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Voxai Solutions jobs - 27 jobs

  • After Hours NOC Analyst

    Voxai Solutions 4.1company rating

    Voxai Solutions job in Coppell, TX

    About Voxai: At Voxai Solutions, we deliver some of the nation's largest corporate enterprises and government entities with Managed Services for their Contact Center solutions. Voxai is a Genesys partner providing a full suite of services allowing for Cloud application solutions, web service integrations and database integrations. Join us and participate in our fast-growing company's success, secure a professional home where you can leverage the on-the-job training and opportunities to engage and apply your skills to a wide spectrum of IT specialties. Lay your foundation for a very successful and rewarding career! About You! You, as the right candidate for this Entry Level position; should be innovative and eager to absorb new concepts and technologies. You should be excited to accept additional responsibilities while developing your technical skills. Job Description: Member of a team that provides monitoring and support of multiple customer application and network environments on a 24 x 7 x 365 basis. Participate in automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management of our Customers' Genesys Applications. All assignments are in support and focused on delivering high system availability and business stability. Facilitate and manage scheduled events and when called upon facilitate Customer communication efforts. Interface directly with Customers; to include performing basic health validations of systems, directing upgrades across enterprise solutions, coordinating communications between technical teams, following defined processes for problem classification, triaging and management of the appropriate internal and external parties for the sake of remediation, when required. Requirements Key Technologies and Skill Areas: Knowledge of Database concepts or queries Network concepts Windows Server / Linux Operating Systems General application troubleshooting Requirements: Strong Verbal communication skills with Excellent writing skills Security background check and Drug test required Variable shifts required Interest and aptitude in Software Development Not Required - Bonus Points: SQL Networking / Voice - LDAP, AD, SSL Certificates, TCP/IP, DHCP, VLAN, SIP, UDP, QoS, VoIP, VLAN Associates Degree and/or Technical Certifications Job Types: Full-time, Contract Pay: $20.00 - $21.00 per hour Expected hours: 40 per week Work Location: In person Schedule: Evening shift Night shift Weekends when scheduled Salary Description $20.00 - $21.00 per hour
    $20-21 hourly 10d ago
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  • Vp, Fp&A

    SDL Search Partners 4.6company rating

    Remote or Dallas, TX job

    Private-equity backed healthcare organization has a critical opening for a strategic, hands-on, VP of FP&A to work closely with the CFO and PE partners to execute on an aggressive growth plan. The organization has a plan to double revenue within ~36 months and is looking for a growth-conscious finance leader who has managed teams, built out a best-in-class finance function, and is comfortable and effective supporting senior leadership and presenting to Board of Directors. Prior experience in rapid-growth, PE-backed, organizations is ideal. A strong background in M&A strategy and integrations is also a plus. The VP of Finance will design the future of the finance function for this organization as it moves into its next chapter. The ideal candidate is a hands-on leader, with extensive experience integrating systems, leading a dynamic team, and working cross functionally in a multi-entity environment. Role requires US-based travel which will be more extensive in the first ~6 months, and will dial back once the VP of Finance has a full understanding of the operations. Will work fully remote when located in Dallas area. Less than 1.5 hour direct flight from Dallas to the office location. Ideal candidate has between 12 - 15 years of strategic FP&A experience and a desire to grow to CFO within a few years. Requirements: BS, Finance, Economics, Accounting or related 12 - 15 years of progressive strategic finance experience Experience building out a best-in-class FP&A function M&A experience, including strategy & integration prior experience in a PE-backed environment Strong systems skills able to integrate multiple systems and lead a team through those implementations Executive presence; able to influence and support senior leadership, Board of Directors & PE-partners Ability to travel (US-based travel) Promotability - desire to grow to CFO seat Highly driven and entrepreneurial individual Interested candidates please apply directly or reach out: **********************
    $123k-182k yearly est. Easy Apply 60d+ ago
  • Associate PM (4722)

    Zeomega 4.3company rating

    Plano, TX job

    The Associate Project Manager will be part of client services group, will be responsible for planning and controlling the Jiva implementation and support projects. He/she will be accountable to manage and deliver client releases as per the agreed schedule without compromising the quality. PRINCIPLE JOB RESPONSIBILITIES: * Define Business objectives/goals for the client delivery. * Work closely with Business analyst to define the scope for the client delivery and communicate to the project team members * Work closely with other PMs to resolve conflicts within and between projects * Monitor and control the project progress to ensure they are on track. * Work closely with cross functional teams such as BA, Development, QA and Deployment to deliver a quality product to the client * Maintain project matrix and communicate the project progress report to internal stakeholders and clients on a defined frequency (weekly/Monthly) * Proactively identify project risk and define the mitigation plan by working with stakeholders. Document and maintain risk log * Other department specific duties as assigned. * Open to work in late shift as needed on rotation basis Education BTech / BE/M Tech / MCA/ BSc/ MSc with MBA (preferred) Skills BC - Dependability and Reliability BC - Initiative BC - Time Management DC - US Healthcare domain Knowledge FC - Budget Management FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge TC - Internet, Intranet, Extranet and client/server architectures TC - Technical Understanding - Application programming, system design and database Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Client Focus FC - Communication Skills FC - Consulting FC - Managing Project Issues,critical path FC - Quality FC - Risk Assessment and Mitigation TC - Documentation & Dashboard creation TC - Managing timelines and Variance Analysis
    $63k-90k yearly est. 21d ago
  • Associate Technical Writer (4382)

