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Health Information Specialist jobs at WakeMed - 184 jobs

  • Growth Specialist - Kitty Hawk

    ARS 4.4company rating

    Kitty Hawk, NC jobs

    R S Andrews of Tidewater Heating, Cooling Pay: $18.00 - $20.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Mon - Friday weekends required Part-time and full-time opportunities available Join RS Andrews, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Apply TODAY or Call NOW to interview with our Retail Program Manager at ************ Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest. What You Need: Outgoing personality and willingness to speak with shoppers Retail, kiosk, or sales experience preferred (not required) Ability to stand and walk during shift Weekend and some holiday availability Reliable transportation Clean, professional appearance to represent the ARS brand Must be at least 18 years old and pass a background check Attend weekly in-office meetings Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $18-20 hourly 3d ago
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  • Dietary Specialist

    Adventhealth 4.7company rating

    Hendersonville, NC jobs

    **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 100 HOSPITAL DR **City:** HENDERSONVILLE **State:** North Carolina **Postal Code:** 28792 **Job Description:** Rotating schedule: 6 a - 630 P except Wednesday which is a 6 hour shift. Rotates working every other weekend. + Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. + Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. + Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. + Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. + Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Nutrition and Dietetics Technician Registered (NDTR) - Accredited Issuing Body **Pay Range:** $14.70 - $23.51 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Nutritional Services **Organization:** AdventHealth Hendersonville **Schedule:** Full time **Shift:** Day **Req ID:** 150660822
    $14.7-23.5 hourly 3d ago
  • Dietary Specialist

    Adventhealth 4.7company rating

    Hendersonville, NC jobs

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 100 HOSPITAL DR City: HENDERSONVILLE State: North Carolina Postal Code: 28792 Job Description: Rotating schedule: 6 a - 630 P except Wednesday which is a 6 hour shift. Rotates working every other weekend. Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Nutrition and Dietetics Technician Registered (NDTR) - Accredited Issuing Body Pay Range: $14.70 - $23.51 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $14.7-23.5 hourly 3d ago
  • Health Information -Quality Specialist

    Aurora Health Care 4.7company rating

    Charlotte, NC jobs

    Department: 13509 Enterprise Revenue Cycle - HIM Ops Release of Information: NC/GA Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Tuesday - Saturday 1p-9:30p Pay Range $20.80 - $31.20 Essential Functions Validates and performs quality review of scanned records as well as monitors and maintains the integrity of the legal medical record. Determines readiness of batch for quality control process. Reviews the quality of all images in batch and verifies accuracy of the indices assigned. Identifies trends in scanning errors and processes and communicates to management. Relocates electronic images that are incorrectly filed in another document or encounter. Verifies readiness of batch for validation process. Assists with quality review of medical records as appropriate and determined by manager. Physical Requirements Work in a fast paced office environment with minimum noise level. Moderate physical exertion. Usually requires handling moderate weight materials; or includes standing, walking, bending, stooping, climbing; or requires repetitive and sustained exercise of fine motor skills; or requires remaining in a constant position; or requires close visual effort of a straining nature; in excess of 50% of the time. Education, Experience and Certifications High School Diploma or GED required. Knowledge of window based functions required. Experience in document imaging, prepping or scanning preferred. Medical Records analyst experience preferred. RHIT/RHIA or RHIT/RHIA eligible preferred. Proficient in Microsoft windows. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $20.8-31.2 hourly Auto-Apply 2d ago
  • Clinical Coder IV/Acute Care - Medical Records

    Atrium Health 4.7company rating

    Charlotte, NC jobs

    00153661 Employment Type: Full Time Shift: Day Shift Details: Monday-Friday 1st shift Standard Hours: 40.00 Department Name: Medical Records Location Details: Onboarding at Arrowpoint, after training able to work remote Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth Job Summary To support World Class Service Lines, and with Documentation Excellence (DE) as the primary objective, the Clinical Coder IV reviews clinical documentation and diagnostic results as appropriate to extract data and apply appropriate codes for billing, internal and external reporting, research and regulatory compliance. An option to work as part of the clinical team and perform high level, service line based concurrent coding is also available. This position also enjoys the advantages of free CEUs and one paid professional membership. Essential Functions Reviews medical records of high complexity to identify the appropriate principal diagnosis and procedure codes, all other appropriate secondary diagnoses and procedure codes. Assign and present on Admission, Hospital Acquired Condition and Core Measure Indicators for all diagnosis codes. Facilitates appropriate MS-DRG for inpatient medical records and appropriate APC assignment for outpatient medical records using UHDDS and other facility guidelines. Demonstrates the technical competence to use the facility encoder as it interfaces with the hospital mainframe and/or EMR in an on-site or remote setting. Reviews charges and Evaluation and Management levels. Demonstrates proficiency with Microsoft Office Applications and in using required computer systems with minimal assistance. Abstracts coded data and other pertinent fields in the hospital electronic health record. Ensures the accuracy of data input. Meets established quality and productivity standards. Facilitates peer review and training for all Acute Clinical Coders in the coding department. Provides support to management. Stay abreast of coding principles and regulatory guidelines related to inpatient and/or outpatient coding. Physical Requirements Must be able to concentrate and sit for long periods of time while reviewing electronic health records. Daily and weekly deadlines must be met in a fast paced office environment and/or at home environment. Education, Experience and Certifications. High school diploma or GED required; Bachelors degree preferred. Advanced knowledge in Medical Terminology, Anatomy and Physiology and Pharmacology required. 4 years coding experience in acute care setting required. Current RHIA, RHIT, CCS, CPC-H, CPC or CIC required plus a passing score on the CHS Coding test. At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
    $43k-62k yearly est. 60d+ ago
  • Health Information Specialist (Hybrid)-Hickory, NC

