Information Technology Manager jobs at Walgreens - 868 jobs

Founded in Seattle in 1891, we're a fourth-generation, family-run footwear company behind Western Chief, Staheekum, and Chooka - still family-run, still having fun, and still making footwear people love. We're looking for an IT Manager who loves to get things done. This role is for someone who enjoys jumping into systems, solving real problems, and keeping the business running smoothly, while also helping us build smarter, more scalable tech for the future. Please note, to keep our small but mighty team collaborating efficiently, this role is based in person at our Renton HQ. What You'll Do (Day-to-Day) Own and support our core systems: ERP, WMS, EDI, networks, and devices Manage our M365 environment (Exchange, SharePoint, Teams, security & licensing) Actively troubleshoot issues, improve workflows, and keep systems humming Automate repetitive ERP tasks and streamline processes wherever possible Manage internal networks, security, backups, and disaster recovery Handle IT onboarding/offboarding - accounts, access, hardware, the whole deal Partner closely with Operations, Sales, Finance, and DC teams to solve problems fast Manage vendors, upgrades, and hands-on IT projects Keep clear, practical documentation so systems are easy to understand and support What We're Ideally Looking For 5+ years in IT, system administration, or IT project management Strong experience with cloud ERP, EDI, networking, and security Prior Microsoft 365 Admin experience A problem-solver who prefers action over theory Comfortable wearing multiple hats and jumping in wherever needed Clear communicator who works well across teams Preferred Education Bachelor's degree in Information Technology, Computer Science, or a related field Equivalent hands-on experience welcomed Relevant certifications (CompTIA Network+, Microsoft Azure Administrator, etc.) are a plus What We Offer Competitive benefits package; medical, dental, vision, life, and disability insurance 401k plus company match Employee purchase credit for free product Paid volunteer hours Open work environment with a casual dress code A collaborative and supportive team environment with a flat organizational structure Why This Role You'll be the person who makes sure things work today and helps make them better tomorrow. If you like ownership, impact, and building solutions that actually get used, you'll thrive here. Compensation dependent on experience: $95,000 - $125,000 annually

"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship." The Senior, IT Internal Audit is responsible for executing audits focused on information technology processes, systems, and controls across the organization. This role ensures that IT controls are effectively designed and operating to mitigate risks and support the reliability, integrity, and security of the company's systems and data. The ideal candidate will have deep knowledge of Sarbanes-Oxley (SOX) requirements including General IT Controls (GITCs), IT Application Controls, and the Systems Development Lifecycle (SDLC), along with proven experience in planning, executing, and reporting internal audit projects. Principal Duties & Responsibilities: Audit Planning & Execution Co-develop and execute risk-based IT audit plans aligned with organizational objectives and regulatory requirements. Perform audits of IT general controls, application controls, and system implementation projects. Evaluate IT systems and processes for efficiency, effectiveness, and compliance with applicable standards and policies. Assess control design and operating effectiveness for key systems and applications. Coordinate with business and technology teams to ensure audit findings are understood and remediations are tracked to completion. IT Risk & Control Evaluation Execute testing of General IT Controls (GITCs), including access management, change management, IT operations, and system security. Execute testing of IT Application Controls (ITACs) within key business systems (e.g., ERP, financial systems). Assess the Systems Development Lifecycle (SDLC) to ensure appropriate project governance, testing, change control, and deployment processes are followed. Identify opportunities to improve IT processes and strengthen the internal control environment. Audit Reporting & Communication Prepare clear, concise, and insightful audit reports summarizing findings, risks, and recommendations. Present audit results and recommendations to relevant stakeholders. Support continuous improvement of the audit methodology, templates, and reporting standards. Leadership & Collaboration Partner with business functions such as enterprise risk management, cybersecurity, and compliance teams to support integrated risk and control assessments. Stay current with emerging IT risks, technologies, and audit practices. Other duties as assigned Position Requirements: Office work environment, 40+ work hours per week Most work will be performed at the Store Support Center (Corporate Office), but some work requires travel to a store or distribution center (various locations). Up to 15% overnight travel required. Minimum Requirements/Qualifications: Bachelor's degree in information systems, computer science, accounting or related field required. 3+ years of experience in IT audit, information security, or related field. Experience in public accounting or large corporate internal audit environment preferred. Applicable professional certification highly desirable (CISA, CISSP, CIA, CPA, etc.) Strong knowledge and application of Internal Audit and IT audit standards and practices (e.g., IIA, ISACA) and industry-accepted IT Governance standards (e.g., COBIT). Familiarity with frameworks such as ISO 27001 and NIST. Experience working with or auditing IT applications, databases, platforms, and networks. Including IT General and Application Controls and system development lifecycle controls. Working knowledge of ERP applications, databases, operating systems, and network systems. Working technical knowledge of contemporary network and PC operating systems, hardware, protocols, and standards. Experience with data analytics (e.g., Power BI, Tableau, Alteryx) or other data-driven analytical tools and procedures. Experience with audit management tools (e.g., AuditBoard, TeamMate, etc.). Key competencies include IT auditing, analytical and problem solving, ability to interpret data, building strategic working relationships, communication, customer focus, organizational awareness, project management, risk awareness, integrity. Ability to present ideas in business-friendly and user-friendly language.