    Zeomega 4.3company rating

    Plano, TX job

    Associate Technical Writer will be responsible for individually creating and maintaining the end user product documentation, including but not limited to user guides, online help, release guides, tutorials, and other ad hoc documentation deliverables such as developing videos using Captivate PRINCIPLE JOB RESPONSIBILITIES: * Organize and complete writing assignment according to set standards. Ensure brevity, clarity, conciseness, and adherence to the style guide and terminology guidelines. * Create self-learning tutorial videos using Captivate. * Create and maintain product documentation for concurrent and past releases. * Develop a strong knowledge of the product to be regarded as an SME. * Collaborate effectively with cross-functional teams to gather information. * Ensure delivery of quality documentation by following review and delivery processes and procedures. * Ensure proper storage and archiving of documentation by following version control policies and procedures. * Ensure strict adherence to the delivery schedules. * Experience creating CBTs, and technical documentation for administrator and end user audience. * Intermediate to expert level experience with documentation tools: Adobe TCS (FrameMaker, Robohelp, and Captivate) * Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing. * Ability to work under tight timelines. * Experience using version control tools such as Git. * Excellent verbal and written communication skills. * Independent, self-driven, and collaborative. * Ability to work on multiple projects simultaneously, in a fast-paced environment. * Ability to work well in a team, and with minimum supervision. * Knowledge of single-sourcing can be an advantage. * 0.5-3 years of experience in technical writing/ documentation Education Bachelor's degree/Master's degree from reputed University Skills FC - Written Communication FC - Oral Communication BC - Dependability and Reliability FC - Client Focus BC - Time Management BC - Initiative Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge FC - Analytical Skills FC - Communication Skills FC - Quality PC - Jiva Product Knowledge TC - Authoring Tools - FrameMaker TC - Editing and Proofreading TC - Publishing Tools - DITA TC - Technical Writing Concepts TC - Web Help Tool - Robohelp
    $43k-57k yearly est. 21d ago
  • Associate Product Analyst (4686)

    Zeomega 4.3company rating

    Plano, TX job

    Associate Product Analyst is responsible to be expert in assigned Jiva Modules/components. This role will assist Product Analysts & Managers in conceptualizing solution framework for product requirements. Create & delivery product artifacts (BRD & PRD/FRS) and work closely with engineering teams to deliver winning products. PRINCIPLE JOB RESPONSIBILITIES: * Product Life Cycle Management: Active participation & contribution in the entire product life cycle from strategic planning to tactical execution, ensuring smooth transitions and optimal functionality. * Module Ownership: Assume responsibility for the performance and functionality of assigned modules or groups of modules, continuously maintaining, and enhancing them. * Product Expertise: Develop deep expertise in assigned product components and maintain a thorough understanding of our competition. Assist with User Acceptance Testing (UAT) by acting as an end user. * Concurrence: Manage both the core product track and client-specific solutions track simultaneously as needed, ensuring alignment and efficiency. * Artifact Development: Create detailed product artifacts, including functional Epics and User Stories, encompassing both high-level and low-level designs. * Cross-Functional Walkthroughs: Conduct artifact walkthrough sessions with all cross-functional teams, providing clarity and addressing any questions or concerns. * Collaboration with Development Teams: Work closely with Product Development teams to clarify requirements, resolve issues, and provide effective solutions. * Solution Evaluation: Collaborate with Subject Matter Experts (SMEs) to review and validate solutions for change requests and product recommendations. Requirement Translation: Accurately translate business requirements into functional specifications, ensuring alignment with business objectives Education BTech / BE/M Tech / MCA/ BSc/ MSc with MBA (preferred). Skills BC - Time Management FC - Oral Communication FC - Written Communication TC - MS Visio TC - Database concepts DC - Healthcare data standards TC - Web services/SOA concepts TC - Working knowledge of Product Mgmt tool - Agile lifecycle mgmt tools ( ALM) BC - Dependability and Reliability BC - Initiative Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge FC - Analytical Skills FC - Effective Communication FC - Quality PC - Jiva Product Knowledge TC - Knowledge of Agile/Scrum methodology TC - Product Management Life Cycle knowledge TC - User Story/Acceptance Criteria/Done Criteria documentation TC - Wireframes/Prototyping/Use case modeling
    $65k-89k yearly est. 19d ago
  • Sr.QA Engineer (4401)

    Zeomega 4.3company rating

    Plano, TX job

    Senior QA Engineer must be excited about quality, able to function independently, and willing to work in other areas of Quality Assurance as necessary. Experience working with Agile development methodology is a plus. Previous solid testing experience and understanding of Best Practices and principles of testing are required for this position PRINCIPLE JOB RESPONSIBILITIES: * Provide technical leadership in the establishment and maintenance of process control using appropriate statistical tools and techniques. * Lead and support in the qualification of new suppliers, products, consumables as well as processes. * Oversee the following:- Compatibility Testing, Stress Testing, Configuration Testing. Smoke Testing, Regression Testing, Back end Testing, Automation - QTP - Regression testing. Check on the VB Script, Open STA(performance tool) - Scripting. * Work closely with operation teams to resolve product reliability, test and measurement issues. * Must be able to work on multiple tasks at a time and manage time and priorities effectively. * Must possess the ability to work in a fast-paced, dynamic environment where maintenance and emergency software updates coincide with major project releases * Provide breakdown of QA tasks and time estimates for project/Test planning. * Work closely with project members to resolve product reliability, test and quality issues. * Plan and coordinate the quality activities in all projects activities. * Reviewing the status reports of team members and addressing the issues as appropriate. * Conducts effective performance evaluations and mentors those with less experience through formal channels. * Helps team execute career development plans. Seeks and participates in development opportunities above and beyond training required by us. * Trains other innovators and clients through both formal and informal training programs. Experience in handling multiple projects is preferred. * Oversee the inspection on final assembled mechanical associated products. * Coordinating and conducting internal quality auditing on a periodical basis. * Leading and participating in quality improvement programs and cross functional projects. * Improvise and verify the certificates and test reports to ensure incoming feedback conforming to specifications. * Maintain inspection records, quality related and update documents, codes, standards, specification as required by the quality system Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills TC - Test plan TC - Test Strategy TC - Testing-Performance TC - Testing-Unit TC - Agile Testing TC - Test Estimation TC - Test Management TC - Test Automation Strategy TC - ETL Concepts TC - Jenkins TC - Performance testing tool ( Jmeter) TC - Performance Test planning TC - Monitoring Tools PC - Jiva Product Knowledge DC - US Healthcare domain Knowledge BC - Dependability and Reliability FC - Client Focus BC - Initiative BC - Time Management FC - Oral Communication FC - Written Communication Competencies TC - Testing Methodologies TC - Test Process TC - Testing-Integration TC - Waterfall or Iterative Modle Testing TC - Test Design Techniques TC - Black Box Testing FC - Quality BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Communication Skills
    $72k-92k yearly est. 19d ago
  • Senior Product Manager (4575)

