Wabash Valley Goodwill jobs - 34 jobs

Job Objective: To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. . This position reports to Store Manager and/or Production Manager who evaluates performance annually. In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Essential Job Functions: Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards. Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion. Transport carts containing items to be processed. Process donations promptly. Dispose of trash into designated True Trash receptacles as needed. Organize racks for efficient stocking. Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations or prevailing rate of location): Training Level: Below 80 pieces per hour: Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed. Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time. If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months. Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective). Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective). Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments. Additional Expectations: Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate. Z-racks are considered 100 pieces per rack. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Adherence to standard retail practices and dress code. Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc. Basic literacy and numeracy skills. Ability to make quick and accurate decisions. Tactful communication with the public and co-workers. Flexibility to work varying schedules. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to utilize light industrial equipment including: o Tagging gun, stickers, tags, standard office supplies Pallet stacker, pallet jack Compactor, must be 18 to operate

Job Objective: To assist in the smooth and efficient operation of the Transportation Department by performing necessary administrative duties . This position reports to Director of Transportation, Facilities and Grounds who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Receive and process telephone and electronic requests for home pick-up services; record and reschedule pick-ups as needed. Maintain comprehensive logs and records of completed pick-up tickets, drop box activity, material collections (including from agents), store returns, salvage shipments, and storage trailer status. Monitor and update records related to the placement and movement of drop boxes. Enter, maintain, and distribute daily, weekly, and monthly reports for the department. Track and maintain Warehouse inventory and prepare Bills of Lading. Provide administrative support to the Production Department and assist with tasks across Facilities, Maintenance, and Transportation, including tracking and updating departmental time-off calendars. Serve as a liaison for the CTE department regarding donated automobiles. Provide backup coverage for the Administration switchboard as needed. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent or ability to obtain through The Excel Center. Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively. Strong interpersonal skills and the ability to work well in a team environment. Self-motivated and proactive, with a willingness to learn and take on new challenges. Excellent written and verbal communication skills, with a professional demeanor. Proficiency in Microsoft Office Suite, internet browsers and standard office equipment. Attention to detail and accuracy in data entry and record-keeping. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Job Objective: To manage the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff . This position reports to the District Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Supervisory Responsibilities: Production Managers. Assistant Managers. Essential Job Functions: Recruit, train, and manage staff while ensuring adherence to company policies and procedures, holding team members accountable for performance and conduct. Oversee and manage all operational processes within the store, ensuring smooth day-to-day activities and efficient workflow across all departments. Monitor and analyze store sales, payroll, and other financial metrics, making adjustments as needed to maintain profitability and meet financial targets. Maintain a safe and secure work environment by implementing safety protocols and proactively working to prevent internal theft and shoplifting. Communicate effectively with the District Manager regarding any operational issues or challenges and collaborate on developing and executing corrective action plans to address identified problems. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Minimum of two years of supervisory experience. Strong leadership, supervisory, and team management skills with the ability to motivate staff and hold them accountable. Excellent communication skills, both verbal and written, for interacting with staff, customers, and management. Solid understanding of sales, budgeting, financial reporting, and inventory management to ensure store profitability. Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software. Ability to resolve customer issues professionally and maintain excellent customer service standards. Strong problem-solving, critical thinking, and organizational skills to manage operations efficiently in a fast-paced environment. Knowledge of product merchandising techniques and commitment to creating a positive, inclusive store atmosphere. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability, including nights and weekends. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.

