Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between warehouse attendants and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. Additionally, a warehouse attendant has an average salary of $33,093, which is higher than the $30,800 average annual salary of a customer service, warehouse.
The top three skills for a warehouse attendant include customer orders, pallets and hand trucks. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.
| Warehouse Attendant | Customer Service, Warehouse | |
| Yearly salary | $33,093 | $30,800 |
| Hourly rate | $15.91 | $14.81 |
| Growth rate | 1% | -4% |
| Number of jobs | 210,627 | 265,059 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 44% | High School Diploma, 43% |
| Average age | 38 | 40 |
| Years of experience | - | 12 |
A warehouse attendant's role is to prepare and process products for shipments and deliveries, ensuring quality and accuracy. Typically, their responsibilities include receiving and locating orders, packing and labeling merchandise, loading and unloading delivery vehicles, inspecting the quality of products, monitoring the inventory, and maintaining records of all transactions. Furthermore, as a warehouse attendant, it is essential to maintain the cleanliness of work areas, all while keeping an active communication line with other warehouse staff for an efficient workflow.
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
Warehouse attendants and customer services, warehouse have different pay scales, as shown below.
| Warehouse Attendant | Customer Service, Warehouse | |
| Average salary | $33,093 | $30,800 |
| Salary range | Between $27,000 And $39,000 | Between $25,000 And $37,000 |
| Highest paying City | Bridgeport, CT | Kent, WA |
| Highest paying state | Alaska | New York |
| Best paying company | Community Coffee | Steel Dynamics |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between a warehouse attendant and a customer service, warehouse in terms of educational background:
| Warehouse Attendant | Customer Service, Warehouse | |
| Most common degree | High School Diploma, 44% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between warehouse attendants' and customer services, warehouse' demographics:
| Warehouse Attendant | Customer Service, Warehouse | |
| Average age | 38 | 40 |
| Gender ratio | Male, 86.2% Female, 13.8% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 9.5% Unknown, 5.4% Hispanic or Latino, 20.8% Asian, 6.4% White, 57.0% American Indian and Alaska Native, 0.9% | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |