Operations Director jobs at Vyaire Medical - 990 jobs
Head of Strategy and Transformation- Global Operations
El Camino Health 4.4
San Jose, CA jobs
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.## **The Role**The Head of Strategy and Transformation, Operations will be a critical leader, reporting to the Global Head of Operations and responsible for defining the **long-term strategic vision** for the Global Operations organization, orchestrating the programs necessary to achieve that vision and enhance capabilities of operations team . This role sits at the intersection of strategy development, operational excellence, business process re-engineering, and large-scale **change management**. You will drive initiatives that enhance efficiency, reduce cost, improve customer experience, and prepare the operations team for future growth and market changes.### ## **Your Contribution**### ## **Strategy Development**Lead the development, refinement, and communication of the multi-year **Global Operations Strategy**, ensuring alignment with overall company goals and financial targets.* Conduct deep analysis of current operational performance, market trends, competitive landscape, benchmarks and emerging technologies (e.g., AI, automation) to identify strategic opportunities and risks.* Define **key operational metrics (KPIs)** and targets necessary to track strategic progress.* Review and refine strategy on an ongoing basis* Interface with corporate strategy team to align operations strategy to business strategy**Transformation and Program Management:**Design, prioritize, and manage a portfolio of high-impact **transformation initiatives** (e.g., system implementations, process simplification, organizational alignment).* Establish a robust **governance framework** to manage strategic projects, track progress, manage dependencies, and ensure benefits realization across the organization.* Serve as a key thought leader and driver of **Operational Excellence** and continuous improvement methodologies (e.g., Lean, Six Sigma) within Operations.**Cross-Functional Leadership and Change Management:**Act as a central liaison, collaborating closely with Operations leadership and key stakeholders in Finance, Technology, and Product to ensure Operations strategy is fully integrated and supported.* Lead the **organizational change management** efforts associated with major transformations, ensuring stakeholder buy-in, clear communication, and successful adoption of new processes and tools.* Build and mentor a high-performing team focused on strategic planning, business analysis, and program management.**Build capabilities**Lead the efforts to develop future talent in operations through upskilling current talent and developing strategies to attract new talent (in partnership with P&C)* Develop cyber security capabilities for operations**Support M&A for Operations*** Support corporate strategy team on M&A due diligence* Lead acquisition integrations for operations The base salary for this role is between $195,000 and $350,000 in San Jose, California. Salaries are tied to location and yours may affect this.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we'll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible.
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$195k-350k yearly 3d ago
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Head of Legal Ops & Systems Innovation (Hybrid/Remote)
Stryker Corporation 4.7
San Francisco, CA jobs
An environmental advocacy organization is seeking a Director, Legal Ops & Legal Systems Innovation to oversee legal technology and systems improvements. This role requires a minimum of 5 years of legal operations experience, with strong leadership and project management skills. The Director will work closely with IT and legal teams to improve efficiency and compliance. The position offers competitive salaries ranging from $177,800 to $197,500 in San Francisco, with potential remote options.
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$177.8k-197.5k yearly 5d ago
Business Operations & Strategy Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role
The Business Operations and Strategy team's mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross‑functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We're looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution.
Example project areas include:
New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll‑out)
Business outcome management
Scaling and transforming operations
What You'll Accomplish
Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre‑digest information prior to sharing with executives
Operations / Execution: Drives execution of projects, including program management and change management
Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role)
Hinge Health Hybrid Model
We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program.
Basic Qualifications
Strong analytical skills / mindset (e.g., excel, SQL) and written communication
4+ years of business strategy and modeling experience
4+ years of managing time‑sensitive projects
4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps
Preferred Qualifications
Experience working in a fast paced environment
5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience
MBA or MPH
Healthcare experience
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $129,600 - $194,400.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$129.6k-194.4k yearly 4d ago
Senior Director of Pharmacovigilance
Capricor Therapeutics, Inc. 3.7
San Diego, CA jobs
Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome-based therapies for rare diseases. At the forefront of our innovation is Deramiocel CAP-1002, our lead cell therapy in late-stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life-changing treatments to patients and families who need them most.
Capricor is looking for a Senior Director of Pharmacovigilance with deep expertise within biotechnology, ideally in rare diseases or cell therapies. This role will play a pivotal part in building the pharmacovigilance function as we advance our lead programs following recent clinical milestones. This individual will ensure high-quality, compliant safety processes, oversee vendors and safety surveillance, and facilitate rapid communication of safety concerns. This new headcount position supports our major milestone of positive Phase 3 results and continued advancement of deramiocel.
Responsibilities
Design, implement, and manage a robust, compliant, and scalable global pharmacovigilance system, including policies, procedures, and infrastructure suitable for cellular therapy products.
Develop and lead pharmacovigilance activities essential for program progression, including creation of the Risk Management Plan (RMP), Pharmacovigilance System Master File (PSMF), and required safety labeling sections.
Select, onboard, and oversee pharmacovigilance operations vendors and safety database providers to ensure high-quality case management, reporting, and regulatory compliance.
Direct and execute global safety surveillance activities, including monitoring, evaluation, and interpretation of safety data from various sources such as spontaneous reports, literature, and post-approval studies.
Lead signal detection and management processes, ensuring periodic review and updates to the RMP and PSMF.
Oversee and review aggregate safety reports (e.g., PSURs/PBRERs, DSURs) for submission to global health authorities.
Serve as the pharmacovigilance lead during health authority inspections (e.g., FDA, EMA) and internal audits.
Collaborate closely with Regulatory Affairs on submissions and labeling, with Clinical Operations/Development for seamless safety transitions, and with Commercial and Medical Affairs teams to provide expertise and training on safety reporting.
