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Warehouse assistant manager skills for your resume and career
15 warehouse assistant manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed individual cash drawer deposits of cash and checks while continuing to provide quality customer service and participating in warehouse promotions.
- Formulated and implemented the comprehensive logistics support plans, policies and logistics operations support for delivery and customer service efficiency.
2. Safety Standards
- Performed safety audits and ensured compliance to all warehouse safety standards* Coordinate incoming and outgoing stock, deliveries and logistics
- Conducted weekly safety meetings ensuring employees comply with safety standards.
3. Inventory Control
- Initiated new procedures for inventory control; coordinated new inventory procedures; prepared and delivered presentation for senior level management.
- Participated in implementation of WMS system to increase and measure productivity, streamline all daily activities and manage inventory control.
4. Delivery Truck
- Ensured all employees adhered to state and corporate safety rules involving the use of forklifts and delivery trucks.
- Coordinated unloading of incoming produce, and the loading of delivery trucks outbound to customers.
5. Warehouse Operations
Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.
- Assist Warehouse Supervisor and Manager with daily warehouse operations with the ability to manage department when warehouse Manager is not available.
- Assisted in the day-to-day management of warehouse operations; supervised and directed activities of employees to maximize productivity.
6. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Leverage knowledge of multiple logistics software including Manhattan Associate's Integrated Logistics solutions, and DOS Integrated Logistics Management System.
- Maintained a high level of customer satisfaction by investigating and resolving all customer inquiries regarding shipping and logistics.
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- Supervised all warehouse, shipping receiving and inventory control activity to ensure that employee performance adhered to company policies and procedures.
- Supervised shipping receiving production inventory control taught crew members job knowledge certified on forklift.
8. Pallet Jack
- Operated standard fork lift; 2 ton fork lift; clamp forklift; pallet jack; flatbed truck.
- Experienced Sit down forklift, cherry picker, and stand up pallet jack Operator, RF scanner gun.
9. Purchase Orders
- Checked and verified customer delivery invoices against purchase orders to ensure accuracy.
- Receive products and reconcile purchase orders into inventory/accounting system.
10. Warehouse Management
- Maintained efficient pick flow and orderly transition from a cart pick/pack operation to a pick-to-light warehouse management system.
- Experienced in warehouse management with a commendable record of leadership and dependability.
11. Warehouse Inventory
- Maintain operational procedures for activities such as verification of incoming and outgoing shipments and keeping warehouse inventory accurate.
- Loaded and unloaded large deliveries with forklifts Made equipment deliveries to job sites Helped with managing warehouse inventory
12. Warehouse Equipment
- Operated warehouse equipment ensuring material and product relocation while observing all safety guidelines.
- Monitored and repaired building maintenance and warehouse equipment on a regular basis.
13. WMS
A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.
- Developed and implemented standardized practices for daily WMS inventory method.
- Maintained inventory levels and controls in accordance with service, productivity and budget goals using Excel and WMS.
14. Customer Orders
- Prepared customer orders, both electronically in SDR system program and physically in warehouse location.
- Augmented completion Customer Orders, expediting unique customer requests with precision with time-sensitive deadlines.
15. Cycle Counts
Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.
- Maintain high-level of inventory accuracy by monitoring cycle counts and quality control initiatives.
- Organized warehouse to increase inventory accuracy and performed weekly cycle counts.
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What skills stand out on warehouse assistant manager resumes?
Dr. Timothy Edwards
Professor, Interim Director, University of Arkansas at Little Rock
What technical skills for a warehouse assistant manager stand out to employers?
Dr. John Leylegian Ph.D.
Associate Professor and Chair, Mechanical Engineering, Manhattan College
List of warehouse assistant manager skills to add to your resume
The most important skills for a warehouse assistant manager resume and required skills for a warehouse assistant manager to have include:
- Customer Service
- Safety Standards
- Inventory Control
- Delivery Truck
- Warehouse Operations
- Logistics
- Shipping Receiving
- Pallet Jack
- Purchase Orders
- Warehouse Management
- Warehouse Inventory
- Warehouse Equipment
- WMS
- Customer Orders
- Cycle Counts
- Safety Regulations
- RF
- Computer System
- Inventory Management
- Warehouse Associates
- Safety Procedures
- Hazmat
- Sales Floor
- Outbound Shipments
- LTL
- Loss Prevention
- Warehouse Functions
- Distribution Operations
- Forklift Operation
- Physical Counts
- Customer Complaints
- Inventory Counts
- Forklift Training
- Unload Trucks
- Physical Inventory
- Fed-Ex
- Retail Store
- Personnel Policies
- Sales Orders
- Third-Party Logistics
- International Shipments
- Inventory System
- Materials Handling
- USPS
- ISO
- Customer Relations
- Order Fulfillment
- Warehouse Stock
- Inventory Reports
Updated January 8, 2025
