WalkMe jobs - 24 jobs

Business Transformation Consultant- Public Sector
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Business Transformation Analyst, you will collaborate both internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will play a critical role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or value hypotheses for all accounts at scale.What You'll Own Own the end-to-end development of quantitative business cases and financial models that align WalkMe capabilities to measurable business value, including discovery, data collection, analysis, modeling, and presentation to customer stakeholders. Design, build, and maintain reusable financial models (ROI, TCO, NPV, IRR, ARR, payback period, unit economics) that quantify the impact of WalkMe across initiatives, products, and customer segments. Partner with FCTO leadership and cross-functional teams (Sales, SAs, Customer Success, RevOps, Finance) to strategically position WalkMe's value proposition across the customer lifecycle and ensure modeling assumptions align with customer and internal financial standards. Lead customer-facing engagements including stakeholder interviews, workshops, executive presentations, and value realization sessions, with a strong emphasis on co-creating and validating financial assumptions. Translate product usage data, operational KPIs, and process benchmarks into modeled benefit analyses that connect directly to customer P&L and strategic objectives. Demonstrate strong storytelling and visualization skills to communicate technical and financial insights in a clear, compelling narrative that resonates with both business and finance stakeholders. Build and maintain domain or industry-specific value frameworks to inform repeatable use cases, financial assumptions, and value messaging across verticals. Create and manage reusable deliverables (strategy templates, value models, CoE frameworks, industry benchmarking) that drive consistency and scale across teams. Translate customer objectives into WalkMe-aligned solutions that reflect both operational and line-of-business outcomes, backed by transparent financial logic and sensitivity analysis. Track all engagements, models, and insights in internal systems for reporting, collaboration, and knowledge-sharing. Contribute to team enablement, thought leadership projects, and best-practice development around value modeling and financial storytelling. What You Need To Succeed Defense and federal civilian experience highly recommended Military clearance a plus (not required) Bachelor's degree in Business, Finance, Engineering, Economics, or a related field; MBA or relevant graduate education is a plus. 4+ years of experience in business consulting, value engineering, strategic finance / FP&A, management consulting, enterprise software delivery, or transformation strategy roles. Demonstrated success in developing and presenting enterprise-grade financial models and business cases, using metrics such as ROI, TCO, NPV, IRR, ARR, payback period, and cash-flow analysis. Advanced Excel/Google Sheets skills (complex formulas, nested logic, pivot tables, scenario and sensitivity analysis); experience building structured, assumption-driven models that can be reused by Sales and Customer Success. Ability to work from imperfect data sets: normalizing inputs, creating defensible assumptions, and clearly documenting methodologies for customer Finance and Procurement teams. Strong project ownership mindset, with a proven ability to work independently and drive cross-functional collaboration. Experience engaging with both operational stakeholders and senior executives at Fortune 1000 companies, including Finance, Strategy, and Digital Transformation leaders. Familiarity with digital adoption, SaaS platforms, or enterprise software transformation projects. Excellent verbal, written, and presentation skills with an emphasis on executive-ready financial storytelling. Willingness to travel as needed to support customer engagements (approx. 10-20%). What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Preferred Qualifications Security clearance at ‘Confidential' level of higher preferred to support (Military and Civilian) and SLED (State, Local, and Education) industries Two to four years of business value consulting /business case experience within the Federal and/or SLED markets, preferred. Experience with 7-figure enterprise opportunities and strategic business transformation initiatives, including building the business case that supported the investment decision. Experience building or maintaining customer-facing ROI/TCO tools or value calculators for Sales or Customer Success teams. Background in software vendor or technology consulting environments, ideally in a value engineering, strategic finance, or business transformation capacity. Multilingual fluency in Spanish is a plus. Our job titles may span more than one career level. The starting base pay for this role is between $175,000 and $220,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$175k-220k yearly 6d ago

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Customer Success Engineering Manager
Walkme 4.5
Walkme job in Raleigh, NC
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence - while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What you'll Own Team & People Leadership Manage, mentor, and develop a team of CSEs - improving technical depth, advising skills, and business understanding. Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation. Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification. Run structured coaching, 1:1s, shadow programs, learning paths, and development planning. Lead hiring, capability leveling, career pathing, and talent calibration. Drive the hiring and development of a new CSE team in 2026 - building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization. Delivery & Execution Management Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery. Maintain visibility into assignment timelines, capacity, blockers, and outcomes. Ensure best practices in solution design, build, rollout, testing, and production readiness. Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions. Engage directly with customers - particularly for critical, strategic, or high-risk engagements - to ensure the right plan, approach, and solution has been delivered. Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity. Customer Value, Adoption & Retention Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes. Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early. Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution. Promote a value-focused advising approach rather than task-focused execution. Operational Excellence & Methodology Ownership Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success. Reinforce proactive work methodology - structured communication, early risk flagging, mitigation planning. Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows. Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution. Translate field learnings into product feedback, feature requests, and usability improvement recommendations. Enablement & Scaling Content Create and expand knowledge assets: guides, workflows, documentation, best-practice standards. Support customer and internal enablement programs such as training, workshops, and learning series. Define skill frameworks, expectations, and development tracks for CSE professional growth. What You Need to Succeed Qualifications 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.) 2+ years of people management or leadership experience preferred. Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows. Ability to understand business needs and translate them into effective WalkMe solutions. Skilled in report interpretation and AI insight usage to drive decisions and actions. Excellent communication and stakeholder management across business and technical teams. Strong organizational skills with ability to manage multiple workstreams and priorities. Passion for coaching talent, improving operational maturity, and driving measurable outcomes. Nice to Have Experience with WalkMe or digital adoption platforms. Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment. Background in customer enablement, advisory programs, or technical training. Experience scaling self-serve maturity and knowledge resources. Success in the role CSE team delivers consistently and with high quality across strategic work. Customer adoption grows through proactive insights, advising maturity, and business alignment. Escalations decrease as risks are identified and mitigated early. Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution. CSEs operate with proactive rhythm - leveraging data/AI signals to drive outcomes rather than respond to issues. Strong collaboration with CS, TAs, Support, Product, and Sales. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$64k-101k yearly est. 26d ago