Chair and lead the internal Safety Review Team (SRT) for ongoing evaluation of product benefit-risk profiles.
Interface with vendors such as PPD and Syneos, clinical trial teams, CMO, and commercial partners to prepare safety documentation and oversee post-marketing clinical safety surveillance.
Work cross-functionally to drive business impact, team success, and continuous improvement in pharmacovigilance operations.
Monitor emerging safety data, regulatory trends, and therapeutic advancements in rare diseases and biologics to inform strategy.
Perform such other duties as may be assigned from time to time.
Requirements
Bachelor's degree in a health science field (MD, PharmD, PhD, or equivalent preferred).
Minimum of 8+ years of progressive experience in Pharmacovigilance/Drug Safety within the pharmaceutical or biotechnology industry, with at least 3 years in a leadership or management role.
Mandatory prior experience successfully preparing for and executing the launch of a novel therapeutic product, preferably in the US and EU markets.
Deep understanding of global PV regulations, guidelines, and ICH standards (e.g., FDA, EMA, MHRA, and other major health authority requirements).
Proven experience in establishing or significantly contributing to the implementation of a validated safety database and PV quality management system.
Exceptional written and verbal communication skills, capable of presenting complex safety data to regulatory authorities and internal stakeholders.
Strong understanding of regulatory compliance, including cGMP, ICH, and FDA guidelines.
Ability to work independently, multi-task, and meet aggressive deadlines in a fast-paced, resource-constrained environment.
Willingness to travel up to 20-30% for inspections, meetings, and collaborations.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
Equivalent combination of education and experience may be considered.
Preferred Qualifications
Experience with cellular or gene therapy products, or other complex biologics/rare diseases.
Ability to transition between strategic planning and hands-on operational execution in a small biotech environment.
Demonstrated ability to lead complex safety issues and make sound, timely decisions regarding patient safety and regulatory compliance.
Work Environment & Physical Demands
Professional office environment (San Diego, CA) or remote work setup with standard business hours, subject to flexibility for global interactions.
Ability to sit for extended periods during virtual or in-person meetings and computer work.
Occasional travel requiring mobility, such as walking through conference venues or site visits.
$250,000 - $325,000 a year
Why Capricor?
Capricor Therapeutics, a trailblazer in cell and exosome therapy, is dedicated to redefining standards of care with innovative treatments rooted in scientific excellence. Guided by integrity and a passion for patient-centered impact, our team is shaping a brighter future for healthcare. Join us and contribute to a mission-driven group that's transforming lives with every breakthrough.
Come Work With Us!
At Capricor, you'll thrive in a collaborative environment that nurtures your professional growth and innovation. Join a dedicated team fueled by a passion for advancing medical science and transforming patient lives through our cutting-edge therapies.
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$250k-325k yearly 3d ago
Director of Global Regulatory Labeling (Hybrid/Remote)
Revolution Medicines 4.6
Redwood City, CA jobs
A leading biotech firm in Redwood City, CA seeks a Director of Regulatory Affairs Labeling to develop and manage regulatory labeling strategies for pioneering cancer therapies. This pivotal role requires extensive experience in compliance and effective collaboration across teams. The position offers a hybrid work model, emphasizing innovation and direct contribution to patient care in RAS-related cancers. Candidates should have a proven track record in regulatory affairs and strong negotiation skills, coupled with a detail-oriented mindset.
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$147k-220k yearly est. 3d ago
Director, Strategy and Special Projects (DSD)
Davita Inc. 4.6
Seattle, WA jobs
**Posting Date**11/19/20252000 16th St, Denver, Colorado, 80202-5117, United States of America*Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.****Director of Strategy and Special Projects (DaVita SNF Dialysis)*** *DaVita SNF Dialysis (DSD) is a unique opportunity do good and do well. We are leading the expansion of a new, but proven, business model transforming how life sustaining care is delivered to one of the most vulnerable patient populations. Today, this solution is reaching only a small fraction of the patient population today creating an opportunity for rapid growth to improve the lives of more patents.**For more information please visit: .**Successful leaders in this position will significantly contribute to helping reach more of the 60,000+ dialysis patients residing in SNFs receive the benefits of highest quality renal care on site. This position has the flexibility of being based anywhere in the country (fully remote).****Essential Duties and Responsibilities:****The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.** *Lead DSD with strategy development, data, analytics, tools, and processes supporting accomplishing same store volume growth and new site expansion goals.** *Lead field-based resources responsible for supporting same store growth execution resulting in DSD achieving volume growth goals.** *Support business development teammates and DSD operations leaders with data, analytics, marketing materials, and tools to support achieving new site expansion goals.** *Provide oversight and support on projects, processes, and strategic initiatives supporting DSD achieving key clinical, financial, or operational goals as assigned.** *Support DSD communications an change management (presentations, written communications, and others) for internal and external partners and stakeholders, including DaVita senior leadership, board of directors, other village teams, partners (physicians, SNFs, health systems, payors) and others (CMS, CON boards, state regulators and law makers, etc.)****Qualifications:**** *Master's degree in business administration, health administration, or related area strongly preferred** *3+ years of directly applicable experience in a top tier consulting firm or comparable internal corporate environment.** *Advanced skills in Excel and PowerPoint required including familiarity with business intelligence and financial performance software.** *Demonstrated strong analytical, quantitative and logical thinking skills** *Excellent written and verbal communication skills. Ability to effectively translate complex concepts and detailed data into effective presentations and reports for internal and external stakeholders.** *Self-motivated, flexible, and comfortable working in a “start-up” type environment with ambiguity and requiring solving new problems.*At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter.* Clinical outcomes consistently ranked above the national average.* Award-winning education and training across multiple career paths to help you reach your potential.* Performance-based rewards based on stellar individual and team contributions.* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Go to ************************* to learn more or apply.**What We'll Provide:**More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.* **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out* **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more* **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.#LI-LK2At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.The Salary Range for the role is $114,000.00 - $181,000.00 per year.If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour For location-specific minimum wage details, see the following link:Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.***DSD coordinates with local nephrologists and health systems to partner with Skilled Nursing Facilities (SNFs) to bring DaVita's industry leading kidney care to patients at their SNF residence.
