The role of the General Manager is to oversee and manage the assigned operation, and services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills and leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hospital patients and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies and procedures to optimize service and revenue and foster a trustworthy client relationship. This position will partner with the onsite Aloha Manager in ensuring support services within the hospital are maintained effectively as well.
Schedule: Mon - Fri 7 am to 4 pm - On Call as needed
Responsibilities
Be a business leader through demonstration of professionalism and integrity.
Work directly with the client to set strategic plans to ensure each operation is running smoothly.
Oversee and manage assigned operations.
Effectively direct, train and manage location staff including training and development of location assistantmanagers and supervisors.
Perform financial management: maintain strict revenue control and manage profit & loss statement for location.
Oversee payroll, staffing, Hours/OT and budget proactively.
Understand and support key performance indicators for VPNE.
Handle all team member relations issues in-house, using the People/HR as a resource when appropriate.
Communicate with the People/HR team to understand and uphold processes and procedures.
Build a dependable team (recruit, hire and train) in collaboration with the Talent Acquisition department and onsite manager.
Ensure safety and risk prevention.
Perform timely execution of each task on Client Service Plan.
Mentor team members through ongoing coaching and training and foster a promotion from within culture
Lead a positive and supportive culture to encourage growth opportunities for team members
Enforce VPNE policies across all locations
Qualifications
Bachelor's degree in hospitality, business administration, or related field preferred or work-related experience to match
Years of Experience:
5+ years' progressive responsibility with proven leadership experience.
Prior experience in the parking or healthcare industry strongly preferred
2+ years of account management
2+ years of client retention and relationship building
Experience working directly with clients and maintaining accounts
Strong organizational and training skills
Ability to read, write and verbally communicate in English
Be at least 18 years of age.
Possesses a valid Driver's License in state of residency.
Be able to pass a criminal background check and RMV check when overseeing a valet operation.
Possess organizational skills.
Availability to work a flexible schedule including nights, weekends, and holidays.
Language Skills: Proficient in English both verbally and written.
Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware.
$64k-130k yearly est. Auto-Apply 1d ago
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Patient Observer Shift Lead
VPNE Parking Solutions 4.1
Assistant manager job at VPNE
The Patient Observer functions under the direction of the registered Nurse responsible for the patient's care and following the patient's individualized needs. Nursing care is provided to the patient by the nursing staff. Responsibilities
Oversee the shift of patient observers, ensuring adequate staffing levels and proper distribution of responsibilities.
Coordinate and assign tasks to team members, providing guidance and support as needed.
Monitor patients during the night, maintaininga constant presence to ensure their safety and well-being.
Report to the nursing office for assignment.
Communicate any change of assignment to the nursing office.
Performs patient observation as assigned
Documents patient's behavior using the appropriate form/tool
Obtains appropriate informationat the start of the shift regardingcare from a Registered Nurse
Patient conversation guidelines should be adhered to
Be prepared to respond to emergencies or critical situations, following established protocols and ensuring a calm and efficient response. (i.e., back to the door)andalways keeps patients in sight.
Monitors patient for escalating behavior.
Accompany the patient to the bathroom and testing locations as needed.
Demonstrate proficiencywith the use of bed alarms.
Ensure the patient's clothing and belongings areplaced in the patient's closet away from the patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reportsthe patient's status and needs to the Nurse.
Remains on duty until relieved by oncoming coverage or the Nurse discontinuescoverage.
Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Certifications: CPR and First Aid
Requirements:
Safeguarding
Safeguard the privacy and security of patient information. The employee complies will policies and procedures relating to SSH's privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director, or VP.
Patient and Family Centered Care
Conveys respect for values, preferences, and expressed needs of the patient and family.
Communicates and collaborates effectively with patients and families to promote patient health and well-being.
Age & Culture
Considers the individual needs of each person with whom they interact.
Interacts with sensitivity in delivering care/services to diverse populations as needed.
Report to workin proper uniform per departmental standards and hospital policy.
All Clinical Patient Support colleagues will maintaina professional, courteous attitude toward patients, co-workers, and all departments daily.
Safety Awareness
Foster a "Culture of Safety" through personal ownership and commitment to a safe environment.
Demonstrate proper body mechanics in all functions.