    Partners Behavioral Health Management 4.3company rating

    Hickory, NC jobs

    Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Hickory, NC; Hybrid Position (primarily remote, must be able to go into the Hickory, NC office weekly or as needed) Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: This position will perform administrative and technical responsibilities that assure compliance with health information management rules, regulations, and agency policies; will also perform periodic provider medical record auditing functions. This position provides periodic technical training to staff to assure compliance with federal, state and agency policies and procedures regarding health information management. This position is responsible for ensuring required Consumer Data Warehouse (CDW) data elements are accurate and meet the requirements of the state performance agreement. Role and Responsibilities: Release of Information: Copy and produce all records for subpoenas and authorization to release information from outside sources and appear in court when necessary. Maintain compliance with rules and regulations specific to the confidentiality and release of information. Maintain Accounting of Disclosures required by HIPAA. Process former provider records that have ceased operation and are in the custody of the agency for releases of information from outside sources. Act as Liaison to the state regarding DWI issues of consumers who have not had their records completed and sent to Raleigh to obtain their license. Concealed Handgun Permit Applicant Requests: Process and conduct mental health background checks for concealed handgun permit applicants. Report to local sheriff departments whether applicant has received services from Partners' legacy agencies or any contracted providers. Copy and/or obtain medical records for submission when applicable. Client Information: Perform quality checks and audits on data samples to ensure accurate data. Monitory CDW error reports as required by the Division relating to the state performance agreement. Monitor monthly/quarterly error reports: Missing Required Fields, Missing Principle or Primary Diagnosis, Missing Substance Abuse Information and Missing or Unknown Data in Mandatory Fields. Monitor weekly CDW error reports via Alpha MCS. With each report, it will have to be determined how the error occurred, who made the error, input proper missing information, contact necessary providers if necessary to assure documentation is in the system. Coordinate with IT/Business Analyst to get the corrected information flagged and resubmitted. Correct state insurance layer and other CDW data in Alpha when errors are made on the enrollment by the providers to allow billing to be processed. Administratively discharge hospital 3-way and out of catchment area mobile crisis consumers. Merge Duplicate Records: Follow established protocol to merge consumer records identified as duplicate records (both paper based and within the agency information system). Collaborate with CDW to identify what corrections need to be made within their system to the merge to be accepted. Coordinate with IT/Business Analyst to ensure that changes are made and submitted to CDW. Provider Auditing & Assistance: Follow up on questions asked by providers/staff relating to health information management. Provide periodic training to providers/staff on policies and rules regarding HIM duties within the State and Federal guidelines. Ability to locate and answer questions regarding medical record documentation as it relates to Medicaid and State law using the State Medicaid Manual, Service Records Manual, Operations Manual and the Service Definitions manual. Ability to locate and answer questions on confidentiality by referring to HIPAA law, APSM 45-1 Manual for Confidentiality Rules for Mental Health, Developmental Disabilities and Substance Abuse Services, 42 CFR Part 2 and G.S. 122-C. Record Storage: Maintain archived client records in accordance with the Record Retention and Disposition Schedule. Properly log records in the appropriate manner to assure access to records when needed. Log and maintain records for providers that have ceased operation/left our network and have become the custody of the agency. Log and prep records for destruction when retention has been met. Special Projects: Assist with annual Medicaid and Financial audits which includes contacting providers, gathering all documentation, prepping documentation, answering auditor's questions about documentation and obtaining additional information as needed. Attend and participate in provider trainings as needed. Other duties as assigned by Health Information Manager. Knowledge, Skills and Abilities: Considerable knowledge of HIM rules, regulations, and practice Working knowledge of general office procedures, practices and equipment Excellent customer service and communication skills, both oral and written Excellent organizational skills and ability to multi-task and meet deadlines Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage and uphold integrity and confidentiality of sensitive data Education and Experience Required: High School diploma with three (3) years of HIM experience in a Human Services/healthcare setting. Education and Experience Preferred: Associate Degree in HIM or related field with one (1) year of HIM experience in a Human Services/healthcare setting.
    $24k-29k yearly est. Auto-Apply 2d ago
  • Specialist in Poison Information, North Carolina Poison Control, Atrium Health FT Airport Center

    Aurora Health Care 4.7company rating

    Charlotte, NC jobs

    Department: 12706 Enterprise Corporate - North Carolina Poison Control Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 3P - 11P, every other weekend. Pay Range $38.20 - $57.30 Essential Functions Utilizes clinical and communication skills to obtain a history of the exposure, including all aspects of patient condition, agent(s) involved, circumstances, etc., in a timely manner consistent with the severity of the exposure. Provides poison information on patients of all ages, including infants, children, adolescents, adults and the elderly. Utilizes information resources appropriately to accurately assess each exposure case. This includes use of computerized data bases, textbooks, primary medical literature, consultants, and previous knowledge and experience. Formulates an appropriate plan of care (patient disposition) by interpreting and integrating available information. Implements the plan of care based on established guidelines, case specifics, patient care priorities, health care facility resources, and professional judgment in a timely manner. Communicates patient information and treatment recommendations as necessary to appropriate health care facilities/providers. Evaluates the appropriateness of assessment & recommendations documented on the case record by adhering to established follow-up procedures. Provides non-toxicological drug and medical information to callers within the scope of education and experience as time permits. Provides initial crisis intervention to callers with other medical or drag problems, or suicidal intentions, with referral to appropriate community agencies. Refers non-medical callers to appropriate agencies in a professional and friendly manner. Physical Requirements Works primarily in the Poison Center. Majority of time is sitting, with frequent telephone use and exposure to computer monitor. May assist in patient evaluation and treatment in the Emergency Department as requested. Must be able to operate telephone, computer and recording device equipment. Each teammate has the responsibility to work in a safe environment. Education, Experience and Certifications Graduate from an accredited school of nursing, ACPE accredited pharmacy school, or medical school required. Registered nurse, registered pharmacist, physician's assistant or physician (MD or DO) required. Two years clinical experience preferred; applicable state license to practice required. BLS required per policy guidelines. Obtain certification as a Certified Specialist in Poison Information administered by the American Association of Poison Control Centers (AAPCC) within three examination periods and recertify as required by the AAPCC and applicable state Poison Control required. Proficiency in Microsoft Office and keyboard skills preferred. Prefer 2 or more years of FT emergency or critical care experience, familiarity with medical record systems and moderate to rapid typing skills Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $27k-31k yearly est. Auto-Apply 4d ago
  • Health Information (HIM) Specialist

