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Executive Assistant to Director of Advancement, Prestigious Private School, Westchester County, NY A prominent private school, (Pre-K-12th) is looking for an Executive Assistant to support and be the “right hand” to the Director of Advancement (Fundraising). This is an in-person position, 5 days at the school, 8AM-4PM with some remote flexibility in the Summer. This is an ideal opportunity for someone that may want to pivot from a financial type firm for a different quality of life. The qualities most sought after for the role is maturity to follow-through on projects as well as seamlessly supporting the Director, acting on her behalf, and communicating with donors, board members and staff with a high touch” mentality and diplomacy. ABOUT THE JOB: ● Manag the Director's' complex calendar, prioritizing and understanding shifting priorities. ● Manage travel arrangements with detailed itineraries. ● Create and update presentations for meetings. Prioritize emails; craft emails and correspondence on her behalf ● Help prepare Director for Board of Directors meetings ● Prepare Director for donor meetings including any collateral materials and research; Plan dinners/events. ● Manage information flow with her direct reports Hours, 8AM-4PM, Mon-Fri with flexibility over the summer to work remotely Base Salary, Comprehensive Health Benefits, Free breakfast, lunch. Generous vacation schedule; Staff off between Christmas and New Years, Winter and Spring Break vacations and 4 weeks off in the Summer. About You: A minimum of 3 years of experience as an Executive Assistant supporting a busy high- level executive; an interest in fundraising a PLUS Bachelor's Degree Strong interpersonal skills to interface with donors, parents and internal stakeholders with a team attitude and diplomacy Want to be a trusted confident to the Director and handle confidential information with discretion Very detail oriented with the ability to change gears quickly Excellent Microsoft Office Suite skills, Google Workplace skills; very tech savvy and not afraid data Excellent written and verbal communication skills Anticipatory thinker with high intellectual bandwidth; a problem solver and results-oriented Engaging, war and polished demeanor and a true team player An interest in education or fundraising a PLUS

Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver, CO Experience with compensation tools (Everstage Compensation - very good to have) This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed. We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.

HRM Enterprises, Inc. is a local, family-owned company established in 1939. With businesses ranging from the largest independent hardware store in the country to a Tripadvisor top-rated restaurant and a dynamic Marketplace, HRM Enterprises has become a popular destination for customers from near and far. With 700 dedicated employees, we focus on exceeding customers' expectations and creating a supportive work environment with Sundays off, no late evenings, great benefits, and fun perks like company picnics and Christmas banquets. Our commitment to internal and external development helps team members grow professionally and find opportunities within the company. Role Description This is a full-time hybrid role for a Performance Marketing Manager - Paid Advertising located in Hartville, OH with some work-from-home flexibility. The Performance Marketing Manager will be responsible for managing, executing and optimizing digital marketing campaigns, conducting data analysis, identifying key performance indicators, and developing strategies to improve marketing performance. Additionally, the role involves working closely with cross-functional teams to ensure alignment with business goals and objectives. Qualifications Digital marketing skills including managing and optimizing campaigns in Google Ads, Meta, Amazon Ads and other paid channels Proficiency in data analysis and identifying key performance indicators Experience in developing and implementing marketing strategies Excellent communication and collaboration skills Ability to work independently and in a team environment Bachelor's degree in Marketing, Business, or a related field

Job Title: HR Specialist, Payroll and Compliance Reports to: Senior Vice President, Human Resources FLSA Status: Exempt Hours: Flexibility within normal working hours Department: Servco Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The HR Specialist, Payroll and Compliance, supports this mission by managing the payroll process and providing compliance and administrative support to Human Resources. This role also provides support to Holladay in day-to-day operations and overall Associate Experience strategy. Essential Duties and Responsibilities include but are not limited to the following: Manages and executes accurate payroll process on a biweekly basis, while ensuring compliance with federal and state regulations. Ensures all payroll updates are made accurately and in a timely manner to meet all payroll deadlines. Ensures all timecards and paid time off approvals are completed and approved in time for payroll processing deadlines. Maintains technical payroll knowledge. Supports compensation management by participating in salary benchmarking, completing compensation surveys, and updating and maintaining the compensation structure in HCM system. Updates and maintains data in HCM system as needed. Audit HR information and Active Directory for correct associate set-up and information. Submits employee data reports by assembling, preparing, and analyzing data. Serves as the team expert in preparing and distributing associate reports, including, but not limited to: Benefits reporting for billing Annual reporting requirements (including EEO-1) Turnover reporting Payroll reporting Key Performance Indicator reporting for Associate Experience Strategy Maintains electronic files and information on associate facing HR SharePoint page. Maintains files and information on company intranet (Associate Central). Ensures compliance with federal and state regulations regularly reviewing company policies in the Associate Handbook and consulting with legal counsel as needed. Coordinates annual distribution of federal and state labor law posters for all Holladay offices and property locations and ensures digital compliance posters are provided for fully remote associates. This position is privy to confidential information and must be able to handle it in a professional and confidential manner by maintaining associate confidence and maintaining strict confidentiality of all associate information. Provides support in Associate Relations issues, including assisting with investigations and documentation as needed. Manages FMLA and ADA administration from initial requests, accommodation process, through return-to-work, ensuring compliance with applicable laws and company policies. Maintains quality service in alignment with associate experience strategy. Provides support on related projects as requested. Performs other assigned duties as required. Qualifications: At least 2 years of experience successfully processing payroll required. At least 2 years of Human Resources and/or Employee Relations experience. Experience with FMLA and ADA administration. General understanding of human resources practices, employment laws, and regulations. Previous experience providing administrative support. Strong computer skills to include MS Office Suite. Must have ability to solve problems and think critically to anticipate and identify solutions to problems. Excellent customer service skills. Excellent verbal and written communication skills. Attention to detail, accuracy, and excellent organizational skills. Must be dependable, have good interpersonal skills, flexibility, and the ability to interact and communicate with associates at all levels. Must be able to multi-task and handle a variety of tasks and responsibilities in a professional, prompt manner. Must have ability to work independently and take initiative to complete tasks. Must have demonstrated initiative to complete responsibilities. Ability to identify improvements to current processes. Must possess a high level of confidentiality and exercise independent judgment. Valid Driver's license, proof of insurance, and clean MVR report. Holladay Mission and Values: All associates are expected to live Holladay's Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below: Mission: Enriching lives through investment and service ENRICH Values: Entrepreneurial - We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change. Nurture - We encourage and support the growth and development of each other, our clients, and our communities. Respect - We recognize and acknowledge the inherent value of others. Integrity - We do the right thing. We exhibit a consistently high moral compass. Community - We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place. Health - We support the physical, financial, and professional health and well-being of each other and those we serve. Position Competencies Attention to Detail: Able to “zoom in” to detail quickly and accurately; checks information, picks up inconsistencies and mistakes; can make detailed comparisons between similar sources Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted of blocked; is a settling influence in a crisis Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgement; most solutions and suggestions turn out be correct and accurate when judged over time; sought out by others for advice and solutions Effective Communications: Is able to clearly and succinctly communicate in a variety of settings and styles; can get messages across that have the desired effect Compensation: The HR Specialist, Payroll and Compliance compensation will be based on experience and qualifications. This range is subject to local, state and regional dynamics and may be adjusted up or down depending on market conditions. Physical Demands: Associate may occasionally be required to lift or move items over ten (10) pounds Associate may be requested to occasionally travel between office locations, both in and out of state Supervisory Responsibility: This position does not have any supervisory responsibility Promotional Opportunity: Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy. This description is not all inclusive and duties will vary depending on business needs.

Job Description Are you a newly licensed real estate agent-or in the process of becoming one-and looking to start strong in your new career? We're hiring motivated individuals to join our high-performance real estate team. If you're eager to learn, driven to succeed, and ready to build a rewarding business with real flexibility, this opportunity is for you. What You'll Do: As an Entry-Level Real Estate Agent, you will: Receive personalized training and mentorship from experienced industry professionals Learn how to generate leads, nurture relationships, and close transactions Help buyers and sellers navigate real estate deals with confidence Build your pipeline through proven prospecting methods Work on your schedule with both in-person and remote options Set income goals-and create the path to hit them with support and structure What We Offer: Work from home and flexible hours (part-time and full-time options available) A collaborative team environment that supports your growth A system designed to help new agents ramp up quickly Tools, resources, and scripts to convert leads into clients Upside earning potential - 100% commission-based compensation Opportunities for advancement and specialization as your business grows Who We're Looking For: Active or soon-to-be licensed real estate agents (state license required or in progress) Self-starters who are eager to build a real estate business Excellent communication skills and a customer-focused mindset Comfortable with technology and online communication tools Strong desire to work independently while being part of a results-driven team Compensation: $115,500 - $196,500 yearly Responsibilities: Guide clients through the buying and selling process with clarity and confidence. Develop and maintain a robust pipeline of potential clients through proactive prospecting. Utilize our proven systems and tools to convert leads into loyal clients. Collaborate with our team to strategize and execute effective marketing plans. Attend regular training sessions to enhance your real estate knowledge and skills. Communicate effectively with clients, keeping them informed and engaged throughout their journey. Negotiate offers and contracts to achieve the best outcomes for your clients and our team. Qualifications: Active or soon-to-be licensed real estate agent in South Dakota. Experience in customer service or sales, showcasing your ability to connect with clients. Ability to communicate clearly and effectively, ensuring clients feel informed and supported. Proven track record of working independently while contributing to a team environment. Comfortable using technology and online tools to enhance client interactions and streamline processes. Willingness to learn and adapt, attending regular training sessions to stay ahead in the industry. Ability to manage time efficiently, balancing multiple client needs and tasks effectively. About Company Keller Williams is home to the dreamers, the doers, and the business-driven professionals. To those who know that real estate is a calling and that if you can dream it, you can build it. Our agents are equipped with the best resources, marketing strategies, and tools to help clients buy or sell their homes. To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our proven systems can help you achieve your goals faster than you thought was possible, with more training and support than anyone else.

