Below we've compiled a list of the most important skills for a warehouse manager. We ranked the top skills based on the percentage of warehouse manager resumes they appeared on. For example, 13.9% of warehouse manager resumes contained customer service as a skill. Let's find out what skills a warehouse manager actually needs in order to be successful in the workplace.

15 Essential Warehouse Manager Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on warehouse manager resumes:
  • Controlled team of 6 professionals supervised day to day operations including customer service, product ordering, warehouse and delivery operations.
  • Delivered customer service to patients and customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Provided customer service, operated forklift, and operated machinery necessary for successful running of flooring warehouse.
  • Assist production department with architectural blueprint reproduction, customer service, delivery of blueprint originals and reproductions.
  • Provided customer service support to internal and external customers in reference to shipment tracking and inventory control.

2. Safety Regulations

Here's how safety regulations is used on warehouse manager resumes:
  • Supervised and enforced compliance of company policy and procedure and safety regulations to ensure a safe and effective work environment.
  • Coordinated department operations including: raw material storage and inventory control with close monitoring of safety regulations and requirements.
  • Ensured shipping equipment, refrigerated units and conveyors were properly controlled, protected and utilized with safety regulations.
  • Directed all warehouse operations, including shipping, receiving, inventory control Maintained compliance with all safety regulations.
  • Ensured all appropriate safety regulations were followed both with regards to personal safety and safety of inventory.

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how safety procedures is used on warehouse manager resumes:
  • Directed warehouse operations, including traffic management, branch safety procedures, product inventory & distribution, and quality control.
  • Managed all warehouse operations including loading and unloading of trucks, inventory control, cleanliness and safety procedures.
  • Established and monitored safety procedures and protocol to safeguard warehouse operations by maintaining OSHA guidelines.
  • Conduct safety awareness and area audits to ensure safe operations and safety procedures are followed.
  • Participated in bi-monthly safety committee meetings in which new safety procedures were discussed and implemented.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Uline Jobs (70)
  2. Sherwin-Williams Jobs (67)
  3. Johnstone Supply Jobs (53)
  4. Ferguson Enterprises Jobs (157)
  5. US Foods Jobs (52)

4. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how logistics is used on warehouse manager resumes:
  • Coordinated all defense utilization management office, defense logistics agency and recoverable item report requirements to include vehicle and support equipment.
  • Assigned employee tasking for company inventory, equipment accountability, ordering replacement equipment, and planning customer logistics requirements.
  • Ensured mandatory connections existed for installation of modular systems (electrical outlets- cable connections- inspection deadlines- logistics scheduling).
  • Coordinated logistics for finished product to ensure customer requirement deliveries of all products were met to ensure customer satisfaction.
  • Customer-oriented, Customer relations, Quality control, Inventory control, Personnel management, Logistics management, Data entry

5. Inventory Control

Here's how inventory control is used on warehouse manager resumes:
  • Performed data entry duties into operational systems and performed inventory control on all activities related to warehouse operation shipping and receiving.
  • Position entailed supervisor management of warehouse employees, shipping and receiving, inventory control, delivery scheduling and Human Resource functions.
  • Supervised and ensured inventory control procedures were implemented IAW with respective Army Regulations and Federal Acquisition Regulations (FAR).
  • Coordinated locker inspections and maintained inventory control for over 6,000 hazardous material containers located on-board Naval Air Station Jacksonville.
  • Planned and implemented inventory control procedures, including annual inventory checks and maintenance of the on-line inventory system.

6. Shipping Receiving

Here's how shipping receiving is used on warehouse manager resumes:
  • Supervised all warehouse, shipping receiving and inventory control activity to ensure that employee performance adhered to company policies and procedures.
  • Warehouse manager I was in charge 3 Associates scheduling merchandise management ordering shipping receiving and also assembling
  • Supervised warehouse personnel; management of warehouse stock including shipping receiving and inventory control.
  • Truck driver warehouse manager, shipping receiving forklift driver inventory pulling orders and stocking
  • Managed ordering, inventory, shipping receiving, merchandising and delivery.

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7. Delivery Truck

Here's how delivery truck is used on warehouse manager resumes:
  • Managed inventory-Managed delivery trucks and drivers-Managed shipping products-Customer relations
  • Supervised eight employees and participated in the day-to-day operation including loading and unloading delivery trucks, checking and inventorying each shipment.
  • Coordinate maintenance of powered equipment, delivery trucks and warehouse buildings and oversee daily inspection reports.
  • Supervised loading and unloading of delivery trucks carefully inspecting all product integrity.
  • Unloaded and processed new merchandise from the delivery truck; managed warehouse inventory

8. Purchase Orders

Here's how purchase orders is used on warehouse manager resumes:
  • Coordinated and approved and expedited material creating purchase orders from vendors providing Bill of Ladings for inbound material.
  • Warehouse and delivery staff management, purchase order processing, inventory control systems management, shipping/inventory reporting.
  • Warehouse Manager; Shipping Associate Responsibilities include creating company purchase orders by collaborating with different vendors.
  • Expanded inventory management database to track requisitions, purchase orders, and assembly orders for manufacturing.
  • Managed preparation and placement of purchase orders and ensured purchases adhered to negotiated contract agreements.