Understand individual roles/responsibilities in the event ofa hospital code. (e.g., Code Green, Code Red)
Perform proper handwashing per CDC guidelines.
Utilizes Chain of Command to communicate any identified patient or staff safety risks.
Reports patient status to oncoming staff in a respectful, professional manner.
You can access payroll and manage personal clocking and calendars in Time PC Application.
$38k-48k yearly est. Auto-Apply 39d ago
General Manager
The Connor Group 4.8
Cary, NC jobs
This is an in office role that is located in the Raleigh Area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity Ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 1d ago
General Manager
The Connor Group 4.8
Durham, NC jobs
This is an in office role that is located in the Durham area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Durham, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity Ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 3d ago
Industrial Property GM: On-Site Operations Leader
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
A leading global real estate firm is seeking a General Manager to oversee the management of industrial properties in Atlanta, GA. Responsibilities include managing operations, finances, and tenant relations to maximize property value. The ideal candidate should have over 7 years of experience in real estate management, strong financial skills, and excellent communication abilities. This role supports personal well-being with comprehensive benefits including a 401(k) plan and medical coverage.
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$50k-112k yearly est. 2d ago
On-Site GM, Industrial Property Mgmt - Atlanta
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
A leading real estate firm in Atlanta is seeking a General Manager, Industrial Property Management to oversee all aspects of property management for industrial properties. The ideal candidate will have extensive experience in industrial real estate, strong financial acumen, and proven leadership capabilities. This full-time position offers a comprehensive benefits package, including health care and paid time off.
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$38k-70k yearly est. 1d ago
General Manager, Industrial Property Management
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
General Manager, Industrial Property Management page is loaded## General Manager, Industrial Property Managementremote type: On-sitelocations: Atlanta, GAtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ447646**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**As the General Manager of an industrial property or portfolio, your role is to coordinate all aspects of property management. This includes developing effective relationships with JLL clients and tenants, supervising staff, managing property maintenance, overseeing capital improvements, and handling financial reporting and record-keeping. By effectively managing operations, financials, and relationships, you contribute to maximizing property value, delivering exceptional service, and driving success for clients, tenants, and the company.The Industrial GM role is based on-site. \*Local market requirements may vary**What your day-to-day will look like:*** Ensuring high tenant satisfaction, maintain property appearance, manage operating expenses and capital expenditures, and monitor overall financial health of the properties* Development and implementation of operating and capital budgets, and financial reporting, and annual CAM recs* Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.* Coordinating tenant move-ins, including preparing commencement letters and managing lease administration.* Ensure property, or properties are operating in accordance with JLL best practices**Required Qualifications:*** Minimum of seven (7) to ten (10 years of industrial real estate or property management experience* Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people* Advanced oral and written communication skills* Strong financial and accounting acumen, and experience with budgeting and financial reporting* Efficient problem-solving skills**Preferred Qualifications:*** Bachelors Degree* Real Estate License is required within the first six months of assuming the position* Client focused approach* Proficient in Microsoft office and other required software**Location:**On-site -Atlanta, GAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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$38k-70k yearly est. 1d ago
Assistant Association Manager
Homeowners Advantage LLC 3.9
Atlanta, GA jobs
Job Description
Direct Reports: Concierge employees
Indirect Reports: Maintenance team and 3rd party service vendors.
Duties and Responsibilities
Operation/Service coordination, including but not limited to:
Dispatch maintenance service requests, and work with maintenance to prioritize daily list.
Solicit bids for work in the building by contract and 3rd party service providers. Manage quality of their work and projects.
Liaison to Residents and/or Board in coordinating all aspects of common area management, project construction, move in/out, and general operations. Understand and operate all management systems proficiently.
Manage process improvement. Responsible for inputs to financial processes - A/R, A/P, Security Deposits, etc...
Expense management to include scanning and coding all invoices in Vantaca.
Assist in HOA dues, rent, or fee collections each month.
Prepare violation letters for manager review, assess and collect fines, late fees, damage assessments, security deposits/returns, utility deposits/returns concessions and miscellaneous income.
Understand, help create, and help adhere to annual operating budgets.
Assist in the creation of the monthly financial packets.
Deliver excellent resident service through the following:
Author and deliver building announcements.
Maintain an accurate website.
Proactively communicate with the Board and Manager on property issues.
Coordinate annual fire/life safety drills.
