Assistant Warehouse Manager
Warehouse operations manager job in San Jose, CA
Join our team as an Assistant Warehouse Manager in a dynamic airport environment!
$65,000 - $75,000 / year
Potential quarterly bonus
Full Benefits Package
Career Growth Opportunities
Hiring Immediately!
Are you a detail-oriented leader passionate about logistics and operations? SSP America is looking for an Assistant Warehouse Manager to oversee warehouse processes, enhance operational efficiency, and lead a dynamic team in a fast-paced warehouse environment. Join us in creating seamless dining experiences for travelers while advancing your career with a global leader in airport dining!
What You'll Do:
Manage incoming and outgoing inventories of food, beverage, equipment, and supplies.
Oversee and assign requisitions, ensuring timely and accurate preparation and delivery of products.
Supervise warehouse team members, fostering a culture of safety and efficiency.
Communicate with restaurant managers, vendors, and other key stakeholders to address any inventory or delivery concerns.
Handle scheduling, inventory management, payroll monitoring, and adherence to safety and health standards.
Perform other duties as assigned to support overall warehouse operations.
What We're Looking For:
Associate or Bachelor's degree in Business Administration or equivalent experience.
2+ years of supervisory experience in warehouse or distribution center operations.
Background in the food, beverage, or restaurant industry is a plus.
Strong communication skills to collaborate with employees, vendors, and customers.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Senior Warehouse Manager
Warehouse operations manager job in Tracy, CA
Who We Are
Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."
Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.
Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and wellbeing for people and the planet.
Senior Warehouse Manager
The Senior Warehouse Manager is a key member of the Operations leadership team, responsible for overseeing all warehouse, inventory, and customer operations functions across Innersense's headquarters and distribution centers. Reporting to the Director of Operations, this role provides strategic leadership to ensure world-class fulfillment, inventory accuracy, and customer service-while fostering a culture of safety, sustainability, and continuous improvement. This role directly manages the Sr. Operations Manager and Warehouse Lead, ensuring alignment across people, processes, and systems to deliver operational excellence.
Key Responsibilities
Leadership & People Development
Lead and develop a high-performing warehouse team, fostering accountability, engagement, and alignment with company values and B-Corp commitments.
Build organizational capability to support scalability and business growth through effective workforce planning, clear goal-setting, and continuous coaching.
Establish and track productivity goals aligned with company KPIs to drive operational excellence and employee development.
Safety, Compliance & GMP
Ensure full compliance with OSHA, GMP, and company safety standards through proactive programs, training, and regular audits.
Maintain a culture of safety and accountability, leading corrective actions and continuous improvement in all warehouse functions.
Oversee emergency preparedness, incident reporting, and corrective action planning to uphold a safe and compliant workplace.
Warehouse Operations & Fulfillment
Oversee all inbound and outbound operations to ensure timely, accurate, and compliant order fulfillment.
Collaborate with warehouse leadership to optimize workflows, apply lean methodologies (5S, Kanban, standard work), and improve key performance indicators including OTIF, cycle time, accuracy, and productivity.
Manage transportation negotiations and international shipping operations, balancing cost, service, and compliance with import/export requirements.
Inventory Management & Systems
Ensure inventory accuracy and integrity through cycle counts, audits, and reconciliation across NetSuite and RF Smart.
Identify and resolve root causes of discrepancies, implementing corrective actions in partnership with Finance and Operations.
Maintain high data quality to support financial accuracy and supply chain visibility.
Cross-Functional & Strategic Alignment
Partner cross-functionally with Supply Chain, Finance, Marketing, and Contract Manufacturing to align warehouse operations with business objectives.
Lead strategic initiatives related to warehouse expansion, automation, and technology enhancement to drive scalability, efficiency, and sustainability.
Champion innovation and process improvements that strengthen cost efficiency and customer satisfaction.
Other Duties as Assigned
Skills and Requirements:
Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field - or equivalent experience.
8+ years of progressive experience in warehouse, logistics, or operations management, including leadership of 20+ employees.
Proven success in managing inventory, fulfillment, and distribution operations with a focus on accuracy, efficiency, and continuous improvement.
Skilled in negotiating domestic and international transportation contracts and managing global freight operations.
Strong understanding of OSHA and GMP standards in warehouse or manufacturing environments.
Demonstrated expertise in lean methodologies (5S, Kanban, one-piece flow) and process optimization.
Experience leading large-scale operational changes such as expansion, relocation, or automation.
Strategic, data-driven leader with strong analytical, communication, and cross-functional collaboration skills.
Proficiency with warehouse management systems (WMS); NetSuite and RF Smart preferred.
