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  • Senior Manager of Customer Success Operations

    Menlo Ventures

    Warehouse operations manager job in San Francisco, CA

    Employment Type Full time Department Sales & Marketing Compensation San Francisco Bay Area $155K - $177K Envoy's compensation package includes a market-competitive salary, equity for all full-time roles, and excellent benefits. Final offers may vary within the provided range, depending on experience, expertise, and other factors. Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together. Learn more at envoy.com About the role Envoy is seeking a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross-functionally in a high-growth environment. This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ. You will Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership. Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design. Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross-functional strategic initiatives, research workstreams, and special projects. Own all post-sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi-weekly business reviews. Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long-term org structure. Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations. Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership. Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity. Translate business requirements into technical specifications for BI teams; communicate insights across technical and non-technical audiences. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross-functional strategic initiatives, research workstreams, and special projects. Design and optimize GTM processes to improve customer conversion, retention, and expansion. You have 7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS. 2-3 years of team leadership/management experience preferred. Experience building and scaling operations in a fast-paced startup environment Comfortable operating in ambiguity and creating clarity out of complexity. Strong analytical, strategic, and process design skills. Excellent communication and stakeholder management abilities Passion for solving problems and driving cross-functional alignment. You'll get A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact in helping customers create a great workplace experience. Support for your personal and professional growth. By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such that Envoy may process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law. Compensation Range: $155K - $177K #J-18808-Ljbffr
    $155k-177k yearly 3d ago
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  • Senior Manager, Controllership & AP Operations (India)

    The Association of Technology, Management and Applied Engineering

    Warehouse operations manager job in San Francisco, CA

    A leading cybersecurity company is seeking a Manager for Controllership Operations Accounting. This role involves supervising the India-based accounting team, ensuring the efficiency of finance processes, and collaborating with the US team on projects. Ideal candidates have significant public accounting experience, ideally from a Big 4 firm, and a CPA certification. This position offers opportunities for professional growth in a dynamic environment that values diversity and inclusiveness. #J-18808-Ljbffr
    $121k-176k yearly est. 1d ago
  • Senior Warehouse Manager

    Innersense Organic Beauty 3.9company rating

    Warehouse operations manager job in Tracy, CA

    Who We Are Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense." Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care. Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and wellbeing for people and the planet. Senior Warehouse Manager The Senior Warehouse Manager is a key member of the Operations leadership team, responsible for overseeing all warehouse, inventory, and customer operations functions across Innersense's headquarters and distribution centers. Reporting to the Director of Operations, this role provides strategic leadership to ensure world-class fulfillment, inventory accuracy, and customer service-while fostering a culture of safety, sustainability, and continuous improvement. This role directly manages the Sr. Operations Manager and Warehouse Lead, ensuring alignment across people, processes, and systems to deliver operational excellence. Key Responsibilities Leadership & People Development Lead and develop a high-performing warehouse team, fostering accountability, engagement, and alignment with company values and B-Corp commitments. Build organizational capability to support scalability and business growth through effective workforce planning, clear goal-setting, and continuous coaching. Establish and track productivity goals aligned with company KPIs to drive operational excellence and employee development. Safety, Compliance & GMP Ensure full compliance with OSHA, GMP, and company safety standards through proactive programs, training, and regular audits. Maintain a culture of safety and accountability, leading corrective actions and continuous improvement in all warehouse functions. Oversee emergency preparedness, incident reporting, and corrective action planning to uphold a safe and compliant workplace. Warehouse Operations & Fulfillment Oversee all inbound and outbound operations to ensure timely, accurate, and compliant order fulfillment. Collaborate with warehouse leadership to optimize workflows, apply lean methodologies (5S, Kanban, standard work), and improve key performance indicators including OTIF, cycle time, accuracy, and productivity. Manage transportation negotiations and international shipping operations, balancing cost, service, and compliance with import/export requirements. Inventory Management & Systems Ensure inventory accuracy and integrity through cycle counts, audits, and reconciliation across NetSuite and RF Smart. Identify and resolve root causes of discrepancies, implementing corrective actions in partnership with Finance and Operations. Maintain high data quality to support financial accuracy and supply chain visibility. Cross-Functional & Strategic Alignment Partner cross-functionally with Supply Chain, Finance, Marketing, and Contract Manufacturing to align warehouse operations with business objectives. Lead strategic initiatives related to warehouse expansion, automation, and technology enhancement to drive scalability, efficiency, and sustainability. Champion innovation and process improvements that strengthen cost efficiency and customer satisfaction. Other Duties as Assigned Skills and Requirements: Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field - or equivalent experience. 8+ years of progressive experience in warehouse, logistics, or operations management, including leadership of 20+ employees. Proven success in managing inventory, fulfillment, and distribution operations with a focus on accuracy, efficiency, and continuous improvement. Skilled in negotiating domestic and international transportation contracts and managing global freight operations. Strong understanding of OSHA and GMP standards in warehouse or manufacturing environments. Demonstrated expertise in lean methodologies (5S, Kanban, one-piece flow) and process optimization. Experience leading large-scale operational changes such as expansion, relocation, or automation. Strategic, data-driven leader with strong analytical, communication, and cross-functional collaboration skills. Proficiency with warehouse management systems (WMS); NetSuite and RF Smart preferred. Strong vendor management and negotiation capabilities related to logistics and transportation. About you: You're a proactive and strategic leader who thrives in a fast-paced, purpose-driven environment. You inspire teams to perform at their best, balance operational excellence with people-first values, and drive continuous improvement while championing sustainability and safety. This is a salaried, full-time, in-office position. This role will begin at our headquarters in Concord, California for a few months of training, then transition to Tracy, California, permanently. Target Salary Based on Experience The standard range for this position is $100,000 - $110,000 per year plus bonus Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits. ----------------------------------------------------------------- Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days) for all eligible employees. Applicants must be at least 18 years old to apply. Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law. We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.
    $44k-80k yearly est. 3d ago
  • Warehouse Operations Manager

