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Warehouse associate skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Meegan Feori Ph.D.
Warehouse associate example skills

One of the most important hard skills a warehouse associate can possess is consistently complying by safety rules because heavy machinery and other warehouse operations can become very dangerous without following proper protocol. It's also important for warehouse associates to have the hard skill of inventory control.


When it comes to soft skills, warehouse associates should have strong organizational skills above all else. Warehouse associates need to fulfill customer orders correctly, so great customer service skills are also crucial.

Below we've compiled a list of the most critical warehouse associate skills. We ranked the top skills for warehouse associates based on the percentage of resumes they appeared on. For example, 15.5% of warehouse associate resumes contained pallets as a skill. Continue reading to find out what skills a warehouse associate needs to be successful in the workplace.

15 warehouse associate skills for your resume and career

1. Pallets

Here's how warehouse associates use pallets:
  • Received pallets of manufactured product and placed into inventory.
  • Pack products into pallets for them to go out and be sold to companies we serve for lift heavy boxes 50lbs+

2. Work Ethic

Here's how warehouse associates use work ethic:
  • Earned a promotion to Sales Associate for exceptional work ethic, personable attitude and initiative within the sales and warehouse team.
  • Possessed a strong work ethic, attention to detail, ability to meet deadlines, and a commitment to customer service.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how warehouse associates use customer service:
  • Order selection/inventory; Customer service/returns; Load/unload, inspect/stock merchandise; Forklift operator; organized warehouse.
  • Located items and reviewed invoices to ensure accuracy; distributed to customer service staff for delivery.

4. Basic Math

Here's how warehouse associates use basic math:
  • Warehouse maintenance as needed Skills Used *Determination *Consistency *Literary skills *Basic Mathematics
  • Job Requirements Ability to apply basic mathematical concepts.

5. Warehouse Environment

Warehouse environment means the overall working conditions of a warehouse. The warehouse environment is often noisy and loud. It is a busy place and with hundreds of people working in the same place, alongside several trucks and loaders being operational to load and unload stuff, the place becomes messy and noisy.

Here's how warehouse associates use warehouse environment:
  • Performed general labor as necessary (sweeping, refuse removal, general janitorial requirements for warehouse environment).
  • Performed manual labor in warehouse environment, received and sorted large orders of inventory delivered daily.

6. Math

Here's how warehouse associates use math:
  • Wrap frate Accomplishments Got faster at my job Skills Used Math and reading
  • Maximized efficiency by critically evaluating resources by utilizing on-the-spot math and visualizing completed orders to minimize error before building a pallet.

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7. Customer Orders

Here's how warehouse associates use customer orders:
  • Received vendor products using radio frequency scanners and workstation terminals, and packed/shipped customer orders to various fulfillment centers.
  • Prepare customer orders, maintain accurate inventory count, communicate effectively with internal and external customers as needed.

8. Hand Trucks

Hand trucks are also known as a dolly or a two wheeler is an L-shaped, box moving, handcart. The hand truck has two big wheels on one side of the base and has a small ledge that holds the object to be moved. The hand truck is operated manually and has a handle that a person can use to load the boxes into the base and then unload it. It balances the weight of the objects and makes carrying heavy boxes easier.

Here's how warehouse associates use hand trucks:
  • Used hand trucks, powered & regular pallet jacks & forklifts to move merchandise to & from different areas inside warehouse.
  • Operated material handling equipment such as pallet trucks, hand trucks, and fork lifts, to move materials as required.

9. Shipping Receiving

Here's how warehouse associates use shipping receiving:
  • Operated various types of forklifts, pulled orders, light shipping receiving using UPS and Fed Ex shipping software.
  • Worked in shipping receiving in charge of packaging labeling and loading unloading product.

10. Safety Regulations

Here's how warehouse associates use safety regulations:
  • Monitor workers to ensure that safety regulations are followed, warning or disciplining those who violate safety regulations.
  • Followed relevant safety regulations and state laws governing vehicle operation and ensuring that passengers followed safety regulations.

11. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how warehouse associates use sales floor:
  • Performed location audits on overstock merchandise returned from sales floor to backroom bins and racking ensuring location accuracy.
  • Assisted shipping department in distribution of merchandise to their designated warehouses/sales floor area.

12. Groceries

Here's how warehouse associates use groceries:
  • Cut, packed groceries products from freezer and shelves, inspected and evaluated products per the specifications set by the company.
  • Packaged groceries efficiently, stocked shelves in Grocery and Dairy departments as well as designed and built displays.

13. Inventory Control

Here's how warehouse associates use inventory control:
  • Implemented performance targets for shipping, receiving, order fulfillment, warehouse utilization and inventory control which improved warehouse operations productivity.
  • Perform housekeeping and inventory control tasks, maintaining a clean work environment including complying with all Environmental Health and Safety requirements.

14. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how warehouse associates use warehouse operations:
  • Developed inventory management skill set by working closely with manager on inventory control processes, inventory systems, and warehouse operations.
  • Supervised and provided oversight to warehouse associates in the proper execution of all established quality, and safety of warehouse operations.

15. Electric Pallet Jack

Here's how warehouse associates use electric pallet jack:
  • Operated electric pallet jack by unloading and distributing products to internal departments.
  • Operated heavy machinery including forklifts and electric pallet jacks.
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What warehouse associate skills would you recommend for someone trying to advance their career?

Meegan Feori Ph.D.Meegan Feori Ph.D. LinkedIn profile

Associate Professor, San Diego Mesa College

My recommendation is to combine your interests and career goals. For example, if you are an avid rock climber, you could apply for an internship with the North Face or start a retail position at an REI near Red Rock, Nevada, a place known for excellent rock climbing. If relocating for your gap year is not possible, then seek out a local option such as working at the nearby climbing gym. Customers are crucial to the fashion industry, enhancing your customer service skills during your gap year will benefit you. You could apply to be a Stitch Fix stylist, a boutique, or a non-profit resale salesperson. Even customer service jobs outside of the fashion industry will build experiences that will enhance your abilities to design, produce, or sell amazing products. Another option is to pursue an entrepreneurial venture. Dedicating yourself to creating an influential Instagram account, podcast, or YouTube channel could showcase your skills and build your network. Opening a Poshmark, Depop, Teespring, Etsy, or another digital retail store could let you apply your skills. Finally, keep investing in yourself through learning. There are many massive open online courses and community college offerings that could further your career.

List of warehouse associate skills to add to your resume

Warehouse associate skills

The most important skills for a warehouse associate resume and required skills for a warehouse associate to have include:

  • Pallets
  • Work Ethic
  • Customer Service
  • Basic Math
  • Warehouse Environment
  • Math
  • Customer Orders
  • Hand Trucks
  • Shipping Receiving
  • Safety Regulations
  • Sales Floor
  • Groceries
  • Inventory Control
  • Warehouse Operations
  • Electric Pallet Jack
  • RF Scanner
  • Safety Procedures
  • Warehouse Equipment
  • Hoists
  • Load Trucks
  • Cycle Counts
  • Delivery Truck
  • Safety Rules
  • Powered Industrial Trucks
  • WMS
  • Boats
  • Quality Standards
  • Safety Guidelines
  • Safety Standards
  • Computer System
  • Cherry Pickers
  • Industrial Trucks
  • Warehouse Inventory
  • Assembly Line
  • Outbound Shipments
  • Filling Orders
  • Unload Trailers
  • Inventory Management
  • Inventory Counts
  • Forklift Training
  • Dollies
  • Steel-Toed Boots
  • Purchase Orders
  • Package Goods
  • LTL
  • Sit-Down Forklift
  • Product Handling
  • Delivery Vehicle
  • Scan Gun

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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