    Zeomega 4.3company rating

    Plano, TX job

    The Senior Product Manager is responsible for the product planning and execution throughout the product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales & marketing teams. The Product Manager ensures that the product supports the company's overall strategy and goals. PRINCIPLE JOB RESPONSIBILITIES: * Define the product strategy and roadmap for the Product, Modules and Sub modules. * Establish strategic direction with overall business unit strategy. * Collaborate with senior management to define, establish and achieve overall objectives for the product line. * Implement growth strategy through product enhancements, extensions, and product partnerships * Manage product life cycle from strategic planning to tactical activities. * Accountable to own & maintain the functionalities for assigned modules/group of modules. * Be an expert on assigned product components & also with respect to the competition. * Drive & manage Jiva core product track and client specific solutions track side by side. * Responsible to accept or reject any CR/ER along-with logical reasons behind his/her decision. * Mentor & manage teams of Product analysts to deliver product artefacts (BCDs, BRDs and PRD/FRS). * Gain expertise across all modules of all ZeOmega products * Accountable to Review / approve / reject product artefacts. * Provide artefacts walkthrough sessions to all cross functional teams and answer their queries; * Drive product strategy by market research, competitor's research, policy & tech feasibility impacts. * Work with PD teams to share product vision, clarify queries, resolve issues & provide solutions. * Work as point of contact for Implementation teams to provide effective solutions for active projects. * Work with SME's to review solutions for policy & customer practices impact on ER/CR & NPI's. * Work with SME's all cross-functional teams to bring ideas for ER/NPI's and prepare business case. * Work with sales teams to help them on RFP's, accompany them for client presentations. * Work with marketing teams on market positioning, market sizing and & product promotions. * Work with external third parties to assess partnerships and licensing opportunities. * Run beta and pilot programs with early-stage products and samples. * Be creative & curious to bring NPI and act as a leader for driving Product Vision. * Lead, coach and motivate direct reports and indirect partners to achieve success as one team * 10-12 years of experience in relevant technology and industry Education BTech / BE/M Tech / MCA/ BSc/ MSc with MBA (preferred). Skills BC - Dependability and Reliability BC - Initiative FC - Oral Communication FC - Presentation Skills TC - Web services/SOA concepts TC - Wireframes/Prototyping/Use case modeling FC - Product Marketing BC - Time Management FC - Written Communication Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge DC - ZeOmega 5 Pillars of PHM understanding FC - Analytical Skills FC - Communication Skills FC - Cost Analysis and deriving ROI FC - Presentation Skills FC - Quality MC - Mentoring and Talent Development TC - Knowledge of Agile/Scrum methodology TC - Product Management Life Cycle knowledge TC - User Story/Acceptance Criteria/Done Criteria documentation
    $102k-141k yearly est. 21d ago
  • Account Executive, New Business-Energies and Commodities | Portuguese Fluency

    Veson Nautical 4.0company rating

    Houston, TX job

    Description This is an individual contributor role based out of Houston reporting into the Global Director, New Business in Energy and Commodities and will support Veson's continued growth and market expansion in the region. As a Commercial Sales Account Executive you will responsible for selling a comprehensive, cloud-based software solution for top energy and commodity trading companies in the world supporting their maritime logistics and decision making process. Responsibilities: Deliver and exceed annual sales targets for new business acquisition Build and execute territory sales strategies, collaborating with other internal Veson groups as required Lead end to end sales process from prospecting through close including lead generation, qualification, client meetings, RFP's, workshops, proposal and contract negotiation Independently build own pipeline through consistent and proactive prospecting activities Validate client workflow and engage appropriate internal resources where necessary Diligently track and manage all opportunities in Salesforce Maintain strong product knowledge of Veson solutions, competitive offerings and technology partners Collaborate with relevant management resources to drive product and messaging strategies to differentiate our solutions About you: 10+ years new business sales experience selling B2B, business critical, SaaS enterprise software solutions and services An experienced industry professional with proven track record of achieving/exceeding set sales goals Strong prospecting and networking ability Skilled in establishing, developing and maintaining key relationships within target accounts, managing multiple stakeholders at all levels including CxO Ability to work independently with attention to detail and strong time management skills Maritime/shipping or commodity trading industry knowledge and existing network of relationships a strong plus Business-level fluency in speaking, reading, and writing Portuguese strongly preferred Willingness for regular business travel across the Americas region (North and South America), up to 20% We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points.#LI-Hybrid About Veson Nautical We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators, and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in London, Paris, Singapore, Shanghai, Hong Kong, Oslo, Manila, Tokyo, Houston as well as other locations and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
    $52k-81k yearly est. Auto-Apply 4d ago
  • Clinical Content Specialist (4964)