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

A leading grocery delivery service is seeking a Director for AI Solutions Strategy & Planning to lead the go-to-market strategy for AI-driven solutions. The role involves cross-functional collaboration to drive adoption of innovative offerings. Ideal candidates should have over 8 years of experience in strategy and product commercialization. This position offers competitive compensation with flexible remote work options. #J-18808-Ljbffr

In cybersecurity, we help keep our diverse environment from design, merchandizing, supply chain, eCommerce, and enterprise secure in a dynamic space. The IT Security team is looking for a passionate cybersecurity leader who wants to make an impact in multiple environments. Family Dollar is looking for a detailed and results oriented Security Engineering Manager leader who will be responsible for overseeing and managing the security of its information systems and data. This person will lead a team of cybersecurity professionals and work closely with other departments to protect the organization's digital assets, data and systems from cyber threats and breaches. This role is critical to the strategic and tactical success of Family Dollar's cybersecurity program. As the leader of this team, you will be responsible for providing strategic and operational direction of our security engineering solutions and cybersecurity tool stack. Under the direction of Director, Cybersecurity, the Security Engineering Manager takes a lead role in ensuring the security of all protected information collected, used, maintained, or released by Family Dollar. This role plays a vital role in ensuring the confidentiality, integrity and availability of our data. It is a critical role in the face of an ever-evolving landscape of cyber threats and attacks. Principal Duties and Responsibilities Partnering with teams across the organization to influence security by design to help drive overall direction of our technical security solutions. Accountable for end-to-end life cycle of our security tool portfolio (e.g., Firewalls, IDS/IPS, WAF, IAM, DLP, SIEM, Proxy, DDoS, Antimalware, Cloud network infrastructure technologies) Ensuring the hardening of our infrastructure (e.g., authentication, MFA, perimeter edge.) Driving standards and expectations of secure practices across the organization such as data security, defense-in-depth, SASE, Zero Trust etc. Collaborating with senior leadership to assess and understand strategic initiatives to ensure IT Security support. Act as a subject matter expert to provide advisory guidance to other teams. Interface and influence leaders at varying levels and roles within the company to drive security ownership. Keeping up to date with the security landscape to ensure our teams are providing strong defenses. Strong decision-making, problem-solving abilities, and leadership abilities to manage multiple, often conflicting priorities to successful completion. Demonstrate commitment to high standards of ethics and values, regulatory compliance, and business integrity. Excellent management skills to drive the personal development of the team and individuals. Maintain all security tools and technology. In charge of security systems, such as firewalls, data protection controls, patching. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Evaluates risks and improves Family Dollar's security positioning through process improvement, policy, automation, and the continuous evolution of capabilities. Implements processes to automate and continuously monitor information security controls, exceptions, risks, testing. Develops reporting metrics, dashboards, and evidence artifacts. Schedules regular testing of effectiveness and efficiency of controls within area of ownership. Remains current on best practices and technological advancements and acts as the technical resource for information security. Minimum Requirements/Qualifications 5+ years of experience in cybersecurity. 2+ years as a security leader of a team (e.g., Incident Response, Engineering team). 5+ years' experience leveraging and implementing cybersecurity frameworks such as, MITRE ATTACK, MITRE D3FEND, OWASP Top 10, CIS Controls, NIST CSF, NIST 800-53, etc. 10+ years of advanced IT skills with high level of information security experience and expertise. Knowledge of securing network technologies, client, and server operating systems. Ability to develop and maintain security baselines based on best practices and industry standards. Experience responding to, analyzing, problem solving, and communicating information security incidents. 6+ years of planning and managing security projects. Excellent interpersonal, communication, and presentation skills, including formal report writing experience. Understanding of common security standards and regulations relating to a retail environment (e.g., PCI DSS, NIST CSF, ISO2700x, etc.) Team leadership and management. Foster a culture of security awareness and compliance within the organization. Ability to work in agile and waterfall frameworks as needed 1-3 years as a technical leader / supervisor with strong analytical and problem-solving skills identifying risks and championing that change. 5+ years of experience interfacing with varying levels of leadership and roles within a company, influencing security change. Minimum of 5 years' experience with modern security tool stacks Network security tools (e.g., WAF, Proxies, IDS/IPS, VPN, Taps, Firewalls) Endpoint security tools (e.g., AV, EDR, Application Control, PKI) Security Operations tools (e.g., SIEM) Authentication and authorization tools (e.g., PAM, SSO, SAML, IAM, MFA) Data Security tools (e.g., eDiscovery, DSPM) Cloud (e.g., CSPM) and other implications of cybersecurity Strong knowledge of cybersecurity concepts Secure protection and detection techniques Application security Vulnerability management Exploitation techniques Incident response Data privacy and encryption Endpoint platforms (Windows, Linux & Mac, iOS/Android) Desired Qualifications Bachelors in Information Technology or other four-year related degree