The Excel Center - Northern Indiana is a high-quality, free, public high school for adult learners 18 and older. We provide coursework toward completing the required credits for students to earn an Indiana Core 40 diploma (not a TASC/GED/HSE program). Our students benefit from a structured learning environment with direct/ face-to-face instruction, an accelerated format, small classes and individualized attention that meets the unique needs of adult learners. All students are assigned a life coach providing academic and personal counseling to support students pursuing their goals. Our staff have a significant impact on the lives of students seeking a second chance to change their lives. The Excel Center also requires students to earn industry-recognized certificates and/or dual credit college courses. We are seeking a dynamic and innovative team to assist in this endeavor. Summary The Recruiter, Retention and Alumni Coordinator (RRAC) plays a key role in supporting The Excel Center's mission by leading recruitment, retention, and alumni engagement efforts. This full-time, year-round position serves two campuses-either Hammond & Gary or Elkhart & South Bend-and helps adults age 18 and over return to school to earn their Indiana Core 40 high school diploma. Duties Design and implement recruitment strategies to attract adult learners. Create and maintain a recruitment and retention calendar aligned with enrollment periods and key community events. Support student retention through proactive outreach and engagement efforts. Record and manage outreach, retention, and alumni data in the student information system. Collaborate with life coaches, teachers, and campus directors to identify and re-engage at-risk or withdrawn students. Partner with the marketing team to develop outreach materials. Represent The Excel Center at community events and with local organizations. Establish a regular schedule for visiting local school districts to connect with prospective students. Develop and maintain alumni engagement initiatives. Maintain a detailed time and outreach activity log. Prepare and present recruitment and retention data reports to leadership to inform future strategies. Conduct regular student check-ins to identify and address barriers to retention. Submit weekly and end-of-term recruitment and retention reports. Build and maintain relationships with key community partners, with check-ins at least once per term. Coordinate visits from community partners to school campuses. Other duties as assigned. Qualifications Education High School Diploma required. Associate or bachelor's degree in education, communications, social work, or a related field. Qualifications Proven experience working with adult learners or in community outreach settings. Exceptional communication and interpersonal skills, with the ability to build strong relationships. Strong organizational skills and the ability to manage multiple priorities across two school locations. Comfortable with public speaking and actively engaging with diverse community groups. Proficient in data tracking and maintaining alumni relationships. Deep commitment to educational equity and providing second-chance learning opportunities. Bilingual in Spanish and English is preferred but not required. Self-motivated, collaborative, and results driven. Experience in student recruitment, outreach, or case management. Demonstrated involvement in or strong connections with the local community. Work Environment Requires reliable transportation and regular travel between assigned campuses. Occasional evening or weekend availability for community or school events. Collaborative, mission-driven culture focused on equity, impact, and continuous improvement.

Job Objective: To maintain a clean, safe, and welcoming environment for customers and staff by performing routine cleaning and tasks, ensuring the store meets health and safety standards and enhances the overall shopping experience . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Perform daily cleaning tasks, including sweeping, mopping, dusting, and sanitizing surfaces throughout the facility, including restrooms, break rooms, and other common areas, to maintain a hygienic and welcoming environment. Empty trash and recycling bins regularly and ensure proper disposal of waste. Ensure exterior areas, including sidewalks and parking lots, are clean and free of debris. Respond promptly to spills or other messes to prevent safety hazards and maintain cleanliness. Follow all health and safety guidelines, using proper cleaning products and equipment in accordance with safety protocols. Report any issues such as leaks, broken fixtures, or damaged flooring to the appropriate department for repair. Identify and address potential hazards, such as wet floors or faulty equipment, to prevent accidents, and participate in safety training sessions. Operate and maintain cleaning equipment such as floor scrubbers, vacuums, and buffers according to manufacturer instructions. Report any malfunctions or damage to management and store equipment and supplies properly after use. Work closely with store staff and management to coordinate cleaning and maintenance schedules and communicate any facility issues or safety concerns. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Previous experience in custodial or janitorial work is preferred. Familiarity with proper use of cleaning supplies and safety practices. Basic mechanical, time management and problem-solving skills. Strong attention to detail and ability to follow cleaning schedules and safety protocols. Good communication and teamwork skills. Ability to work independently and efficiently with minimal supervision. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Job Objective: This position has multiple tasks where you might be doing one or all of them. In this position you will maintain the warehouse in an orderly and organized fashion. Additionally, oversee the daily operation of the baling machine. This position reports to the Warehouse Supervisor who evaluates performance annually. Essential Job Functions: Knows and understands the Goodwill Mission: “Strengthen communities by empowering individuals and families through education, training and job placement.” Load and unload trucks. Unload cages and sort material as required for warehousing. Move material as required, using pallet jack or forklift. Accurately prepare and process salvage materials for shipment. Maintain general good housekeeping and cleanliness of warehouse. Operate baling machine to bale material. Weigh bales and record weight on the side of the bale and on production form. Move bales to storage area, along with sheets and blankets bales. Keep the baling and storage areas neat, clean, and orderly at all times. Stacking boxes throughout the warehouse. Perform basic material handling tasks as requested. Other duties as assigned by Supervisor. Qualifications Required Skills/Abilities: Ability to accurately weigh material. Ability to operate pallet jack and forklift if properly trained. Ability to read and write clearly. Equipment Used: Floor scales Tin shears Forklift Pallet jack Electric hand truck Shovel and broom Baler Scales Physical Requirements: Ability to read and write clearly. Ability to move 70-pound barrels. Ability to lift and carry items as needed. Ability to bend, stoop and work on feet 8 hours per day. Ability to work in a light industrial area with significant dust.