    Zeomega 4.3company rating

    Plano, TX job

    The Clinician Analyst (Physician) is responsible for supporting the development and design of clinical information systems and treatment protocols for the deployment of ZeOmega's Jiva platform. Participates as a member of the Clinical Intelligence Team in evaluating the needs and requirements of the ZeOmega client community and serves as an advocate in promoting the use of information technology in the clinical setting. Works in partnership with ZeOmega leadership personnel in research, system configuration and testing, implementation, and translation of clinical requirements into specifications for clinical protocols. PRINCIPLE JOB RESPONSIBILITIES: * Provides analysis of regulatory and guidelines changes in the industry, e.g., HEDIS, Stars, NCQA, URAC, and applicability to product configurations and new development. * Provides broad-based and in-depth input into the design of the clinical information system protocols. * Collaboration leadership within the team and cross-functional teams to design clinical systems to support excellence in patient care plans. * Reviews medical informatics trends, experiences, and approaches to develop clinical/technical and application implementation strategies and protocols. * Works in a cross-functional team with Business Analysts (BA) and Subject Matter Experts (SME) to design and implement systems supporting care management and physician engagement regimens. * Facilitates the design of clinical pathway models with a physician, nursing, and administrative leadership, and will assist in modification and annual review of these models to gain maximum efficacy. * Provides input into the development of clinical rules supporting identification, care management plans, potential gaps in care, and protocol research, as well as the design of the clinical system, features supporting protocol management, and the use of the system to leverage the clinicians' time and maximize communication among stakeholders. * Participates in the development and deployment of solutions that cluster information in disease and episodic categories for benchmarking, clinical severity, and variance analysis. * Designs and evaluates a collection of data for clinical purposes, including tracking and interpretation of outcomes. * Participates in determining content and design of care management and provider reports. * Ability to conduct worldwide medical/clinical literature, regulatory, and program research to develop innovative health promotion and medical/behavioural health management programs. Education Must be an MBBS Skills FC - Oral Communication BC - Time Management BC - Initiative BC - Dependability and Reliability FC - Written Communication FC - Post Implementation Support - Clients FC - Implementation Planning Support - Clients FC - Infrastructure Support - Clients Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge FC - Analytical Skills FC - Communication Skills FC - Quality TC - Clinical Content Development & Review TC - Documentation Development TC - Market Research TC - Procedures Development TC - Product Catalog Development
    $64k-76k yearly est. 21d ago
  • Associate Project Manager (4896)

    Zeomega 4.3company rating

    Plano, TX job

    The Associate Project Manager will be part of client services group, will be responsible for planning and controlling the Jiva implementation and support projects. He/she will be accountable to manage and deliver client releases as per the agreed schedule without compromising the quality. PRINCIPLE JOB RESPONSIBILITIES: * Define Business objectives/goals for the client delivery. * Work closely with Business analyst to define the scope for the client delivery and communicate to the project team members * Work closely with other PMs to resolve conflicts within and between projects * Monitor and control the project progress to ensure they are on track. * Work closely with cross functional teams such as BA, Development, QA and Deployment to deliver a quality product to the client * Maintain project matrix and communicate the project progress report to internal stakeholders and clients on a defined frequency (weekly/Monthly) * Proactively identify project risk and define the mitigation plan by working with stakeholders. Document and maintain risk log * Other department specific duties as assigned. * Open to work in late shift as needed on rotation basis Education BTech / BE/M Tech / MCA/ BSc/ MSc with MBA (preferred) Skills BC - Dependability and Reliability BC - Initiative BC - Time Management DC - US Healthcare domain Knowledge FC - Budget Management FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge TC - Internet, Intranet, Extranet and client/server architectures TC - Technical Understanding - Application programming, system design and database Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Client Focus FC - Communication Skills FC - Consulting FC - Managing Project Issues,critical path FC - Quality FC - Risk Assessment and Mitigation TC - Documentation & Dashboard creation TC - Managing timelines and Variance Analysis
    $116k-191k yearly est. 21d ago
  • Security Analyst (4941)

    Zeomega 4.3company rating

    Plano, TX job

    Application Security Analyst will identify and report the vulnerability issues in DAST (Dynamic Application Security Testing) and manage the SAST (Static Application Security Testing), SCA and Vulnerability Management PRINCIPLE JOB RESPONSIBILITIES: * Web application security Testing and Assessments. * Identify SQL injections, XSS, CSRF, authentication, OWASP top 10 issues security technologies for secure software development such as cryptography, authentication techniques and protocols etc. * Maintain expertise in both commercial and opensource tools such as Burpsuite, AppScan, WebInspect, Appspider, sqlmap, OWASP ZAP, experience in BEEF, MetaSploit and other exploitation framework. * Reproduce the external pentest issues use case and report the identified vulnerability. * Review external pentest reports and work with the application security analysist to reproduce the use cases. * Work on the ad-hoc scanning and reporting analysis for SCA/VM/SAST. * Analyse and report the vulnerabilities from the scan results of DAST, SAST, SCA and vulnerability management tools. * Contribute on the Bill of Material (BOM) monitoring and work. * Collaborate with AppSec Lead on the License approval/requests process. * Work on the activity alerts related to Zero Day and End of Life (EOL) vulnerability. * Contribute to the investigation and action on SIEM (Security Incident & Event Management) alerts. * Assist in the investigation of zero-day vulnerability and provide relevant data for further processing. * Automate security testing tasks. * Assisting with the growth and process improvement ideas for the department. * Participate in on-call support rotation for afterhours support coverage as needed. * Other duties as defined. Requirements: * Bachelor's degree in information technology or computer Science * Expertise in identifying and exploiting business logic and framework related vulnerabilities. * Extensive experience in removing false positives, analysing dynamic scan web inspect, appscan reports. * Knowledge of Secure SDLC (Secure Software Development Life Cycle) and Security standards like OWASP, CWE, NIST, OSSTMM. * 5+ years of relevant experience * Working understanding of Agile Development processes * Good written and verbal communication skills * Good troubleshooting skills * Excellent teaching, problem-solving, communication, and interpersonal skills. Education Bachelor's degree in information technology or computer Science Skills FC - Data Security FC - Security Trends & Techniques FC - Understanding of Security trends & Techniques TC - Application Security FC - Communication Skills BC - Dependability and Reliability BC - Initiative BC - Time Management FC - Data Analysis ( Metrics and Measurement) FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge Competencies BC - Dependability and Reliability FC - Network Security FC - Physical & Environmental Security FC - Problem solving FC - Quality FC - System Security FC - Vulnerability Assessment TC - Internet Security Systems TC - Penetration testing TC - Knowledge of Operating Systems
    $62k-81k yearly est. 60d+ ago
  • Senior RFP Analyst (4924)