The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives. Key Responsibilities: Network Design & Management Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage. Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments. Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security. Plan and execute network upgrades, migrations, and optimization projects. Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations. Ensure adherence to network performance, reliability, and security standards. Operations & Troubleshooting Monitor network performance and proactively resolve incidents, outages, and capacity issues. Define and enforce network policies, configurations, and documentation standards. Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements. Vendor & Telecom Management Manage relationships with network vendors, ISPs, and telecom carriers. Review, negotiate, and optimize telecom and WAN contracts for cost efficiency. Oversee telecom billing, invoice validation, and cost allocation. People & Project Management Lead, mentor, and develop a team of network engineers and support staff. Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives. Provide strategic input on network architecture, capacity planning, and technology roadmap. Compliance & Reporting Ensure compliance with corporate and regulatory security standards and business requirements. Maintain comprehensive documentation, reports, and performance dashboards. Support internal and external audits related to network operations. Required Skills & Qualifications: Bachelor's degree in computer science, Information Technology, or related field 7-10 years of hands-on experience managing enterprise networks. Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools. Experience in vendor and contract management, including telecom billing oversight. Excellent leadership, communication, and stakeholder management skills. Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred. Proven expertise in: Fortinet SD-WAN design and deployment. Aruba LAN, WiFi design and deployment. Data Center network operations and routing/switching (Cisco/Aruba/Fortinet). Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.). Key Performance Indicators (KPIs): Network uptime and availability Incident resolution time and SLA adherence Network cost optimization through vendor and telecom management Successful completion of infrastructure projects within time and budget Team performance, engagement, and skill development

We are seeking an Operating Unit IT Leader for our First Quality Tissue facility located in Anderson, SC. This position as a key member of the IT Divisional Leadership Team provides strategic leadership and management within Divisional/Campus and FQ IT Team. This includes the development and implementation of short- and long-term strategies, development and compliance with policies, procedures, managing and optimizing IT assets, fostering a continuous improvement environment. Leads development of First Quality's long-term systems requirements and any hardware and software acquisitions required to accomplish business objectives and support company growth. Also contributes actively as a member of the Divisional/Location LT to the overall development and delivery of IT capabilities required to support business growth and provide a competitive advantage through the use of technology to First Quality. As an Operating Unit IT Leader in our FQ IT Group, you will work closely within the assigned business in aligning technology requirements with business initiatives. The Operating Unit IT Leader is responsible to understand the business needs, assist in the prioritization of projects, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy. You will also be responsible to ensure that technology initiative requests by business clients are serviced throughout the project governance lifecycle. You will serve as the lead communicator with assigned business departments in respect to technology initiatives, requirements, and escalation. Primary responsibilities include: • Active member of site Leadership Teams. • Participate with business strategy, develop requirements and recommend technology solutions. • Develop and implement Operating Unit Business Technology Roadmap. • Suggest industry best practices that may be leveraged to provide new business value. • Facilitate new project requests, selection and prioritization with the business unit. • Develop annual operating unit IT budget and resource requirements to support the business plan. • Ensure approved projects are delivered and provide highest value to FQ and the business. • Assist in providing proper resourcing and skillsets required for each project. • Assist in project change management efforts. • Assist in delivery of complex projects to ensure they are on time, within budget and to customer expectations. Manage lower-level projects. • Validate new and existing IT services provided to customer are optimal and meet business needs. • Resolve open issues with appropriate IT Team and Divisional leadership. • Provide feedback to services and capabilities provided by IT. • Lead/manage local IT team to ensure needs are being met with an FQE focus. • Responsible for customer surveys/satisfaction, service level agreements and IT improvement plans. • Represent Divisional/Functional uniqueness requirements. • IT Capability Plan o IT process implementations o Business technology solutions The ideal candidate should possess the following: • Bachelors' Degree in Computer Science or related field. • Strong manufacturing environment experience demonstrated project and process management skill set. • Strong problem solving and decision-making skills with excellent written and verbal communications skills. • Strong leadership skills • Ability to manage IT team on a day-to-day basis • 10+ years IT experience with at least 2 years in a $500M+ and/or Global Business. • Ability and desire to engage with all functions of the Enterprise to understand and articulate the business requirements as well as the IT capabilities and requirements. • Fluent in English; second language would be preferred. • General knowledge of all IT disciplines and technology platforms. • Knowledge of standards and methodology of Project Management Professional (PMP). • Ability to work within a 24/7 environment across multiple time zones. • Demonstrated broad knowledge of major aspects of IT operations, including project management, systems development, systems analysis and design, and budget administration, with broad exposure and practical experience in IT management. • Knowledge of business theory, business processes, management, budgeting, and business office operations. What We Offer You We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive: • Competitive base salary and bonus opportunities • Paid time off (three-week minimum) • Medical, dental and vision starting day one • 401(k) with employer match • Paid parental leave • Child and family care assistance (dependent care FSA with employer match up to $2500) • Bundle of joy benefit (years' worth of free diapers to all team members with a new baby) • Tuition assistance • Wellness program with savings of up to $4,000 per year on insurance premiums • ...and more! First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status. For immediate consideration, please go to the Careers section at ******************** to complete our online application

We are seeking a highly skilled and detail-oriented EDI Manager to oversee and manage the electronic data interchange (EDI) operations within our retail environment. This role is critical to ensuring seamless communication and data flow between our organization and merchandise suppliers, distribution center operations, and purchasing teams. This individual will effectively exhibit DTLR's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties: Key Responsibilities: Monitor and ensure successful transmission of all EDI documents (Purchase Orders, Advance Shipping Notices, Invoices) to and from merchandise suppliers. Serve as the primary liaison between Information Technology, purchasing and allocation personnel, and multiple distribution centers to identify and resolve issues affecting EDI document flow. Collaborate closely with third-party EDI vendors to maintain and enhance EDI capabilities. Work with distribution center operations staff and merchandise purchasing and allocation personnel to troubleshoot and remediate EDI-related issues. Perform data analytics and problem resolution using SQL queries and scripts. Become familiar with host merchandising and distribution systems and functions. Maintain documentation of EDI processes, workflows, and issue resolutions. Support onboarding of new suppliers into the EDI system and ensure compliance with EDI standards. Provide regular reporting and insights on EDI performance and exceptions. Organize and host regular joint status meetings distribution center operations, purchasing, and allocation teams. Required Qualifications: Proven experience with retail EDI document flow including 850 (Purchase Orders), 856 (Advance Shipping Notices), and 810 (Invoices). Solid technical knowledge of Microsoft SQL Server and experience with BI reporting. Proficiency in writing SQL queries and scripts for data analysis and troubleshooting. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills to work effectively across departments and with external vendors. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience working with third-party EDI platforms or vendors. Familiarity with retail operations and supply chain processes. Knowledge of EDI standards such as ANSI X12. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, repeated bending, and stooping are requirements for this position. The employee must frequently use hands to finger, handle, or feel; and talk; or hear. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception. The incumbent must be able to work in a fast-paced environment. General Information: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-DNI

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About This Job It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business. With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey. In This Role You Will Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints. Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion. Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints. Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred 3+ years of experience in the following areas: R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data Data mining, machine learning, statistical modeling tools and underlying algorithms Data Lake and cloud computing fundamentals Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment Ability to train and mentor others Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus Preferred Experience Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments. Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers. Deep understanding of MLOps practices. Experience with large-scale A/B test design and analysis. Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale. Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics. Track record of driving measurable business impact through personalization and experimentation. Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment To Diversity And Inclusion CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

