Onboarding Specialist - Talent Team
VPNE Parking Solutions job in Boston, MA
The Onboarding Specialist plays an important and hands-on role within the People team, helping to welcome and support new team members across designated VPNE locations. This position makes a meaningful impact by guiding new hires through the onboarding process and ensuring all necessary paperwork and compliance steps, including occupational health requirements, are completed smoothly. This position is remote on Mondays, and in the office Tuesday through Friday, with an office based in downtown Boston.
Responsibilities
Connects with all candidates that have been offered a position with VPNE, and acts as their guide and advocate through the process until they are cleared to start.
Collects new hire paperwork including VPNE specific and legally required compliance forms from candidates as well as hiring managers through our applicant tracking system (ATS) and email workflows.
Reviews paperwork for errors and advises the new hire and hiring manager on how to make corrections.
Tracks progress across new hire task lists and updates task statuses to support a smooth and timely onboarding process.
Monitors background check progress and interprets results to support onboarding decisions, applying sound judgment and problem-solving skills when handling complex or ambiguous cases.
Communicates internally and externally with urgency in order to keep the process moving as quickly and efficiently as possible.
Applies expert-level proficiency in the HR software suite to oversee the full new hire process from application and background screening to onboarding, HCM system activation, and clearance to begin work.
Provides full onboarding cycle support from Boston office Tuesdays - Fridays.
Qualifications
Years of Experience: At least 1+ years of professional work experience, preferably in a talent/recruiting & onboarding supervisory capacity.
Language Skills: Proficient in English both verbally and written
Education Requirements: Bachelor's or associate degree in related field or applicable experience.
Requirements:
Strong aptitude for learning software. Experience with EMP, Asana, Excel, Microsoft Office, and Dayforce a plus
Strong organizational and communication skills, with the flexibility to multitask and adapt in a high-energy, deadline-driven setting.
Must bring a proactive mindset, a positive and professional attitude, and strong customer service skills, along with a genuine interest in supporting others through the People function.
Thrives both working independently and collaborating with others to achieve shared goals.
Auto-ApplyOperations Manager
VPNE Parking Solutions job in Boston, MA
The Garage General Manager is responsible for managing daily operations. The Manager must always aim to exceed the expectations of the client, visitors and guests. The Manager must ensure that all team members are exceeding expectations.
The Manager will lead by example through the following ways:
Provide tremendous support for VPNE team
Coaching with kindness
Professionalism and Integrity
Sharp appearance
Strong organization and work ethic
Excellent communication
Availability
Team Leadership
Collaboration with client(s)
Responsibilities
Essential Functions may include, but are not limited to:
Garage Operations
Culture of Safety
Service = Impressive team members and Proactive Ambassador operation
Appearance of Team and Cleanliness of Garage
Exceptional Customer Service! We are All Ambassadors!
Garage Staffing Schedule
Manage Garage Staff Scheduling & Timesheets, and position coverage daily and per week
Manage and oversee events including ball games and onsite events
Other projects and assignments as business dictates
Staff Management:
Recruit, train, and supervise and support staff.
Conduct performance evaluations and provide ongoing coaching and feedback.
Foster a positive and collaborative work environment.
Ensures prompt investigation and resolution of complaints and incidents as relates to service delivery and in compliance with VPNE and client's policy
Partner with Human Resources to ensure various policies, procedures, laws, standards and government regulations are being correctly implemented
Garage Revenue Control
Ensure proper revenue handling procedures (Office Safes, Pay Station and Parking management system )
Ensure proper Exception & Pulse Log procedures
Perform routine garage revenue / integrity audits, including with appropriate revenue manager
Adhering to VPNE's Revenue Controls Policy
Parking Equipment and Facilities Problems or Improvements.
Upkeep and observation, troubleshooting and maintenance, and reporting to Management and Client
Propose necessary upgraded and system enhancements
Maintain 5 year capital planning plan
Manage repairs and work orders as necessary with onsite client contacts and or outside vendor to ensure full facility functionality is always at optimal levels
Timely reporting of problems
Budgets/ Reporting
Client monthly reports & Client packages
Daily DCR & Deposit Log
Monthly DCR reconciliations
Monthly Validations Report to Client- detailed logs for voucher distributions and orders
Produce annual budgets and adhering to budget
Ad Hoc reports
Client
Understand "Client's Definition of Success," deliver it and present it in very impressive manner
Building relationships with onsite client customers, Vendors and overall hospital community we serve with the outmost professionalism and care
Team Culture
Lead a positive, encouraging and supportive culture and work environment where people are clearly cared for and developed for growth opportunities within VPNE
Develop leadership skills to promote advancement opportunities for teams and overall success of the operations/ customers and clients alike
Major Challenges:
Problem-solving
Difficult customer
Conflicts among team members
Patience
Qualifications
Flexibility to manage and support events and special functions including Red Sox games
Ability to organize and prioritize work.