    Mednorth Health Center 3.9company rating

    Wilmington, NC jobs

    Job Summary: The Health Information Specialist works in a team-centered environment handling incoming and outgoing health information data to provide an organized and complete electronic medical record for coordination of care, billing, auditing, and reporting. Job is detailed-oriented and requires the ability to focus in a busy environment, working and problem-solving independently, prioritizing and delivering time-sensitive reports to providers for patient care. Primary Duties and Responsibilities: include the following: (other duties may be assigned): Works directly with the public either in person or via phone and expected to handle each person in a prompt and professional manner. Reviews documents received via FAX, determining relevance, routing documents per procedure and notifying provider within 24 hours of receipt with 98% accuracy. Processes and prioritizes referrals ordered by providers per procedure with priority referrals being submitted within 24 hours of receipt. Scans and indexes hard copy medical documents to the correct patient and category in the electronic chart within 72 hours of receipt with 98% accuracy. Tracks referrals and follows up with specialist or patient, communicating status of referrals to providers with follow-up rate goal of 50%. Assists with obtaining data from outside sources (CCHIE/EPIC) for next day scheduled patients and uploading pertinent documents per procedure - pre-visit planning. Assists in tracking hospital and emergency room discharges to make information available to care team. Request authorization for referral services per procedure. Processes request for medical record information and must follow all federal and state guidelines per HIPAA and policy guidelines. Works under pressure to meet deadlines. Attends huddles, department and staff meetings and actively participate as needed. Supports your coworkers and promotes a productive, friendly work environment. Enhances department and clinic by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments. Perform other duties as assigned. Corporate Compliance: It is an essential job element that everyone be compliant with the full law and fully cooperates with the compliance program without fear of retaliations from the organization. SUPERVISORY RESPONSIBILITIES: N/A ADMINISTRATIVE RESPONSIBILITIES: include the following: (other duties may be assigned) See above. QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge skills, and/or ability required: High school graduate with successful completion of some college courses required. Must have 2 years of experience in a health care setting preferably experience with referrals and preauthorization. Medical terminology required. Must be proficient in MS Outlook, MS Excel, MS Word Prefer Associate Degree in Health Information Management or related area business administration or management; or public health. ESSENTIAL TECHNICAL/MOTOR SKILLS: The incumbent must have the ability to use standard office equipment: including computers, photocopiers, and facsimile machines. Posses the ability to learn, understand, and use Internet insurance eligibility systems. INTERPERSONAL SKILLS: Must possess cognitive reasoning skills and the ability to think clearly in high-pressure situations. The employee possesses excellent telephone etiquette, interpersonal and customer service skills. Teamwork and communication skills essential. MENTAL ABILITIES: Must have the ability to prioritize and withstand pressure of continual work with variable requirements. The employee must have the ability to concentrate and maintain accuracy despite frequent interruptions. Possesses critical thinking, organizational, problem solving and reasoning skills/capabilities. LANGUAGE SKILLS: The employee must possess the ability to speak English fluently. The ability to speak other languages is a plus. LICENSES, CERTIFICATES, REGISTRATIONS: None PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee is frequently required to lift and/or move up to 20 pounds. The special vision requirements for this job are close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors). WORK ENVIRONMENT: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions for this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MedNorth Health Center provides comprehensive health care services, inside a multi-cultural medical/dental clinic, to all individuals; insured, uninsured, and underinsured. The building is heated in winter and air conditioned in the summer with noise levels of moderate to loud. We serve patients who speak multiple languages and who may need the assistance of an interpreter. In this position one may be subject to exposure to copier toner, correction fluid, bright fluorescent lighting, and continuous personal computer exposure. This job is a Blood borne Pathogens risk category III position. GENERAL EXPECTATIONS: The employee is expected to attend work daily and to be at work on time. The employee is expected to be a team player. The employee is expected to report absences in accordance with personnel policies and procedures. The employee's work is expected to be accurate, neat, and thorough, and completed on time. The employee is expected to have a positive attitude, be cooperative, and considerate of others. The employee is expected to be dependable and is expected to accept responsibility for assignments and duties given. The employee is expected to dress and act in a professional manner and adheres to all safety standards. The employee is expected to participate in staff meetings, be courteous and polite with patients and other staff. The employee is expected to maintain confidentiality.
    $26k-30k yearly est. 19d ago
  • Specialist in Poison Information, North Carolina Poison Control, Atrium Health FT Airport Center

    Atrium Health 4.7company rating

    Charlotte, NC jobs

    Back to Search Results Specialist in Poison Information, North Carolina Poison Control, Atrium Health FT Airport Center Charlotte, NC, United States Shift: Various Job Type: Regular Share: mail
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Specialist in Poison Information Atrium Health Poison Center

