Vortex Doors jobs in Irvine, CA

Job DescriptionDescription: Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as a Outside Sales Field Representative. The Outside Sales Field Representative will play a crucial role in promoting our door products by engaging with businesses directly at their locations. This individual will be responsible for building relationships with potential customers, labeling existing doors with company information, and identifying future sales opportunities. The ideal candidate is personable, self-motivated, and enjoys working outdoors with people. Key Responsibilities: Visit industrial and commercial properties to interact with potential customers and introduce them to our products and services. Place branded door labels on customer doors for future sales reference. Educate customers on the benefits of high-quality doors, including energy efficiency, security, and design options. Collect customer information for future follow-up and sales initiatives. Conduct field research to identify new opportunities for door sales in targeted neighborhoods or areas. Represent the company in a professional manner, adhering to all company policies and procedures. Collaborate with the service center office staff and sales teams teams to provide insights on customer interactions and potential leads. Maintain accurate records of customer interactions, locations visited, and doors labeled. Compensation Hourly salary based on experience Work Schedule Part-time shifts between 20-25 hours per week are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday. Requirements: High school diploma or equivalent; additional education in marketing, sales, or a related field is a plus. Previous experience in field marketing, sales, or customer service preferred. Excellent communication and interpersonal skills. Comfortable working independently in an outdoor environment. Ability to build rapport with customers and confidently promote our products. Valid driver's license and reliable transportation for field visits. Ability to manage time effectively and meet performance targets. Basic knowledge of door products or construction materials is a plus but not required. Benefits: Mileage reimbursement for field visits. Opportunity for professional growth and development within the company. Friendly and supportive team environment.

Who We Are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur, you also need a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small - including Chick-fil-A, Ben & Jerry's, KFC, and Eataly - trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You'll Do As a Senior Enterprise Customer Success Manager, you'll lead a portfolio of global enterprise accounts, driving real business outcomes through strategic partnership, data-driven insights, and deep product knowledge. You'll act as a trusted advisor, helping our most important customers thrive in the ever-evolving world of online ordering and restaurant tech. Drive Revenue & Retention: Own the full customer lifecycle across a portfolio of large enterprise accounts - focused on retention, expansion, and profitability. Strategic Partnership: Act as a long-term, trusted advisor to our top customers, identifying new opportunities to grow the relationship over time. Industry Expertise: Leverage your knowledge of food & beverage, online delivery, or restaurant-tech to offer credible, relevant insights and solutions. Commercial Impact: Use data, product expertise, and business acumen to drive upsell and cross-sell opportunities with charisma and clarity. Problem Solving: Understand restaurant operations and financials to help solve complex business challenges and deliver tangible value. Customer Advocacy: Track performance metrics, guide product improvements, and serve as a product expert on key sales and strategy calls. Relationship Management: Develop strong, authentic relationships with stakeholders, effectively de-escalate tough issues, and negotiate to positive outcomes. What We're Looking For 5+ years of experience in Customer Success, Enterprise Account Management, or Strategic Consulting. Proven success managing complex, high-value customer relationships at the enterprise level. Strong understanding of restaurant operations, hospitality tech, or food delivery ecosystems. Exceptional communication, stakeholder management, and relationship-building skills. Data-driven mindset with the ability to translate metrics into business impact. Experience navigating product conversations and influencing cross-functional teams. Why Join Us Massive Market Opportunity: Help shape the future of an $80B market that's expected to grow to $500B in the U.S. alone by 2030. High Impact, High Ownership: This is a strategic, customer-facing role where your success directly drives Otter's growth. Real-World Impact: Play a key role in helping restaurants evolve and thrive in an increasingly digital world. Team & Culture: Join a collaborative, fast-paced team that thrives on execution, innovation, and doing what's best for the customer. In-Person Collaboration: We work onsite 5 days a week in our Los Angeles HQ to foster rapid learning, strong communication, and shared wins. What else you need to know This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week. Ready to join us as we serve those who serve others?

