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Waiter and cashier skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical waiter and cashier skills. We ranked the top skills for waiter and cashiers based on the percentage of resumes they appeared on. For example, 41.8% of waiter and cashier resumes contained dishes as a skill. Continue reading to find out what skills a waiter and cashier needs to be successful in the workplace.

15 waiter and cashier skills for your resume and career

1. Dishes

Dishes refers to the act of cleaning dishes and utensils used in a restaurant. Collecting dirty dishes is often the job of a busser, who clears a table of any dishes once customers have paid and left the restaurant. Dishes are often cleaned by industrial dishwashers, which use high water temperatures and tougher cleaning solutions to clean dishes more quickly.

Here's how waiter and cashiers use dishes:
  • Received dirty dishes in the back area, scraped and cleaned off dishes, to prepare for washing.
  • Provided information on dishes to customers in order to ensure the maximum satisfaction from their dining experience.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how waiter and cashiers use pos:
  • CASHIER: Placing orders into POS system, handling money and retrieving guest items from store.
  • Received and processed food orders through a point of sales system (POS).

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how waiter and cashiers use customer service:
  • Provided excellent customer service in a fast-paced restaurant environment; processed transactions, balanced cash drawer and ensure positive customer experience.
  • Managed store operations *Bookkeeping *Employee training *Customer service *Cash handling *Advertised new shipments & products *Managed store sales *Managed store inventory

4. Clean Tables

Here's how waiter and cashiers use clean tables:
  • Wait tables, run register, make salads, clean tables and lobby, make drinks
  • Clean tables for new customer to set down and enjoy their meal.

5. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how waiter and cashiers use food service:
  • Facilitated daily front of house operations and maintained the highest quality of food service and customer experience.
  • Seated Costumers, Attended to their Restaurant Needs, Provided Food Service, Assisted to their Cashier Needs

6. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how waiter and cashiers use drink orders:
  • Clean, stock and restock workstations; Take food and drink orders; process payments.
  • Obtain patrons' food and drink orders.

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7. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how waiter and cashiers use to-go orders:
  • Assisted host by answering phones to take reservations and to-go orders, and by greeting, seating, and thanking guests.
  • Served and prepared food for customers, open / close duties, handling cash, to-go orders

8. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how waiter and cashiers use bus tables:
  • Bus tables, present check/bill, Speak to Japanese customers in basic Japanese.
  • Cash out customers/ bus tables/ clean restaurant

9. Customer Complaints

Here's how waiter and cashiers use customer complaints:
  • Resolve customer complaints and answer any customer questions
  • Resolved customer complaints to mutual satisfaction.

10. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how waiter and cashiers use beverage orders:
  • Ensured food or beverage orders were completed daily.
  • Processed food and beverage orders for customers.

11. PowerPoint

Here's how waiter and cashiers use powerpoint:
  • Practiced applying financial reports to Excel and PowerPoint.
  • Worked at two sites at the same time Skills Fluent in Spanish, Computer Proficient (Word, Excel, PowerPoint.

12. Sales Taxes

Here's how waiter and cashiers use sales taxes:
  • Prepare checks accurately and efficiently that itemize and total meal costs and sales taxes.
  • Serve food and/or beverages to patrons; prepare checks that itemize and total meal costs and sales taxes.

13. Phone Orders

Here's how waiter and cashiers use phone orders:
  • Take phone orders, communicate with Spanish-speaking customers, cashier, waitress
  • Serve Food & Beverages Greet Guests Answer Phone Orders clean Stock Prep

14. Alcoholic Beverages

Here's how waiter and cashiers use alcoholic beverages:
  • Inspected ID's of patrons to ensure minimum age requirements for consumption of alcoholic beverages were always met.
  • Inspect customer ID to confirm age requirements for consumption of alcoholic beverages.

15. Prep Food

Prep food is a process of getting food -- a whole meal or dishes ready and packaging them ahead of schedule to save time and that they are easily accessible for snacks, meals for a particular purpose, or other activities and to help reach nutritional goals.

Here's how waiter and cashiers use prep food:
  • Run the register and prep food.
  • Helped cook and prep food.
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List of waiter and cashier skills to add to your resume

Waiter and cashier skills

The most important skills for a waiter and cashier resume and required skills for a waiter and cashier to have include:

  • Dishes
  • POS
  • Customer Service
  • Clean Tables
  • Food Service
  • Drink Orders
  • To-Go Orders
  • Bus Tables
  • Customer Complaints
  • Beverage Orders
  • PowerPoint
  • Sales Taxes
  • Phone Orders
  • Alcoholic Beverages
  • Prep Food
  • Cash Drawers
  • Quality Customer Service
  • Clean Environment
  • Financial Transactions
  • Waiting Tables
  • Order Slips
  • Customer Payments
  • Monetary Transactions
  • Cooking Methods
  • Credit Card Transactions
  • Cash Registers
  • Automatic Debits

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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