Vyve Broadband jobs - 31 jobs

About us: Vyve Broadband is a leading Internet provider serving largely non-urban communities in 16 states. Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Why Join Vyve? We take care of our people so you can take care of business: Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care. Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options. 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions. Wellness Rewards - Earn up to $500/year just for completing checkups & screenings. Extra Perks - Pet insurance, identity theft protection, legal assistance, and more. Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family. Growth Opportunities - Leadership development, professional sales training & ongoing learning. • Various ways to earn: Uncapped commissions on sales Performance Reviews with Merit Increase Annual Bonus Paid career advancement training • Employees that live in our markets are eligible for courtesy cable including free or reduced priced video, internet AND voice services Monday to Friday schedule! Key Job Responsibilities: Provides quality internal and external customer service by representing Vyve in a consistently courteous and professional manner Resolves simple & complex customer issues Demonstrates a strong passion for selling Vyve products and services Meets and exceeds monthly revenue sales targets Generates and/or maintains departmental reports as required Serves as a mentor to other team members, providing instruction, support and direction Performs all duties of Retail Sales Agent as necessary by: Initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports Accurately explaining bills and Company policies and procedures concerning prices, billing and service Determines customer needs and educates customer in order to sell or upgrade services Accurately documents all sales/order activity via online database system Processes customer payments accurately and balances daily transactions according to established cash management procedures Collects delinquent accounts Demonstrates integrity while accessing customer databases and/or paper reference material to locate customer records and research account history Issues, receives, and maintains records of customer-premise equipment Troubleshoot service-related problems with customers; tests customer-premise equipment May contact customers regarding company services to include outbound calls regarding bills, promotions, etc. Exercise positive and cooperative behavior that promotes teamwork Performs other duties as assigned Ability to travel as needed Required Skills & Qualifications: 2+ years in customer service and/or sales industry; phone or face-to-face contact with consumers. Ability to multitask and handle multiple computer applications to assist customers. Strong organization and time management skills. Excellent interpersonal skills. Proficiency with PCs, Microsoft Office Suite and general intranet navigation. se of computers, keyboards and software applications. Ability to type 35 wpm. High School Diploma or GED. Bi-lingual (preferred). Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform all tasks and responsibilities in a safe and efficient manner Trouble-shoot and repair problems in HFC networks Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep. Perform maintenance, testing and repair on HFC network power supplies Splice and activate fiber optic cables, nodes, transmitters and receivers Assist in training activities Perform emergency fiber restoration Participate in on-call rotation Identify and report all incidents of non compliance (FCC, NESC, OSHA and WOW standards) Assure system security by following company procedures Provide superior customer service Complete all tasks to WOW! quality standards Represent WideOpenWest in a competent and professional manner to all customers, associates, and outside organizations Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Identify and repair any and all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards Perform plant serviceability surveys Other duties as assigned, which may include cross functional assignments Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater and TDR Able to prioritize and organize assignments and responsibilities Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle customer concerns and time-critical issues Able to read street maps and system design prints Able to work flexible hours as required including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience: Position requires a high school diploma or equivalent. Basic knowledge of electronics and working knowledge of the operation of an HFC network are required. Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred. Computer Skills: Basic computer skills are required including internet and email are needed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Keep our communities connected As a Broadband Network Technician (BT IV-V) at Vyve Broadband, you'll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start. You'll be the front line of uptime solving challenges others can't, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow. What You'll Do Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems. Optimize network performance through node balancing, alignment, and signal calibration. Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations. Maintain documentation and perform scheduled maintenance on standby power supplies. Lead or mentor lower-tier technicians (BT I-III) on field best practices and customer service. Support outage restoration efforts with clear communications to teams and dispatch. Maintain and safely operate a company vehicle and equipment. Record and submit job logs and documentation using mobile devices or work order systems. What You Bring BT IV certification or equivalent work experience. 6+ months as a Broadband Technician III or equivalent field network experience. Ability to splice coax and fiber optic cable. Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors. Strong understanding of HFC and IP networks. Experience reading and interpreting system maps and schematics. Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations. Physical & Work Conditions Comfortable working at heights on poles or ladders (up to 32 feet). Able to lift up to 70 pounds and carry tools and ladders across various terrain. Occasional night and weekend work during outages or maintenance windows. Work in attics, crawl spaces, and near power lines as needed. Why Join Vyve? We take care of our people so you can take care of business. Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Growth & Opportunity We proudly promote from within. Whether you're pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we'll support your growth. Additional training and certification support available (SCTE, NCTI). How to Apply Click Apply to submit your resume. If you meet the qualifications, we'll reach out within 5 business days to schedule next steps. We move quickly and so does our network. Equal Opportunity Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status.

