Warehouse Operations Manager job description

Plan, direct, and coordinate the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications. Operate with independence and autonomy during multiple shifts, as needed. Act in liaison role with Quality Assurance, Logistics and Sanitation and Maintenance departments. Ensure compliance with all federal and regulatory requirements that are common to the food industry. Manage production staff of three direct reports and up to 150 indirect reports
Essential Functions


Manage the daily operations of all production lines. Review production schedules and production orders to make decisions concerning inventory requirements and work procedures, while considering budgetary limitations and time constraints. Manage production leads, supervisors and indirectly manage logistics, sanitation and maintenance staff. Review operations and consult with technical staff to resolve production or modification of machines or equipment to improve production. Develop and implement production tracking and quality control systems - analyzing production, quality control, maintenance, and other operational reports, to detect and resolve production problems. Ensure compliance with all federal, state and international regulatory requirements, including Occupational Safety and Health Administration (OSHA and MIOSHA), Federal Drug Administration (FDA), United States Department of Agriculture (USDA), British Retail Consortium (BRC), and applicable manufacturing and production principles. Recommend short and long-term operating objectives in areas such as cost reduction, quality improvement, new product development and/or integration. Interact with Quality, Human Resources, Research and Development, Maintenance, and other staff to maintain a positive working environment. Assist in coordinating and supporting continuous improvement/lean initiatives within the facility.



Minimum Knowledge, Skills and Abilities


Bachelor's degree in Engineering, Business Management or related discipline. Equivalent experience may be considered in lieu of a formal degree. Minimum of ten (10) years of experience in the manufacturing and/or quality assurance of food products with knowledge of raw materials, production processes, quality control costs and other techniques for maximizing effective manufacture and distribution of goods. Previous experience in production management or supervision. Demonstrated knowledge of federal, state and international regulatory laws and regulations (ie OSHA, FDA, USDA and BRC, etc.) Familiarity with machines and tools, their design, uses, repair and maintenance. Evidence of highly developed verbal, written and presentation communication skills with the ability to communicate information to a wide variety of audiences. Demonstrated organization and planning skills and developing specific goals and plans to prioritize, organize and accomplish work goals. Evidence of ability to analyze information, evaluate results and choose the best solution and solve problems.



Preferred Knowledge, Skills and Abilities


Knowledge of Lean, Six Sigma and other best practices techniques.



Working Conditions


This position is located in a manufacturing environment. Ability to lift 25 pounds.

DISH is a Fortune 200 company that supports 125+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.

Our dedication to customer experience is paying off: in 2022, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the fifth year in a row.

The Inventory Specialist manages the flow of material and equipment (satellite dishes, our award winning receivers and DVRs and associated hardware) in and out of the warehouse supporting both our internal and external customers.
Pay/Benefits


$15.75/Hour Insurance Benefits including Medical, Dental, and Vision; HSA contributions of up to $520/year by taking the tobacco free pledge, health assessment, and enrolling in online Rx and Virtual Visits;
401(k) retirement plan with company-match vested funds of $.50 per dollar up to $2,500/year plus generous profit sharing; Stock Purchase Plan - Option to acquire DISH stock at 15% discounted rates; Deep discounts with Smart Home Services products such as soundbars, routers, and smart cameras/doorbells; Tuition Reimbursement of up to 75% of eligible expenses up to $2,000 per year at an accredited college or university after 90 days of employment plus discounts with several universities we've partnered with; Ongoing training and development to maximize your career potential.



Primary responsibilities include the following:


Document the quantity and type of equipment, merchandise, and/or supplies stocked in warehouse and/or on vans as well as all of the materials needed for the different types of installations and service calls; Maintain an accurate physical count of van product, warehouse product and saleable products on a daily, weekly and/or monthly basis; Receive returned equipment, new inventory and vendor shipments, stocks the inventory in the warehouse, and prepares shipments for return to the remanufacturing department and records distributed hardware information in the computer tracking system; Complete daily inventory transactions for all product used, linking them to the proper accounts; Assist supervisor with all inventory replenishment reports and inventory related communications with other departments.


A successful Inventory Specialist will have the following:


Must possess a valid driver's license in the State you are seeking employment in, with a driving record that meets DISH's minimum safety standard; Willingness to work flexible hours, including weekends, and will be compensated for overtime; Employees must frequently lift and/or move up to 75 pounds, may occasionally be required to lift up to 125 pounds; Employees must be able to safely operate warehouse equipment (pallet jack, and/or a forklift); 50% of this role is computer based, must have intermediate level MS Office experience.
Compensation: $15.75/Hour
From versatile health perks to new career opportunities, check out our benefits on our careers website .

Candidates need to successfully complete a pre-employment screen, which may include a drug test.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company

Summary

Coordinates and leads Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

Core Responsibilities
Directs all Operations activities and teammates within a small or medium-sized (based on revenue, complexity, headcount) Distribution Center (DC), or multiple functions within a large-sized DC.Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate performance feedback, individual performance feedback, and corrective actions where needed.Works with Operations leadership to develop and execute initiatives to improve DC metrics that drive financial performance.Reviews and approves appropriate DC or functions' expenses, and makes capital recommendations where appropriate.Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.Implements the conversion of new customers at the DC to ensure successful implementation of new business Enforces DC adherence to company developed SOP's / WI's for warehouse management and transportation.Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.Oversees DC or functions' succession planning, identifying, attracting, developing, coaching, and retaining talent.Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience
Bachelor's degree required9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry Previous supervisory, leadership, planning, communication, organization, and people motivation experience highly preferred Or any combination of relevant education and experience to meet the above requirements In depth knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.Strong financial acumen including prior profit and loss responsibilities.Ability to work fast and effectively within a matrix environment.Demonstrated leadership and people management skills with an ability to lead, coach and mentor all levels of teammates.Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.Exceptional customer relationship skills.Excellent communication and interpersonal skills with an ability to influence senior level management.Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.Proven ability to analyze and conclude; ability to Continuous Improvement methodologies and to standardize processes across multiple sites and functions.Ability to lead and drive change among peers and direct reports.

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If you feel this opportunity could be the next step in your career, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.