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$114k-181k yearly 1d ago
Legal Operations Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role
Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.
As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals.
What You'll Accomplish
Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies
Create processes and templates to organize projects, legal advice and document business processes
Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program
Build, manage and improve legal self-service and knowledge management resources
Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends
Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems
Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform
Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
B.A. or B.S. degree and legal operations management experience
2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred
Able to develop project plans and timelines, align key stakeholders and drive project completion
Experience breaking down processes and identifying key pain points to support business improvements
Able to prioritize effectively and handle multiple projects simultaneously
Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results
Exercise sound judgment, learn quickly and work well under time pressures
Preferred Qualifications
Experience working with a healthcare technology company
Able to provide executive-level project management
Proactive, resourceful and able to function independently with minimal supervision
Excellent oral and written communication, research, interpersonal and organizational skills
Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed
Desire and aptitude for learning new concepts on the job and taking on new responsibilities
Previous experience managing IP programs
Strong understanding of legal department metrics, budgeting, and financial analysis
Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification
Experience with legal technology:
Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit)
Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce)
Workflow automation (e.g., Tonkean, Streamline, Checkbox)
Legal AI tools (e.g., GC AI, Ivo, Luminance)
Knowledge management software
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$118.4k-177.6k yearly 4d ago
Associate Director, Manufacturing Operations
Disc Medicine 3.7
Massachusetts jobs
Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA.
Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires.
POSITION OVERVIEW:
As Disc Medicine evolves from a clinical stage to commercial stage organization, the Company has a new role for a Associate director in Manufacturing Operations. The successful candidate will be instrumental in driving the company's growth trajectory and achieving strategic objectives.
The successful candidate will support technical teams and manage associated projects both in house and at CDMOs. They will have a strong understanding of the functional operations of Chemistry, Manufacturing, and Controls with a focus on the operational aspects of CMC. Priority will be given to candidates with direct experience in CMC projects working with Contract Development and Manufacturing Organizations (CDMOs) especially on manufacturing oversight, as well as candidates who have direct experience in coordinating CMC teams.
RESPONSIBILITIES:
Monitor financial approval cadence closely and coordinate budget management within teams
Build relationships with key-decision makers in finance and SMEs
Work closely with internal teams including CMC leader and CMC functions including Drug Substance, Drug Product, Supply Chain, as well as Quality and Regulatory organizations for small molecules/biologics
In collaboration with technical leads, develop and manage risk mitigated CMC development strategies and project plans
Coordinate CMC team meetings coordinating with CMC leads, including assembly of agendas and meeting minutes
Ensure effective cross-function and cross-project communications in and out of internal development teams
Support technical leads with vendor management but not limited to contract review and negotiation, timeline management, and quarterly business review meetings.
Collaborate with finance to forecast and manage the budget and quarterly accrual for all tech ops activities
Support tech ops with Request for Proposal, contracts, POs and invoice approvals.
REQUIREMENTS:
Bachelors degree is required in Science, Engineering or related field with at least 10+ years relevant industry experience in biopharma
A minimum of 3-5+ years CMC project management experience as designated project manager or PM responsibilities as part of a technical role, specific to CMC teams
Working knowledge of small molecules and biologics process development, analytical development, GMP manufacturing and quality control testing
PMP certification is a plus
Ability to accommodate flexible working hours to support business relationships in different time zones
Approximately 10-25% travel may be required
The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity.
Salary Range$162,000-$220,000 USD
Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment.
Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities.
Disc Medicine respects your privacy. For information about how Disc processes your personal data in the context of your candidacy, please see our Privacy Notice.
$162k-220k yearly Auto-Apply 1d ago
Senior Business Operations Consultant (Consumer Digital Innovation) - Hybrid
Cedars-Sinai 4.8
Beverly Hills, CA jobs
**Grow your career at Cedars-Sinai!** Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's "Best Hospitals 2025-2026" rankings . When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.
The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies.
**Why work here?**
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
**What will you be doing in this role:**
The Senior Business Operations (Digital Transformation) Consultant for Consumer Digital Innovation Team is responsible for supporting our digital front door capabilities, access enablement and other initiatives. This role is critical to driving growth, expansion, and innovation of digital capabilities and improving the customer experience at Cedars-Sinai.
+ Enhance our ability to deliver seamless digital experiences to our patients.
+ In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention.
+ Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio.
+ Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency.
+ Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai's strategic goals.
**_Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements_**
**Qualifications**
**Experience Requirements:**
Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry. 5 years experience preferred.
Healthcare environment experience required.
Familiar working with product and clinical operational teams.
Understanding of Web technologies and functions.
**Educational Requirements:**
Bachelor's degree in Healthcare Leadership/Management, Business, or related field.
Master's degree preferred.
