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Von Maur jobs in Kentwood, MI

- 42 jobs
  • Seasonal Sales, Logistics and Fulfillment - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer's orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… Clear, effective communication with strong interpersonal skills Accountability, initiative and a high level of ownership Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) The ability to work a flexible schedule based on business needs We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.20 - $16.85 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $34k-40k yearly est. Auto-Apply 57d ago
  • Full-Time Customer Service Supervisor

    Kohl's 4.4company rating

    Grand Rapids, MI job

    About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You'll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl's are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $19.50
    $19.5 hourly Auto-Apply 6d ago
  • Seasonal Stockroom Operations Associate (Overnight)

    Kohls 4.4company rating

    Grand Rapids, MI job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel Other responsibilities as assigned What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail Verbal/written communication and interpersonal skills No retail experience required Must be 16 years of age or older Flexible availability, including days, nights, weekends, and holidays Preferred Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $14.00
    $14 hourly Auto-Apply 60d+ ago
  • Seasonal Truck Unloader (Required 6am Start)

    Kohls 4.4company rating

    Portage, MI job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel Other responsibilities as assigned What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail Verbal/written communication and interpersonal skills No retail experience required Must be 16 years of age or older Flexible availability, including days, nights, weekends, and holidays Preferred Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $13.50
    $13.5 hourly Auto-Apply 60d+ ago
  • Support Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Grand Rapids, MI job

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0328 Woodland Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $23k-26k yearly est. 3d ago
  • FP Movement Assistant Store Manager

    Urban Outfitters 4.4company rating

    East Grand Rapids, MI job

    Free People Movement is growing and opening a new location in East Grand Rapids, MI! We are looking for an Assistant Store Manager to join this team. Interested? Apply now! The Assistant Store Manager supports the selling, service, and operations of the store to achieve an inspiring environment founded on fitness, wellness and happiness. This includes collaborating with others, supporting store processes and visual needs, and development of the team. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App Leadership + Team Management Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection Visual + Business Operations Sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community and identify fitness partnerships and events that will drive brand community and sales for the store Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Manager Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth Role Qualifications 1+ years store leadership experience Passion for FP Movement and/or connection to the local fitness community Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $21.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
    $21 hourly Auto-Apply 24d ago
  • Sales Lead - Chico's

    Chico's FAS, Inc. 4.1company rating

    Grandville, MI job

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams * Motivates and inspires store team, promoting a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Management to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * 1+ year retail or sales management experience preferred * Must be 18 years of age or older * Excellent communication, verbal and written skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Knowledge of administrative aspects of store operations * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 1501 RiverTown Crossings Off The Rack Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $26k-31k yearly est. 3d ago
  • Asset Protection - Agent - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.15 - $23.05 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager - Service Experience - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience. A day in the life… Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization Assist with protecting security and privacy of customer information including education, compliance and disposition of issues Perform all Service Experience, Cash Room and Communication procedures as applicable You own this if you have… A track record of successful results, for example, strong productivity and achievement of goals Strong organizational, delegation and follow-through skills Clear and effective written and verbal communication as well as strong interpersonal skills The ability to prioritize multiple tasks in a fast paced environment. Proficiency in multiple operating systems such as, MS Windows, iOS and Android A high school diploma, or equivalent (preferred) We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.50 - $24.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager - Relocation Assistance Available

    Kohl's 4.4company rating

    Portage, MI job

    Pay Range: $58,000.00 - $87,000.00 About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.
    $27k-33k yearly est. Auto-Apply 6d ago
  • Seasonal Associate

    Aeropostale, Inc. 4.5company rating

    Grandville, MI job

    Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Seasonal Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends).
    $22k-27k yearly est. 42d ago
  • Full-Time Loss Prevention Officer

    Kohl's Corp 4.4company rating

    Battle Creek, MI job

    About the Role As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations. What You'll Do * Create partnerships with store, law enforcement, and local network groups * Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines * Conducts surveillance of external theft using CCTV surveillance equipment * Assist in internal theft investigations in compliance with Company Guidelines * Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards * Act as a representative on behalf of Kohl's on legal proceedings as needed * Inform Supervisors and Store Management of shortage control opportunities * Monitor store alarm system and EAS system * Support Loss Prevention awareness in the store * Additional tasks may be assigned What Skills You Have Required * Ability to work independently with initiative * Strong customer service skills * Ability to make quick decisions in the company's best interest * Uphold confidential information and investigations * Detail-oriented * The use of Body Worn Cameras is required for daily responsibilities Preferred * Prior experience or education in Loss Prevention, security or law enforcement * Knowledge of surveillance and apprehension techniques * Knowledge of or ability to learn Google applications and various other computer programs Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Ability to satisfactorily complete company training programs. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Perform work in accordance with the Physical Requirements section. Physical/Cognitive Requirements * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $14.45
    $14.5 hourly Auto-Apply 60d+ ago
  • Full-Time Store Merchandising Supervisor

