Wabash National jobs in Indianapolis, IN - 28 jobs

Help Desk Coordinator/Administrative Assistant Indianapolis, IN/On-Site 6+ months This role is structured with approx. 50% dedicated to helpdesk support, 30% administrative assistance, 10% procurement related tasks, 10% allocated to other duties as assigned, including event coordination, account management backup and special projects. Position Summary: The Helpdesk Coordinator plays a pivotal role in supporting the operational and administrative functions of the Office of Technology and Cybersecurity (OTC). Reporting directly to the CIO, this position serves as the first point of contact for helpdesk inquiries, ensuring prompt and professional resolution of technical issues while also managing a variety of administrative, procurement, and organizational tasks. The coordinator works closely with OTC leadership to facilitate smooth day-to-day operations, maintain organizational data, and support strategic initiatives. This role requires a high level of professionalism, confidentiality, and adaptability to support executive-level needs and division-wide coordination. The ideal candidate is a senior-level professional with 5-7 years of experience in helpdesk and administrative support, highly organized, detail-oriented, discreet, and capable of managing multiple priorities in a dynamic environment. This role is structured with an estimated time allocation as follows: approximately 50% of the coordinator's time will be dedicated to helpdesk support, including ticket management and phone triage; 30% will focus on administrative assistance, such as scheduling, onboarding, travel coordination, and executive support; 10% will be spent on procurement-related tasks, including purchase orders and supply management; and the remaining 10% will be allocated to other duties as assigned, including event coordination, account management backup, and special projects. Key Responsibilities: Helpdesk Operations (50%) Serve as the first point of contact for general questions from OTC users. Work with internal subject matter experts (SMEs) to gather accurate information and provide timely responses to end users. Monitor and resolve assigned helpdesk ticket categories, with a focus on procurement-related tickets and routing them appropriately. Maintain documentation of ticket resolutions and contribute to knowledge base updates. Required Experience: 5-7 years in IT helpdesk or technical support roles, including experience in cross-functional coordination, ticket triage, and customer service. Procurement Support (10%) Assist with minimal procurement activities: Initiate and track purchase orders (POs). Coordinate PO renewals and terminations. Order office supplies and equipment for OTC staff. Required Experience: Minimum 3 years in procurement coordination or purchasing support. Administrative Assistance (30%) Schedule meetings for the CIO and deputy CIOs. Create and manage job requisitions in coordination with HR. Submit and track PSID (PeopleSoft ID) requests for OTC employees. Support onboarding/offboarding processes, including equipment and access provisioning. Draft welcome letters and coordinate interview logistics. Provide general administrative and clerical support to OTC managers and employees. Manage daily office needs and general administrative activities. Coordinate travel arrangements for OTC staff, including lodging, transportation, and reimbursements. Assist with VPN access requests, including form preparation, routing for approvals, and submission to administrative services. Work with CAI on new job postings, interview scheduling, candidate coordination, and onboarding activities. Required Experience: 5-7 years in executive-level administrative support, including HR coordination, travel logistics, and vendor collaboration. Organizational Maintenance Create and maintain OTC organizational charts. Maintain the master list of all OTC employees. Provide access to files and conversations as required by job responsibilities. Ensure confidentiality and discretion in handling sensitive information. Required Experience: Minimum 3-5 years in organizational data management and administrative recordkeeping. Backup Support Serve as a backup for account management tasks, including user provisioning, access reviews, and account updates as needed. Required Experience: Minimum 3 years in account or identity management support. Event Coordination Organize and coordinate division-wide quarterly meetings and all-staff events. Manage logistics including catering, RSVPs, gift cards, and technical setup. Required Experience: Minimum 3 years in event planning or coordination. Other Duties as Assigned (10%) Support special projects and initiatives as directed by the CIO. Maintain records and reports related to helpdesk, procurement, and staffing activities. Required Experience: Demonstrated flexibility and experience supporting cross-functional initiatives. Required Skills and Qualifications: Education Qualifications Associate degree or higher in Information Technology, Business Administration, or a related field is required. Relevant industry certifications or similar credentials are considered a strong plus. Equivalent combinations of education and professional experience (minimum 5-7 years in helpdesk and administrative support roles) may be considered in lieu of formal degrees. Technical & Operational Skills Experience with helpdesk ticketing systems and basic troubleshooting. Familiarity with procurement workflows and PO systems. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with SharePoint, scheduling tools, and organizational chart software. Understanding of VPN setup and access request procedures. Administrative & Communication Skills Strong written and verbal communication skills. Ability to manage calendars, coordinate meetings, and handle confidential information. Skilled in drafting professional correspondence and documentation. Experience coordinating travel and managing logistics. Experience working with external vendors (e.g., CAI) on staffing and onboarding. Organizational & Interpersonal Skills Exceptional attention to detail and time management. Ability to multitask and prioritize in a fast-paced environment. Professional demeanor and customer service orientation. Ability to work independently and collaboratively across teams. Confidentiality & Discretion Demonstrated ability to handle sensitive information with integrity. Commitment to maintaining confidentiality in all aspects of the role.

