Walden Savings Bank jobs

Job Description Join Our Team as a Loan Servicing Specialist! Full-Time Reports to: Loan Servicing Manager Status: Hourly/Non-Exempt Pay Range: $22.88 - $24.31 per hour Schedule: Monday - Friday 8:15 am - 5:00 pm Are you detail-oriented, customer-focused, and eager to grow your career in banking operations? We're looking for a Loan Servicing Specialist to join our team and support the daily servicing of residential, construction, and consumer loan products. In this role, you will ensure accuracy, maintain compliance with state and federal regulations, and deliver exceptional service to internal and external customers. What You'll Do: Loan Operations & Customer Support Troubleshoot loan issues and respond proactively to inquiries Conduct loan research and process advanced transactions, including payments, reversals, advances, payoffs, address changes, and escrow holdbacks Prepare payoff letters, discharges, and assignments Loan Boarding & Quality Control Accurately board and fund retail loans on the core system Perform quality control checks on loans booked by other team members Ensure perfected liens by filing mortgages, UCCs, and MV900 documentation Escrow & Insurance Administration Monitor insurance tracking services for flood, hazard, and condo master policies Process escrow payments for taxes, insurance, and PMI Conduct annual escrow analyses Track real estate taxes and proactively communicate with tax collectors and customers Department Support Assist with records management and data integrity reviews Support Accounting and other departments with loan portfolio needs Process Improvement & Time Management Prioritize tasks and meet strict deadlines Identify opportunities to streamline and enhance loan servicing operations What We're Looking For: Strong organizational and problem-solving skills High attention to detail and accuracy Ability to work independently and as part of a team Commitment to excellent customer service Familiarity with loan operations a plus Compliance Commitment: All employees must adhere to Bank policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC requirements. What You Bring Experience 6 months to 2 years of experience servicing mortgages and consumer loans preferred Prior secondary market experience with Freddie Mac and/or Fannie Mae preferred Experience with COCC preferred Education / Certifications / Licenses High school diploma or GED required Why join Walden Savings Bank? At our core, we believe in investing in our people. When you join our team, you're not just starting a job - you're building a career with a community-focused organization that's committed to your growth, well-being, and success. We offer competitive benefits and a workplace culture that supports both professional development and personal fulfillment, including: Comprehensive Medical, Dental, Vision, and supplemental health options. Benefits available for both Full-Time and Part-Time employees 401(k) with employer match to support your future Tuition assistance up to $5,250 annually to help you grow your skills Paid time off, holidays, and flexible schedules (based on position) Performance-based pay increases and employee recognition programs Free checking account, loan discounts, and other financial perks Dress Down Fridays and a fun, inclusive work environment Opportunities to give back through our Community Service Program Ongoing mentorship, cross-training, and career advancement support Long-term disability, life insurance, and more for your peace of mind Apply Today! If you're ready to grow your career in banking and join a team committed to outstanding service, we'd love to hear from you! As an Equal Opportunity / Affirmative Action Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Job Title: Small Business Relationship Manager Job Location: Staten Island, NY Job Status: Full Time General Description: Responsible for expanding the Bank's C & I loan portfolio in the New York Market. Responsible for working with the Branches and Business Development Officers on commercial loan requests from $250,000 to $750,000. Responsible for prospecting for new business relationships and cross selling Bank products. Essential Functions: Manage all lending activities including soliciting, pre-screening, underwriting, negotiation, and presentation of loan requests. Includes complex loans and loans requiring significant lending authority. Train Branches and Business Development Officers on how to identify good commercial loan opportunities and assist in submitting a loan package for approval. Determine loan feasibility by analyzing the financial condition, operating performance, and repayment ability of borrowers utilizing financial statements, collateral documentation, borrower interviews, and industry and economic data Approve loans within established approval matrix Develop and maintain lending and operating policies consistent with those established by the Bank Actively manage client portfolio to maximize return and credit quality by continually monitoring asset and client performance and maintain ongoing contact with lending clients Analyze customer financial product needs and provide appropriate banking solutions through cross-selling cash management and other Bank products to loan clients. Maintain knowledge of all Bank products and services. Keep abreast of regulations and legislation, as well as, other political and policy making events that directly affect the Bank Create and sustain relationships with local centers of influence, such as brokers, owners, CPA's, real estate attorneys and customers for the purpose of referrals. Build and maintain relationships with the community and civic groups and represent the Bank at related events. Travel to business owner properties/locations for meetings with Branches and/or Business Development Officers or on their own. Performs walk-through inspections of commercial buildings and construction areas Interpret technical data and reports based on environmental and appraisal information while assessing properties Re-evaluate past commercial and building loans in terms of cash flow Protect the bank's assets and maintain quality of portfolio by adhering to lending processes, policies, and procedures, legal and ethics requirements and regulations, audit requirements, and established risk guidelines. Compliance with all relevant Bank policies and procedures OTHER: Must maintain a valid driver's license. Use of personal vehicle may be necessary to conduct business. Core Competencies: Banking Product Knowledge - Understands the products and services available through the retail branch bank. Knows product features, understands marketplace, shares expertise with others. Regulatory Knowledge - Understands the applicable federal, state, local and company-specific regulations, policies and guidelines affecting business practices Productivity - Generates high levels of output. Consistently meets workload demands. Consistently meets deadlines. Efficient at multi-tasking and demonstrates organization skills. Strives for results and efficiency. Analytical Skills - Ability to take large volumes of data and then analyze trends and produce a result. Ability to breakdown complex problems into simpler, more manageable components. Ability to gather all information necessary to solve a problem, recognize underlying issues based on data and trends, and organize all relevant information to provide insight and ideas on how to draw appropriate conclusions that will help the solve problem. Accuracy/Attention to Details - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time. Interpersonal Skills - Demonstrates behavior in alignment our Code of Conduct. Possesses a positive attitude and enthusiasm towards customer interactions, job duties and work performance. Is approachable, warm, friendly and open-minded. Is capable of adjusting communication style to effectively interact with both internal and external client. Salary Pay Range: $120K+ (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range) *Equal opportunity employer- vets/disabled

