Working directly with and mentored by senior managers, Senior OperationsAnalyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior OperationsAnalyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.
Key Responsibilities:
Work with senior management to identity, analyze and solve systemic business problems
Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
Evaluate operations procedures and processes
Identify organizations inefficiencies and areas for improvement and redesign
Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
Track and facilitate process improvements working across functional groups
Proactively develop and maintain effective working relationships with and between all departments
Works at the appropriate levels in the organization to implement strategies and plans
Key Requirements:
BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
3-5 years operations
Five to ten years of relevant experience including:
Minimum three years as analyst in consumer, retail or manufacturing business
Operating experience in manufacturing or consumer business
Experience using data for root-causing cross-functional business problems
Leadership - able to use data to influence others and drive change
Strong skills in Microsoft Excel, Access, Tableau or similar
Knowledge of SQL or similar software strongly preferred
Demonstrated communication skills (written and oral)
Deep process orientation and strong problem solver
Able to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
We will invest the necessary time to set the Senior OperationsAnalyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.
$56k-87k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Finance & Operations Coordinator
Oscar de La Renta 3.3
New York, NY jobs
Oscar de la Renta is looking for a Finance & Operations Coordinator to own the PO-to-pay process for Cost of Goods (COGS) and Samples, drive 3-way match discipline, obtain invoice approvals, and coordinate with vendors. The candidate will sit on the Finance team and have close partnership with Design, Production, and Warehouse teams. Reporting to the Controller, this role will be in office Mon-Fri and based in our midtown Manhattan corporate office.
Responsibilities
3-way match ownership (PO / Receipt / Invoice): Ensure accurate matching for all COGS invoices; resolve variances with Inventory and Production.
PO lifecycle control: Track POs from issue to receipt; reconcile confirmations, ship dates, and invoices; initiate PO changes (e.g., SKU updates, quantity/price changes) and route for approval per policy.
Samples PO creation: Create POs for Samples, ensuring proper coding (GL, cost center, project/season).
Samples invoices: Collect approvals, validate back-up (packing lists, sample logs), and post timely each month.
Discrepancy resolution: Investigate shortages/overages, returns, and SKU substitutions; coordinate debit/credit memos with vendors and Inventory; document root cause.
Vendor communications: Serve as day-to-day AP contact for domestic and overseas factories; reconcile statements, request missing docs, and communicate remittance details.
Data stewardship: Maintain item/SKU and vendor master attributes used for purchasing and matching.
Compliance & controls: Follow approval matrices, segregation of duties, and documentation standards; retain files for audit; escalate exceptions.
Ad hoc & continuous improvement: Build trackers/dashboards, pilot process improvements (e.g., vendor invoice portals, EDI), and support ad-hoc analysis.
KPIs: Held to key metrics such as match rate and month-end close timing.
Qualifications
Education: Bachelor's degree in Business, Finance/Accounting, Supply Chain, or related field preferred (or equivalent experience).
Experience: 2+ years in wholesale/production/sales operations/AP within fashion, luxury, or consumer goods; cross-functional work with vendors, operations, and retail partners preferred.
Tools: Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting); experience with GCS A2000 a plus.
Skills: Exceptional organization, collaboration, and time management; accurate multitasking; clear written and verbal communication (including with overseas vendors). Basic understanding of landed cost components (freight/duty) is a plus.
$34k-47k yearly est. 5d ago
WMS Analyst-3468 AL
Lowe's 4.6
Birmingham, AL jobs
Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's
•Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
•Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
•Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
•Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
•Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
•Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
•Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
•Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
•Bachelor's Degree
•3-5 years' experience handling store/field support questions and solving business problems.
•3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
•Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
•Experience with Blue Yonder Warehouse Management System.
•Experience with training and presenting new information to associates.
•Experience supporting or managing a third party provider.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$75k-89k yearly est. 1d ago
WMS Analyst-3468 AL
Lowe's 4.6
Alabama jobs
Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's
•Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
•Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
•Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
•Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
•Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
•Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
•Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
•Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
•Bachelor's Degree
•3-5 years' experience handling store/field support questions and solving business problems.
•3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
•Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
•Experience with Blue Yonder Warehouse Management System.
•Experience with training and presenting new information to associates.
