Retail Store Assistant Manager
Louisville, KY job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Receiving Associate
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Receiving Associate is to efficiently load and unload shipments, dividing them for storage or movement to the sales area. This could involve unpacking, getting merchandise ready, setting up displays, putting products on shelves, and checking in inventory. Making sure products are easy to reach, always in stock, well-distributed, and safely stores is very important. Additionally, the role involves adhering to SOPs for receiving and processing apparel within the store, ensuring accurate merchandising of apparel racks and maintaining optimal stock levels.
Execute precise purchase order processing by following established SOPs.
Utilize scan guns and computer-based software to ensure accurate receipt documentation.
Monitor and address purchase order and DC shortages daily, communicating discrepancies.
Maintain thorough records by daily filing of receiving paperwork.
Contribute to efficient DC truck sorting and verify vendor price tags.
Implement security tag placement and price labeling per SOP for select apparel items.
Ensure adequate supplies inventory, including hangers, labels, and security tags.
Efficiently handle store-to-store transfers, shipping, and receiving, ensuring accurate recordkeeping.
Assist in the inventory management of the sales floors during high-demand periods.
Collaborate with the receiving team for seamless regular receiving operations.
Contribute to company-established receiving protocols.
Organize product onto rocket carts for effective distribution.
Transport sorted freight to sales floors, ensuring appropriate quantities.
Assist the management team in accurate merchandise tracking.
Facilitate smooth store-to-store and UPS transfers.
Contribute to the management of the negative on-hand inventory research and review.
Maintain cleanliness and organization, creating a safe work environment.
Operate general office equipment, forklifts, pallet jacks, and more.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Essential Qualities for Success
At least 1 year of receiving experience or equivalent combination of experience and education.
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Proven track record of consistently producing error-free work and meeting quality standards.
Ability to work independently without supervision.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder, pallet jack, and forklift.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyCashier
Jeffersonville, IN job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
* Exceed customer expectations by delivering outstanding service through clear communication and active listening.
* Greet customers with a friendly and welcoming demeanor as they enter the store.
* Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
* Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
* Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
* Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
* Coordinate with the loaders promptly respond to customer requests for assistance.
* Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
* Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
* Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
* Utilize the designated cashier script to engage with customers during transactions.
* Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
* Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
* Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
* Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
* Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
* Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
* Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
* Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Possess exceptional customer service skills and a desire to help others.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Strong communications (written, oral and interpersonal skills).
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
* Ability to complete repetitive activities.
* Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
* Demonstrates a proactive and positive attitude towards training new cashiers.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment. - Exceed customer expectations by delivering outstanding service through clear communication and active listening. - Greet customers with a friendly and welcoming demeanor as they enter the store. - Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). - Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines. - Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers. - Provide product information and answer basic customer inquiries, offering recommendations as appropriate. - Coordinate with the loaders promptly respond to customer requests for assistance. - Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism. - Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction. - Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations. - Utilize the designated cashier script to engage with customers during transactions. - Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options. - Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. - Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy. - Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. - Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. - Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers. - Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience. - Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience. - Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplySales Lead - Soma
Louisville, KY job
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
* Motivates and inspires store team, promoting a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Management to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that Store Team adheres to all employment practices and policies.
* Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* 1+ year retail or sales management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal and written skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Knowledge of administrative aspects of store operations
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5200 Oxmoor Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Seasonal Associate
Clarksville, IN job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Outside Sales Consultant
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Outside Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Outdoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, mowers, log splitters, UTVs, fencing, 3-point equipment, and trailers.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers and awareness of store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and a willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Must be able to sit or stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Close vision for computer-related activities.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager - Chico's
Louisville, KY job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0413 Paddock Shops
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Department Lead - Outdoor Power Equipment
Jeffersonville, IN job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
* Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
* Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
* Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
* Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
* Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
* Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
* Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
* Provide support at the front end by processing transactions or loadouts as required.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
* Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* At least 2 years of retail experience with knowledge of specific department.
* Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
* Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
* Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
* Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
* Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
* Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
* Comfortable navigating computer systems and software to assist customers or manage tasks.
* Excellent verbal and written interpersonal and communication skills.
* Excellent customer service skills.
* Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder and/or pallet jack.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards. - Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations. - Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock. - Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience. - Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required. - Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction. - Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees. - Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty. - Provide support at the front end by processing transactions or loadouts as required. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplyReceiving Associate
Shelbyville, KY job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Receiving Associate is to efficiently load and unload shipments, dividing them for storage or movement to the sales area. This could involve unpacking, getting merchandise ready, setting up displays, putting products on shelves, and checking in inventory. Making sure products are easy to reach, always in stock, well-distributed, and safely stores is very important. Additionally, the role involves adhering to SOPs for receiving and processing apparel within the store, ensuring accurate merchandising of apparel racks and maintaining optimal stock levels.