Project Management Professional (PMP) Certification preferred
\#LI-Hybrid
**Req ID** : 14562
**Working Title** : Senior Business Operations Consultant (Consumer Digital Innovation) - Hybrid
**Department** : CDI Product and Operations
**Business Entity** : Cedars-Sinai Medical Center
**Job Category** : Strategic Plan / Business Dev
**Job Specialty** : Strategic Planning
**Overtime Status** : EXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $112,673.60 - $185,910.40
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$112.7k-185.9k yearly 2d ago
Senior Business Operations Consultant (Consumer Digital Innovation) - Hybrid
Cedars-Sinai 4.8
Beverly Hills, CA jobs
Grow your career at Cedars-Sinai!
Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2025-2026” rankings. When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.
The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role:
The Senior Business Operations (Digital Transformation) Consultant for Consumer Digital Innovation Team is responsible for supporting our digital front door capabilities, access enablement and other initiatives. This role is critical to driving growth, expansion, and innovation of digital capabilities and improving the customer experience at Cedars-Sinai.
Enhance our ability to deliver seamless digital experiences to our patients.
In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention.
Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio.
Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency.
Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai's strategic goals.
Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements
Experience Requirements:
Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry. 5 years experience preferred.
Healthcare environment experience required.
Familiar working with product and clinical operational teams.
Understanding of Web technologies and functions.
Educational Requirements:
Bachelor's degree in Healthcare Leadership/Management, Business, or related field.
Master's degree preferred.
Project Management Professional (PMP) Certification preferred
#LI-Hybrid
$124k-166k yearly est. Auto-Apply 3d ago
Director, Study Operations
Start Center for Cancer Research 3.4
Grand Rapids, MI jobs
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 45 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across trial sites in the US and Europe. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
We are hiring for an on site role in our Grand Rapids, Michigan location. The Director, Study Operations is responsible for leading and managing all aspects of clinical research operations to ensure compliance with regulatory requirements, START standards, and Good Clinical Practice (GCP). This role oversees Clinical Research Coordinators, Data Coordination, and Medical Records teams, driving operational excellence and timely study execution.
Hours: Monday through Friday, 8:00am EST to 4:30pm EST
Essential Responsibilities
Provide leadership and training to Clinical Research Coordinator, Data Coordination, and Medical Records teams to meet site-specific KPIs.
Ensure timely and accurate data entry, query resolution, and communication with monitors and auditors.
Maintain compliance with SOPs and participate in Global Quality Management System (QMS) reviews.
Collaborate with global shared services to support rapid study start-up and activation.
Facilitate protocol review meetings and ensure accurate data collection in Veeva and other systems.
Drive process improvements and foster interdepartmental collaboration for operational efficiency.
Support study acquisition and contribute to strategic planning for research operations.
Education & Experience
Bachelor's degree in a scientific or healthcare-related field (Master's preferred).
Minimum of 8 years of clinical research experience, including leadership roles.
Strong knowledge of GCP, ICH guidelines, and regulatory requirements.
Proven ability to lead teams and manage complex projects in a fast-paced environment.
Excellent communication, organizational, and problem-solving skills.
Best-in-Class Benefits and Perks
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$83k-156k yearly est. 4d ago
Director of Operations (California)
Amsurg Corp 4.5
Remote
Remote-Centric Hybrid Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Director of Operations (DOO) is key to building strong local partnerships with our physician leaders. This role oversees governance of Ambulatory Surgery Centers (ASCs) and is responsible for optimizing center operations to enable growth. Oversight typically includes ~$50M to $100M in revenue in a multisite and multimarket environment. Responsibilities include building strong leadership pipelines, developing growth strategies for the region, and management of the P&L of Ambulatory Surgery Centers in partnership with ASC Center Administrators and Physician partners. This role typically oversees operations of 6-15 ASC's depending on the market.
Work Schedule: REMOTE-CENTRIC HYBRID (California Area)
ESSENTIAL RESPONSIBILITIES:
* Strategy and Growth
* Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy. This role reports to the Vice President of Operations.
* Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth.
* Executes and supports corporate initiatives to implement at assigned ASCs.
* Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO's to execute on drivers of volume growth.
* Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships.
* Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies.
* Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes.
* Manage health system partners and provider equity group relationships to drive clinician satisfaction and operational success.
Operational Management
* Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making.
* Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases.
* Tactical management of ASC initiatives and day-to-day operations.
* Mentors and trains Center Administrators; coordinates onboarding and learning and development programs.
* Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs).
* Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require.
* Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management.
* Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices.
* Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted.
* Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement.
* Develops and/or identifies best practices; motivates the adoption of new opportunities.
* Mitigates legal issues in collaboration with the VP of Operations and legal department.
* Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers.
Customer Relationship Management
* Supports recruitment and retention of physicians for business development and market development.
* Effectively collaborates and communicates with partners and ASC stakeholders.
* Articulates corporate initiatives and partners to develop plans to support and implement them timely.
* Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them.
* Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution.
* Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs.
* Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements.
* Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs.
* Responsible for governance oversight in all operational areas including:
* Quality oversight
* Operational Efficiency
* Labor Market/Staffing
* Policy and Procedures
* Risk Management
* Regulatory compliance
* Patient Experience
* Information Technology- Risk Mitigation, Security
* P&L
Financial Management
* Manages and reports on ASC financial performance.
* Develops and manages center budgets and distribution process with support from VP.
* Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment.
* Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets.
* Ensures awareness of financial performance and answers questions on variances to budget and expectations.
* Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs.
* Oversees Revenue Cycle Management of assigned ASCs to ensure A/R benchmarks are met and cash flow is efficient and effective.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
* Excellent customer service
* Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
* Strong leadership, management, and organizational
* Understanding of healthcare trends and their relationship to Ambulatory
* Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to
* Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and
* Self-motivated; able to work without direct
* Ability to integrate and harmonize diversified
* Ability to understand, influence, and partner with others.