•Experience supporting or managing a third party provider.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$75k-89k yearly est. 1d ago
WMS Analyst-GA 3375
Lowe's 4.6
Georgia jobs
Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's
•Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
•Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
•Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
•Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
•Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
•Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
•Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
•Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
•Bachelor's Degree
•3-5 years' experience handling store/field support questions and solving business problems.
•3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
•Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
•Experience with Blue Yonder Warehouse Management System.
•Experience with training and presenting new information to associates.
•Experience supporting or managing a third party provider.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$77k-91k yearly est. 6d ago
IS Application Support Analyst - Supply Chain
Citi Trends 4.7
Savannah, GA jobs
Corporate or DC / Hybrid
The IS Application Support Analyst - Supply Chain is responsible for supporting and maintaining critical supply-chain applications and technologies within the Distribution Center (DC) environment. This role ensures the stability, performance, and security of systems such as WMS, TMS, LMS, and related hardware including RF scanners, automation equipment, and printers. The analyst provides daily operational support, troubleshoots system and hardware issues, analyzes data to drive process improvements, and collaborates with cross-functional teams and vendors to enhance system functionality.
DUTIES/RESPONSIBILITIES:
Install, configure, maintain, and support supply-chain-related applications, hardware, ensuring stable and secure system operations.
Provide day-to-day application support for Distribution Center (DC) systems including WMS, TMS, LMS, and related technologies (RF scanners, automation, Put-to-Light, printers, etc.).
Troubleshoot and resolve technical issues such as WMS/TMS/LMS errors, integration failures, hardware malfunctions, and network/connectivity problems, escalating to IT teams or vendors as needed.
Analyze operational and system data to identify inefficiencies, perform root-cause analysis, and recommend/implement process or system improvements.
Collaborate with business users, IT teams, and vendors to assess requirements, validate data accuracy, and ensure optimal application performance.
Participate in system upgrades, enhancements, testing, and implementations; document functional requirements, test results, procedures, and support materials.
Train and support end users on applications, system processes, and security best practices.
Monitor application and system performance, create and analyze reports/logs, and track performance metrics to ensure high availability and operational throughput.
Coordinate vendor activities during system outages, updates, and upgrades, ensuring issues are documented, tracked, and resolved.
Execute assigned tasks with accuracy and timeliness; manage priorities and select appropriate methods to complete work efficiently.
Participate in business continuity and disaster recovery planning, testing, and event execution.
Provide support coverage during night, weekend, or on-call rotations as required.
Perform additional duties as assigned to support supply chain operations and technology initiatives.
REQUIRED SKILLS/ABILITIES:
Strong analytical, troubleshooting, and root-cause problem-solving abilities.
Effective written and verbal communication skills, with the ability to support and train end users.
Ability to learn and apply new technologies quickly in a fast-paced DC environment.
Experience with SQL and relational databases; proficiency with Excel and reporting tools.
Ability to document processes, requirements, and test results for system changes.
Ability to work independently, collaborate across teams, and drive resolution through obstacles.
Strong organizational skills with the ability to prioritize and manage multiple tasks.
Flexibility to support night, weekend, or on-call needs.
This position requires travel as needed.
EDUCATION/EXPERIENCE:
Bachelor's Degree in Information Technology, Computer Science or related field
Minimum of 3 years' experience
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
The employee must be able to work effectively in a fast-paced environment.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
$84k-103k yearly est. 3d ago
WMS Analyst-SC 3461
Lowe's 4.6
Greer, SC jobs
Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's
•Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
•Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
•Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
•Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
•Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
•Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
•Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
•Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
•Bachelor's Degree
•3-5 years' experience handling store/field support questions and solving business problems.
•3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
•Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
•Experience with Blue Yonder Warehouse Management System.
•Experience with training and presenting new information to associates.
•Experience supporting or managing a third party provider.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$69k-82k yearly est. 6d ago
Information Technology Project Analyst
Dollar General 4.4
Nashville, TN jobs
Coordinates, tracks, and reports status, timelines, and budgets of small to medium sized projects for the IT department. These projects will have limited durations (less than 6 months) and smaller teams.
Duties & Responsibilities:
Plans, estimates, coordinates, and tracks resources (internal and external) and tasks for projects within the Technology Governance Process.
Define Phase: Participate in the project request process. Assist in the preparation of the business case. Assist in the assembly of reports for the IT Steering Committee's decision.