Strong vendor management and negotiation capabilities related to logistics and transportation.
About you:
You're a proactive and strategic leader who thrives in a fast-paced, purpose-driven environment. You inspire teams to perform at their best, balance operational excellence with people-first values, and drive continuous improvement while championing sustainability and safety.
This is a salaried, full-time, in-office position. This role will begin at our headquarters in Concord, California for a few months of training, then transition to Tracy, California, permanently.
Target Salary Based on Experience
The standard range for this position is $100,000 - $110,000 per year plus bonus
Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.
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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days) for all eligible employees. Applicants must be at least 18 years old to apply.
Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.
We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.
Warehouse Operations Manager
Warehouse operations manager job in Fremont, CA
Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at ****************
Role Description
We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence.
Key Responsibilities
Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics.
Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss.
Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times.
Team Leadership and Development
Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations.
Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement.
Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity.
Compliance and Standards
ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits.
Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed.
Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities.
Equipment and Technology
Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date.
Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports.
Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors.
Operational Excellence
Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement.
Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels.
Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence.
Ethics and Professionalism
High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers.
Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values.
Qualifications
Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential.
Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus.
Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage.
Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods.
Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment.
Key Competencies
Strong organizational and time-management skills
Attention to detail and problem-solving abilities
Ability to thrive on feedback and be a team player
Ability to work under pressure and meet tight deadlines
Adaptability to changing priorities and operational needs
Commitment to fostering a safe and inclusive workplace
Work Environment
The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands.
Occasional evening or weekend work may be required to meet operational needs.
Collaboration with other departments, such as procurement, logistics, and sales, is frequent.
Compensation and Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development and career growth
Application Process
To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace.
Resumes should be submitted to ********************
Senior Operations Manager / Operations Manager - Indian Food Restaurant
Warehouse operations manager job in San Francisco, CA
Senior Operations Manager (Restaurant / Airport Lounge) - Indian Cuisine
SFO Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a newly built airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities:
Pre-Opening
Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
Working with Facilities for knowledge of all equipment and working with vendors.
Support the USA operations team with open line of communication, mitigating surprises.
Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Expert with LOP knowledge and drives all SLA executions through high-level action plans.
Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.
Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.
Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.
Validating forecast traffic and staffing levels.
Proficient knowledge of culinary recipes and procedures.
Liaising with tri-party agreements to ensure service level agreements are met.
Ensuring the operations runs to contract obligations.
Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.
Responsible for all required Liquor Licenses for leadership and staff that is mandated.
Accountable for direct communication with leadership and facility department for ongoing repair and maintenance
Validating entire badging and parking system and compliance.
Working with airport relationships and guidelines.
Quality Standard & Brand Attributes
Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.
Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.
Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures.
Perform e-LSQ to maintain regular internal audits of the lounge and of service.
People
Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.
Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.
Requirements:
Strong written and verbal communication skills, prefer bilingual Hindi or similar
Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 2 years.
Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.
Able to work under pressure with excellent time management.
Independent, capable in handling diversity in a multicultural organization
Willing to travel
Project management skills, organization skills, and strong time management skills
Strong written and verbal communication skills, prefer bilingual Hindi or similar
Demonstrated knowledge in budget and forecast planning.
Leadership skills and the ability to motivate staff.
Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).
Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
Sr. Field Ops Support Manager
Warehouse operations manager job in San Jose, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Sr Strategic Analytics and Operations Manager
Warehouse operations manager job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As the Sr. Manager of Strategic Analytics and Operations, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross-functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency at scale. This position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results.
Your Impact
Strategic Leadership & Problem Solving: Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences.
Data-Driven Insights, Analytics, and Visualization: Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams.
Operational Excellence: You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization.
Cross-Functional Partnership: Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment.
Team Leadership & Mentoring: Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth.
Qualifications
Your Experience
8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics
3+ years experience with SQL, BigQuery, Tableau
Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights
Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment
Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership
A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision
Experience in the Enterprise Technology sector is a plus
MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred
Additional Information
The Team
You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Senior Operations Manager
Warehouse operations manager job in Concord, CA
Senior Manager, Reagent Manufacturing & Planning Operations
Employment Type: Temp to Perm
Compensation: $160,000-$175,000 annually + 10-15% bonus
About the Role
We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production.
Essential Functions
Build & Scale Reagent Manufacturing Operations
Develop, expand, and mature reagent production processes to support rapid growth.
Build a high-performing manufacturing team through hiring, onboarding, training, and talent development.
Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling.
Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes.
Production Planning for Scale
Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling.
Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability.
Strengthen inventory strategy across raw materials, WIP, and finished goods.
Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks.