Job Objective: To properly inspect and sort clothing, textiles, and soft goods to assess salability. Hang quality items on appropriate hangers, sort rack items for unit pricing, and attach the correct colored tags to all sale-ready clothing . This position reports to the Production Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Inspect soft goods, including clothing and linens, for defects and sort items for store sale or salvage per quality guidelines. Sort clothing by season, style, and pricing category. Check for defects before hanging, properly hang garments, and fasten buttons or zippers as needed. Discard unsellable apparel appropriately and deliver jewelry to the designated box. Count and secure any found money in the designated lockbox. Sort household wares for return to the Wares Department. Label and inventory packed containers for correct store destinations. Attach the correct weekly color and tag in a way that prevents damage. Assist in moving barrels and boxes to the warehouse and empty trash as needed. Maintain a clean, safe workspace and follow safety regulations. Support and collaborate with the Production Manager and Production Assistant. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Job Objective: To support the efficient operation of the donated goods area by sorting, moving, and organizing materials. Accurately sort, match, price, and distribute salable shoes to stores. Assist in preparing and pricing wares items to ensure they are ready for sale . This position reports to the Production Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Sort donated shoes into saleable, salvage, or discard categories and place them in designated areas. Match and secure paired shoes with rubber bands, cleaning saleable shoes as needed. Store out-of-season saleable shoes and conduct final inspections before packing. Pack and allocate ready-for-sale shoes in barrels for store distribution. Maintain daily production reports and inventory sheets for packed containers. Assist in sorting, wrapping, and packing wares, books, records, tapes, dishes, toys, and seasonal items for shipment. Determine and attach appropriate pricing for wares, ensuring safe packaging for transport. Attach the correct weekly color and tag in a way that prevents damage. Label and allocate packed containers to correct store destinations. Help transport barrels and boxes to the warehouse. Maintain a clean, safe workspace and follow safety regulations. Support and collaborate with the Production Manager and Production Assistant. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Job Objective: To receive, sort, and process donated items for online sales. Duties include inspecting donations, scanning items into inventory software, photographing products, creating listings, and shelving items for efficient retrieval. Ensures accuracy, organization, and quality control while following established procedures to optimize the online sales process . This position reports to the E-Commerce Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Quickly assess the condition of received items to determine saleability, including inspecting, identifying, authenticating, testing, accepting, or rejecting items. Photograph and list items for the online store, ensuring accuracy by reviewing and editing listings before posting. Respond promptly and professionally to assigned customer inquiries.. Learn and properly utilize software for processing inventory. Use the alphanumeric shelving system to correctly tag, label, and store items in designated inventory locations. Maintain a clean and organized workspace, including inventory shelving, personal areas, and general housekeeping of assigned sections.. Keep work areas clean and organized, including the outbound shipping area, personal workspace, and assigned areas. Communicate effectively with the Supervisor/Production Assistant regarding e-commerce needs. Provide guidance and support to Mission Staff for client training in e-commerce as needed. Adhere to established Standard Operating Procedures (SOPs). Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Knowledge of E-Commerce platforms such as ShopGoodwill, Amazon, eBay, and GWF. Proficiency in Microsoft Excel and inventory management software. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.