    Kohl's Corp 4.4company rating

    Grandville, MI job

    Pay Range: $18.10 - $23.10 About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $18.10
    $18.1-23.1 hourly Auto-Apply 27d ago
  • Support Associate - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Holland, MI job

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3479 West 8th Street Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22k-26k yearly est. 3d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival 4.4company rating

    Holland, MI job

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. Assisting the Store Manager in all operational and leadership aspects of the store Driving sales and customer satisfaction Training and coaching store associates Helping maintain store appearance and merchandising standards Managing inventory and handling logistics REQUIREMENTS: 2+ years of retail sales or customer service experience required. Some previous supervisory experience preferred but not required. Ability to work flexible schedules including nights, weekends, and holidays. Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills TOTAL REWARDS: Daily Pay Career Path Opportunities Relocation Opportunities Employee & Family Discounts Health, dental, and vision insurance Paid Time Off (Vacation & Sick Time) Annual Performance Reviews Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
    $16.2 hourly 1d ago
  • Seasonal Beauty Advisor - Sephora

    Kohls 4.4company rating

    Muskegon, MI job

    About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards. What You'll Do Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products Demonstrate credibility to the client through knowledge of products and beauty trends Inspire clients through demonstrating products and application of products to drive sales Actively engage and complete all required training to expand knowledge Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards Support omni-processing within the department Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor All associates are responsible for: Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Supporting and executing safety and shortage reduction programs following company guidelines Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from leaders and other company personnel Other responsibilities as assigned What Skills You Have Required Authentic passion for beauty Client-facing retail or service industry experience Excellent written and verbal communication skills with the ability to influence in a clear and concise manner Flexible availability to work days, nights, weekends and holidays Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (up to 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $13.30
    $13.3 hourly Auto-Apply 60d+ ago
  • Part Time Manager/Key Holder (White House Black Market)

    Chico's FAS, Inc. 4.1company rating

    Grand Rapids, MI job

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams * Motivates and inspires store team, promoting a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Management to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * 1+ year retail or sales management experience preferred * Must be 18 years of age or older * Excellent communication, verbal and written skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Knowledge of administrative aspects of store operations * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $28k-32k yearly est. 60d+ ago
  • Full-Time Visual Store Merchandising Lead

    Kohl's 4.4company rating

    Grand Rapids, MI job

    About the Role As Visual Merchandising Lead you will support, guide and execute visual merchandising and operational processes effectively and efficiently. You will drive sales by creating moments through visual storytelling and merchandising execution that support an enhanced customer experience. What You'll Do Support store leadership in visual and merchandising planning and execution Implement all aspects of visual presentation consistently according to corporate standards and resources Update merchandise sets based on product availability and sell through to maintain inspiring presentations Elevate visual and merchandise presentations in all areas of the store Maintain proper care of all visual components in a neat, clean and organized work and storage area Oversee installation, timing, removal or disposal of visual and merchandising initiatives and capital projects in partnership with store leadership Conduct regular store walks with store leadership focusing on merchandise and visual priorities Partner with the District Visual Lead to provide feedback and understand company strategies Follow product protection guidelines to minimize shortage Assist with onboarding and training new associates Acknowledge and assist customers in all areas of the store delivering a friendly and easy experience All Lead roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Limited travel to support new store openings Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred Retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb a ladder, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $15.55
    $15.6 hourly Auto-Apply 12d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival, Inc. 4.4company rating

    Holland, MI job

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.
    $16.2 hourly 60d+ ago
  • FP Movement Key Holder

    Urban Outfitters 4.4company rating

    East Grand Rapids, MI job

    Free People Movement is growing and opening a new location in East Grand Rapids, MI! We are looking for Key Holders to join this team. Interested? Apply now! A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Leadership + Team Management Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram Visual + Business Operations Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression Role Qualifications Passion for FP Movement and/or connection to the local fitness community Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the brand The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $15.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
    $15 hourly Auto-Apply 24d ago

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