WOW! is currently hiring a Field Service Technician! From keeping our facilities running smoothly to working in assigned neighborhoods each day, our Field Operations teams work with their hands to connect our customers to the people and entertainment that matters most to them. Working in Field Services with WOW! allows you all the benefits of working in a great company, without being stuck behind a desk. How can we get you excited to join a company that has won the “Best Places to Work Nationally Award”? Let us tell you about the perks! · Be a part of a company whose core values are respect, integrity, spirit of service, and accountability! · Pay Range: $18.00-$24.00/hr. (Based on experience) · Quarterly bonuses based on incentive program! · Receive nationally recognized certifications which upon completion boosts your pay! · We are currently offering a restricted stock grant! · Medical, dental, and vision insurance · 401k with a company match, PTO, paid holidays, FlexPay, and tuition reimbursement. · Receive a company vehicle, gas card, tools, professional uniform, and PPE! · Defined career pathing opportunities including Lead, Supervisor, Manager, and Director. · Significant discounts on broadband packages for employees residing in our service areas. What you'll be doing: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service, for phone, internet or video services Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and WOW standards) Provide superior customer service & maintain professional appearance/behavior at all times Complete all tasks to WOW! quality standards Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Tests, maintains, splices, repairs and replaces coax cable. Tests coax cable using signal level meters, volt-OHM meters, spectrum analyzers and compares findings with documentation. Performs network troubleshooting including ping test, trace routes and speed test. Other duties as assigned - which may include training other employees All YOU need is: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Position requires a high school diploma or equivalent. Able to interact with customers to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM) and volt OHM meter. Able to accurately maintain records, logs, reports, work orders, etc. Able to operate handheld Field Service Tool application Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time and walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to use computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

IDT is currently looking for a Money Transfer Sales Representative. IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives that could help us grow by negotiating agreements with new and existing money transfer agents. You can be a part of this high-performing group too by demonstrating the ability to target new markets, travel to prospect and recruit new agents, and work closely with our regional sales team and internal teams to identify prospects. As a member of our team, you would have the opportunity to: * Recruit new Retail Agents and assist in closing deals and growing transaction volumes in all locations; * Provide support to new and existing agents to achieve agreed-upon transaction and revenue targets; * Formulate, in conjunction with our Agent Performance Team, promotions, incentives, and long-term agreements with retail agents to preserve and grow volumes while meeting revenue and profitability goals; * Participate in events, promotions, and other marketing activities to increase consumer awareness, and generate trial and repeat usage of the service; * Submit weekly and monthly performance reports to the Regional Sales Manager and others in management, as required. We would be happy to see: * Minimum 5 years experience in selling international money transfer services to small and medium-sized businesses. * Bachelor's degree preferred. * Candidates must be willing to travel at least 50% of his/her normal business time. * Candidates must have a successful record in developing, maintaining, and growing an MT retail network, especially one servicing the US-to-Africa MT corridor. Requirements: * Proven work experience in a relevant role, including as an account manager; * Bilinguals with fluency in both English and Spanish are preferred; * Must be prepared to go a retailer to retailer visiting customers; * Basic computer skills - comfortable using tablet and/or Bluetooth equipment; * Ability to communicate, present and influence key stakeholders at all levels; * Proven ability to multitask while maintaining sharp attention to detail; * Authorized to work for all US employers; * Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program). We offer you: * Competitive salary and the ability to earn commissions. * Mileage and gas reimbursement program. * On-the-job training and a dynamic work environment. * Excellent and competitive benefits package, including but not limited to medical, dental, 401(k), life insurance, tuition reimbursement, and employee referral program About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Residential FSR-MDU will be responsible for door-to-door selling of our full line of internet, video, and phone services to newly constructed serviceable multi-dwelling units (MDUs) while maintaining and growing set MDU penetration goals in existing contracted properties. This role will be accountable for generating and developing business relationships with building owners and management companies to achieve installation and penetration goals while improving and innovating the customer experience consistent with company standards, practices, and policies. Duties and Responsibilities: Essential duties and responsibilities include the following: Manage and grow customer penetration across an assigned portfolio of multi-dwelling and apartment communities to meet and exceed targets assigned by leadership and existing contracted properties in their portfolio. Reach monthly installation goals by selling internet and additional services to new residential customers in newly constructed & existing assigned multi-dwelling properties Establish and maintain relationships with key players i.e Property Managers within MDU properties to drive productivity, retention, and manage churn Partner with leadership, operations, and marketing teams when action is needed or opportunity is generated Describe and demonstrate the features, benefits and value of WOW! Internet, Cable and Phone product offerings, services, and billing procedures Represent WOW! Internet, Cable, and Phone at property events & association meetings Work with properties to establish a WOW! marketing plan in accordance with Right of Entry Agreements Meet company- established revenue-generating activity requirements for prospecting including site visits, door knocks, contacts, presentations and sales, closing standards, bundling objectives and sales production standards, with a focus on sell-in revenue drivers Routinely perform onsite audits of company relationship and services Complete property surveys and sales reports as required Demonstrate advanced knowledge of company core values, products, & procedures. Act as a single resource for sales, product, technical, or customer care issues and proactive follow-up with customers and internal teams for fast resolution. Perform comprehensive monthly and quarterly customer review meetings to ensure a high level of customer experience. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's degree (B.S.) from four-year College or University; and 1-3 years of related experience or equivalent combination of education and experience, such as Sales, Marketing or Business preferred Experience/Skills Needed: One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience Must be highly organized, flexible, detail-oriented, and able to multitask under pressure Ability to self-motivate and work independently Ability to meet external demands, pressures, strict deadlines, and sales objectives Experience building relationships with internal and external customers Ability to build and maintain professional client relationships Ability to articulate and communicate to internal and external customers. Professional appearance and attitude Strong verbal, written interpersonal, and listening skills. Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary Computer Skills: Google Suite Salesforce Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary Must be able to work in inclement weather While performing the duties of this job the employee is required to have and maintain a valid driver's license and driving record that meets the standards of our insurance company Required to use hands to type, handle objects and paperwork Regularly required to climb, walk, sit and stand for the majority of the workweek Required to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc. Travel to different markets as needed WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Under general supervision, responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed internet and telephony duties. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs and become familiar with new technology as projects and company goals require. Supervisory Responsibilities No direct reports. Illustrative Accountabilities Performs all job responsibilities and duties of a Broadband Technician IV with experience in HFC preventative and demand maintenance, fiber splicing and as a service technician. Performs regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment. Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules. Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations. Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within these specifications at all times. Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment. Familiar with setup and operation of cable modem termination systems, cable modems, and basic networking equipment. Able to work closely with network engineers to facilitate proper operation, maintenance, and restoration of high speed data network. Competent on fiber optic troubleshooting, preparation and fusion splicing. Utilize optical time domain reflectometer to perform splice acceptance tests as well as fault location. Effectively maintains headend and hub site locations in an extremely neat and orderly manner with a strong attention to detail. Knowledgeable on microwave transmitters-receivers, radio backhauls and wireless HSD systems preferred. Responsible for insuring the proper tower and site maintenance schedule is followed. Test and maintain backup powering systems- including generators, uninterruptible power supplies, and temporary feeds. Install and align satellite dishes. Includes fine tuning of feedhorns and replacement of low noise block converters. May include multi-feed assemblies. Properly protects and defends equipment, property and material against loss, theft or damage. Install, maintain, and test emergency alert systems. Performs training of personnel as directed Other duties as assigned. Qualifications High School Diploma or GED required; trade school education is highly desirable. Able to communicate verbally and in writing in a clear and straightforward manner. Networking and IT background preferred. Must know and understand applicable Federal Communication Commission regulations and National Electric Safety Code. Must have excellent interpersonal skills including the ability to have a pleasant, courteous and business like appearance in dealing with customers. Requires a valid driver's license and a good driving record. Punctual, regular and consistent attendance record. Requires strong demonstrated mechanical aptitude. Must be willing to work various shifts including weekends, late nights, inclement weather etc. Valid driver's license and satisfactory driving record. Must be able to work independently and as a group. Essential Job Functions Field exposure to one or more disagreeable or hazardous conditions 100% of work schedule. Must be able to lift a minimum of 70 lbs. Must be able to operate basic hand tools. Must be able to climb poles and ladders. Travel may be required.