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur, you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do The SMB Onboarding Specialist - Otter POS supports the successful onboarding of small- to medium-sized business (SMB) customers as they adopt the Otter POS platform. This role focuses on ensuring a smooth and timely account setup experience, managing onboarding workflows, and contributing to activation and retention goals. The ideal candidate is detail-oriented, customer-obsessed, and thrives in process-driven environments. This role may require occasional in-person installation and activation support in and around Los Angeles. Key Responsibilities: Onboarding Execution: Manage onboarding workflows, including account creation, subscription management, and menu configuration, ensuring each customer is set up for long-term success. Customer Communication: Coordinate directly with customers and internal teams (e.g., Sales, Support) to gather necessary information and provide timely updates throughout the onboarding process. Customer Education & Training: Deliver in-depth platform walkthroughs, ensuring customers are fully equipped and confident in using Otter POS independently post-onboarding. May require occasional in-person onboarding. Activation Support: Monitor activation progress within key milestones (e.g., 30-day, EOQ activation targets) and follow up with accounts to address blockers. Documentation & SOP Adherence: Follow standardized processes and maintain accurate logs of each onboarding step in relevant tools (e.g., Salesforce, onboarding trackers). Issue Resolution: Troubleshoot common onboarding roadblocks and escalate complex issues to the appropriate teams with detailed context. Performance Monitoring: Track personal onboarding performance against SLAs and KPIs and support QA or audit efforts as needed. What we're looking for 1-2 years of experience in onboarding, customer support, or account coordination roles. Business-level fluency in both English and Spanish (spoken and written). Ability to travel to customers within Southern California. Strong organizational skills with high attention to detail. Effective written and verbal communication skills, especially in customer-facing interactions. Comfortable navigating onboarding platforms, CRM systems, and documentation tools. Self-motivated and proactive in identifying and resolving onboarding issues. Experience using tools like Salesforce, Google Sheets, and Slack. Familiarity with SMB operations or startup environments preferred. Prior exposure to POS systems, integration processes, or digital platform onboarding preferred. Restaurant experience preferred. Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What else you need to know This role is based in our LA office. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week. Ready to join us as we serve those who serve others? #LI-Onsite

Who we are At Otter, we're on a mission to help restaurants thrive in the digital delivery era. From order management to POS integration and analytics, we build software that empowers restaurants-from local favorites to global brands like Chick-fil-A, Ben & Jerry's, and KFC-to grow efficiently across every delivery channel. We believe in the joy of serving others, and we're building tools that let restaurants focus on what they do best: creating great food and experiences. About the Role We're looking for an experienced Sales Operations Manager II to lead our regional Sales Operations and Enablement function, supporting high-growth sales teams across the U.S. and Canada. This role is ideal for a strategic operator who thrives at the intersection of data, process, and people-someone who can turn insights into scalable systems that drive revenue performance and operational excellence. You'll oversee a team of Sales Ops Leads, Specialists, and Enablement Managers, guiding everything from forecasting and quota design to sales compensation, territory planning, and execution. What You'll Do Lead and mentor a high-performing team of operations, enablement, and analytics professionals. Drive business insights and operational excellence to increase revenue, productivity, and efficiency across the GTM organization. Own sales compensation design, incentive planning, and territory modeling to align with business strategy. Manage pricing governance, ensuring consistency and clarity around deal structures and exceptions. Oversee full-funnel metrics-lead scoring, qualification, routing, and funnel optimization through Salesforce. Design and maintain tools, dashboards, and automation to streamline lead management and forecasting. Run the monthly and quarterly sales operating cadence, including forecast calls, KPI reviews, and performance reporting. Lead enablement initiatives, such as sales training, content management, and process adoption. Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Product to align strategy and execution. Forecast and plan for revenue growth, setting key performance goals and ensuring targets are met across regions. What We're Looking For 10-15 years of relevant experience, with 7-10 years in Sales Operations, Revenue Operations, or Enablement. 5-7 years of people management experience, leading multi-disciplinary or cross-regional teams. Proven track record in scaling operational frameworks and driving data-driven decision-making in high-growth SaaS or tech environments. Deep understanding of Salesforce, analytics tools (e.g., Tableau, Looker), and forecasting systems. Strong business acumen and ability to translate strategy into execution. Excellent communication, collaboration, and leadership skills. Bachelor's degree preferred. Why join us Join a fast-growing, mission-driven company shaping the future of restaurant technology. Collaborate with a global team backed by CloudKitchens, founded by Travis Kalanick (Co-Founder of Uber). Competitive compensation, growth opportunities, and the chance to make an impact on thousands of restaurants worldwide. Apply Now Ready to help restaurants serve better, faster, and smarter? 👉 Apply at tryotter.com/careers