    Halco USA 4.1company rating

    Warehouse operations manager job in Fremont, CA

    Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at **************** Role Description We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence. Key Responsibilities Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics. Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss. Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times. Team Leadership and Development Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations. Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement. Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity. Compliance and Standards ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits. Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed. Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities. Equipment and Technology Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date. Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports. Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors. Operational Excellence Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement. Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels. Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence. Ethics and Professionalism High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers. Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values. Qualifications Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential. Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus. Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage. Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills. Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods. Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment. Key Competencies Strong organizational and time-management skills Attention to detail and problem-solving abilities Ability to thrive on feedback and be a team player Ability to work under pressure and meet tight deadlines Adaptability to changing priorities and operational needs Commitment to fostering a safe and inclusive workplace Work Environment The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands. Occasional evening or weekend work may be required to meet operational needs. Collaboration with other departments, such as procurement, logistics, and sales, is frequent. Compensation and Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Application Process To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace. Resumes should be submitted to ********************
    $33k-42k yearly est. 1d ago
  • 2bd Shift Manufacturing Warehouse Lead

    Industrial Metal Supply Co 3.8company rating

    Warehouse operations manager job in San Jose, CA

    Industrial Metal Supply, founded in 1948, is a leading metal distributor with seven locations in California and Arizona. We are seeking a Warehouse Lead to play a significant role in the future growth at our San Jose, CA, location. Hours: 3:00 PM to 11:30 pm plus overtime if necessary Pay Rate-$28-$32 per hour RESPONSIBILITIES AND DUTIES With Little or No Supervision and Direction: Is knowledgeable of materials and material locations. Assist in maintaining inventory on consumables. Safely locates, identifies, and pulls material indicated on work orders using appropriate material handling equipment, such as forklifts, side loader, and scissor lifts. Verifies the size of materials and products with the use of calipers, a micrometer, tape measures, and the established color-coding system. Verifies that pulled material meets or exceeds Company quality standards. Follow all established Company safety rules. Creates and models a culture of “safety first”, trains others, and ensures that all associates who work or enter the warehouse follow Company safety rules. Documents all materials pulled using the IMS process. Comprehends and utilizes the proper tagging process. Understands the use of “Heat” and “Lot” numbers and properly identifying and handling related materials Keeps all material of the same grade kept together. Is knowledgeable of and institutes proper packaging procedures required for different types of materials. Follows through on work orders to ensure that correct material is pulled and processed in conjunction with special instructions. Interacts and communicates with customers and fellow associates in a friendly, courteous, and professional manner at all times. Maintains a clean warehouse environment by ensuring that proper housekeeping is followed during the shift and effectively coordinated between shifts. Follows Company protocols assisting in the investigation and documentation of all safety incidents including workers' compensation accidents, near-misses, driver accidents and incidents, and accidents involving customers. Conducts brief (three minute) safety coaching sessions on an occasional basis at the direction of the Shift