* Excellent judgment and decision-making skills; able to resolve problems quickly and effectively.
Education/Experience:
* Bachelor's degree in healthcare administration or relevant field, and/or equivalent combination of education and work
* Minimum five to seven (5-7) years of healthcare management experience; experience preferred managing up to $40 million+ in revenue at a minimum.
* Experience with contract negotiations and managed care models within a complex
* Multi-state healthcare system experience preferred.
* Minimum three (3) years' experience managing healthcare operations
* Knowledge of operations in an outpatient or physician specialty service line preferred.
* Clinical and/or Revenue Cycle Management experience preferred.
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
* Care Deeply for those around us.
* Cultivate Integrity to build trust.
* Champion Excellence for continuous improvement
* Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
$98k-146k yearly est. 11d ago
Veterinary Director of Field Operations - Central Division
Bluepearl 4.5
Remote
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets.
Candidates are preferred to reside in the following:
DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin
Are you competitive and aim to always be #1?
Do you love a challenge and solving problems?
Have you built energized, passionate, and successful workforce teams?
If you answered "yes" to these questions, then we want to hear from you!
The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence.
As a Veterinary Director of Field Operations, you will:
Champion and represent the BluePearl mission and vision in all interactions.
Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.
In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
Manage revenue targets of $100+ million.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention.
Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth.
In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions.
Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements.
Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies.
Maintain current knowledge of information technology as relates to hospital operations.
Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions.
Other job duties as assigned
Competencies:
Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations
Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Working Conditions:
Approximately 50-75% travel is required.
Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
$70k-106k yearly est. Auto-Apply 60d+ ago
Director, Payor Operations
Quantum Health 4.7
Dublin, OH jobs
is located at our Dublin, OH campus with hybrid flexibility.
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
The Director of Payor Operations is responsible for the Quantum claims experience, including the effectiveness of our TPA/Payor integration & partnerships in supporting timely claims resolution for our members. The Director of Payor Operations will be responsible for leading a team of managers who are responsible for our broader payor operations team. The Director of Payor Operations will create an environment of trust and confidence that will fully enable their team to successfully complete their job responsibilities.
The ability to facilitate relationships, inspire collaboration, and create efficiencies with our internal claims team and TPAs are of the utmost importance in this position. The Director of Payor Operations responsibilities will include, but not be limited to: Strategic TPA partnerships, supporting the managers with highly complex/escalated issues, TPA performance monitoring against mutually agreed upon KPIs, strategic relationship management, and overall payor operations team performance.
What you'll do
Operational Execution
Ensuring the broader payor operations team is meeting set KPI expectations in the following areas:
Claims issue research and sending to TPA
Member follow up and updates
Ultimate claims resolution
Management of aging claims by TPA
Member satisfaction - Claims process
Partners with WFM team to manage strategic coverage taking workload fluctuation, technical challenges, and team attendance into consideration
Serve as a strategic partner for any client-related claims escalations
TPA and Internal Partnerships
Lead and direct discussions with potential new TPAs to review our mutual interfaces, and business needs.
Establish and maintain TPA scorecards illustrating technical integrations, KPI measures, and partnership health for internal visibility and to serve as a baseline for strategic partnership conversations with respective TPAs.
Solicit input from internal contacts, as well as TPA contacts, as to how interfaces are working and what additional information or changes in workflows would improve the process.
Partner with the Quantum Professional Services team to ensure successful and seamless technical integrations for existing relationships.
Serve as Quantum's main tactical TPA contact and relationship owner
Team Support
Oversees hiring strategy including leading managers though selecting, developing, and retaining top talent
Responsible for supporting managers with complex and/or highly escalated issues
Provide performance management coaching support through use of KPI reporting and Leadership Competencies to develop team and maximize success
Support and model community-like culture within the team to recognize and reward innovation that improves our member and employee satisfaction
Responsible for maintaining positive Employee Net Promoter Score (eNPS)
All other duties as assigned.
What you'll bring
10+ years' experience in people leadership and business operations, with a minimum of 3 years' experience leading multi-unit operations.
Culture champion. Creates a “best place to work” and an environment of accountability within the team.
Confidence leading in a fast-growth, rapid change environment; enabler of growth for the organization.
Curious, solutions-oriented servant leader, comfortable working in and achieving results in a matrixed work environment.
Self-starter - Can translate our broader Payor Operations strategy into action and result, with little to no oversight.
Proven success at identifying and selecting talent, and a passion for people development & coaching.
Propensity towards complex and highly technical work
Proven ability to cultivate, enhance, and maintain positive external relationships.
Proven track record with change-management
Protect and take care of our company and member's data every day by committing to work within our company ethics and policies
Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
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#LI-AK1 #LI-Hybrid #LI-Remote
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
$86k-145k yearly est. Auto-Apply 60d+ ago
Director, Go To Market Operations
Well 4.1
Remote
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: ****************************
Position Title: Director, Go To Market Operations
Reporting to: SVP of Sales / Growth
Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered.
Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits
Job Summary:
Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion.
Act as an insights-to-action engine, not a reporting function.
Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early.
Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness.
Key Responsibilities 1. Pipeline Intelligence and Forecasting
Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions.
Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets.
Build and maintain dashboards and executive-ready views that surface progress, risk, and trends.
Maintain forecasting models and scenario analyses to support leadership discussions and planning.
Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis.
2. GTM Planning Support and Performance Management
Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights.
Provide analytical support for capacity planning, headcount modeling, and program effectiveness.
Monitor performance against plans and highlight gaps, constraints, and execution risks.