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. Check out some of our products: CloudKitchens | Otter | Picnic | Lab37 What you'll do As a Machine Learning Engineer at CSS, you'll be an integral part of building out the state-of-the-art AI intelligence engine and applications for the food industry. Your role will encompass a diverse range of responsibilities, including: Leverage cutting-edge machine learning and statistical methodologies, including large language models (LLMs), deep learning, and graph neural networks, to address diverse challenges, including areas such as AI agents, order logistics prediction and optimization, robotics automation, recommendation systems, knowledge graph building and mining, etc Develop and deploy robust, low-maintenance applied machine learning solutions in a production environment. Create onboarding codelabs, tools, and infrastructure to democratize access to machine learning resources. Collaborative Teamwork: Work closely with a team to enhance and support technology Innovation: Drive innovation within the team and support CSS' technological advancements What we're looking for Advanced degree (PhD or Master) in Computer Science, Machine Learning, Data Mining, Statistics, or related technical field with preferred 3+ years of relevant experience Deep knowledge and experience with at least one ML model: LLMs, GNN, Deep Learning, Logistic Regression, Gradient Boosting trees, etc. Working knowledge in one or more of the following: generative AI, data mining, information retrieval, advanced statistics or natural language processing, computer vision, etc High energy rapid software development, iterating and pivoting quickly Strong ability to design and create long-lasting architecture from scratch and evolve existing systems Proficient in Python; Familiarity with Java/Go Experience with data analysis and visualization Strong communication and presentation skills Why join us Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. World class talent - you will work with a class of highly skilled, motivated, and experienced engineers that you can learn and grow together. What else you need to know: This role is based in our Los Angeles office. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

Who we are Otter is the leading restaurant technology platform helping multi-unit brands streamline operations, unify ordering channels, optimize performance, and grow revenue. Our enterprise suite - including Intelligence & Reporting, Guest Engagement & Growth, and Ordering & Operations - powers some of the world's most recognized restaurant chains. We are rapidly expanding our footprint among 500+ location QSR and fast-casual brands, and we're looking for a Strategic Enterprise Account Executive to accelerate this momentum. About the Role The Strategic Enterprise Account Executive will serve as a growth catalyst for Otter's top-tier customer segment. In this role, you will own the entire enterprise acquisition cycle - from market analysis and pipeline development through executive engagement, multi-stakeholder alignment, solution design, pricing strategy, and contract negotiation. You will be responsible for prospecting and closing large, multi-unit QSR brands (500+ locations) and driving systemwide adoption across both corporate and franchisee networks. This is a highly strategic, cross-functional, and relationship-driven role requiring exceptional commercial acumen, creativity, and executive presence. What You'll Do Enterprise Acquisition & Relationship Development Prospect, prioritize, and engage 500+ unit restaurant brands using data-driven analysis, creative outreach, and tailored value propositions. Build trusted relationships with C-suite and VP-level stakeholders across Operations, Technology, Marketing, Digital, Guest Experience, and Franchise groups. Lead consultative discovery to deeply understand customer needs across ordering, delivery, operations, reporting, and guest engagement. Sales Strategy & Execution Own the full sales cycle from sourcing to close, including research, qualification, pitch development, business case creation, and pricing strategy. Orchestrate multi-threaded engagement across complex enterprise accounts - corporate, franchisees, technology teams, and external partners. Build and deliver compelling enterprise pitch books customized to each brand's business model, challenges, and growth goals. Develop closing strategies for priority accounts and execute structured deal plans to move opportunities from evaluation to deployment. Cross-Functional Leadership Serve as the quarterback across internal teams - Product, Solutions Engineering, Revenue Operations, Partnerships, Customer Success, Deployment, and Support - to ensure alignment and successful enterprise rollouts. Partner closely with Product & Engineering to articulate customer needs and influence Otter's enterprise roadmap. Collaborate with Marketing on competitive intelligence, messaging, and strategic account-based campaigns. Post-Sale Growth & Account Expansion Partner with Customer Success to ensure successful onboarding, adoption, and ongoing value delivery. Identify upsell and expansion opportunities across Otter's enterprise suite, including new features, modules, product lines, and additional brand or franchise networks. Design and execute long-term account growth strategies that expand systemwide penetration and maximize lifetime value. What We're Looking For 6-10+ years of experience in enterprise sales, strategic partnerships, or business development, ideally selling into QSR, restaurant tech, retail tech, or multi-unit environments. Proven success closing large, complex, multi-stakeholder deals with C-suite and VP-level decision makers. Demonstrated ability to analyze large markets, build structured territory plans, prioritize high-value targets, and execute at scale. Experience crafting compelling business cases, ROI models, and executive-level presentations. Strong project management skills - able to coordinate multiple internal and external contributors through complex sales cycles. A relationship-driven seller with exceptional communication, executive presence, and storytelling ability. Comfortable operating in ambiguity and building structure where none exists. Entrepreneurial mindset with tenacity, creativity, and a bias toward action. Preferred Experience Experience selling into QSR, enterprise restaurant brands, franchise networks, POS/ordering systems, delivery platforms, or hospitality tech. Understanding of enterprise restaurant operations and digital ordering ecosystems. Background in SaaS, enterprise software, or multi-product solution selling. Why Join Us High-impact role in one of the fastest-growing teams at Otter. Opportunity to shape our enterprise sales motion and unlock partnerships with the largest restaurant brands in the world. Collaborative, mission-driven environment focused on innovation, customer success, and real-world operational outcomes. What else you need to know This role is based in our Los Angeles office. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