VYVE BROADBAND JOB DESCRIPTION Broadband Professional/Expert (BT IV-V) Who are we? Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve! JOB SUMMARY Under general supervision, responsible for preventive and/or demand maintenance and repair of the hybrid fiber coax network (HFC) including all of its associated equipment in accordance with the company's Engineering Standards. Perform maintenance while providing technical support for the Broadband Technicians (BT) on resolution of service related problems. On-call rotation required. ESSENTIAL FUNCTIONS OF THE POSITION May perform any or all of the following duties of the Broadband Rep/Associate/Specialist/Professional (BT-I, II and III and IV) Troubleshoot and repair basic distribution problems associated with RF, AC, DC portions of the forward and reverse plant Troubleshoot and repair basic problems associated with the optical portion of the forward and return plant Perform routine node optimization, balancing, aligning, and adjustment of components and equipment used to amplify and process signals On a regular basis test all HFC network components using test equipment including but not limited to signal level meters, volt-ohm meters, spectrum analyzers, optical power meter, leakage detector, OTDR and other related test equipment. Record and update documentation, compare findings in the field with existing documentation and adjust and repair accordingly Perform routine maintenance on standby power supplies in accordance with the preventative maintenance program and update all associated documentation Monitor, record, and repair signal leakage Comply with regulatory requirements. Compile data for inclusion in FCC and other regulatory reports Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate communications device in accordance with company policies Communicate with appropriate departments to update progress during outage restoration and maintenance activities Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock and secure assigned vehicle and equipment, in accordance with company policies Read and accurately interpret system/network design maps and simple schematics Adhere to industry specific, local, state and federal regulations, as applicable. Know, understand and follow company policy Actively and consistently support all efforts to simplify and enhance the customer experience Perform other duties as needed or assigned to meet customer expectations PREFERRED QUALIFICATIONS Skills, Abilities and Knowledge Advanced understanding of IP networks Moderate understanding of HFC networks and optical design Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to splice coax and fiber optic cable Ability to use personal computer and software applications Knowledge of company products and services Knowledge of HFC plant construction Education High school Diploma or equivalent work experience Related Work Experience 6 months+ Broadband Specialist (BBT III) or equivalent work experience Certifications and/or Licenses BT-IV certification or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE) Valid driver's licenses with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Why Join Vyve? We take care of our people so you can take care of business. Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law. Powered by JazzHR n0YYeEftUo

Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI, and hosted voice services to the business community. Vyve serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. The primary function of the Business Solutions Account Executive (“Account Executive”) is to generate Vyve Business Solutions sales opportunities and to supervise Vyve Business Solutions sales activity for an assigned sales region. The Account Executive's sales focus is, but not solely, on fiber products. This position reports directly to the Business Manager. Duties and responsibilities include the following: Identify Business Solutions opportunities in the assigned territory Seek new customers by continuously prospecting and following Vyve Business Solutions' sales strategies and tactics Responsible for completing required documentation and reporting for the proper processing of sales Execute sales strategy to meet sales goals for the assigned region Coordinate customer's solution needs, solution estimate and final solution price quote for all Vyve Business Solution products Communicate sales activities, reports and results as requested by Management Develop and implement marketing plans, proposals and presentations as needed Ongoing customer relationship management of existing customer base within an assigned territory Monitor and manage past due accounts Frequent and regular communication with management team Practice safe and defensive driving when representing the company Knowledge, Skills and Abilities Work effectively with fellow team members throughout Vyve Broadband to meet or exceed company sales and service goals. Utilize strong, effective and positive interpersonal and communication skills with temperament to effectively communicate verbally and in writing directly with customers, co-workers, and management. Strong aptitude for organization and assertive setting of priorities to successfully manage time and workload while working independently or with a team to achieve business goals. Solid understanding using computers and programs such as Microsoft Word, Excel, Outlook and data entry programs. Ability to present a professional and positive image and project a positive outlook. Disciplined to meet critical deadlines through diligent follow-up. Accepts and displays accountability to achieve goals. Abide by all Vyve policies and standards as described in the employee handbook and by management. Working Conditions Must be able to speak clearly and communicate effectively. Regularly sits and stands during working hours for prolonged periods. Regularly work in an office setting with and around co-workers and computer equipment. Operate personal vehicle on a regular basis for business Qualifications: Education: High School degree or equivalent required. College degree strongly preferred. Experience: Minimum of three years of sales experience. Telecomm and long-term sales