W. W. Norton & Company jobs - 349 jobs

How You'll Contribute The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp). In 2026, we are opening the Museum of Exploration, featuring a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard. The Public Programming team creates ticketed and free experiences at the Museum of Exploration that engage local and global audiences, showcase National Geographic Explorers, and highlight the Museum's exhibitions and collections. In addition to enriching the on-campus guest experience, the department currently manages two other primary business lines: the National Geographic Live touring speaker series, which brings Explorer-led storytelling to performing arts venues worldwide, and the Speakers Bureau, which provides compelling speakers for private engagements around the globe. These programs are designed to advance the Society's mission by deepening public understanding of science, exploration, and storytelling, while driving sustainable revenue for the organization. How You'll Contribute The Booking Specialist, National Geographic Live, supports business development, speaker relations, and revenue-generating activities for National Geographic Live and Speakers Bureau. This role focuses on market research, lead generation, client engagement, data management, and performance reporting while providing essential support to the Booking Manager throughout the sales and Explorer engagement process. The successful candidate will be goal-oriented and data-driven, with a proven record of achieving measurable performance and revenue targets. They will demonstrate the ability to analyze market trends, manage CRM data, and translate pipeline activity into actionable insights for business growth. Your Impact Responsibilities Include: Market Research & Prospecting (40%) Conduct market research to identify new business opportunities across corporate, association, university, festival, performing arts, non-profit, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors, both domestically and internationally. Build and maintain a comprehensive CRM database of prospects, tracking decision-makers, industry segments, and event trends. Drive outbound lead-generation efforts in partnership with the Booking Manager by identifying prospects, conducting direct outreach, and converting early-stage engagement into new business opportunities for the Bureau. Analyze market and performance data to inform prospecting strategy, identify priority markets, and refine sales targets. Generate accurate, detailed sales reports and performance dashboards using Salesforce and Monday.com to provide senior-level visibility into leads, conversion rates, and revenue progress. Sales Support & Client Engagement (25%) Serve as the primary point of contact for inbound client inquiries; assess event objectives and recommend suitable speakers from the roster. Prepare customized proposals, pricing summaries, and speaker recommendations in partnership with the Booking Manager. Support all phases of the client sales cycle, from initial outreach to proposal follow-up and contracting, ensuring timely responses and professional communication. Manage CRM updates and documentation for client interactions, proposals, and confirmed bookings to maintain visibility across teams. Partner with Account Services and Operations team members to ensure seamless communication from booking confirmation through event delivery. Track client satisfaction and identify repeat-business opportunities for cultivation. Speaker Agreements & Talent Development (20%) Support the Booking Manager and Account Specialist in executing agreements and negotiations with prospective talent, ensuring alignment with organizational goals and financial guidelines. Request and organize essential speaker materials, including bios, headshots, topics, videos, fees, and availability for Creative, Marketing, and Content teams. Collaborate with Marketing and Creative to develop and update speaker one-sheets, digital listings, client newsletters, and promotional campaigns. Maintain speaker calendars, track engagement history and performance feedback, and identify high-potential talent for repeat or premium bookings. Support speaker development by identifying event opportunities that enhance visibility, strengthen storytelling impact, and align each speaker's work with the Society's mission. Performance Tracking & Administrative Support (15%) Establish measurable quarterly goals in collaboration with the Booking Manager and provide regular progress updates through written reports and dashboards. Produce concise, actionable performance summaries highlighting KPIs such as lead-to-booking ratio, total revenue booked, client retention, and average deal size. Maintain contract and proposal documentation to support accurate forecasting and strategic planning. Assist in developing templates, systems, and reporting processes that improve workflow consistency and departmental efficiency. Compile data and insights to support senior-level presentations, budget planning, and long-term growth strategies. What You'll Bring Educational Background Bachelor's degree preferred Minimum Years and Type of Experience 3+years of professional experience in the speakers bureau, corporate events, MICE, or live entertainment industries, ideally supporting speaker or talent bookings for conferences, associations, and corporate programs. Selection Criteria Proven ability to achieve or exceed measurable sales, revenue, or engagement targets in a structured sales environment. Familiarity with live-event formats and deal structures common to corporate programs, conferences, museums, festivals, and performing arts centers, with the ability to identify revenue opportunities and mitigate risk. Ability to establish and maintain strong partnership relationships with clients, internal teams, and external partners. Strong research and analytical skills with the ability to translate data into actionable strategies. Demonstrated ability to build and maintain data-driven reports and performance dashboards for senior-level audiences. Excellent written and verbal communication skills; able to synthesize and present complex information clearly. Exceptional organizational and time-management skills, with precise attention to detail and documentation. Collaborative, mission-driven mindset with the ability to partner effectively across teams. Comfortable working in a dynamic environment that supports multiple overlapping projects, shifting priorities, and deadlines. Willingness to work occasional nights or weekends as needed for events or client schedules. Desired Qualifications Extensive knowledge of current trends and best practices in the live events, MICE, and corporate meetings industries is strongly preferred. Experience working with keynote speaker bookings, talent agencies, or live-event sales. Established network of meeting and event planners across North America and key international markets. Understanding of nonprofit or cultural-institution business models and mission-driven programming. Experience with data visualization or reporting tools (e.g., Salesforce dashboards, Monday.com reporting, or Excel analytics). Proficiency in Monday.com and Salesforce preferred; bonus if familiar with Nonprofit Cloud. Proficiency in both the Microsoft Office suite and Google Workspace tools. Supervision No direct reports Job Designation Remote Salary Information The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations. The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $66,500.00 - $70,000.00. In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Job Designation Remote - Our Remote designation includes staff who must work in another location in the U.S. or abroad, such as our regional leads for our Education and International teams or regional fundraisers in Advancement. Staff may also be designated as Remote by their supervisors (with approval by the Senior Team lead) because of their job duties, and are afforded this status when it is beneficial to NGS, their respective team, and the employee. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. W e encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

Please Note: Candidates for this position must live within a commutable distance to Westlake Village, CA, Washington DC or New Rochelle, NY. The People Business Partner (PBP), reports to the Associate Director, People Business Partners, North America, and provides strategic solutions and support to assigned client groups. The People Business Partner strategy at Sage is a value proposition centered on a responsive, responsible, and proactive methodology, with specific focus on identifying solutions and strategies for the right talent, in the right place, at the right time. Serves as a People & Culture (P&C) application agent, enabling the formulation of proactive people strategy, decision-making, and problem solving, furthering Sage's overall strategy and objectives PBPs are an indispensable driver of organizational success and value creation within the P&C framework. They provide exceptional proactive solutions and support to an assigned client portfolio within North America. Work with company leaders, clients, and P&C team to develop solutions in line with strategic objectives. The PBP sees opportunities to gain deeper understanding of the challenges, goals, opportunities, and aspirations of the business, and provide value through strategy, solutions, and services. Tasked with comprehending long-term objectives, they seek opportunities to make substantial contributions towards achieving client goals, and subsequently collaborate with global counterparts to develop actionable plans and highly valued interventions that have a global application, respect for the regional differences, appreciation for the culture, and delivery with patience and skill. Key Capabilities & Experience Skilled Business Partner: * Significant experience and shown success working at a Human Resources or People Business Partner or equivalent, preferably in a global organization, working with multiple assigned client groups. * Deep subject matter expertise and knowledge of effective strategic and modern people practices, validated experience with leading change initiatives within a global company, delivering pragmatic solutions to business challenges, and providing exceptional service. HR subject matter professional: * Trusted advisor and mentor on sophisticated employee resourcing, performance and relations issues, ensuring consistent and fair handling of all matters and adhering to policies, procedures, and employment law. * Including, but not limited to the areas of talent assessment, succession planning, workforce enablement, organization design, performance management, attraction and engagement, strategic workforce planning, and application of the HR body of knowledge that apply modern approaches, and methodologies. * Well versed and current in the application of and compliance to U.S. federal, state and local law, ideally with experience with Canadian national, province, and local labor law. * M&A experience desired. Skilled leader: * Optimally completes tasks, champions positive relationships, and demonstrates emotional intelligence. * Develops strong collaborative relationships internally and externally to maintain a level of knowledge and understanding enabling the delivery of comprehensive and exceptional service to support the business. * Highly experienced working within a hybrid and/or remote working environment within a distributed global organization. Data fluency: * Skilled with mining, analyzing and presenting data to communicate insights that "tell the story" to enable high quality data driven decisions, drive continuous improvement and evaluate effectiveness. * Highly skilled in people metrics and evaluation methods, desired. Technically and highly proficient in the use of Office 365 and HRIS. Exceptional courage: * Ability to address sophisticated problems and lead business efforts, projects or programs, demonstrating creativity, emotional intelligence, and thoughtfulness in approach and delivery. Ability to challenge the status quo in a change-orientated fast-paced environment, while optimally handling risk and respecting the culture. * Experienced in effectively handling and mediating to resolve conflict and through proactive approaches, leans in to identify potential situations and quickly identifies and applies appropriate intervention. Culture keeper: * Experience in developing and implementing strategies and approaches that promote diversity, equity and inclusion within a highly distributed workforce. * Possess a high degree of business and cultural competence and is highly astute and able to optimally understand business needs. * Proficient in respecting culture, acknowledging history, crafting future state, and maintaining authenticity. Highly motivated: * Self-motivated, solution focused, with a shown attention to detail and able to positively adapt. * Resilient, agile, thoughtful and iterative, is flexible and adaptable when facing tough calls. * Has a growth mindset with the capacity to innovate and drive continuous improvement. * Can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards. * Adapts approach depending upon the situation. Is seen as balanced despite the conflicting demands of the situation. * Highly curious; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business and organization. * Knows the competition. Is aware of how strategies and tactics work in the marketplace. Master communicator: * High degree of interpersonal savviness, exceptional negotiator, resilient, approachable and maintains a high degree of ethics, integrity and trust. * Excellent communication skills, self-confident and able to influence and engage at all levels, applies focused listening capabilities, and finds common ground to gain agreement. Effective work style: * Exceptional client service, outcomes and focus. * Works with urgency and with a proactive approach, high adept to quickly and accurately connect the dots and deliver effective solutions. * Effectively deals with ambiguity and applies an agile and iterative approach, capable of "rewiring the house with the lights on", is positive, patient and persistent. * Skilled in handling client workload and prioritizing business needs, collaborating with local and global teams on HR projects. If you have a disability and you need any support during the application process, please contact ********************* All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce. Department People & Culture Role People Business Partner Locations Thousand Oaks, United States, Washington D.C., United States, Remote - New Rochelle, NY Yearly salary $100,000 - $120,000 Remote Status Hybrid Employment Type Full-time Employment Level Mid Level Thousand Oaks, United States Washington D.C., United States Remote - New Rochelle, NY About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. Develop and implement tailored success plans that align with customer goals and increase product usage. Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. Conduct regular health checks to assess value realization and identify opportunities for growth. Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: Proven ability to quickly learn and master new systems and applications. Excellent communication and presentation skills. Strong analytical skills with the ability to translate data into actionable insights. Ability to explain technical concepts in a clear, business-friendly manner. Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: Bachelor's degree preferred. 5+ years of experience in a Sales or Customer Success role. Experience in Educational Technology or Higher Education. Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

The Faculty Partner, Temporary is a nationwide consultant that is a key member of the Digital Learning Solution's Engagement Program advisory team. They will be predominantly associated with a single discipline from one of Sage's key publishing areas: Psychology, Sociology, Criminal Justice, or Business, although other Sage disciplines will also be considered. This role is for individuals that are driven to provide their pedagogical expertise with higher-ed faculty members throughout the United States. Held accountable for sharing their expertise on how to best align Vantage to support learning outcomes and program goals. They will be encouraged to drive usage and promote value of Vantage through leading webinars, publishing content, and sharing best practices to meet the needs of today's faculty and learners. The Faculty Partner, Temporary will collaborate with internal Sage teams, as well as working with our external customers, committing to approximately 10 hours of service per month. Internally, they will provide insight to Sage teams on topics such as product development, product training resources, and serve as a consult on best practices with the product. They will assist the sales teams by providing support pre-sales, giving insight into the faculty mindset, and assist with retention. Externally, they will strategically partner with key course-level administrators and instructors, acting as subject matter authorities to advise on the adoption and implementation of Vantage, as well as consult on the redesign of courses and/or curriculum. They will share their expertise in how to best align Vantage to support the customer's initiatives. Expectations of Faculty Partners * Responsible for equipping course-level administrators and instructors with the necessary skills and information they will need to maximize the impact of Sage Vantage in their course each term. * Facilitate face-to-face and virtual trainings or workshops and/or build implementation-specific product tutorials or videos to support accurate and effective usage. * Provide discipline experience and digital courseware knowledge to advise on the right integration of Sage Vantage and an implementation plan that will best support the teaching and learning goals. * Analyze instructor's courses and collaborate with them to apply best practices on digital assessment, grading and reporting strategies, and Learning Management System integration. * Create department specific training resources such as videos, guides, and recorded webinars as needed. * Employ a set of success metrics to provide internal partners with written documentation of recommendations for the evolution of the course design and implementation. * Keep pace with, and assist in the development and improvement of, Sage's higher education product strategy, roadmaps, and releases. * Represent the voice of the customer while attending internal stakeholder meetings. * Provide insights into best practices around faculty engagement with Sales & Services colleagues. * Assist the sales team by communicating Vantage from a faculty perspective to prospective users and committees at high-stakes adoptions. * Demonstrate effective presentation skills. Excel at using questions and presentation style to impact the faculty. If you have a disability and you need any support during the application process, please contact **********************. All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. We anticipate the salary for this position is $65.00 per hour. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce. Department US College Locations United States Hourly salary $65 Remote Status Fully remote Employment Type Temporary Employment Level Mid Level Browse Open Roles * Account Executive, US College Sales US College · Remote - Memphis, TN * Account Executive, US College Sales - Nashville, TN US College · Remote - Nashville, TN * Account Executive - Buffalo, NY US College · Remote - Buffalo, NY, Remote - Rochester, NY More jobs About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today's job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** The Student Advisor role is a customer service-focused position dedicated to providing reliable, high-quality support to students. You will operate in a dynamic, structured environment in this role. Each shift, you will complete around 70 tasks and handle numerous inbound and outbound phone calls. With a strong commitment to service, you will actively listen to students, show compassion, and de-escalate concerns with professionalism and care. This role requires you to multitask within various platforms and tools while delivering accurate, efficient, and well-detailed assistance. Your compassion, communication skills, and technical agility will ensure every student receives an exceptional customer experience. **What you'll do here:** **Student Support & Relationship Building:** + Provide exceptional customer service by actively listening, empathizing, and responding to students' needs. + Build professional rapport quickly through **required** **inbound and outbound phone calls** , email, and case communication. + Maintain a calm, compassionate, and solutions-focused approach, even in challenging or escalated situations. **Case & Contact Management** + Handle approximately 70 assigned tasks per shift while meeting productivity, accuracy, and service-level expectations. + Maintain a 95% case closure and answer rate by efficiently managing a high volume of required phone contacts. + Document all interactions thoroughly and accurately across multiple systems, browsers, and applications. **Problem Solving & First-Contact Resolution:** + Identify issues quickly, determine the underlying cause, and resolve concerns by using approved guidance, required scripts, and sound judgment while supporting and advocating for the student. + Provide clear, accurate, and timely solutions that help students move forward and minimize repeat contacts. + Balance student needs with business policies while staying professional, empathetic, and solution focused. **De-escalation & Customer Advocacy:** + Use emotional intelligence and conflict-resolution techniques to de-escalate tense or emotionally charged situations. + Advocate for students by understanding their challenges, addressing concerns thoroughly, and guiding them through next steps. + Maintain consistent professionalism and composure while helping students feel supported and heard. **Skills you will need here:** + **Passion for Students:** Driven to exceed customer expectations by providing exceptional service and resolving customer issues effectively. + **Emotional intelligence:** Showing genuine care and understanding towards customers' concerns and needs. Showing compassion towards customers by acknowledging their emotions and providing appropriate support and solutions. + **Communication:** Demonstrating effective communication skills to build rapport and establish a positive relationship with students. Actively listening to customers to fully understand their concerns and requirements. + **Efficiency:** Demonstrating the ability to meet or exceed customer service efficiency metrics and performance goals while handling assigned cases and phone calls within a structured and fast-paced environment. + **Attention to detail:** Handling numerous tasks across multiple applications and screens while ensuring accuracy and thoroughness in responses. + **Technological** **proficiency:** Proficient in using computers, navigating multiple browsers, tabs, and tools simultaneously to answer questions quickly and optimally. + **Organization:** Uses time management to handle assigned tasks. Maintaining a system to prioritize and track tasks to ensure they are completed effectively and on time. + **Punctuality:** Being consistently on time and present for scheduled shifts. Proactively communicating any unexpected events or issues that may affect attendance or performance. **Experience** + 1-2 Years Experience in Customer Service, in a fast-paced environment + Bilingual - Fluently Speak, Read, and Write in **Spanish/English (Required)** + Proven ability to work in a fast-paced student or customer facing environment. + We encourage individuals with diverse service experiences to apply (examples include hospitality, restaurants, retail, collections, childcare and education). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $39,000.00 - $43,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **About the Role** As a **Talent Acquisition Partner** at **Cengage Group** , you will be an integral part of our collaborative and forward-thinking Talent Acquisition team. You'll work closely with hiring managers and HR leaders to attract, engage, and hire top talent across the organization. With a strong foundation in recruiting practices, you'll manage full-cycle recruiting for a range of roles while contributing to a best-in-class candidate and hiring manager experience. You'll support our mission to scale hiring through process excellence, data insights, and a people-first approach-playing a key role in building the teams that shape our business. This role is not just about filling roles-it's about being a **trusted advisor to the business** . You'll bring market insights, talent trends, and compensation data to the table and regularly meet with business leaders to assess what's working, where we can improve, and how to continuously evolve our hiring strategies. **What You'll Do** + Own and manage end-to-end recruiting processes-from job intake through offer-for a variety of roles, ensuring an exceptional candidate and hiring manager experience. + Act as a strategic talent partner to the business-sharing insights on market trends, candidate availability, pay benchmarks, and competitive intelligence to inform hiring decisions. + Partner closely with hiring managers and HR partners to understand hiring needs, build sourcing strategies, and deliver on staffing goals. + Meet regularly with business leaders to review progress, hiring challenges, candidate feedback, and opportunities for continuous improvement. + Champion a high-touch, personalized candidate journey, acting as a brand ambassador and ensuring candidates feel valued and informed at every stage. + Proactively build and maintain a pipeline of diverse, qualified talent through sourcing, networking, and relationship-building. + Utilize **Workday Recruit** to manage requisitions, track candidates, and maintain data accuracy. + Leverage recruiting metrics and data to inform hiring strategies, track progress, and continuously improve the recruiting process. + Support employer branding initiatives in collaboration with the broader TA team and Communications, including promoting job opportunities via social media and professional networks. + Ensure recruitment practices align with employment laws and company policies, maintaining accurate and compliant documentation. + Work cross-functionally with other Talent Acquisition Partners, Coordinators, and HR stakeholders to continuously improve our recruiting processes and candidate experience. **What You'll Bring** + 3-5 years of full-cycle recruiting experience, ideally within a mid-to-large matrixed organization or high-growth environment. + Ability to build trusted relationships with business leaders by offering data-driven insights, market knowledge, and strategic guidance. + Experience using WorkDay as an ATS to manage requisitions and candidate flow. + Excellent written and verbal communication skills with the ability to influence, advise, and guide stakeholders. + Strong organizational skills with the ability to manage multiple requisitions and competing priorities simultaneously. + Ability to interpret recruiting metrics and leverage insights to improve hiring strategies. + Proven success partnering with hiring managers and HR colleagues to deliver hiring results. + Comfortable with ambiguity and able to shift gears quickly in a fast-paced environment. + Passion for attracting and hiring diverse talent and building inclusive hiring practices. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $70,000.00 - $85,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. **What you'll do here:** + Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects + Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. + Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. + Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. + Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. + This role will also support the VP of Revenue Operations calendar, expense management and budgeting. **Skills you will need here:** + Bachelor's degree in Business, Finance, Project Management, or related field. + 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). + Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). + Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Join Cengage's Infosec marketing team as a Senior ABM and Paid Social Media Manager and help us build the future of cybersecurity awareness and training! This is an outstanding opportunity to lead our world-class account-based marketing (ABM) initiatives and flawless paid social media strategies. You will collaborate with ambitious sales and marketing leaders to successfully implement high-impact programs that drive business growth. **Essential functions:** + Partner closely with sales and cross-functional teams to integrate ABM initiatives with broader go-to-market strategies, ensuring seamless execution and measurable outcomes. + Own the strategy, planning, execution, and measurement of strategic 1:1 and 1: Few ABM programs for target accounts. Use data-driven insights to speed up deal cycles, increase revenue growth, and grow account penetration. + Develop and implement nurturing strategies for Sales' target accounts. + Build personalized multi-touch campaigns with account- and persona-specific messaging. + Build tailored marketing materials for target accounts. + Continuously optimize programs based on data and Sales feedback. **Qualifications:** + Bachelor's degree or equivalent experience in the industry is required. + Minimum 5 years of relevant B2B marketing experience. + Proven success in planning and accomplishing ABM campaigns that drive pipeline and revenue. + Strong understanding of B2B buyer journeys and enterprise sales cycles. + Experience with ABM platforms and CRM/marketing automation tools. + Data-driven approach with the ability to interpret metrics and optimize campaigns. + Expertise in paid social media strategy, planning, and implementation (primarily LinkedIn). + Experience with analytics and a passion for proving marketing results across the marketing and sales funnel. + Excellent project management, communication, and relationship-building skills. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 10% Annual: Individual Target $77,100.00 - $100,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education K-12. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the Sales Consultant in the K-12 market you are expected to travel throughout your assigned territory to visit your current and prospective customers. Conducting in-person sales consultation with faculty, curriculum directors, and administrators. You will develop, and implement, plans to achieve goals. What You'll Do Here: Engage in sales call activities to school districts to explore and present product solutions of both our textbook and digital products. Meet or exceed annual sales goals. Drive new business to develop growth within the territory. Provide accurate forecasting, and sales activity, using company sales tools. Participate, when appropriate, in network building opportunities within territory. Including, but not limited to, conferences, group presentations, and industry functions. Skills You'll Need Here: Required Bachelor's Degree or proven record of consistent sales and goal achievement performance. Excellent verbal, written and electronic communication skills. Ability to build and implement sales solutions. Ability to establish, cultivate and maintain effective working relationship with customers, prospective customers, internal business partners, colleagues and management. Detailed territory management and organizational skills. Strong proficiency in the use of business technologies, including PCs, mobile phones w/email and multiple applications, CRM systems and Microsoft Office Suite. Salesforce knowledge is a plus. Ability to transport materials to customer locations is essential to this role, therefore should be able to lift 50 lbs unaided and move up to 100 lbs with mechanical assistance. Preferred 2 years of teaching, sales or publishing experience. Sales experience in and/or proven understanding of digital information delivery - Familiarity with Salesforce would be beneficial. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD

The Account Executive - College sells to Higher Education faculty within a designated geographical territory. With a hunter mentality, their objective is to grow market share by successfully establishing new business with Sage Vantage and other digital or print content that meets course needs. An ideal candidate is an independent, self-starter whose responsibilities include conducting well-structured consultative sales calls, persuasively demonstrating technology product capabilities, and establishing relationships with faculty members and other customers to gain new business and grow revenue. With a strong drive, ample product knowledge, and active listening skills, this person is confident and persuasive when interacting with customers. The ability to systematically run a large geographic territory through employing in-person and virtual sales techniques is a daily requirement. Sage Account Executives maintain our sales database (MSCRM), which allows them to juxtapose account growth outreach with maintenance activities, resulting in successful adoption of new materials, digital product renewals, and retention and/or expansion of the current base of Sage products. This position is based out of Buffalo, NY, with overnight travel of 20% during the prime selling season. Job Functions and Responsibilities Sales Following a strategic territory selling plan, built with the help and direction of Sales Management, the ideal candidate will work to grow Sage's presence and establish new products in all of our subject areas by: Being highly visible to customers, persuasively conducting quality sales calls, and gaining Vantage demonstrations through employing professional selling techniques. Successfully positioning self and Sage as a strategic business partner within social science and business departments across campus by actively listening to customer needs. Traveling to assigned campuses during selling seasons is required, with geographic travel and overnights outlined in advance, often requiring an excess of 40+ hours per week. Conducting effective sales calls to grow new revenue via well-planned campus appointments and/or schedules, video calls, telephone, and email exchanges with the goal of progressing the territory pipeline and taking new market share. Identifying and dynamically qualifying new sales leads in assigned territory; assertively selling to those identified targets while growing existing business by placing it into recurring revenue models to meet set sales goals. Effectively deploying key sales tools within the course of daily selling and nimbly using the insights that the tools provide to accelerate pipeline movement. Growing market share at the territory and key title level each selling season through strong internal partnerships, as well as through personal drive and resilience to achieve success. Confidently and successfully demonstrating Sage technology and employing sales enablement tools in sales calls. Ensuring data within the CRM system is accurate by maintaining and updating the sales pipeline daily. Overall, a Sage Account Executive is innovative, persuasive, and resilient in meeting the needs of prospects and customers. They are well established in their market, persistent and purposeful in growing their Sage business. Product and Market Knowledge With a well-established presence in their territory, the Sage rep collects and communicates market feedback and product information to Product, Technology, and Sales Management Teams. Develops deep product knowledge through learning programs to be able to persuasively articulate value proposition of products in a competitive landscape. Successfully addresses objections and misconceptions while answering questions of prospective customers effectively either independently or through collaboration with internal team members and specialists. Provides Product Teams with market development leads, faculty advocates, and potential textbook authors. Planning, Reporting, and Database Maintenance Strategically performs and completes Lead Generation (identifying courses, decision makers, enrollments, and product-in-use information) for targeted course markets at accounts identified within assigned territory. Strategically works sales opportunities in CRM to prioritize pipeline and optimize revenue. Strategically plans campus outreach via campus trips/video calls/phone calls. Completes expense reports on a timely basis, handles annual travel and expense budget effectively. Conference Attendance/Business Travel Daily full day and overnight travel to customers 2+ hours away is required to key accounts during active selling times. Required to attend bi-annual sales meeting and other company-wide meetings. Customer/Author Relations Provides excellent customer service when working with potential or existing customers by providing information, resources, and troubleshooting in a timely manner. While engaging with customers and authors, takes appropriate actions to ensure they have a positive experience and image of the company. Effectively works with current customers to cross-sell and referral sell when working with installed base of business. Any combination equivalent to, but not limited to, the following: Required: Bachelor's degree required Demonstrated record of success in academic and professional background. 2 to 4+ years sales experience required, along with a creative, persuasive, strategic, and persistent sales demeanor. Hunter mentality, self-reliant and success oriented. Strong technology demonstration skills. Dedicated work ethic (must be willing to work hours needed and to travel based upon assigned geography). Must be equally adept at working independently and within a team. Proficient in PC environment and experienced with Microsoft Word, Excel, database applications and PowerPoint. Excellent written, oral, and presentation skills. Outstanding time management and organization, with excellent attention to detail. Ability to be flexible and adapt quickly and creatively to changing business needs. Preferred: Field-based sales experience strongly preferred for remote based sales positions. Sales experience in the publishing industry or related SAAS/technology industries is a plus. Familiarity and ability to work with CRM systems. Familiarity with other sales technology programs and video conferencing experience. If you have a disability and you need any support during the application process, please contact All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: * Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. * Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. * Develop and implement tailored success plans that align with customer goals and increase product usage. * Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. * Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. * Conduct regular health checks to assess value realization and identify opportunities for growth. * Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: * Proven ability to quickly learn and master new systems and applications. * Excellent communication and presentation skills. * Strong analytical skills with the ability to translate data into actionable insights. * Ability to explain technical concepts in a clear, business-friendly manner. * Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: * Bachelor's degree preferred. * 5+ years of experience in a Sales or Customer Success role. * Experience in Educational Technology or Higher Education. * Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). * Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