Who We Are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people, but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in a digital first world. Restaurants around the world, both large and small, including Chick-fil-A, Hummus Republic, Ben & Jerry's, KFC, and Eataly trust our software to power their business. We increase sales, reduce order issues, and decrease delivery headaches. What You'll Do Customer Relationship Management: Build and maintain strong relationships with assigned customers, ensuring they are leveraging Otter's solutions effectively and finding value in our services. Coordinating Onboarding: Coordinate with the onboarding team to ensure successful onboarding and ELC for new customers or customers purchasing new products, ensuring smooth adoption and engagement. Proactive Support: Regularly check in with customers to gauge satisfaction, address issues, and provide strategic recommendations for maximizing their use of Otter's solutions. Problem Resolution: Address and resolve customer issues promptly, coordinating with internal teams to ensure a seamless experience. Customer Business Reviews: Conduct regular customer business reviews to discuss progress, share insights, and identify opportunities for further growth and improvement. Customer Enablement: Develop and implement customer enablement programs to ensure customers are fully utilizing Otter's products and services to achieve their business goals. Performance Monitoring: Monitor key customer metrics to track success and identify areas for improvement. Customer Advocacy: Act as the voice of the customer, capturing feedback and reporting it to the Product Management and Development teams to drive continuous improvement. Opportunity Management : Assess and qualify opportunities based on customer needs, readiness, and potential impact, and partner closely with the Sales team to relay the relevant context, insights, and recommendations What We're Looking For 1-3+ years in a client-facing role such as Customer Success, Account Management, or Operations Strong communication and presentation skills Proven ability to manage multiple tasks and projects simultaneously Strong analytical skills with the ability to interpret customer data and metrics to drive decision-making and strategy Why join us Lead high-impact projects with top enterprise clients across North America & International. Work in a fast-paced, innovation-driven environment where your expertise will drive business transformation. Be part of a dynamic, global team committed to operational and technical excellence. Competitive salary & benefits package, with opportunities for career growth. If you're a passionate integrations leader ready to drive enterprise innovation, we want to hear from you! What Else You Need To Know This role is onsite-based in Los Angeles. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in person. That's why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter. Ready to join us as we serve those who serve others?

Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 3+ years of door industry experience! As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field. Key Responsibilities: Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment. Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train! Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems. Ensure that all installed doors meet safety and building code regulations and standards. Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems. Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards. Great Reasons to Work at Vortex: Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors. Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career. Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications. Training on Hollow metal door, frame, and hardware. Strong Safety Culture. Positive Work Environment. Recognitions and Rewards. Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program. Company provided uniform, tools, and an annual boot allowance. Use of Company provided vehicle to conduct customer service visits. Requirements High school diploma or equivalent. 3+ years' experience in the commercial door service industry. Knowledge of various door types, brands, and hardware. Ability to use hand and power tools effectively. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Knowledge of safety regulations and adherence to safety protocols. Knowledge of computers.Excellent mechanical and technical skills. Physically able to move items weighing 50 lbs. or higher. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Possess interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition. Excellent problem-solving and troubleshooting skills. Ability to relay information in a fast-paced environment. Ability to be persuasive with customers when necessary. Attention to detail and a commitment to quality workmanship. Reliable and Self Motivated Work Conditions: Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours. Continuous on-going training provided as you continue to grow with Vortex. The job environment is fast paced and results oriented. Be able to drive a company vehicle and possess a valid driver license. Must pass Drug test, Background check and Motor Vehicle check Salary Description $26.00 - $37.00

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do Engineer backend services that support customer-facing applications and deliver seamless user experiences. Build applications that leverage Machine Learning, AI and custom hardware to optimize kitchen workflows. Core Responsibilities: Architect and implement scalable backend systems and APIs. Ensure high system performance, reliability, and security. Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions. Participate in code reviews, testing, and documentation to maintain high-quality standards. Mentor junior engineers or take on leadership roles, depending on your seniority. What we're looking for We value diversity of experience and are looking for individuals passionate about solving complex problems. Basic Qualifications: Proficiency in backend programming languages like Java or Go. Familiarity with relational and/or NoSQL databases (e.g., PostgreSQL, MongoDB, Redis). Experience with cloud platforms like AWS, Google Cloud, or Azure. Understanding of RESTful APIs, microservices, and distributed systems. Strong debugging and problem-solving skills. Preferred Qualifications (for Senior Levels): Experience with containerization technologies like Docker and Kubernetes. Knowledge of CI/CD pipelines and DevOps practices. Exposure to large-scale data processing or event-driven architectures. Leadership experience in team projects or mentoring roles. Ways to Stand Out Experience building Python and Node applications, especially those that run on Raspberry Pi or Linux Experience with Computer Vision, Machine Learning and AI Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What else you need to know This role is based in our LA-HQ office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week. Ready to join us as we serve those who serve others? #LI-Onsite

Who we are Otter is building the digital infrastructure for better food. Restaurants today face a world where off-premise demand is growing faster than the tools built to support it. We help operators simplify complexity, grow their business, and deliver great experiences to every guest - wherever they are. Our platform empowers food businesses of all sizes, from local heroes to regional chains and global enterprises. With Otter, restaurants can focus on what they do best: serving delicious food to their customers. And as they thrive, we're helping make better food more accessible, reliable, and affordable for everyone. What you'll do As Product Manager for Digital Ordering, you'll own Otter's consumer-facing ordering experiences - from websites and mobile apps to kiosks, QR codes, and catering. This role is central to helping restaurants grow demand, strengthen their brand, and deepen loyalty. You will: Build the most effective direct ordering platform, enabling restaurants to drive more sales, efficiency, and brand value without added cost. Lead the roadmap across Website Builder & SEO, Kiosk & QR, Catering, and Online/Mobile Ordering. Design seamless, integrated experiences that connect with Otter POS, KDS, analytics, and marketing - giving operators a single, unified platform. Develop fast, intuitive onboarding and enablement flows so restaurants can see value from day one. Identify differentiators like multi-store ordering and flexible kiosk/QR experiences that expand Otter's reach and defensibility. Partner with engineering, design, GTM, and operations to deliver reliable, scalable products that drive measurable outcomes for restaurants and diners alike. What we're looking for 5+ years of experience in product management or equivalent roles. Experience shipping and scaling consumer-facing products with measurable business impact. Strong UX instincts and empathy for both diners and operators. Strong cross-functional leadership: ability to drive alignment across engineering, design, GTM, and operations. Data-driven decision maker with SQL skills; comfortable with both structured and messy data. Why join us Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone. Industry transformation: You'll be part of a team redefining how restaurants run both online and offline. Impact at scale: What you build will directly power thousands of restaurants and millions of diners. Collaborative environment: You'll work closely with talented colleagues across teams, with the support and guidance to grow your career. What else you need to know This role is based in our Los Angeles office. We believe the best ideas and fastest progress happen when we're together, so this is an in-office role five days a week.