5 years of direct staff management experience, service industry preferred
5 years of revenue control experience with a retail bank, cashiers & multiple points of service
Experience with DataPark Parking Software
Experience with parking gate and loop systems
Ability to effectively communicate with client and VPNE management
Be able to drive operational, marketing and financial strategies to ensure maximum service and profitability
Ability to effectively communicate with a wide range of employees, as well as motivate and provide constructive feedback
Computer literate including Word, Excel, and Outlook and ability to quickly learn new software
Capable of handling a range of employee relations issues and follow progressive steps of discipline
Function independently within company guidelines
Must be proactive, customer focused and responsive
Excellent Driver with Active Driver's License
Bachelor's degree in Business Administration or equivalent experience in related field preferred
Certification, Registration, or Licensure required by the Job
Valid Driver's License
Benefits:
Paid weekly
Medical, Dental, Vision
401K with company match
Discount programs
Short-term disability
Accident insurance
Life insurance
Auto-ApplyHospital Housekeeping (Weekends)
VPNE Parking Solutions job in Boston, MA
The ESD Assistant cleans, maintains, and services an assigned area or task within or associated with the hospital facilities performed under the direct leadership of a supervisor. Responsibilities Perform intensive floor care: dusting and damp mopping, stripping and refinishing, and spray buffing.
Perform carpet and furniture care: vacuuming, spot removal, and shampooing.
Collect and dispose of trash, soiled linen, and recyclable materials.
Replace receptacle liners and recycling collection totes.
Cleaning and sanitizing horizontal and vertical surfaces: dusting, damp wiping, spot cleaning of vents, light fixtures, window ledges, and doors.
Clean restrooms: clean fixtures and replenish restroom supplies.
Clean and maintain items in assigned areas, including stairwells, elevators, water fountains, walls, windows, furniture, baseboards, glassware
Change curtains, draperies, blinds, and shades as assigned.
Operate electric and battery-powered equipment for cleaning services and rearrangement of furniture/equipment.
Pick up necessary supplies, pack regulated medical waste and respond to floods and other emergencies.
Wear protective clothing as required.
Remove soiled linens/protective coverings, clean and remake beds, stretchers, exam tables, etc.
Requirements:
Be at least 18 years old
The ability to add and subtract numbers and make comparisons between numbers and letters
The ability to understand and respond to simple written or verbal instructions
Incumbents must respond appropriately to instructions, questions, or requests for information
The ability to be courteous when occasionally contacting patients and visitors
Physical Requirements of the Job:
Work requires lifting and carrying patients/children/objects weighing up to 10 pounds and occasionally lifting and moving patients/children/objects weighing 11 to 20 pounds.
Work requires regular stooping and bending.
The job requires reaching and grasping objects below the shoulder level and frequently reaching and grasping objects at the shoulder level.
Work occasionally requires reaching and grasping objects above shoulder level.
Work requires continually pushing and pulling non-motorized equipment (e.g., stretcher, food cart, mop, etc.) weighing over 50 Ibs
Work requires regular grasping and fine manipulation with the hands.
Blood Borne Pathogen Category
Potential Exposure to Blood Borne Pathogens. The job may require performance or tasks that involve the potential for exposure to blood, body fluids, or tissues.#VPNEHealth
Auto-ApplyDishwasher
VPNE Parking Solutions job in Boston, MA
The Dishwasher is responsible for maintaining a clean and organized kitchen environment by washing dishes, utensils, and equipment. The dishwasher works closely with the kitchen staff to ensure that all kitchen operations run smoothly and efficiently.
Schedule: Mon - Sun 11A - 7:30P rotating
Responsibilities
Ensure the availability of clean dishes by washing dishes, pots, pans, and flatware
Clean machines and appliances used in the kitchen (coffee makers, pots and pans, mixers, etc.)
Unload and store deliveries
Sweeping and mopping floors, especially if items are broken or spilled
Taking out the trash and rinsing garbage cans
Follow proper sanitation procedures per local health department regulations
Report kitchen accidents or violations of food safety codes and procedures
Support other restaurant staff members by assisting with other tasks as needed
Requirements:
Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
Maintain uniform standards when on job premises
Ability to work in a fast-paced environment
Ability to verbally communicate in English
Ability to run and move quickly
Ability to stand for long periods
Ability to lift a minimum of 50 lbs
Be at least 18 years of age
Be able to pass a criminal background check
Be organized and have excellent time-management skills
Auto-ApplyCustomer Service
VPNE Parking Solutions job in Providence, RI
The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality customer service and support to clients before, during, and after they purchase products or services.