Operational Excellence & Systems Implementation
Drive a Lean/continuous improvement culture to increase throughput and reduce scrap.
Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up.
Lead site readiness for audits, certifications, and regulatory inspections.
Collaborate with Engineering on automation, process control systems, and technology adoption.
Cross-Functional Leadership in a High-Growth Environment
Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans.
Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights.
Ensure reagent availability to support commercial launches, new product introductions, and changing field demand.
Other duties as assigned.
Competencies
Scale-up mindset with ability to anticipate future operational needs.
Strong people leadership and team development.
Operational rigor and process-driven thinking.
Effective cross-functional collaboration and influence.
Data-driven decision-making (forecasting, dashboards, planning models).
Continuous improvement orientation.
Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size.
Strong understanding of GMP/ISO13485 and reagent manufacturing processes.
Demonstrated success implementing planning systems, MPS, and capacity models.
Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability.
Experience in biotech, diagnostics, MedTech consumables, or related fields preferred.
Experience implementing or redesigning ERP/MRP systems preferred.
Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred.
Success Measures / KPIs
Build a scalable reagent production team and organization structure.
Implement or enhance ERP/MRP planning tools and dashboards.
Expand reagent manufacturing capacity to meet growth projections.
Improve throughput, yield, and batch success rates while reducing scrap and variability.
Establish a stable MPS process with high schedule adherence.
Enable successful new product launches and technology transfers.
Strengthen quality, compliance, and documentation for scale.
Supervisory Responsibility
This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Logistics Operations Manager
Warehouse operations manager job in San Jose, CA
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Senior Manager Consulting, Legal Operations
Warehouse operations manager job in Oakland, CA
*Candidates must reside on the west coast*
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences.
Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate.
Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.
Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis.
Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate.
Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
Minimum five (5) years experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis
Preferred Qualifications:
Four (4) years of experience consulting in a large multi-hospital system.
Four (4) years of experience working with outpatient/ambulatory service line optimization.
Primary Location: California,Oakland,Ordway
Worker location must align with Kaiser Permanente's Authorized States policy.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Operations Manager III
Warehouse operations manager job in Cupertino, CA
Senior Fraud Operations Specialist Duration: Contract
As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve.
This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers.
Responsibilities:
Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies.
Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products.
Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners.
Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly.
Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress.
Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards.
Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams.
Key Qualifications:
Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices.
Expertise in fraud prevention, compliance, and risk management controls within the payments industry.
Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times.
Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention.
Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels.
Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment.
Exceptional attention to detail, with proven project management experience in operational support.
Schedule Notes:
Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Operations Manager
Warehouse operations manager job in San Francisco, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
*****************************
Operations Manager
Warehouse operations manager job in Santa Clara, CA
The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees.
Duties and Responsibilities:
Coordinate and manage the dispatch of employees, equipment, and materials to job sites.
Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job.
Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently.
Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed.
Oversee the return of equipment, ensure proper inventory [management, and verify job completion reports.
Manage the scheduling of employees and equipment to ensure optimal utilization of resources.
Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance.
Ensure compliance with all safety regulations and procedures, including equipment handling and transport.
Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers.
Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth.
Conduct regular performance evaluations and provide feedback to encourage employee development.
Assist with workforce planning, including recruitment and scheduling of staff based on operational needs.
Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively.
Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness.
Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction
Assist with managing the operational budget, ensuring that resources are used efficiently.
Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines.
Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency.
Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards.
Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols.
Investigate and address any operational or safety incidents, implementing corrective actions where necessary.
And other duties as assigned by your manager.
Required Skills and Abilities:
Strong organizational and time management skills.
Excellent leadership and team-building abilities.
Effective verbal and written communication skills.
Problem-solving and critical thinking skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Vista.
Familiarity with fleet management and scheduling tools.
Strong focus on safety and compliance.
OSHA 30 hour training completed within the last five years.
Essential Core Competencies:
Operational Efficiency: Demonstrated ability to manage day-to-day operations and optimize resource usage.
Leadership: Proven ability to lead and develop teams with a focus on servant leadership.
Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs.
Time Management: Skilled at managing multiple tasks and schedules, ensuring timely execution of all operational activities.
Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management.
Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture.
Resourcefulness: Securing and deploying resources effectively and efficiently.
Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Education and Experience:
Associate's degree in business or logistics preferred; equivalent work experience required.
At least 3-5 years of experience in operations management, preferably within the construction or related industry.
Experience with employee supervision and development.
Familiarity with transportation and logistics coordination.
Physical Requirements:
Ability to lift up to 50 pounds at times.
Prolonged periods of standing, walking, or sitting.
