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Warehouse manager/driver skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical warehouse manager/driver skills. We ranked the top skills for warehouse managers/driver based on the percentage of resumes they appeared on. For example, 17.8% of warehouse manager/driver resumes contained customer service as a skill. Continue reading to find out what skills a warehouse manager/driver needs to be successful in the workplace.

15 warehouse manager/driver skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how warehouse managers/driver use customer service:

Maintained adequate inventory levels -Scheduled deliveries between customers and drivers -Delivered and installed home medical equipment -Retained customers by providing customer service
Promoted to Inside Sales: provided excellent customer service ensuring that all customers received accurate products

2. Delivery Truck

Here's how warehouse managers/driver use delivery truck:

Maintained vehicle service on delivery trucks and warehouse equipment.
Supervised warehouse workers and delivery truck drivers.

3. Safety Regulations

Here's how warehouse managers/driver use safety regulations:

Directed on-site safety regulations and reported to management on performance.
Verify that a safe working environment exists at all times and that safety regulations are followed.

4. Inventory Control

Here's how warehouse managers/driver use inventory control:

Perform inventory control transfers and maintain communication and coordination of third party deliveries and special orders.
Adjusted ever changing inventory to maintain quality and inventory control.

5. CDL

Here's how warehouse managers/driver use cdl:

Obtained Class A Commercial Drivers License (CDL class A) in 2005 with N tanker endorsement.
Certified to operate an indoor and an outdoor forklift and a CDL Rated Diesel Truck.

6. Pallet Jack

Here's how warehouse managers/driver use pallet jack:

General warehouse responsibilities included: fill customer orders, receive incoming product, answer phones, operate forklift/pallet jack.
Use of warehouse machinery including forklifts, pallet jacks, and various other moving equipment.

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7. Load Trucks

Here's how warehouse managers/driver use load trucks:

Load unload trucks, forklift operator, stand up lift, electric jack.
Used forklift to load and unload trucks to and from the warehouse.

8. Warehouse Inventory

Here's how warehouse managers/driver use warehouse inventory:

Administered operational procedures for activities such as purchasing, stocking, maintaining and transporting materials while keeping warehouse inventory current.
Managed shipping and receiving facilities including: forklift operation, freight distribution, loading and unloading warehouse inventory.

9. Customer Orders

Here's how warehouse managers/driver use customer orders:

Packed and delivered customer orders throughout Indianapolis and the surrounding counties
Verified all customer orders for accuracy.

10. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how warehouse managers/driver use warehouse operations:

Planned and improved warehouse operations on a continued basis to avoid overstock of merchandise, utilizing space efficiently and effectively.
Direct achievement of performance objectives related to productivity, quality, service and safety of warehouse operations.

11. Medical Equipment

Medical equipment refers to apparatus for use in medical procedures.

Here's how warehouse managers/driver use medical equipment:

Delivered and setup medical equipment.
Deliver medical equipment to patients.

12. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how warehouse managers/driver use cycle counts:

Do daily cycle counts, issue inventory report, dead stock report, and goods age report to logistics manager.
Get pricing from vendors and work with them to get stock put in as well as cycle counts weekly.

13. Warehouse Equipment

Here's how warehouse managers/driver use warehouse equipment:

Created and reviewed all Operating Procedures, and Increase warehouse efficiency by replacing warehouse equipment with more accurate and efficient equipment.
Inspected physical condition of warehouse equipment and prepared work orders for repairs and requisitions for replacement of residential and commercial equipment.

14. Straight Truck

Straight Truck have qualities similar to that of a normal truck but the one thing which distinguishes it from a normal tractor-truck is that all of the axles in a straight truck are attached to one frame only. In addition, the straight trucks are often compared with U-Haul trucks who also happen to be similar in appearance.

Here's how warehouse managers/driver use straight truck:

Make some local deliveries to customers in a 26 foot straight truck.
Operate straight trucks that require a class B commercial drivers license.

15. Inventory Management

Here's how warehouse managers/driver use inventory management:

Facilitate inventory management and inform superiors of low inventory numbers.
Inventory management and production scheduling.

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List of warehouse manager/driver skills to add to your resume

The most important skills for a warehouse manager/driver resume and required skills for a warehouse manager/driver to have include:

Customer Service
Delivery Truck
Safety Regulations
Inventory Control
CDL
Pallet Jack
Load Trucks
Warehouse Inventory
Customer Orders
Warehouse Operations
Medical Equipment
Cycle Counts
Warehouse Equipment
Straight Truck
Inventory Management

Data Storage System
Customer Relations
Delivery Schedules
Safety Standards
Physical Counts
Sales Floor
Computer System
General Maintenance
HVAC
Building Maintenance
Security Procedures
Hazardous Materials
Distribution Operations
Clean Warehouse
Delivery Vehicle

Stock Warehouse
Operational Procedures
LTL
Personnel Policies
Truck Maintenance
Inventory Counts
Commercial Vehicles
Vehicle Maintenance
Inventory System
Warehouse Organization
Fleet Vehicles
Delivery Route
FedEx
Counter Sales
Entire Warehouse

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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