projects experience preferred. Required Skills: Must be able to utilize personal vehicle, possess and maintain valid insurance and driver's license, and maintain a good driving record. Ability to fulfill the job duties, skills and responsibilities listed above. The above is a summary of responsibilities. Vyve anticipates that the job responsibilities described herein may change from time to time as the needs of the system are developed. Vyve Broadband is equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Keep our communities connected As a Broadband Network Technician (BT IV-V) at Vyve Broadband, you'll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start. You'll be the front line of uptime solving challenges others can't, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow. What You'll Do Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems. Optimize network performance through node balancing, alignment, and signal calibration. Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations. Maintain documentation and perform scheduled maintenance on standby power supplies. Lead or mentor lower-tier technicians (BT I-III) on field best practices and customer service. Support outage restoration efforts with clear communications to teams and dispatch. Maintain and safely operate a company vehicle and equipment. Record and submit job logs and documentation using mobile devices or work order systems. What You Bring BT IV certification or equivalent work experience. 6+ months as a Broadband Technician III or equivalent field network experience. Ability to splice coax and fiber optic cable. Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors. Strong understanding of HFC and IP networks. Experience reading and interpreting system maps and schematics. Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations. Physical & Work Conditions Comfortable working at heights on poles or ladders (up to 32 feet). Able to lift up to 70 pounds and carry tools and ladders across various terrain. Occasional night and weekend work during outages or maintenance windows. Work in attics, crawl spaces, and near power lines as needed. Pay and Benefits Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Growth & Opportunity We proudly promote from within. Whether you're pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we'll support your growth. Additional training and certification support available (SCTE, NCTI). How to Apply Click Apply to submit your resume. If you meet the qualifications, we'll reach out within 5 business days to schedule next steps. We move quickly and so does our network. Equal Opportunity Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status.

VYVE BROADBAND JOB DESCRIPTION Broadband/Cable Installer Technician Who are we? Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve! What's the job? Performs residential and commercial installation of internet, phone and cable services Troubleshoot and fix service issues Delivers a spectacular customer experience Upsells current services such as internet speeds Requires lifting, climbing, and working in all types of weather Does this sound like you? High School Diploma or equivalent Valid driver's license and clean driving record Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied Hard worker that likes to learn, grow and be busy Searching for a rewarding career that just “feels right” Not afraid of heights (poles, roofs, towers) Why our people love working for Vyve… Growth - ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver's seat of your career, work your way up from entry level to Director - the sky is the limit! Benefits - Great medical, dental, vision plan plus fun extras like pet insurance, 401k with company match, home & auto discounts, and most importantly - FREE SERVICES!! Save thousands on your internet and cable bill per year Compensation - Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan Company vehicle, gas card, tools & equipment Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Job Description Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following: Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers Communicate sales activities, reports, and results as requested by Management Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer Monitor and manage past due accounts Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services Frequent and regular communication with management team Manage and develop customers through Salesforce Sales Cloud Knowledge, Skills and Abilities Ability to work well in a team environment to meet profit center goals/quotas Exhibit strong sales and customer service orientation with an inclination towards helping others and proactively handle customer concerns Salesforce Sales Cloud experience a plus Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through Strong attention to detail Demonstrate the urgency to effectively resolve customer issues and/or close a sale Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services Qualifications: Education: High School degree or equivalent required. College degree strongly preferred Experience: Some sales or wireless experience necessary. Office experience preferred. Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law. Powered by JazzHR hl EdXEuL5R

