discounts
Health, dental, and vision insurance
Paid Time Off (Vacation & Sick Time)
Annual Performance Reviews
Flexible Spending Accounts
Life, Disability, and Voluntary Benefits
Employee Assistance Program
401(k) Retirement Plan
Employee Stock Purchase Plan
Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
$16.2 hourly 1d ago
Full-Time Beauty Lead Advisor - Sephora
Kohls 4.4
Muskegon, MI job
About the Role
As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl's standards and ensure an excellent overall client experience.
What You'll Do
Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
Develop and expand knowledge of the beauty industry
Provide credibility to the client through knowledge of products and beauty trends
Inspire clients through demonstrating products and application of products
Understand and execute the sales plans to support and meet goals
Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
Actively engage and complete all required training to expand knowledge
Support omni-processing within the department
Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
All associates are responsible for:
Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Supporting and executing safety and shortage reduction programs following company guidelines
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from leaders and other company personnel
Other responsibilities as assigned
What Skills You Have
Authentic passion for beauty
Client-facing retail or service industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
Availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $15.60
$15.6 hourly Auto-Apply 49d ago
FP Movement Assistant Visual Manager
Urban Outfitters 4.4
East Grand Rapids, MI job
Free People Movement is growing and opening a new location in East Grand Rapids, MI! We are looking for an Assistant Visual Manager to join this team. Interested? Apply now! The Assistant Visual Manager supports the selling, service, and operations of the store with an emphasis on merchandising and display to achieve an inspiring and dynamic visual experience and environment for the customer that is founded on fitness, wellness and happiness.
Role Responsibilities
Brand Experience
* Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer
* Involves entire team in selling and visual initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
* Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment
* Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners
* Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App
Leadership + Team Management
* Trains the team on store processes, merchandise placement, and standards; guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability
* Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
* Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
Visual + Business Operations
* Sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
* Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community and identify fitness partnerships and events that will drive brand community and sales for the store
* Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
* Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
* Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
* Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
* Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Manager
* Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
Role Qualifications
* 1+ years store Visual Merchandising and Leadership experience
* Passion for FP Movement and/or connection to the local fitness community
* Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range
Starting from USD $21.00/Hr.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.