Lead Solution Consultant - Major Accounts
Workiva, Inc. 4.7
Charlotte, NC job
The Lead Solution Consultant (SC) provides advanced pre-sales technical expertise to support the development, positioning and implementation of complex, platform-wide solutions. With deep knowledge across the Workiva platform, the Lead SC partners with sales, senior customer stakeholders and cross-functional teams to shape a strategic platform vision, deliver tailored and value-based demonstrations, construct long-term adoption roadmaps, and influence technical decision-making at scale. This role serves as a trusted advisor throughout the sales cycle by connecting customer outcomes to platform capabilities, rapidly iterating on solution design, and guiding customers through technical validation. The Lead SC also contributes to organizational leadership by mentoring other SCs, incubating new use cases, and strengthening team standards, processes, and cross-functional alignment. What You'll Do Works on highly complex, ambiguous customer challenges that require creative solution design, innovative technical approaches, and a thorough understanding of enterprise architectures Educates customers on AI capabilities, security and risk considerations, and practical application, helping them evaluate how Workiva's AI roadmap integrates with their existing AI frameworks Expert in multiple domain areas, or expert in a primary domain with significant expertise in others, developing working knowledge of industries, departments, and use cases where Workiva can have an impact Leads "Art of the Possible" workshops and multi-solution assessments to brainstorm cross-functional use cases, mapping the entire Workiva platform to the customer's broad strategic objectives (e.g., digital transformation, risk mitigation) Operates as a strategic extension of the Enterprise Client Director, contributing to account planning, pipeline development, and long-term account strategy Independently builds and nurtures deep, trusted relationships with technical champions, acting as the primary contact for architectural strategy and future-state discussions Deliver world-class demo experiences that showcase the platform through clear, compelling storytelling tailored to executive audiences and business transformation goals Exemplify best-in-class storytelling across demos, workshops, and customer engagements to drive strong commercial outcomes Leads multi-solution, platform process assessments with customers and builds executive Proof of Concepts to validate requirements and prove value drivers Leads the development of new frameworks, best practices, processes, and reusable assets that elevate the broader SC team Mentors SCs across the organization, providing coaching on discovery, demo strategy, technical acumen, and executive communication Partners closely with cross-functional teams such as Customer Success and Value Management to influence the account planning strategy and provide continuous support to our largest customers throughout the expansion lifecycle What You Need Minimum Qualifications 8+ years of experience in finance, financial reporting, software development, technical sales, or a related field with a bachelor's degree Proven ability to design and deliver highly effective demonstrations of complex business software tailored to the needs of operational users, management, and executives Hands-on technical experience with SaaS solutions, cloud technologies, and architectures Financial Services industry knowledge is valuable and will be essential to success in this role. Candidates should either bring existing expertise in banking, insurance, or asset management, or demonstrate strong aptitude and commitment to rapidly developing deep domain expertise in financial services workflows, regulations, and use cases Preferred Qualifications Excellent verbal, written, and interpersonal communication skills Self-motivated with strong propensity for action, results and continuous improvement A strong individual contributor with intellectual curiosity to positively impacting accounts and opportunities and proven ability to oversee multiple projects, programs, and processes Proven experience supporting enterprise or major-account sales cycles, with the ability to navigate multi-threaded evaluations involving IT, security, and executive stakeholders Technology-forward mindset with a strong passion for emerging technologies and a natural curiosity for leading edge exploration in AI and data models Extensive experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms Proven ability to gather business needs and present a value based, compelling software demonstration, especially with executive-level audiences Travel Requirements & Working Conditions Up to 40% travel Reliable internet access for any period of time working remotely, if not in a Workiva office How You'll Be Rewarded On Target Earnings (OTE) range in the US: 190,000.00 - 306,000.00 USD Annual Eligible for commission based on sales performance Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email . Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #LI-RM1
$72k-103k yearly est. 7d ago
Public Utilities Account Executive
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Public Utilities Account Executive at WalkMe, you will drive revenue in utilities accounts that provide essential services such as electricity, water, and natural gas. Public utilities are locally controlled and regulated, and this role requires an understanding of that governance model, public procurement, and the political and regulatory considerations that shape utility decisions. Candidates who have sold into city government, public utilities, public utility commissions, utility boards, or who have experience working with elected officials on public outreach processes are strongly preferred.What You'll Own A territory focused on publicly owned utilities and build a pipeline of new opportunities Prospecting & new logo acquisition within your assigned territory Understanding and mapping of large, complex accounts with multiple lines of business Navigating municipal procurement channels, intergovernmental agreements, utility board and council review processes, and partnerships with consultants and engineering firms. Responsible for forecasting and achievement of quarterly/annual target quota Building relationships with existing partners with a focus on large SI's Presenting WalkMe solutions using a value-selling approach and methodology What You Need to Succeed 5+ years of quota-carrying SaaS enterprise sales experience selling to municipal governments or publicly owned utilities Proven success managing complex procurements and closing deals that involve elected officials, utility boards, or public hearings Strong familiarity with municipal procurement practices, utility governance structures, and the public political context that often accompanies utility decisions Demonstrated ability to craft compelling business and technical justifications while leading a consultative sales cycle Proven track record of navigating complex organizations at the executive level Dedication to understanding the product and developing deep domain knowledge What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $140,000 and $160,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$140k-160k yearly 30d ago
Contract Front Desk and Office Operations Assistant