    Atrium Health 4.7company rating

    Charlotte, NC jobs

    00104709 Employment Type: Full Time Shift: Rotating Shift Details: 5 days per week, every other weekend; second shift, 3P - 11P Standard Hours: 40.00 Department Name: OPR Poison Center Location: Therapeutic Research and Devel Location Details: Airport Center Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Health care professional who provides poison information to consumers and health care providers. Assumes responsibility for obtaining the history of exposure, assessing the severity of toxicity through judgment and interpretation of toxicology. Essential Functions Utilizes clinical and communication skills to obtain a history of the exposure, including all aspects of patient condition, agent(s) involved, circumstances, etc., in a timely manner consistent with the severity of the exposure. Provides poison information on patients of all ages, including infants, children, adolescents, adults and the elderly. Utilizes information resources appropriately to accurately assess each exposure case. This includes use of computerized data bases, textbooks, primary medical literature, consultants, and previous knowledge and experience. Formulates an appropriate plan of care (patient disposition) by interpreting and integrating available information. Implements the plan of care based on established guidelines, case specifics, patient care priorities, health care facility resources, and professional judgment in a timely manner. Communicates patient information and treatment recommendations as necessary to appropriate health care facilities/providers. Evaluates the appropriateness of assessment & recommendations documented on the case record by adhering to established follow-up procedures. Provides non-toxicological drug and medical information to callers within the scope of education and experience as time permits. Provides initial crisis intervention to callers with other medical or drag problems, or suicidal intentions, with referral to appropriate community agencies. Refers non-medical callers to appropriate agencies in a professional and friendly manner. Physical Requirements Works primarily in the Poison Center. Majority of time is sitting, with frequent telephone use and exposure to computer monitor. May assist in patient evaluation and treatment in the Emergency Department as requested. Must be able to operate telephone, computer and recording device equipment. Each teammate has the responsibility to work in a safe environment. Education, Experience and Certifications Graduate from an accredited school of nursing, ACPE accredited pharmacy school, or medical school required. Registered nurse, registered pharmacist, physicianï ½s assistant or physician (MD or DO) required. Two years clinical experience preferred; North Carolina license to practice required. Basic Life Support for Healthcare Provider from AHA required. Obtain certification as a Certified Specialist in Poison Information administered by the American Association of Poison Control Centers (AAPCC) within three examination periods and recertify as required by the AAPCC and North Carolina Poison Control required. Proficiency in Microsoft Office and keyboard skills preferred. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer
    $21k-27k yearly est. 60d+ ago
  • Medical Records and Referrals Coordinator

    Piedmont Health Services 4.3company rating

    Burlington, NC jobs

    Job Description What is PACE? At Piedmont Health Senior Care, we are dedicated to enhancing the lives of seniors in our community through our Program of All-inclusive Care for the Elderly (PACE). We help seniors maintain their independence and continue living at home for as long as possible. We achieve this by offering comprehensive, personalized healthcare and related services, all tailored to the unique needs and aspirations of each senior we serve. Our approach is unlike any other healthcare plan! PACE emphasizes a participant-centered strategy, focusing on providing the right care and services that best support each participant's unique needs and goals. We integrate and coordinate all aspects of care, leveraging a team of dedicated doctors, nurses, therapists, dieticians, and other specialized professionals who work together as a care team to manage and address the complete health needs of each. Job Title - Medical Records and Referral Coordinator Department - PACE Reports to - Site Director Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: The Medical Records and Referral Coordinator is responsible for maintaining an accurate and complete medical record per PHSC policy and procedure and for coordination of authorized participant appointments per PHSC policy and procedure. Work Location: 1214 Vaughn Road Burlington, NC 27217 & 163 Chatham Business Dr, Pittsboro, NC 27312 Schedule: Monday through Friday, 8:00am - 5:00pm This position will work 3 days per week at PACE Burlington on Monday/Wednesday/Friday and at PACE Pittsboro on Tuesday/Thursday. Duties/ Responsibilities - Complete referral documents in the electronic medical record. Schedule appointments for referrals, contact families and participants with referral times to include mailing an appointment reminder card as well as a courtesy reminder call prior to the scheduled appointment; coordinate referral times with the participant's family first - if family is unavailable, arrange via PHSC Transportation Manager. Match consultation documents with referral orders and close referrals out via the appointment database. Work closely with Medical Records Coordinator to ensure consultation documents are processed efficiently and relevant goals are being met. Schedule and coordinate outside appointments for participants based on days of attendance/time/availability of transportation services to include the coordination with clinical staff when an aide/family escort is needed. Work with the Medical Providers to reschedule appointments as needed per our PHSC appointment guideline as well as based on transportation services availability. Document appointments within Centricity and appointment database. Notify Nurse Care Manager of any scheduled procedures and give forms to be filled out; need to go over with participant prior to the scheduled appointment. Make weekly schedule for authorized appointments and distribute. Complete appointment paperwork (chart note/rationale for visit/etc.) Consistently follows authorization and referral policies and procedures to include maximum number of appointments that can be approved and arranged per day. Audit medical records for being up-to-date and complete. Ensure referrals are completed according to determined goals, and referrals reports for open, held, and closed appointments are reviewed on at least a weekly basis with supervisor, providers, and Site Director. Provides administrative support to the PACE Center as needed. Ensures that Piedmont Health SeniorCare maintains an accurate and complete medical record as well as ensures the safety of participant confidential information, security of the facility and all data according to Federal and State Regulations. Contacts outside offices for medical records, notes, images, follow-up and cancellations. Ensures medical notes from specialty appointments, hospitalizations, etc are received and uploaded to the chart on a timely basis (no later than a week after appointment. Close out the medical record of deceased and/or disenrolled participants. Establishes and maintains medical records for each participant, including: requesting, scanning, uploading records, notes, images, follow-up and cancellations from external sources to include, labeling information once scanned into computer system as well as closes out referrals. Achieves quality goals for medical records of a complete and accurate current medical record for every participant. Abides by all established SeniorCare policies, rules and regulations, including patient, staff and SeniorCare information. Perform all other duties as assigned. Qualifications - Education: Associates Degree in relevant field required or 2-3 years of relevant experience, education, or certification. Required: Must be able to work effectively in a team environment. Strong oral and written communication skills. Must meet a standardized set of competencies established by Piedmont Health SeniorCare and approved by CMS before working independently. Preferred: One year of work experience with the frail or elderly preferred. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range : $17.66/Hourly - $23.74/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:185986
    $17.7-23.7 hourly 6d ago
  • Specialist in Poison Information, North Carolina Poison Control, Atrium Health FT Airport Center