Explore Phase: Create and manage project documentation storage. Facilitate sessions to identify business and technical requirements. Facilitate project chartering sessions, project work-breakdown sessions, and proof-of-concept exercises. Assist in the assembly of reports for the IT Steering Committee's decision.
Develop/Validate Phases: Manage and control the project management process. Involve the appropriate decision makers when faced with road blocks and facilitate weekly project control calls. Assist the technical lead in development of SDLC (Software Development Lifecycle) requirements and ensure IT change control processes are followed. Partner with technical and business leads to implement Agile development methodologies (situational). Report weekly on project progress and obtain information for Stoplight reports. Liaise frequently with IT department managers and business function managers to provide a steady flow of communication.
Implement/Measure Phases: Act as conduit of status information during go-live implementation. In accordance with the project plan, ensure ongoing support services are ready and online. Conduct post-project review sessions and execute activities to close out the project.
Knowledge, Skills, & Abilities:
Demonstrable leadership skills: ability to lead initiatives and coordinate/direct outside resources
Project planning and tracking experience using project management software (preferred)
Understanding of project management methodology and the Technology Governance Process
Ability to efficiently manage multiple projects: 4-6 small to medium-sized projects with an average duration of six months or less and project teams of twelve members or less
Ability to communicate effectively both verbally and in written form; good listening skills
Knowledge of systems development methodology and/or infrastructure management
Delegation and follow-up skills, with emphasis on adherence to deadlines
Ability to proactively identify project roadblocks and marshal resources necessary to overcome those roadblocks
Work Experience &/or Education:
Bachelor's degree preferred. Two to four year's experience in IT required.
PMP (Project Management Professional) certification preferred, or willingness to obtain. An equivalent combination of education and experience may be substituted.
$58k-72k yearly est. 2d ago
IT Portfolio Analyst
Dollar General 4.4
Nashville, TN jobs
**This role is not approved for Sponsorship**
Plans, governs, and measures IT success-using flexibility, transparency, and value conversations to shape the business demand to optimize and transform Dollar General. Instrumental in the support of the CIO including, but not limited to program management, coordination, communication, and oversight.
Duties & Responsibilities:
Strategic Financial Management
Develop and produce complex financial analytics to support Strategic Solutions
Coordinate and provide funding request management, reporting and tracking
Establishes enterprise wide accounting and budgeting policies and processes, as well as necessary forms and templates to support them
Facilitate the budget/forecasting process, including distribution of assumptions, gathering of inputs, validation, and reporting of results across the enterprise
Govern & Measure
Ensures appropriate compliance & governance controls are in place for policy and protection of any sensitive data
Facilitates change management, governance processes, champion organizational change, and enforces compliance to changes throughout the enterprise
Guarantee IT maintains business partnership and service oriented view, ensuring IT and business strategies alignment
Tracking, analyzing, benchmarking, and consolidating reports for key performance indicators
Consolidate project/initiatives and portfolio performance metrics from across the organization into varying views
Develop and produce executive enterprise and IT leadership level strategic reporting and presentation materials
Develop, produce, and coordinate written materials and presentations executive and board-level reporting
Portfolio Management
Gain insight across and provide varying views and analysis into IT project/initiatives portfolio (health checks, scorecards, at-a-glance, retrospectives)
Support project change management providing basic tools, templates, and structures intended to keep any change effort monitored and transparent.
Develop and produce roadmaps for the portfolios across IT and the consolidation of overlapping teams and projects/initiatives
Team Development
IT coordination & representation for companywide committees, action teams, professional networks, and resource groups and programs
Knowledge, Skills, & Abilities:
Demonstrate leadership skills with the ability to manage through consulting, advising, and influencing all levels of the organization.