Program Coordinator, Division of Vital Records As the Program Coordinator,you will be responsible for assisting with the day-to-day program needs of the Vital Records - Data Quality team. The purpose of this position requires thecandidate to be focused on data-driven policy to determine appropriateevidence-based activities directly related to birth, death, and fetal death.This position requires professionalism, confidentiality, and tact when dealingwith our internal and external stakeholders. EssentialDuties/Responsibilities: Outreach to our data providers to resolve outstanding records or data quality issues. Analyze data, error reports, and other validity-related issues. · Research and compile information on specific aspects of theprogram such as procedures, needs and policies Ensures that queries, data analysis, and other daily functions are performed Answer basic customer questions about data quality policies and procedures. Receives correspondence, determines appropriate action, and composes replies · Establish, organize, and maintain current and historicalfiles related to the program. Collect information to help in the preparation of program reports Schedule, prepare, and disseminate all program-related training materials and resources to our Local Health Departments. · The job description is not designed to cover or contain acomprehensive listing of activities, duties, or responsibilities that arerequired of the employee and may change or be reassigned at any time. JobRequirements: · 2years of experience in program coordination. · Generalknowledge of the program area. · Workingknowledge of applicable legislation, guidelines, agency policy, andprofessional standards and practices. · Extensiveattention to detail. · Abilityto research and compile specific topics related to the program area. · Abilityto communicate orally and in writing. · Abilityto work under deadline. · Abilityto operate effectively in a group decision-making process. · Tactin dealing with other agency personnel and the public. WorkingConditions: This role performs work in astandard office environment. Required/Desired Skills Skill Required /Desired Amount of Experience Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables. 3 Years Prior experience working with statistics/data including formulating reports utilizing the data. 3 Years Prior experience keeping meeting minutes/notes. 1 Years Prior exp. working w/budget allocations and purchasing teams. 1 Years Prior customer service experience 5 Years Strong data entry experience 5 Years Experience with Microsoft Office. Outlook, Word, Excel, Teams 0 Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies. 0 Associates Degree Nice to have 0 Ability to think critically and problem solve 0

The incumbent will validate and analyze agency data to garner public health insight for specific agency divisions. The role will include exploratory data analysis, reporting, descriptive statistics, dataset curation, and data visualization. The Data Analyst validates and analyzes a variety of agency data sources to garner public health insight. The incumbent will produce reports and support data-related activities for the several divisions. In addition, this role will assist with curation and analysis of various other datasets and assist teams with integrating new data and information into existing and new reports. JOB DUTIES • Serves as project lead/subject matter expert for specific data sources, as assigned • Reviews and provides feedback on the work products of other analysts • Responsible for transferring raw data to the appropriate location for use in data analysis projects • Wrangles, cleans, and validates agency data sources with minimal guidance • Conducts general analysis of agency datasets; serves as project lead, as assigned. • Contributes to complex analysis of agency datasets, as requested • Conducts data quality checks to ensure the validity and cleanliness of agency datasets prior to their use in analysis and reporting • Oversee and review projects completed by associate analysts, as requested by senior analyst • Interprets data and from multiple sources using a variety of analytical techniques, ranging from simple data aggregation to data mining, to more complex statistical methodologies • Collaborate with internal and external partners to develop novel ways of using and reporting out data. • Provide technical assistance to program areas for the creation of reports and grant deliverables REQUIREMENTS • Demonstrated experience with data queries and transformations (including cleansing and standardizing) with SQL. • Demonstrated experience with SAS and either R or Python, including data cleaning, running descriptive statistics and full analyses. • Working knowledge of epidemiological methods, study design, and analysis needed with an understanding of both qualitative and quantitative data. • Working knowledge of MS Office Suite including Excel, Word, and PowerPoint. • Effective time management and program management skills. • Ability to work in a team environment with multiple and fluid demands. • Ability to maintain effective and professional working relationships with internal and external customers. • Ability to research and document findings.