Description Playground Games is looking for a Game Designer to join our Fable team on a contract basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As a Game Designer you will act as a champion of quality across the team, working with various disciplines to implement key systems and features, and using visual scripting and proprietary tools to build content in Fable. Our ideal candidate is a technically proficient Designer who is passionate about their craft, skilled in all aspects of Game Design, demonstrates a willingness to be hands on and has the track record to prove it. This is a contract role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: Use tools and scripting within our custom, proprietary engine to implement features and content to the highest standard and deliver on the project's vision. Implement and maintain high-quality features and system designs. Work with a highly motivated, talented cross-discipline team to deliver content to expectations. What you'll bring: Demonstrable experience using visual scripting tools Interest in collaborating with a team of diverse perspectives to derive great solutions Passion for problem identification and solving A flexible, highly motivated and friendly approach to your work Excellent written and verbal communication skills A genuine passion for video games Text-based scripting experience in C++, C# or similar is desired but not essential This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable adjustments to apply for this position, please contact us on [email protected]

Description Playground Games is looking for an Experienced Motion Designer to join our Fable team on a contract basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: We are seeking a creative and technically skilled Motion Designer to join our Community & Media team. You will play a key role in producing high-impact visual content that engages our player community across social platforms, trailers and in-game promotional assets. Your expertise will span motion graphics, video editing, graphic design, and supporting community-driven campaigns. This is a contract role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: Design and animate motion graphics for trailers, social content, livestream overlays, and community campaigns. Capture and edit high-quality game footage and screenshots from various platforms (Console, PC, in-engine). Collaborate closely with the directors, capture artists, and developers to stage, compose, and capture compelling game material. Edit and produce engaging video content using Adobe Premiere Pro and After Effects for both internal and external purposes. Develop storyboards, visual concepts, and 2D art assets for video and motion content. Apply strong graphic design principles to all visual outputs, ensuring clarity, consistency, and brand alignment. Work with the team to define and maintain the visual style of marketing and community assets. Review and refine video, motion, and graphic content based on feedback from stakeholders, ensuring high standards of quality and alignment with creative vision. Stay up-to-date with industry trends and best practices in motion design, gaming, and digital media. What you'll bring: Proven experience in motion design, graphic design, or post-production within the games, entertainment, or creative industries. Strong proficiency in Adobe After Effects and Premiere Pro. Solid understanding of animation principles, typography, visual storytelling, and 2D art. Demonstrated ability to create high-quality 2D art and graphic design assets for digital media. Experience creating assets for social media, YouTube, and community platforms. Highly skilled in game capture, cinematography, lighting, and editorial. Familiarity with cinematic or sequencing tools (Unreal, Unity, Motion Builder, etc.) is a plus. Ability to take constructive feedback and incorporate it into revisions. A portfolio showcasing motion design, graphic design, and 2D artwork relevant to gaming or entertainment. This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable adjustments to apply for this position, please contact us on [email protected]

Sigma Relocation Group & UMoveFree is seeking a highly motivated and energetic Apartment Locator to join our team. As an Apartment Locator, you will be responsible for assisting prospective renters in finding their ideal apartment. You will work with a team of Apartment Finding Specialists, who will provide you with leads from millions of renters who have used our award-winning UMoveFree.com service. Your primary role will be to follow up with these leads, provide exceptional customer service, and assist them in finding their dream apartment. Sigma Relocation Group is one of the fastest growing real estate companies in the country, and our flagship brand, UMoveFree Apartment Locators/UMoveFree.com, is the largest and most popular apartment finding service in Texas with operations throughout the Dallas / Fort Worth, Greater Houston, Greater San Antonio and Greater Austin areas. Our service is free to renters, and we are paid a referral fee from the apartment where they lease. Responsibilities Provide exceptional customer service to renters by following up on leads provided by UMoveFree and assisting them in finding an apartment that meets their needs and budget. Communicate effectively with prospective renters over the phone, email, and text messages. Maintain accurate records of customer interactions and rental data in our CRM system. Build strong relationships with property managers and leasing agents to ensure accurate and up-to-date apartment listings. Stay up-to-date on apartment market trends and rental rates in assigned areas. Attend team meetings and training sessions as required. Requirements Texas Real Estate License 1 year or more of consecutive Apartment Locating experience Excellent communication and interpersonal skills. Ability to work efficiently and effectively in a fast-paced, deadline-driven environment. Familiarity with CRM systems is a plus. Benefits Employee Benefits Medical, Dental, Vision, and Life Insurance benefits Flexible Scheduling - Set your own schedule (37-40 hours / 5 days per week minimum) Generous Paid Time Off, Personal Leave, and Paid Holidays Company Benefits Ongoing Training and Continuing Education Proprietary CRM software system Full Support from Accounting, Collections, Tech Support and Sales Development Zero cost to due business for non-Realtor Agents Find out for yourself what we're all about. Let's talk. Contact: Ashley Clark | HR & Recruiting Manager Sigma Relocation Group LLC | UMoveFree.com direct. ************ | fax. ************ email. ***************************** office. 1304 W Walnut Hill Ln, Ste #320 | Irving, TX 75038 about us: UMoveFree.com/AboutUs Sigma Relocation Group, LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status