Job Objective: To assist retail store management in the planning, implementation, and oversight of merchandise processing operations. Works closely with store management to ensure the effective execution of retail policies, procedures, and operational standards. Supports the overall success of retail activities by fostering a productive environment, ensuring high-quality service, operational efficiency, and a positive customer experience . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Supervisory Responsibilities: Production Assistant Assistant Manager Essential Job Functions: Recruit, hire, train, and manage staff while ensuring adherence to company policies and procedures, holding team members accountable for performance and conduct. Oversee and supervise all operational processes within the store, ensuring smooth day-to-day activities and efficient workflow across all departments. Regularly review and analyze store sales, payroll, and other operational expenses to ensure financial goals are met while maintaining cost control and profitability. Maintain a safe and secure work environment by enforcing safety protocols and proactively working to minimize internal theft and shoplifting. Communicate any operational issues, challenges, or observations to the Store Manager and District Manager, providing insight and recommendations for corrective actions or improvements, and collaborate to develop and implement action plans to resolve issues. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Minimum of two years of supervisory experience. Strong leadership, supervisory, and team management skills with the ability to motivate staff and hold them accountable. Ability to train, develop, and assess the performance of team members. Excellent communication skills, both verbal and written, for interacting with staff, customers, and management. Excellent organizational and time-management abilities, as well as attention to detail and ability to maintain a high level of accuracy in all operational tasks. Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software. In-depth knowledge of retail operations, including inventory control, merchandise processing, and financial oversight. Knowledge of product merchandising techniques and commitment to creating a positive, inclusive store atmosphere. Ability to resolve customer issues professionally and maintain excellent customer service standards. Strong problem-solving, critical thinking, and organizational skills to manage operations efficiently in a fast-paced environment. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability, including nights and weekends. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.

Job Objective: To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience. Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale. Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries. Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance. Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

Job Objective: To manage the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Supervisory Responsibilities: Custodians Drive Thru Ambassadors Sales Production Associates Textile Sales Associates Essential Job Functions: Participate in the recruitment process by identifying and hiring qualified candidates to build a competent and diverse team. Develop and implement training to ensure all staff are well-versed in company policies, procedures, and customer service standards. Continuously monitor employee performance, providing constructive feedback and coaching to promote professional growth and accountability. Take appropriate disciplinary actions when necessary to maintain high standards of conduct and performance within the team. Supervise and coordinate all store operations to ensure seamless execution of daily activities, including managing inventory, merchandising, sales floor operations, and customer service. Ensure that all departments are working collaboratively to achieve business goals, optimize workflow efficiency, and provide an exceptional shopping experience for customers. Establish and enforce comprehensive safety protocols to maintain a secure working environment for employees and customers. Actively monitor potential security risks, including internal theft and shoplifting, and take proactive measures to mitigate such threats. Foster a culture of safety awareness and compliance among all staff members. Maintain open and transparent communication with the Store Manager regarding store operations, staff performance, and any challenges that arise. Participate in regular meetings to discuss store performance, share insights, and collaborate on strategies for improvement. Assist in developing and implementing corrective action plans to address operational issues, ensuring that solutions are effectively executed, and outcomes are monitored for success. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Strong supervisory skills with a proven ability to inspire, motivate, and hold team members accountable for their performance. Demonstrated expertise in fostering a positive and productive work environment. Excellent verbal and written communication skills, essential for engaging with employees, customers, and management. Capable of conveying information clearly and effectively in various situations. Skilled in resolving customer concerns, ensuring a positive shopping experience. Committed to upholding high standards of customer service and fostering customer satisfaction. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability including nights and weekends. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Able to effectively and safely use standard office and light industrial equipment.

Job Objective: To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment . reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience. Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access. Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery. day. Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.