Bioinformatician Indianapolis, IN 4 Months Contact /Summary: Incumbent is responsible for the study, development, maintenance, and performance of cutting-edge next generation sequencing (NGS) based biological assays in the areas of bacteriology, virology, and parasitology. In addition to the wet-lab testings this position also puts an emphasizes on the bioinformatics side of NGS utilizing advanced computational methods to analyze the results obtained from NGS assays. The incumbent should have experience with developing primer/probe sets, data analysis, and bioinformatic pipeline development. Essential Duties/Responsibilities: Incumbent will lead bioinformatic analysis of microbial and viral NGS data to generate actionable laboratory and public health results. Representative duties include: • Research, develop, design, validate and implement novel NGS-based laboratory assays using advanced computational resources, reproducible programming techniques, and QA methods • Perform and maintain bioinformatic analysis of NGS data using developed software and workflows. •Evaluate recent literature and standards in the field and make recommendations and changes to workflows to ensure sequencing analysis procedures are aligned with current best practices in the field. •Troubleshoot NGS assays and analysis pipelines when needed to ensure the best data is being used to generate data •Strictly follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results. • Extraction of nucleic acids from specimens, isolates, and samples via a variety of manual and automated methods; •Utilize molecular techniques such as, but not limited to, PCR, sequencing, and NGS; • Evaluate, interpret, and validate laboratory results and reports findings. • Maintain quality control of the laboratory processes as well as the analysis process to ensure that data is defendable. • Maintain an inventory of laboratory supplies and order as needed to ensure testing needs are met. • Assist in preparations of epidemiological and/or statistical reports from data compiled on a daily, weekly, monthly, or annual basis. • Maintain competency in all trained areas. • Perform all related work as required. •Testing personnel responsibilities (493.1495 Standard): The testing personnel are responsible for specimen processing, test performance and for reporting test results. (a) Each individual performs only those high complexity tests that are authorized by the laboratory director and require a degree of skill commensurate with the individual's education, training or experience, and technical abilities. (b) Each individual performing high complexity testing must- (1) Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results; (2) Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens; (3) Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed; (4) Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance; (5) Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director; (6) Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications; and (7) Except as specified in paragraph (c) of this section, if qualified under § 493.1489(b)(5), perform high complexity testing only under the onsite, direct supervision of a general supervisor qualified under § 493.1461. (c) Exception. For individuals qualified under § 493.1489(b)(5), who were performing high complexity testing on or before January 19, 1993, the requirements of paragraph (b)(7) of this section are not effective, provided that all high complexity testing performed by the individual in the absence of a general supervisor is reviewed within 24 hours by a general supervisor qualified under § 493.1461. Job Requirements: • Extensive knowledge of the principles, theories and practices of molecular biology, NGS and related sub- specialties; • Specialized knowledge of bioinformatic pipelines, analysis tools, and best practices in analysis of NGS data. •Specialized knowledge of current scientific methods and testing procedures and the ability to apply them when seeking solutions to public health laboratory problems; • Specialized knowledge of troubleshooting techniques for NGS applications at the bench level as well as in analysis •Specialized knowledge of and ability to use a full range of standard technical equipment, complex scientific apparatus, and automated techniques of analysis; • Extensive knowledge of laboratory safety practices and principles; • Aware of state and federal laws, rules, regulations, and policies concerning the program area (i.e. CLIA); • Ability to meet requirements for personnel certification as a technologist pursuant to the Clinical Laboratory Improvement Act (CLIA) • Ability to effectively communicate technical information both verbally and in writing and maintain productive working relationships; • Ability to satisfactorily participate in proficiency testing programs and recognize QA problems; • Ability to compile, analyze, evaluate, and prepare laboratory reports. Difficulty of Work: Incumbent is engaged in scientific analyses that demand accuracy and demonstrated proficiency in applying laboratory analytical skills to select pertinent guidelines and formulated plans for problem solving. Projects involve many complex variables of great intricacy and the microbiologist is often called upon to analyze and identify unusual specimens/samples. Work requires use of analytical judgment and technical knowledge in order to draw accurate, logical conclusions. Incumbent will also be required to develop and research new testing procedures as well as the data analysis and reporting of NGS data. Responsibility: Incumbent works independently as an expert in the assigned area. Technical and/or detailed instruction is provided only upon request when necessitated by a procedural change and/or special project. Incumbent maintains established safety practices when working with materials that have a chemical hazard or biohazard potential. Reports are reviewed for general technical accuracy; however, tasks are performed independently. Errors in work could adversely affect the health, safety and well being of the incumbent or coworkers. Personal Work Relationships: Incumbent works with supervisor and with other State Department of Health staff such as Laboratory Safety Officer and/or external entities (e.g. local health departments, etc.) to devise and implement work procedures and information dissemination. Individual will have contact with employees and the public as a laboratory expert and in the explanation of laboratory procedures and recommendations when appropriate. Incumbent will be the subject matter expert on bioinformatics ascepts of NGS results generated in our laboratory or by external partners. Physical Effort: The required personal protective equipment can be cumbersome and awkward. Extra effort and concentration will be necessary to perform routine laboratory manipulations under these conditions. Working Conditions: The incumbent will be performing tests on potentially dangerous specimens. Consequently, safety standards are of primary importance. This position will be required to use all appropriate personal protective equipment in the designated laboratory area. The laboratory space and equipment can experience a dramatic increase in temperature. The incumbent will be required to work in these conditions and maintain a clear thought process during the testing.

The Production Associate I will be responsible for refurbishment and services of medical grade shipping containers. This position shall ensure all work performed complies with all standard operating procedures, quality standards, and safety policies. The Production Associate I shall assist the Services Lead as required in the on-boarding of new associates and is expected to be crossed trained and functional across all departments. This position will rotate across departments as required by business needs. PRIMARY DUTIES AND RESPONSIBILITIES Performs services related activities including but not limited to refurbishment, cleaning, repairing, kitting, conditioned pack-out, banding and wrapping pallets in preparation for shipment. Ensures daily work schedule is completed and verifies that all paperwork is accurate. Uses manual or electronic inventory systems to record refurbishment and inventory activity. Interacts with various cross-functional groups as required to complete job assignments. Verifies that all paperwork is completed and accurate. Performs daily assignments in strict adherence to SOP's, Quality, and Safety (AWAIR) policies in place. Performs general warehouse work that involves incoming material/products, using material moving/handling equipment to store materials in designated areas, and/or retrieving materials/products from warehouse locations to supply production operations or support customer shipment of company products. Completes all required training in services, as well as other training topics as assigned. Maintains good housekeeping and clean work areas in assigned work locations. Notifies the Services Lead or Operations Supervisor of maintenance needs for the services area. Adheres to the Quality Policy, including all items assigned to this position in accordance with ISO policies, procedures, and work instructions. Follows company policies and practices as outlined in the Employee Handbook, AWAIR and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job. Performs additional duties as assigned. JOB REQUIREMENTS Education: High School Diploma or equivalent specific experience. Knowledge of warehouse layout and the safe operation of material moving and handling equipment including pallet jack or electric pallet jack. Strong attention to detail and data entry skills. Willingness to participate in improvement processes. Willingness to train and be certified in forklift operations and safe warehousing operations. Ability to read, analyze and interpret documents relating to the job, function, or assignment. Ability to make decisions when identifying in-process problems. Ability to deal with a variety of job assignments. PREFERRED QUALIFICATIONS: Associate degree in a technology or business-related field. Experience working in an ISO regulated work environment. General computer skills to include Microsoft Word, Excel, and Outlook. ADDITIONAL INFORMATION: Actively supports and complies with Pelican's objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement. Must be able to interact effectively and cooperatively with employees at all levels. Must have the ability to complete assignments within the timeframe specified by the Manager. Must be flexible regarding working hours and overtime. Must be able to work overtime on evenings and weekends, with or without advanced notice. Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.

