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Warehouse manager skills for your resume and career

Updated January 8, 2025
4 min read
Warehouse manager example skills
Below we've compiled a list of the most critical warehouse manager skills. We ranked the top skills for warehouse managers based on the percentage of resumes they appeared on. For example, 13.9% of warehouse manager resumes contained customer service as a skill. Continue reading to find out what skills a warehouse manager needs to be successful in the workplace.

15 warehouse manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how warehouse managers use customer service:
  • Controlled team of 6 professionals supervised day to day operations including customer service, product ordering, warehouse and delivery operations.
  • Delivered customer service to patients and customers, including meeting quality standards for services, and evaluation of customer satisfaction.

2. Safety Regulations

Here's how warehouse managers use safety regulations:
  • Supervised and enforced compliance of company policy and procedure and safety regulations to ensure a safe and effective work environment.
  • Coordinated department operations including: raw material storage and inventory control with close monitoring of safety regulations and requirements.

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how warehouse managers use safety procedures:
  • Directed warehouse operations, including traffic management, branch safety procedures, product inventory & distribution, and quality control.
  • Managed all warehouse operations including loading and unloading of trucks, inventory control, cleanliness and safety procedures.

4. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how warehouse managers use logistics:
  • Coordinated all defense utilization management office, defense logistics agency and recoverable item report requirements to include vehicle and support equipment.
  • Assigned employee tasking for company inventory, equipment accountability, ordering replacement equipment, and planning customer logistics requirements.

5. Inventory Control

Here's how warehouse managers use inventory control:
  • Performed data entry duties into operational systems and performed inventory control on all activities related to warehouse operation shipping and receiving.
  • Position entailed supervisor management of warehouse employees, shipping and receiving, inventory control, delivery scheduling and Human Resource functions.

6. Shipping Receiving

Here's how warehouse managers use shipping receiving:
  • Supervised all warehouse, shipping receiving and inventory control activity to ensure that employee performance adhered to company policies and procedures.
  • Warehouse manager I was in charge 3 Associates scheduling merchandise management ordering shipping receiving and also assembling

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7. Delivery Truck

Here's how warehouse managers use delivery truck:
  • Managed inventory-Managed delivery trucks and drivers-Managed shipping products-Customer relations
  • Supervised eight employees and participated in the day-to-day operation including loading and unloading delivery trucks, checking and inventorying each shipment.

8. Purchase Orders

Here's how warehouse managers use purchase orders:
  • Coordinated and approved and expedited material creating purchase orders from vendors providing Bill of Ladings for inbound material.
  • Warehouse and delivery staff management, purchase order processing, inventory control systems management, shipping/inventory reporting.

9. ISO

Here's how warehouse managers use iso:
  • Increased productivity by developing procedures to improve efficiency and accuracy of inventory control in compliance with company and ISO requirements.
  • Implemented effective operating procedures/working practices, re-wrote ISO procedures to reflect such changes, and continually updated.

10. Warehouse Inventory

Here's how warehouse managers use warehouse inventory:
  • Managed and maintained warehouse inventory - Controlled product delivery and relocation - Installed landscaping -Olive Baptist Church Christmas Program -Habit for Humanity
  • Manage and organized entire warehouse Inventory and distribute all equipment and tools Communicate directly to the cable provider Collect and return equipment

11. Customer Orders

Here's how warehouse managers use customer orders:
  • Managed real-time turnaround of customer orders with meticulous record keeping that met company standards for safety, security, and productivity.
  • Collaborated daily with Customer Service Manager to effectively maximize daily production goals as well as special customer orders.

12. Pallet Jack

Here's how warehouse managers use pallet jack:
  • Coordinated the movement of merchandise utilizing a forklift and/or pallet jacks ensuring adherence to all standing warehouse and safety policies.
  • Operated various warehouse equipment including pallet jack and motorized forklift.

13. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how warehouse managers use cycle counts:
  • Coordinated the receiving and distribution of all incoming materials, oversaw monthly cycle counts of material used internally and externally.
  • Conducted cycle counts and year-end inventory of company stock including inventory maintained on technicians' vehicles and researched discrepancies.

14. Outbound Shipments

Here's how warehouse managers use outbound shipments:
  • Oversee all inbound/outbound shipments nationally/internationally.
  • Delegated management tasks according to inbound and outbound shipments and observed activities preventing damage or shrinkage to materials or product.

15. Inventory Management

Here's how warehouse managers use inventory management:
  • Work with vendors to effectively utilize human and capital resource to insure just in time inventory management and lean manufacturing protocols.
  • Inventory management, processed and shipped defectives, assigned work assignments, unloaded and received inventory, and daily customer interaction.
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List of warehouse manager skills to add to your resume

The most important skills for a warehouse manager resume and required skills for a warehouse manager to have include:

  • Customer Service
  • Safety Regulations
  • Safety Procedures
  • Logistics
  • Inventory Control
  • Shipping Receiving
  • Delivery Truck
  • Purchase Orders
  • ISO
  • Warehouse Inventory
  • Customer Orders
  • Pallet Jack
  • Cycle Counts
  • Outbound Shipments
  • Inventory Management
  • Warehouse Equipment
  • Corrective Action
  • Distribution Operations
  • Safety Standards
  • WMS
  • Warehouse Functions
  • Warehouse Associates
  • Data Storage System
  • Security Procedures
  • Operational Procedures
  • RF
  • Physical Counts
  • Equipment Maintenance
  • Personnel Policies
  • LTL
  • Physical Inventory
  • FDA
  • Direct Reports
  • EX
  • Computer System
  • Customer Complaints
  • Stock Control
  • Sales Floor
  • Fifo
  • Inventory Counts
  • Inventory System
  • Warehouse Layout
  • FedEx
  • Order Fulfillment
  • Materials Handling
  • Material Flow
  • Unload Trucks
  • Sales Orders
  • Branch Management
  • Customer Relations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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