    Zeomega 4.3company rating

    Plano, TX job

    The Senior RFP Analyst is primarily responsible for the timely development and completion of all levels of responses to Requests for Proposals (RFP) and Requests for Information (RFI). This encompasses the ability to fully comprehend basic, intermediate, and complex questions posed in the RFP and provide comprehensive responses. The responses must be U.S. English grammatically correct and of a U.S. business executive-level style and tone. Additionally, this includes ensuring that our RFP proposal management software, Responsive (formerly RFPIO), is current and properly maintained with archived RFP responses. This position may also be asked to assist with other internal quality projects, as needed. PRINCIPLE JOB RESPONSIBILITIES: * Develop accurate, differentiated, compelling, and comprehensive responses to RFP, RFI, RFQ, security, and informational questions that are 100% U.S. English grammatically correct and at a U.S. business executive-level style. * Develop business relationships with colleagues to ensure effective coordination of proposal generation. * Work closely with Subject Matter Experts across the company, including product management experts, clinicians, implementation/client services staff, sales executives, account managers, and senior executives to create effective responses. * Prepopulate responses, leveraging Q&A pairs in our Responsive Content Library as a starting point. Ensure that each response is customized to that unique RFP and personalized for the specific client. Intermediate and complex questions will require Subject Matter Expert involvement for technical information that must then be crafted into comprehensive, customized responses. * Fully utilize AI features within Responsive to maximize efficiency, productivity, and quality. * Create and maintain supporting documentation, such as exhibits, diagrams, and graphics. * Coordinate, collect, and compile all RFP deliverables and responses into a professional format. * Manage your sections of the proposal production process, ensuring the final proposal product is of high quality, meets all specifications, and is delivered to the client on time. * Conduct regular content audits and reviews to ensure proposal responses, question and answer pairs, and knowledge assets are accurate, current, and aligned with organizational standards; proactively update and retire outdated content to maintain a high-quality knowledge base. * Track the status of all proposals and projects for which you have been assigned work and provide weekly updates to manager. * Attend all daily RFP Team project and communication meetings. * Perform other job-related duties as assigned. Prerequisites: * 3-5 years of experience as an RFP Writer/Manager or equivalent role with a U.S.-based organization * Demonstrated U.S. college-level verbal, written, and editorial command of U.S. English * Ability to develop deep and broad knowledge of our Jiva Healthcare Enterprise Management Platform, Jiva HIE, and all supporting point solutions * Experience using Responsive (formerly RFPIO), or comparable Proposal Management Software, for content management and research * Strong analytical ability * Strong organization skills * Ability to make clear, reasoned judgments * Ability to perform work accurately and thoroughly * Ability to quickly shift to new work tasks due to changing priorities * Ability to support multiple concurrent projects and work well under deadlines. * Ability to consistently pay attention to the minute details of an RFP response, project, or task * Ability to comprehend instructions and competently act on direction * Ability to work independently with minimal direction and arrive at high-quality work * Ability to take correction and not repeat mistakes * Strong interpersonal skills to work collaboratively with diverse individuals and with all levels across the organization, including technical and clinical Subject Matter Experts as well as senior/executive staff * Familiar with SharePoint, Adobe, and Microsoft tools Education Bachelor's degree/Master's degree from reputed University Skills BC - Initiative BC - Dependability and Reliability BC - Time Management FC - Client Focus FC - Oral Communication FC - Written Communication Competencies BC - Dependability and Reliability FC - Quality BC - Collaboration & Interpersonal Skills BC - Time Management DC - US Healthcare domain Knowledge TC - MS Office - Excel,Word,PPT
    $75k-102k yearly est. 60d+ ago
  • DevOps Engineer (4922)

    Zeomega 4.3company rating

    Plano, TX job

    DevOps team is part of the Product Development group and is responsible for building and deploying software to multiple environments. The team supports product development by developing system tools and applications PRINCIPLE JOB RESPONSIBILITIES: * Responsible for the design and development of tools, scripts, installation procedures and systems including version control and issue tracking. * Work closely with a quality assurance team to ensure final version is up to organizational standards. * Responsible for creation of software builds. * Responsible for the release of software builds. * Work with various members in the team to automate and evolve the build and deployment infrastructure. * Work with other technical team members to resolve all release related issues. * Works flexible hours to avoid impact to production systems. * Administration, maintenance and upgrade of build systems. * Organize and maintain packaging and deployment of various internal modules and third party vendor libraries. * Experience: 3-6 years of relevant experience Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills BC - Dependability and Reliability BC - Initiative BC - Time Management TC - Build creation & Validation ( buildout) Competencies Adaptability/Flexibility Communication Skills BC - Time Management DC - US Healthcare domain Knowledge Customer Service Dependability/Reliability FC - Managing Project Issues,critical path
    $81k-108k yearly est. 21d ago
  • Business Analyst (4972)