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well-run office environment while supporting employee experience initiatives. This position is ideal for someone who enjoys organization, consistency, being a go-to support resource and who can quickly learn new systems and tools. *Please note that this is a contract position, with an initial length of 12 months* What You'll Own Responsibilities include, but are not limited to: Front Desk & Office Support Manage daily front desk coverage Greet employees, visitors and vendors Maintain a professional, welcoming office environment Coordinate meeting room logistics and assist with basic office needs Supplies & Inventory Order and restock office supplies, snacks and kitchen items Track inventory levels and flag restocking needs Coordinate deliveries and resolve vendor issues as needed Office Requests & Systems Provides support on assigned ServiceNow tasks Support employee life-events, shipments and new hire logistics Assist with office access requests, parking coordination and attendance tracking Keeping office documentation and company information up to date Event & Experience Support Assist with office events, including setup, catering coordination and breakdown Support RSVPs, surveys and basic event communications What You'll Need to Succeed Highly organized with exceptional attention to detail Comfortable working across multiple tools, platforms, and systems Demonstrates the ability to quickly learn and adapt to new software and processes Clear, concise and professional communicator Service-oriented mindset with a proactive approach to problem-solving Tools You'll Use Experience with or willingness to learn: ServiceNow Confluence Cloud Slack Google Workspace Excel Canva (nice to have) What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. The hourly rate for this role is between $20-24/hr. The actual pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The pay range is subject to change and may be modified in the future. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$20-24 hourly 31d ago
Senior Legal Counsel
Walkme 4.5
Walkme job in Raleigh, NC
Job DescriptionWalkMe, a global AI-driven SaaS company and subsidiary of SAP, is seeking a Senior Legal Counsel to join our legal team. This role supports our rapidly growing global operations and partners closely with our Sales, Marketing, Product, and R&D teams. If you're a proactive, business-minded legal professional who thrives in a fast-paced, collaborative environment - WalkMe is where you want to be! We view the ideal candidate as one who has experience running commercial agreements, with a strong background and deep understanding in technology transactions, IP licensing and SaaS agreements, a “Deal Maker” with business acumen with the ability to manage risk while enabling business success.What You'll Own Negotiate and close complex deals - Lead strategic, high-value enterprise contracts, including SaaS agreements, professional services, partner agreements, DPAs, NDAs, and RFPs with international customers and partners. Advise and collaborate - Work closely with cross-functional teams (Sales, Marketing, Customer Success, Product, and more) to deliver timely, business-oriented legal advice with a deep understanding of WalkMe's technology and products. Manage risk and compliance - Provide legal guidance on contract structures, regulatory requirements, and data protection matters affecting technology transactions. Contribute to legal initiatives - Support ongoing legal projects and process improvements within the department. What You Need to Succeed 4-7 years of relevant commercial legal experience with a focus on technology transactions, SaaS, and IP licensing, gained at the commercial/Hi Tech department of a leading law firm, or in-house at a technology company (preferably in a high-growth or SaaS environment) or Excellent negotiation, analytical and communication skills. Strong business judgment and the ability to balance legal risk with commercial goals. Proven ability to manage multiple priorities in a fast-paced, global environment. A collaborative team player with a can-do attitude. Flexibility to work with colleagues and customers across global time zones . What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. Flexible Work Arrangements: We offer remote/hybrid and flexible hours to help manage work commitments and personal life effectively. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance. WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row! WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more! Our job titles may span more than one career level. The starting OTE for this role is between $180,000 and $230,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$180k-230k yearly 3d ago
Customer Success Engineer
Walkme 4.5
Walkme job in Raleigh, NC
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own Deliver consulting, implementation, and enablement services-guiding customers through best practices, solution design, rollout, and adoption. Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes. Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices. Understand each customer's business case, objectives, and pain points to ensure solutions are tailored for maximum impact. Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows. Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption. Monitor customer health, usage, and workflows to proactively drive adoption and value realization. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities. Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity. What You Need To Succeed 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.). Proven experience with consulting, solution implementation, and customer enablement. Basic understanding of CSS, HTML, JavaScript, and APIs. Strong understanding of SaaS platforms, integrations, and data workflows. Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions. Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value. Excellent communication and relationship-building skills with both business and product stakeholders. Strong project management and organizational skills. Passion for helping customers succeed and driving measurable business outcomes. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. We value collaboration and understand the importance of a healthy work-life balance . To support, we offer: Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance. WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row! WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more! Our job titles may span more than one career level. The total OTE for this role is between $95,000 and $120,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific rol At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$95k-120k yearly 26d ago
Senior Vice President, Alliances and Channels
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. The Senior Vice President (SVP), Alliances and Channels, is responsible for developing and expanding partner ecosystems, designing and implementing go-to-market strategies for indirect channels, managing relationships with key partners, and driving revenue growth through the partner network. This role ensures the partner strategy aligns with the company's overall objectives, and involves close collaboration with internal sales, marketing, and product teams.What You'll Own Partner Ecosystem Development: Building and expanding networks of channel partners, system integrators, and technology alliances. Go-to-Market Strategy: Designing and implementing strategies to effectively sell through indirect channels and achieve revenue targets. Relationship Management: Cultivating and nurturing strong relationships with key partners and alliance organizations. Revenue Generation: Driving revenue growth by transforming the partner network into a powerful, revenue-driving engine. Strategic Alignment: Ensuring the partner strategy is aligned with the company's overall objectives, including its AI and data cloud vision. Internal Collaboration: Working closely with internal teams such as sales, marketing, and product to ensure seamless execution and consistent messaging. What You Need to Succeed Strategic Channel