* Execute precise purchase order processing by following established SOPs.
* Utilize scan guns and computer-based software to ensure accurate receipt documentation.
* Monitor and address purchase order and DC shortages daily, communicating discrepancies.
* Maintain thorough records by daily filing of receiving paperwork.
* Contribute to efficient DC truck sorting and verify vendor price tags.
* Implement security tag placement and price labeling per SOP for select apparel items.
* Ensure adequate supplies inventory, including hangers, labels, and security tags.
* Efficiently handle store-to-store transfers, shipping, and receiving, ensuring accurate recordkeeping.
* Assist in the inventory management of the sales floors during high-demand periods.
* Collaborate with the receiving team for seamless regular receiving operations.
* Contribute to company-established receiving protocols.
* Organize product onto rocket carts for effective distribution.
* Transport sorted freight to sales floors, ensuring appropriate quantities.
* Assist the management team in accurate merchandise tracking.
* Facilitate smooth store-to-store and UPS transfers.
* Contribute to the management of the negative on-hand inventory research and review.
* Maintain cleanliness and organization, creating a safe work environment.
* Operate general office equipment, forklifts, pallet jacks, and more.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Essential Qualities for Success
* At least 1 year of receiving experience or equivalent combination of experience and education.
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Proven track record of consistently producing error-free work and meeting quality standards.
* Ability to work independently without supervision.
* Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder, pallet jack, and forklift.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Receiving Associate is to efficiently load and unload shipments, dividing them for storage or movement to the sales area. This could involve unpacking, getting merchandise ready, setting up displays, putting products on shelves, and checking in inventory. Making sure products are easy to reach, always in stock, well-distributed, and safely stores is very important. Additionally, the role involves adhering to SOPs for receiving and processing apparel within the store, ensuring accurate merchandising of apparel racks and maintaining optimal stock levels. - Execute precise purchase order processing by following established SOPs. - Utilize scan guns and computer-based software to ensure accurate receipt documentation. - Monitor and address purchase order and DC shortages daily, communicating discrepancies. - Maintain thorough records by daily filing of receiving paperwork. - Contribute to efficient DC truck sorting and verify vendor price tags. - Implement security tag placement and price labeling per SOP for select apparel items. - Ensure adequate supplies inventory, including hangers, labels, and security tags. - Efficiently handle store-to-store transfers, shipping, and receiving, ensuring accurate recordkeeping. - Assist in the inventory management of the sales floors during high-demand periods. - Collaborate with the receiving team for seamless regular receiving operations. - Contribute to company-established receiving protocols. - Organize product onto rocket carts for effective distribution. - Transport sorted freight to sales floors, ensuring appropriate quantities. - Assist the management team in accurate merchandise tracking. - Facilitate smooth store-to-store and UPS transfers. - Contribute to the management of the negative on-hand inventory research and review. - Maintain cleanliness and organization, creating a safe work environment. - Operate general office equipment, forklifts, pallet jacks, and more. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned.
Auto-ApplyOutside Recovery Associate
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.
Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
Collect customer signatures for load out tickets to confirm successful transactions.
Perform “load outs” for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
Ensure accurate pricing of products for customer convenience.
Keep the parking lot, corral, and designated areas clean and well-maintained.
Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Ability to operate independently without direct oversight.
Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
Physical Requirements
Ability to stand and/or walk for long periods of time.
Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
Ability to use a ladder, pallet jack, and/or a forklift.
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyFirearms Associate
Jeffersonville, IN job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
* Greet customers with a warm and friendly demeanor as they enter the department, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
* Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
* Provide expert guidance and unbiased product recommendations to customers based on their individual requirements.
* Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
* Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP.
* Assist customers in selecting appropriate ammunition, accessories, and related products.
* Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
* Process transactions accurately and efficiently, handling payments and necessary documentation.
* Stay updated on current firearm trends, models, and industry news to provide informed recommendations.
* Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
* Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
* Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
* Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
* Promote exclusive offers, RK Firearms Plus Protection Plan (RKFPPP), and awareness of the store loyalty program.
* Process special orders, operate the POS register, and resolve return issues as needed.
* Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean, safe, and attractive sales floor during periods when not assisting customers.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* High school diploma or equivalent; additional education or training in firearms safety is a plus.
* Previous experience in firearms sales or a related field is preferred.
* Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
* Strong interpersonal and communication skills, with the ability to engage customers effectively.
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Excellent attention to detail and organizational skills.
* Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
* Proven track record of consistently producing error-free work and meeting quality standards.
* Proficiency in using computer systems for transaction processing and record-keeping.
* Strong commitment to maintaining a safe and secure shopping environment.
* Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Physical Requirements
* Must be able to stand for prolonged periods of time.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Must be able to verbally communicate effectively with others (in-person and via electronic devices).
* Must have close visual awareness.
* Ability to use a ladder and/or pallet jack.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers. - Greet customers with a warm and friendly demeanor as they enter the department, creating a welcoming atmosphere and setting the tone for a positive shopping experience. - Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model. - Provide expert guidance and unbiased product recommendations to customers based on their individual requirements. - Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers. - Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP. - Assist customers in selecting appropriate ammunition, accessories, and related products. - Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced. - Process transactions accurately and efficiently, handling payments and necessary documentation. - Stay updated on current firearm trends, models, and industry news to provide informed recommendations. - Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required. - Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals. - Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary. - Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction. - Promote exclusive offers, RK Firearms Plus Protection Plan (RKFPPP), and awareness of the store loyalty program. - Process special orders, operate the POS register, and resolve return issues as needed. - Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean, safe, and attractive sales floor during periods when not assisting customers. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplyCashier
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
Exceed customer expectations by delivering outstanding service through clear communication and active listening.
Greet customers with a friendly and welcoming demeanor as they enter the store.
Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
Coordinate with the loaders promptly respond to customer requests for assistance.
Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
Utilize the designated cashier script to engage with customers during transactions.
Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
Possess exceptional customer service skills and a desire to help others.
Comfortable navigating computer systems and software to assist customers or manage activities.
Excellent verbal and written interpersonal and communication skills.
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Strong communications (written, oral and interpersonal skills).
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Ability to complete repetitive activities.
Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
Demonstrates a proactive and positive attitude towards training new cashiers.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager - Chico's
Simpsonville, KY job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
1193 The Outlet Shoppes of the Bluegrass
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Receiving Associate
Shelbyville, KY job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Receiving Associate is to efficiently load and unload shipments, dividing them for storage or movement to the sales area. This could involve unpacking, getting merchandise ready, setting up displays, putting products on shelves, and checking in inventory. Making sure products are easy to reach, always in stock, well-distributed, and safely stores is very important. Additionally, the role involves adhering to SOPs for receiving and processing apparel within the store, ensuring accurate merchandising of apparel racks and maintaining optimal stock levels.
Execute precise purchase order processing by following established SOPs.
Utilize scan guns and computer-based software to ensure accurate receipt documentation.
Monitor and address purchase order and DC shortages daily, communicating discrepancies.
Maintain thorough records by daily filing of receiving paperwork.
Contribute to efficient DC truck sorting and verify vendor price tags.
Implement security tag placement and price labeling per SOP for select apparel items.
Ensure adequate supplies inventory, including hangers, labels, and security tags.
Efficiently handle store-to-store transfers, shipping, and receiving, ensuring accurate recordkeeping.
Assist in the inventory management of the sales floors during high-demand periods.
Collaborate with the receiving team for seamless regular receiving operations.
Contribute to company-established receiving protocols.
Organize product onto rocket carts for effective distribution.
Transport sorted freight to sales floors, ensuring appropriate quantities.
Assist the management team in accurate merchandise tracking.
Facilitate smooth store-to-store and UPS transfers.
Contribute to the management of the negative on-hand inventory research and review.
Maintain cleanliness and organization, creating a safe work environment.
Operate general office equipment, forklifts, pallet jacks, and more.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Essential Qualities for Success
At least 1 year of receiving experience or equivalent combination of experience and education.
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Proven track record of consistently producing error-free work and meeting quality standards.
Ability to work independently without supervision.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder, pallet jack, and forklift.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyDepartment Lead - Outdoor Power Equipment
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
Provide support at the front end by processing transactions or loadouts as required.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of retail experience with knowledge of specific department.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
Comfortable navigating computer systems and software to assist customers or manage tasks.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.
Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyOutside Recovery Associate
Shelbyville, KY job
Overview About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities What You'll do
The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.
Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
Collect customer signatures for load out tickets to confirm successful transactions.
