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Become A Warehouse/Driver

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Working As A Warehouse/Driver

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Getting Information
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Stressful

  • $68,000

    Average Salary

What Does A Warehouse/Driver Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Warehouse/Driver

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Warehouse/Driver Career Paths

Warehouse/Driver
Truck Driver Operations Manager General Manager
Account Manager
5 Yearsyrs
Warehouse Supervisor Warehouse Manager Operation Supervisor
Assistant General Manager
5 Yearsyrs
Truck Driver Dispatcher Operations Manager
Branch Manager
6 Yearsyrs
Technician Service Manager General Manager
Business Owner
6 Yearsyrs
Warehouse Supervisor Distribution Supervisor
Distribution Manager
7 Yearsyrs
Service Technician Assistant Service Manager Restaurant Manager
Food And Beverage Manager
5 Yearsyrs
Driver/Warehouse Worker Warehouse Manager Inventory Manager
Inventory Control Manager
6 Yearsyrs
Delivery Driver Driver
Lead Driver
5 Yearsyrs
Route Driver Driver Operation Supervisor
Logistics Manager
7 Yearsyrs
Maintenance Technician Operation Supervisor Logistics Coordinator
Logistics Supervisor
5 Yearsyrs
Driver Dispatcher
Operations Manager
7 Yearsyrs
Warehouse Manager General Manager
Owner/Operator
6 Yearsyrs
Driver Operation Supervisor Operations Manager
Project Manager
7 Yearsyrs
Technician Production Supervisor Production Manager
Purchasing Manager
9 Yearsyrs
Delivery Driver Service Technician
Service Manager
6 Yearsyrs
Route Driver Truck Driver Operations Manager
Site Manager
7 Yearsyrs
Warehouse Manager Operations Manager
Supply Chain Manager
10 Yearsyrs
Driver/Owner Operator Route Driver Driver
Transportation Supervisor
7 Yearsyrs
Maintenance Technician Production Supervisor Warehouse Manager
Warehouse Operations Manager
7 Yearsyrs
Warehouse Lead Inventory Control Specialist Support Manager
Zone Manager
5 Yearsyrs
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Average Length of Employment
Route Driver 3.1 years
Warehouse/Driver 3.0 years
Driver 2.6 years
Warehouse Clerk 2.5 years
Stock Driver 2.2 years
Warehouse Worker 1.8 years
Driver Assistant 1.5 years
Top Careers Before Warehouse/Driver
Driver 24.4%
Cashier 4.7%
Supervisor 2.9%
Technician 2.6%
Cook 2.4%
Manager 2.3%
Top Careers After Warehouse/Driver
Driver 31.6%
Technician 2.8%
Manager 2.1%

Do you work as a Warehouse/Driver?

Warehouse/Driver Demographics

Gender

Male

91.7%

Female

7.1%

Unknown

1.2%
Ethnicity

White

59.0%

Hispanic or Latino

20.6%

Black or African American

10.7%

Asian

6.2%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

87.9%

French

3.7%

Polish

1.9%

Portuguese

0.9%

Hebrew

0.9%

German

0.9%

Samoan

0.9%

Chickasaw

0.9%

Carrier

0.9%

Russian

0.9%
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Warehouse/Driver Education

Schools

University of Phoenix

18.9%

The Academy

7.4%

Houston Community College

5.7%

Liberty University

5.7%

Coastal Bend College

5.1%

Texas Southern University

4.6%

Fresno City College

4.0%

Glendale Community College

4.0%

Salt Lake Community College

4.0%

Monroe Community College

4.0%

South Plains College

4.0%

Kaplan University

4.0%

Universal Technical Institute

4.0%

Hillsborough Community College

4.0%

Pima Community College

3.4%

Hudson Valley Community College

3.4%

Fox Valley Technical College

3.4%

Kirkwood Community College

3.4%

College of DuPage

3.4%

Miami Dade College

3.4%
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Majors

Business

23.3%

General Studies

10.6%

Criminal Justice

9.7%

Automotive Technology

7.0%

Computer Science

5.8%

Precision Metal Working

3.9%

Education

3.6%

General Education, Specific Areas

3.6%

Accounting

3.2%

Electrical Engineering

3.2%

Management

3.1%

Graphic Design

3.1%

Communication

2.9%

Psychology

2.7%

Heating And Air Conditioning

2.7%

Environmental Control Technologies/Technicians

2.5%

Liberal Arts

2.4%

Computer Information Systems

2.4%

Electrical Engineering Technology

2.2%

Industrial Technology

2.1%
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Degrees

Other

51.5%

Associate

17.0%

Bachelors

15.7%

Certificate

9.4%

Diploma

3.7%

Masters

1.5%

License

0.9%

Doctorate

0.3%
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Top Skills for A Warehouse/Driver

  1. Delivery Trucks
  2. Customer Service
  3. Safety Regulations
You can check out examples of real life uses of top skills on resumes here:
  • Warehouse duties and forklift responsibility of offloading and on loading delivery trucks.
  • Utilized excellent customer service skills, by ensuring customer satisfaction.
  • Transported customers to city and suburban locations while following all safety regulations.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
  • Operate forklift unload trucks and materials when came in, daily inventory of materials, deliver materials to job sites daily

How Would You Rate Working As a Warehouse/Driver?

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Top Warehouse/Driver Employers

Jobs From Top Warehouse/Driver Employers

Warehouse/Driver Videos

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UN-OFFICIAL Forklift training video - Order Picker

Warehouse Forklift Driver Gives A Whole New Meaning To The Domino Effect

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