Prepare resident newsletter on regular schedule as determined by
Process all resident move in/out including Welcome Packets new owner orientations.
Serve as a resource for marketing and leasing (where applicable) by:
Understanding property metrics (market rates, % leased, insurance, basic info)
Be able to explain building amenities to prospective tenants.
Collection of marketing data
Manage leasing lists and process (collect leases, add/remove permits)
Contribute to leadership and people development by:
Managing vendors in the building.
Execution of personal training plans.
Develop and deliver team objectives and assist with performance appraisals of direct reports.
Oversight of concierge team and shift schedules.
$88k-99k yearly est. 6d ago
Assistant Manager
Community Management Corporation 4.3
Chapel Hill, NC jobs
AssistantManager Location: Chapel Hill, NC, 27517 Job Description:
We are seeking a highly motivated and organized individual to join our team as an AssistantManager. The ideal candidate will assist the Manager in overseeing daily operations, managing staff, and ensuring excellent customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask effectively.
Responsibilities:
Assist the Manager in day-to-day operations
Ensure customer satisfaction and resolve any issues in a timely manner
Manage inventory and order supplies as needed
Maintain a clean and organized work environment
Adhere to company policies and procedures
Qualifications:
Previous experience in a retail or customer service environment
Strong communication and interpersonal skills
Ability to work well under pressure and in a fast-paced environment
Excellent problem-solving abilities
Proficient in Microsoft Office and other relevant software
High school diploma or equivalent; Bachelor's degree preferred
$33k-41k yearly est. 60d+ ago
Assistant CAM (Operations Manager)
Leland 4.1
Kissimmee, FL jobs
Full-time Description
Join a dynamic team at one of Central Florida's premier resort-style communities! Our team is dedicated to maintaining excellence, enhancing guest experiences, and ensuring smooth operations in a vibrant short-term rental environment. If you are a proactive, detail-oriented leader with strong critical thinking skills and a passion for community management and exceptional service, we invite you to be part of a great team and help shape the future of our resort. The position is full-time with competitive pay and excellent benefits.
Primary Responsibilities:
Operational Oversight:
o Oversee key operational services such as Landscaping, Security, Valet Trash Services, Waste Management, and Tiki Bar operations.
o Conduct regular inspections and ensure the effective delivery of services by vendors, identifying issues, trends, and corrective actions using sound judgment and critical thinking.
o Supervise daily activities of the Concierge Team (5+ staff), Maintenance Team, and Clubhouse Manager.
Community Operations Management:
o Focus on short-term rental property dynamics and manage operational responsibilities to ensure smooth day-to-day functions.
o Analyze maintenance, safety, and compliance issues, evaluate solutions, and work with contractors for repairs and improvements.
o Manage security, amenity access, and parking procedures for short-term rental guests, applying critical thinking to resolve conflicts and operational challenges.
Committee Management:
o Attend committee meetings, including Design Review Committee (DRC), and assist with scheduling, reviewing applications, and ensuring alignment with HOA guidelines through thoughtful analysis and interpretation of governing documents.
Staff Supervision and Development:
o Lead, train, schedule, and evaluate staff to maintain operational efficiency and accountability.
o Enforce SOPs, identify process improvements, and maintain high standards of customer service through independent judgment and critical thinking.
Compliance and Risk Management:
o Ensure adherence to HOA governing documents, Florida statutes, and rental regulations by interpreting requirements and applying them appropriately.
o Manage risk mitigation and violations protocols, assessing situations and determining appropriate courses of action.
o Be available 24/7 for after-hours emergencies to evaluate situations quickly and address operational issues promptly.
Financial Management:
o Assist with budget management related to operational services.
o Monitor vendor performance, expenses, and operational trends to ensure cost-effectiveness, efficiency, and quality of service.
Resident and Guest Relations:
o Act as the primary liaison between residents, guests, property managers, and vendors.
o Resolve concerns by assessing facts, considering impacts, and implementing fair and effective solutions.
o Provide regular updates to the General Manager on operational issues, risks, and performance.
Requirements
Skills and Qualifications:
• Exceptional leadership, organizational, project management, and critical thinking skills, with the ability to analyze situations and make sound decisions independently.
• Strong communication and interpersonal skills for effective collaboration with residents, guests, board members, staff, and vendors.