The equipment crew member is responsible for performing tasks as scheduled or directed to assure that the 33 conference rooms and the Statehouse have the required furniture and equipment arranged and set up as requested. Essential Duties/Responsibilities: •Knowledge and leading the set-up of specialized sound, audio, visual, live streaming equipment, including sound mixers, monitors, DVD players, mult box and podium equipment. •Troubleshooting issues with sound and audio equipment provided by the State, along with the customers required equipment and make necessary repairs for full functionality; Ability to use creative thinking when issues arise and ability to quickly react and solve problems with limited resources. •Review worksheets, organize a timeline and plan the set up for rooms and Statehouse activities. •Assessing conference rooms and Statehouse event locations for needed equipment,gathering the necessary equipment and preparation of the space; Ensure doors are unlocked, lights are on, and blinds are open at full length; •Transport all unnecessary equipment and furniture to the storeroom; •Set up all essential equipment and furniture as requested; •Ensure conference room or meeting area is presentable by cleaning, vacuuming, dusting,and removing trash as necessary; •Statehouse events must be handled efficiently and with an awareness of your location; •Ensure all Statehouse event space is presentable by removing customer's trash and clean-upof catering debris; •Reset Statehouse event space as required within the required timeframe, especially during Legislative Session; •Work is carried out with specific written and verbal instructions and followsstandardized/established practices in performing duties; •Assume role of leading other staff in the absence of supervision; •Clean carpets as scheduled / as needed using a commercial grade floor scrubber Job Requirements: •Practical knowledge of all audio, video and sound equipment, along with commercial grade cleaning equipment used for Statehouse & Conference Center events and upkeep; •Ability to complete manual tasks which involve constant standing, walking, lifting, bending, twisting, and stooping; •Must be able to follow specific instructions, orally and in writing, and work independently with minimal supervision; •Must possess outstanding customer service skills as the incumbent may receive requests from visitors of the conference center and statehouse; • Knowledge of the equipment and furniture used in the conference center and Statehouse for the purpose of setting up, breaking down and changing over for events; • The ability to understand and interpret the reservation forms used for the Conference Center and the Statehouse events and the language used when describing how a room/area is to be set up for an event/meeting; • Must be able to trouble shoot equipment failures at a moment's notice; • Assist Supervisor in maintaining inventory of supplies, performing a physical count and tracking of items on a daily basis; • Understanding of sound equipment, mixers, microphone, speakers and cabling, with the proficiency to set up monitors and tie into sound systems; • Effectively communicate and collaborate with co-workers, other state agencies, and the public as required for set up and equipment needs; • Must be able to work weekends, with minimal notice, schedule is event based; • Sole point of contact during weekend events.

*Answer all 800 calls in a timely manner. Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies. *Complete data entry each day including Client Contacts *Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed. *Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly *Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum). *Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites. *Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc. DIFFICULTY OF WORK Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency. RESPONSIBILITY Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program. PERSONAL WORK RELATIONSHIPS Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.

Accountant 4 is responsible for managing and validation of submitted invoices. This includes all foster parents, residential placements and service providers. Work includes general accounting, bookkeeping, auditing, quality improvement and budget functions The essential functions of this role are as follows: Coordinate computerized accounting system within assigned area Certifies the accuracy and validation of invoices by verifying supporting documentation for all invoice lines. Works closely with Local Office on claim and referral discrepancies Works closely with Programs and Services for interpretation Department of Child Services (DCS), Service Standards Works closely with Vendor Management regarding vendor account issues. Advises the Regional Finance Manager of budgetary issues or concerns Serves as a liaison with Regional Finance Managers, Vendors, and Field Operations. Required/Desired Skills Skill Required /Desired Amount of Experience Prior experience in an accounting role. 2 Years Prior experience working with vendors and community agencies including auditing invoices. 1 Years High School Diploma 0 Proficient with Microsoft Outlook, and Excel 1 Years Efficient and accurate data entry experience. 1 Years Strong oral and written communication skills 1 Years Customer Service experience. 1 Years Prior experience working with State, County or Federal budgets. Highly desired 0 Associate's degree or higher in accounting. Highly desired 0

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. · Investigate and resolve duplicate patient records and bad merges in the immunization registry. · Use data tools and matching algorithms to identify and correct data integrity issues. · Escalate complex data issues to technical teams or data stewards as needed. · Document all support interactions in the ticketing system and maintain accurate logs. · Provide guidance to users on best practices for data entry and record management. · Collaborate with IT and data quality teams to improve deduplication processes and system performance. · Collaborate with internal and external teams and assist on improving Data Quality metrics. · Assist in testing system updates and enhancements. · Generate reports on data quality trends and help develop training materials.

1.PHONES - Utilizing excellent customer service, answer agency main phone line via Ms Teams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing. 2.PHONE LOG - Calls received will be entered into a log. 3.VOICEMAILS - Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department. 4.GUESTS/VISITORS/CAMERAS - Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors. 5.CONTACT LISTINGS - Maintain a current contact listing for the agency and important numbers listing. 6.PACKAGE DELIVERIES - notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk. 7.SCANNING - back up for assisting with scanning old paper files into an online electronic software system. 8.ADMINISTRATION - various administrative assistance duties as needed. Training provided for all systems. Knowledge of MS Office recommended.

•Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities. •Promote and support Maternal and Child Health by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives. •Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MCH program initiatives. •Network with organizations and exhibitors at all conferences, expos, and health fair events. •Participate in community committees as well as assist colleagues as needed. •Participate in the development and preservation of program initiatives and other state activities. •Work across the MCH Division with outreach efforts. •Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population. •Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet •Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers. •Assist in preparing and updating presentations to deliver to community organizations. •Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness to MCH program initiatives. •Contribute to maintaining and assisting with publishing content that promotes and enhances maternal and child health.

Civilian position who will review complaints, collect investigative info., eval., collate, analyze & disseminate to the Office of Inspector General (OIG) investigative section & other OIG personnel in support of investigations and other projects. GENERAL SUMMARY The Investigative Research Specialist will review complaints, collect investigative information, evaluate, collate, analyze, and disseminate findings to the Office of Inspector General (OIG) investigative section and other OIG personnel in support of investigations and other approved projects. The Research Specialist will work primarily to support the OIG investigative section with highly complex investigations, assisting with the accomplishment of objectives within all phases of the investigation cycle: planning, executing, reporting and prosecution. This initial duration for this role will be 12-months, but may be extended or converted to a permanent role if adequate funding is obtained. SUPERVISION The Investigative Research Specialist will be supervised by the OIG Director of Investigations. (The Investigative Research Specialist does not have any supervisory responsibilities). ESSENTIAL DUTIES AND RESPONSIBILITIES § Receives complaints and assesses for initial documentation to be requested from other agencies, reviewing with the Director of Investigations and assigned Special Agent and Attorney. § Receives inquiries, requests for information, and requests for assistance from OIG personnel; reviews, enters and updates submissions; researches the data systems and disseminates requests for information in accordance with established policies and procedures. Queries databases for information parameters, retrieves pertinent data in appropriate output format and disseminates for use in OIG criminal and ethics investigative activities. § Conducts a wide range of analysis in database information and produces analytical products that assist in detecting and identifying suspects modus operandi, potential criminal or ethics violations; and provides statistical data for use in planning the most effective use of investigative resources. § Prepares written and oral reports from information received from various investigative agencies or outside sources for distribution to OIG investigators and other personnel. Combines all related information that has a bearing on a particular criminal or ethical violation or suspect. Analyzes data extracted from these sources in detail to further the goals of the OIG. § Ensures that necessary corrections and/or additions are provided if content or substance is deemed deficient. Monitors the acquisition, maintenance, and release of criminal intelligence information, also responsible for periodic training sessions on the criminal intelligence program and related topics. Reads local, technical, and other publications, and identifies and disseminates information of interest to OIG personnel. § Maintains liaison with other law enforcement, state, and federal agencies to assist and exchange information of mutual interest within confines of policy to ensure rapport in areas of criminal investigation, crime prevention, and criminal intelligence efforts. § Serves as the statistical data and validation technician for Investigations. Maintains and updates all data required for statistical analysis of crime and ethics investigative case activity. § Ensures the source of documents and case files are established and maintained on each applicable database. The information in the file's updates and purges information periodically to ensure all OIG information is current and useful for law enforcement purposes. Advises the Director of Investigations on all issues relating to these matters. § Adheres to and complies with the OIG and SPD Policy and Procedure Manuals. OTHER DUTIES AND RESPONSIBILITIES § This position is considered essential to support the OIG Investigative Division to complete its priorities, projects, and missions. § Subject to law enforcement sensitive material. § Use skills in operating computer and related software applications with a primary focus on Microsoft Excel, Microsoft PowerPoint, and Social Media platforms, etc. § Use technology and software to collect and preserve digital data and evidence from electronic equipment. § Able to take large amounts of information and create visual documents for presentations or legal proceedings EX: Link Diagrams, Flow Charts, Map Diagrams, and overlays § May participate in other department operations as deemed necessary. § Perform other duties as assigned. MINIMUM JOB REQUIREMENTSEDUCATION § A bachelor's degree in criminal justice, law, or a related field is preferred, but extensive three plus (3+) years on-the-job experience in law enforcement, intelligence, communication center, legal office, or investigations will be considered as a substitution for the educational requirement. § If served in the military, has received an honorable discharge from any of the Armed Forces of the U.S. § No felony or serious misdemeanor convictions. § Successfully pass a new hire background investigation. KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE IN: § Analytical skills, attention to detail, critical thinking, and problem-solving abilities. § Software tools and databases and have excellent research and report writing skills. § The principles, concepts, methodologies and techniques of investigative analysis and skill to apply this knowledge to a variety of difficult and complex work assignments. § The methods and techniques of fact-finding, analysis and skill application to identify problems and develop a plan of action to resolve causes and deficiencies. § Sources of information and the methods and techniques used to extract, analyze, and target useful investigative data. SKILL IN: § Oral communications to establish and maintain work relationships with other law enforcement and government agencies. § The use and operations of different Social Media platforms § Computers and relevant software applications to include knowledge of Word, Outlook, Excel, PowerPoint, Adobe, creating organized charts or graphs, and capacity to adapt to and learn new software programs quickly. § Developing constructive and cooperative working relationships with others, while encouraging others to express their ideas and opinions. § Providing input into identifying and solving problems. ABILITY TO: § Establish and maintain cooperative working relationships with those contacted in the course of work including other Federal, State and Local investigative agencies. § Anticipate need for information on related job functions and provide it in a timely manner. § Interpret and apply federal, state, and local policies, procedures, laws, and regulations related to the collection, distribution, maintaining/protection of confidential information. § Work independently on assigned duties and projects as needed, or under the direction of the OIG Director of Investigations. § Maintain up-to-date OIG databases and statistical data for inclusion into needed reports. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Performance of the essential duties of this job requires the incumbent to: § Work is performed in an open office setting. § Walking, standing or sitting for extended periods of time § Climb a short flight of stairs. § Operate assigned equipment. § Bend, twist, squat, kneel or stoop to perform some duties. § Be able to lift 30lbs. from a kneeling position. § Maybe exposed to law enforcement sensitive evidence and on rare occasions be exposed to evidence of potentially graphic or offensive material. § May have to travel short distances for OIG job related functions, but no overnight requirements.

Information Security Analyst Indianapolis IN/On-Site 6+ Months Contract Local candidates only. Resource will works as Information Security Analyst responsible for auditing and monitoring systems containing confidential information. Resource will work as an Information Security Analyst responsible for auditing and monitoring systems containing confidential information. This position is also responsible for helping the organization manage its risks by monitoring the organization's IT systems for inefficiencies, inaccuracies, mismanagement, etc. Tasks will include assisting with the configuration of data, application, network, and IAAM logs; assisting with log reporting tools; and monitoring systems for security problems. The position participates in all aspects of the technology audit and monitoring including the planning, control analysis, testing, issue development, and reporting phases. This position will also participate in all federal and state audits against DCS technology systems. Employee works in an Information Technology Division of a State Agency, the Department of Child Services (DCS-IT) under the guidance of the Security Manager. The essential functions of this role are as follows: • Monitors and keep supervisor informed of status of information security and confidentiality conditions, including problem areas and recommended enhancement; • Interfaces with user customers to understand their security needs and implement procedures to accommodate them including training and assessment. • Assists with preparing for security audits (e.g. IRS, SSA, OCSE, FBI, SBOA) and remediating any findings; assists with creating and submitting reports relevant to security audits. • Develop information security policies and standards for protection of information systems in compliance with state and federal requirements (e.g. IRS, SSA, OCSE, FBI, IOT) and guidelines (e.g. NIST SP 800-53). • Develops Standard Operating Procedures (SOP) for implementing security polices; • Recommends appropriate security safeguards to be included during development of new information technology systems and legacy systems; • Ensures maximum utilization of computer hardware and software features to secure automated systems and associated data; • Develops and implements procedures for use of information security management software; • Proposes information security software enhancements; • Performs periodic audits to assure security policies and standards are being followed and are effective. • Develops recommendations for enhancements and generates reports where necessary; • Keeps abreast of new laws and changes affecting privacy standards, network security, cloud security, remote access, and physical security; • Mentors and provides guidance to new or other staff as needed; • Performs related duties as assigned. • Assist on other task as assigned. Thorough knowledge of information security management tools, policies, and standards of information security procedures; • Thorough knowledge of state and federal legislation and regulatory laws pertaining to information system security and privacy; • Thorough knowledge of software vulnerabilities, vulnerabilities scanning tools, and vulnerabilities remediation; • Familiarity with domain structures, user authentication, and digital signatures; • Ability to develop and maintain information security standards; • Ability to understand and apply complex computer logic to work; • Ability to work effectively with a wide range of information technologists, including systems administrators, technical support, application development, end users and management; • Experience in assessing security needs of teams and assist in their security training. • Ability to communicate effectively both orally and in writing; • Ability to be a team member as well as a team leader depending on the situation; • Degree in information security or technology preferred; • Security certification preferred (e.g. CISSP). • Network Admin experience preferred. Supervisory Responsibilities/Direct Reports: This role does not provide direct supervision to direct reports.

Accounts Payable Specialist Indianapolis, IN/On-Site 5+ Months Analyzes financial information and prepare financial reports to determine or maintain record of assets, liabilities, or other financial activities within our organization. The essential functions of this role are as follows: Advises the supervisor of the status of all accounts; Assists management in the preparation of agency or program area budget requests; Develops and recommends implementation of new accounting methods and procedures pertaining to the incumbents area of responsibility; Advises program staff on accounting matters relating to specific program funding; Assists in the development and maintenance of general policies for a fiscal program; Coordinates use of the computerized accounting system for the program area; Certifies the accuracy of financial records and accounts; Analyzes and interprets financial statements and reports; Controls the flow of appropriated funds; Reconciles complex discrepancies between accounts; Interacts with, and responds to, state and federal audit representatives; Makes necessary adjustments to close books; Mail room back up

•Lead and coordinator the immunization's response to meaningful use requirements •Participate with other coordinators across the country in joint advancing public health readiness challenge •Define and management the process for systems to test the submission of meaningful use data received directly from providers and help to accept the data when successful •Serve as the liaison between the state and facilities for issues regarding meaningful use and immunization data •Strong working knowledge and experience of Oracle database and PL/SQL scripting •Serve as the central point of contact for information and assistance regarding meaningful use for the Centers for Disease Control and Prevention (CDC), the Joint Public Health Informatics Taskforce (JPHIT) the Centers for Medicaid and Medicate Services (CMS), and the Office of National Coordinator for Health Information technology (ONC) •Participate in projects and activities relating to meaningful use •Oversees the state meaningful use portal for immunization data attestment •Stay abreast of changes to the meaningful use policy and procedure and inform the Immunization and CHIRP staff as need. •Perform other duties as assigned.