    Zeomega 4.3company rating

    Plano, TX job

    Business Analyst translates business requirements into functional requirements and approaches for developers. Functioning as an interface between the organisation and the client, Business Analyst bridges the gaps and ensures delivering the products according to the standards. Collaborate with system architect and development leads to document all software changes necessary to meet the requirements project request. PRINCIPLE JOB RESPONSIBILITIES: * Business analysis and systems analysis. * Define business process flows and work flows * Represent the organization in client meetings, document meeting outcomes, and co-ordinate all internal & external follow-ups to close issues in support of the project requirements * Effectively communicate and apply project standards and manage resources in accordance with the project * Successfully deliver high-quality service on schedule and match the client expectations effectively * Rational problem solving and ownership on decision making. * 1-3 years of experience in relevant technology and industry Education Bachelor's degree/ Master's degree with MBA (preferred) from reputed Univeristy with excellent English communication skills Skills TC - RDBMS Such as MS SQL Server, Oracle/ T-SQL and PL/SQL queries TC - SDLC BC - Dependability and Reliability FC - Written Communication FC - Oral Communication BC - Time Management BC - Initiative PC - Jiva Product Functionality and Best Practices DC - US Healthcare domain Knowledge TC-Reporting tools such as SSRS, Data Mart TC-Integration: Web Services and protocols such as SOAP, JSON, REST, WSDL, WSO2 Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Client Focus FC - Consulting FC - Quality TC - QA Techniques TC - Requirement elicitation, requirement gathering TC - XML 3 TC-Documentation - UML use cases, user stories TC-MS Visio, Visual Modeling Tools and Standards, BPMN 5 TC-Web Applications, Client Server based Applications
    $58k-78k yearly est. 21d ago
  • Senior System Administrator (4925)

    Zeomega 4.3company rating

    Plano, TX job

    The Senior Systems Engineer is responsible for the configuration and operation of the Windows and Linux servers at all the ZeOmega, Inc. locations. This includes servers used for internal production, SaaS production, test and development servers for all systems and demonstration servers used by ZeOmega partners and clients PRINCIPLE JOB RESPONSIBILITIES: * Responsible for all systems in the environment using the following, but not limited to the following: Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities * Produce configurations for all servers under direction of the Cloud Infrastructure management. * Provide administration of Linux OSes at an advanced level * Provide administration of Windows Server OSes at an advance level * Infrastructure troubleshooting at an advanced level * Maintain Kubernetes/Docker/Rancher container environments * Develop scripts to improve automation, reduce daily tasks, increase efficiency * Meet with Information Systems Management regularly as well as members of Senior Management on the state of Information Systems throughout the ZeOmega organization. * Produce drawings and narrative descriptions of the systems in use at ZeOmega. * Direct the troubleshooting and restoration of all server related incidents with appropriate documentation. * Develop thresholds and other guidelines for the monitoring of server performance. * Conduct regular performance reviews of all servers and recommend changes. * Research and report on alternate technologies for service delivery. * Secondary server systems security resource. * Act as a Lead/Mentor/Trainer/Helper for Information Systems team members * Maintain the inventory of all server hardware and support agreements. * Familiar with various SAN architecture in a Data Center environment including EMC, Pure, Nimble * Familiar with various Network components in a Data Center environment including Cisco, F5, Fortinet * Other duties as assigned. 5 to 7 years of enterprise Systems engineering or Systems administration experience including VMware hosts, Windows servers, SAN, and Linux systems in production environments. 3 to 5 years of Data Center experience 3 to 5 years of scripting experience with any of the following: PHP, Python, PowerShell, Shell 2 to 4 years with containers: Kubernetes, Rancher, Docker 2 to 4 years Public Cloud experience: AWS, Azure 7 to 10 years of experience with Active Directory, LDAP or other identity and security management systems. 2 to 4 years of Apache/IIS/Web Server configuration and management Skills: Scripting, Troubleshooting, VMware, Windows OSes, Linux OSes, Kubernetes, Rancher, Docker, Apache/IIS, Various Monitoring solutions, Network, SAN, Off the Shelf software, Active Directory, AWS/Azure Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills FC - Communication Skills BC - Dependability and Reliability BC - Initiative BC - Time Management FC - Client Focus FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge TC - Build creation & Validation ( buildout) DC - US Healthcare domain Knowledge Competencies Adaptability Communication Skills Compliance with company policies Dependability/Reliability Interpersonal Relations Quality of work Self-improvement / Continuous learning Time Management
    $73k-93k yearly est. 60d+ ago
  • Project Manager (4937)