Job Details Level: Management Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Job Category: Real Estate Do you have a passion for Property Management with the experience to back it up? Are you hard-working, self-motivated, and innovative? Friedman Real Estate is looking for a high-caliber professional to oversee a portfolio of residential (apartment) communities throughout the Metro Detroit area. As a Regional Manager, you are the professional point of contact in the field, executing business strategies and maximizing community success! Think you're a fit? Take your career to the next level with us! * Candidate must be local to Metro Detroit* Responsibilities: Oversee the management of a portfolio of communities mostly throughout Michigan and surrounding areas. * Execution of capital improvement plans. * Achieve occupancy goals and maximize rental rates. * Budget oversight, review and operating expense reconciliation. * Supervise on-site staff including hiring, disciplinary and termination decisions. * Coordinate with the Site Managers to develop marketing and leasing strategies. * Train and motivate on-site staff to ensure excellent customer service to residents. * Review operations at each property to ensure safe and efficient working environment. Qualifications: * Strong financial analysis ability. * Ability to travel up to 25% of the time. * Self-starter with the ability to work from home. * Comfortable with a fast-paced work environment. * Ideal candidate must possess an associate's degree in field (or higher). * MUST have two (2) plus years of multi-site residential property management experience. * Certified Property Manager, candidate, or other industry specific designation is preferred. * Excellent management, leadership, communication, organization, time management skills. * Ability to communicate with staff and upper management via e-mail, phone/video calls, and texts. Compensation is commensurate with education and experience. Only candidates who possess the minimum level of education, experience and skill level will be considered or reviewed. We are interested in responses from qualified candidates only. Gas card, phone allowance, and car allowance included. Please include your salary history and requirement in cover letter or application materials. Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law. We Are Friedman Real Estate Friedman Real Estate is a full-service real estate company and has been serving our clients for over 30 years! We do business in over 20 states and are proudly one of the Midwest's largest commercial real estate organizations. We offer a full range of services that include: multi-family management, commercial brokerage, property and asset management, investment and loan sale advisory, space planning and design, construction and project management, graphic design and marketing in addition to a vast array of advisory services. We manage more than 140 commercial properties encompassing more than 16M SF and more than 10,000 apartment homes throughout the United States. Our brokerage team has over 800 current listings with $10 billion in closed transactions. Awarded as Crain's Coolest Places to work at, Metro Detroit's 101 Best and Brightest Companies to work for, and to be recognized as Detroit Free Presses Top Workplaces. We Value Our Employees We love making our employee's feel valued, and our competitive compensation and full benefit packages show it! We offer Blue Cross Blue Shield health insurance plans, Delta Dental, vision, employer-paid life insurance, 401(k), over three weeks of vacation time, 10 paid holidays, pet insurance and many other benefits. We Have Friedman Fun * Friedman Swag * Employee activities * Cellular service discount * Wellness and charity events * Continuing education reimbursement benefits * Referral bonuses for new employees and new business * Recognition program to celebrate the successes all year long * Training seminars for leadership and professional development

About the team As a Strategic Account Advisor within Spruce Fulfillment & Operations, you'll help power Zillow's mission to evolve the integrated real estate transaction by driving the growth and go-to-market evolution of our Contract-to-Close offering. Our team partners across Sales, Operations, Product, Marketing, and Analytics to deliver smooth handoffs, clear communication, and consistently excellent customer experiences throughout the sales cycle and beyond.About the role This is an opportunity to grow as an individual contributor who independently owns high-impact workflows that accelerate the sales process and strengthen client relationships. You'll learn our business by equipping strategic account leaders with the programs, insights, and collateral they need to win and retain customers. You'll play a key role in our growth, with opportunities to develop into a client relationship owner. You Will Get To Manage and drive the day-to-day sales process, including opportunity tracking, stage progression, risk/issue calls, and follow-up actions from pipeline reviews and business activities. Lead end-to-end deal support: schedule meetings and demos, coordinate with Operations and Product, resolve issues, and ensure completion of key tasks. Build and maintain concise sales collateral (one-pagers, case snapshots, slide excerpts) using brand templates, and manage version control in shared libraries. Oversee the legacy-client process for an assigned portfolio: triage requests, diagnose needs, coordinate with Operations for resolution, and document learnings to prevent recurrence. Continuously learn and iterate on the Spruce pitch to ensure readiness for client-facing interactions. Experiment with and implement strategies to drive greater adoption and earn more of our clients' business. This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $98,900.00 - $158,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $94,000.00 - $150,200.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are 3+ years in sales operations, strategic account support, customer success, or program coordination, with demonstrated ownership of end-to-end workflows and cross-functional coordination. Able to work with intermittent supervision; you turn ambiguous requests into structured plans, set timelines, and drive outcomes. Clear, executive-ready communicator with strong writing and presentation skills for both internal and external audiences. Proficient with Google Workspace, CRM systems (Salesforce preferred), and basic reporting. Skilled in maintaining and auditing performance metrics; adept at pulling data and applying metrics to guide strategy and execution. Client-first mindset with a process-centric approach; you focus on delighting clients by documenting, standardizing, and improving how work gets done. Strong organizational skills, bias for action, and reliable follow-through across multiple priorities. Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Preferred: Experience in real estate services (title/escrow, mortgage), transaction coordination, or adjacent professional services, and light design aptitude for sales collateral (Slides, Canva/Figma) with comfort presenting to mixed audiences. Familiarity with enablement and scheduling tools (e.g., Highspot, Gong, Calendly) is a plus. Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At Quality Claims Management, and our affiliate companies, we have years of expertise in representing financial institutions across a wide range of banking law matters, and we're looking for passionate, driven candidates to join our dynamic team! With offices in Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, we offer opportunities across multiple locations. Our workplace is more than just a job - it's a supportive, collaborative environment where your contributions truly matter. You'll be part of a team that values hard work, creativity, and dedication, while enjoying a strong sense of community. We offer performance-based bonuses, competitive compensation, and a range of incentives that reward your success. Plus, with generous benefits, enhanced employer contributions, and paid time off, we prioritize your well-being and work-life balance. Summary: Negotiate and settle property damage claims on behalf of mortgage lenders and/or consumers. Key Responsibilities: Negotiate and settle property damage claims within specific established timelines. Review and analyze insurance policies to determine coverage. Investigate validity of insurance claims. Assess for insurable damage. Inspect and meet with insurance carriers and/or clients as required. Track Statute of Limitations. Evaluate damage estimates from insurance carriers to determine if the settlement amount is reasonable. Review insurance carrier's denials against the insurance policy to determine if the denial is warranted. Challenge insurance carrier's denials and/or estimates when warranted. Obtain senior/lead/mentor approval of estimate/denials in unlicensed states. Obtain senior/lead/mentor approval before closing any files in unlicensed states. Manage assigned caseload timely and within company guidelines. Attended company meetings as requested. Perform special projects/assignments as needed. Adhere to additional employee responsibilities as outlined in the Policy and Procedure Manual. Meet performance standards and goals as established in the Employee Performance Plan. May perform other duties as assigned to support department goals. May occasionally work extended hours based on operational needs. Experience and Skills: One-year real estate, mortgage lending, or loan servicing experience desired. One year insurance industry experience required. Possess strong oral and written communication skills. Intermediate level computer skills with MS Office, including Excel, Word, Outlook, Web Basic hardware, software and Internet knowledge. Ability to work independently and remotely. Organized, flexible, and can prioritize multiple tasks effectively. Adaptable to change and working in a dynamic environment. Ability to work well in a team environment. Qualifications: Public Adjuster licenses (home state at minimum) upon hire. Required to obtain all other required state licenses within one year of employment. High school diploma required. Work Schedule: Report to San Diego, CA, office (2-3 days a week) or remotely from home office anywhere in the U.S. To work remotely, must have fully equipped home office. No field work. Minimal travel required. The work week is typically Monday through Friday, with business hours from 8:00 AM to 5:00 PM. Salary Range: The salary for this position typically ranges from $23-$29/hr, depending on qualifications, experience, and other factors. Please note that the final offer may differ based on the candidate's specific qualifications, skills, and experience, as well as internal equity and business needs. Benefits: Quality Claims Management, and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (when available). Full-time employees become eligible for benefits following a 30-day waiting period, with benefit offerings that include medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. Security Requirement: While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or company. Work Environment: A corporate office environment with a professional setting, characterized by a quiet to moderate noise level. Employees may work in individual or shared workspaces, with standard office equipment such as computers, printers, and telephones. Occasional meetings, collaborative discussions, and business activities may contribute to variations in noise levels. Next Steps: Ready to take the next step? Apply now and be part of our thriving team! Career Center | Recruitment Notices: The above information on this job description is designed to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with the knowledge, skills, and abilities of the incumbent. Quality Claims Management an Equal Opportunity Employer. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Qualified applicants with a criminal history will be considered pursuant to the San Diego County Fair Chance Ordinance, the California Fair Chance Act, and other applicable state or local laws. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. After making a conditional offer and running a background check, if there are concerns about a conviction directly related to the job, you will be given the chance to explain the circumstances, provide mitigating evidence, or challenge the accuracy of the background report. For more information about the Fair Chance Ordinance, visit the San Diego County Office of Labor Standards and Enforcement webpage. As part of our commitment to maintaining a lawful and compliant workforce, we participate in the E-Verify program. All candidates who accept a job offer will be required to complete the E-Verify process to verify their employment eligibility in the United States. Applications will be accepted until 02/28/2026.