9. ISO

Here's how iso is used on warehouse manager resumes:
  • Increased productivity by developing procedures to improve efficiency and accuracy of inventory control in compliance with company and ISO requirements.
  • Implemented effective operating procedures/working practices, re-wrote ISO procedures to reflect such changes, and continually updated.
  • Field coordination of chemical trailers and ISO for proper placement according to customer specifications.
  • Maintained accurate inventory and shipping records, ensuring compliance with Sarbanes-Oxley and ISO requirements.
  • Operated all areas of responsibility effectively and efficiently while adhering to ISO 9000 principals.

10. Warehouse Inventory

Here's how warehouse inventory is used on warehouse manager resumes:
  • Managed and maintained warehouse inventory - Controlled product delivery and relocation - Installed landscaping -Olive Baptist Church Christmas Program -Habit for Humanity
  • Manage and organized entire warehouse Inventory and distribute all equipment and tools Communicate directly to the cable provider Collect and return equipment
  • Established operational procedures such as verification of incoming and outgoing shipments, handling and disposition of materials and maintaining warehouse inventory.
  • Managed all warehouse inventory processes with the end objective of ensuring clients received their merchandise within company guidelines and time guarantees
  • Maintain accurate warehouse inventory, order warehouse supplies, operate and create preventative maintenance schedule for operating equipment within facility.

11. Customer Orders

Here's how customer orders is used on warehouse manager resumes:
  • Managed real-time turnaround of customer orders with meticulous record keeping that met company standards for safety, security, and productivity.
  • Collaborated daily with Customer Service Manager to effectively maximize daily production goals as well as special customer orders.
  • Reviewed sales forecast and customer orders and developed daily production schedules and consistently achieved monthly goals.
  • Worked routinely with customer service representatives and sales representatives to expedite customer orders.
  • Ensured that all domestic and international customer orders were completed with proper documentation.

12. Pallet Jack

Here's how pallet jack is used on warehouse manager resumes:
  • Coordinated the movement of merchandise utilizing a forklift and/or pallet jacks ensuring adherence to all standing warehouse and safety policies.
  • Operated various warehouse equipment including pallet jack and motorized forklift.
  • Operated and maintained equipment i.e.forklifts and pallet jack.
  • Operated forklift/pallet jacks/hand trucks daily.
  • Implemented P.M.s for all forklifts, forklift batteries and chargers, electric pallet jacks, dock equipment and pallet wrapping equipment.

13. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how cycle counts is used on warehouse manager resumes:
  • Coordinated the receiving and distribution of all incoming materials, oversaw monthly cycle counts of material used internally and externally.
  • Conducted cycle counts and year-end inventory of company stock including inventory maintained on technicians' vehicles and researched discrepancies.
  • Achieved 99.7% accuracy on physical inventory after employing cycle counts and mini-inventories to address extensive inventory inaccuracies.
  • Perform product rotation, actively participates in accurate cycle counts, inventory discrepancies and physical inventory counts.
  • Directed all inventory control procedures, including implementing regular cycle counts and physical inventory.

14. Outbound Shipments

Here's how outbound shipments is used on warehouse manager resumes:
  • Oversee all inbound/outbound shipments nationally/internationally.
  • Delegated management tasks according to inbound and outbound shipments and observed activities preventing damage or shrinkage to materials or product.
  • Received goods into inventory and interfaced with customer to advise receipts and scheduling of outbound shipments to third-party destinations.
  • Organized, coordinated and controlled all warehouse functions, direction and coordination all inbound/outbound shipments.
  • Staged outbound shipments and inbound receiving for employees to efficiently and effectively expedite orders.

15. Inventory Management

Here's how inventory management is used on warehouse manager resumes:
  • Work with vendors to effectively utilize human and capital resource to insure just in time inventory management and lean manufacturing protocols.
  • Inventory management, processed and shipped defectives, assigned work assignments, unloaded and received inventory, and daily customer interaction.
  • Maintained an inventory control system using warehouse procedures and inventory control methods including bar coding and automated inventory management systems.
  • Inventory management: rotation of inventory and stock quality, and analyzed inventory discrepancies via reports and yearly inventory.
  • Managed all warehouse operations including receiving, shipping, inventory management/control, customer service, and supervising warehouse workers.
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The eight most common skills based on Warehouse Manager resumes in 2023.