Schedule: Thurs - Fri 1pm-8pm Sat & Sun 3:30pm -12am
Responsibilities
Handle customer inquiries and promptly and accurately answer their questions or concerns.
Identifying and escalating complex or high-priority issues to the appropriate teams for resolution.
Create positive experiences with customers to ensure their satisfaction.
Meeting or exceeding performance targets such as response time, customer satisfaction ratings, and sales goals.
Make exceptional guest experiences the priority in every interaction
Per company and site-specific guidelines, contribute to a safe environment for all guests and employees.
Maintain a ready-to-serve posture that is welcoming to guests.
Make eye contact and smile at all guests to acknowledge them.
Prioritize assisting guests with unrushed efficiency.
Be mindful of word choices while speaking with guests, remaining polite and unoffensive.
Follow all cash handling guidelines per company policies.
Requirements:
Ability to read, write and verbally communicate in English
Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions
Ability to receive medical and security clearance for one or more locations
Possess the manual dexterity to operate essential office equipment, including computers and cash registers.
Possess the mental acuity to be able to process cash and manual transactions.
Strong sense of customer service
Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
Be at least 18 years of age.
Be able and willing to smile during every customer interaction.
Maintain uniform standards while around the account.
Ability to create relationships with customers
Organization and strong problem-solving skills
Auto-ApplyOvernight Valet / Porter
Boston, MA job
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$1,000 Signing/Retention Bonus!*
Plus Earn ANOTHER $1,000 for EACH new friend you refer who is hired!**
Overnight Valet / Porter
Pay Rate: $19.00-$23.00 per hour plus cash tip$!
Job Type: Full-Time (32 hours/week)
Location: One Beacon Garage in Boston, MA
Shift: Monday/Wednesday/Friday/Saturday 11:00PM - 7:00AM; Overnight
Must Have: (1) 2 Years Drivers License; (2) Preferred - Ability to Drive Stick-Shift/Manual Cars
Application Question(s):
Do you have a valid driver's license (at least 2 years)?
Can you drive a manual (standard, stick-shift) transmission?
Propark Mobility is currently hiring Valet / Porters for full-time opportunities to start immediately.
What we're looking for:*
Always cheerfully greet guests and sincerely thank them upon exit.
Park and retrieving guest vehicles in a safe and timely manner.
Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
Help the business by inspecting each vehicle before taking possession and following company guidelines.
Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with.
Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs.
Perform all cleaning tasks noted on the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter, and debris are removed from all areas of the facility.
Sweep and pick up around the entrances and exits to the garage and stairwells, as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms, as directed.
Empty all trashcans in the garage, the booth, and the office.
Responsible for safety and security of company equipment.
Report any known, observed, or suspected violations of company policy, safety hazard, or any unusual occurrence(s) to the regional and/or account managers in a timely manner.
Pick-up and delivery of winter supplies, sand, salt, fuel, power equipment, vehicles, etc., as applicable per location.
Maintain an inventory of janitorial supplies and submit requests to re-stock supplies as needed.
Operate necessary equipment for cleaning and maintaining the facility.
Shovel, plow, or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager if and when needed.
And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
What's in it for you?
We promote from within - park your career here!
Free Parking!**
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
Wellness is provided according to city or state mandates
Must haves:
You are at least 18 years old.
You have a valid driver's license and have been driving for at least 2 years.
Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
Good to haves:
Valet parking: 1 year+
Customer service: 1 year+
Porter or Maintenance: 1 year+
*This list is not all-inclusive. The full job description will be provided at your interview.
*
** Free parking while working at your assigned Propark location(s).
"THE FINE PRINT:
*Sign-On/Retention Bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service
• Bonus opportunity ends 12/31/2025.
• Must be employed full time and working full time to receive each installment.
• Applies to all new, full-time employees hired at this location between 10/1/2025-12/31/2025
**The refer-a-friend bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service
• Referral must be submitted before your friend is interviewed
• Referral applies to new, full-time employees only, who are hired between 10/1/2025-12/31/2025.
• You and your friend must both still be employed and working full time to receive each installment."
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
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Auto-ApplyHome Transport-Patient Driver
VPNE Parking Solutions job in Boston, MA
The role of Patient Driver & Transportation Associateis to maintainsafety and provide exceptional service to patients requiring assistancemoving from the hospital to their home or discharged location post-hospital release. The patient driver must have excellent driving skills, a professional demeanor, and the ability to provide exceptional customer service to patients and their families.
Responsibilities
Make patient service, care, and satisfaction the priority in every interaction by providing exceptional guest experiences.
Interact with the patient to ensure that departure from the hospital is smooth and efficient.
Provide a safe, comfortable ride experience from the hospital to their discharge location.
Safely transport patients to and from medical appointments, hospital visits, or other healthcare-related destinations.