Who We Are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You Will Do Partner with the Account Executives to qualify opportunities, articulate Otter's vision and value proposition to customers Providing technical expertise through value - driven sales presentations and customized, compelling product demonstrations to captivate the audience Qualifying opportunities based on technical fit and customer needs Own the execution of technical evaluations in customer environments (Proof of Value) . Assist the Account Executives in closing opportunities by utilizing your creative problem-solving skills and by applying Otter technology to create value for customers Understanding customer challenges, the competitive landscape and as appropriate, bring ideas back to the product team to influence the future roadmap Collaborating with Sales teams and leveraging your technical know-how in activities such as pipeline generation, creative messaging, etc. Travel to meet customers, partners as well as participate in internal meetings and industry events Assist Implementation with the successful deployment of Otter POS and associated products and services. We DO NOT make cold calls, although we work in lockstep with Account Executives to help generate pipeline and help position our solutions with customers . We do not attempt to sell software based on features and functionality alone, we sell utilizing our tried and tested sales process based on solutions to real-world problems and business value creation. We improve ourselves through certifications, training on the competitive landscape, and understanding the market differentiation that makes us the premier choice for restaurateurs . There will be opportunities to work booths at premier technology industry events which will help you network and build relationships. The role requires travel to customer meetings, events, etc. Requirements and skills Proven work experience as a Sales Engineer Proven track record selling complex enterprise solutions Ability to forge strong, long-lasting relationships with senior executives Ability to creatively explain and present complex concepts in an easy to understand manner Solid technical background with understanding and/or hands-on experience in software development and web technologies Excellent written and verbal communication skills Excellent presentation and creativity skills Willingness to travel BA/BS degree or equivalent Desired Experience & Skills Comfortable with speaking at all organizational levels and to stakeholders across boundaries ( internally and externally) Experience with monitoring & application performance management technologies and techniques Strong technical background and understanding of complex software environments Desire to automate and simplify deployments Resilience to embrace change and move fast Why Join Us Early-stage company: Join one of the fastest-growing SaaS companies revolutionizing the food industry Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What Else You Need To Know This role is based in Los Angeles, CA., office location. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter!

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the Role We're seeking Android Engineers who thrive in ambiguity, embrace a fast-paced environment, and want to work across the stack-from platform architecture to product-facing apps. What You'll Do Design, build, and maintain advanced Android applications Collaborate closely with product managers, backend engineers, and designers to launch new features Optimize app performance, responsiveness, and quality Shape and consume scalable APIs in collaboration with backend teams Write clean, maintainable, and testable Kotlin code Participate in code reviews, architecture discussions, and sprint planning Identify and fix bugs, crashes, and performance bottlenecks Contribute to the team's technical standards What We're Looking For 5 years+ of professional Android development experience Deep proficiency in Kotlin (React Native familiarity is a plus) Strong grasp of Android SDK, Jetpack libraries, and MVVM or MVI architecture patterns A solid track record of writing unit and integration tests Familiarity with CI/CD systems and mobile performance monitoring tools A product-focused mindset and a desire to build seamless user experiences A self-starter who thrives in a fast-moving, startup-like environment Why Join Us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What else you need to know This role is based in our Los Angeles office location. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter. Ready to join us as we serve those who serve others? #LI-Onsite

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As an Account Executive at Otter, you'll be responsible for cold calling, pitching, and selling our suite of software products to potential restaurant customers, using strategic outreach and learned sales tactics to grow and expand Otter's customer base. You own the full sales cycle from the first point of contact to the closed-won deal. Before you take on your responsibilities as a full time AE you will participate in our 30-day training program in which we will teach you all the technical skills needed to succeed in sales! Responsibilities: Be the expert on Otter's suite of products, leveraging your customer obsession and product knowledge to pitch and close restaurant customers. In this full-cycle sales role, you will own your success from cold calls to administrative tasks to closing deals. Meet and exceed KPI expectations: Minimum of 80 cold calls made to restaurant owners across territories in North America. Follow up with prospects throughout the sales cycle to ensure needs are being met. Provide regular updates, respond to inquiries, and address any client concerns promptly. What we're looking for 2-4 years of full-cycle sales experience, with a consistent track record of success. Strong work ethic and commitment to do what it takes to be successful in sales. Exceptional consultative selling in a full sales cycle role with closing skills. A sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them. Outstanding communication and interpersonal skills, both in person and on the phone. Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What else you need to know This is an uncapped commission position. This role is eligible for performance-based increases in compensation, equity, title, and scope. Supplemental benefits package, effective the first of the month following your start date. At Otter, we promote inclusivity. We're committed to hiring from all backgrounds and championing all individuals with the opportunity to excel. Ready to join us as we serve those who serve others? #LI-Onsite

Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are considering applicants with door experience or entry level with no experience! As an Service Technician, you will play a crucial role in installing, repairing, and maintaining various types of doors and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. Key Responsibilities: Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment. Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems. Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards. Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems. Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards. Great Reasons to Work at Vortex: Industry-Best Training. Commercial/Retail door opening, hardware, and storefront glazing training. Manual operated doors and dock equipment training for Industrial openings. Hollow metal door, frame, and hardware training. Strong Safety Culture. Positive Work Environment. Recognitions and Rewards. Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO. Company provided uniforms and an annual boot allowance. Work Schedule: Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday with potential overtime and on-call hours. Requirements High school diploma or equivalent. 2+ years' experience in the commercial door service industry is a plus. Knowledge of various door types, brands, and hardware is a plus. Ability to use hand and power tools effectively. Excellent problem-solving and troubleshooting skills. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Good communication and customer service skills. Attention to detail and a commitment to quality workmanship. Knowledge of safety regulations and adherence to safety protocols. Valid driver's license with a clean driving record Physical ability to lift up to 50 pounds. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Additional ongoing training provided. Salary Description $22.75 - $32.00

Job DescriptionDescription: Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. Job Responsibilities Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance. Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member. Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system. Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers. Great Reasons to Work at Vortex Hourly salary based on experience Career Advancement opportunities Positive Work Environment Recognitions and Rewards Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO Work Environment Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday. Position requires you to be available to work in the office at the service center, not remotely Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances and sit for prolonged periods of time. Noise level is moderate in an office environment. Must be able to lift up to 15lbs. Requirements: High school diploma or equivalent; AA/BA preferred. One (1) - three (3) years of customer service experience, or administrative background preferred. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Attention to detail and accuracy in data entry. Ability to work in a fast-paced environment and able to prioritize tasks. Patience, empathy, and a customer-centric mindset. Ability to work effectively in a team and handle high-stress situations with professionalism. Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as a Outside Sales Field Representative. The Outside Sales Field Representative will play a crucial role in promoting our door products by engaging with businesses directly at their locations. This individual will be responsible for building relationships with potential customers, labeling existing doors with company information, and identifying future sales opportunities. The ideal candidate is personable, self-motivated, and enjoys working outdoors with people. Key Responsibilities: Visit industrial and commercial properties to interact with potential customers and introduce them to our products and services. Place branded door labels on customer doors for future sales reference. Educate customers on the benefits of high-quality doors, including energy efficiency, security, and design options. Collect customer information for future follow-up and sales initiatives. Conduct field research to identify new opportunities for door sales in targeted neighborhoods or areas. Represent the company in a professional manner, adhering to all company policies and procedures. Collaborate with the service center office staff and sales teams teams to provide insights on customer interactions and potential leads. Maintain accurate records of customer interactions, locations visited, and doors labeled. Compensation Hourly salary based on experience: $20.00 - $24.00. Requirements Work Schedule Part-time shifts between 20-25 hours per week are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday. High school diploma or equivalent; additional education in marketing, sales, or a related field is a plus. Previous experience in field marketing, sales, or customer service preferred. Excellent communication and interpersonal skills. Comfortable working independently in an outdoor environment. Ability to build rapport with customers and confidently promote our products. Valid driver's license and reliable transportation for field visits. Ability to manage time effectively and meet performance targets. Basic knowledge of door products or construction materials is a plus but not required. Benefits: Mileage reimbursement for field visits. Opportunity for professional growth and development within the company. Friendly and supportive team environment. Salary Description $20.00 - $24.00