Direct Sales Representative (Door to Door) Vyve Broadband is growing, and we are looking for motivated, outgoing sales professionals to help connect our communities to fast, reliable internet services. If you enjoy being in the field, talking with people, and getting rewarded for your performance, this role offers a strong opportunity to build a sales career while making a real impact in the neighborhoods we serve The Direct Sales Representative is responsible for driving residential subscriber growth through face to face engagement in assigned neighborhoods. This is a performance driven field sales role focused on new customer acquisition, market penetration, and delivering a professional, compliant, and customer focused sales experience. This role requires consistent daily activity, strong self discipline, and accountability to sales and productivity targets. Representatives are expected to represent Vyve Broadband with integrity while contributing directly to net growth objectives.Essential Duties & Responsibilities Sales Execution and Results - Conduct door to door canvassing within assigned territories to acquire new residential customers - Present Vyve Broadband internet, video, voice, and managed WiFi solutions accurately and confidently - Meet or exceed individual sales, activity, and productivity goals - Accurately enter customer orders, promotions, and installation details into required systems - Reduce order fallout by setting clear expectations and ensuring data accuracy Customer Experience and Brand Representation - Deliver a respectful, professional, and customer focused sales experience - Clearly explain pricing, promotions, installation timelines, and service features - Set honest and accurate expectations to support customer satisfaction and retention - Maintain professional appearance and comply with Vyve branding and identification standards Territory and Activity Management - Work assigned routes and neighborhoods according to territory plans and schedules - Track and report daily activity including doors knocked, conversations, and sales - Gather and share competitive intelligence and customer feedback - Adjust approach based on neighborhood demographics and competitive conditions Compliance and Conduct - Adhere to Vyve policies, sales compliance requirements, and ethical standards - Follow all privacy, data protection, and customer information guidelines - Comply with local solicitation laws and company permitting requirements - Maintain reliable attendance and punctuality Collaboration and Development - Participate in required training, coaching sessions, and sales meetings - Collaborate with installation, customer care, and support teams to ensure smooth customer onboarding - Assist with mentoring or onboarding of new sales representatives when requested Required Qualifications High school diploma or GED required Door to door, direct sales, or commission based sales experience preferred Telecom, broadband, or utility sales experience a plus Strong verbal communication and interpersonal skills Ability to work independently in a field environment Resilience and comfort handling rejection Basic proficiency with mobile devices and sales applications Reliable transportation and ability to meet company vehicle use requirements Work Environment & Physical Requirements Field based role with extensive walking and standing Ability to navigate residential neighborhoods, stairs, and uneven terrain Schedule may include evenings and weekends based on customer availability Performance Measures Achievement of individual sales and activity targets Order quality and accuracy Customer satisfaction and complaint reduction Territory coverage and consistency Compliance with policies and standards Vyve Broadband is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Interested candidates are encouraged to apply and take the next step in building a sales career with Vyve Broadband.

Job DescriptionKeep our communities connected As a Broadband Network Technician (BT IV-V) at Vyve Broadband, you'll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start. You'll be the front line of uptime solving challenges others can't, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow. What You'll Do Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems. Optimize network performance through node balancing, alignment, and signal calibration. Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations. Maintain documentation and perform scheduled maintenance on standby power supplies. Lead or mentor lower-tier technicians (BT I-III) on field best practices and customer service. Support outage restoration efforts with clear communications to teams and dispatch. Maintain and safely operate a company vehicle and equipment. Record and submit job logs and documentation using mobile devices or work order systems. What You Bring BT IV certification or equivalent work experience. 6+ months as a Broadband Technician III or equivalent field network experience. Ability to splice coax and fiber optic cable. Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors. Strong understanding of HFC and IP networks. Experience reading and interpreting system maps and schematics. Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations. Physical & Work Conditions Comfortable working at heights on poles or ladders (up to 32 feet). Able to lift up to 70 pounds and carry tools and ladders across various terrain. Occasional night and weekend work during outages or maintenance windows. Work in attics, crawl spaces, and near power lines as needed. Why Join Vyve? We take care of our people so you can take care of business. Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Growth & Opportunity We proudly promote from within. Whether you're pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we'll support your growth. Additional training and certification support available (SCTE, NCTI). How to Apply Click Apply to submit your resume. If you meet the qualifications, we'll reach out within 5 business days to schedule next steps. We move quickly and so does our network. Equal Opportunity Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status. Powered by JazzHR 9w8SSqjv88