Ensure the vehicle is clean, well-maintained, and equipped with necessary medical supplies, such as oxygen tanks or first-aid kits.
Help patients enter and exit the vehicle, assistingwith mobility devices or other medical equipment as needed.
Follow all traffic laws and regulations, always maintaininga safe driving record.
Maintain open communication with patients, families, and healthcare providers to meet all transportation needs.
Report any incidents, accidents, or vehicle maintenance issues to the appropriate supervisor.
Adhere to organizational policies and procedures, including patient confidentiality and safety.
Provide exceptional customer service to patients and their families, demonstratingempathy and understanding for their unique situations.
Look for the safety and well-being of all team members, customers/patients, and co-workers.
Perform any other duties assigned explicitly by a supervisor or manager.
Qualifications:
Years of Experience:Entry Level
Language Skills: Proficient in English, both verbally and written
Education Requirements: High School Diploma/GED
Requirements:
Clean driving record with an active driver's license
Able to push patients in wheelchairs and assistwith entering and exiting the vehicle
Able to sit for prolonged periods
Able to walk short distances
Able to engage and provide exceptional service in all interactions
Able to see, read and understand the small print
Auto-ApplyPatient Observer
VPNE Parking Solutions job in Boston, MA
The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to oneself or interfering with his/her/their care. Patients requiring a Care Companion (formerly called a sitter) could be confused, experiencing symptoms of drug/alcohol withdrawal, at a high risk for falling or at risk for elopement.
Responsibilities
The Patient Observer functions under the direction of VPNE in conjunction with the unit and clinical team overseeing the patient's stay. The Patient Observer/Companion is responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.
Performs patient observation as assigned
Documents patients behavior using the appropriate form/tool
Obtains appropriate information at the start of the shift in regard to care from Registered Nurse
Patient conversation guidelines should be adhered to
Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate. (i.e., back to door) and keeps patients in sight at all times.
Monitors patient for escalating behavior.
Accompanies the patient to the bathroom and testing as needed.
Demonstrates proficiency with the use of bed alarms.
Patient's clothing and belongings will be placed in the patient's closet away from the patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reports patient's status and needs to nurse.
Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage.
The Care Companion/Observer may be assigned to watch patients that are at risk for suicide.
A successful Care Companion/Patient Observer will have the following qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Experience: Previous service industry experience preferred along with the ability to perform:
Safeguarding
Safeguard the privacy and security of patient information. The team member complies will policies and procedures relating to VPNE and the hospital's privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director or VP.
Patient and Family Centered Care
Convey respect for values, preferences, and expressed needs of the patient and family.
Communicate and collaborate effectively with patients, families to promote patient health and well-being.
Culture
Consider the individual needs of each person with whom they interact.
Interact with sensitivity in the delivery of care/services of diverse populations as needed.
Report to work in proper uniform as per departmental standards and/or hospital policy.
All Clinical Patient Support team members will maintain a professional, courteous attitude toward patient, co-workers and all departments daily.
Safety Awareness
Foster a "Culture of Safety" through personal ownership and commitment to a safe environment.
Demonstrate proper body mechanics in all functions.
Understand individual role/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)
Perform proper handwashing per CDC guidelines.
Utilize appropriate communication to relay any identified patient or staff safety risks.
Report patient status to incoming staff in respectful, professional manner.
Auto-ApplyCashier/Customer Service
Quincy, MA job
What's in it for you? * Great Base Pay * Growth Opportunities * Paid training * Free company uniform The following programs are available to help support you as a LAZ employee, free of charge. * Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
* Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
* Smoking Cessation Program
Additional Benefits:
* 401(k) with Employer Match
* Medical, dental, vision - 3 plan options!
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!
We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position:
The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.
How do you know if this is the right job for you?!
You are:
* Dynamic. You're charismatic, full of energy, and happy to help in any way you can.
* Dependable. Responsible is your middle name. You never disappoint because it's not in your nature.
* Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
* Proficient in basic computer skills in the parking revenue control system
* Able to work with or without supervision
* Able to communicate professionally and effectively.
* Open to feedback, differing opinions and other points of view.
* Timely and demonstrates sense of urgency.
* Excellent teambuilding and interpersonal skills.
* A team player and can help motivate your team.
What will I do?
* Be responsive and timely with correspondence and problem resolution and display a caring attitude, develop a rapport with the customer base.
* Assist customers in lanes, and in the parking office; help direct traffic as needed.
* Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude in person and over the phone.
* Assist with cashiering functions as needed.
* Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
* Maintain shuttle bus cleanliness and other required upkeep.
* Assist with making change from the cash bank for employees
* Complete other related duties as assigned.
Education:
* High school diploma or GED preferred but not required.
Experience:
* Strong customer service experience.
* Cash handling experience is preferred but not required.
