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What Does A Warehouse Assistant Do?

Warehouse assistants oversee a warehouse's stocks and products. Their primary responsibilities include receiving and sending products from the warehouse. They move materials and inventory across the facilities. It's their job to sort, organize, and keep stock in the right location. They are also responsible for issuing materials and other supplies for storage in the central warehouse. The skills they must acquire include road transportation, packing, stocking, loading, shipping, and general labor.

Here are examples of responsibilities from real warehouse assistant resumes representing typical tasks they are likely to perform in their roles.

  • Utilize RF gun for scanning duties include closing out invoices and assigning load plans.
  • Utilize a hand-held RF unit to select products/quantities for retail orders in a high volume warehouse.
  • Operate GPS and communication equipment to correctly identify and determine location of company resources and customer s business or residence.
  • Light computer work with regards to taking and receiving orders for customers via fax, phone, and online orders.
Warehouse Assistant Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Detail oriented involves being extremely mindful and observant of all details.

Warehouse Assistant Overview

When it comes to understanding what a warehouse assistant does, you may be wondering, "should I become a warehouse assistant?" The data included in this section may help you decide. Compared to other jobs, warehouse assistants have a growth rate described as "little or no change" at 1% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of warehouse assistant opportunities that are predicted to open up by 2028 is 46,900.

On average, the warehouse assistant annual salary is $30,216 per year, which translates to $14.53 an hour. Generally speaking, warehouse assistants earn anywhere from $27,000 to $33,000 a year, which means that the top-earning warehouse assistants make $6,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a warehouse assistant. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a customer service, warehouse, material handler/warehouse, general warehouse worker, and warehouse machine operator.

Warehouse Assistant Jobs You Might Like

Warehouse Assistant Skills and Personality Traits

We calculated that 33% of Warehouse Assistants are proficient in Customer Orders, Hand Trucks, and Customer Service. They’re also known for soft skills such as Communication skills, Customer-service skills, and Detail oriented.

We break down the percentage of Warehouse Assistants that have these skills listed on their resume here:

  • Customer Orders, 33%

    Worked collaboratively with the team to accurately and efficiently fill customer orders for delivery.

  • Hand Trucks, 12%

    Transported incoming and outgoing merchandise throughout the distribution center by hand, hand truck, or forklift equipment.

  • Customer Service, 11%

    Gained significant insight into business practices, profit retention strategies, customer services, and damage minimization/remediation.

  • Production Areas, 6%

    Moved freight, stock and other materials to and from storage and production areas to loading docks and delivery vehicles.

  • Warehouse Operations, 4%

    Improved warehouse operations by re-packaging and bar-coding jewelry for new automated system while exceeding productivity and quality expectations.

  • Inventory Control, 4%

    Managed chemical supply inventory control performing profit and loss analysis and made appropriate recommendations for corrective actions as required.

"customer orders," "hand trucks," and "customer service" aren't the only skills we found warehouse assistants list on their resumes. In fact, there's a whole list of warehouse assistant responsibilities that we found, including:

  • Arguably the most important personality trait for a warehouse assistant to have happens to be communication skills. An example from a resume said this about the skill, "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." Additionally, other resumes have pointed out that warehouse assistants can use communication skills to "ensured communication and computer systems are reliable for equipment users. "
  • While it may not be the most important skill, we found that many warehouse assistant duties rely on customer-service skills. This example from a warehouse assistant explains why: "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." This resume example is just one of many ways warehouse assistants are able to utilize customer-service skills: "disassemble customer returns and put equipment in proper location. "
  • Another skill that is quite popular among warehouse assistants is detail oriented. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a warehouse assistant resume: "material and product inspecting clerks check items for defects, some of which are small and difficult to spot." This example from a resume shows how this skill is used: "provided support to managers, filing, data entry, purchase orders, answering phones, and shipping details. "
  • A thorough review of lots of resumes revealed to us that "math skills" is important to completing warehouse assistant responsibilities. This resume example shows just one way warehouse assistants use this skill: "some material recording clerks use math to calculate shipping costs or take measurements." Here's an example of how this skill is used from a resume that represents typical warehouse assistant tasks: "applied basic math, safety procedures, cycle counting, inventory control, and weights and measures. "
  • See the full list of warehouse assistant skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a warehouse assistant. We found that 23.8% of warehouse assistants have graduated with a bachelor's degree and 1.1% of people in this position have earned their master's degrees. While some warehouse assistants have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every two warehouse assistants were not college graduates.

    Those warehouse assistants who do attend college, typically earn either business degrees or general studies degrees. Less commonly earned degrees for warehouse assistants include criminal justice degrees or accounting degrees.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a warehouse assistant. We've found that most warehouse assistant resumes include experience from Amazon.com, FedEx, and Publishers Circulation Fulfillment. Of recent, Amazon.com had 1,795 positions open for warehouse assistants. Meanwhile, there are 107 job openings at FedEx and 21 at Publishers Circulation Fulfillment.

    But if you're interested in companies where you might earn a high salary, warehouse assistants tend to earn the biggest salaries at Catholic Community Service, Pinnacle Holdings, and Siemens. Take Catholic Community Service for example. The median warehouse assistant salary is $35,269. At Pinnacle Holdings, warehouse assistants earn an average of $34,021, while the average at Siemens is $33,447. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on warehouse assistant salaries across the United States.

    We also looked into companies who hire warehouse assistants from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Amazon.com, Integrity Staffing Solutions, and The Home Depot.