Strong interpersonal skills with ability to effectively listen and communicate efficiently both verbally and in written form
Knowledge of and/or experience with development methodology and/or Infrastructure management
Ability to organize, prioritize, delegate and follow-up, with emphasis on adherence to deadlines
Ability to proactively identify financial risks, issues, action items, and facilitate the identification and implementation of alternate solutions
Resolve conflicts and create lasting productive partnerships enterprise wide
Comfort dealing with ambiguity and the ability to work independently in a fast-paced environment
Strong analytical, problem solving, and decision-making skills
Creative ability to access information from different sources and compile for analyses and presentations
Detail oriented - must be able to detect errors, identify trends, and make recommendations for improvements
Ability to thoroughly understand how decisions impact other areas of the enterprise (Big Picture Perspective)
Extensive knowledge of the MS Office Suite with expertise in excel formulas and functions
High proficiency with financial modeling and techniques
Work Experience &/or Education:
Two to four years experience in IT required
Three to four years experience in Business Financial Analysis and Corporate Accounting required
Certified Scrum Master preferred
Bachelor's degree preferred
Retail experience preferred
CAPM preferred or willingness to obtain
$58k-72k yearly est. 2d ago
Sr. WMS Analyst: Newnan, GA East Hartford, CT Mesa AZ Winlock, WA
Lowe's 4.6
Georgia jobs
Essential Functions: •Interprets, analyzes, provides, prioritizes business requirements; configures the product, UAT planning and execution, and change management/training activities for Enterprise initiatives, new product implementations, enhancements, maintenance releases, new facility startups, and system upgrades partnering with Business and Learning and Development team members
•Serves as the subject matter expert during business requirements and solutions development for all WMS initiatives, projects, enhancements and upgrades
•Conducts detailed work stream analysis to ensure business and solution requirements are accurately reflected during the development phase
•Develops comprehensive test plans based on the business solution design to plan and schedule detailed test case development and execution
•Partners with the SC Initiatives Consultant-Systems, Product Management, and IT Leads to integrate UAT test plans into the final integrated master test plan for the initiative, project, enhancement or upgrade
•Catalogs detailed test cases for execution once the new business solution is delivered
•Conducts detailed analysis of all defects to identify the root cause of failure, the severity of the defect and potential UAT test schedule impacts caused by the defect
•Recommends alternatives to the SC Initiatives Consultant-Systems, Product Management, IT Leads to eliminate or minimize delays caused by solution defects
•Prepares detailed end-user documentation to business stakeholders for the configuration and use of all new WMS functionality
•Partners with business stakeholders to analyzes all WMS production defects generated by software users and provides detailed analysis to the Production Management and IT Solutions Leads to drive expeditious restoration of the operating system
•Performs UAT on all corrected defects and provides UAT sign off for update of the operating system
Minimum Requirements:
•Bachelor's Degree: Distribution/Logistics Management/Engineering or Industrial Engineering or equivalent combination of education and experience
•4 years progressive engineering/IT/operations/project management/UAT experience in a multi-unit environment
•2 years' experience collaborating with design/development teams, internal or external and experience working directly with 3rd party software vendor
•3 years knowledge distribution support methods and operational procedures
Preferences:
•3 years' experience working on project(s) involving the implementation of software development life cycles (SDLC) and Agile
•3 years' experience performing UAT on all corrected defects and providing UAT sign off for update of the operating system
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$87k-103k yearly est. 6d ago
WMS Analyst-GA 3375
Lowe's 4.6
Palmetto, GA jobs
Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's
•Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
•Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
•Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
•Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
•Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
•Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
•Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
•Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
•Bachelor's Degree
•3-5 years' experience handling store/field support questions and solving business problems.
•3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
•Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
•Experience with Blue Yonder Warehouse Management System.
•Experience with training and presenting new information to associates.
•Experience supporting or managing a third party provider.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
$77k-91k yearly est. 6d ago
Trading Operations Analyst (Overnight hours)
Bruce Markets 4.4
Remote
WHO WE ARE
Founded in 2024, Bruce Markets was designed to provide seamless digital investor experiences and bring greater reliability to extended-hours trading. No more small players trying to piece together solutions - industry veterans with deep trading and technology experience have arrived. Bruce Markets is a FINRA and SEC registered broker dealer that operates the Bruce ATS, an overnight electronic trading marketplace for U.S. equities and ETFs, powered by Nasdaq.
ABOUT THIS ROLE
As an Trading OperationsAnalyst you will be one of three people on the overnight trading operations team supporting the Bruce ATS. In this role, you'll provide trade support and monitor trading systems throughout the Bruce ATS trading session. You'll perform system startup health checks, resolve questions and or concerns with clients, and perform end of trading session activity and system reviews.
This is a remote role with preferred preferences for candidates in Austin, Chicago, or New York. The expected working hours are from 7:00 PM ET - ~4:30 AM ET (Sunday evening - Friday morning).
Responsibilities:
Provide trade support and actively monitor trading systems throughout the Bruce ATS trading session.
Perform system startup health checks to ensure smooth trading operations.
Address and resolve client inquiries, concerns, and trade-related issues in a timely manner.
Deliver session trends and relevant insights to Bruce's daytime team.
Conduct end-of-session activities, including system reviews and trade reconciliation.
Maintain strong knowledge of trading systems, order routing, execution, and FIX protocol to support efficient operations.
Ensure compliance with regulatory and operational standards, including responsibilities as a Series 7-licensed representative.
Ability to work independently from 7:00pm - 4:00am EST
YOUR EXPERIENCE
3+ years of electronic trading and/or trade support experience with strong knowledge of trading systems
Strong critical thinking skills with the ability to understand, analyze and creatively solve problems
Knowledge of market microstructure, order routing, execution, and FIX protocol
A Series 7 license is required (or able to obtain SIE & Series 7 in the first 45 days in the role)
Excellent attention to detail, organizational skills, and the ability to work in a fast-paced environment.
Strong communication, problem-solving, and teamwork abilities, along with a willingness to learn and adapt to new financial products and market conditions.
OUR REWARDS
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits.
Bruce Markets LLC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Bruce Markets LLC is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *****************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
#Bruce
$41k-60k yearly est. Auto-Apply 60d+ ago
IT Operations Support Analyst Tier 1
Cellular Sales 4.5
Remote
Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development.
Essential Functions
Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel.
Competencies
Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs.
Travel
1 - 10%
Required Education and Experience
High School diploma or equivalent experience required.
Preferred Education and Experience
AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$43k-60k yearly est. Auto-Apply 55d ago
Operation Analyst
uCC 4.2
Miami, FL jobs
We are looking for an OperationsAnalyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization. OperationsAnalyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed. Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time.
Responsibilities:
Document findings, prepare reports and make recommendations
Develop new processes and procedures to enhance operations
Work with managers and employees to implement changes
Train employees to use new systems or follow new policies
Determine the effectiveness of new processes
Benefits:
Career advancement opportunities
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans
Competitive salary
Paid vacation after 12 months
$42k-60k yearly est. 60d+ ago
Operations Analyst
Reliable Respiratory 3.9
Norwood, MA jobs
Equal Opportunity Employer/Disability/Veterans
At Reliable Respiratory, we provide the highest quality CPAP, BiPAP, AutoPAP, Ventilation, Nebulizers, and Oxygen Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma.
Job Purpose
The OperationsAnalyst will be responsible for identifying opportunities to improve our existing operation, driving process improvement projects and developing dashboards and real-time analytics to support upper management decision. In this role, you will collaborate with Operations Managers to drive understanding of operational and financial performance.
Duties and Responsibilities:
Maintain, create, troubleshoot Power BI system
Hold regular, scheduled trainings on systems/processes/software /products used by the company
Address internal mistakes by incorporating them into trainings and developing reports
Work flow analysis and troubleshooting
Call tree analysis and maintenance
Documentation flow
Time studies
“Secret shopper” trials
Assist with operational forecasting:
Staff needed in each location
Systems needed to maintain SLA
KPI analysis and monitoring
Flowcharting Processes
New office implementation project management
Interim Manager role if needed for any of the customer service departments
Basic Qualifications
21 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future.
Bachelor's degree required
1+ year relevant experience in a business analyst, data analyst, or IT role
Required Skills:
Excellent verbal and written communication skills
Attention to detail with a high level of data integrity and accuracy
Proven ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
Advanced proficiency in Microsoft Excel for data manipulation, analysis, and charting
Great people and teaching skills
Ability to handle stressful and delicate situations with tact, diplomacy, attention to their importance, and understanding of responsibility involved
Self-motivated with the ability to effectively manage multiple priorities with aggressive timelines
Ability to multi-task
Strong analytical skills
Great organizational skills
Positive mindset
Work Environment & Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$48k-73k yearly est. Auto-Apply 28d ago
Operations Analyst
Reliable Respiratory 3.9
Norwood, MA jobs
Equal Opportunity Employer/Disability/Veterans
At Reliable Respiratory, we provide the highest quality CPAP, BiPAP, AutoPAP, Ventilation, Nebulizers, and Oxygen Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma.
Job Purpose
The OperationsAnalyst will be responsible for identifying opportunities to improve our existing operation, driving process improvement projects and developing dashboards and real-time analytics to support upper management decision. In this role, you will collaborate with Operations Managers to drive understanding of operational and financial performance.