Supervisor. Processes ORD paperwork to include material certificates (MTR), certificates of compliance (C of Cs) and any other customer requests. Train associates in all aspects of warehouse operations. Identifies and properly handles brokered items, customer dedicated materials, and buy-outs. Reads and follows through on work orders to ensure that correct material is properly loaded on Company vehicles. Assist other departments as needed. Assists other associates with stocking materials. Fills in for shift supervisors on a temporary basis when needed. Updates the location of materials in IMS System when materials are moved. Efficiently handles sheet material and safely operates cutting equipment. Inspects product to meet s quality requirements and customer requests. Disseminates critical information regarding safety concerns, associate issues, customer service, and equipment matters to management and team members in a timely manner. Conducts and documents monthly safety inspections. Understands equipment limits, coordinating all production needs to maximize the use of saws. Assists supervisor with respect to equipment usage and needs. Inspects incoming material to verify it meets Company standards. Processes material returns and receives all inbound material from third party delivery services, such as UPS, FedEx, and Freightliner. Coordinator of production, housekeeping, special projects and stocking to assist shift supervisor Ensures that daily checklists maintained on processing equipment, forklifts, side loaders, order pickers and trucks are properly completed and submitted in a timely manner. Carries out the policies outlined in the associate handbook for all warehouse associates on all shifts. Accountable for significant safety activities, including maintain a safe work environment for associates, customers and guests, ensuring that new associates are trained on the job hazards and safety rules prior to assignment of work, providing continuous training on proper lifting techniques, and enforcing all safety program rules, regulations, and practices. Performs other duties as assigned. SKILLS Practically applying proficient math skills, proper spelling, grammar, and punctuation. Proficiency in operating modern desktop computers, related software, and related modern office equipment. Proficiency using Microsoft Office Suite computer software. Proficiency in utilizing IMS business systems. Excellent verbal, non-verbal, and written skills. Driving Company vehicles courteously, in compliance with all vehicle laws and regulation, and above all, with safety always in mind. Operating applicable vehicles and loading machinery to include forklifts, side loaders, scissor lifts, cherry pickers, and overhead cranes. Properly operates basic measuring tools, including calipers, a micrometer, and tape measures, converting metric and English measurements when required. Safely operating power equipment to include a variety of saws and shears. IMS offers valuable employee benefits including: Medical, Dental and Vision 401k matched by the employer up to 3% Vacation time (grows with your years at IMS) Paid Sick time Training and Advancement Opportunities Education Reimbursement Competitive Pay with Unlimited Growth Potential Regular Set Schedules Want to learn more about what we do check out this video!
    $28-32 hourly 21h ago
  • WAREHOUSE LEAD

    Amtec Staffing 4.2company rating

    Warehouse operations manager job in Oakley, CA

    Work schedule: 1st shift QUALIFICATIONS 5 years of warehouse experience with a record of excellence Forklift Certified Experience leading a team Class C California Driver's License with a minimum of 3 years driving experience with a record of excellence. JOB SUMMARY: The Warehouse Lead's primary role is to lead daily tasks and oversee completion of warehouse activities, ensuring the Client is operating accurately and efficiently while following safety procedures. The employee delivers and receives products safely and on time from customers in an efficient and professional manner while complying with all city, state, federal and DOT regulations requirements. The primary goal is to exceed the needs of all Customers safely while maintaining all Client's Core Values. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk; and stoop, kneel, crouch or crawl. The employee is often required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Must be able to operate a pallet jack. WORK ENVIRONMENT While performing the duties of this job, the employee is on the road and in the typical warehouse setting, which is adequately lighted, heated, and ventilated. The employee is exposed to moving vehicles, road hazards, fumes, or airborne particles. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be regular and consistent in attendance.
    $37k-50k yearly est. 3d ago
  • Freight Operations Manager