We are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Branch Supervisor Location: Staten Island, NY Branch: Great Kills Job Status: Full Time Job Summary: Partner with the Branch Manager and Assistant Branch Manager to ensure efficient operations of the branch. Act as first level supervisor, assisting all Tellers with job-related questions and coordination of all sales-related actions. Ensure teller staff is operating in compliance with Bank policies and procedures. Coach and mentor Teller staff in building relationships through referrals and cross-selling Bank products and services. Responsibilities Include: As first level supervisor, assist all staff with any job-related questions, ensuring staff is operating in compliance with Bank policies and procedures. Partner with Assistant Manager and Branch Manager, and assume authority in their absence, to ensure daily branch operations are being conducted in a responsible and sound manner, in accordance with all applicable laws, regulations and guidelines Monitor and approve customer transactions, manage the teller area, schedule and staff employees appropriately, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes Ensure dual control procedures are enforced at all times, including proper oversite of branch cash, vault and teller cash management, and internal and external shipment of cash Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas Complete periodic internal branch audits Ensure all branch security procedures are being followed appropriately and effectively, including daily branch opening and closing procedures Ensure compliance with all relevant Bank policies and procedures Maintain a working knowledge of all products and services to assist in answering questions from staff and customers Train and develop staff toward procedural compliance, goal achievement and exceptional customer service Coach and mentor staff in building relationships through referrals and cross-selling Bank products and services. Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals Actively participate in performance management process for staff, completing performance evaluations and proactively addressing performance issues In partnership with Human Resources, manage the hiring, training and retention of staff Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage Lead by example by modeling appropriate sales techniques to staff. Consistently cross-sell and refer bank products and services to contribute to branch sales goals, including deposit growth, loan growth, fee income growth and investment growth. Execute on sales opportunities by making product suggestions based on customer needs and referring to the appropriate branch or external representative (deposits, loans, investments, debit cards, and merchant Services OTM) Assist in customer outreach by managing, assigning and conducting outbound phone calls, to educate and inform customers about additional products and services available to them. Proactively strive to retain and grow the current customer base by providing efficient daily operations of the branch and exceptional customer service Maintain clear and open communication between branch management and staff, actively listen to staff when questions are raised, and cascade important information both up to management and down to staff members in a timely manner Promote Northfield Bank in the communities we serve, through involvement in community-based organizations and participating in community events and company-sponsored events Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations Professional work attire must be worn at all times, following our HR manual guidelines Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled workdays, and remaining on duty during the entire scheduled work period. OTHER: •May require occasional travel for business meetings or training. • Assignment to a specific branch is always based on business need. Northfield Bank may transfer an employee to another branch at any time. Job Requirements: High School Diploma or equivalent required Two-year college degree or 2+ years banking experience, including supervisory experience Proficient with all Teller-related functions, including cross-selling bank products (1+ years' experience required. 2+ years' experience preferred.) Good interpersonal and problem solving skills (1+ years' experience required. 2+ years' experience preferred.) Good computer skills (1+ years' experience required. 2+ years' experience preferred.) Ability to multi-task effectively (1+ years' experience required. 2+ years' experience preferred.) Supervision of staff (1+ years' experience required. 2+ years' experience preferred.) Operating an Adding Machine required Must be able to stand for prolonged periods of time Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Pay Range: $24.00-$31.00 per hour Non-exempt