Partner with GTM leaders to translate goals into measurable operating metrics and execution plans.
3. Cross-Functional GTM Execution
Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency.
Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams.
Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization.
Drive adoption of standardized processes and metrics to create a single source of truth.
4. Systems, Tools, and Process Excellence
Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms.
Drive data hygiene, discipline, and system adoption across GTM teams.
Design scalable processes that support complex enterprise deals while maintaining speed and clarity.
Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership.
5. Executive Reporting and Finance Partnership
Prepare GTM performance materials for executive leadership and board-level reviews.
Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders.
Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking.
Surface risks early with supporting analysis and clear articulation of implications.
6. Team Leadership
Manage and develop a small GTM Operations team, starting with one associate-level individual contributor.
Set clear priorities, expectations, and quality standards.
Foster a culture of accountability, curiosity, and continuous improvement.
Preferred Qualifications
5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles.
Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers.
Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting.
Strong analytical skills with the ability to translate data into clear insights.
Experience supporting executive-level reporting and planning processes.
Proven ability to influence cross-functionally without direct authority.
Excellent judgment and discretion with sensitive information.
Builder mindset with comfort operating in evolving environments.
Collaborative, detail-oriented, and highly reliable partner to GTM leadership.
Additional Job Information
Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.
Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.
$135k-150k yearly Auto-Apply 10d ago
Director, Operations - Neuro Heart
Ohio Health 3.3
Columbus, OH jobs
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The Director of Operations supervises and coordinates multiple activities, including: statistical, performance and managerial reporting, decision and budget support, billing, supply chain, and capital planning / execution. The Director of Operations participates in the development of clinical/operational strategy and is responsible for directing operations at the OhioHealth Advanced Heart & Vascular Center. The Director of Operations will work in close collaboration with appointed Medical Directors and System Service Line leadership.
Responsibilities And Duties:
1. 20%
Monitors & reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for any variances in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive and service line leaders. 2.
15%
: Provides primary support to Riverside Neuroscience ACM Board co-management t . Supports physician and administrative chair in coordinating monthly board meetings and maintains documentation related to Board performance. Obtains specialized training coordinate through OhioHealth Legal Service s designed to ensure compliance with regulatory guidelines. 3.
15%
: Manages operations across direct reporting cost centers and teams. 4.
10%
: Collaborates with clinical leaders to develop, deploy and maintain data-driven staffing models. 5.
10%
: Establishes and maintains positive & effective working relationships with physician leaders and medical staff. 6.
10%
: Manages all service line charge entry processes. Ensures charge entry is accomplished via timely, efficient and accurate processes. Develops and deploys audit tools / processes to validate performance. 7. 5%
: Manages service line routine capital projects. 8. 5%
: Organizes and facilitates monthly service line business review. 9. 5%
: Champions the application of standard work for administrative processes with the specific aim of minimizing variability and improving operational performance. 10. 5%
: Participates in goal development in each cost center. Partners with clinical managers in achieving goals. The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
Minimum Qualifications:
Bachelor's Degree (Required)
Additional Job Description:
MINIMUM QUALIFICATIONS
Bachelor's Degree
Field of Study: Business
Years of experience: 3
SPECIALIZED KNOWLEDGE
MBA or MHA (or equivalent) MS Office Products (including Word, Excel) or relevant years of experience
DESIRED ATTRIBUTES
Education, Credentials, or MHA (or equivalent) EPSi, EPIC, MS Office Products (including Access, Excel, Visio, MapPoint), statistical software (SAS, sCS, Minitab). Five years previous experience in acute care setting.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Heart Services Admin
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$65k-115k yearly est. Auto-Apply 5d ago
Director, Operations - Neuro Heart
Ohiohealth 4.3
Columbus, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Director of Operations supervises and coordinates multiple activities, including: statistical, performance and managerial reporting, decision and budget support, billing, supply chain, and capital planning / execution. The Director of Operations participates in the development of clinical/operational strategy and is responsible for directing operations at the OhioHealth Advanced Heart & Vascular Center. The Director of Operations will work in close collaboration with appointed Medical Directors and System Service Line leadership.
**Responsibilities And Duties:**
1. 20%
Monitors & reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for any variances in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive and service line leaders. 2.
15%
: Provides primary support to Riverside Neuroscience ACM Board co-management t . Supports physician and administrative chair in coordinating monthly board meetings and maintains documentation related to Board performance. Obtains specialized training coordinate through OhioHealth Legal Service s designed to ensure compliance with regulatory guidelines. 3.
15%
: Manages operations across direct reporting cost centers and teams. 4.
10%
: Collaborates with clinical leaders to develop, deploy and maintain data-driven staffing models. 5.
10%
: Establishes and maintains positive & effective working relationships with physician leaders and medical staff. 6.
10%
: Manages all service line charge entry processes. Ensures charge entry is accomplished via timely, efficient and accurate processes. Develops and deploys audit tools / processes to validate performance. 7. 5%
: Manages service line routine capital projects. 8. 5%
: Organizes and facilitates monthly service line business review. 9. 5%
: Champions the application of standard work for administrative processes with the specific aim of minimizing variability and improving operational performance. 10. 5%
: Participates in goal development in each cost center. Partners with clinical managers in achieving goals. The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
Bachelor's Degree (Required)
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
Bachelor's Degree
Field of Study: Business
Years of experience: 3
**SPECIALIZED KNOWLEDGE**
MBA or MHA (or equivalent) MS Office Products (including Word, Excel) or relevant years of experience
**DESIRED ATTRIBUTES**
Education, Credentials, or MHA (or equivalent) EPSi, EPIC, MS Office Products (including Access, Excel, Visio, MapPoint), statistical software (SAS, sCS, Minitab). Five years previous experience in acute care setting.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Heart Services Admin
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position directly oversees the job performance of the employees responsible for one or several areas of healthcare facility maintenance and physical Plant Operations such as: buildings, plumbing, carpentry, mechanical grounds keeping, electrical and HVAC. The Manager is responsible for all assigned functions critical to the facilities on a 24/7 basis.