Duties and Responsibilities:
Maintain, create, troubleshoot Power BI system
Hold regular, scheduled trainings on systems/processes/software /products used by the company
Address internal mistakes by incorporating them into trainings and developing reports
Work flow analysis and troubleshooting
Call tree analysis and maintenance
Documentation flow
Time studies
“Secret shopper” trials
Assist with operational forecasting:
Staff needed in each location
Systems needed to maintain SLA
KPI analysis and monitoring
Flowcharting Processes
New office implementation project management
Interim Manager role if needed for any of the customer service departments
Basic Qualifications
21 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future.
Bachelor's degree required
1+ year relevant experience in a business analyst, data analyst, or IT role
Required Skills:
Excellent verbal and written communication skills
Attention to detail with a high level of data integrity and accuracy
Proven ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
Advanced proficiency in Microsoft Excel for data manipulation, analysis, and charting
Great people and teaching skills
Ability to handle stressful and delicate situations with tact, diplomacy, attention to their importance, and understanding of responsibility involved
Self-motivated with the ability to effectively manage multiple priorities with aggressive timelines
Ability to multi-task
Strong analytical skills
Great organizational skills
Positive mindset
Work Environment & Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$48k-73k yearly est. Auto-Apply 26d ago
Operations Analyst
Pruitt Tool & Supply Co 4.6
Fort Smith, AR jobs
Pruitt Tool & Supply, Co. is currently seeking candidates for an Operations Assistant at our corporate offices in Fort Smith, AR.
We are an API Q1 Quality Management Certified company and we manufacture/refurbish specialized drilling equipment used in the oil and gas industry.
We are seeking candidates to review current processes and work with leadership to ensure continuity of operations.
Incumbent will meet with Department Heads to learn and understand the role of their functional areas within the company in order to identify and document 'institutional knowledge' critical to business operations. Candidates for this position will also serve as a liaison between the Board of Directors and the leadership team.
Incumbent for this position must be a current member of the Pruitt Board of Directors. Additional requirements include excellent communication skills, the ability to organize, coordinate and follow through to completion large scale tasks, and the ability to work autonomously, as well as part of a group.
$33k-47k yearly est. 16d ago
Operations Analyst
Pruitt Tool & Supply Co Inc. 4.6
Fort Smith, AR jobs
Job Description
Pruitt Tool & Supply, Co. is currently seeking candidates for an Operations Assistant at our corporate offices in Fort Smith, AR.
We are an API Q1 Quality Management Certified company and we manufacture/refurbish specialized drilling equipment used in the oil and gas industry.
We are seeking candidates to review current processes and work with leadership to ensure continuity of operations.
Incumbent will meet with Department Heads to learn and understand the role of their functional areas within the company in order to identify and document 'institutional knowledge' critical to business operations. Candidates for this position will also serve as a liaison between the Board of Directors and the leadership team.
Incumbent for this position must be a current member of the Pruitt Board of Directors. Additional requirements include excellent communication skills, the ability to organize, coordinate and follow through to completion large scale tasks, and the ability to work autonomously, as well as part of a group.
$33k-47k yearly est. 28d ago
IT Operations Support Analyst Tier 1
Cellular Sales 4.5
Knoxville, TN jobs
Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development.
Essential Functions
Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel.
Competencies
Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs.
Travel
1 - 10%
Required Education and Experience
High School diploma or equivalent experience required.
Preferred Education and Experience
AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$42k-56k yearly est. Auto-Apply 49d ago
IT Operations Support Analyst Tier 1
Cellular Sales 4.5
Tennessee jobs
Summary/Objective The Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development.
Essential Functions
Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience.
Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs.
Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner.
Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users.
Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation.
Troubleshoot and support proprietary software programs as well as third party software and applications.
Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology.
Supports VIP level requests with elevated customer service.
Available to travel to headquarters and retail locations periodically for training or special projects.
Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel.
Competencies
Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service.
Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs.
Travel
1 - 10%
Required Education and Experience
High School diploma or equivalent experience required.
Preferred Education and Experience
AS degree in technical field.
1-year minimum verifiable technology support.
Industry N+ / A+ / S+ certifications.
Experience with Microsoft and IOS operating systems.
Experience with Active Directory.
Basic knowledge of Networking.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.