• Ability to assess operational issues, identify root causes, and implement practical, compliant solutions.
• Proficiency with Caliber Software, Microsoft Office Suite, work order systems, and design tools for creating newsletters and flyers.
• Availability to work weekends and after hours as needed.
• Ability to obtain a Notary License and Food Safety Certification.
• Availability for emergency response 24/7.
Experience and Education:
• Active Florida CAM License.
• Minimum 1 year as a Licensed Community Association Manager.
• At least 2 years of experience in operations management within a short-term rental or resort environment.
• Proven ability to manage day-to-day operations effectively while exercising independent judgment and critical thinking.
Why Work with Us?
We are more than just a community; it's a destination. As an Operations Manager, you'll play an integral role in managing the day-to-day operations of a vibrant, resort-style community, supervising key staff including the Clubhouse Manager, and making informed decisions that enhance the experience for our residents and guests. Be part of a collaborative, growth-focused team dedicated to excellence. Apply today and become a leader in our exceptional resort environment!
Salary Description $60,000 - $65,000
$60k-65k yearly 14d ago
Assistant Manager
Fortis Property Management 4.3
Tallahassee, FL jobs
Full-time Description
Fortis Property Management Job Description
Job Title: Assistant Community Manager
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Community Manager
Position Overview:
Help people find their new homes! Your main focus as a assistantmanager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every AssistantManager on the Fortis team.
The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**):
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
The AssistantManager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:
Financial
? Assist in the preparation of the annual operating budget
? Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
? Ensure all bank deposits are made in accordance with Company policy and procedures
? Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
? All on-site accounting functions
? Collect and process all payroll for the community
Resident Relations
? Provide superior customer service
? Resolve resident concerns
Staff Relations and Administration
? Management of the community in the absence of the Community Manager
? Adherence to and proper implementation of all Fortis Properties Management policies and procedures
? Thorough knowledge of the computer system
? Knowledge of and adherence to the following:
Fair Housing policies and procedures
Life/Safety issues
ADA, OSHA, EPA policies and procedures
? Other duties as needed or required
Supervision Received:
The AssistantManager will report to the Community Manager and/or Regional Property Manager.
Supervision Exercised:
The AssistantManager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.
Qualifications & Skills:
? Education
Two or four year college degree preferred
High School graduate or equivalent
? Experience
Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
? Special Skills
Ability to successfully interact with people
Organizational skills
Computer literate with the following software:
Yardi
Knock
Rent Cafe
Microsoft Office (Word, Excel)
Strong communication skills both orally and written
Good decision making ability
Professional image
$29k-46k yearly est. 13d ago
Assistant Manager
Fortis Property Management 4.3
Avondale Estates, GA jobs
Full-time Description
Fortis Property Management Job Description
Job Title: AssistantManager
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Community Manager
Pay rate: Up to $23/hr plus bonus potential
Position Overview:
Help people find their new homes! Your main focus as a assistantmanager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every AssistantManager on the Fortis team.
The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**):
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
The AssistantManager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:
Financial
? Assist in the preparation of the annual operating budget
? Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
? Ensure all bank deposits are made in accordance with Company policy and procedures
? Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
? All on-site accounting functions
? Collect and process all payroll for the community
Resident Relations
? Provide superior customer service
? Resolve resident concerns
Staff Relations and Administration
? Management of the community in the absence of the Community Manager
? Adherence to and proper implementation of all Fortis Properties Management policies and procedures
? Thorough knowledge of the computer system
? Knowledge of and adherence to the following:
Fair Housing policies and procedures
Life/Safety issues
ADA, OSHA, EPA policies and procedures
? Other duties as needed or required
Supervision Received:
The AssistantManager will report to the Community Manager and/or Regional Property Manager.
Supervision Exercised:
The AssistantManager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.
Qualifications & Skills:
? Education
Two or four year college degree preferred
High School graduate or equivalent
? Experience
Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
? Special Skills
Ability to successfully interact with people
Organizational skills
Computer literate with the following software:
Yardi
Knock
Rent Cafe
Microsoft Office (Word, Excel)
Strong communication skills both orally and written
Good decision making ability
Professional image
$23 hourly 60d+ ago
Assistant Manager
Fortis Property Management 4.3
Stone Mountain, GA jobs
Fortis Property Management Job Description
Job Title: Assistant Community Manager
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Community Manager
Help people find their new homes! Your main focus as a assistantmanager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every AssistantManager on the Fortis team.