Please Note: Candidates for this position must live within a commutable distance to Westlake Village, CA, Washington DC or New Rochelle, NY. The People Business Partner (PBP), reports to the Associate Director, People Business Partners, North America, and provides strategic solutions and support to assigned client groups. The People Business Partner strategy at Sage is a value proposition centered on a responsive, responsible, and proactive methodology, with specific focus on identifying solutions and strategies for the right talent, in the right place, at the right time. Serves as a People & Culture (P&C) application agent, enabling the formulation of proactive people strategy, decision-making, and problem solving, furthering Sage's overall strategy and objectives PBPs are an indispensable driver of organizational success and value creation within the P&C framework. They provide exceptional proactive solutions and support to an assigned client portfolio within North America. Work with company leaders, clients, and P&C team to develop solutions in line with strategic objectives. The PBP sees opportunities to gain deeper understanding of the challenges, goals, opportunities, and aspirations of the business, and provide value through strategy, solutions, and services. Tasked with comprehending long-term objectives, they seek opportunities to make substantial contributions towards achieving client goals, and subsequently collaborate with global counterparts to develop actionable plans and highly valued interventions that have a global application, respect for the regional differences, appreciation for the culture, and delivery with patience and skill. Key Capabilities & Experience Skilled Business Partner: * Significant experience and shown success working at a Human Resources or People Business Partner or equivalent, preferably in a global organization, working with multiple assigned client groups. * Deep subject matter expertise and knowledge of effective strategic and modern people practices, validated experience with leading change initiatives within a global company, delivering pragmatic solutions to business challenges, and providing exceptional service. HR subject matter professional: * Trusted advisor and mentor on sophisticated employee resourcing, performance and relations issues, ensuring consistent and fair handling of all matters and adhering to policies, procedures, and employment law. * Including, but not limited to the areas of talent assessment, succession planning, workforce enablement, organization design, performance management, attraction and engagement, strategic workforce planning, and application of the HR body of knowledge that apply modern approaches, and methodologies. * Well versed and current in the application of and compliance to U.S. federal, state and local law, ideally with experience with Canadian national, province, and local labor law. * M&A experience desired. Skilled leader: * Optimally completes tasks, champions positive relationships, and demonstrates emotional intelligence. * Develops strong collaborative relationships internally and externally to maintain a level of knowledge and understanding enabling the delivery of comprehensive and exceptional service to support the business. * Highly experienced working within a hybrid and/or remote working environment within a distributed global organization. Data fluency: * Skilled with mining, analyzing and presenting data to communicate insights that "tell the story" to enable high quality data driven decisions, drive continuous improvement and evaluate effectiveness. * Highly skilled in people metrics and evaluation methods, desired. Technically and highly proficient in the use of Office 365 and HRIS. Exceptional courage: * Ability to address sophisticated problems and lead business efforts, projects or programs, demonstrating creativity, emotional intelligence, and thoughtfulness in approach and delivery. Ability to challenge the status quo in a change-orientated fast-paced environment, while optimally handling risk and respecting the culture. * Experienced in effectively handling and mediating to resolve conflict and through proactive approaches, leans in to identify potential situations and quickly identifies and applies appropriate intervention. Culture keeper: * Experience in developing and implementing strategies and approaches that promote diversity, equity and inclusion within a highly distributed workforce. * Possess a high degree of business and cultural competence and is highly astute and able to optimally understand business needs. * Proficient in respecting culture, acknowledging history, crafting future state, and maintaining authenticity. Highly motivated: * Self-motivated, solution focused, with a shown attention to detail and able to positively adapt. * Resilient, agile, thoughtful and iterative, is flexible and adaptable when facing tough calls. * Has a growth mindset with the capacity to innovate and drive continuous improvement. * Can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards. * Adapts approach depending upon the situation. Is seen as balanced despite the conflicting demands of the situation. * Highly curious; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business and organization. * Knows the competition. Is aware of how strategies and tactics work in the marketplace. Master communicator: * High degree of interpersonal savviness, exceptional negotiator, resilient, approachable and maintains a high degree of ethics, integrity and trust. * Excellent communication skills, self-confident and able to influence and engage at all levels, applies focused listening capabilities, and finds common ground to gain agreement. Effective work style: * Exceptional client service, outcomes and focus. * Works with urgency and with a proactive approach, high adept to quickly and accurately connect the dots and deliver effective solutions. * Effectively deals with ambiguity and applies an agile and iterative approach, capable of "rewiring the house with the lights on", is positive, patient and persistent. * Skilled in handling client workload and prioritizing business needs, collaborating with local and global teams on HR projects. If you have a disability and you need any support during the application process, please contact ********************* All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce. Department People & Culture Role People Business Partner Locations Thousand Oaks, United States, Washington D.C., United States, Remote - New Rochelle, NY Yearly salary $100,000 - $120,000 Remote Status Hybrid Employment Type Full-time Employment Level Mid Level Thousand Oaks, United States Washington D.C., United States Remote - New Rochelle, NY About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. **What you'll do here:** + Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects + Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. + Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. + Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. + Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. + This role will also support the VP of Revenue Operations calendar, expense management and budgeting. **Skills you will need here:** + Bachelor's degree in Business, Finance, Project Management, or related field. + 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). + Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). + Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education K-12. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the Sales Consultant in the K-12 market you are expected to travel throughout your assigned territory to visit your current and prospective customers. Conducting in-person sales consultation with faculty, curriculum directors, and administrators. You will develop, and implement, plans to achieve goals. **What You'll Do Here:** + Engage in sales call activities to school districts to explore and present product solutions of both our textbook and digital products. + Meet or exceed annual sales goals. + Drive new business to develop growth within the territory. + Provide accurate forecasting, and sales activity, using company sales tools. + Participate, when appropriate, in network building opportunities within territory. Including, but not limited to, conferences, group presentations, and industry functions. **Skills You'll Need Here:** **Required** + Bachelor's Degree or proven record of consistent sales and goal achievement performance. + Excellent verbal, written and electronic communication skills. + Ability to build and implement sales solutions. + Ability to establish, cultivate and maintain effective working relationship with customers, prospective customers, internal business partners, colleagues and management. Detailed territory management and organizational skills. + Strong proficiency in the use of business technologies, including PCs, mobile phones w/email and multiple applications, CRM systems and Microsoft Office Suite. Salesforce knowledge is a plus. + Ability to transport materials to customer locations is essential to this role, therefore should be able to lift 50 lbs unaided and move up to 100 lbs with mechanical assistance. **Preferred** + 2 years of teaching, sales or publishing experience. Sales experience in and/or proven understanding of digital information delivery - Familiarity with Salesforce would be beneficial. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Join Cengage's Infosec marketing team as a Senior ABM and Paid Social Media Manager and help us build the future of cybersecurity awareness and training! This is an outstanding opportunity to lead our world-class account-based marketing (ABM) initiatives and flawless paid social media strategies. You will collaborate with ambitious sales and marketing leaders to successfully implement high-impact programs that drive business growth. **Essential functions:** + Partner closely with sales and cross-functional teams to integrate ABM initiatives with broader go-to-market strategies, ensuring seamless execution and measurable outcomes. + Own the strategy, planning, execution, and measurement of strategic 1:1 and 1: Few ABM programs for target accounts. Use data-driven insights to speed up deal cycles, increase revenue growth, and grow account penetration. + Develop and implement nurturing strategies for Sales' target accounts. + Build personalized multi-touch campaigns with account- and persona-specific messaging. + Build tailored marketing materials for target accounts. + Continuously optimize programs based on data and Sales feedback. **Qualifications:** + Bachelor's degree or equivalent experience in the industry is required. + Minimum 5 years of relevant B2B marketing experience. + Proven success in planning and accomplishing ABM campaigns that drive pipeline and revenue. + Strong understanding of B2B buyer journeys and enterprise sales cycles. + Experience with ABM platforms and CRM/marketing automation tools. + Data-driven approach with the ability to interpret metrics and optimize campaigns. + Expertise in paid social media strategy, planning, and implementation (primarily LinkedIn). + Experience with analytics and a passion for proving marketing results across the marketing and sales funnel. + Excellent project management, communication, and relationship-building skills. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 10% Annual: Individual Target $77,100.00 - $100,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. **What you'll do here:** + Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects + Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. + Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. + Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. + Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. + This role will also support the VP of Revenue Operations calendar, expense management and budgeting. **Skills you will need here:** + Bachelor's degree in Business, Finance, Project Management, or related field. + 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). + Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). + Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education K-12. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the Sales Consultant in the K-12 market you are expected to travel throughout your assigned territory to visit your current and prospective customers. Conducting in-person sales consultation with faculty, curriculum directors, and administrators. You will develop, and implement, plans to achieve goals. What You'll Do Here: * Engage in sales call activities to school districts to explore and present product solutions of both our textbook and digital products. * Meet or exceed annual sales goals. * Drive new business to develop growth within the territory. * Provide accurate forecasting, and sales activity, using company sales tools. * Participate, when appropriate, in network building opportunities within territory. Including, but not limited to, conferences, group presentations, and industry functions. Skills You'll Need Here: Required * Bachelor's Degree or proven record of consistent sales and goal achievement performance. * Excellent verbal, written and electronic communication skills. * Ability to build and implement sales solutions. * Ability to establish, cultivate and maintain effective working relationship with customers, prospective customers, internal business partners, colleagues and management. Detailed territory management and organizational skills. * Strong proficiency in the use of business technologies, including PCs, mobile phones w/email and multiple applications, CRM systems and Microsoft Office Suite. Salesforce knowledge is a plus. * Ability to transport materials to customer locations is essential to this role, therefore should be able to lift 50 lbs unaided and move up to 100 lbs with mechanical assistance. Preferred * 2 years of teaching, sales or publishing experience. Sales experience in and/or proven understanding of digital information delivery - Familiarity with Salesforce would be beneficial. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD

Please Note: Candidates for this position must live within a commutable distance to Westlake Village, CA, Washington DC or New Rochelle, NY. The People Business Partner (PBP), reports to the Associate Director, People Business Partners, North America, and provides strategic solutions and support to assigned client groups. The People Business Partner strategy at Sage is a value proposition centered on a responsive, responsible, and proactive methodology, with specific focus on identifying solutions and strategies for the right talent, in the right place, at the right time. Serves as a People & Culture (P&C) application agent, enabling the formulation of proactive people strategy, decision-making, and problem solving, furthering Sage's overall strategy and objectives PBPs are an indispensable driver of organizational success and value creation within the P&C framework. They provide exceptional proactive solutions and support to an assigned client portfolio within North America. Work with company leaders, clients, and P&C team to develop solutions in line with strategic objectives. The PBP sees opportunities to gain deeper understanding of the challenges, goals, opportunities, and aspirations of the business, and provide value through strategy, solutions, and services. Tasked with comprehending long-term objectives, they seek opportunities to make substantial contributions towards achieving client goals, and subsequently collaborate with global counterparts to develop actionable plans and highly valued interventions that have a global application, respect for the regional differences, appreciation for the culture, and delivery with patience and skill. Key Capabilities & Experience Skilled Business Partner: * Significant experience and shown success working at a Human Resources or People Business Partner or equivalent, preferably in a global organization, working with multiple assigned client groups. * Deep subject matter expertise and knowledge of effective strategic and modern people practices, validated experience with leading change initiatives within a global company, delivering pragmatic solutions to business challenges, and providing exceptional service. HR subject matter professional: * Trusted advisor and mentor on sophisticated employee resourcing, performance and relations issues, ensuring consistent and fair handling of all matters and adhering to policies, procedures, and employment law. * Including, but not limited to the areas of talent assessment, succession planning, workforce enablement, organization design, performance management, attraction and engagement, strategic workforce planning, and application of the HR body of knowledge that apply modern approaches, and methodologies. * Well versed and current in the application of and compliance to U.S. federal, state and local law, ideally with experience with Canadian national, province, and local labor law. * M&A experience desired. Skilled leader: * Optimally completes tasks, champions positive relationships, and demonstrates emotional intelligence. * Develops strong collaborative relationships internally and externally to maintain a level of knowledge and understanding enabling the delivery of comprehensive and exceptional service to support the business. * Highly experienced working within a hybrid and/or remote working environment within a distributed global organization. Data fluency: * Skilled with mining, analyzing and presenting data to communicate insights that "tell the story" to enable high quality data driven decisions, drive continuous improvement and evaluate effectiveness. * Highly skilled in people metrics and evaluation methods, desired. Technically and highly proficient in the use of Office 365 and HRIS. Exceptional courage: * Ability to address sophisticated problems and lead business efforts, projects or programs, demonstrating creativity, emotional intelligence, and thoughtfulness in approach and delivery. Ability to challenge the status quo in a change-orientated fast-paced environment, while optimally handling risk and respecting the culture. * Experienced in effectively handling and mediating to resolve conflict and through proactive approaches, leans in to identify potential situations and quickly identifies and applies appropriate intervention. Culture keeper: * Experience in developing and implementing strategies and approaches that promote diversity, equity and inclusion within a highly distributed workforce. * Possess a high degree of business and cultural competence and is highly astute and able to optimally understand business needs. * Proficient in respecting culture, acknowledging history, crafting future state, and maintaining authenticity. Highly motivated: * Self-motivated, solution focused, with a shown attention to detail and able to positively adapt. * Resilient, agile, thoughtful and iterative, is flexible and adaptable when facing tough calls. * Has a growth mindset with the capacity to innovate and drive continuous improvement. * Can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards. * Adapts approach depending upon the situation. Is seen as balanced despite the conflicting demands of the situation. * Highly curious; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business and organization. * Knows the competition. Is aware of how strategies and tactics work in the marketplace. Master communicator: * High degree of interpersonal savviness, exceptional negotiator, resilient, approachable and maintains a high degree of ethics, integrity and trust. * Excellent communication skills, self-confident and able to influence and engage at all levels, applies focused listening capabilities, and finds common ground to gain agreement. Effective work style: * Exceptional client service, outcomes and focus. * Works with urgency and with a proactive approach, high adept to quickly and accurately connect the dots and deliver effective solutions. * Effectively deals with ambiguity and applies an agile and iterative approach, capable of "rewiring the house with the lights on", is positive, patient and persistent. * Skilled in handling client workload and prioritizing business needs, collaborating with local and global teams on HR projects. If you have a disability and you need any support during the application process, please contact ********************* All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce. Department People & Culture Role People Business Partner Locations Thousand Oaks, United States, Washington D.C., United States, Remote - New Rochelle, NY Yearly salary $100,000 - $120,000 Remote Status Hybrid Employment Type Full-time Employment Level Mid Level Thousand Oaks, United States Washington D.C., United States Remote - New Rochelle, NY About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Join Cengage's Infosec marketing team as a Senior ABM and Paid Social Media Manager and help us build the future of cybersecurity awareness and training! This is an outstanding opportunity to lead our world-class account-based marketing (ABM) initiatives and flawless paid social media strategies. You will collaborate with ambitious sales and marketing leaders to successfully implement high-impact programs that drive business growth. Essential functions: * Partner closely with sales and cross-functional teams to integrate ABM initiatives with broader go-to-market strategies, ensuring seamless execution and measurable outcomes. * Own the strategy, planning, execution, and measurement of strategic 1:1 and 1: Few ABM programs for target accounts. Use data-driven insights to speed up deal cycles, increase revenue growth, and grow account penetration. * Develop and implement nurturing strategies for Sales' target accounts. * Build personalized multi-touch campaigns with account- and persona-specific messaging. * Build tailored marketing materials for target accounts. * Continuously optimize programs based on data and Sales feedback. Qualifications: * Bachelor's degree or equivalent experience in the industry is required. * Minimum 5 years of relevant B2B marketing experience. * Proven success in planning and accomplishing ABM campaigns that drive pipeline and revenue. * Strong understanding of B2B buyer journeys and enterprise sales cycles. * Experience with ABM platforms and CRM/marketing automation tools. * Data-driven approach with the ability to interpret metrics and optimize campaigns. * Expertise in paid social media strategy, planning, and implementation (primarily LinkedIn). * Experience with analytics and a passion for proving marketing results across the marketing and sales funnel. * Excellent project management, communication, and relationship-building skills. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 10% Annual: Individual Target $77,100.00 - $100,200.00 USD