- Working knowledge of laws, rules and regulations relating to lead and healthy homes (specifically 410 IAC 29) - Able to effectively communicate in an oral and written format to professionals and non-professionals - Strong organizational skills and the ability to track progress on cases in several dozen counties concurrently - Able to use the internet and traditional research sources effectively - Able to comprehend, develop, and document procedures involved in the work - Able to make decisions regarding data entry information within specific program area of work - Able to exercise good judgement related to sensitive information and ensure HIPAA confidentiality - Able to deal tactfully with a variety of individuals including colleagues, community leaders, government officials and representatives of environmental consulting firms - Proficiency in Microsoft Office, Adobe, webinar/conference call technology - Interest in how lead exposure affects the health of families and the strategies employed to protect them

Civil Rights Specialist About the Indiana Civil Rights Commission (ICRC): The Indiana Civil Rights Commission enforces the Indiana civil rights laws and provides education and services to the public in an effort to ensure equal opportunity for all Hoosiers and visitors to the State of Indiana. The Indiana Civil Rights Commission will be an important societal influence working to eliminate illegal discrimination in Indiana. Role Overview: As a Civil Rights Specialist, you will review each case assigned, applying standardized regulations and procedures. Any deviation from these guidelines is referred to the supervisor for a decision. You will receive instructions that are general in nature and anticipated, unusual problems will be discussed. You may, in the absence of the supervisor, make timely judgments as needed. Your work will be reviewed for technical accuracy and adherence to instructions. A Day in the Life: The essential responsibilities of the job are:- •Draft consent agreements, prepare a written summary of the investigation, and make recommendations as to whether there is probable cause. •May occasionally testify at evidentiary and appeal hearings. •Conduct and analyze interviews of complainants, respondents, and witnesses. •Prepare concise written record of violations (or non-violations) in a case analysis that includes relevant facts, interviews, observations, and conclusions gathered. •Conduct mandatory conciliation attempt after finding the probable cause and try to resolve via mediation. •Conduct conciliation conferences and draft consent agreements. •Monitor compliance of all consent agreements via onsite assessment and/or reviewing compliance reports. •Negotiate settlements of all civil rights disputes with the public interest in mind. •Maintain monthly statistics on all mediation, conciliation, and compliance activities. •Maintain and update appropriate case file records. •Establish effective working relationships with coworkers, clients and/or the public by serving as a resource to educate and train others regarding Civil Rights Laws and the work of ICRC. •Participate in ICRC affiliated public outreach/education events per year. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. What You'll Need for Success: You must meet the following requirement to be considered for employment: •Four years (4) full time professional experience in affirmative action; business administration; civil rights; labor relations; law; public administration; public relations; social services; workforce development; or related experience. •Substitution: Accredited college training in any one of or a combination of the following subject areas may substitute for the required experience on a year for year basis; Law, Sociology, Psychology, Labor Relations, Public Administration, Human Resources and Business Administration. •Thorough knowledge of and ability to interpret and apply the Indiana Civil Rights Law, Commission rules and regulations, U.S. Department of Housing and Urban Development (HUD and EEOC rules and regulations), and court decisions falling within the area of Civil Rights. •Specialized knowledge of the principles, practices, and the past and current trends of Civil Rights Field on a state and national level. •Ability to secure and analyze data and testimony relevant to all areas covered by the Indiana Civil Rights law including employment, housing, credit, public accommodation, and education. •Ability to conduct difficult and involved investigations and make recommendations to the director regarding disposition. •Ability to facilitate negotiations in good faith with difficult individuals in order to reach an agreement in the best interest of the involved parties and public good. •Ability to understand legal concepts and to relate prior decisions to specific cases. •Ability to counsel persons who make an inquiry at the Commission office regarding civil rights complaints and to assist them in filing a complaint. •Ability to maintain confidentiality. •Able to perform essential functions with or without reasonable accommodation. • Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. The primary responsibility of this role is to conduct thorough analysis of civil rights complaints, extracting and evaluating key information to make informed recommendations regarding probable cause. The role requires a discerning approach, being able to recognize which cases are suitable for mediation, and managing a substantial caseload efficiently within a fast-paced work environment. Success in this position depends on a strong understanding of civil rights laws at both state and federal levels, as well as relevant court decisions in the field of civil rights. Key Responsibilities: 1) Conduct an in-depth analysis of civil rights complaints to identify critical information, spot legal issues, and use the information to make determinations as to cause. 2) Evaluate cases to determine suitability for mediation. 3) Apply knowledge of state and federal civil rights laws and court rulings to inform case assessments. 4) Operate effectively in a dynamic, fast-paced work environment. Desired Skills: 1) Background in law and/or legal course of study 2) Strong analytical and writing ability to assess complex information and communicate findings clearly. 3) Ability to maintain confidentiality and neutrality throughout case evaluations and interactions with parties and the public. 4) Exceptional organizational skills to manage a heavy caseload and prioritize tasks effectively. Position-Specific Details: The ideal candidate will operate within a defined framework but must be a self-starter who takes initiative, remains focused, and adapts quickly to meet the evolving operational needs of the organization. Agility and the ability to stay on task independently are critical to success in this role.