**Responsibilities And Duties:**
55%
Oversees daily job performance of associates assigned. Assigns work and monitors performance. Creates staffing schedules to meet anticipated workload and to accommodate hospital operations. Establishes appropriate performance standards and measurement methods for each assigned position. Participate in selection process for new associates. Completes annual performance evaluations for all assigned associates. Administers and communicates department and hospital policies and procedures. Authorizes overtime, sick leave, vacation time with approval of the Director. Enforces hospital and department policies in consult with Director, including employee disciplinary action and performance improvement programs. Provides department orientation to new employees and regular staff updates on relevant organizational developments and departmental changes. Participates in department quality standard and improvement programs. Provides primary communication of hospital and department information to assigned staff and other hospital departments. Meets regularly with assigned employees to communicate organizational changes in policies, facility development, operations and system development. Communicates major department goals and objectives and organizational mission, visions and values with assigned staff via regular verbal and written communication. Regularly communicates departmental activities, services and quality issues with all affected departments. Provides timely notification and documentation of all planned service or utility interruptions to affected departments. Responds in a timely manner to all customer complaints, requests for service or general inquiries. Manages and directs contracted work, evaluates performance and quality of contractors performing work.
15%
Manages operational budgets for assigned area of responsibility. Tracks monthly expenses versus budget and reports on variances and extraordinary issue to Director. Monitors supply inventories to ensure adequate availability of repair parts and maintenance items within budgeted allocations. Makes recommendations to Director on annual operating budget level including projected service demands, staffing levels and supply cost management.
15%
Develops and maintains detailed management plan for all facilities maintenance and operation activities in assigned areas. Develops and maintains preventive maintenance programs for all assigned equipment and systems. Establishes schedules for routine maintenance and organizes written records sufficient to ensure reliable operations and to meet JCAHO requirements. Develops and updates annually and overall assessment and recommended action plan for all equipment and systems assigned. Assists in development of annual capital replacement and improvement budgets. Maintains current skills assessment of assigned staff and prepares annual employee education and training plan sufficient to ensure department quality and reliability standards are met or exceeded.
15%
Participates in capital construction, improvement and replacement programs. Provides estimates and/or proposals from contractors as assigned by Director. Gathers technical information on existing engineering systems to support the efforts of outside engineers and architects. Oversees and/or assists efforts of outside contractors involved in capital construction and replacement projects, including coordinating utility interruptions for areas of responsibility. Performs technical review of new or replacement equipment proposed or purchased by various departments.
**Minimum Qualifications:**
High School or GED (Required) DL - Driver's License - Department of Motor Vehicles
**Additional Job Description:**
Two year technical degree or equivalent combination of and Experience . Thorough technical skills in assigned areas, knowledge of all applicable regulatory codes and standards as well as safety requirements. Broad knowledge of Hospital policies and procedures. 5 + yrs. Experience in a skilled trade; 2+ yrs. healthcare engineering operations Experience .
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Plant Operations
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$102k-138k yearly est. 30d ago
Director, Operations - Cardiology -PPN
Premier Health Partners 4.7
Dayton, OH jobs
General Summary/Responsibilities: The PPN Director of Operations for Specialty Services is responsible for and accountable to work closely with physicians, APPs and Premier Physician leadership to shape, guide and direct the overall initiatives and daily operations of the Cardiology, cardiovascular and vascular service line and practices within PPN. The Director will work with the designated Vice President to prepare and analyze data for strategic decision-making. Responsibilities include planning, organizing, staffing, influencing, and coordinating operations. The Director participates in the formulation, interpretation, and execution of company and system strategic plans.
The Director is responsible and accountable for the assessment, development, implementation, and evaluation of all areas of responsibility. The Director participates in the formulation, interpretation, and execution of departmental and system policies and procedures. The Director functions as a creative, innovative leader and coordinator with a high degree of independence and accountability. The Director in coordination with the Vice President also develops, directs and leads the near and long term strategic vision, growth and development for the programs under their responsibility.
Education:
Minimum Level of Education Required: Bachelor's degree
Additional requirements:
* Type of degree: Bachelors
* Area of study or major: Business Administration or Healthcare
* Preferred educational qualifications: MBA, MHA, MPH, or Clinical Masters Degree
Experience
* Minimum Level of Experience Required: 5 - 7 years of job related experience
* Prior job title or occupational experience: Progressive healthcare leadership experience including planning, organizational cultural change, strategic and business development
* Prior specific functional responsibilities: Extensive experience working directly with physicians and in a matrix environment
* Preferred experience: Practice management experience
* Other experience requirements: Strong communication, planning and execution of strategies, including operations.
$83k-120k yearly est. 45d ago
Reg Ops Director
Community Medical Services 3.6
Cleveland, OH jobs
Full-time Description
Community Medical Services (CMS) is hiring a Regional OperationsDirector responsible for the overall smooth operation of services, including process development for all assigned facilities. Focuses on process improvement, lean initiatives and creating strategies to improve efficiency and productivity, and monitoring and analyzing existing processes. The Regional OperationsDirector communicates, trains, and implements all company policies and ensures compliance. Goal of position is to create efficient processes, set parameters and implement directives to support operational efficiency and growth. Is an integral part of the senior management team which supports compliance with delivery of all services. The Regional Director Assures that all appropriate professional standards, licensing and certification requirements for all staff are maintained as directed by the local RBHA, CARF, State and Federal agencies.