Perform “load outs” for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
Ensure accurate pricing of products for customer convenience.
Keep the parking lot, corral, and designated areas clean and well-maintained.
Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications Essential Qualities for Success
Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Ability to operate independently without direct oversight.
Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
Physical Requirements
Ability to stand and/or walk for long periods of time.
Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
Ability to use a ladder, pallet jack, and/or a forklift.
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager - Full-time
Frankfort, KY job
Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members.
As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality.
* Assisting the Store Manager in all operational and leadership aspects of the store
* Driving sales and customer satisfaction
* Training and coaching store associates
* Helping maintain store appearance and merchandising standards
* Managing inventory and handling logistics
REQUIREMENTS:
* 2+ years of retail sales or customer service experience required.
* Some previous supervisory experience preferred but not required.
* Ability to work flexible schedules including nights, weekends, and holidays.
* Strong leadership and customer management abilities
* Customer service-oriented with in-depth knowledge of basic business management processes
* Excellent communication and interpersonal skills
TOTAL REWARDS:
* Daily Pay
* Career Path Opportunities
* Relocation Opportunities
* Employee & Family Discounts
* Health, dental, and vision insurance
* Paid Time Off (Vacation & Sick Time)
* Annual Performance Reviews
* Flexible Spending Accounts
* Life, Disability, and Voluntary Benefits
* Employee Assistance Program
* 401(k) Retirement Plan
* Employee Stock Purchase Plan
Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
Requirements:
Ability to believe in our customer centered culture to deliver a superior customer service experience.
Cashier
Shelbyville, KY job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
* Exceed customer expectations by delivering outstanding service through clear communication and active listening.
* Greet customers with a friendly and welcoming demeanor as they enter the store.
* Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
* Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
* Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
* Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
* Coordinate with the loaders promptly respond to customer requests for assistance.
* Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
* Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
* Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
* Utilize the designated cashier script to engage with customers during transactions.
* Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
* Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
* Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
* Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
* Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
* Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
* Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
* Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Possess exceptional customer service skills and a desire to help others.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Strong communications (written, oral and interpersonal skills).
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
* Ability to complete repetitive activities.
* Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
* Demonstrates a proactive and positive attitude towards training new cashiers.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment. - Exceed customer expectations by delivering outstanding service through clear communication and active listening. - Greet customers with a friendly and welcoming demeanor as they enter the store. - Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). - Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines. - Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers. - Provide product information and answer basic customer inquiries, offering recommendations as appropriate. - Coordinate with the loaders promptly respond to customer requests for assistance. - Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism. - Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction. - Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations. - Utilize the designated cashier script to engage with customers during transactions. - Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options. - Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. - Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy. - Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. - Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. - Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers. - Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience. - Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience. - Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplyFirearms Associate
Jeffersonville, IN job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
Greet customers with a warm and friendly demeanor as they enter the department, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Provide expert guidance and unbiased product recommendations to customers based on their individual requirements.
Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP.
Assist customers in selecting appropriate ammunition, accessories, and related products.
Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
Process transactions accurately and efficiently, handling payments and necessary documentation.
Stay updated on current firearm trends, models, and industry news to provide informed recommendations.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers, RK Firearms Plus Protection Plan (RKFPPP), and awareness of the store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean, safe, and attractive sales floor during periods when not assisting customers.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
High school diploma or equivalent; additional education or training in firearms safety is a plus.
Previous experience in firearms sales or a related field is preferred.
Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
Strong interpersonal and communication skills, with the ability to engage customers effectively.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Excellent attention to detail and organizational skills.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Proficiency in using computer systems for transaction processing and record-keeping.
Strong commitment to maintaining a safe and secure shopping environment.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Physical Requirements
Must be able to stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual awareness.
Ability to use a ladder and/or pallet jack.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyDepartment Lead - Sporting goods/Firearms
Shelbyville, KY job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
* Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
* Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
* Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
* Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
* Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
* Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
* Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
* Provide support at the front end by processing transactions or loadouts as required.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
* Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
*
Supervisory Responsibilities
None
Essential Qualities for Success
* At least 2 years of retail experience with knowledge of specific department.
* Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
* Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
* Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
* Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
* Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
* Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
* Comfortable navigating computer systems and software to assist customers or manage tasks.
* Excellent verbal and written interpersonal and communication skills.
* Excellent customer service skills.
* Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder and/or pallet jack.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards. - Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations. - Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock. - Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience. - Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required. - Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction. - Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees. - Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty. - Provide support at the front end by processing transactions or loadouts as required. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. - Supervisory Responsibilities None
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