Development: Proven experience in designing, building, and scaling partner programs, including channel sales, system integrators, and technology alliances. This includes developing and executing go-to-market strategies for indirect channels. Relationship Management and Negotiation: Exceptional ability to cultivate, nurture, and manage high-level relationships with key partners, alliance organizations, and internal stakeholders. Strong negotiation skills are crucial for securing beneficial partnerships. Revenue Growth through Partnerships: A demonstrated track record of driving significant revenue growth by transforming partner networks into effective sales engines. This includes setting and achieving ambitious revenue targets through indirect channels. Business Acumen and Market Understanding: Deep understanding of relevant industry trends, competitive landscapes, and customer needs to ensure partner strategies align with overall business objectives. Cross-functional Leadership: Experience collaborating closely with internal sales, marketing, and product teams to ensure seamless execution, consistent messaging, and overall alignment of partner initiatives with company goals. Analytical and Problem-Solving Skills: Ability to analyze market data, partner performance, and sales metrics to identify opportunities for improvement and develop strategic solutions. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $440,000 and $470,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$121k-190k yearly est. 28d ago
Senior Community Manager
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe World is where Digital Adoption Professionals come together to learn, connect, and get inspired by what's possible with digital adoption. It's one of the most celebrated parts of the WalkMe experience-frequently called out in customer NPS and feedback as a highlight of their journey with WalkMe. But the Community at WalkMe is more than an online forum. As Senior Community Manager, you'll lead how we engage our customer community holistically-across multiple channels, programs, and touch points-while owning and evolving WalkMe World as the central hub. Your role is to ensure customers feel connected not just to content, but to each other, to experts, and to the broader WalkMe ecosystem. This is not a role that operates in isolation. Strong communities are built through shared ownership. You'll help activate and align cross-functional teams around the community, ensuring it supports customer needs, reinforces best practices, and ladders up to WalkMe's broader business and engagement goals. What You'll Own * Own WalkMe World as the core community platform, managing content, engagement, moderation, and overall experience on Salesforce Community * Design and execute community programs, including events, learning moments, campaigns, and advocacy initiatives * Connect community efforts across channels (community platform, events, education, customer communications) to create a cohesive experience * Design and lead user-generated content initiatives that elevate customer voices, encourage peer-to-peer sharing, and showcase real-world digital adoption use cases * Partner with Customer Success, Product, Education, Marketing, Support, and SAP teams to drive shared investment in the community * Align community initiatives with corporate priorities while staying deeply rooted in customer needs and feedback * Collaborate with SAP stakeholders to ensure alignment with SAP's community ecosystem * Track and analyze engagement and sentiment across community touchpoints, using insights to continuously improve impact * Foster peer-to-peer learning by identifying and activating champions, contributors, and advocates What You Need to Succeed * Experience managing or scaling a customer community or engagement program across multiple channels * Hands-on experience owning a community platform (Salesforce Community preferred; Khoros a plus) * Strong understanding of community as a strategic customer engagement motion * Experience designing and executing virtual customer events that drive engagement and skill development * Experience building community initiatives that encourage user-generated content and peer-to-peer sharing * Proven ability to influence cross-functional teams and drive alignment without direct authority * Excellent communication skills with a talent for making complex ideas approachable and engaging * Comfortable operating at both a strategic and executional level * Analytical mindset with experience using engagement data to guide decisions * Passion for building authentic, valuable customer communities What Sets Us Apart * At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. * Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. * Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. * Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. * Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. * WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. * WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. * WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. * Robust Retirement Contributions: Ask HR about the specific offerings for your region! * SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $125,000 and $140,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$125k-140k yearly 11d ago
Director, Marketing Operations
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We're looking for a strategic, systems‑minded Director, Marketing Operations to build and lead our AI‑first marketing technology ecosystem. In this role, you'll be a key member of the Marketing Operations function, owning our MarTech strategy and integrations, data governance and CRM quality, and GTM enablement so that our marketing and sales teams can execute smarter, faster, and with greater predictability.What You'll Own The role and responsibilities include but are not limited to: MarTech Strategy & Integration Define the long‑term vision, architecture, and roadmap for our marketing technology ecosystem across CRM, MAP, ABX/intent (e.g., 6sense), web, events, and customer data platforms. Evaluate, select, and manage key marketing platforms and vendors; partner with IT, Security, Procurement, and RevOps on requirements, implementation, renewals, and SLAs. Lead integration strategy and execution to ensure data, workflows, and tracking are seamless across Salesforce and the broader GTM stack. Drive adoption and standardization of tools and processes across marketing and BDR teams, including documentation, governance, and enablement. Champion AI‑powered capabilities within the stack (e.g., predictive scoring, AI‑assisted routing, AI content/sequence suggestions, AI copilots) and prioritize use cases that unlock measurable efficiency and revenue impact. Data Governance & CRM Quality Co‑own the Salesforce data model with RevOps, including account, contact, opportunity, and campaign structures, as well as key field definitions and picklists. Establish and enforce data governance policies for marketing and GTM data, covering standards, taxonomies, identity & dedupe logic, enrichment, and usage guidelines. Design and oversee data hygiene and compliance routines (audits, sync checks, enrichment workflows) to keep our CRM and marketing databases accurate, deduplicated, and actionable. Partner with Legal, IT, and Security to ensure consent management, privacy, and retention practices for marketing data align with regulations and internal policies. Ensure our first‑party and third‑party data is “AI‑ready,” with the quality, labeling, and segmentation structures needed to power current and future AI models. GTM Enablement & Operations Design and continuously improve core GTM processes across the funnel, including lead and MQA definitions, routing, SLAs, and hand‑offs between Marketing, BDR, and Sales. Operationalize our ABX strategy in partnership with Demand Gen, Field Marketing, and BDR leadership, turning signals (e.g., 6sense intent, product usage, engagement scores) into orchestrated plays and sequences. Lead marketing technology and process enablement for GTM teams, including training, office hours, runbooks, and self‑service resources. Partner