* Parking industry experience is preferred but not required.
Skills:
* Willingness to be flexible, work multiple facility locations.
* Ability to handle challenging and at times, emotionally charged situations.
* Ability to speak, read, and comprehend the English language.
* Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands:
* Willingness to work in the elements - heat, wind, snow, rain, etc.
* Ability to lift, push and pull at least 10 pounds.
* Ability to stand, walk and run for extended periods of time.
* Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Assistant Account Manager
Boston, MA job
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Park your career here, with Propark Mobility!
Assistant Account Manager
Salary Range: $60,000 - $70,000 annually; Commensurate with Experience
Work Modality: In-Person
Schedule: Full-time, 40 Hours Per Week
Applications will be accepted until job is closed.
Who We Are:
We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal:
create the perfect parking moment for every guest.
Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!
Are you ready to park your career here? We have lots of opportunities ahead!
As Assistant Account Manager, you will:
Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants and maintenance personnel on a daily basis.
Handle customer complaints and day-to-day operational issues.
Act as liaison between customers, staff, and management.
Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination.
Assist in training cashiers, valets, and shuttle drivers to ensure meeting of job expectations.
Provide continuous customer service training for all Propark employees at assigned location.
Assist in shuttle fleet upkeep, preventative maintenance and repairs.
Assist office manager with administrative duties.
Patrol and monitor safety and cleanliness of parking garage and facility.
Act as point of contact for damage claims and ensure each incident is dealt with completely.
Process cash receipts and compile bank deposits for bookkeeper revenue reports. Ensure that all deposits are accurate and properly safeguarded.
Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
Assist in reconciliation of time cards and submission of payroll for Propark staff.
Ensure compliance of company and client policies and procedures.
May be asked to fill in for front line associates during their absences.
May be asked to fill in for Account Manager in his/her absence or on second shift/weekends.
Prepare reports, surveys and conduct special projects as needed.
Ideal Experience:
This position assists with all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing the front-line team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top assett.
Progressive supervisory experience with front-line team oversight
Some experience with scheduling and payroll is a plus
Bachelor's degree with a concentration in business is helpful but not required.
Skills and Abilities we are searching for:
You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
Your friends describe you as trustworthy, loyal and dependable.
You are self-sufficient, resourceful and decisive.
You see a challenge as an opportunity and are looking for a position with a chance for growth.
You have a flexible schedule meaning that the position may require working weekends and holidays.
You have impeccable conversational and written communication skills.
You have an exceptional way with people and you bring extraordinary results.
What's in it for you?
We promote from within - park your career here!
Free Parking!**
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
Wellness is provided according to city or state mandates
Are you ready to park your career here?
Apply today!
We can't wait to meet you!
*
** Free parking while working at your assigned Propark location(s).
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Auto-ApplyPatient-Patient Transport
VPNE Parking Solutions job in Boston, MA
The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another including to and from the hospital, or upon discharge. This will be done in an efficient and service oriented manner that aligns with the established policies and procedures of VPNE and our partner hospital. This role also maintains the transport equipment, ensuring cleanliness and working order for transport items like wheelchairs and stretchers.
Responsibilities
Make service, care, and satisfaction the priority in every interaction by providing exceptional patient experiences.
Practice and ensure safety as a top priority at all times for all patients, hospital teams and peer coworkers.
Maintains the cleanliness and working order of transport equipment
Delivers specimens to the laboratories as necessary
Engage with the patient to ensure that departure from the room is smooth and comfortable.
Communicate consistently and appropriately with patient and valet staff to ensure the patient has a smooth transition to the vehicle.
Report all incidents in accordance with institutional and company policies
Adhere to the policies, procedures and appropriate workflows (based technology used and personal communication), as agreed upon between the institution and the company
Perform any other duties specifically assigned by a supervisor or manager
A successful Patient Transporter will have the following qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED required
Vaccinations:Records or Agree to Receive, types of which as required by institution
Requirements:
Able to provide outstanding and caring service to patients
Able to walk short and long distances, and while pushing a wheelchair
Able to lift, push and pull 300 pounds or more
Able to see, read and understand small print
Ability to use forms of mobile technology as trained
#VPNEhealth
Auto-ApplyOvernight Garage Attendant
VPNE Parking Solutions job in Boston, MA
The role of the Garage Valet Attendant is to make a fantastic impression on every guest by engaging with our guests and customers in a positive and friendly manner and being responsible for parking and retrieving their vehicles in a parking garage or similar facility safely.