**This role is not approved for Sponsorship** Plans, governs, and measures IT success-using flexibility, transparency, and value conversations to shape the business demand to optimize and transform Dollar General. Instrumental in the support of the CIO including, but not limited to program management, coordination, communication, and oversight. Duties & Responsibilities: Strategic Financial Management Develop and produce complex financial analytics to support Strategic Solutions Coordinate and provide funding request management, reporting and tracking Establishes enterprise wide accounting and budgeting policies and processes, as well as necessary forms and templates to support them Facilitate the budget/forecasting process, including distribution of assumptions, gathering of inputs, validation, and reporting of results across the enterprise Govern & Measure Ensures appropriate compliance & governance controls are in place for policy and protection of any sensitive data Facilitates change management, governance processes, champion organizational change, and enforces compliance to changes throughout the enterprise Guarantee IT maintains business partnership and service oriented view, ensuring IT and business strategies alignment Tracking, analyzing, benchmarking, and consolidating reports for key performance indicators Consolidate project/initiatives and portfolio performance metrics from across the organization into varying views Develop and produce executive enterprise and IT leadership level strategic reporting and presentation materials Develop, produce, and coordinate written materials and presentations executive and board-level reporting Portfolio Management Gain insight across and provide varying views and analysis into IT project/initiatives portfolio (health checks, scorecards, at-a-glance, retrospectives) Support project change management providing basic tools, templates, and structures intended to keep any change effort monitored and transparent. Develop and produce roadmaps for the portfolios across IT and the consolidation of overlapping teams and projects/initiatives Team Development IT coordination & representation for companywide committees, action teams, professional networks, and resource groups and programs Knowledge, Skills, & Abilities: Demonstrate leadership skills with the ability to manage through consulting, advising, and influencing all levels of the organization. Strong interpersonal skills with ability to effectively listen and communicate efficiently both verbally and in written form Knowledge of and/or experience with development methodology and/or Infrastructure management Ability to organize, prioritize, delegate and follow-up, with emphasis on adherence to deadlines Ability to proactively identify financial risks, issues, action items, and facilitate the identification and implementation of alternate solutions Resolve conflicts and create lasting productive partnerships enterprise wide Comfort dealing with ambiguity and the ability to work independently in a fast-paced environment Strong analytical, problem solving, and decision-making skills Creative ability to access information from different sources and compile for analyses and presentations Detail oriented - must be able to detect errors, identify trends, and make recommendations for improvements Ability to thoroughly understand how decisions impact other areas of the enterprise (Big Picture Perspective) Extensive knowledge of the MS Office Suite with expertise in excel formulas and functions High proficiency with financial modeling and techniques Work Experience &/or Education: Two to four years experience in IT required Three to four years experience in Business Financial Analysis and Corporate Accounting required Certified Scrum Master preferred Bachelor's degree preferred Retail experience preferred CAPM preferred or willingness to obtain

Coordinates, tracks, and reports status, timelines, and budgets of small to medium sized projects for the IT department. These projects will have limited durations (less than 6 months) and smaller teams. Duties & Responsibilities: Plans, estimates, coordinates, and tracks resources (internal and external) and tasks for projects within the Technology Governance Process. Define Phase: Participate in the project request process. Assist in the preparation of the business case. Assist in the assembly of reports for the IT Steering Committee's decision. Explore Phase: Create and manage project documentation storage. Facilitate sessions to identify business and technical requirements. Facilitate project chartering sessions, project work-breakdown sessions, and proof-of-concept exercises. Assist in the assembly of reports for the IT Steering Committee's decision. Develop/Validate Phases: Manage and control the project management process. Involve the appropriate decision makers when faced with road blocks and facilitate weekly project control calls. Assist the technical lead in development of SDLC (Software Development Lifecycle) requirements and ensure IT change control processes are followed. Partner with technical and business leads to implement Agile development methodologies (situational). Report weekly on project progress and obtain information for Stoplight reports. Liaise frequently with IT department managers and business function managers to provide a steady flow of communication. Implement/Measure Phases: Act as conduit of status information during go-live implementation. In accordance with the project plan, ensure ongoing support services are ready and online. Conduct post-project review sessions and execute activities to close out the project. Knowledge, Skills, & Abilities: Demonstrable leadership skills: ability to lead initiatives and coordinate/direct outside resources Project planning and tracking experience using project management software (preferred) Understanding of project management methodology and the Technology Governance Process Ability to efficiently manage multiple projects: 4-6 small to medium-sized projects with an average duration of six months or less and project teams of twelve members or less Ability to communicate effectively both verbally and in written form; good listening skills Knowledge of systems development methodology and/or infrastructure management Delegation and follow-up skills, with emphasis on adherence to deadlines Ability to proactively identify project roadblocks and marshal resources necessary to overcome those roadblocks Work Experience &/or Education: Bachelor's degree preferred. Two to four year's experience in IT required. PMP (Project Management Professional) certification preferred, or willingness to obtain. An equivalent combination of education and experience may be substituted.