Job Objective: To maintain a clean, safe, and welcoming environment for customers and staff by performing routine cleaning and tasks, ensuring the store meets health and safety standards and enhances the overall shopping experience . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Perform daily cleaning tasks, including sweeping, mopping, dusting, and sanitizing surfaces throughout the facility, including restrooms, break rooms, and other common areas, to maintain a hygienic and welcoming environment. Empty trash and recycling bins regularly and ensure proper disposal of waste. Ensure exterior areas, including sidewalks and parking lots, are clean and free of debris. Respond promptly to spills or other messes to prevent safety hazards and maintain cleanliness. Follow all health and safety guidelines, using proper cleaning products and equipment in accordance with safety protocols. Report any issues such as leaks, broken fixtures, or damaged flooring to the appropriate department for repair. Identify and address potential hazards, such as wet floors or faulty equipment, to prevent accidents, and participate in safety training sessions. Operate and maintain cleaning equipment such as floor scrubbers, vacuums, and buffers according to manufacturer instructions. Report any malfunctions or damage to management and store equipment and supplies properly after use. Work closely with store staff and management to coordinate cleaning and maintenance schedules and communicate any facility issues or safety concerns. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Previous experience in custodial or janitorial work is preferred. Familiarity with proper use of cleaning supplies and safety practices. Basic mechanical, time management and problem-solving skills. Strong attention to detail and ability to follow cleaning schedules and safety protocols. Good communication and teamwork skills. Ability to work independently and efficiently with minimal supervision. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Job Objective: To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. . This position reports to Store Manager and/or Production Manager who evaluates performance annually. In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Essential Job Functions: Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards. Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion. Transport carts containing items to be processed. Process donations promptly. Dispose of trash into designated True Trash receptacles as needed. Organize racks for efficient stocking. Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations): Training Level: Below 80 pieces per hour: Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed. Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time. If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months. Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective). Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective). Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments. Additional Expectations: Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate. Z-racks are considered 100 pieces per rack. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Adherence to standard retail practices and dress code. Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc. Basic literacy and numeracy skills. Ability to make quick and accurate decisions. Tactful communication with the public and co-workers. Flexibility to work varying schedules. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to utilize light industrial equipment including: o Tagging gun, stickers, tags, standard office supplies Pallet stacker, pallet jack Compactor, must be 18 to operate

Job Objective: To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience. Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale. Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries. Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance. Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

Job Objective: To manage the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Supervisory Responsibilities: Custodians Drive Thru Ambassadors Sales Production Associates Textile Sales Associates Essential Job Functions: Participate in the recruitment process by identifying and hiring qualified candidates to build a competent and diverse team. Develop and implement training to ensure all staff are well-versed in company policies, procedures, and customer service standards. Continuously monitor employee performance, providing constructive feedback and coaching to promote professional growth and accountability. Take appropriate disciplinary actions when necessary to maintain high standards of conduct and performance within the team. Supervise and coordinate all store operations to ensure seamless execution of daily activities, including managing inventory, merchandising, sales floor operations, and customer service. Ensure that all departments are working collaboratively to achieve business goals, optimize workflow efficiency, and provide an exceptional shopping experience for customers. Establish and enforce comprehensive safety protocols to maintain a secure working environment for employees and customers. Actively monitor potential security risks, including internal theft and shoplifting, and take proactive measures to mitigate such threats. Foster a culture of safety awareness and compliance among all staff members. Maintain open and transparent communication with the Store Manager regarding store operations, staff performance, and any challenges that arise. Participate in regular meetings to discuss store performance, share insights, and collaborate on strategies for improvement. Assist in developing and implementing corrective action plans to address operational issues, ensuring that solutions are effectively executed, and outcomes are monitored for success. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Strong supervisory skills with a proven ability to inspire, motivate, and hold team members accountable for their performance. Demonstrated expertise in fostering a positive and productive work environment. Excellent verbal and written communication skills, essential for engaging with employees, customers, and management. Capable of conveying information clearly and effectively in various situations. Skilled in resolving customer concerns, ensuring a positive shopping experience. Committed to upholding high standards of customer service and fostering customer satisfaction. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability including nights and weekends. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Able to effectively and safely use standard office and light industrial equipment.

Job Objective: To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment . reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience. Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access. Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery. day. Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.

Job Objective: To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience. Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale. Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries. Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance. Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.