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Vision insurance The IT Administrator is responsible for supporting all daily network operational activities, identifying errors and threats and conducting a root cause analysis to find appropriate resolutions and mitigate further errors and threats, and develop, implement, and monitor compliance/security requirements while meeting the needs of the employees among three affiliate companies comprised of five locations in Baton Rouge, Prairieville, and New Roads. This position is service-oriented and works to continuously improve operational functions for all employees. Essential Functions Maintains and administers computing elements, including computer hardware and software and all configurations Recommends changes to improve systems and network configurations and determines hardware or software requirements related to such changes Researches and recommends software and hardware products Places orders for software and hardware products and IT, telecommunications, and copy/scanner services Supports web access and maintains a secure systems environment Maintains the server infrastructure Defines procedures for monitoring and evaluates, diagnoses, and establishes work plans to resolve system issues in collaboration with third-party monitoring/back-up firm Performs troubleshooting for hardware, software, server, and network problems Actively and consistently supports all efforts to simplify and enhance the internal and external customer experience Tracks equipment assets assigned to employees Works on multiple projects simultaneously Manages and works with IT, telecommunications, and copy/scanner vendors and negotiates and manages the contracts Collaborates with third-party IT service providers to resolve issues and ensure prompt resolution of tickets Performs other duties as assigned Competencies Knowledge of system administration tasks Ability to make independent judgments and communicate reasoning Effective written and verbal communication skills Customer-service oriented Strong analytical, problem-solving, and decision-making skills Ability to meet deadlines, multitask, and prioritize in an environment with shifting timeframes Ability to work independently but function within a team-oriented professional structure Supervisory Responsibility None. Work Environment This position works among five office locations and can work remotely when appropriate. Work may be required to be done outside of regular office hours during nights and weekends. Physical Demands This is largely a sedentary role, requiring use of typical office equipment such as a computer, printer, scanner/copier, and phone. This role is required to travel to all five locations as needed and lift up to 25 pounds. Required Education and Experience Associate's degree in Computer Science, Information Technology, or other related field, certification(s), and/or equivalent number of years of relevant experience At least 3 years of experience in an IT role with demonstrated responsibility Experience with developing and/or maintaining an IT compliance program Additional Eligibility Qualifications IT certification(s) strongly preferred Expertise with Office365 and Microsoft Teams preferred Bachelor's degree in Computer Science, Information Technology, or other related field preferred Compensation: $65,000.00 - $75,000.00 per year EXPERIENCEYOU CAN COUNT ON While you are working your hardest on opportunities that will define your career, Commerce Title makes sure your environment provides for you. On day one, you're welcomed into our family with a welcome bag that brands you as one of our own. Day-to-day, you'll enjoy good coffee, pets at work, endless snacks and unconditional happiness. If you follow us on Instagram/Facebook, you know that we feed people, a lot…to celebrate unofficial holidays or just for hustling hard. OUR TEAM ISOUR MOST IMPORTANT ASSET Team members are offered a range of opportunities to improve themselves outside of the day-to-day work here: Wellness allowance for services ranging from yoga classes to spa services, Lunch and Learns, Professional Development and Life coaching classes. We're a bunch of people filled with an insatiable need to grow, to conquer, to constantly prove we're the best in the business. OF COURSE WE COVER THE BASICS… 3 weeks PTO | Paid Parental Leave | Paid Holidays | Paid Life & AD&D Policy | Medical Care | Dental, Vision, Life, Disability, Cancer Insurance | Retirement-401k | Profit Sharing | Wellness Allowance | Continued Professional Training and Self-improvement classes | Employee Appreciation Events | Discounted Closing Costs for home purchasing | Work From Home Program | Bring your pet to work

Job Description for Client Experience Specialist (100% Remote - Chicago Area Preferred): 👉 Do you thrive on creating positive experiences and solving problems for others? We're hiring a Client Experience Coordinator to support our franchise owners by building strong relationships, coordinating with internal teams, and helping deliver solutions that make an impact. About the Role We're looking for a Client Experience Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations. Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence. This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset. What You'll Do: Serve as a trusted point of contact for franchise owners, building strong relationships Champion and coordinate requests with internal marketing, training, and operations teams Provide responsive, empathetic support and follow-through on client needs Contribute to projects such as training programs, marketing reviews, and process improvements Deepen your knowledge of our systems and processes to provide more direct guidance over time What We're Looking For: Friendly and empathetic with strong people and communication skills Natural leader with a drive to grow professionally and personally Quick learner, organized, and persistent in getting things done 3+ years of Experience collaborating with cross-functional teams (marketing, training, or operations) Why WIN 100% remote role (Chicago-area candidates preferred) Collaborative, inclusive culture built on respect and growth Health, dental, vision insurance + PTO + 401(k) match Career development and advancement opportunities A team that values working hard, having fun, and celebrating success together