    Advocate Aurora Health 3.7company rating

    Charlotte, NC jobs

    Department: 12706 Enterprise Corporate - North Carolina Poison Control Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 3P - 11P, every other weekend. Pay Range $38.20 - $57.30 Essential Functions * Utilizes clinical and communication skills to obtain a history of the exposure, including all aspects of patient condition, agent(s) involved, circumstances, etc., in a timely manner consistent with the severity of the exposure. * Provides poison information on patients of all ages, including infants, children, adolescents, adults and the elderly. * Utilizes information resources appropriately to accurately assess each exposure case. This includes use of computerized data bases, textbooks, primary medical literature, consultants, and previous knowledge and experience. * Formulates an appropriate plan of care (patient disposition) by interpreting and integrating available information. * Implements the plan of care based on established guidelines, case specifics, patient care priorities, health care facility resources, and professional judgment in a timely manner. * Communicates patient information and treatment recommendations as necessary to appropriate health care facilities/providers. * Evaluates the appropriateness of assessment & recommendations documented on the case record by adhering to established follow-up procedures. * Provides non-toxicological drug and medical information to callers within the scope of education and experience as time permits. * Provides initial crisis intervention to callers with other medical or drag problems, or suicidal intentions, with referral to appropriate community agencies. * Refers non-medical callers to appropriate agencies in a professional and friendly manner. Physical Requirements Works primarily in the Poison Center. Majority of time is sitting, with frequent telephone use and exposure to computer monitor. May assist in patient evaluation and treatment in the Emergency Department as requested. Must be able to operate telephone, computer and recording device equipment. Each teammate has the responsibility to work in a safe environment. Education, Experience and Certifications Graduate from an accredited school of nursing, ACPE accredited pharmacy school, or medical school required. Registered nurse, registered pharmacist, physician's assistant or physician (MD or DO) required. Two years clinical experience preferred; applicable state license to practice required. BLS required per policy guidelines. Obtain certification as a Certified Specialist in Poison Information administered by the American Association of Poison Control Centers (AAPCC) within three examination periods and recertify as required by the AAPCC and applicable state Poison Control required. Proficiency in Microsoft Office and keyboard skills preferred. Prefer 2 or more years of FT emergency or critical care experience, familiarity with medical record systems and moderate to rapid typing skills Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $27k-31k yearly est. 60d+ ago
  • Clinical Coder II - Acute Care - Medical Records

    Atrium Health 4.7company rating

    Charlotte, NC jobs

    00131697 Employment Type: Full Time Shift: Day Shift Details: Monday-Friday 8am-5pm Standard Hours: 40.00 Department Name: Medical Records Location Details: 9401 Arrowpoint Job Summary Remote role. Reviews clinical documentation and diagnostic results as appropriate to abstract data and apply appropriate ICD-9-CM/ICD-10-CM/PCS and CPT 4 codes for reimbursement, external reporting, research, regulatory compliance, medical necessity, CCI, NCCI and other regulatory edits. Code and abstract medical records of low to moderate complexity within the Primary Enterprise acute care facilities. Essential Functions Reviews low to moderate complexity medical records to identify the appropriate principal diagnosis and procedures codes, and all appropriate secondary diagnoses and procedure codes, Present on Admission, Hospital Acquired Conditions and Core Measures Indicators for all diagnosis codes. Measures Indicators for all diagnosis codes. Facilitates appropriate MS-DRG for inpatient medical records and appropriate APC assignment for outpatient medical records using UHDDS and other facility guidelines. Reviews charges including Evaluation and Management levels. Demonstrates the technical competence to use the facility encoder as it interfaces with the hospital mainframe and/or EMR in an on-site or remote setting. Abstracts coded data and other pertinent fields in the hospital electronic health record. Ensures the accuracy of data input. Meets established quality and productivity standards. Stays abreast of coding principles and regulatory guidelines related to inpatient and/or outpatient coding. Physical Requirements Must be able to concentrate and sit for long periods of time while reviewing electronic health records. Daily and weekly deadlines must be met in a fast paced office environment and/or at home environment. Education, Experience and Certifications. High School Diploma or GED and courses in Medical Terminology, Anatomy & Physiology and Pharmacology. College degree preferred. One to two years coding experience in acute care setting preferred. Current RHIT, RHIA, CCS, CPC-H, CPC-A, CIC or CCS-P preferred or obtained within one year plus a passing score on the Coding test. At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer
    $43k-62k yearly est. 60d+ ago
  • EMR Support And Training Specialist