Schedule: Monday-Thursday 11pm-7am
Responsibilities
Keep the safety of self and others in mind at all times
Continuously safely operate vehicles to minimize the potential for accidents
Keep track of keys and cars throughout the garage
Provide exceptional guest experience
Maintain organization at operation
Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
Use professional communication and VPNE-approved language choices
Help facilitate transition at the end of the shift
Look sharp and neatly groomed at all times
Cleaning duties as assigned
Adhere to VPNE attendance policy
Requirements:
Friendly and Outgoing
Able to smile during customer interactions
Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
Maintain uniform standards when on job premises
Ability to read, write and verbally communicate in English
Ability to run and move quickly
Ability to organize cars efficiently
Ability to stand for long periods
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
Ability to lift a minimum of 50 lbs
Be at least 18 years of age
Possess a valid Driver's License in the state of residency
Be able to pass a criminal background check and RMV check
Ability to create relationships with customers
Be organized
Clean driving record deemed insurable by VPNE's current insurance provider
#VPNE350
Auto-ApplyAmbassador
VPNE Parking Solutions job in Boston, MA
Schedule: Monday-Friday 8AM-4PM (Full-time) Responsibilities Provide an exceptional experience for every customer Ability to process cash, credit, check, and validation transactions (based upon the location rates and requirements) Ability to use provided radio
Ability to accurately document all transactions per our company policy
Ability to organize and account for all cash received and tendered
Ability to maintain an organized and clean workspace
Qualifications
Years of Experience: Entry Level
Language Skills:Proficient in English both verbally and written
Requirements:
Must be 18 or older to apply
Ability to pass a criminal background check
Ability to effectively communicate, read, and write in English
Ability to sit for extended periods and the ability to walk short distances
Ability to operatea computer and cash register
Ability to count money and make change if necessary
Be able and willing to smile during every customer interaction
Maintain uniform standards
Maintain a professional and polite manner
Adheres to VPNE's attendance policy
Benefits:
Paid weekly
Medical, Dental, Vision
401K with a company match
Discount programs
Short-term disability
Accident insurance
Life insurance
Auto-Apply41 Mall Rd-Patient Companion
VPNE Parking Solutions job in Burlington, MA
The Patient Care Companion functions under the direction of the registered Nurse responsible for the Patient's care and following the Patient's individualized needs. Nursing care is provided to the Patient by the nursing staff. Responsibilities
Communicate any change of assignment to the nursing office.
Performs patient observation as assigned
Documents Patient's behavior using the appropriate form/tool
Obtains appropriate information at the start of the shift regarding care from a Registered Nurse
Patient conversation guidelines should be adhered to
Monitors the Patient's safety and maintains a safe environment as directed by the registered Nurse; for Ex: maintains safety position in the room when appropriate. (i.e., back to the door) and always keeps patients in sight.
Monitor patient for escalating behavior.
Accompany the Patient to the bathroom and tests as needed.
Demonstrate proficiency with the use of bed alarms.
Place the Patient's clothing and belongings in the Patient's closet, away from the Patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reports the Patient's status and needs to the Nurse.
Remains on duty until relieved by oncoming coverage or the Nurse discontinues coverage.
Patientcare Companion may be assigned to watch patients at risk for suicide.
Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Requirements:
Demonstrate proper body mechanics in all functions.
Understand individual roles/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)
Perform proper hand washing per CDC guidelines.
Safeguard the privacy and security of patient information. The employee complies will policies and procedures relating to the hospital's privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director, or VP.
Utilize Chain of Command to communicate any identified patient or staff safety risks.
Reports patient status to oncoming staff in a respectful, professional manner.
Convey respect for values, preferences, and expressed needs of the Patient and family.
Communicate and collaborate effectively with patients and families to promote Patient health and well-being.
Interacts with sensitivity in delivering care/services to diverse populations as needed.
Report to working proper uniform per departmental standards and hospital policy.
Maintain a professional, courteous attitude toward the Patient, co-workers, and all departments daily.
Auto-ApplyWellness-Wellness Screener
VPNE Parking Solutions job in Newton, MA
The role of the Wellness Ambassador is responsible forconducting health screenings for employees, visitors, and patients, including taking temperature readings, administering health questionnaires, and providing information on health and safety protocols.
Responsibilities
Conduct health screenings for employees, visitors, and patients using established protocols, including taking temperature readings, administering health questionnaires, and providing guidance on health and safety protocols.
Review screening results and determine appropriate nextsteps, such as referring individuals to a healthcare provider, isolating them for observation, or denying access to the facility.
Ensure confidentiality of all health-related information obtained during screening activities.
Provide education on health and safety protocols, including proper hand hygiene, social distancing, and the use of personal protective equipment.
Maintain accuraterecords of all screening activities, including tracking the number of individuals screened, their screening results, and any follow-up actions.
Collaborate with other healthcare professionals and facility staff to follow all health and safety protocols.
Communicate effectively, providing clear and accurateinformation about the screening process and results while screening people.