About the team At Zillow Home Loans (ZHL), our Underwriting team is at the heart of delivering a best-in-class borrower experience. We're a group of seasoned mortgage professionals who combine precision, integrity, and collaboration to ensure every loan we underwrite meets the highest standards of quality and compliance. As part of the Operations organization, the Underwriting team partners closely with Processing, Funding, Quality Control, and Risk to deliver sound, salable loans that support Zillow's mission of making home financing simpler and more transparent for our customers. We operate in a fast-paced, high-volume environment where independent judgment and attention to detail matter. Every team member contributes to maintaining our reputation for accuracy and reliability while supporting a culture of continuous learning and professional growth. Our underwriters are trusted decision-makers who bring deep product knowledge, certification-level expertise, and a commitment to doing the right thing for both the borrower and the business. If you're passionate about quality, thrive on complex loan scenarios, and want to work alongside industry leaders who value your expertise, you'll feel right at home on the ZHL Underwriting team.About the role The role of the Underwriter is to conduct a thorough analysis of mortgage loan files to determine compliance with agency, company and investor guidelines to ensure salability of closed loans. Additional responsibilities include: ● Review resubmitted files and documents ● Make and issue independent and compliant loan decisions ● Enter information into Encompass LOS to document and validate the file ● Maintain company service level and turn-time standards ● Maintain confidentiality with private and sensitive information ● Respond to audits and post-closing issues on time ● Maintain working and specific knowledge of agency and investor guidelines and policies and regulatory and market changes ● Collaborate with processing staff on underwriting deficiencies and calculation errors and loan processors regarding acceptable credit documentation This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $41.30 - $65.90 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $39.20 - $62.60 hourly. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.Who you are Candidates with active underwriting certifications (FHA DE and/or VA LAPP/SAR) are highly preferred and will receive strong consideration. ● A minimum of 5+ years of recent residential mortgage underwriting experience ● 6+ years mortgage industry experience ● Ability to Underwrite mortgage loan files for agency compliance and investor guidelines ● Experience reviewing and evaluating borrower profiles, including income documentation, personal and business tax returns, credit reports, preliminary title reports, and appraisals ● Ability to manage a large pipeline and effectively handle pressure and tight deadlines ● Strong analytical decision-making, problem-solving, prioritization of workload ● Ability to succeed in a fast-paced, high-stakes environment and maintain a high level of quality and production standards ● Strong verbal and written communication skills and able to develop and maintain professional relationships with peers and management ● Certifications highly preferred (FHA-CHUMS; VA-LAPP/SAR) ● Experience underwriting Jumbo loans preferred ● Experience with recent manual underwriting ● Experience in a medium to large size nonbank lender preferred ● Encompass experience preferred Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Directs, supports, monitors and coordinates the timely completion of all charge and coding audit activities for professional services. Also responsible for education of providers on audit results. Responsible for promoting a positive and productive work environment, creation and maintenance of policies and procedures and taking the lead for process improvement initiatives. High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Coding certifications specific to outpatient professional coding required. Requires 3 years of coding leadership experience demonstrating progressive responsibilities. Recent experience applying ICD-10-CM, CPT and HCPCs codes. Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Professional attitude and ability to relate to and interact with others throughout the organization. Demonstrates excellent leadership skills, great organizational skills, and conflict resolution skills. Must be able to work collaboratively in a team environment. Must have excellent attention to detail ability. Exhibits a commitment to continuous quality improvement. Associate or Bachelor's degree preferred. Five years of coding leadership experience demonstrating progressive responsibilities preferred. Recent experience in Professional Audit preferred. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”

Description Playground Games is looking for a Senior Gameplay Engineer to join our Fable team on a permanent basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As a Senior Gameplay Engineer, you will play a crucial role within the gameplay engineering team, promoting good practices, mentoring other engineers, and guiding the delivery of high-quality systems that are performant and scalable. You will work with the design teams to understand and deliver game features, game systems, and mechanics. You will work with the lead engineer to establish high-level goals for the team, and directly with the dev team to plan and deliver gameplay features. Our ideal candidate is an expert Gameplay Engineer who is passionate about their craft, autonomous, skilled in C++, and has a proven track record in games development. This is a permanent role based at our state-of-the-art facilities in Royal Leamington Spa, with a hybrid work model in place. Relocation assistance is available if required. What you'll do: Provide guidance and mentoring to the gameplay engineering team. Own significant gameplay and engine features within our custom, proprietary engine. Work closely with other teams, providing reliable and effective workflows, empowering them through our technology. Become a key collaborator who can work effectively within a large multi-disciplined team. What you'll bring: 5 years of Gameplay Engineering experience, with demonstrable work on at least one published title. Strong C++ experience. Experience working with proprietary engines is a plus. Excellent task planning and delivery mindset. A genuine passion for video games. This is a fantastic opportunity to make world-class games with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable accommodation to apply for this position, please contact us on [email protected]

Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: ********************** The Opportunity We are seeking an entrepreneurial Director of Customer Success to lead and architect our Customer Success organization. This is a critical leadership role that requires a blend of strategic platform expertise, operational rigor, content creation prowess, and cross-functional leadership. You will be responsible for defining the customer journey, leveraging technology to drive proactive engagement, and ultimately, meaningfully improving customer adoption and retention for our flagship products. How You'll Contribute at Buildout Designing & Optimizing Operations Leveraging our CS platform, Planhat, design and build automated triggers and playbooks based on activity (e.g. usage data, NPS scores, customer sentiment) to identify early warning signs, drive adoption, improve retention, and surface opportunities for cross-sell Manage CS Operations Specialist to ensure technical build-out, data integrity, reporting, and maintenance within the CS platform are executed flawlessly Collaborate