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Warehouse operations manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Nina Woodard

Warehouse operations manager example skills

Below we've compiled a list of the most critical warehouse operations manager skills. We ranked the top skills for warehouse operations managers based on the percentage of resumes they appeared on. For example, 16.1% of warehouse operations manager resumes contained customer orders as a skill. Continue reading to find out what skills a warehouse operations manager needs to be successful in the workplace.

15 warehouse operations manager skills for your resume and career

1. Customer Orders

Here's how warehouse operations managers use customer orders:

Coordinate with internal sales staff to effectively complete customer orders and provide customers with service support and technical assistance directly.
Manage daily order processing, inventory control while overseeing timely shipment to customer orders.

2. Pallets

Here's how warehouse operations managers use pallets:

Picked and built pallets for customers' orders following Warehouse Management System* Responsible for identifying damaged product and shortages to inventory.
Introduced operational initiatives that dramatically improved pallet picking/processing performance and achieved/maintained 24-hour delivery for all sites.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how warehouse operations managers use logistics:

Set delivery routes, communication with drivers regarding logistics of deliveries/pick ups to ensure quality service is provided to our customers.
Inventory Management for wireless tower site builds -Implement procedures for new warehousing, Inbound/Outbound operations and logistics.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how warehouse operations managers use customer service:

Provide excellent customer service through effective personnel training and personal service to customers ranging from site employees to contracted executives.
Received recognition for customer service and providing accurate accountability of all inventory items in the section I was accountable for.

5. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how warehouse operations managers use warehouse operations:

Progressed through various companies within the organization, ultimately leading to the position of Warehouse Operations Manager at World Delivery Enterprises.
Major responsibility handle operational aspects of warehouse operations ensure prompt delivery of Maytag products to Major Chicago land Dealers and Builders.

6. Excellent Interpersonal

Here's how warehouse operations managers use excellent interpersonal:

Utilized excellent interpersonal, communicative, and management abilities to promote a cohesive working environment.

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7. Groceries

Here's how warehouse operations managers use groceries:

Provided assistants in customer care also bagging groceries for customers.
Pack groceries in an quick and efficient manner.

8. Cleanliness

Here's how warehouse operations managers use cleanliness:

Maintained warehouse cleanliness and accessibility.
Picked orders and put away product *Drove forklifts, cherry pickers, and reach trucks *Maintained cleanliness and organization of warehouse

9. Math

Here's how warehouse operations managers use math:

Use math to count parts and verify quantities/ part numbers * Stock parts in specific locations and document everything.
Exercise excellent reading and math comprehension skills in day-to-day operations.

10. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how warehouse operations managers use quality standards:

Ensured adherence to deadlines, quality standards, procedures and regulatory requirements.
Implemented and maintained highest of quality standards through process improvements and communications.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how warehouse operations managers use data entry:

Supervised global shipping and receiving, merchandise acquisition and distribution and inventory management, both document and computer data entry.
Receive product purchased overseas and supervise accurate data entry to inventory.

12. Shipping Receiving

Here's how warehouse operations managers use shipping receiving:

Prepared and processed required documents such as pic sheets, bill of lading and related shipping receiving documents.
Directed all areas of order pulling, stocking, truck loading, shipping receiving, printing and production.

13. OSHA

Here's how warehouse operations managers use osha:

Processed/inspected 450 tons of hazardous material/property quality assurance verifying correct documentation and handling to meet OSHA and 49 CFR requirements.
Maintained safety and corporate regulations along with OSHA stipulated guidelines.

14. RF

Here's how warehouse operations managers use rf:

Participated in the evaluation of material handling equipment, RF systems and inventory management systems for possible introduction to facility.
Developed training for picking orders utilizing the RF System in all inbound/outbound responsibilities.

15. Distribution Centers

Distribution centers are vital to the supply chain industry. They feature a specialized center that deals with the storage and shipping of goods as well as other vital distribution processes concerned with stocks and inventory.

Here's how warehouse operations managers use distribution centers:

Developed and rolled out direct delivery system from outside co-packaging vendors to all of Northern California Frito-Lay Distribution Centers.
Coordinated daily shipping activities to multiple pharmaceutical distribution centers and manufacturing facilities for domestic and international markets.

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What skills help Warehouse Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on warehouse operations manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What warehouse operations manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young warehouse operations managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a warehouse operations manager stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all warehouse operations managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of warehouse operations manager skills to add to your resume

The most important skills for a warehouse operations manager resume and required skills for a warehouse operations manager to have include:

Customer Orders
Pallets
Logistics
Customer Service
Warehouse Operations
Excellent Interpersonal
Groceries
Cleanliness
Math
Quality Standards
Data Entry
Shipping Receiving
OSHA
RF
Distribution Centers

Working Independently
Inventory Control
Safety Standards
Warehouse Associates
Worksheets
Payroll
Continuous Improvement
Warehouse Management
Pallet Jack
Lean Six Sigma
Human Resources
Cycle Counts
Operational Procedures
WMS
ISO

Safety Training
Sortation
Safety Procedures
Warehouse Equipment
Management System
Employee Engagement
Industrial Trucks
Ladders
Outbound Shipments
Work Ethic
Customer Satisfaction
FDA
Excellent Organizational
ERP
Lean Manufacturing

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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