The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**):
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
The AssistantManager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:
Financial
? Assist in the preparation of the annual operating budget
? Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
? Ensure all bank deposits are made in accordance with Company policy and procedures
? Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
? All on-site accounting functions
? Collect and process all payroll for the community
Resident Relations
? Provide superior customer service
? Resolve resident concerns
Staff Relations and Administration
? Management of the community in the absence of the Community Manager
? Adherence to and proper implementation of all Fortis Properties Management policies and procedures
? Thorough knowledge of the computer system
? Knowledge of and adherence to the following:
Fair Housing policies and procedures
Life/Safety issues
ADA, OSHA, EPA policies and procedures
? Other duties as needed or required
Supervision Received:
The AssistantManager will report to the Community Manager and/or Regional Property Manager.
Supervision Exercised:
The AssistantManager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.
Qualifications & Skills:
? Education
Two or four year college degree preferred
High School graduate or equivalent
? Experience
Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
? Special Skills
Ability to successfully interact with people
Organizational skills
Computer literate with the following software:
Yardi
Knock
Rent Cafe
Microsoft Office (Word, Excel)
Strong communication skills both orally and written
Good decision making ability
Professional image
$29k-44k yearly est. 12d ago
Assistant CAM (Operations Manager)
Leland 4.1
Orlando, FL jobs
Job DescriptionDescription:
Join a dynamic team at one of Central Florida's premier resort-style communities! Our team is dedicated to maintaining excellence, enhancing guest experiences, and ensuring smooth operations in a vibrant short-term rental environment. If you are a proactive, detail-oriented leader with strong critical thinking skills and a passion for community management and exceptional service, we invite you to be part of a great team and help shape the future of our resort. The position is full-time with competitive pay and excellent benefits.
Primary Responsibilities:
Operational Oversight:
o Oversee key operational services such as Landscaping, Security, Valet Trash Services, Waste Management, and Tiki Bar operations.
o Conduct regular inspections and ensure the effective delivery of services by vendors, identifying issues, trends, and corrective actions using sound judgment and critical thinking.
o Supervise daily activities of the Concierge Team (5+ staff), Maintenance Team, and Clubhouse Manager.
Community Operations Management:
o Focus on short-term rental property dynamics and manage operational responsibilities to ensure smooth day-to-day functions.
o Analyze maintenance, safety, and compliance issues, evaluate solutions, and work with contractors for repairs and improvements.
o Manage security, amenity access, and parking procedures for short-term rental guests, applying critical thinking to resolve conflicts and operational challenges.
Committee Management:
o Attend committee meetings, including Design Review Committee (DRC), and assist with scheduling, reviewing applications, and ensuring alignment with HOA guidelines through thoughtful analysis and interpretation of governing documents.
Staff Supervision and Development:
o Lead, train, schedule, and evaluate staff to maintain operational efficiency and accountability.
o Enforce SOPs, identify process improvements, and maintain high standards of customer service through independent judgment and critical thinking.
Compliance and Risk Management:
o Ensure adherence to HOA governing documents, Florida statutes, and rental regulations by interpreting requirements and applying them appropriately.
o Manage risk mitigation and violations protocols, assessing situations and determining appropriate courses of action.
o Be available 24/7 for after-hours emergencies to evaluate situations quickly and address operational issues promptly.
Financial Management:
o Assist with budget management related to operational services.
o Monitor vendor performance, expenses, and operational trends to ensure cost-effectiveness, efficiency, and quality of service.
Resident and Guest Relations:
o Act as the primary liaison between residents, guests, property managers, and vendors.
o Resolve concerns by assessing facts, considering impacts, and implementing fair and effective solutions.
o Provide regular updates to the General Manager on operational issues, risks, and performance.
Requirements:
Skills and Qualifications:
• Exceptional leadership, organizational, project management, and critical thinking skills, with the ability to analyze situations and make sound decisions independently.
• Strong communication and interpersonal skills for effective collaboration with residents, guests, board members, staff, and vendors.
• Ability to assess operational issues, identify root causes, and implement practical, compliant solutions.