    Tryon Medical 4.0company rating

    Charlotte, NC jobs

    General Job Summary: The EMR Support and Training Specialist is responsible for planning, developing, and delivering training programs related to the use of all Electronic Medical Record (EMR) systems and platforms across clinical and administrative teams. This role ensures that end-users are proficient and confident in using EMR tools to improve patient care, documentation accuracy, and overall workflow efficiency. The EMR Support and Training Specialist will also support onboarding, system upgrades, and ongoing optimization efforts. (This is a full time position that will support our EMR and IT team in Charlotte, Monday to Friday 8 am to 5 pm). Primary Job Responsibilities: * Assist in development and provide documentation and/or training covering AthenOne EMR optimizations, MIPS and other quality programs and version upgrades for staff and providers. Participate in testing for data security risks before deployment. * Develop, maintain, and deliver engaging EMR training programs and documentation for clinical and non-clinical staff, including physicians, nurses, and administrative personnel. * Conduct new hire EMR onboarding training and scheduled periodic courses, along with additional courses where needed. * Provide one-on-one and group training sessions, both virtually and in person. * Develop and maintain training materials such as manuals, tip sheets, videos, workflows, and e-learning modules tailored to user roles and needs. * Collaborate with IT and department leaders to identify training needs and develop role-specific content. * Stay informed of EMR updates, new functionality, and best practices; incorporate changes into training programs. * Support go-lives, upgrades, and major system changes by providing at-the-elbow and post-go-live support. * Assist in assessing user proficiency and documenting training compliance. * Collect feedback from users and adjust training approaches accordingly. * Collaborate with clinical and administrative teams to plan and execute the EMR rollout. * Conduct system testing (e.g., UAT - User Acceptance Testing) before go-live. * Identify bugs, escalate issues to vendors/IT teams, and validate resolutions to ensure system reliability. * Develop and deliver training materials and sessions for clinical, administrative, and support staff. * Provide ongoing training support to users, addressing technical questions and workflow issues related to EMR processes. * Triage and resolve inbound EMR training-related tickets submitted by end users across all supported platforms, including EMA, gMed, Artera, HealthiPass, MedChat, Dash, and others. * Submit case requests and escalations to vendor success communities as appropriate. * Proactively review release notes for all EMR platforms, assess workflow impacts well in advance of scheduled releases, and present recommendations to the IT/EMR Director and key stakeholders. * Participate in webinar-based training sessions relevant to current and future EMR workflows. * Conduct 30-, 60-, and 90-day post-onboarding check-ins with new employees to assess progress, address training needs, and identify opportunities for improvement. * Maintain awareness of available training curricula from supported EMR platforms and oversee a quarterly refresher training program. * Ability to travel between locations. * Other tasks as assigned. Requirements Education / Certification * Associate's or Bachelor's degree in healthcare, education, information systems, or related field preferred. * Minimum of 2 years of experience in a healthcare setting using an EMR system (Athenahealth preferred, Epic, Cerner, EMA, gGastro, etc.). * Athenahealth Certified Trainer preferred. * Epic Credentialed Trainer or Epic Proficient preferred. * Certified Professional in Healthcare Information and Management Systems (CPHIMS) preferred. Experience * Prior experience in training, teaching, or instructional design preferred. * Clinical background (e.g., RN, MA, LPN) is a plus but not required. * Strong understanding of EMR systems and clinical workflows. * Excellent communication, presentation, and interpersonal skills. * Ability to explain complex systems in an easy-to-understand way for various learning styles. * Skilled in Microsoft Office Suite and digital learning platforms (e.g., Articulate, Captivate, LMS). * Organized, self-directed, and able to manage multiple projects simultaneously. * Strong problem-solving and troubleshooting skills. Physical Requirements * Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. * Must be able to lift and support weight of 35 pounds * Ability to concentrate on details. * Use of computer for long periods of time.
    $26k-33k yearly est. 14d ago
  • EMR Support And Training Specialist

    Tryon Medical Partners 4.0company rating

    Charlotte, NC jobs

    General Job Summary: The EMR Support and Training Specialist is responsible for planning, developing, and delivering training programs related to the use of all Electronic Medical Record (EMR) systems and platforms across clinical and administrative teams. This role ensures that end-users are proficient and confident in using EMR tools to improve patient care, documentation accuracy, and overall workflow efficiency. The EMR Support and Training Specialist will also support onboarding, system upgrades, and ongoing optimization efforts. (This is a full time position that will support our EMR and IT team in Charlotte, Monday to Friday 8 am to 5 pm). Primary Job Responsibilities: Assist in development and provide documentation and/or training covering AthenOne EMR optimizations, MIPS and other quality programs and version upgrades for staff and providers. Participate in testing for data security risks before deployment. Develop, maintain, and deliver engaging EMR training programs and documentation for clinical and non-clinical staff, including physicians, nurses, and administrative personnel. Conduct new hire EMR onboarding training and scheduled periodic courses, along with additional courses where needed. Provide one-on-one and group training sessions, both virtually and in person. Develop and maintain training materials such as manuals, tip sheets, videos, workflows, and e-learning modules tailored to user roles and needs. Collaborate with IT and department leaders to identify training needs and develop role-specific content. Stay informed of EMR updates, new functionality, and best practices; incorporate changes into training programs. Support go-lives, upgrades, and major system changes by providing at-the-elbow and post-go-live support. Assist in assessing user proficiency and documenting training compliance. Collect feedback from users and adjust training approaches accordingly. Collaborate with clinical and administrative teams to plan and execute the EMR rollout. Conduct system testing (e.g., UAT - User Acceptance Testing) before go-live. Identify bugs, escalate issues to vendors/IT teams, and validate resolutions to ensure system reliability. Develop and deliver training materials and sessions for clinical, administrative, and support staff. Provide ongoing training support to users, addressing technical questions and workflow issues related to EMR processes. Triage and resolve inbound EMR training-related tickets submitted by end users across all supported platforms, including EMA, gMed, Artera, HealthiPass, MedChat, Dash, and others. Submit case requests and escalations to vendor success communities as appropriate. Proactively review release notes for all EMR platforms, assess workflow impacts well in advance of scheduled releases, and present recommendations to the IT/EMR Director and key stakeholders. Participate in webinar-based training sessions relevant to current and future EMR workflows. Conduct 30-, 60-, and 90-day post-onboarding check-ins with new employees to assess progress, address training needs, and identify opportunities for improvement. Maintain awareness of available training curricula from supported EMR platforms and oversee a quarterly refresher training program. Ability to travel between locations. Other tasks as assigned. Requirements Education / Certification Associate's or Bachelor's degree in healthcare, education, information systems, or related field preferred. Minimum of 2 years of experience in a healthcare setting using an EMR system (Athenahealth preferred , Epic, Cerner, EMA, gGastro, etc.). Athenahealth Certified Trainer preferred. Epic Credentialed Trainer or Epic Proficient preferred. Certified Professional in Healthcare Information and Management Systems (CPHIMS) preferred. Experience Prior experience in training, teaching, or instructional design preferred. Clinical background (e.g., RN, MA, LPN) is a plus but not required. Strong understanding of EMR systems and clinical workflows. Excellent communication, presentation, and interpersonal skills. Ability to explain complex systems in an easy-to-understand way for various learning styles. Skilled in Microsoft Office Suite and digital learning platforms (e.g., Articulate, Captivate, LMS). Organized, self-directed, and able to manage multiple projects simultaneously. Strong problem-solving and troubleshooting skills. Physical Requirements Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support weight of 35 pounds Ability to concentrate on details. Use of computer for long periods of time.
    $26k-33k yearly est. Auto-Apply 12d ago
  • EMR Support And Training Specialist