    Collabera 4.5company rating

    Warehouse operations manager job in Hayward, CA

    DAY TO DAY Oversee daily brokerage operations, providing direct mentorship and accountability for the team to ensure aggressive volume and margin targets are met. Audit daily load boards and TMS entries to ensure 100% coverage, verifying that all high-priority freight is moving and that documentation (BOLs, PODs) is flowing correctly through the system. Oversee the rigorous vetting of new carriers, ensuring all insurance, safety ratings, and authority requirements meet company standards to mitigate risk and cargo claims. Review daily "buy/sell" spreads for the team, providing real-time pricing guidance based on current market volatility to protect gross margins while remaining competitive. Identify and fix bottlenecks in the communication chain between brokers, shippers, and carriers, implementing more efficient use of the TMS or automated tracking tools. Act as the final "fixer" for critical operational failures, such as missed pickups, equipment breakdowns, or double-brokering attempts, ensuring minimal impact on the client's supply chain. MUST HAVES 5-10 years of senior-level experience in a high-volume truck brokerage, with a deep understanding of FMCSA/DOT regulations, carrier vetting standards, and the Carmack Amendment for claims management. Hands-on expertise with Tier-1 Transportation Management Systems (TMS) such as McLeod (PowerBroker), Tai, Turvo, or MercuryGate, including the ability to build custom reporting dashboards for Jason. Proven track record of managing and expanding a diverse carrier base (Full Truckload, LTL, and Specialized) using tools like DAT iQ, Truckstop, and real-time rate-visibility platforms. Direct experience managing a P&L, including setting gross margin targets, overseeing surety bond compliance, and managing credit risks for new shippers. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
    $99k-139k yearly est. 3d ago
  • Operations Manager III

    PTR Global

    Warehouse operations manager job in Cupertino, CA

    Senior Fraud Operations Specialist Duration: Contract As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve. This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers. Responsibilities: Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies. Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products. Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners. Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly. Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress. Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards. Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams. Key Qualifications: Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices. Expertise in fraud prevention, compliance, and risk management controls within the payments industry. Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times. Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention. Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels. Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment. Exceptional attention to detail, with proven project management experience in operational support. Schedule Notes: Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06 About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
    $60-70 hourly 4d ago
  • Proposal Strategy and Operations Manager San Francisco, Remote

    Picnichealth

    Warehouse operations manager job in San Francisco, CA

    Proposal Strategy and Operations Manager At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about. PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data. Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started! The Opportunity As the Proposal Strategy and Operations Manager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen. At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI. What you'll do: Strategic Proposal Leadership Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions Analyze RFPs and client requirements to develop winning positioning and messaging Proposal Management & Execution Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals. Content Development & Optimization Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools Work with solutions and design to ensure consistent messaging and branding across all proposal materials Win/Loss Analysis & Continuous Improvement Conduct thorough win/loss analyses to identify improvement opportunities Track proposal metrics and conversion rates to optimize processes Collaborate with Sales teams to understand client feedback and market dynamics Implement process improvements based on data-driven insights What you'll bring: 5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.” Proven track record of winning competitive, high-value proposals (>$1M) Experience with real-world evidence, clinical research, or healthcare data strongly preferred Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives Bachelor's degree required; degree in Life Sciences, Business, or related field preferred We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward. Why will PicnicHealth win in Clinical Research? Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software. PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites: PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research. At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values. We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule. Target Base Salary Range: $125K - $150K The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. You also get: Family friendly environment Flexible time off 401k plan Free PicnicHealth account Equipment and internet funds for home office set up Wellness Stipend Equal Opportunity Statement PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong. Create a Job Alert Interested in building your career at PicnicHealth? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have 5+ years of experience leading complex RFP responses within a CRO, real-world evidence vendor, or digital health company supporting life sciences clients? * Select... Why do you want to join PicnicHealth? (optional) In your eyes, what is the most critical element of a successful picnic? (optional) #J-18808-Ljbffr
    $125k-150k yearly 4d ago
  • Anthropic is Seeking a Data Operations Manager