• Proficiency with Caliber Software, Microsoft Office Suite, work order systems, and design tools for creating newsletters and flyers.
• Availability to work weekends and after hours as needed.
• Ability to obtain a Notary License and Food Safety Certification.
• Availability for emergency response 24/7.
Experience and Education:
• Active Florida CAM License.
• Minimum 1 year as a Licensed Community Association Manager.
• At least 2 years of experience in operations management within a short-term rental or resort environment.
• Proven ability to manage day-to-day operations effectively while exercising independent judgment and critical thinking.
Why Work with Us?
We are more than just a community; it's a destination. As an Operations Manager, you'll play an integral role in managing the day-to-day operations of a vibrant, resort-style community, supervising key staff including the Clubhouse Manager, and making informed decisions that enhance the experience for our residents and guests. Be part of a collaborative, growth-focused team dedicated to excellence. Apply today and become a leader in our exceptional resort environment!
$30k-39k yearly est. 15d ago
Assistant Manager-Miami, FL
Storage Mart 3.3
Miami, FL jobs
Pay: $15.00 (per hour) Join Our Team as an Assistant Store Manager at StorageMart! Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values-Easy, Clean, Service-reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.
Your Role: As an Assistant Store Manager, you will:
Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
Maintain Our Facility: Open, operate, and close the office. Light maintenance and cleaning of the property to ensure it is clean, safe and secure for our customers and their belongings.
Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.
What We're Looking For:
Experience: Retail sales and administrative experience is a plus (training provided for the right candidate!).
People Skills: Strong communication and problem-solving abilities to effectively address customer needs.
Detail-Oriented: Exceptional organizational and time management skills.
Hands-On Attitude: Willingness to work outdoors and maintain the grounds.
Requirements: A valid driver's license, valid insurance, and vehicle (mileage reimbursed for travel between stores) and basic computer skills.
Why Choose StorageMart? As part of our family-owned business, you'll contribute your ideas and grow with us. We offer:
Competitive Wage
Retirement Plan Contributions: Company-supported workplace retirement plan.
Growth Opportunities: A rewarding role where you can learn every aspect of our business.
Recognition Programs: Milestone awards, company events, and use of Bonusly!
About StorageMart: With a presence across the U.K., Canada, and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!
Ready to make a difference? Apply today and become a part of the StorageMart family!
#SME2
$15 hourly 5d ago
Assistant Manager - Olympus at Jack Britt
Olympus Property 4.1
Fayetteville, NC jobs
* National Apartment Association's Top Employer of
2023 - 2024 - 2025
*
The Olympus Property Difference
Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.
We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.
The AssistantManager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work environment.
With an entrepreneurial and goal-oriented mindset, you're a systematic thinker passionate about noticing the small details. You are comfortable in an office environment with first-hand conversations at a moment's notice. You are also ready and willing to assist your Leasing team with showing apartments, providing resident service support, and participating in resident retention efforts and community events.
Your Purpose & General Responsibilities:
Embody the Olympus Property Core Values:
Customer Care
Teamwork
Trust
Family
Fun
Maintaining the office and resident files with integrity in a confidential and secure manner
Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely
Promptly attending to resident comments and/or complaints
Taking on leasing responsibilities including leasing apartments when needed
Inspecting makes ready apartments prior to move in
Requiring that all team members be friendly, open and available to the residents and co-workers while discouraging non-fraternization
Filling in for the Business Manager (Property Manager) during times of absence and as-needed
Managing and monitoring all rental collection. These include but are not limited to the following:
Collect rent in a timely basis and deposit all receipts prior to bank close each day
Assessing moves out condition of apartments and have a final account statement sent with the final disposition
Immediately informing and referring any liability claims, legal complaints or other violations to the Property Manager, Regional Manager, and corporate office
Keeping current on the businesses and retail nearby, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income of the property.
Essential Needs for Olympus at Jack Britt:
Available Full-time, Monday - Friday from 9 AM - 6 PM (hours may vary slightly)
Flexibility for after-hours resident events and/or the first weekend of each month
Onsite experience at an apartment community as an AssistantManager or a cross trained Leasing Consultant
RealPage/Knock/Onesite Software experience strongly preferred
Benefits & Perks:
Medical, Dental, & Vision Coverage
Educational Assistance & Tuition Reimbursement*
Pet Insurance
401(k) with Employer Matching*
Short-term & Long-term Disability
Critical Illness & Accidental Injury Coverage
Life & AD&D Insurance
Paid-Time Off Program
Apartment Rental Allowance
Sabbatical
Career Pathing
Team Building & Annual Events
Opportunities for Growth
Fun “Culture Days”!
