What does a warehouse associate do?

Warehouse associates are employees who take on any task needed at the company warehouse. They receive incoming deliveries, store the items in their proper places, scan the items to log them into the company system, manage stocks and inventory, conduct product inspection to check for damages or defects, and maintain the overall cleanliness of the warehouse. Warehouse associates are also responsible for receiving purchase orders, assembling and packing products related to orders, checking the accuracy of the products relative to the order, and ensuring proper shipment of the products.
Warehouse associate responsibilities
Here are examples of responsibilities from real warehouse associate resumes:
- Rotate stock by code and receiving date - FIFO.
- Create and ship documents for customs using DHL software.
- Utilize RF gun for scanning duties include closing out invoices and assigning load plans.
- Perform all tasks according to OSHA regulations and also attend daily safety tool box meetings.
- Utilize a hand-held RF unit to select products/quantities for retail orders in a high volume warehouse.
- Require consistent heavy lifting, math skills (primarily measurements), and fierce attention to detail.
- Verify incoming materials for correctness, quantity and damage and place in designate locations using FIFO system.
- Work well with incoming vendors, customer pick ups, sign documents to be ship and receive.
- Measure, cut and/or drill material to work order specifications using hydraulic shear or CNC drilling machine.
- Operate and supervise, CNC burner machine, fork lift, platform lift, yard trucks and cranes.
- Employ wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
- Move levers or controls that operate lifting devices such as forklifts, lift beams with swivel-hooks, hoists or elevating.
- Receive pallets of manufacture product and place into inventory.
- Prepare pallets by following prescribe stacking arrangement and properly tagging pallets.
- Cut, pack groceries products from freezer and shelves, inspect and evaluate products per the specifications set by the company.
Warehouse associate skills and personality traits
We calculated that 15% of Warehouse Associates are proficient in Pallets, Work Ethic, and Customer Service. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Math skills.
We break down the percentage of Warehouse Associates that have these skills listed on their resume here:
- Pallets, 15%
Received pallets of manufactured product and placed into inventory.
- Work Ethic, 12%
Earned a promotion to Sales Associate for exceptional work ethic, personable attitude and initiative within the sales and warehouse team.
- Customer Service, 8%
Order selection/inventory; Customer service/returns; Load/unload, inspect/stock merchandise; Forklift operator; organized warehouse.
- Basic Math, 7%
Warehouse maintenance as needed Skills Used *Determination *Consistency *Literary skills *Basic Mathematics
- Warehouse Environment, 5%
Performed general labor as necessary (sweeping, refuse removal, general janitorial requirements for warehouse environment).
- Math, 4%
Wrap frate Accomplishments Got faster at my job Skills Used Math and reading
Most warehouse associates use their skills in "pallets," "work ethic," and "customer service" to do their jobs. You can find more detail on essential warehouse associate responsibilities here:
Customer-service skills. The most essential soft skill for a warehouse associate to carry out their responsibilities is customer-service skills. This skill is important for the role because "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." Additionally, a warehouse associate resume shows how their duties depend on customer-service skills: "ensured that all health and safety guidelines were followed inspected finished products for quality and adherence to customer specifications. "
Detail oriented. Another essential skill to perform warehouse associate duties is detail oriented. Warehouse associates responsibilities require that "material and product inspecting clerks check items for defects, some of which are small and difficult to spot." Warehouse associates also use detail oriented in their role according to a real resume snippet: "completed cycle counts and kept a detailed inventory. "
Math skills. This is an important skill for warehouse associates to perform their duties. For an example of how warehouse associate responsibilities depend on this skill, consider that "some material recording clerks use math to calculate shipping costs or take measurements." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a warehouse associate: "experience using math, addition, subtraction, multiplication and division, handling and disposal of hazardous materials per procedures. ".
Communication skills. For certain warehouse associate responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a warehouse associate rely on this skill, as "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." For example, this snippet was taken directly from a resume about how this skill applies to what warehouse associates do: "awarded best setter of 2011 for outstanding customer service and exemplary communication skills. "
The three companies that hire the most warehouse associates are:
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Warehouse associate vs. Material handler/warehouse
A warehouse material handler is responsible for assisting warehouse operations, moving merchandise from one place to another, labeling products, performing quality check procedures, packaging goods, and loading and unloading items from distribution vehicles. Warehouse material handlers operate warehouse tools and equipment for production, as well as ensuring the adequacy of stock inventory needed for orders and deliveries. A warehouse material handler also updates product information on the database and do administrative tasks, such as writing reports and responding to customers' inquiries and concerns.
These skill sets are where the common ground ends though. The responsibilities of a warehouse associate are more likely to require skills like "sales floor," "groceries," "safety rules," and "boats." On the other hand, a job as a material handler/warehouse requires skills like "supply support," "ladders," "osha," and "production schedules." As you can see, what employees do in each career varies considerably.
Material handler/warehouses really shine in the manufacturing industry with an average salary of $34,722. Comparatively, warehouse associates tend to make the most money in the manufacturing industry with an average salary of $34,596.On average, material handler/warehouses reach similar levels of education than warehouse associates. Material handler/warehouses are 0.2% more likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Warehouse associate vs. General warehouse worker
A general warehouse worker takes responsibility for doing various duties in warehousing. General warehouse workers receive and process incoming materials and stock, pick and file orders, and pack and ship these orders. The workers manage, organize, and retrieve stocks from the warehouse. They make sure that the orders are picked up and/or delivered on time. It is expected from them to have working experience in the job. They have to be proficient in terms of inventory software, systems, and databases. Among the other necessary skills for this career are time management, analytical, communication, and good organizational skills.
In addition to the difference in salary, there are some other key differences worth noting. For example, warehouse associate responsibilities are more likely to require skills like "work ethic," "strong work ethic," "customer service," and "shipping receiving." Meanwhile, a general warehouse worker has duties that require skills in areas such as "inbound trucks," "order processing," "repack," and "production sheets." These differences highlight just how different the day-to-day in each role looks.
General warehouse workers earn a lower average salary than warehouse associates. But general warehouse workers earn the highest pay in the manufacturing industry, with an average salary of $34,273. Additionally, warehouse associates earn the highest salaries in the manufacturing with average pay of $34,596 annually.In general, general warehouse workers achieve similar levels of education than warehouse associates. They're 0.4% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.Warehouse associate vs. Warehouse shipping clerk
A distribution associate typically works at warehouses or distribution establishments where they are in charge of processing orders for shipments or deliveries in a timely and efficient manner. Their responsibilities often include monitoring the inventory of goods, identifying and locating items, liaising with clients, receiving orders, lifting heavy packages, and maintaining accurate records of all transactions. Furthermore, as a distribution associate, it is essential to be proactive as warehouse conditions can be unpredictable due to the influx of goods.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from warehouse associate resumes include skills like "work ethic," "strong work ethic," "customer service," and "basic math," whereas a warehouse shipping clerk is more likely to list skills in "pallet jack," "data entry," "osha," and "ups. "
Warehouse shipping clerks make a very good living in the automotive industry with an average annual salary of $35,441. On the other hand, warehouse associates are paid the highest salary in the manufacturing industry, with average annual pay of $34,596.Most warehouse shipping clerks achieve a similar degree level compared to warehouse associates. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Warehouse associate vs. Distribution associate
Types of warehouse associate
Updated January 8, 2025