As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
Along the way, we'll invest in your well-being through a benefits package that includes:
Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and CME reimbursement up to 100%
Employee assistance program to support your mental health and wellness
Ongoing professional development
Responsibilities:
Develops and implements processes and procedures that will ensure the quality delivery of all functions. Has acute problem-solving ability to rapidly identify opportunities for improvement, locate key levers to effect change, and formulate a practical implementation plan.
Hold accountable team members to develop and implement robust processes to improve quality and productivity within the area.
Oversees staff and clinic production, census and related metrics and works with all staff to meet outcome goals.
Provides weekly operations meetings and relevant operations topics and plans for execution are prepared ahead and discussed at meetings and secures ability to develop and share best practices across the locations.
Supervises Clinic Coordinators, Regional Nursing Managers, and other regional support roles at assigned locations and assists in HR/employee issues including hiring, PAN forms, corrective action requests and terminations. May include training as needed to related program and processes.
Facilitates employees by way of conflict resolution, reviewing individual performance, and representing/participating at operations meetings. Employees' performance is appraised to ensure success and positive attitudes and conflict resolution is undertaken to resolve problems.
Maintains and upholds the facilities to standards and makes sure that each staff is working efficiently. To be able to guarantee effectiveness of staff, the manager is required to train and evaluate members of the staff.
Mentors, trains, and develops teammates for career progression and learning. Trains staff to ensure compliance with all operational policies and procedures ensuring policies are thoroughly communicated to all staff in a timely manner.
Works with Clinic Managers and Senior Clinic Managers to verify timely completion of required QM documents, such as diversion, production requirements, outcome surveys. Emergency preparedness drills, new employee and annually employee training, community relations and other related Clinic Manager requirements.
Monitors, prepares and manage budgets, Profit and Loss for assigned location(s) (P &L's). Oversees growth of assigned clinics and sets goals for growth within region.
Works with Clinic Managers and Senior Clinic Managers for financial concerns and growth strategy.
Works with financial department to manage and oversee clinic growth, profit, loss, budget and financial related concerns for assigned clinic(s).
Key performance indicator development and management /oversight of metrics and dashboard for all related facilities.
Attends meetings as assigned by management team related to oversight agency protocol and required involvement. Involved in updating policies and procedures related to changes in state, federal, Medicaid, CARF DEA or other oversight agency needs.
Travel to locations (including regions and states of oversight) and attendance to local community meetings as needed.
Ensures functionality of all IT computer and phone systems by communicating with corporate contacts and securing resolutions.
Involved with community relations by attending state, Medicaid, funder or payor related meetings for assigned region(s).
Attends related behavioral health conferences and provides booth and information packets about CMS.
May attend assigned management meetings such as Opioid coalition meetings or related trainings to increase community involvement.
Involved with community relations by attending state, federal of other related agency meetings and trainings.
Knowledge of the local, regional and national community and the ability to enhance the visibility and reputation with local behavioral health agencies in assigned region.
Requirements
Education, Certification and Experience Requirements:
This position is based in Cleveland, Ohio. You must reside in the Cleveland area to be considered.
Minimum 3 - 5 years multi unit supervisory or management experience required (5-7 locations)
Strong working knowledge of P&L
Demonstrated project management work experience
Experience with performance metrics, process improvement, and Lean techniques
Direct management experience for an employee population and its performance
Self-starter: ability to lead and work independently
Master's Degree in Behavioral Health or substance abuse related field preferred
Demonstrated ability to work as a facilitator and colleague with multidisciplinary healthcare professionals.
Experience with performance metrics, process improvement, and Lean techniques
Ability to travel between facilities (including regions of assignment that are outside of local area or in other states)
Uses good judgment and maintain effective boundaries when sharing information about company with staff, other providers, and members of the community.
Be available to offer leadership and cooperation to consumers and community providers in the development of cost-effective services.
Must be able to demonstrate sufficient knowledge and understanding of human behavior and sufficient knowledge of general mental health issues, treatment planning and the field of human social services to work towards the rehabilitation of the client
Exceptional interpersonal skills in a team environment
Ability to handle changing priorities and use good judgment in stressful situations
Strong communication skills, both verbal and written
Ability to manage/ supervise large staff and promote a friendly, safe and respectful atmosphere within clinics.
Ability to problem solve and resolve conflicts.
Ability to communicate effectively and persuasively, both orally and in writing to a broad range of stakeholders.
Prepare and deliver effective presentations.
Listen actively, build rapport easily, identify conflict and tension and facilitate constructive resolution, inspire and build trust.
Strong organizational, multi-tasking, time management skills
Culturally competent and sensitive to client and employee needs.
High level of expertise with software, specifically Microsoft Excel. Word and PowerPoint
Ability to communicate clearly and effectively between all organizational levels and with outside providers and contractors.
Strong analytical skills, reporting capabilities and ability to analyze information to help make sound business decisions
Tools and Equipment Requirements:
The ability to use a phone, computer, printer, and copier is required.
Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
The ability to use the internet and various web browser software is required.
Physical Working Conditions and Office Setting Description:
Requires sitting and standing associated with a normal office environment.
Manual dexterity using a calculator and computer keyboard.
Requires prolonged sitting, standing, frequent bending, stooping, or stretching.
Some lifting may be required.
Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
Requires occasional use of fax machines, telephones, copiers, and other office equipment.
Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and or move up to 50 pounds.
#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.