Responsibilities include but are not limited to: * Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. * Manages relationships with business banking clients through service and support, such as overseeing maintenance of client accounts and ensuring client's needs are met. * Establishes strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's). * Develops strong professional relationships with other Bank department associates, as well as supplemental business lines and vendors to cross sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. * Actively collaborates with other lines of business to ensure the clients specific needs are met. * Provides quality customer service to existing customers and accounts through problem resolution and maintains consistent communications with clients through onsite visits and outbound calls. * Develops and maintains intimate knowledge of the policies, Bank guidelines for their business line. * Refers lending opportunities, treasury management, insurance, residential mortgage, and deposit relationships to bank partners. * Participates in civic and community activities to promote the Bank's diverse products and services, maintains professional network relationships and strengthen community ties. * Interviews loan applicants, analyzes financial and related data to establish credit worthiness; establishes and negotiates credit terms, and monitors customers' credit. * Monitor outstanding loans and take necessary collection actions on past dues. * Educates the borrower on business line process, structure, and set expectations. * Analyzes, determines eligibility, originates, and structures loan requests. * Submits complete documentation packages to the credit. Assists in the credit analysis and underwriting process as needed. * Recommends approval of customer applications for commercial loans. Required Skills: * Excellent interpersonal skills and written and verbal communication skills. * Ability to calculate figures and amounts such as discounts, interest and percentages. * Ability to work independently, manage multiple projects and meet deadlines. * Ability to prioritize and organize assignments while working on multiple projects simultaneously. * Intermediate PC skills, knowledge of Microsoft Office software, and referral tracking programs, such as Sales Force. Required Experience: * High School diploma or GED with a minimum of 3 years of related bank lending sales experience or a combination of sales/credit analysis experience. * Bachelor's degree in Business, Accounting or Finance with a minimum of 3 years of bank lending sales experience and a minimum of 1 year of credit analysis experience is preferred.

Responsibilities include but are not limited to: Provide subject matter expertise, guidance and support to assigned clients in lines of business or functional areas. Monitor changes in laws relevant to clients and assist them in understanding the implications for their areas. Collaborate with business partners to address the legal requirements for policies, procedures, and documentation. Prepare and update templates, checklists, correspondence, bank forms and agreements. Review proposed changes and documentation prepared by clients. Negotiate with third parties as needed. Support strategic initiatives and new products and services for the bank.