CarMax Auto Finance Office - 225 Chastain Meadows Ct, Kennesaw, GA 30144 CarMax, the way your career should be! About This Job It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business. With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey. In This Role You Will Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints. Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion. Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints. Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred 3+ years of experience in the following areas: R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data Data mining, machine learning, statistical modeling tools and underlying algorithms Data Lake and cloud computing fundamentals Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment Ability to train and mentor others Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus Preferred Experience Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments. Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers. Deep understanding of MLOps practices. Experience with large-scale A/B test design and analysis. Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale. Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics. Track record of driving measurable business impact through personalization and experimentation. Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment To Diversity And Inclusion CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: A project manager's primary role is to plan, execute, and close projects effectively by coordinating resources, setting goals, and ensuring deliverables are met on time and within budget. They act as a leader, communicator, and problem solver, guiding the project team toward success. They lead project teams, manage resources, and communicate project status to stakeholders. Key responsibilities include developing project plans, tracking progress, managing risks, and ensuring client satisfaction. Essential Duties & Responsibilities: Creating Project Plans: Defining Project Scope: Establishing clear project goals, objectives, and deliverables. Developing a detailed roadmap including timelines, resources, and tasks. Monitoring & Change Management: Tracking project progress, identifying potential risks, and taking corrective action. Managing project changes, ensuring they are properly documented and approved. Resource Management & Planning: Assigning tasks, managing budgets, and allocating resources effectively. Identifying and securing necessary resources (people, budget, equipment). Developing and managing the project budget, tracking expenses, and ensuring cost control. Problem Solving: Identifying and resolving project issues promptly and effectively. Leading project teams, managing resources, and ensuring tasks are completed on time. Team Leadership: Motivating and guiding the project team, fostering collaboration, and providing direction. Ensuring the project meets objectives, documenting lessons learned, and securing stakeholder approval. Stakeholder Management: Engaging with stakeholders, managing their expectations, and ensuring their satisfaction. Maintaining clear and consistent communication with stakeholders, including project updates, progress reports, and issue resolutions. Risk Management: Identifying, assessing, and mitigating potential project risks. Quality Assurance: Ensuring project deliverables meet quality standards. Requirements: Education: A bachelor's degree in business, project management, or Retail Merchandising. Experience: 3-5 years of project management experience for mid-level roles, or 10+ years for senior positions. Certifications: Professional certifications such as PMP (Project Management Professional) or PRINCE2 are standard for experienced candidates. Methodologies: Proficiency in standard frameworks, including Agile, Scrum, Waterfall, or Hybrid approaches. Software Tools: Hands-on experience with project management platforms like Jira, Asana, Monday.com, Trello, or Microsoft Project. Financial Acumen: Proven ability to manage large project budgets, track expenses, and control costs effectively. Planning & Analysis: Expertise in defining project scope, creating detailed schedules/timelines, and identifying/mitigating risks. Communication: Exceptional verbal and written skills, with the ability to tailor messages for diverse audiences ranging from technical teams to executive stakeholders. Leadership & EQ: High emotional intelligence to manage team dynamics, resolve conflicts, and motivate cross-functional or hybrid teams. Adaptability: The capacity to pivot quickly in response to market shifts or unexpected obstacles while maintaining project momentum. Problem-Solving: Strong critical thinking skills to analyze complex situations and implement creative, practical solutions under pressure. Negotiation: Skill in managing competing interests among stakeholders and securing necessary resources or vendor contracts. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