    Tryon Medical Partners 4.0company rating

    Charlotte, NC jobs

    Job DescriptionEMR Support And Training Specialist General Job Summary: The EMR Support and Training Specialist is responsible for planning, developing, and delivering training programs related to the use of all Electronic Medical Record (EMR) systems and platforms across clinical and administrative teams. This role ensures that end-users are proficient and confident in using EMR tools to improve patient care, documentation accuracy, and overall workflow efficiency. The EMR Support and Training Specialist will also support onboarding, system upgrades, and ongoing optimization efforts. (This is a full time position that will support our EMR and IT team in Charlotte, Monday to Friday 8 am to 5 pm). Primary Job Responsibilities: Assist in development and provide documentation and/or training covering AthenOne EMR optimizations, MIPS and other quality programs and version upgrades for staff and providers. Participate in testing for data security risks before deployment. Develop, maintain, and deliver engaging EMR training programs and documentation for clinical and non-clinical staff, including physicians, nurses, and administrative personnel. Conduct new hire EMR onboarding training and scheduled periodic courses, along with additional courses where needed. Provide one-on-one and group training sessions, both virtually and in person. Develop and maintain training materials such as manuals, tip sheets, videos, workflows, and e-learning modules tailored to user roles and needs. Collaborate with IT and department leaders to identify training needs and develop role-specific content. Stay informed of EMR updates, new functionality, and best practices; incorporate changes into training programs. Support go-lives, upgrades, and major system changes by providing at-the-elbow and post-go-live support. Assist in assessing user proficiency and documenting training compliance. Collect feedback from users and adjust training approaches accordingly. Collaborate with clinical and administrative teams to plan and execute the EMR rollout. Conduct system testing (e.g., UAT - User Acceptance Testing) before go-live. Identify bugs, escalate issues to vendors/IT teams, and validate resolutions to ensure system reliability. Develop and deliver training materials and sessions for clinical, administrative, and support staff. Provide ongoing training support to users, addressing technical questions and workflow issues related to EMR processes. Triage and resolve inbound EMR training-related tickets submitted by end users across all supported platforms, including EMA, gMed, Artera, HealthiPass, MedChat, Dash, and others. Submit case requests and escalations to vendor success communities as appropriate. Proactively review release notes for all EMR platforms, assess workflow impacts well in advance of scheduled releases, and present recommendations to the IT/EMR Director and key stakeholders. Participate in webinar-based training sessions relevant to current and future EMR workflows. Conduct 30-, 60-, and 90-day post-onboarding check-ins with new employees to assess progress, address training needs, and identify opportunities for improvement. Maintain awareness of available training curricula from supported EMR platforms and oversee a quarterly refresher training program. Ability to travel between locations. Other tasks as assigned. Requirements Education / Certification Associate's or Bachelor's degree in healthcare, education, information systems, or related field preferred. Minimum of 2 years of experience in a healthcare setting using an EMR system (Athenahealth preferred , Epic, Cerner, EMA, gGastro, etc.). Athenahealth Certified Trainer preferred. Epic Credentialed Trainer or Epic Proficient preferred. Certified Professional in Healthcare Information and Management Systems (CPHIMS) preferred. Experience Prior experience in training, teaching, or instructional design preferred. Clinical background (e.g., RN, MA, LPN) is a plus but not required. Strong understanding of EMR systems and clinical workflows. Excellent communication, presentation, and interpersonal skills. Ability to explain complex systems in an easy-to-understand way for various learning styles. Skilled in Microsoft Office Suite and digital learning platforms (e.g., Articulate, Captivate, LMS). Organized, self-directed, and able to manage multiple projects simultaneously. Strong problem-solving and troubleshooting skills. Physical Requirements Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support weight of 35 pounds Ability to concentrate on details. Use of computer for long periods of time. Powered by JazzHR ZYv3s7xJSo
    $26k-33k yearly est. 14d ago
  • Onsite Release of Information Specialist - Clyde, NC

    Verisma Systems Inc. 3.9company rating

    Clyde, NC jobs

    The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site, in Clyde, NC. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented
    $29k-44k yearly est. 36d ago
  • Medical Records Clerk

    Pinehurst Medical 4.3company rating

    Pinehurst, NC jobs

    Job DescriptionPinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. What will you do as a PMC Medical Records Clerk As a PMC Medical Records Clerk, you will serve as an essential part of the patient's experience by assembling and maintaining electronic medical records and assuring the confidentiality of patient records in matters pertaining to the disclosure of patient treatment and medical diagnosis. You will also file and retrieve medical records while corresponding with doctors, nursing personnel, and other appropriate individuals in regard to EMR (Electronic Medical Records). A day in the life of a PMC Medical Records Clerk may include: Filing all patient records electronically, in a timely and accurate manner, making certain they are accessible for future use. Sorting and filing patient documents that are forwarded to the Medical Records Department either by paper or electronically Maintain, organize, and manage patient records within the electronic medical record (EMR) system Ensure accuracy, completeness, and timeliness of all documentation entered into the EMR Scan, upload, index, and properly label incoming documents and external records Maintain confidentiality and safeguard patient information at all times Correct filing errors and resolve duplicate or incomplete records Communicate professionally with staff, patients, and outside entities regarding record requests Occasionally cross cover the switchboard or assist with release of information (ROI) in accordance with HIPAA regulations Assists in answering telephones for medical record requests from physicians, nursing personnel, secretaries, and/or other appropriate personnel Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve What we can offer PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here Benefits Information Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications Prior medical records and Electronic Medical Records (EMR) experience preferred. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
    $29k-35k yearly est. 24d ago
  • Medical Records Coordinator

    Daymark Recovery Services 4.2company rating

    Pinehurst, NC jobs

    Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr. Summary: This position provides supportive, instructional, and monitoring services for the medical records department. Provides administrative, center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. Essential Duties and Responsibilities: Ensures strict compliance with all professional standards, Medicaid and Medicare regulations. Ensures documentation is completed according to agency policies and procedures as well as state and federal guidelines. Attends seminar/conference at least yearly to stay abreast of changes in regulatory standards. Provides ongoing training and support to the medical records staff. Will occasionally perform duties of personnel who are absent from the department. Monitors keying of client information to ensure accuracy and timely completion. Performs ongoing audit of charts to ensure timeliness of documentation, compliance with regulatory standards, and provides feedback to clinicians in order to assist/instruct them in appropriate correction of any standards that have not been met. Provides clinical site director and team leaders with information regarding standards that are not met. In addition to routine independent auditing of charts, team leader will provide oversight for the concurrent review process to ensure that timelines are followed according to agency policy. Provides support to all center employees regarding release of information, appropriateness of documentation, and other issues as they relate to medical records, HIPAA compliance, etc. All other duties as assigned by supervisor Education and/or Experience: Minimum of High School Diploma. Prefer Associate Degree in health related fields or certification in Medical Records/Coding. Experience in the field of medical records is required. Prefer minimum of 1 year applicable experience
    $16-17.5 hourly 19d ago
  • Certified Cancer Registrar, Cancer Data Services

    Advocate Aurora Health 3.7company rating

    Winston-Salem, NC jobs

    Department: 37277 Wake Forest Baptist Medical Center - LC: Cancer Data Services Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Varies Pay Range $26.55 - $39.85 Certified Cancer Registrar, Cancer Data Services PRN, 8 hours per week, day shift Job Summary: Performs accurate, consistent, and complete abstracting of patient records. Conducts quality analysis of records to ensure compliance with CAP protocols, AJCC staging, and ACOS requirements. Queries database and creates reports on requested subsets of cancer patient data. Education: High School Diploma or GED General Studies Required, Associates Health Science or related field Preferred Certifications and Licensures Credential Required/Preferred: Certified Cancer Registrar Required Experience: 2+ Cancer Registry Required Additional Knowledge, Skills, and Abilities - * Demonstrate knowledge of anatomy and physiology, AJCC and Seer Staging, ICO-3 manual, Collaborative Staging, Multiple Primary Histology Manual, and COC FORDS manual. * Working knowledge of ACOS requirements. * Knowledge of Cancer data software systems. * Proficiency in Microsoft Excel and Microsoft Word. * Strong investigative and analytical skills with detail orientation. * Excellent verbal and written communication skills. * Ability to function as a self-paced individual. Job Specific Duties * Pathology & AJCC Staging Reviews all path reports on Chartmax and attach staging form; * Queue shall be empty by the end of each month. * Ensures that CAP protocol for cancer is on each appropriate path report. * Ensures that AJCC staging has been done by the physician. Technical Knowledge * Demonstrates thorough working knowledge of all required manuals required for abstracting. * These include AJCC Staging Manual Ed. 6, International Classification of Diseases for Oncology, #r3 Edition, Surveillance, Epidemiology and End Results Summary, Collaborative Staging Manual Multi-primary Histology Manual in addition to Facility Registry Data Standards Special Events Participate in community outreach, screening, education, and support activities of the Cancer Program as agreed upon with department manager. * Teamwork Effectively promotes a positive work environment while at work and outside the facility. * Demonstrates a high level of teamwork, cooperation, and respect for co-workers and staff. * Participates in marketing the Center and its programs, both in and outside the facility, on an ongoing basis. * Assists the Cancer Program Coordinator as requested Cancer Conference Participates in weekly Tumor Board conference as assigned, documenting meeting minutes and decisions made on the decision of care for individual patients. * Quality Assurance Performs QA on Radiation Oncology patient list, ICD9 list, and Chemotherapy list each month. Data Submission * Submits data monthly to the ACOS National Cancer Database, and to the State Tumor Registry in accordance with NC requirements, ensuring that data is reported accurately and in correct format. * Reports departmental statistics to department manager by the 4th day of the month. Operations Support * Maintains day to day operations within the Cancer Registry Department in the absence of the Oncology Program Manager. * ACOS Accreditation Maintains up-to-date knowledge of ACOS program accreditation standards and ensures that departmental processes are adjusted to meet standards. Professionalism * Upholds a professional working relationship at all times and adheres to department rules. * Practices teamwork and adheres to Standards of Behavior. Other Duties Performs other duties as assigned by management. Employee Standards Communication: * Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Collaboration: * Works with others respectfully and openly; provides help to achieve shared goals. Service: * Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Safety: * Meets or exceeds patient and employee safety requirements while promoting and achieving quality outcomes. Accountability: * Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete tasks. Improvement: * Identifies opportunities and takes action to continuously improve processes. * Maintains effectiveness and flexibility during change. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $26.6-39.9 hourly 60d+ ago

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