    Globalsouthopportunities

    Warehouse operations manager job in San Francisco, CA

    Data Operations Manager - Anthropic Work Model: Hybrid (minimum 25% in-office) About Anthropic Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact. Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety. Role Overview: Data Operations Manager The Data Operations Manager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment. This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets. Strategic Impact The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including: Tool-use accuracy Long-horizon reasoning Robustness to prompt injection Safety alignment and human feedback integration By enabling researchers to move faster without compromising quality, the Data Operations Manager ensures that data remains a competitive and ethical advantage in advanced AI development. Key Responsibilities The Data Operations Manager will: Own and execute data strategy across research initiatives, including: Reinforcement Learning from Human Feedback (RLHF) AI safety and alignment research Tool use and agentic workflows Design and implement scalable operational systems that translate research goals into reliable data pipelines Build and manage strategic vendor partnerships for data collection, labeling, and annotation Establish evaluation frameworks and quality standards for state-of-the-art AI training data Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations Partner with senior research leaders to align data execution with long-term model development roadmaps Candidate Profile Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology. Required Qualifications: Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles Exceptional project management skills with the ability to manage multiple complex workstreams Strong communication skills across technical and non-technical audiences Familiarity with large language models or a demonstrated interest in AI training methodologies High organizational discipline and comfort operating in ambiguous, fast-paced environments Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets Demonstrated passion for AI safety and data quality Preferred Qualifications: Experience with data collection, labeling, or annotation for AI/ML systems Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows Prior work with AI research teams or research-focused organizations Vendor and contractor management experience Consulting background translating complex requirements into executable plans Track record of implementing process improvements or quality systems at scale Compensation and Benefits Base Salary Range: $250,000 - $365,000 USD annually Total compensation includes: Equity Comprehensive benefits Potential incentive compensation Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces. Logistics and Policies Education Requirement: Bachelor's degree or equivalent professional experience Hybrid Policy: Employees are expected to be in-office at least 25% of the time Visa Sponsorship: Available for many roles, with legal support provided Relocation: Candidates may be asked about relocation flexibility Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds. Culture and Values Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems. Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works. Why This Role Matters The Data Operations Manager position offers a rare opportunity to: Influence the core capabilities and safety of frontier AI systems Build foundational infrastructure that enables responsible AI scaling Contribute meaningfully to the future of safe and aligned artificial intelligence #J-18808-Ljbffr
    $80k-142k yearly est. 1d ago
  • GTM Strategy & Operations Manager

    Anrok

    Warehouse operations manager job in San Francisco, CA

    San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting. Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations. Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution. Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale. Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization. What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role. Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale. Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact. Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background. You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required. Bonus points for experience in partner/channel sales operations. What we offer The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off‑sites and in‑person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week. ------------------------------------ #J-18808-Ljbffr
    $80k-142k yearly est. 4d ago
  • Credit Risk Operations Manager

    Airwallex

    Warehouse operations manager job in San Francisco, CA

    Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally. What you'll do As a Credit Risk Operations Manager, you will help manage Airwallex's global credit risk exposure. You'll assess prospective and existing merchants, define and track risk performance, and partner with cross‑functional teams to drive both growth and protection. You'll leverage data‑driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation. This role is based in San Francisco. Responsibilities: Manage Airwallex's credit risk exposure across all product offerings Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods) Drive Know Your Business (KYB) processes to build and maintain a diversified, high‑quality merchant portfolio Define, monitor and deliver against global credit risk performance KPIs Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring Develop structured reporting and dashboards to give global visibility into credit risk performance Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation Strengthen risk awareness across global stakeholders and proactively surface emerging risks Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk Deep understanding of credit fundamentals - including financial statement analysis, cash flow assessment, collateral structures, and exposure management Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure Ability to identify and elevate emerging credit risks across payment products and geographies Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non‑technical stakeholders Proven ability to manage multiple priorities in a fast‑paced environment with precision and attention to detail Ownership mindset: you take accountability, drive clarity, and execute with urgency Preferred qualifications: Advanced proficiency in data analysis tools (e.g. SQL) Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions Background in regulatory compliance and/or operational risk management Track record of defining and reporting KPIs to improve process performance Deep understanding of payment processing systems and associated credit, fraud, and operational risks Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ****************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr
    $80k-142k yearly est. 1d ago
  • Logistics Operations Manager