    For the most part, warehouse assistants make their living in the retail and manufacturing industries. Warehouse assistants tend to make the most in the transportation industry with an average salary of $32,773. The warehouse assistant annual salary in the manufacturing and retail industries generally make $31,748 and $30,802 respectively. Additionally, warehouse assistants who work in the transportation industry make 12.3% more than warehouse assistants in the technology Industry.

    The three companies that hire the most prestigious warehouse assistants are:

      What Customer Service, Warehouses Do

      A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.

      In this section, we take a look at the annual salaries of other professions. Take customer service, warehouse for example. On average, the customer services, warehouse annual salary is $164 higher than what warehouse assistants make on average every year.

      Even though warehouse assistants and customer services, warehouse have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer orders, hand trucks, and customer service in the day-to-day roles.

      As far as similarities go, this is where it ends because a warehouse assistant responsibility requires skills such as "production areas," "safety rules," "job sites," and "safety standards." Whereas a customer service, warehouse is skilled in "customer complaints," "outbound calls," "timely fashion," and "product information." So if you're looking for what truly separates the two careers, you've found it.

      Customer services, warehouse tend to make the most money in the manufacturing industry by averaging a salary of $33,025. In contrast, warehouse assistants make the biggest average salary of $32,773 in the transportation industry.

      Customer services, warehouse tend to reach similar levels of education than warehouse assistants. In fact, customer services, warehouse are 0.1% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.

      What Are The Duties Of a Material Handler/Warehouse?

      A warehouse material handler is responsible for assisting warehouse operations, moving merchandise from one place to another, labeling products, performing quality check procedures, packaging goods, and loading and unloading items from distribution vehicles. Warehouse material handlers operate warehouse tools and equipment for production, as well as ensuring the adequacy of stock inventory needed for orders and deliveries. A warehouse material handler also updates product information on the database and do administrative tasks, such as writing reports and responding to customers' inquiries and concerns.

      Next up, we have the material handler/warehouse profession to look over. This career brings along a lower average salary when compared to a warehouse assistant annual salary. In fact, material handler/warehouses salary difference is $1,436 lower than the salary of warehouse assistants per year.

      Not everything about these jobs is different. Take their skills, for example. Warehouse assistants and material handler/warehouses both include similar skills like "customer orders," "hand trucks," and "customer service" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that warehouse assistant responsibilities requires skills like "job sites," "general maintenance," "filling orders," and "heavy equipment." But a material handler/warehouse might use skills, such as, "warehouse environment," "warehouse material handler," "osha," and "production schedules."

      It's been discovered that material handler/warehouses earn lower salaries compared to warehouse assistants, but we wanted to find out where material handler/warehouses earned the most pay. The answer? The automotive industry. The average salary in the industry is $31,404. Additionally, warehouse assistants earn the highest paychecks in the transportation with an average salary of $32,773.

      On the topic of education, material handler/warehouses earn similar levels of education than warehouse assistants. In general, they're 0.1% less likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

      How a General Warehouse Worker Compares

      A general warehouse worker takes responsibility for doing various duties in warehousing. General warehouse workers receive and process incoming materials and stock, pick and file orders, and pack and ship these orders. The workers manage, organize, and retrieve stocks from the warehouse. They make sure that the orders are picked up and/or delivered on time. It is expected from them to have working experience in the job. They have to be proficient in terms of inventory software, systems, and databases. Among the other necessary skills for this career are time management, analytical, communication, and good organizational skills.

      Let's now take a look at the general warehouse worker profession. On average, these workers make lower salaries than warehouse assistants with a $4,032 difference per year.

      By looking over several warehouse assistants and general warehouse workers resumes, we found that both roles utilize similar skills, such as "customer orders," "hand trucks," and "customer service." But beyond that the careers look very different.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from warehouse assistants resumes, they are more likely to have skills like "purchase orders," "job sites," "safety standards," and "outgoing shipments." But a general warehouse worker might have skills like "inbound trucks," "order processing," "stock items," and "quality standards."

      General warehouse workers make a very good living in the retail industry with an average annual salary of $32,537. Whereas warehouse assistants are paid the highest salary in the transportation industry with the average being $32,773.

      General warehouse workers typically study at similar levels compared with warehouse assistants. For example, they're 0.8% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

      Description Of a Warehouse Machine Operator

      Warehouse machine operators perform various tasks for their employers. These include setting up, operating, monitoring, and troubleshooting machinery, inspecting parts for specifications and any potential damage, and reading and interpreting diagrams and blueprints to position and secure the machines. They are expected to communicate with other team members and provide support for continuous production. Most employers are looking to hire someone with knowledge of production and safety procedures, previous experience as a machine operator, and analytical skills.

      Now, we'll look at warehouse machine operators, who generally average a lower pay when compared to warehouse assistants annual salary. In fact, the difference is about $2,546 per year.

      According to resumes from both warehouse assistants and warehouse machine operators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer orders," "hand trucks," and "production areas. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a warehouse assistant might have more use for skills like "customer service," "purchase orders," "job sites," and "general maintenance." Meanwhile, some warehouse machine operators might include skills like "machine parts," "stock items," "quality standards," and "warehouse environment" on their resume.

      Warehouse machine operators earn a higher salary in the retail industry with an average of $29,592. Whereas, warehouse assistants earn the highest salary in the transportation industry.

      In general, warehouse machine operators reach similar levels of education when compared to warehouse assistants resumes. Warehouse machine operators are 1.4% less likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.