with our Marketing Performance, Marketing Services, RevOps, and Analytics teams to ensure campaigns, journeys, and experiments are instrumented correctly and aligned to shared definitions of pipeline and revenue. Introduce and enable AI assistants and copilots for GTM use cases (e.g., research, call prep, personalization, note‑taking), with clear guardrails and best practices. Leadership & Team Building Act as a player‑coach: be hands‑on with tools and processes while laying the foundations for a future Marketing Operations team. Provide thought leadership on the future of AI‑driven marketing operations, helping senior stakeholders make informed decisions about investments, trade‑offs, and sequencing. Build strong, trust‑based partnerships with Demand Gen, Product Marketing, Field Marketing, Sales/BDR leadership, RevOps, IT, and Data teams to ensure alignment and adoption. What You'll Need to Succeed 8+ years of experience in B2B marketing operations, revenue operations, or MarTech leadership, ideally within a SaaS or tech environment. Proven ownership of a modern marketing tech stack, including marketing automation (e.g., Pardot, Marketo), Salesforce or a similar CRM, and ABM/intent or orchestration platforms (e.g., 6sense, Qualified, Outreach). Demonstrated experience architecting system integrations and data flows across CRM, MAP, ABX/intent, web, and data platforms, balancing technical depth with business impact. Strong background in CRM data governance and quality: designing schemas and taxonomies, managing enrichment and dedupe, and implementing data hygiene routines at scale. Track record of building and optimizing GTM processes (lead/MQA lifecycle, routing, scoring, SLAs) in close partnership with Sales/BDR and RevOps. Hands‑on experience with AI capabilities in GTM platforms and/or generative AI tools (e.g., ChatGPT, Gemini, platform‑native AI features) to streamline workflows, improve targeting, or support content and outreach. Excellent stakeholder management skills with the ability to translate complex technical concepts into clear, business‑oriented narratives for marketing, sales, and executive audiences. Willing to get deep into the tools and details today while building toward a scalable team and operating model tomorrow. A structured, experimentation‑oriented mindset, with enthusiasm for testing, learning, and iterating to improve GTM performance-even when you don't directly own the reporting function. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $190,000 and $225,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$190k-225k yearly 9d ago
Partner Success Manager
Walkme 4.5
Walkme job in Raleigh, NC or remote
Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Partner Success Manager, you will operating in post-sales delivery. You will be a trusted advisor and coach to a portfolio of WalkMe Delivery partners, helping them boost the value of their products and services by incorporating the WalkMe DAP. You will understand your partners' go-to-market motions, how digital adoption will positively impact their value propositions and goals, and enable them to deliver solutions that leverage WalkMe to maximize the value they provide their clients. You will report to the Director of Partner Success What You'll Own Maintain relationships with Partner leadership to foster collaboration and continuous improvement. Guide Partners through their certification programs. Provide hands-on process training for WalkMe delivery and client success. Monitor and support Partners in client engagements to ensure high-quality delivery. Monitor Partner performance metrics including client satisfaction and days to go live. Manage risk and coordinate ticket escalation. Collaborate with global peers on the WalkMe Partner team to improve the Partner program. Maintain an understanding of our product and roadmap, so you can guide Partner service delivery strategies What You'll Need to Succeed 3+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 100 companies and their executives. You've maintained a book Strategic customer or partner accounts. Competency in sales discovery methodologies, and an ability to articulate and analyze value propositions and Return on Investment. Must be able to come into Raleigh or Austin office 3 times per week. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $110,000 and $130,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$110k-130k yearly 9d ago
Public Utilities Account Executive
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Public Utilities Account Executive at WalkMe, you will drive revenue in utilities accounts that provide essential services such as electricity, water, and natural gas. Public utilities are locally controlled and regulated, and this role requires an understanding of that governance model, public procurement, and the political and regulatory considerations that shape utility decisions. Candidates who have sold into city government, public utilities, public utility commissions, utility boards, or who have experience working with elected officials on public outreach processes are strongly preferred.What You'll Own A territory focused on publicly owned utilities and build a pipeline of new opportunities Prospecting & new logo acquisition within your assigned territory Understanding and mapping of large, complex accounts with multiple lines of business Navigating municipal procurement channels, intergovernmental agreements, utility board and council review processes, and partnerships with consultants and engineering firms. Responsible for forecasting and achievement of quarterly/annual target quota Building relationships with existing partners with a focus on large SI's Presenting WalkMe solutions using a value-selling approach and methodology What You Need to Succeed 5+ years of quota-carrying SaaS enterprise sales experience selling to municipal governments or publicly owned utilities Proven success managing complex procurements and closing deals that involve elected officials, utility boards, or public hearings Strong familiarity with municipal procurement practices, utility governance structures, and the public political context that often accompanies utility decisions Demonstrated ability to craft compelling business and technical justifications while leading a consultative sales cycle Proven track record of navigating complex organizations at the executive level Dedication to understanding the product and developing deep domain knowledge What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $140,000 and $160,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$140k-160k yearly Auto-Apply 30d ago
Contract Front Desk and Office Operations Assistant
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well-run office environment while supporting employee experience initiatives. This position is ideal for someone who enjoys organization, consistency, being a go-to support resource and who can quickly learn new systems and tools. * Please note that this is a contract position, with an initial length of 12 months* What You'll Own * Responsibilities include, but are not limited to: Front Desk & Office Support Manage daily front desk coverage Greet employees, visitors and vendors Maintain a professional, welcoming office environment Coordinate meeting room logistics and assist with basic office needs Supplies & Inventory Order and restock office supplies, snacks and kitchen items Track inventory levels and flag restocking needs Coordinate deliveries and resolve vendor issues as needed Office Requests & Systems Provides support on assigned ServiceNow tasks Support employee life-events, shipments and new hire logistics Assist with office access requests, parking coordination and attendance tracking Keeping office documentation and company information up to date Event & Experience Support Assist with office events, including setup, catering coordination and breakdown Support RSVPs, surveys and basic event communications What You'll Need to Succeed * Highly organized with exceptional attention to detail * Comfortable working across multiple tools, platforms, and systems * Demonstrates the ability to quickly learn and adapt to new software and processes * Clear, concise and professional communicator * Service-oriented mindset with a proactive approach to problem-solving Tools You'll Use Experience with or willingness to learn:ServiceNow Confluence CloudSlack Google WorkspaceExcelCanva (nice to have) What Sets Us Apart * At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. * Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. * Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. * Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. * Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. * WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. * WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. * WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. * Robust Retirement Contributions: Ask HR about the specific offerings for your region! * SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. The hourly rate for this role is between $20-24/hr. The actual pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The pay range is subject to change and may be modified in the future. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$20-24 hourly 31d ago