    Morrison Express 4.3company rating

    Warehouse operations manager job in San Francisco, CA

    Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred. MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
    $73k-104k yearly est. 2d ago
  • Strategy and Operations Manager, Market Growth (San Francisco)

    Curri, Inc.

    Warehouse operations manager job in San Francisco, CA

    As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams. Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership. What you will do: Own the growth and expansion of a key market, launching initial customers and onboarding drivers Prospect, outreach, visit, and get customers to complete their first delivery with Curri Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering Develop and foster relationships with new and existing customers Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs What you need to have: Bachelor's degree in business, engineering, or related field (or equivalent work experience) 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy Be a self‑starter that thrives in a fast‑paced, often ambiguous environment Scrappy mentality and willingness to get into the weeds no matter the task Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions Comfort with in‑person meetings and conveying the value of a product to various audiences Willing to travel around their market 50% of the time Natural ability to problem‑solve and isn't afraid to challenge the status quo Team player who actively collaborates with other teams across the organization What is in it for you? You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work. Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you. Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work. There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work. We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant. $100,000 - $120,000 a year Who are we? We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com. Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram. #J-18808-Ljbffr
    $100k-120k yearly 4d ago
  • Strategy and Operations Manager

    Trilyon, Inc.

    Warehouse operations manager job in Mountain View, CA

    Strategy & Operations Manager Duration: 9+ Months Contract About the Role We are seeking a Strategy & Operations Manager to lead and support cross-functional strategic initiatives, optimize business operations, and drive effective decision-making across teams. This is a high-impact role suited for professionals who excel in structured problem-solving, cross-functional collaboration, and strategic execution. In this role, you will be responsible for framing complex business challenges, gathering insights through data and research, and translating these into actionable strategies. You will work directly with senior stakeholders to align on business goals, influence key decisions, and drive critical initiatives to execution. Minimum Qualifications 6+ years of experience in management consulting, corporate strategy, operations, investment banking, venture capital, private equity, or a similar advisory role; or 4+ years with an advanced degree (e.g., MBA). 3+ years of experience collaborating with executive-level stakeholders. 2+ years of experience leading strategic initiatives or managing cross-functional programs. Key Responsibilities Lead strategic and operational initiatives from inception to execution, ensuring clarity, alignment, and measurable impact. Partner closely with leadership and functional teams to operationalize recommendations and support long-term planning. Translate market and internal insights into forward-looking business and technology strategies. Identify and define critical business issues and develop structured, data-driven solutions. Develop business cases, define key requirements, and support implementation planning for complex initiatives. Drive internal communications strategy and planning, including team-wide updates and leadership presentations. Support business planning activities, including OKRs, quarterly reviews, budget planning, and team operations. Coordinate cross-functional workflows to ensure effective collaboration, timely delivery, and accountability. Analyze business performance metrics and develop recommendations to optimize operations and execution. Provide analytical depth to strategic projects, developing compelling business recommendations through quantitative and qualitative analysis. Key Skills & Competencies Strong expertise in business insights, data analysis, and problem-solving Proficient in developing and monitoring KPIs and operational metrics Experience in change management and driving adoption across teams Advanced ability to influence and align stakeholders, including senior leaders Strong understanding of business operations, systems analysis, and strategy design Effective communicator with experience in internal communications and event planning Ability to manage projects independently and lead cross-functional teams Skilled in negotiation, decision-making, and driving consensus Equal Employment Opportunity Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable. Mayank Prakash Recruitment Lead P: ************** E: **************************
    $80k-140k yearly est. 1d ago
  • Talent Operations Manager: Relocation & Budgeting Leader