with cross-functional leaders (Account Management, Billing, Implementation, Support) to solidify "swim lanes" and rules of engagement to ensure a unified customer communication experience with seamless hand-offs that feel like magic to the customer Proactive Engagement & Product Enablement Lead the strategy and support the creation of proactive, educational content (e.g., webinars, training videos, LMS courses) Manage Customer Success Manager(s), whose responsibilities focus on getting on the phone with customers to train, answer questions, and enable them to integrate the product seamlessly into their day-to-day Team Performance & Reporting Own critical company retention KPIs and drive lead generation for our sales and account management organizations Define, track, and report on key metrics and outcomes, producing senior leadership visibility into the success of our efforts Develop the KPIs and quarterly goals for your team, aligning initiatives with company goals, prioritizing and clearly articulating what will be deferred or deprioritized, and ensure resources are always aimed at the highest value work Recruit, coach, and performance manage a growing Customer Success team, including a Customer Success Operations Specialist and customer-facing Customer Success Manager(s), ensuring the team is highly skilled and effective Competencies Operationally and process minded - you are keen on having established processes and steps in place in order to achieve a desired end goal Technically savvy - you love leveraging, designing, and building technology and systems to get work done effectively and efficiently, and you fearlessly seek ways to use AI Data driven - you eat data for breakfast. You use metrics, facts, and quantitative analysis rather than intuition or anecdote to inform strategies, make decisions, and measure progress toward established goals Customer focus - you understand customer needs and are devoted to creating positive, helpful experiences Directs work - you provide direction and delegation and remove obstacles so your team can get work done Communicates effectively - you're great on the phone and with the written word, meet the customer where they are, and are unafraid to insert some delight and levity into the day-to-day Innovative - you love tinkering and experimenting in a fast-changing environment, learning lessons and relying on data and results to inform quick iterating Drives results - you focus and prioritize the work that will impact business outcomes, and are allergic to not hitting your goals What You'll Bring to Buildout 3+ years of experience in post-sale, customer-facing roles 2+ years of experience managing CSMs or similar post-sale customer-facing roles Experience designing and building triggers and playbooks in a customer success platform such as Planhat, Gainsight, ChurnZero Proven ability to drive results, with a track record of hitting retention and cross-sell referral targets We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: We are HQ'd in Chicago, but operate remotely. As such, this is a remote role open across most of the US. Compensation: The targeted compensation range for this position is $110,000 - $125,000 base salary and participation in our company bonus pool. Reporting To: Elisabeth Blaha, VP of Customer Experience Perks & Benefits This program includes: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. We're looking for a Senior Customer and Industry Insights Analyst who can turn Boulevard's data into clear, actionable stories about our customers and the self-care industry. You'll work side-by-side with marketing, business operations, product, customer success, and executive leadership to understand what consumers want, how merchants operate, and where the market is heading. You'll translate those findings into recurring insight packages, deep dives, and decision support that teams use to shape strategy, roadmap, and go-to-market. This role reports to our Vice President, Finance & Strategy and focuses on insight generation and storytelling over heavy taxonomy or data-engineering work. You'll shape narratives, build visuals that make sense, and surface privacy-safe aggregates with transparent methods. You'll be a key voice for our data, partnering closely with senior leaders to define the questions we ask, the metrics that matter, and the decisions we inform. If connecting dots across messy data, pressure-testing hypotheses, and translating complex analysis into simple takeaways gets you energized, this could be a great fit. What you'll do here: Generate unique insights from merchant, consumer, and product data to quantify Boulevard's impact and ecosystem trends across regions, segments, and time Build a deep view of the consumer, including demand patterns, frequency, basket, price sensitivity, and channel behavior, and translate these into segmentation, positioning, and lifecycle strategies Segment merchants by vertical, size, business model, and sophistication; define peer groups, benchmarks, and outlier flags that guide comparisons and account strategy Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats. Build recurring internal insight packs (e.g., quarterly State of the Customer, monthly Industry Pulse) that combine KPIs, leading indicators, and commentary for executives and cross-functional partners Partner with Marketing, Brand, and GTM on narratives, visuals, and enablement materials that use data to inform campaigns, positioning, and customer stories Present executive-ready data stories, align stakeholders on tradeoffs, and drive decisions with explicit recommendations, owners, timelines, and expected impact/ROI. Uphold privacy with documented aggregation standards and disclosure controls, including k-anonymity thresholds, dominance limits, rounding or noise, and review gates before sharing data externally or with partners What you'll need to thrive: 6+ years in analytics or insights within B2B SaaS, marketplaces, payments, or high-growth tech Advanced Snowflake SQL, proficient Python, and production experience with dbt, including modular models, tests and CI, performance, and cost guardrails Proven record of delivering executive-ready insight reports and dashboards, with clear methods and well-structured, decision-focused analysis Strong product and SaaS growth intuition, with the ability to translate findings into opportunities, risks, and tradeoffs for product, GTM, and operations Proficiency with Looker, Sigma, Tableau, Power BI, or similar BI tools Strong editorial judgment for headlines, metric selection, and chart design, with clear, plain-language writing Working knowledge of privacy-preserving aggregation, including k-anonymity, thresholds, noise, and disclosure control How we'll take care of you: Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.