    Zeomega 4.3company rating

    Plano, TX job

    The Project Manager II will be responsible for managing to the contract for projects that are of a PMI level and accountable for managing the overall project delivery. The project manager interfaces directly with clients or subject matter experts as needed and directs the work of the entire ZeOmega project team. In the leveraged model, the PM will work closely with the directors and Scrum Masters of ZeOmega Teams to ensure an on time, quality delivery of product releases and client projects built by product teams. The Project Manager will maintain the schedule, the management of product team staff (from a project-work standpoint), the scheduling of meetings, capturing of meeting minutes, maintaining and ensuring issue, risks and actions are completed. This person is the first level of escalation for the project team and all key internal stakeholders. Resolution or Escalation of project issues is required and expected by the ZeOmega executive team. PRINCIPLE JOB RESPONSIBILITIES: * Take ownership of two or more projects, typically. * Understand contract, client and ZeOmega's responsibility for the implementation deliverables for projects being built with clients. * Drive the estimation process with all key stakeholders and understand the estimates for the project and all deliverables. * Perform Project Financial forecasting * Ensure that the PM deliverables as defined by the Product Planning PMO are created, reviewed and maintained on a regular basis * Secure required resources per the schedule, roles are defined, responsibilities are outlines, and their allocation tracked and billed. * Communicate project statuses to ZeOmega Leadership, as well as other key stakeholders both internally and externally (client) as required. * Report project statuses weekly * Ensure that all meeting minutes, issues, risks and actions are updated per the Product Planning PMO process. * Manage changes to the scope of the project through change control process as defined by the Product Planning PMO process. * Client Facing - Provide a proactive interface with client representatives and groups regarding business needs and determine essential requirements through effective communication for projects being built with clients. * Project Schedule - Develop the project plan for the implementation of ZeOmega's software platform along with coordination of internal and client facing meetings. * Product Team Management - Effectively manage the performance by mentoring, motivating, and monitoring the Product team in accomplishing the completion of Product deliverables. * Budget Management - Ensure the project team, development staff, IS Team, and QA department stay within budget with respect to hours utilized during the implementation of Jiva. * Participate in a collaborative team environment, functioning with iterative methodologies with both internal and external resources. * Ability to work with little guidance in driving projects through the process. * Project Management Office (PMO) collateral duties in the creation of best practices and the streamlining of processes for the implementation cycle. * Other job related duties as assigned. Education Bachelor's degree or equivalent combination of education and experience. Master's degree preferred. Skills BC - Dependability and Reliability BC - Initiative BC - Time Management DC - US Healthcare domain Knowledge FC - Budget Management FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge TC - Internet, Intranet, Extranet and client/server architectures TC - Technical Understanding - Application programming, system design and database Competencies Adaptability/Flexibility Agility - Effectively adjusts to situations that need rapid resolution. Approach - Brings conflicts and disagreements into the open and attempts to resolve them collaboratively. BC - Collaboration & Interpersonal Skills BC - Influencing & negotiation BC - Time Management Communication Skills Compliance with company policies FC - Industry Knowledge FC - Change management FC - Microsoft Office (including Project) FC - Presentation skills FC - Project/Task Management FC - Reports & Metrics
    $74k-106k yearly est. 21d ago
  • System Engineer (4943)

    Zeomega 4.3company rating

    Plano, TX job

    The Junior System Administrator will assist in the configuration and operation of the Windows and Linux servers at all the ZeOmega, Inc. locations. This includes servers used for internal production, SaaS production, test and development servers for all systems and demonstration servers used by ZeOmega partners and clients. PRINCIPLE JOB RESPONSIBILITIES: * Assist with crisis situations, which may involve complex technical hardware or software problems * Responsible for all systems in the environment using the following, but not limited to: Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities * Ability to create script in PowerShell, bash , python or other language * Excellent communication skills * Follow Cloud Systems policies and standards to ensure effective operations. * Ensures users and customers are provided professional, courteous, and timely support and service. * Monitors Service Reliability Alerts to maintain an operational focus on systems environment. * Involvement in disaster recovery processes and procedures to ensure business continuity. * Performs preventative maintenance for all hardware and software. * Maintains corporate data security at all times. * Produce drawings and narrative descriptions of the systems in use at ZeOmega. * Assist in the troubleshooting and restoration of all server related incidents with appropriate documentation, including issues and outages. * Assist in diagnosing and resolving hardware, software, networking, and system issues when they arise * Assist in the Development thresholds and other guidelines for the monitoring of server performance. * Conduct regular performance reviews of all servers and recommend changes. * Other duties as assigned. Experience: 3 - 5 years of IT/IS technologies. Experience troubleshooting and problem solving complex technical issues. Knowledge of both Linux and Microsoft operating systems, understanding the virtualization technology including, VMware, Hyper-V, KVM etc , Familiar with a variety of off-the-shelf software. Knowledge about how a data center works and the components within that make it function properly. Active Directory knowledge and troubleshooting skills. Skills:- Operating Systems - Linux, Windows * Services - Almost all important ISP services - HTTP, DNS, SMTP, POP3, IMAP, FTP, SSH, NFS, Samba (Preferred) Programming Languages -Perl, Shell scripting, batch Education Bachelor's Degree in Computer Science Skills Competencies BC - Dependability and Reliability BC - Collaboration & Interpersonal Skills FC - Audit Compliance FC - Communication Skills FC - Quality TC - Virtualization TC - Troubleshooting TC - Scripting
    $77k-103k yearly est. 21d ago
  • Associate Product Analyst (4403)