    Williams-Sonoma, Inc. 4.4company rating

    Warehouse operations manager job in San Francisco, CA

    A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr
    $77k-123k yearly est. 2d ago
  • RevOps: Solutions Operations Manager for ProServ & SE

    Intercom 4.8company rating

    Warehouse operations manager job in San Francisco, CA

    A leading AI customer service company is seeking a Solutions Operations Manager in San Francisco to enhance operational processes across its Professional Services and Solutions Engineering teams. The ideal candidate has over 5 years of experience in a high-growth SaaS or AI environment, strong analytics skills, and a track record of effective project management. This role offers competitive salary and benefits, hybrid working conditions, and opportunities for professional growth. #J-18808-Ljbffr
    $69k-123k yearly est. 2d ago
  • VCA AI Knowledge and Data Operations Sr. Manager

    Visa 4.5company rating

    Warehouse operations manager job in San Francisco, CA

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Sr. Manager, Knowledge Base and Data Operations is responsible for building and maintaining the platform's knowledge base, ensuring seamless data ingestion from internal sources (such as Visa dashboards and enterprise data) and external feeds. This role manages taxonomy, quality control, and retrieval-augmented generation (RAG) pipelines to guarantee agents access accurate, up-to-date information. The Sr. Manager collaborates on data governance and bias mitigation, supporting the integrity and reliability of the platform's data assets. Key Responsibilities: Knowledge Base Management: Build, maintain, and optimize the platform's knowledge base to support AI agent operations. Data Ingestion: Oversee data ingestion processes from internal sources (e.g., Visa dashboards, enterprise data) and external feeds, ensuring completeness and accuracy. Taxonomy & Organization: Develop and manage taxonomy structures to enable efficient data categorization and retrieval. Quality Control: Implement quality control measures to ensure data accuracy, consistency, and reliability. RAG Pipelines: Design and maintain retrieval-augmented generation (RAG) pipelines to provide agents with timely, relevant information. Data Governance: Collaborate with stakeholders on data governance policies, ensuring compliance and best practices. Bias Mitigation: Work to identify and mitigate bias in data sources and agent outputs. Collaboration: Partner with tech, product, and business teams to align data operations with platform goals. Continuous Improvement: Monitor data operations, gather feedback, and drive ongoing enhancements to knowledge base and data processes. Documentation: Maintain clear documentation of data ingestion, taxonomy, quality control, and RAG pipeline processes. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Extensive experience in knowledge base management, data operations, and enterprise data environments. Proven ability to design and implement data ingestion pipelines and taxonomy structures. Strong background in quality control, RAG pipelines, and data governance. Demonstrated expertise in bias mitigation and ensuring data integrity. Excellent analytical, problem-solving, and technical skills. Outstanding communication and collaboration abilities. Ability to manage multiple projects concurrently and deliver results in a fast-paced environment. Deep understanding of digital trends, data management technologies, and enterprise platforms. Team player with a collaborative approach and commitment to developing talent. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,700.00 to 223,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $119k-153k yearly est. 4d ago
  • Logistics Manager, Robotics Support Operations