Responsibilities include but are not limited to: * Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment * Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. * Develop functional and technical requirements to be reviewed by FCC business and technology stakeholders * Develop data requirements for new models and external alert ingestion processes Implement new FCC solutions supporting AML, OFAC and Fraud * Work with other technology teams across the enterprise to ensure common direction and compliance * Research and provide guidance on new and emerging technologies and architectural standards focusing on model tuning and optimization of Actimize models * Support FCC director/manager in all aspects of application design, development, implementation and maintenance of Actimize solutions and other FCC applications * Utilize a thorough understanding of available technology, tools, and existing designs to recommend process enhancements. * Perform data analysis required for segmentation and model tuning of Anti-Money Laundering and Customer Risk Rating models. This includes below and above the line threshold analysis and generation of sample alerts for investigation review Required Skills: * Advance knowledge on implementation of Actimize AIS 4.x, ActOne 6.x, 10.x, SAM 10.x, CDD 10.x, CTR 3.x platform and solutions. Experience various Fraud and List Screening solutions is a plus. * Knowledge of automated scheduling tools such as Control-M or Task Scheduler * Have working experience in programming using Java/J2EE and Python * Candidate must be well knowledgeable both technical and business side Actimize AML solutions and process (E.g. Database components, AIS Components, user investigation process or workflow, etc.) Required Experience: * Bachelor's degree in computer science, Engineering, Information Technology, or related technical field, and minimum 5 years of experience working in financial service industry in the breadth of Anti-Money Laundering, Currency Transaction Reporting, Name/Message Screening and Fraud. * Must have a minimum of 3 years' experience in executing various phases of end-to-end Actimize SAM, CDD, and CTR Solution implementation that includes business requirements gathering, technical design definition, solution installation and upgrade, configuration, test case creation and execution, and production deployment. * In-depth experience on AML scenario design and tuning that includes activities such as data profiling and quality analysis, performing statistical analysis on account and customer monthly transactions that will be used for baseline thresholds discovery and analysis. * Experience in data integration through real-time (E.g. MQ, Web Services) or batch (E.g. Extract, Transform and Load process) with various source systems such as Miser, ACH Plus and Pay Plus. * Experience with Change Management, Incident Management and Problem Management routines. * Experience in writing functional and technical design requirements. Preferred Experience: * Experience working in advisory and technology consulting, focusing on AML, KYC/CDD and OFAC areas is a plus.

Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational performance of their branches. Responsible for the interviewing, hiring, performance evaluation, and disciplinary action for the staff within the branches. Develops the staff for career opportunities; manages the performance and development of employees within the branch which results in high performance, a team environment and positive employee morale. Develops market intelligence, communicates and drives the strategic direction and product mix within the market they manage. Manages and enhances client relationships through coaching and mentoring staff. Oversees the ABMs in ensuring operational functions of the branch are met including cash control, auditing and compliance requirements. Builds new and expands existing customer relationships through a consultative approach that requires visiting customers in order to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market. Ensures primary and defined market area retail offices comply with all appropriate regulatory requirements which relate to retail operations and new accounts. Ensures the staff completes Learning Management System training and attends classes developed by Learning - Development to fulfill the requirements of their position. Ensures staff complies with all policies, practices and procedures including branch safety. Reports all unsafe activities to Divisional Head and/or Human Resources. Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met. Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands, the internal and external customer's needs. Interacts in an effective and positive manner with customers and co-workers. Represents the bank in the community and participates in community activities as appropriate. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. May provide divisional sales/leadership support in the absence of Divisional/Special divisional initiatives.

Responsibilities include but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manage client relationships by maintaining regular contact and periodically reviewing their financial needs. Build, promote and maintain adequate pipeline of opportunities across all elements of the US Wealth product set, including, but not limited to, bank products, advisory opportunities, brokerage and planning/ life insurance. Actively develop new relationships externally through referrals from clients, centers of influence and internal partners. Manage relationships by leading the client team in planning, delivery, and regular review with clients. Deliver a high degree of personal contact and open communication among clients and internal team that creates a superior client experience. Proactively communicate with clients about current conditions in the financial markets and necessary adjustments to their investment strategies. Ensure compliance with internal control procedures, department policies and regulatory requirements. Demonstrate ability to be a value added, complimentary member of the team and support team selling initiatives, partnership activities, and cross business line referral objectives. Actively participate in community and business functions/groups to promote the image of Valley as an integral member of the community and establish referral contacts within the community.