    Zeomega 4.3company rating

    Plano, TX job

    Associate Product Analyst analyses and understands the clinical content developed by clinicians for the product and analyses the clinical requirements from the clients. Participate in the definition of strategies to identify target markets, analyse results and manage product life cycle. PRINCIPLE JOB RESPONSIBILITIES: * Knowledge of full Content Development Life Cycle (CDLC) with understanding of platforms such as clinical Assessments, sentinel rules package and SSRS Reports. * Accountable to own and maintain the functionalities for assigned clinical Assessments, sentinel rule packages and SSRS Reports. * Work with clinicians, Product analysts, Implementation analyst, database analysts, development analysts and development leads to document all necessary changes to meet the requirements of the product or project request. * Develop and deliver product artefacts such as: product catalogues, business case documents, business requirements documents, product requirements documents/Functional requirement documents, work flows and process documents. * Be an expert on assigned product components. * Work on Jiva core product track and client specific solutions to meet the requirements. * Work with Product Development teams to clarify queries, resolve issues and provide solutions. * Be creative and curious to bring new product introduction and continuous enhancements. * Provide the critical link between the clinical and technology sides of the organization by effectively identifying and analysing the true needs of business end users. * Effectively communicate and apply project standards in accordance with the project. * Participating in testing of product releases to ensure that the requirements were interpreted correctly. * Responsible for annual reviews of product clinical content. * Changes to be identified and reported to the Development Team and to be incorporated according to the Product Standards. * Transforming high-level business and user requirements into functional, quality requirements specified in an appropriate level of detail. * Representing requirements using alternative views, such as analysis models (diagrams) and scenarios. * Business Analysis experience of 0-4 years in a similar work area or healthcare industry. * Preferred experience in US healthcare market Education Bachelor's degree/ Master's degree with MBA (preferred) from reputed Univeristy with excellent English communication skills Skills BC - Dependability and Reliability BC - Initiative BC - Time Management FC - Implementation Planning Support - Clients FC - Infrastructure Support - Clients FC - Oral Communication FC - Post Implementation Support - Clients FC - Written Communication Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge FC - Analytical Skills FC - Business Analysis FC - Communication Skills FC - Quality PC - Jiva Product Knowledge TC - Documentation Development TC - LDAP / AD Authentication TC - MS Visio TC - Product Catalog Development
    $65k-89k yearly est. 21d ago
  • Senior Engineer - Automation (4928)

    Zeomega 4.3company rating

    Plano, TX job

    Senior Engineer - Automation experienced in Selenium tool with 2+ Years of relevant experience in Selenium test tools. The successful candidate must be excited about quality, able to function independently, and willing to work in other areas of Quality Assurance as necessary. Experience working with Agile development methodology is a plus. Previous solid testing experience and understanding of Best Practices and principles of testing are required for this position PRINCIPLE JOB RESPONSIBILITIES: * Good hands on experience on Selenium Web Driver * Understands the Project Requirements * Prepare test scenarios and Test cases * Prepare Test data/Test Bed * Prepare Automation BB (Bad Boy) Scripts /Selenium Scripts * Conduct testing such as sanity, functional, Regression. * Preparation of Test Reports from execution of Automated scripts /Selenium and Manual test Cases * Provide Daily reports to QA Team Lead /QA Manager on the status of the above tasks. * Perform Root cause analysis of issues reported * Establish close working relationship with development teams. * Log defects * Initiate new QA ideas and concepts to improve the efficiency and effectiveness of the QA Engineers. * Preparing Lesson Learnt documents from the previous project testing experience. * Participate in Reviews Meetings. * Experience in preparation of Test Plans. * 3-5 years of experience in Quality Assurance with 2+ years Selenium experience * Manual testing experience, an understanding of Best Practices and principals of testing * Experience with various testing methodologies * Experience in testing Web-based applications (preferably Internet-based) * Some experience with automated testing tools with preference given to candidates with Selenium and Open Source Tools * Basic SQL query skills, understanding of database schemas. Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills BC - Dependability and Reliability BC - Initiative BC - Time Management DC - US Healthcare domain Knowledge FC - Client Focus FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge TC - Agile Testing TC - ETL Concepts TC - Jenkins TC - Monitoring Tools TC - Performance Test planning TC - Performance testing tool ( Jmeter) TC - Test Automation Strategy TC - Test Estimation TC - Test Management TC - Test plan TC - Test Strategy TC - Testing-Performance TC - Testing-Unit Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Communication Skills FC - Quality TC - Black Box Testing TC - Test Design Techniques TC - Test Process TC - Testing Methodologies TC - Testing-Integration TC - Waterfall or Iterative Modle Testing
    $80k-102k yearly est. 21d ago
  • Senior Software Developer (4931)

    Zeomega 4.3company rating

    Plano, TX job

    The Senior Software Developer encompasses a wide range of responsibilities. This role should be able to handle Object-oriented Design and Analysis and Integrate software with existing systems PRINCIPLE JOB RESPONSIBILITIES: * Learn and understand the product well. * Understand the requirements by going through the specifications to participate efficiently in the development and testing phases of the project. * Development - Develop and conduct review for self, conduct unit test. * Quality - Deliver high quality work as defined by error-free / accurate deliverables that meets requirements, confirmation to internal quality guidelines for software processes and guidelines, solutions that require minimal maintenance etc. * Support - Respond to the issues assigned, do analysis, suggest work around, communicate and close issues as per the agreed timeline in order to ensure support availability * Writing Unit test cases for relevant development. * Flexible and open to learning new technologies as per business requirement. * Expertise in Python, PDB, OOP in Python and Java Script * 3-5 years of experience in relevant technology and industry Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills BC - Time Management TC - Code Review FC - Oral Communication FC - Communication Skills BC - Initiative TC - Python Programming TC - .Net FC - Client Focus TC - Java BC - Dependability and Reliability PC - Jiva Product Knowledge Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Communication Skills FC - Quality MC - Managerial Effectiveness TC - API Development SOAP And Rest TC - Debugging TC - Object Relational mapper ( SQL Alchemy, hibernate etc) (model) TC - Programming languages and Object oriented programming Python,Java,.Net etc ( Model) TC - Test Driven Development TC - Web Framework - Angular JS ( Front end)
    $85k-112k yearly est. 21d ago

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