    Deepmind

    Warehouse operations manager job in Mountain View, CA

    Snapshot Join the Workplace, Innovations & Experience Team as a Logistics Manager accelerating Google DeepMind's access to mission-critical assets. You will be the trusted expert, responsible for the end-to-end management of the global shipping pipeline, balancing the critical priorities of maximum velocity, international compliance, and operational efficiency. Your primary focus is translating GDM's ambitious procurement needs into seamless logistics execution. This role requires a proactive and hands-on professional who applies deep trade expertise and project management principles to mitigate risks, unblock bottlenecks, and drive continuous process improvements across the logistics lifecycle, ultimately ensuring GDM remains at the forefront of pioneering developments. About us Artificial Intelligence could be one of humanity's most useful inventions. At Google DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority. The role As the Logistics / Operations Manager, your primary role will be to ensure assets procured by the business are shipped with maximum velocity, and within internal / external legal and compliance frameworks. You will act as a partner between the Robotics team requiring shipping, and Google's centralised Logistics, Legal, and Compliance teams. The core purpose of this role is to accelerate the shipping pipeline by proactively managing the end-to-end logistics process. This spans from understanding shipping requirements and producing accurate shipping documentation through to timely final delivery. You will apply project management principles to, at times, coordinate large, multi-shipment initiatives, which may cross various jurisdictions. Where pain points or bottlenecks are identified, you will work to unblock these, driving continuous improvement through change management. Your success will directly ensure the GDM business maintains its velocity and remains at the forefront of pioneering developments. A natural growth area for this role will be to oversee and manage inventory, as this will enable a clear pipeline for the logistics workload. Key responsibilities Drive the end-to-end logistics pipeline, ensuring maximum delivery velocity and adherence to internal Google policies and external customs / legal frameworks. Act as the primary liaison, fostering high-value partnerships between GDM and centralised Google partner teams to translate business needs into actionable logistics plans. Serve as the subject matter expert on shipping requirements, advising internal stakeholders on how geopolitical shifts and regulatory changes-such as new US tariffs-will impact supply chain strategy and costs. Working cross-functionally to ensure logistics feasibility is integrated into early-stage planning decisions. Apply project management principles to coordinate complex, multi-shipment programs and initiatives (e.g. worldwide shipping for conferences), ensuring alignment across cross-functional teams to meet mission-critical deadlines. Drive continuous improvement across the Robotics logistics lifecycle, identifying and executing process improvements to mitigate bottlenecks. Lead the dissemination of post-project learnings and operational metrics, providing stakeholders with the data visibility required to identify trends and optimize future logistics planning. About you You are a proactive, hands-on logistics professional who thrives on managing global shipping pipelines and ensuring mission-critical assets move with precision and speed. You excel in a highly cross-functional environment, acting as a bridge between ambitious internal teams and centralised partners. To set you up for success as the Logistics Manager, we look for the following skills and experience: Extensive experience in managing sizeable programs across a variety of operating environments, with the proven skill to navigate through ambiguity and adjust and adapt program strategies as conditions change Extensive experience partnering with senior stakeholders, adapting approach to stakeholder preferences and navigating conflicting priorities Strong communicator, able to develop meaningful relationships with key partners and use these to influence action and outcomes A solution-focused mindset, with the proven ability to identify pain points and drive sustainable process improvements that enhance operational efficiency Naturally curious and enjoy working across a large range of different subjects with ease, quickly gaining the knowledge you need to be effective Passionate about our mission, proactive about learning and acquiring knowledge to enhance your experience The following are also preferable: Experience in end-to-end logistics management, trade compliance, or a related supply chain role, preferably within a fast-paced technology or research environment Able to demonstrate proficiency in all core logistics aspects, including Incoterm negotiations and shipping documentation, while having a practical understanding of trade compliance frameworks (e.g. export/import licensing, ATA Carnets), and understanding the various roles of all parties within the logistics workflow (ie. customs brokers, security etc) Leverage a passion for AI and emerging technologies to identify innovative applications within the logistics lifecycle, piloting tools that drive automation, accuracy, and efficiency The US base salary range for this full-time position is between $130,000 - $191,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process. Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.
    $73k-110k yearly est. Auto-Apply 41d ago
  • Strategic Ops & Growth Manager - Equity

    Menlo Ventures

    Warehouse operations manager job in San Francisco, CA

    A leading tech company in California seeks a Business Operations & Strategy Manager to turn strategic ambiguity into actionable plans. You will manage leadership operations, develop insights from data, and oversee partnerships while collaborating closely with executives. This role requires 5-7 years in strategy or operations, with strong financial modeling skills. The compensation is competitive, ranging from $160K to $180K plus equity, in an on-site role that promises impactful contributions and a dynamic work environment. #J-18808-Ljbffr
    $160k-180k yearly 3d ago

Learn more about warehouse operations manager jobs

How much does a warehouse operations manager earn in Cupertino, CA?

The average warehouse operations manager in Cupertino, CA earns between $30,000 and $49,000 annually. This compares to the national average warehouse operations manager range of $26,000 to $45,000.

Average warehouse operations manager salary in Cupertino, CA

$38,000
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