We are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Brooklyn, NY Branch: Kings Highway Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product-related recommendations through cross-selling and referring bank products and services. Responsibilities Include: Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls. Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch Accept and accurately process all financial service transactions within bank policies, procedures and regulations Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed. Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary. Contribute to branch goals by accomplishing assigned sales targets Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed. Maintain a working knowledge of all bank products and services Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area Compliance with all relevant Bank policies and procedures Other: May require occasional travel for business meetings or training. Management may authorize transfers to other branches based on business need. Competencies: Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust. Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting. Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time. Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions. Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations. Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: High School Diploma or equivalent required 1+ years banking experience preferred Basic math skills required Experience operating an Adding Machine preferred Good Computer Skills required Previous Teller Experience preferred Prior customer service skills preferred Prior cash handling skills preferred Selling to customers' needs preferred Excellent communications and problem-solving skills Must be able to stand for prolonged periods of time Ability to lift and transfer coin bag (approximately 30 lbs.) Equal opportunity employer- vets/disabled Salary Pay Range: $17.00 - $24.00 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Responsibilities include but are not limited to: * Maintains oversight via internal reporting and dashboards of all ongoing portfolio monitoring requirements and client deliverables as well as compliance with all terms of the loan agreement including (i) financial reporting, (ii) covenant compliance, (iii) collateral monitoring, (iv) required third party reports, (v) annual reviews, and (vi) maturing loans and lines of credit. In coordination with the business team, coordinates client follow up as needed for account monitoring and administration. * Validates and analyzes reports such as financial statements, borrowing base certificates, collateral field examinations, appraisals, engineering reports, etc. to verify compliance. Completes financial statement spreads and cash flow analysis, performs collateral analysis, and conducts research on industries/markets. Escalates issues to appropriate levels and develops action plans as necessary. * Ensures credits are accurately risk rated and are properly monitored and reported. * Collaborates on preparation of all required quarterly reports and analysis including Criticized Loan Monitoring Reports as well as other portfolio management reports as required. * Underwrites new prospective transactions as well as renewals, extensions, increases, and material modifications and amendments for existing clients. * Participates in external client meetings as well as internal deal team discussions and approval discussions with senior management. * Performs the required due diligence and analysis, produces the credit presentation in accordance with guidelines and policy while ensuring timely completion of the underwriting, and presents credit requests to the required level of credit authority. * Participates in special projects and requests related to the management of the portfolio. Required Skills: * Knowledge of credit underwriting, financial accounting and loan documentation. * Knowledge of how a deal should be structured and comfortability with conversing this structure to lenders. * Proficient computer skills using Microsoft Word, Excel and Outlook. * Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers. * Ability to manage time efficiently. * Strong mathematical skills. * Proficient credit skills. * Strong administrative skills. * Ability to write reports and business correspondence. * Ability to effectively present information and respond to questions. Required Experience: * High School diploma or GED. * Minimum of 3 years of experience in a commercial lending environment in a credit-oriented and underwriting position. Preferred Experience: * Bachelor's degree and completion of a formal credit training program.

Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well as renewals, extensions, increases, and material modifications and amendments for existing clients. Leads external client meetings as well as internal deal team discussions and approval discussions with senior management. Identifies, outlines, and mitigates risks associated with potential lending opportunities, advises on all matters related to the Bank's Credit Policy and related procedures, and provides guidance on loan structures and risk appetite. Reviews credit packages completed by junior team members and provides general guidance and mentorship. Performs the required due diligence and analysis, produces the credit presentation in accordance with guidelines and policy while ensuring timely completion of the underwriting, presents credit requests to the required level of credit authority, and oversees the legal documentation and closing process. Approves transactions under individual lending authority, when applicable. Maintains oversight via internal reporting and dashboards of all ongoing portfolio monitoring requirements and client deliverables as well as compliance with all terms of the loan agreement including (i) financial reporting, (ii) covenant compliance, (iii) collateral monitoring, (iv) required third party reports, (v) annual reviews, and (vi) maturing loans and lines of credit. In coordination with the business team, maintains direct contact with clients as needed for account monitoring and administration and site visits. Validates and analyzes reports such as financial statements, borrowing base certificates, collateral field examinations, appraisals, engineering reports, etc. to verify compliance. Escalates issues to appropriate levels and develops action plans as necessary. Ensures credits are accurately risk rated and are properly monitored and reported. Prepares all required quarterly reports and analysis including Criticized Loan Monitoring Reports as well as other portfolio management reports as required. Participates in special projects and requests related to the management of the portfolio.