Under general supervision, responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed internet and telephony duties. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs and become familiar with new technology as projects and company goals require. Supervisory Responsibilities No direct reports. Illustrative Accountabilities Performs all job responsibilities and duties of a Broadband Technician IV with experience in HFC preventative and demand maintenance, fiber splicing and as a service technician. Performs regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment. Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules. Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations. Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within these specifications at all times. Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment. Familiar with setup and operation of cable modem termination systems, cable modems, and basic networking equipment. Able to work closely with network engineers to facilitate proper operation, maintenance, and restoration of high speed data network. Competent on fiber optic troubleshooting, preparation and fusion splicing. Utilize optical time domain reflectometer to perform splice acceptance tests as well as fault location. Effectively maintains headend and hub site locations in an extremely neat and orderly manner with a strong attention to detail. Knowledgeable on microwave transmitters-receivers, radio backhauls and wireless HSD systems preferred. Responsible for insuring the proper tower and site maintenance schedule is followed. Test and maintain backup powering systems- including generators, uninterruptible power supplies, and temporary feeds. Install and align satellite dishes. Includes fine tuning of feedhorns and replacement of low noise block converters. May include multi-feed assemblies. Properly protects and defends equipment, property and material against loss, theft or damage. Install, maintain, and test emergency alert systems. Performs training of personnel as directed Other duties as assigned. Qualifications High School Diploma or GED required; trade school education is highly desirable. Able to communicate verbally and in writing in a clear and straightforward manner. Networking and IT background preferred. Must know and understand applicable Federal Communication Commission regulations and National Electric Safety Code. Must have excellent interpersonal skills including the ability to have a pleasant, courteous and business like appearance in dealing with customers. Requires a valid driver's license and a good driving record. Punctual, regular and consistent attendance record. Requires strong demonstrated mechanical aptitude. Must be willing to work various shifts including weekends, late nights, inclement weather etc. Valid driver's license and satisfactory driving record. Must be able to work independently and as a group. Essential Job Functions Field exposure to one or more disagreeable or hazardous conditions 100% of work schedule. Must be able to lift a minimum of 70 lbs. Must be able to operate basic hand tools. Must be able to climb poles and ladders. Travel may be required.

WOW! is hiring a Residential Sales Specialist! Part-time Opportunity in Greenville, SC! The Residential Sales Specialist is responsible for growing our residential customer base by selling our internet services to single-family units. Let us tell you about the perks! Be a part of a company whose core values are respect, integrity, spirit of service, and accountability! Pay: $14.00/hour + uncapped commissions! The preferred schedule will be 3:00pm-7:00pm (peak hours for contact), we're flexible on what days you choose to work! Significant discounts on broadband packages for employees residing in our service areas. Company cell phone and iPad provided, mileage reimbursement, tools, professional uniform, and personal protective equipment to do your best and stay safe What you'll be doing: Included but are not limited to the following: Walks door to door pitching products and services directly to potential customers Works in assigned neighborhoods and routes, tracking leads and following up Logs daily activities and customer interactions Meets sales goals and quota Complies with local solicitation laws and company policies Attends team meeting and training sessions as needed Learns new sales techniques and products Other duties and responsibilities as assigned. All you need is: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience High school diploma/GED is required. One year of sales experience is preferred, preferably in the communications or technology industry or equivalent Proficient with Microsoft products and utilizing other web-based applications. Ability to learn new software systems and access online support/tools. Skills and Abilities to be Successful in this Role Must be highly organized, flexible, detail-oriented, and able to multitask under pressure Ability to self-motivate and work independently Ability to meet external demands, pressures, strict deadlines, and sales objectives Experience building relationships with internal and external customers Ability to build and maintain professional client relationships Ability to articulate and communicate to internal and external customers. Professional appearance and attitude Strong verbal, written interpersonal, and listening skills. Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary Ability to work with confidential information in a professional manner Ability to work with, and in, a team environment Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary Must be able to work in inclement weather While performing the duties of this job the employee is required to have and maintain a valid driver's license and driving record that meets the standards of our insurance company Required to use hands to type, handle objects and paperwork Required to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc. Travel to different markets as needed WOW! is an Equal Opportunity Employer - R ace/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

VYVE BROADBAND JOB DESCRIPTION Broadband Professional/Expert (BT IV-V) Who are we? Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve! JOB SUMMARY Under general supervision, responsible for preventive and/or demand maintenance and repair of the hybrid fiber coax network (HFC) including all of its associated equipment in accordance with the company's Engineering Standards. Perform maintenance while providing technical support for the Broadband Technicians (BT) on resolution of service related problems. On-call rotation required. ESSENTIAL FUNCTIONS OF THE POSITION May perform any or all of the following duties of the Broadband Rep/Associate/Specialist/Professional (BT-I, II and III and IV) Troubleshoot and repair basic distribution problems associated with RF, AC, DC portions of the forward and reverse plant Troubleshoot and repair basic problems associated with the optical portion of the forward and return plant Perform routine node optimization, balancing, aligning, and adjustment of components and equipment used to amplify and process signals On a regular basis test all HFC network components using test equipment including but not limited to signal level meters, volt-ohm meters, spectrum analyzers, optical power meter, leakage detector, OTDR and other related test equipment. Record and update documentation, compare findings in the field with existing documentation and adjust and repair accordingly Perform routine maintenance on standby power supplies in accordance with the preventative maintenance program and update all associated documentation Monitor, record, and repair signal leakage Comply with regulatory requirements. Compile data for inclusion in FCC and other regulatory reports Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate communications device in accordance with company policies Communicate with appropriate departments to update progress during outage restoration and maintenance activities Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock and secure assigned vehicle and equipment, in accordance with company policies Read and accurately interpret system/network design maps and simple schematics Adhere to industry specific, local, state and federal regulations, as applicable. Know, understand and follow company policy Actively and consistently support all efforts to simplify and enhance the customer experience Perform other duties as needed or assigned to meet customer expectations PREFERRED QUALIFICATIONS Skills, Abilities and Knowledge Advanced understanding of IP networks Moderate understanding of HFC networks and optical design Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to splice coax and fiber optic cable Ability to use personal computer and software applications Knowledge of company products and services Knowledge of HFC plant construction Education High school Diploma or equivalent work experience Related Work Experience 6 months+ Broadband Specialist (BBT III) or equivalent work experience Certifications and/or Licenses BT-IV certification or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE) Valid driver's licenses with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Why Join Vyve? We take care of our people so you can take care of business. Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Job DescriptionKeep our communities connected As a Broadband Network Technician (BT IV-V) at Vyve Broadband, you'll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start. You'll be the front line of uptime solving challenges others can't, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow. What You'll Do Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems. Optimize network performance through node balancing, alignment, and signal calibration. Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations. Maintain documentation and perform scheduled maintenance on standby power supplies. Lead or mentor lower-tier technicians (BT I-III) on field best practices and customer service. Support outage restoration efforts with clear communications to teams and dispatch. Maintain and safely operate a company vehicle and equipment. Record and submit job logs and documentation using mobile devices or work order systems. What You Bring BT IV certification or equivalent work experience. 6+ months as a Broadband Technician III or equivalent field network experience. Ability to splice coax and fiber optic cable. Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors. Strong understanding of HFC and IP networks. Experience reading and interpreting system maps and schematics. Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations. Physical & Work Conditions Comfortable working at heights on poles or ladders (up to 32 feet). Able to lift up to 70 pounds and carry tools and ladders across various terrain. Occasional night and weekend work during outages or maintenance windows. Work in attics, crawl spaces, and near power lines as needed. Pay and Benefits Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions Wellness Rewards - Earn up to $500/year just for completing checkups & screenings Extra Perks - Pet insurance, identity theft protection, legal assistance, and more Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family Growth Opportunities - Leadership development, professional sales training & ongoing learning Growth & Opportunity We proudly promote from within. Whether you're pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we'll support your growth. Additional training and certification support available (SCTE, NCTI). How to Apply Click Apply to submit your resume. If you meet the qualifications, we'll reach out within 5 business days to schedule next steps. We move quickly and so does our network. Equal Opportunity Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status. Powered by JazzHR mGwmprdJH9

VYVE BROADBAND JOB DESCRIPTION Broadband/Cable Installer Technician Who are we? Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve! What's the job? Performs residential and commercial installation of internet, phone and cable services Troubleshoot and fix service issues Delivers a spectacular customer experience Upsells current services such as internet speeds Requires lifting, climbing, and working in all types of weather Does this sound like you? High School Diploma or equivalent Valid driver's license and clean driving record Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied Hard worker that likes to learn, grow and be busy Searching for a rewarding career that just “feels right” Not afraid of heights (poles, roofs, towers) Why our people love working for Vyve… Growth - ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver's seat of your career, work your way up from entry level to Director - the sky is the limit! Benefits - Great medical, dental, vision plan plus fun extras like pet insurance, 401k with company match, home & auto discounts, and most importantly - FREE SERVICES!! Save thousands on your internet and cable bill per year Compensation - Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan Company vehicle, gas card, tools & equipment Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law. Powered by JazzHR ACC2L1uwi6