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You'll Do As an Enterprise Account Executive, you will be responsible for landing and expanding strategic partnerships with high-value restaurant groups and enterprise chains. You'll manage the full sales cycle and serve as a trusted advisor, helping restaurant leaders future-proof their delivery business. Own the Enterprise Sales Cycle: Lead deals from prospecting through close, navigating multiple stakeholders and complex buying processes across national and global restaurant brands. Position Strategic Value: Understand client priorities and pain points to tailor Otter's solutions in a way that aligns with business objectives and drives long-term value. Leverage Cross-Functional Expertise: Partner with our Product, RevOps, and Customer Success teams to deliver a seamless, consultative experience. Drive Pipeline Growth: Use a mix of outbound strategy, industry insights, and your own network to build a pipeline of qualified enterprise opportunities. Champion Customer Success: Ensure strong handoffs post-sale and remain engaged with your portfolio to identify expansion opportunities. What we're looking for: 5+ years of enterprise sales experience (ideally in SaaS, tech, or multi-location businesses). Proven ability to navigate complex sales processes with multiple decision-makers. Strong consultative selling and value-based negotiation skills. Excellent communication, executive presence, and stakeholder management. Highly self-motivated, goal-driven, and accountable. Previous experience selling into restaurants, hospitality, or multi-unit businesses is a strong plus. Why join us Massive Market Opportunity: Be at the forefront of a market expected to grow from $80B to $500B in the U.S. alone by 2030. Meaningful Impact: You'll play a key role in transforming how restaurants operate and succeed in digital ordering and delivery. High Ownership: This is a high-impact, high-autonomy role where you own results and directly influence Otter's growth. Team and Culture: Work alongside a sharp, ambitious team that thrives on innovation, collaboration, and execution. In-Person Collaboration: We believe our best work happens together. That's why we work onsite 5 days a week in our Los Angeles office, fostering rapid iteration, teamwork, and idea-sharing. Ready to join us as we serve those who serve others? #LI-Onsite

Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are considering applicants with door experience or entry level with no experience! As an Service Technician, you will play a crucial role in installing, repairing, and maintaining various types of doors and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. Key Responsibilities: Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment. Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems. Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards. Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems. Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards. Great Reasons to Work at Vortex: Industry-Best Training. Commercial/Retail door opening, hardware, and storefront glazing training. Manual operated doors and dock equipment training for Industrial openings. Hollow metal door, frame, and hardware training. Strong Safety Culture. Positive Work Environment. Recognitions and Rewards. Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO. Company provided uniforms and an annual boot allowance. Work Schedule: Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday with potential overtime and on-call hours. Requirements High school diploma or equivalent. 2+ years' experience in the commercial door service industry is a plus. Knowledge of various door types, brands, and hardware is a plus. Ability to use hand and power tools effectively. Excellent problem-solving and troubleshooting skills. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Good communication and customer service skills. Attention to detail and a commitment to quality workmanship. Knowledge of safety regulations and adherence to safety protocols. Valid driver's license with a clean driving record Physical ability to lift up to 50 pounds. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Additional ongoing training provided. Salary Description $22.75 -$25.70

Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 3+ years of door industry experience! As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field. HIRING BONUS! $2,000 WITH DOOR EXPERIENCE REQUIRED! Key Responsibilities: Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment. Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train! Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems. Ensure that all installed doors meet safety and building code regulations and standards. Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems. Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards. Great Reasons to Work at Vortex: Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors. Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career. Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications. Training on Hollow metal door, frame, and hardware. Strong Safety Culture. Positive Work Environment. Recognitions and Rewards. Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program. Company provided uniform, tools, and an annual boot allowance. Use of Company provided vehicle to conduct customer service visits. Requirements High school diploma or equivalent. 3+ years' experience in the commercial door service industry. Knowledge of various door types, brands, and hardware. Ability to use hand and power tools effectively. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Knowledge of safety regulations and adherence to safety protocols.Excellent mechanical and technical skills. Physically able to move items weighing 50 lbs. or higher. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Possess interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition. Excellent problem-solving and troubleshooting skills. Ability to relay information in a fast-paced environment. Ability to be persuasive with customers when necessary. Attention to detail and a commitment to quality workmanship. Reliable and Self Motivated Knowledge of computers. Work Conditions: Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours. Continuous on-going training provided as you continue to grow with Vortex. The job environment is fast paced and results oriented. Be able to drive a company vehicle and possess a valid driver license. Must pass Drug test, Background check and Motor Vehicle check Salary Description $26.00 - $37.00