Qualifications:
Educational Requirements:High School or GED
Years of Experience: Entry Level
Language Skills:Proficient in English, both verbally and written
Requirements:
You must be 18 or older to apply.
Maintain uniform standards
Maintain a professional and polite manner.
Adheres to VPNE's attendance policy
Be able and willing to smile during every customer interaction.
Maintain uniform standards while around the account.
Ability to create relationships with customers
Organization and strong problem-solving abilities
Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions
Ability to receive medical and security clearance for one or more locations
When necessary, possessthe manual dexterity to operateessential office equipment, including computers.
Possess the mental acuity to be able to read thermometers and give clear and concise information to patients.
Auto-ApplyOvernight Supply Chain Tech
VPNE Parking Solutions job in Boston, MA
The role of Supply Chain Tech is responsible for ensuring the smooth and efficient operation of the supply chain process. Responsibilities Maintaining familiarity with each supply item, including nomenclature, the unit of measure, and product family, and being able to communicate effectively with clinical staff
Utilizing equipment to replenish all supply items daily and provide feedback on stock shortages. Communicating usage trends, shortages, picking errors, and damaged items to supervision and the clinical areas
Monitoring the environment, ensuring that all activities related to the supply chain process comply with safety regulations and company policies, including JCAHO.
Accessing the hospital computer system to communicate with staff about supply and equipment changes
Reviewing Materials Matters to ensure compliance with clinical product changes
Initiating, tracking, and verifying receipt of supply orders
Ensure all necessary information about inventory issuance and returns are entered accurately into the MMIS. Calculating unit of measure conversion rates
Contacting customers daily to monitor any service concerns individual departments may be experiencing as it relates to supply chain management
Maintaining a neat, orderly work environment in each of the clinical areas serviced, including rotation of stock, validation of expiration dates, disposal of any refuse, adherence to storage requirements, and neatening of existing stock. Keeping areas free of fire and safety hazards
Creating weekly reports for the areas serviced and provided to supervision. Providing metrics to include service calls, validation of supply costs, rotation of stock (stock turns), and expiration date validation
Furthering knowledge and skills through attendance and participation at conferences, seminars, and in‑service programs
Qualifications:
Years of Experience: Entry Level
Education Requirement: High school diploma or equivalent
Language Skills: Proficient in English, both verbally and written
Requirements:
You must be 18 or older to apply.
Ability to pass a criminal background check
Maintain uniform standards
Maintain a professional and polite manner.
Adheres to VPNE's attendance policy
Two (2) years of customer relations, materials management, or closely related experience
Experience in a healthcare setting, preferred
The ability to read and understand written instructions
Basic mathematical skills
The ability to interpret requests and successfully follow through to completion
The ability to communicate professionally and effectively and organize and express ideas clearly, using appropriate and efficient methods for conveying accurate information
Knowledge of inventory processes, including the ability to anticipate needs and evaluate data to plan stock effectively
#VPNEhealth
Auto-ApplyEvent Staff - Foxborough, MA
Foxborough, MA job
Event Staff - Concerts/ Baseball games/ Football games Pay Rate: $18.00/HR (Ask about our attendance bonus) Schedule: Flexible Availability/ Event based scheduling (schedule is provided at least 1 week in advance) Why LAZ Parking?
* Immediately Hiring!
* Team Atmosphere
* Growth Opportunities
* Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately.
* Paid training: No experience? We have you covered!
* Free company uniform
The following programs are available to help support you, free of charge.
* Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
* Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
* Smoking Cessation Program
The Spirit of the Position:
The Event Staff employee greets and creates a welcoming atmosphere for our customers and clients. Principal Job Duties:
* Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
* Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
* Lifting equipment and setting up for events both inside and outside event spaces.
* Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers.
* Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
* Accept monthly and debit payments and process credit cards.
* Must work with or without supervision.
* Assist with cashiering functions as needed.
* Communicate any malfunctioning parking equipment to ensure appropriate access to management.
* Other related duties as assigned.
Requirements Experience:
* Strong customer service experience.
Skills:
* Ability to communicate professionally and effectively.
* Ability to speak, read, and comprehends the English language.
* Must be open to feedback, differing opinions and other points of view
* Demonstrates a sense of urgency and timeliness.
* Demonstrate the ability to seek improvement
* Excellent team building and interpersonal skills.
Physical Demands:
* Willingness to work in the elements - heat, wind, snow, rain, etc.
* Ability to lift, push and pull at least 10 pounds.
* Ability to stand, walk and run for extended periods of time.
* Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Linen Svcs-Linen Worker
VPNE Parking Solutions job in Boston, MA
The Linen Workeractsas alaundry attendant, ensures that linens, towels, and other fabrics are cleaned, sanitized, and ready for use. Responsibilities Transport filled bins of clean linens Be cognizantof inventory for linen items on linen exchange carts, stationary linen carts, shelves, and closets.