Responsibilities include, but are not limited to: * Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and REG E disputes. * Reconcile Zelle General Ledger accounts, process adjustments, returns and recoveries. * Utilize the Fiserv - Valley tools that support Zelle processing and disputes (Compass, SPC, IPS, TRECS, etc.). * Conduct complex research and resolve all requests timely. * Resolve inquiries and disputes with the purpose of identifying and reporting potential suspicious activity to CFIS. Required Skills: * Must have excellent Customer Service and interpersonal skills. * Ability to work in a fast-paced environment. * Self-starter. * Strong time management skills and ability to prioritize tasks. * Ability to learn and comprehend new system processes. * Reliability, flexibility, professional etiquette and sound judgement are important. * Must be computer proficient. * Must be able to review and analyze data reports and manuals; must be computer proficient. * Must be able to communicate effectively via telephone and in person. * Proven ability to work cooperatively but also assume administrative responsibilities. * Ability to learn and comprehend new system processes. Required Experience: * High school diploma or GED with a minimum of 3 years' experience in electronic payments (Wires, ACH, ATM, etc.) or cash management. * Experience in banking, particularly in EFT or operations areas. * Strong Accounting/Reconciliation background and/or experience with dispute - resolution is preferred.

Responsibilities include but are not limited to: Meet with potential borrowers to understand their financial goals and homeownership aspirations. Maintain knowledge of various mortgage products. Educate clients about the features, benefits and terms related to the mortgage options. Assists clients with the mortgage application process and collection of necessary documentation. Analyze client credit reports, financial statements and debt-to-income ratios to determine mortgage pre-qualification. Maintain strong client relationships to ensure long-term business growth and referrals. Network with real estate agents, builders and other industry professionals to generate leads. Provide positive customer experiences by addressing all questions and concerns related to the mortgage application and approval process. Maintains knowledge of all lending regulations to ensure regulatory compliance.

Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and support, such as overseeing maintenance of client accounts and ensuring client's needs are met. Establishes strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's). Develops strong professional relationships with other Bank department associates, as well as supplemental business lines and vendors to cross sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. Actively collaborates with other lines of business to ensure the clients specific needs are met. Provides quality customer service to existing customers and accounts through problem resolution and maintains consistent communications with clients through onsite visits and outbound calls. Develops and maintains intimate knowledge of the policies, Bank guidelines for their business line. Refers lending opportunities, treasury management, insurance, residential mortgage, and deposit relationships to bank partners. Participates in civic and community activities to promote the Bank's diverse products and services, maintains professional network relationships and strengthen community ties. Interviews loan applicants, analyzes financial and related data to establish credit worthiness; establishes and negotiates credit terms, and monitors customers' credit. Monitor outstanding loans and take necessary collection actions on past dues. Educates the borrower on business line process, structure, and set expectations. Analyzes, determines eligibility, originates, and structures loan requests. Submits complete documentation packages to the credit. Assists in the credit analysis and underwriting process as needed. Recommends approval of customer applications for commercial loans.

Responsibilities include but are not limited to: * Provide excellent service to International Private Banking clients in a professional manner and ensure a personalized client experience at each touch point. * Customize account opening documentation for the client's review and signature, understanding how the client type, client risk, and product type play a role in preparation. * Verify client instructions and prepare appropriate documentation in a timely fashion to facilitate the execution of transactions and coordinate the process flow by partnering with internal business units and follow up until completion. * Review and complete the KYC process and minimize the touch points between the client and the bank by understanding the documentation requirements across all entity types. * Act on client instructions, inquiries, requests, voicemails and issues in a timely fashion and facilitate the processing of transactions in an accurate manner to help maintain client relationships. * Work with credit team on new and existing loan requests, complete ROE models, submit payoff request and answer inquiries on loan details. * Monitor client's daily transactions and inform Banking team of potential issues, possible fraud or unexpected activity that is not in line with the customer's standard instructions. Required Skills: * Client service oriented with a high level of professional and personal integrity; demonstrate a positive and optimistic perspective during each client interaction. * Clear written and verbal communication skills in English and Spanish. * Strong work ethic with ownership of tasks to completion. * Detail oriented with excellent organizational skills. * Strong problem resolution skills with the ability to draw the correct conclusions. * Strong time management skills with a keen sense of urgency and the ability to prioritize workload. * Perform effectively, efficiently and professionally within a team, with business partners, colleagues, and all levels of staff and management. Required Experience: * High School diploma or GED. * Minimum of 2 years private banking or customer service experience. Preferred Experience: * Bachelor's degree in a related business field