We are currently seeking an experienced IT Project Manager. The right candidate will be a strong independent Project Manager that can lead multiple projects in a growing food manufacturing setting. Must be proficient in MS Office and be able to manage complex projects while communicating with various levels in the organization. Must be able to create functional and technical specifications for projects and have strong risk management skills, including identifying potential bottlenecks and issues. Responsible for managing large scale, complex and cross-functional projects that will enable the IT Department to deliver tools and technology to improve business processes. Project management of implementations of various IT systems such as ERP, WMS, and MES systems. This work tends to cross many IT and business lines so requires coordination and influence. Job is fully on site (not a remote position). We are located in Danvers, MA. Responsibilities Status updates: manage communication to all groups including working team, stakeholders, peripheral teams and executive sponsors. Create updates and deliver updates when appropriate. Project scope: understand the project ask, dive into root cause including processes and potential business improvements and ensure all stages of project are met (requirements, design, funding, build, etc.). Financials: put together budget, get approvals from business and IT stakeholders, build business case, submit accurate monthly forecasts, manage the budget. Project schedule: develop and maintain project schedule. Own the schedule to make sure all relevant teams stay on track. Proactively report any risks to the ERP/IT Manager. Qualifications Bachelors Degree in Computer Science, Information Systems, or Business Administration. Graduate degree in related field preferred. At least 3 years managing IT projects using accepted project methodologies such as Agile or Waterfall. Experience in managing large, complex projects across multiple functions. 2-5 years IT and/or business experience, or any equivalent combination of experience, education, and/or training. Demonstrate successful project delivery using fundamentals of PMBOK practices/methodologies. Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise. Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain. Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, staying informed as to industry. practices, knowing how to apply relevant technical processes to appropriate business needs. Strong knowledge of data integration and ensuring seamless communication between different systems as required in a manufacturing environment. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. Salary range $85,000 to $120,000 annually

Customer Delivery Manager Primary Location: Onsite at either Ellendale, North Dakota or Fargo, North Dakota or Alexandria, Louisiana At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Customer Delivery Manager Primary Location: Onsite at either Ellendale, North Dakota or Fargo, North Dakota or Alexandria, Louisiana At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Customer Delivery Manager Primary Location: Ellendale, North Dakota At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? We are seeking a talented Program Manager for Data Center Campus Developments. This is a remote position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. What You'll Do: Establish and maintain standards for projects, clients, and vendor activities Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met Maintain a strong understanding of current BIM, VDC standards, and industry solutions Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work Engage in business development efforts and prepare responses to Requests for Proposals Collaborate with other leaders on project execution and delivery Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements Request billing and payment terms with clients and participate actively in Accounts Receivable efforts Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions Contribute content for internal and external marketing purposes and outreach on social media platforms What You'll Bring: A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university Minimum 8+ years of experience in data center campus development projects Minimum 3+ years of project management experience The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules Salary Range: At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet

About Alpha & Indicor Alpha Technologies is a global leader in designing, manufacturing, servicing, and supporting precision rubber and polymer laboratory instrumentation, as well as data acquisition and analysis software systems. Our advanced rheology test equipment is trusted across industries, including automotive, aerospace, medical, and safety, ensuring the highest standards of quality and performance. Alpha is part of Indicor™. Alpha's commitment to excellence is reinforced by our ISO 9001 and ISO 17025 certifications, ensuring precision, reliability, and innovation in everything we do. Alpha has approximately 170 employees in over 15 countries, operating sales and manufacturing locations in over 7 countries. Indicor™ is a global, diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. The Indicor family of companies boasts decades of experience producing dependable, highly engineered solutions, delivering performance and value across a wide spectrum of industries. Summary The IT Manager - Systems and Infrastructure is a hands-on leadership role responsible for ensuring the stability, security, and performance of Alpha's technology environment. This role oversees IT operations, cloud and on-premises infrastructure, and enterprise systems supporting business operations, including ERP, CRM, and BI platforms. The manager will lead a small team (2 direct reports) and collaborate closely with Alpha Technologies' leadership team and Indicor's Cybersecurity Manager/team to ensure compliance with corporate security standards. This individual will combine technical expertise with leadership and vendor management skills to ensure seamless IT service delivery and the continuous improvement of Alpha's technology landscape. Primary Responsibilities Strategic IT Leadership Team and Operational Leadership: Lead and mentor the IT team, ensuring efficient IT operations and effective end-user support. Set priorities, manage workloads, and foster a culture of accountability and continuous improvement. This includes setting KPI's for the hardware and software support teams. Operational Partnership with Alpha's Leadership team: Act as a key operational partner with business leaders to understand IT challenges and operational needs. Deliver tailored IT solutions that enable business productivity and align with Alpha & Indicor's enterprise standards. Infrastructure and Cloud Oversight: Take a hands-on role in overseeing infrastructure across Azure cloud and on-premises systems. Ensure reliability, scalability, and cost optimization of Azure environments, Microsoft 365, Entra ID, Intune, and related collaboration platforms. Digital Transformation and Modernization: Guide modernization initiatives, including migration of current and legacy systems to on-prem and cloud platforms and integration of ERP, CRM, and BI systems. Promote interoperability and efficient data sharing across the enterprise. Modernize IT ticket system for (potentially to NinjaOne) for proper Enterprise tracking of metrics to key KPI's. Coordination of Cybersecurity: Collaborate closely with Indicor's Cybersecurity Manager to ensure secure configurations, endpoint protection, and compliance with security frameworks. Support the implementation of identity management, access controls, and data protection measures. Mergers & Acquisitions: Partner with leadership team to develop appropriate IT strategy for newly acquired businesses. Vendor and Contract Management Strategic Vendor Negotiations and Relationships: Take part in negotiations with technology vendors and service providers to secure advantageous pricing, contracts, and service terms. Maintain strong vendor relationships to ensure long-term value and reliability. Service Delivery Oversight: Coordinate managed service providers and delivery partners to ensure consistent service quality and alignment with operational standards. Oversee performance of external partners, delivering infrastructure as a service, M365, and Azure environments and business system services. Performance and SLA Compliance: Monitor vendor performance and adherence to service level agreements (SLAs). Conduct regular reviews and enforce corrective actions where necessary to maintain operational excellence. Collaborative Project Management: Partner with internal stakeholders and external teams to lead IT initiatives from planning through execution. Ensure projects are delivered on time, within budget, and aligned with business and security objectives. Expanded Responsibilities Cloud Infrastructure and SaaS Services Optimization Lead the management and optimization of Azure environments, focusing on cost control, performance, and scalability. Advise leadership and business partners on architecture design and service models (IaaS, PaaS, SaaS) best suited for enterprise and business unit workloads. Drive modernization and automation of infrastructure management through PowerShell scripting, monitoring, and analytics. Business Systems Integration and Management Take part in the selection, deployment, and integration of ERP, CRM, and BI systems, ensuring these platforms meet business requirements and support efficient operations. Ensure network equipment such as switches, firewalls, and VPNs are configured optimally, maintained, and monitored for performance and security. Work in partnership with the cybersecurity department to implement secure system configurations, patch management, and Identity & Access Management (IAM). Identify and partner with key vendors for acquisition of hardware, software and professional services. BU Peer Engagement and Communication Develop and maintain strong relationships with BU & Indicor IT peers. Promote transparency and alignment between IT operations and organizational goals. Capability Building and Knowledge Sharing Develop the technical skills and capabilities of IT team members through mentorship, cross-training, and professional development. Promote the sharing of best practices and standard operating procedures across the IT organization. Build, add and maintain IT and Information Security Policies & Procedures. Mentor & Coach Alpha IT Staff Develop and mentor Alpha's Hardware/Software Support IT Specialist and Alpha's Application & Data Specialist Qualifications Professional Experience 10+ years of progressive IT infrastructure and service delivery experience, including 3+ years in a managerial or supervisory capacity. Proven experience managing Azure cloud environments, Microsoft 365 tenancies, Entra ID, Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies, and Intune environments. Demonstrated ability to manage cross-functional projects and external service providers. Strong background and hands on experience with IT operations, networking (firewalls, switches, VPNs), and IT Security Operations, change management, and incident management principles. Technical Expertise Deep understanding and hands on experience with Microsoft Azure architectures, VMWare ESXi environments, Veeam storage systems, and Cisco/Extreem networking. Advanced proficiency in Microsoft 365 administration, including Exchange, Teams, SharePoint, and Intune. Power BI experience (preferred). Knowledge of enterprise system architecture and data integration across business platforms. Experience with PowerShell scripting and process automation. Familiarity with Mimecast, NinjaOne, and endpoint management systems. Infor Syteline (ERP) experience (preferred) Lead IT and SecOps Compliance Activities such as vendor, customer, internal audits and remediation efforts. Leadership and Interpersonal Skills Strong leadership and team development skills with the ability to inspire and motivate technical professionals. Analytical and problem-solving abilities, capable of making data-driven decisions under pressure. Excellent communication skills, with the proficiency to articulate complex technical information to non-technical audiences. Analytical and strategic thinker with the ability to manage competing priorities in a dynamic environment. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Occasionally standing, walking, bending, or reaching. Must be able to lift up to 45 pounds at times. Ability to see, hear, and communicate effectively. This job description is not intended to cover all duties. Responsibilities may shift at any time with or without notice. Travel As required but not expected to exceed 15% Degree(s) Bachelor's Degree (required). BS in Information Technology, Computer Science, Information Systems, Computer Engineering or Network Engineering (preferred) Certifications (desirable but not essential) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Administrator Expert (MS-102) ITIL Foundation Certification CompTIA Network+ CCNA, RHCSA, LINUX+, Server+ VMware Certified Professional - Data Center Virtualization