Senior Legal Counsel
Walkme 4.5
Walkme job in Raleigh, NC
WalkMe, a global AI-driven SaaS company and subsidiary of SAP, is seeking a Senior Legal Counsel to join our legal team. This role supports our rapidly growing global operations and partners closely with our Sales, Marketing, Product, and R&D teams. If you're a proactive, business-minded legal professional who thrives in a fast-paced, collaborative environment - WalkMe is where you want to be! We view the ideal candidate as one who has experience running commercial agreements, with a strong background and deep understanding in technology transactions, IP licensing and SaaS agreements, a “Deal Maker” with business acumen with the ability to manage risk while enabling business success.What You'll Own Negotiate and close complex deals - Lead strategic, high-value enterprise contracts, including SaaS agreements, professional services, partner agreements, DPAs, NDAs, and RFPs with international customers and partners. Advise and collaborate - Work closely with cross-functional teams (Sales, Marketing, Customer Success, Product, and more) to deliver timely, business-oriented legal advice with a deep understanding of WalkMe's technology and products. Manage risk and compliance - Provide legal guidance on contract structures, regulatory requirements, and data protection matters affecting technology transactions. Contribute to legal initiatives - Support ongoing legal projects and process improvements within the department. What You Need to Succeed 4-7 years of relevant commercial legal experience with a focus on technology transactions, SaaS, and IP licensing, gained at the commercial/Hi Tech department of a leading law firm, or in-house at a technology company (preferably in a high-growth or SaaS environment) or Excellent negotiation, analytical and communication skills. Strong business judgment and the ability to balance legal risk with commercial goals. Proven ability to manage multiple priorities in a fast-paced, global environment. A collaborative team player with a can-do attitude. Flexibility to work with colleagues and customers across global time zones . What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. Flexible Work Arrangements: We offer remote/hybrid and flexible hours to help manage work commitments and personal life effectively. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance. WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row! WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more! Our job titles may span more than one career level. The starting OTE for this role is between $180,000 and $230,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$180k-230k yearly Auto-Apply 60d+ ago
Customer Success Engineer
Walkme 4.5
Walkme job in Raleigh, NC
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own Deliver consulting, implementation, and enablement services-guiding customers through best practices, solution design, rollout, and adoption. Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes. Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices. Understand each customer's business case, objectives, and pain points to ensure solutions are tailored for maximum impact. Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows. Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption. Monitor customer health, usage, and workflows to proactively drive adoption and value realization. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities. Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity. What You Need To Succeed 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.). Proven experience with consulting, solution implementation, and customer enablement. Basic understanding of CSS, HTML, JavaScript, and APIs. Strong understanding of SaaS platforms, integrations, and data workflows. Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions. Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value. Excellent communication and relationship-building skills with both business and product stakeholders. Strong project management and organizational skills. Passion for helping customers succeed and driving measurable business outcomes. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. We value collaboration and understand the importance of a healthy work-life balance . To support, we offer: Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance. WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row! WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more! Our job titles may span more than one career level. The total OTE for this role is between $95,000 and $120,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific rol At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$95k-120k yearly Auto-Apply 26d ago
Senior Product Marketing Manager - AI
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As the Senior Product Marketing Manager for AI, you will be responsible for driving the GTM strategy and positioning of WalkMe's generative and agentic AI capabilities, developing differentiated programs, packaging, and messaging that resonates with customers, analysts, and partners. After a decade of helping customers drive adoption across their full tech stacks, WalkMe is uniquely positioned to serve a critical orchestration role in AI transformation for organizations around the world. You'll be at the forefront of bringing new agentic products to market that connect applications together to perform activities they couldn't possibly perform on their own. You will partner with our product and R&D teams to influence our product strategy and launch new capabilities that will unlock new levels of human productivity. You will also work with global GTM teams in Sales and Customer Success to help them position WalkMe's AI solutions for lasting success. What You'll Own Go-to-Market Strategy: Analyze and understand the needs of AI innovation teams to create repeatable winning strategies including differentiated positioning, value-based messaging, product requirements, pricing and packaging, customer evidence, and content. Market Research: Conduct and synthesize research across the rapidly evolving agentic software market, collecting insight from competitors, customers, sellers, customer success, analysts and industry experts to shape product roadmap and drive go-to-market execution. Positioning & Messaging: Develop clear, compelling product positioning and value propositions based on pain points and business objectives that resonate with prospects and customers. Translate product functionality and technical details into user benefits and value - both for individual AI capabilities and their role in WalkMe's overall platform narrative. Cross-Functional Collaboration: Build partner ecosystem strategies and lead product launches for WalkMe's holistic AI portfolio by coordinating efforts across GTM and R&D teams. Sales Enablement: Perform sales training to ensure field effectiveness in positioning and selling WalkMe, tailored for the generative and agentic AI market. Product Analysis: Continuously assess product-line health and monitor commercial success metrics to identify areas for improvement and growth opportunities. Product Evangelism: Serve as the subject matter expert representing WalkMe with analysts, partners, customers, and industry events. What You'll Need to Succeed 8+ years of proven B2B SaaS marketing experience with 3+ years in a product marketing role. We are specifically seeking candidates with hands-on generative/agentic AI experience. Broad market research and analytical skills to inform and validate product strategy, scoping, positioning, and messaging. Demonstrated intellectual curiosity and a proven track record of experimenting with new AI technologies to bring category-defining products to market. Experience tailoring product packaging and positioning into solutions for various industry, segment, and functional audiences. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $175,000 and $205,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$175k-205k yearly Auto-Apply 33d ago