Record the quantities of linen items.
Load linen items in the cart, shelf, or closet, and ensure the cleanliness of the linen room.
Transportfilled linen carts to designateddistribution locations throughout the Hospital.
Communicates with hospital staff
Collect soiled linen from the laundry chute for return to the laundry.
Receive daily delivery of bulk linen.
Promote and act on safety practices yourself, the patients, and your co-workers.
Reporting of all incidents following company policies
Any other duties assigned explicitly by a supervisor or manager
A linen worker must follow safety protocols and guidelines, including using protective equipment such as gloves and masks, handling chemicals properly, and ensuring the safe usage of laundry equipment for its intended purpose.
A linen worker may fulfill customer requests for additionallinens, towels, or other fabrics. They must also be able to address any concerns or complaints related to laundry services.
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Requirements:
Be able to walk throughout the Hospital.
Ability to lift a minimum of 50 pounds
Ability to stand for a long time, stooping and bending at the waist
Lift linens and supplies that weigh up to 50 lb. to a height of 5 feet.
Push and pull wheeled linen bins and carts weighing more than 600 pounds.
Counting and using simple arithmetic
Be willing to encounterinfectious medical waste (i.e., feces, vomit, blood) while wearing appropriate protectiveequipment.
Be at least 18 years of age.
Be able and willing to smile during every customer interaction.
Maintain uniform standards while around the account.
Be able to pass a criminal background check.
#VPNEhealth
Auto-ApplyGarage Valet Attendant
VPNE Parking Solutions job in Cambridge, MA
The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.
Schedule: Wed-Sun 3pm-11pm
Responsibilities
Keep the safety of self and others in mind at all times.
You will park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide exceptional guest experience.
Maintain organization at operation.
Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
Use professional communication and VPNE-approved language choices.
Help facilitate transition at the end of the shift.
Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
Always maintain a neatly groomed appearance.
Cleaning duties as assigned
Adhere to the VPNE attendance policy.
You will adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
Ability to fill out damage or accident supports
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Requirements:
Must be at least 18 years old
Able to smile during customer interactions
Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
Maintain uniform standards when on job premises
Ability to read, write and verbally communicate in English
Ability to move quickly.
Ability to organize cars efficiently
Ability to stand for long periods
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
Ability to lift a minimum of 50 lbs
Possess a valid Driver's License
Be able to pass a criminal background check and RMV check
Ability to create relationships with customers
Be organized
Clean driving record deemed insurable by VPNE's current insurance provider
#VPNEGEN
Auto-ApplyPatient Observer
VPNE Parking Solutions job in Boston, MA
The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to oneself or interfering with his/her/their care. Patients requiring a Care Companion (formerly called a sitter) could be confused, experiencing symptoms of drug/alcohol withdrawal, at a high risk for falling or at risk for elopement.
Responsibilities
The Patient Observer functions under the direction of VPNE in conjunction with the unit and clinical team overseeing the patient's stay. The Patient Observer/Companion is responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.
Performs patient observation as assigned
Documents patients behavior using the appropriate form/tool
Obtains appropriate information at the start of the shift in regard to care from Registered Nurse
Patient conversation guidelines should be adhered to
Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate. (i.e., back to door) and keeps patients in sight at all times.
Monitors patient for escalating behavior.
Accompanies the patient to the bathroom and testing as needed.
Demonstrates proficiency with the use of bed alarms.
Patient's clothing and belongings will be placed in the patient's closet away from the patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reports patient's status and needs to nurse.
Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage.
The Care Companion/Observer may be assigned to watch patients that are at risk for suicide.
A successful Care Companion/Patient Observer will have the following qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Experience: Previous service industry experience preferred along with the ability to perform:
Safeguarding
Safeguard the privacy and security of patient information. The team member complies will policies and procedures relating to VPNE and the hospital's privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director or VP.
Patient and Family Centered Care
Convey respect for values, preferences, and expressed needs of the patient and family.
Communicate and collaborate effectively with patients, families to promote patient health and well-being.
Culture
Consider the individual needs of each person with whom they interact.
Interact with sensitivity in the delivery of care/services of diverse populations as needed.
Report to work in proper uniform as per departmental standards and/or hospital policy.
All Clinical Patient Support team members will maintain a professional, courteous attitude toward patient, co-workers and all departments daily.
Safety Awareness
Foster a "Culture of Safety" through personal ownership and commitment to a safe environment.
Demonstrate proper body mechanics in all functions.
Understand individual role/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)
Perform proper handwashing per CDC guidelines.
Utilize appropriate communication to relay any identified patient or staff safety risks.
Report patient status to incoming staff in respectful, professional manner.
#VPNEhealth
Auto-Apply