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List Of Skills To Add To Your Warehouse Manager Resume

According to recent trends, the most relevant warehouse manager Resume Keywords for your resume are:

  • Customer Service
  • Safety Regulations
  • Safety Procedures
  • Logistics
  • Inventory Control
  • Shipping Receiving
  • Delivery Truck
  • Purchase Orders
  • ISO
  • Warehouse Inventory
  • Customer Orders
  • Pallet Jack
  • Cycle Counts
  • Outbound Shipments
  • Inventory Management
  • Warehouse Equipment
  • Corrective Action
  • Distribution Operations
  • Safety Standards
  • WMS
  • Warehouse Functions
  • Warehouse Associates
  • Data Storage System
  • Security Procedures
  • Operational Procedures
  • RF
  • Physical Counts
  • Equipment Maintenance
  • Personnel Policies
  • LTL
  • Physical Inventory
  • FDA
  • Direct Reports
  • EX
  • Computer System
  • Customer Complaints
  • Stock Control
  • Sales Floor
  • Fifo
  • Inventory Counts
  • Inventory System
  • Warehouse Layout
  • FedEx
  • Order Fulfillment
  • Materials Handling
  • Material Flow
  • Unload Trucks
  • Sales Orders
  • Branch Management
  • Customer Relations

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Online Courses For Warehouse Managers

One of the best ways to acquire the skills needed to be a warehouse manager is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since warehouse managers benefit from having skills like customer service, safety regulations, and safety procedures, we found courses that will help you improve these skills.

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1. Modernizing Data Lakes and Data Warehouses with Google Cloud


The two key components of any data pipeline are data lakes and warehouses. This course highlights use-cases for each type of storage and dives into the available data lake and warehouse solutions on Google Cloud in technical detail. Also, this course describes the role of a data engineer, the benefits of a successful data pipeline to business operations, and examines why data engineering should be done in a cloud environment. This is the first course of the Data Engineering on Google Cloud...

2. Warehouse Management -Advanced Strategies and Best Practices


Warehouse Management Advanced level course on Strategy, Leadership qualities with 18 examples of industry best practices...

3. SAP S/4 HANA EWM - Extended Warehouse Management


Learn how to organize and operate EWM - Extended Warehouse Management functionality in SAP S/4 HANA...

4. Data Warehouse Developer-SQL Server/ETL/SSIS/SSAS/SSRS/T-SQL


Develop and Implement a Data Warehouse Solution Step by step...

5. Complete Inventory Management in Microsoft Excel & TALLY ERP9


Inventory, StockControl, Inventory Control, Microsoft Excel inventory, Stock Calculation, Inventory Valuation, LIFO, FIFO, WACC...

6. Implementing a Data Warehouse with SQL Server 2012


Implementing a Data Warehouse with SQL Server 2012 (Exam 70-463)...

7. Supply Chain Management A-Z: Operations & Logistics Basics


Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager...

8. Data Warehouse - The Ultimate Guide


Master Data Warehousing, Dimensional Modeling & ETL process...

9. Fundamentals of Logistics, Supply Chain & Customer Service


Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

10. Data Warehouse Fundamentals for Beginners


Best Practices and Concepts for Architecture and Dimensional Design...

11. ISO 22000. Food Safety Management System.


Learn about hazard identification and assessment, PRPs, Critical Control Points, and the requirements in ISO 22000:2018...

12. Laravel 9 - Build Complete Inventory Management System A-Z


In This Course, You Will Build Two Different Projects With Laravel 9 including Inventory Management System A-Z...

13. OSHA Safety Training: Heat Stress Management


A Workplace Safety Management Course for Current and Future Safety Professionals...

14. ISO 45001. Occupational Health & Safety management system


Build a career in occupational health & safety. Learn the requirements of ISO 45001...

15. SAP Materials Management (MM) Super User Training


Complete Beginner and Intermediate Purchasing & Inventory Management Training - Perform all the task in SAP in no time...

16. Operational Risks Management ORM


Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

17. Hotel Management Fundamentals - Hotel Management Operations


Learn hospitality management basics, dive into hotel operations, succeed in your hospitality career and become a manager...

18. SAP Quality Management - SAP QM - Training Course


Complete Guide to the SAP Quality Management course. We will discuss all aspects of Quality Management Consultancy...

19. ISO 22000:2018 - Food Safety Management System (FSMS)


The Pioneer Training Course on ISO 22000 & Food Safety Lectures on Terms, Clauses, Transition 100% Standard Coverage...

20. OSHA Workplace Safety (General Industry 6 Hr Class)


Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

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