What does a warehouse/driver do?

A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery. They check all the loaded items to ensure that the orders are correct, return defective items, and update the inventory sheet. A warehouse driver must operate the delivery vehicle, perform engine repairs, and follow safety practices and procedures. A warehouse driver also responds to the customers' inquiries and concerns and escalates complaints of incorrect merchandise and defective items to management.
Warehouse/driver responsibilities
Here are examples of responsibilities from real warehouse/driver resumes:
- Load unload trucks deliver water with box truck CDL.
- Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
- Sort packages by region, deliver packages to customers, handle cash-on-delivery payments, process business pickups, utilize DIAD board technology
Warehouse/driver skills and personality traits
We calculated that 21% of Warehouse/Drivers are proficient in Customer Service, Math, and Basic Math. They’re also known for soft skills such as Mechanical skills, Sales skills, and Visual ability.
We break down the percentage of Warehouse/Drivers that have these skills listed on their resume here:
- Customer Service, 21%
Delivered equipment to customers, provided good customer service in dealing with any damage claims and gathering necessary invoice signatures.
- Math, 16%
Apply math skills with inventory counts and pieces picked for delivery and counting and handling money.
- Basic Math, 15%
Performed numerous other duties that include paperwork, basic math, inventory and warehouse manufacturing principles.
- CDL, 7%
Drive a Box truck that needed a CDL to make deliveries to other hospitals and off site locations.
- Cleanliness, 6%
Maintained warehouse to ensure cleanliness and organized.
- Pallets, 4%
Executed daily operations with forklift and electric pallet runner.
"customer service," "math," and "basic math" are among the most common skills that warehouse/drivers use at work. You can find even more warehouse/driver responsibilities below, including:
Sales skills. Many warehouse/driver duties rely on sales skills. "driver/sales workers are expected to persuade customers to purchase new or different products.," so a warehouse/driver will need this skill often in their role. This resume example is just one of many ways warehouse/driver responsibilities rely on sales skills: "worked in sales office answering phones & entering customer orders in computer, also greeted incoming customers. "
Visual ability. Another skill that relates to the job responsibilities of warehouse/drivers is visual ability. This skill is critical to many everyday warehouse/driver duties, as "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." This example from a resume shows how this skill is used: "load delivery vehicle and visually check items for damage. "
Hand-eye coordination. A big part of what warehouse/drivers do relies on "hand-eye coordination." You can see how essential it is to warehouse/driver responsibilities because "drivers need to observe their surroundings at all times while operating a vehicle." Here's an example of how this skill is used from a resume that represents typical warehouse/driver tasks: "maintain clean warehouse, and truck coordination of inventory control reports. "
Customer-service skills. Another common skill required for warehouse/driver responsibilities is "customer-service skills." This skill comes up in the duties of warehouse/drivers all the time, as "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." An excerpt from a real warehouse/driver resume shows how this skill is central to what a warehouse/driver does: "load and unload, cycle counts, invoiced counts, order puller and driver and customer relations. "
Math skills. While "math skills" is last on this skills list, don't underestimate its importance to warehouse/driver responsibilities. Much of what a warehouse/driver does relies on this skill, seeing as "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." Here is a resume example of how this skill is used in the everyday duties of warehouse/drivers: "clean the place up skills useddriving, math, forklift pallet jack"
The three companies that hire the most warehouse/drivers are:
- Genuine Parts41 warehouse/drivers jobs
- Hudson Group
39 warehouse/drivers jobs
- Advance Auto Parts24 warehouse/drivers jobs
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Warehouse/driver vs. Material handler/warehouse
A warehouse material handler is responsible for assisting warehouse operations, moving merchandise from one place to another, labeling products, performing quality check procedures, packaging goods, and loading and unloading items from distribution vehicles. Warehouse material handlers operate warehouse tools and equipment for production, as well as ensuring the adequacy of stock inventory needed for orders and deliveries. A warehouse material handler also updates product information on the database and do administrative tasks, such as writing reports and responding to customers' inquiries and concerns.
There are some key differences in the responsibilities of each position. For example, warehouse/driver responsibilities require skills like "cdl," "cleanliness," "pickup," and "hvac." Meanwhile a typical material handler/warehouse has skills in areas such as "work ethic," "warehouse environment," "supply support," and "ladders." This difference in skills reveals the differences in what each career does.
Material handler/warehouses earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $34,722. On the other hand, warehouse/drivers are paid more in the manufacturing industry with an average salary of $34,924.material handler/warehouses tend to reach similar levels of education than warehouse/drivers. In fact, material handler/warehouses are 0.3% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Warehouse/driver vs. Delivery driver/warehouse
A warehouse delivery driver is responsible for transporting goods and services from the warehouse to different assigned locations. Warehouse delivery drivers record the inventory materials receipt before and after delivery to ensure the merchandise's correct quantity and quality. They also maintain the condition of the engine and immediately detect inconsistencies to avoid delays in deliveries. A warehouse delivery driver assists customers with their inquiries and concerns and escalates complaints to management for resolution.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that warehouse/driver responsibilities requires skills like "cleanliness," "pallets," "pickup," and "warehouse." But a delivery driver/warehouse might use other skills in their typical duties, such as, "safety standards," "customers homes," "customer complaints," and "sales floor."
On average, delivery driver/warehouses earn a lower salary than warehouse/drivers. Some industries support higher salaries in each profession. Interestingly enough, delivery driver/warehouses earn the most pay in the transportation industry with an average salary of $34,891. Whereas warehouse/drivers have higher pay in the manufacturing industry, with an average salary of $34,924.delivery driver/warehouses earn similar levels of education than warehouse/drivers in general. They're 0.0% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Warehouse/driver vs. Truck driver/warehouse
A General Warehouse Associate performs a variety of tasks at warehouses on a day-to-day basis. They typically receive and process shipments, organize stocks, inspect packages to ensure quantity and quality, maintain inventory and other records, operate tools and equipment such as forklifts and scanners, utilize warehouse spaces, and prepare products subjected for deliveries. Moreover, a General Warehouse Associate must maintain an active communication line with staff for a smooth and efficient workflow.
The required skills of the two careers differ considerably. For example, warehouse/drivers are more likely to have skills like "customer service," "math," "basic math," and "cleanliness." But a truck driver/warehouse is more likely to have skills like "otr," "dot," "pallet jack," and "food products."
Truck driver/warehouses earn the highest salary when working in the finance industry, where they receive an average salary of $35,339. Comparatively, warehouse/drivers have the highest earning potential in the manufacturing industry, with an average salary of $34,924.When it comes to education, truck driver/warehouses tend to earn similar degree levels compared to warehouse/drivers. In fact, they're 0.4% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Warehouse/driver vs. General warehouse associate
Types of warehouse/driver
Updated January 8, 2025