Business Transformation Consultant- Public Sector
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Business Transformation Analyst, you will collaborate both internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will play a critical role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or value hypotheses for all accounts at scale.What You'll Own Own the end-to-end development of quantitative business cases and financial models that align WalkMe capabilities to measurable business value, including discovery, data collection, analysis, modeling, and presentation to customer stakeholders. Design, build, and maintain reusable financial models (ROI, TCO, NPV, IRR, ARR, payback period, unit economics) that quantify the impact of WalkMe across initiatives, products, and customer segments. Partner with FCTO leadership and cross-functional teams (Sales, SAs, Customer Success, RevOps, Finance) to strategically position WalkMe's value proposition across the customer lifecycle and ensure modeling assumptions align with customer and internal financial standards. Lead customer-facing engagements including stakeholder interviews, workshops, executive presentations, and value realization sessions, with a strong emphasis on co-creating and validating financial assumptions. Translate product usage data, operational KPIs, and process benchmarks into modeled benefit analyses that connect directly to customer P&L and strategic objectives. Demonstrate strong storytelling and visualization skills to communicate technical and financial insights in a clear, compelling narrative that resonates with both business and finance stakeholders. Build and maintain domain or industry-specific value frameworks to inform repeatable use cases, financial assumptions, and value messaging across verticals. Create and manage reusable deliverables (strategy templates, value models, CoE frameworks, industry benchmarking) that drive consistency and scale across teams. Translate customer objectives into WalkMe-aligned solutions that reflect both operational and line-of-business outcomes, backed by transparent financial logic and sensitivity analysis. Track all engagements, models, and insights in internal systems for reporting, collaboration, and knowledge-sharing. Contribute to team enablement, thought leadership projects, and best-practice development around value modeling and financial storytelling. What You Need To Succeed Defense and federal civilian experience highly recommended Military clearance a plus (not required) Bachelor's degree in Business, Finance, Engineering, Economics, or a related field; MBA or relevant graduate education is a plus. 4+ years of experience in business consulting, value engineering, strategic finance / FP&A, management consulting, enterprise software delivery, or transformation strategy roles. Demonstrated success in developing and presenting enterprise-grade financial models and business cases, using metrics such as ROI, TCO, NPV, IRR, ARR, payback period, and cash-flow analysis. Advanced Excel/Google Sheets skills (complex formulas, nested logic, pivot tables, scenario and sensitivity analysis); experience building structured, assumption-driven models that can be reused by Sales and Customer Success. Ability to work from imperfect data sets: normalizing inputs, creating defensible assumptions, and clearly documenting methodologies for customer Finance and Procurement teams. Strong project ownership mindset, with a proven ability to work independently and drive cross-functional collaboration. Experience engaging with both operational stakeholders and senior executives at Fortune 1000 companies, including Finance, Strategy, and Digital Transformation leaders. Familiarity with digital adoption, SaaS platforms, or enterprise software transformation projects. Excellent verbal, written, and presentation skills with an emphasis on executive-ready financial storytelling. Willingness to travel as needed to support customer engagements (approx. 10-20%). What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Preferred Qualifications Security clearance at ‘Confidential' level of higher preferred to support (Military and Civilian) and SLED (State, Local, and Education) industries Two to four years of business value consulting /business case experience within the Federal and/or SLED markets, preferred. Experience with 7-figure enterprise opportunities and strategic business transformation initiatives, including building the business case that supported the investment decision. Experience building or maintaining customer-facing ROI/TCO tools or value calculators for Sales or Customer Success teams. Background in software vendor or technology consulting environments, ideally in a value engineering, strategic finance, or business transformation capacity. Multilingual fluency in Spanish is a plus. Our job titles may span more than one career level. The starting base pay for this role is between $175,000 and $220,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$175k-220k yearly Auto-Apply 46d ago
Senior Field Marketing Manager
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a dynamic Senior Field Marketing Manager who will own and drive our integrated marketing plan through specific initiatives and events across the East regions and Canada, reporting directly to the Sr. Director, Field Marketing. We are looking for a seasoned, data-driven Regional Marketing Lead who does more than just plan events - someone who owns their region end-to-end, develops and executes integrated go-to-market strategies aligned to top-down business priorities, collaborates deeply with sales, technical, and customer success teams, and drives both inbound and outbound funnel performance. This person will be the primary steward of WalkMe's brand, demand generation and customer engagement in their region. What You'll Own Regional strategy & GTM planning - Develop and own a comprehensive regional marketing strategy that aligns with WalkMe's global goals and reflects local market needs. Define the marketing mix (events, content, campaigns, digital, ABM, channel, customer marketing, etc.) for your region. Cross-functional alignment & stakeholder engagement - Partner closely with Sales, Customer Success, Technical teams, and other stakeholders to build integrated plans that support pipeline, product adoption, expansion, and retention. Act as the regional marketing voice and champion within the organization. Demand generation & funnel management - Build, monitor, and optimize the regional funnel (inbound + outbound), using data to drive decisions. Define KPIs and track outcomes (MQLs, SQLs, pipeline, conversion rates, retention/expansion). Adjust tactics dynamically based on performance. Field marketing & regional activation - Own execution of regional programs: events, webinars, customer meetups, partner/channel activations, regional content campaigns, customer advocacy, references/case studies. Customize global assets and messaging for regional relevance. Market insights & optimization - Continuously gather and analyze regional marketing performance data and overall outcomes from investments. Use data to adapt strategy, surface new opportunities, and influence product/marketing roadmap. Budget accountability & ROI optimization - Manage regional marketing budget, prioritize spend for maximum impact, and deliver ROI. Own field marketing teaming & SAP co-marketing alignment - Build and maintain trusted relationships with SAP regional marketing counterparts. Establish joint planning rhythms, integrate complementary GTM motions, and co-develop programs that amplify WalkMe's position within the SAP ecosystem. Ensure the field is equipped to leverage SAP partnerships for demand generation, customer activation, and regional brand presence. What You'll Need to Succeed 7+ years of B2B marketing experience, with at least 2+ years owning regional, field marketing or regional go-to-market responsibilities. Demonstrated ability to build and execute strategic regional marketing plans that drive measurable business outcomes (pipeline, revenue, adoption, retention). Strong data orientation - comfortable building and analyzing funnel metrics, using CRM/marketing automation/analytics tools to track performance and inform decisions. Experience working cross-functionally (sales, customer success, product/technical) and influencing stakeholders across functions. Proven experience planning and executing high-impact regional events (conferences, roadshows, user groups, webinars) end-to-end-while also managing regional demand generation, ABM or channel/partner marketing, and content/communications tailored to local audiences. Excellent communication and presentation skills; ability to articulate strategy, get buy-in, and represent the company externally. Flexibility and entrepreneurial mindset - able to operate autonomously, in a fast-paced environment, with a sense of ownership and urgency. Role requires up to 25% travel, based on business needs. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $130,000 and $170,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$130k-170k yearly Auto-Apply 3d ago
Senior Vice President, Alliances and Channels
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. The Senior Vice President (SVP), Alliances and Channels, is responsible for developing and expanding partner ecosystems, designing and implementing go-to-market strategies for indirect channels, managing relationships with key partners, and driving revenue growth through the partner network. This role ensures the partner strategy aligns with the company's overall objectives, and involves close collaboration with internal sales, marketing, and product teams.What You'll Own Partner Ecosystem Development: Building and expanding networks of channel partners, system integrators, and technology alliances. Go-to-Market Strategy: Designing and implementing strategies to effectively sell through indirect channels and achieve revenue targets. Relationship Management: Cultivating and nurturing strong relationships with key partners and alliance organizations. Revenue Generation: Driving revenue growth by transforming the partner network into a powerful, revenue-driving engine. Strategic Alignment: Ensuring the partner strategy is aligned with the company's overall objectives, including its AI and data cloud vision. Internal Collaboration: Working closely with internal teams such as sales, marketing, and product to ensure seamless execution and consistent messaging. What You Need to Succeed Strategic Channel Development: Proven experience in designing, building, and scaling partner programs, including channel sales, system integrators, and technology alliances. This includes developing and executing go-to-market strategies for indirect channels. Relationship Management and Negotiation: Exceptional ability to cultivate, nurture, and manage high-level relationships with key partners, alliance organizations, and internal stakeholders. Strong negotiation skills are crucial for securing beneficial partnerships. Revenue Growth through Partnerships: A demonstrated track record of driving significant revenue growth by transforming partner networks into effective sales engines. This includes setting and achieving ambitious revenue targets through indirect channels. Business Acumen and Market Understanding: Deep understanding of relevant industry trends, competitive landscapes, and customer needs to ensure partner strategies align with overall business objectives. Cross-functional Leadership: Experience collaborating closely with internal sales, marketing, and product teams to ensure seamless execution, consistent messaging, and overall alignment of partner initiatives with company goals. Analytical and Problem-Solving Skills: Ability to analyze market data, partner performance, and sales metrics to identify opportunities for improvement and develop strategic solutions. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. Our job titles may span more than one career level. The OTE for this role is between $440,000 and $470,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$121k-190k yearly est. Auto-Apply 60d+ ago
Contract Front Desk and Office Operations Assistant
Walkme 4.5
Walkme job in Raleigh, NC or remote
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well-run office environment while supporting employee experience initiatives. This position is ideal for someone who enjoys organization, consistency, being a go-to support resource and who can quickly learn new systems and tools. *Please note that this is a contract position, with an initial length of 12 months* What You'll Own Responsibilities include, but are not limited to: Front Desk & Office Support Manage daily front desk coverage Greet employees, visitors and vendors Maintain a professional, welcoming office environment Coordinate meeting room logistics and assist with basic office needs Supplies & Inventory Order and restock office supplies, snacks and kitchen items Track inventory levels and flag restocking needs Coordinate deliveries and resolve vendor issues as needed Office Requests & Systems Provides support on assigned ServiceNow tasks Support employee life-events, shipments and new hire logistics Assist with office access requests, parking coordination and attendance tracking Keeping office documentation and company information up to date Event & Experience Support Assist with office events, including setup, catering coordination and breakdown Support RSVPs, surveys and basic event communications What You'll Need to Succeed Highly organized with exceptional attention to detail Comfortable working across multiple tools, platforms, and systems Demonstrates the ability to quickly learn and adapt to new software and processes Clear, concise and professional communicator Service-oriented mindset with a proactive approach to problem-solving Tools You'll Use Experience with or willingness to learn: ServiceNow Confluence Cloud Slack Google Workspace Excel Canva (nice to have) What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. The hourly rate for this role is between $20-24/hr. The actual pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The pay range is subject to change and may be modified in the future. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
$20-24 hourly Auto-Apply 31d ago

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Updated January 14, 2026

Zippia gives an in-depth look into the details of WalkMe, including salaries, political affiliations, employee data, and more, in order to inform job seekers about WalkMe. The employee data is based on information from people who have self-reported their past or current employments at WalkMe. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by WalkMe. The data presented on this page does not represent the view of WalkMe and its employees or that of Zippia.

WalkMe may also be known as or be related to WalkMe, WalkMe Ltd, WalkMe, Incorporated, Walkme and Walkme, Inc.

WalkMe jobs - 24 jobs

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Senior Legal Counsel

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Business Transformation Consultant- Public Sector

Senior Field Marketing Manager

Senior Vice President, Alliances and Channels

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