Responsibilities include but are not limited to: * Provide subject matter expertise, guidance and support to assigned clients in lines of business or functional areas. * Monitor changes in laws relevant to clients and assist them in understanding the implications for their areas. * Collaborate with business partners to address the legal requirements for policies, procedures, and documentation. * Prepare and update templates, checklists, correspondence, bank forms and agreements. Review proposed changes and documentation prepared by clients. * Negotiate with third parties as needed. * Support strategic initiatives and new products and services for the bank. Required Skills: * Comprehensive knowledge of and experience with federal, state, and local laws and regulations. * Ability to handle multiple projects, priorities, and stakeholders efficiently and effectively. * Ability to work collaboratively with members of executive and senior management, the legal team, and other colleagues. * Excellent verbal and written communication and document drafting skills. * Impeccable attention to detail in applying principles of legal and logical thinking to a wide variety of intellectual and practical problems. * Superior skill to read analyze and interpret complex documents, laws and regulations. Required Experience: * J.D. degree from an accredited law school, with a minimum of 5 years of applicable hands-on experience. Preferred Experience: * A combination of experience gained through law firm practice and in-house counsel work in a financial services organization.

Responsibilities include but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC business and technology stakeholders Develop data requirements for new models and external alert ingestion processes Implement new FCC solutions supporting AML, OFAC and Fraud Work with other technology teams across the enterprise to ensure common direction and compliance Research and provide guidance on new and emerging technologies and architectural standards focusing on model tuning and optimization of Actimize models Support FCC director/manager in all aspects of application design, development, implementation and maintenance of Actimize solutions and other FCC applications Utilize a thorough understanding of available technology, tools, and existing designs to recommend process enhancements. Perform data analysis required for segmentation and model tuning of Anti-Money Laundering and Customer Risk Rating models. This includes below and above the line threshold analysis and generation of sample alerts for investigation review

Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order to attract new clients. Maintain, grow and service assigned portfolios and appropriately cross sell other bank products. Overall accountability for driving the profitability, quality, and growth of portfolio. Negotiates terms (collateral, covenants, pricing and other components) of lending agreements with clients/prospects to properly structure and price credit facilities consistent with the bank's credit policies and lending practices. Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority. Ensure that the bank is in possession of current financial information and that the information has been properly analyzed and on file. Monitor and report changes in credit quality. Bears overall responsibility for the loan closing process and attends loan closings ensuring legal documents reflect all terms as agreed to by customer/prospect and approved by the bank, in addition to making sure required documents and signatures are in place for loan closing and to ensure loans are closed properly.

Responsibilities include, but are not limited to: * Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. * Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. * Sells money orders and cashiers' checks. * Performs duties related to processing or balancing individual cash box and the office work as necessary or assigned. Files signature cards and completing end of the day proof. Maintain and balance a cash box. * Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. * Responsible for meeting customer expectations, achieving service quality standards and mystery shop expectations. * Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. * Actively participates in and completes required training and development experiences. Required Skills: * Excellent verbal and written communication. * Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. * Strong analytical, problem solving, and decision-making skills. * Detail oriented, strong organizational skills, and high degree of accuracy. * Ability to handle multiple projects simultaneously. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. * Provides strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. * The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions. * Proficient computer skills. Required Experience: * High School Diploma or GED and any experience dealing with the public. * Prior cash handling and/or customer service experience preferred.