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Become A Waitress/Bartender

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Working As A Waitress/Bartender

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $17,343

    Average Salary

What Does A Waitress/Bartender Do

Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.

Duties

Waiters and waitresses typically do the following:

  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals
  • Prepare itemized checks and take payments from customers
  • Set up dining areas, refill condiments, and stock service areas

Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.

In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are prepared and are often served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may suggest a beverage choice such as a wine recommendation with certain foods.

Waiters and waitresses may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.

In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.

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How To Become A Waitress/Bartender

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Waitress/Bartender jobs

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Average Length of Employment
Head Waitress 3.3 years
Head Bartender 3.2 years
Waitress/Bartender 3.0 years
Bartender Server 2.7 years
Cook/Bartender 2.7 years
Bartender 2.6 years
Restaurant Server 2.3 years
Beverage Server 2.3 years
Food Server 2.2 years
Waitstaff 2.2 years
Take Out Waitress 2.1 years
Waitress/Hostess 1.9 years
Server And Hostess 1.9 years
Waitress 1.9 years
Host/Waiter 1.8 years
Server 1.8 years
Waiter And Cashier 1.7 years
Cocktail Waitress 1.7 years
Barista/Waitress 1.4 years
Hostess 1.3 years
Top Employers Before
Waitress 16.7%
Cashier 11.8%
Bartender 6.6%
Internship 4.1%
Hostess 3.6%
Server 3.4%
Manager 3.0%
Volunteer 2.1%
Top Employers After
Waitress 15.9%
Bartender 12.1%
Cashier 7.3%
Server 5.3%
Manager 4.3%
Internship 3.1%

Waitress/Bartender Demographics

Gender

Female

93.2%

Male

5.5%

Unknown

1.2%
Ethnicity

White

82.7%

Hispanic or Latino

10.2%

Asian

5.5%

Unknown

1.2%

Black or African American

0.4%
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Languages Spoken

Spanish

64.4%

French

9.0%

Italian

4.0%

German

3.8%

Russian

3.3%

Portuguese

2.3%

Polish

2.3%

Greek

1.3%

Vietnamese

1.0%

Romanian

1.0%

Korean

1.0%

Chinese

1.0%

Japanese

1.0%

Swedish

0.8%

Mandarin

0.8%

Dakota

0.8%

Ukrainian

0.8%

Arabic

0.8%

Norwegian

0.5%

Lithuanian

0.5%
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Waitress/Bartender Education

Schools

University of Phoenix

15.9%

Kaplan University

7.3%

West Virginia University

5.7%

Southern New Hampshire University

5.5%

Southern Connecticut State University

5.0%

Iowa State University

4.8%

Michigan State University

4.7%

Ashford University

4.7%

University of Northern Iowa

4.5%

University of Wisconsin - Oshkosh

4.5%

Lansing Community College

4.5%

Baker College

4.0%

Texas State University

4.0%

Delgado Community College

3.7%

Central Michigan University

3.7%

Winona State University

3.7%

University of Iowa

3.5%

Saint Cloud State University

3.5%

Pennsylvania State University

3.5%

Community College of Rhode Island

3.3%
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Majors

Business

17.7%

Psychology

10.0%

Nursing

8.9%

Criminal Justice

7.5%

Medical Assisting Services

5.8%

General Studies

5.3%

Communication

4.7%

Accounting

4.6%

Health Care Administration

4.5%

Liberal Arts

3.7%

Biology

3.6%

Cosmetology

3.5%

Marketing

3.2%

Nursing Assistants

2.8%

Education

2.5%

English

2.4%

Medical Technician

2.4%

Management

2.4%

Hospitality Management

2.3%

Graphic Design

2.3%
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Degrees

Other

37.1%

Bachelors

35.1%

Associate

15.8%

Certificate

5.0%

Masters

4.2%

Diploma

1.5%

License

1.0%

Doctorate

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Waitress/Bartender

OutstandingCustomerServiceFoodOrdersMenuItemsDrinkOrdersNon-AlcoholicBeveragesPOSFoodPreparationCommunicationSkillsBeverageOrdersCustomerServiceSkillsBartendCustomerOrdersDailySpecialsHighVolumeMealCostsMinimumAGERequirementsOrderSlipsCleanTablesPeopleSkillsMemorizeOrders

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Top Waitress/Bartender Skills

  1. Outstanding Customer Service
  2. Food Orders
  3. Menu Items
You can check out examples of real life uses of top skills on resumes here:
  • Developed outstanding customer service skills by directly assisting and serving restaurant patrons
  • Utilize point of sale terminals for food orders, and payments.
  • Provide excellent costumer service Use of selling techniques Able to help guests in selecting menu items Anticipate guests needs
  • Greeted and assisted guests with their food and drink orders.
  • Prepared both alcoholic and non-alcoholic beverages.

Top Waitress/Bartender Employers

Waitress/Bartender Videos

How To Hook Up With Waitresses and Bartenders but More Importantly, Get Free Food..

Server (fine dining), Career Video from drkit.org

How to pick up women Bartender and Waitress

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