The Community Based Contract Compliance Auditor will be part of a regional team that provides on-site monitoring and reviews of DCS community based contracted provider businesses. The auditor will conduct reviews throughout DCS regions 8, 12, 13, 14,15,16,17, and 18 which covers the bottom half of the state. Community Based reviews will evaluate DCS services and billing to assure there are no errors and billing has been performed appropriately. The auditor will educate, recommend and create plans of corrections when any errors are found. The auditor will conduct audits throughout the same regions as listed above. Community based audits will be a more comprehensive look at a providers practices from point of service to billing. The auditor will educate, recommend, and create plans of corrections as well as pursue any financial damages to the state within this process. The auditor will travel in a team to DCS contracted provider locations to conduct reviews and audits. The auditor will also be part of a larger statewide team that will have weekly team Teams meetings, monthly division Teams meetings and quarterly face to face meetings in Central Office in Marion County. The auditor will be responsible for suggesting process improvement within the team and within the division and will be responsible for adhering to all applicable state laws, policies, service standards, and procedures. The auditor will be responsible to participate in trainings to assist them in maintaining a full understanding of their position and its responsibilities. Travel: This position covers DCS regions 8, 12, 13, 14,15,16,17, and 18. Travel to DCS provider locations within the regions is required. Travel will be as frequent as twice a week. Four times a year the auditor will be required to travel to Central Office in Marion County to participate in a Division meeting. Required/Desired Skills Skill Required /Desired Amount of Experience Bachelor's Degree in Social Work or Finance Related Field or 4 years' experience in an audit or investigations field. 4 Years Excellent verbal & written communication skills with ability to communicate effectively with State Agencies, Community Programs and colleagues. 0 Proficient in Microsoft Suite to include Outlook, Excel, Word, Teams 2 Years Strong attention to detail with ability to meet assigned deadlines. 2 Years Prior experience formulating and implementing audit corrective action plans. 2 Years Strong knowledge of applicable state laws, policies, service standards, and procedures. 0 Prior experience working as a billing auditor in a State or Federal Agency. Highly desired 2 Years

The equipment crew member is responsible for performing tasks as scheduled or directed to assure that the 33 conference rooms and the Statehouse have the required furniture and equipment arranged and set up as requested. Essential Duties/Responsibilities: •Knowledge and leading the set-up of specialized sound, audio, visual, live streaming equipment, including sound mixers, monitors, DVD players, mult box and podium equipment. •Troubleshooting issues with sound and audio equipment provided by the State, along with the customers required equipment and make necessary repairs for full functionality; Ability to use creative thinking when issues arise and ability to quickly react and solve problems with limited resources. •Review worksheets, organize a timeline and plan the set up for rooms and Statehouse activities. •Assessing conference rooms and Statehouse event locations for needed equipment,gathering the necessary equipment and preparation of the space; Ensure doors are unlocked, lights are on, and blinds are open at full length; •Transport all unnecessary equipment and furniture to the storeroom; •Set up all essential equipment and furniture as requested; •Ensure conference room or meeting area is presentable by cleaning, vacuuming, dusting,and removing trash as necessary; •Statehouse events must be handled efficiently and with an awareness of your location; •Ensure all Statehouse event space is presentable by removing customer's trash and clean-upof catering debris; •Reset Statehouse event space as required within the required timeframe, especially during Legislative Session; •Work is carried out with specific written and verbal instructions and followsstandardized/established practices in performing duties; •Assume role of leading other staff in the absence of supervision; •Clean carpets as scheduled / as needed using a commercial grade floor scrubber Job Requirements: •Practical knowledge of all audio, video and sound equipment, along with commercial grade cleaning equipment used for Statehouse & Conference Center events and upkeep; •Ability to complete manual tasks which involve constant standing, walking, lifting, bending, twisting, and stooping; •Must be able to follow specific instructions, orally and in writing, and work independently with minimal supervision; •Must possess outstanding customer service skills as the incumbent may receive requests from visitors of the conference center and statehouse; • Knowledge of the equipment and furniture used in the conference center and Statehouse for the purpose of setting up, breaking down and changing over for events; • The ability to understand and interpret the reservation forms used for the Conference Center and the Statehouse events and the language used when describing how a room/area is to be set up for an event/meeting; • Must be able to trouble shoot equipment failures at a moment's notice; • Assist Supervisor in maintaining inventory of supplies, performing a physical count and tracking of items on a daily basis; • Understanding of sound equipment, mixers, microphone, speakers and cabling, with the proficiency to set up monitors and tie into sound systems; • Effectively communicate and collaborate with co-workers, other state agencies, and the public as required for set up and equipment needs; • Must be able to work weekends, with minimal notice, schedule is event based; • Sole point of contact during weekend events. Supervisory Responsibilities/Direct Reports: This positon does not directly supervise State employees but is responsible for supervising and assisting Project Search interns on assigned projects. This position also serves as a group leader and facilitates training efforts for new staff members. Difficulty of Work: Duties will be varied and complex at times related to the setup of the events. Duties can be repetitive at times. Must be able to prioritize and organize the schedule and equipment for each day. Tasks and deadlines can be changed multiple times with limited warning which requires constant flexibility and the ability to quickly adapt to changes. Physical Effort: Effort involves constant lifting and walking throughout the Statehouse and conference center. Constant lifting of furniture and equipment that is moderate in weight. Continual pushing and pulling of furniture and equipment on flatbed carts. All work is performed in a non-sitting position and manual dexterity is at a moderate level. Working Conditions: Working environment is indoors with minimal hazardous exposure and the climate is controlled through heat or air conditioning. On occasion work is done outdoors Aside from minimal risk from moving furniture, the health, safety and comfort of the workers is maintained at an appropriate level. Position will include weekends. Required/Desired Skills Skill Required /Desired Amount of Experience HIGH SCHOOL DIPLOMA OR EQUIVALENT 0 TRANSPORTING AND MOVING OF FURNITURE AND EQUIPMENT IN CONFERENCE ROOMS 0 EFFECTIVE PLANNING, ORGANIZING, AND PRIORITIZING OF WORK IF NECESSARY 0 EXCELLENT ORAL COMMUNICATION SKILLS. Highly desired 0 KNOWLEDGE OF SOUND, AUDIO, AND VISUAL EQUIPMENT Desired 0