What's AWESOME about Olympus?
Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!
Initial pay range (based on location, experience, etc.): $19/per hour
Each eligible team member receives incentives of Monthly Renewal & Quarterly Bonuses!
Olympus Property is an equal opportunity employer.
INDNC
$19 hourly Auto-Apply 9d ago
Assistant Manager
Ram Partners 4.4
Lakeland, FL jobs
About Us
RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people.
Compensation: $25 per hour
Overview
Have experience in property management? Prospect Lake Wire is looking for an Assistant Property Manager with financial experience.
Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer:
Competitive compensation which includes bonuses outlined by the property commission structure.
15 days of paid time off per year (prorated based on your start date)
9 paid holidays and 1 floating holiday per year
Medical, dental and vision insurance
401k with employer match
Company paid life insurance
Company paid short term and long-term disability after 1 year of service
Responsibilities
Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing deposits, and financial reports
Review and submit invoices from vendors and service providers for payment
Review resident files and accounting records, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies
Process resident move-outs by reviewing lease terms and notice requirements
Follow up on service requests with the maintenance team and ensure resident's requests have been completed
Generate interest - brag about your community's unique features and benefits - and highlight what sets it apart from the competition
Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution
Act as the onsite supervisor in the absence of the Property Manager
Qualifications
High School Diploma or equivalent, college degree is a plus
Valid Driver's license is required
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word, Excel)
Industry software experience (YARDI, E Site, etc.)
Able to multitask and meet deadlines in a timely manner
Willing to work flexible schedule including weekends
Legal authorization to work in the United States
RAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email the Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.
$25 hourly Auto-Apply 60d+ ago
Assistant Manager - Aventon lake Conway
Pegasus Residential 4.2
Orlando, FL jobs
Lease Up AssistantManager
Pay range: $24-25/hour
How do you define success?
Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced!
Do you want to prove yourself, show what you can do?
We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future. We strive to promote from within, so if you want to move up quickly, you can!
Your Role as a Client Services Manager:
Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident retention, marketing the community, and handling administrative and financial responsibilities for your community.
As a client services manager, you are required to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management. Maturity and good judgment is a necessity…you serve as the individual responsible for the community in the absence of the Property Manager.
If you're a role model to peers, someone who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.
Qualifications:
Hold or be working to attain the professional designation of Certified Apartment Manager or Accredited Property Manager.
High school degree or equivalent; college education preferred.
At least one year practical experience as either a Leasing Consultant, or Assistant Community Manager.
$24-25 hourly 15d ago
Experienced Assistant Manager
ZRS Management 4.1
West Palm Beach, FL jobs
The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.
The Assistant Property Manager primary focus shall include but not limited to:
Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
File evictions when applicable, and be informed of local laws and policies.
Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
Ensure that all residents' current and futured scheduled billing is correct.
Complete monthly reports in accordance with company guidelines.
Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
Troubleshoot and resolve resident situations before being escalated to the property manager.
Assist with leasing when necessary and take tours.
Take escalated service requests and work with the property team to ensure adherence to customer service standards.
Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
Assist Property Manager with hosting resident functions and maximizing resident renewals
May need to work one weekend a month,
Qualifications
Valid Drivers License
1+ experience in property management or real estate preferred
High school diploma a must, post-secondary preferred in units in business, or property management.
Skills, Knowledge and Abilities:
Demonstrate excellent computer skills, verbal, math, and reasoning skills
Demonstrate strong negotiating and sales abilities
Possess strong leadership; interpersonal and organization skills
Possess effective time management skills and attention to detail
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
Knowledge of Internet, Email, and social media as it pertains to marketing of community
Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
Knowledge of business practices and principles
Ability to handle multiple projects and tasks
Ability to cope with stress in a composed manner
Ability to respect and maintain confidentiality
Ability to work independently as well as collaboratively in a team environment.
Flexible to work evenings, weekends, and holidays as needed.
We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!
We are an Equal Opportunity Employer
Drug Free Work Place
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.