Must be able to navigate job sites, including rough or uneven terrain.
May require occasional travel to job sites or other locations.
Legal Disclaimer:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
Strategy and Operations Manager
Warehouse operations manager job in Mountain View, CA
Strategy & Operations Manager
Duration: 9+ Months Contract
About the Role
We are seeking a Strategy & Operations Manager to lead and support cross-functional strategic initiatives, optimize business operations, and drive effective decision-making across teams. This is a high-impact role suited for professionals who excel in structured problem-solving, cross-functional collaboration, and strategic execution.
In this role, you will be responsible for framing complex business challenges, gathering insights through data and research, and translating these into actionable strategies. You will work directly with senior stakeholders to align on business goals, influence key decisions, and drive critical initiatives to execution.
Minimum Qualifications
6+ years of experience in management consulting, corporate strategy, operations, investment banking, venture capital, private equity, or a similar advisory role; or 4+ years with an advanced degree (e.g., MBA).
3+ years of experience collaborating with executive-level stakeholders.
2+ years of experience leading strategic initiatives or managing cross-functional programs.
Key Responsibilities
Lead strategic and operational initiatives from inception to execution, ensuring clarity, alignment, and measurable impact.
Partner closely with leadership and functional teams to operationalize recommendations and support long-term planning.
Translate market and internal insights into forward-looking business and technology strategies.
Identify and define critical business issues and develop structured, data-driven solutions.
Develop business cases, define key requirements, and support implementation planning for complex initiatives.
Drive internal communications strategy and planning, including team-wide updates and leadership presentations.
Support business planning activities, including OKRs, quarterly reviews, budget planning, and team operations.
Coordinate cross-functional workflows to ensure effective collaboration, timely delivery, and accountability.
Analyze business performance metrics and develop recommendations to optimize operations and execution.
Provide analytical depth to strategic projects, developing compelling business recommendations through quantitative and qualitative analysis.
Key Skills & Competencies
Strong expertise in business insights, data analysis, and problem-solving
Proficient in developing and monitoring KPIs and operational metrics
Experience in change management and driving adoption across teams
Advanced ability to influence and align stakeholders, including senior leaders
Strong understanding of business operations, systems analysis, and strategy design
Effective communicator with experience in internal communications and event planning
Ability to manage projects independently and lead cross-functional teams
Skilled in negotiation, decision-making, and driving consensus
Equal Employment Opportunity
Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Mayank Prakash
Recruitment Lead
P: **************
E: **************************
Warehouse Operations Supervisor
Warehouse operations manager job in Oakland, CA
Oversee and supervise a work group to meet department goals. Schedule is Monday-Friday 4am-12:30pm Monday-Friday. Schedules are subject to change based on business needs and may require overtime.JOB RESPONSIBILITIES
Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
Conducts interviews, hiring and training as necessary.
Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates.
Assists with process improvement initiatives.
Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
Ensure excellent customer service and communication
Receiving:
Check in product completely and accurately
Stock products correctly
Loading:
Pick product for daily deliveries along with special deliveries
Load trucks using good judgment regarding use of space and product safety
Returns:
Inspect and physically count returned merchandise
Restock inventory in appropriate place
Outbound freight of vender returns
Paperwork for all warranty product
Unloading of customer/inventory transfers from corporate warehouses
Operate power equipment, including fork-lift
May work as a backup driver as assigned or directed
Cultivate U.S. Venture's values while inspiring, empowering, recognizing, and guiding team members
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned
Salaried, competitive pay starting at $80,000!
Physical Demands and Work Environment:
Physical demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Protective equipment required: steel
or composite
toe boots, safety vest, harness, seatbelt
, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots.
Work environment: While performing the duties of this job, the employee
may be
exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.
QUALIFICATIONS
Required:
3 years of related experience
Skills and experience sufficient to supervise assistant receivers and helpers
Knowledge of or ability to learn computer systems
Willing to work overtime or flexible hours on short notice
Good memory and scanning abilities
Good communication and math skills
Able to lift up to 65 lbs. with the proper equipment and climb 20 feet on a regular basis
Able to learn to use a forklift
May require valid drivers license and conformance with company driver policy
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
Auto-ApplyProduction & Fulfillment Manager
Warehouse operations manager job in San Rafael, CA
Job Description
Production & Fulfillment Manager
CLASSIFICATION : Exempt
REPORTS TO: Roastery Compliance Manager
About Equator
In 1995, Equator Founders Helen Russell and Brooke McDonnell began their values-driven path, roasting coffee in a Marin County, CA garage. Possessing an obsessive commitment to green coffee sourcing and unparalleled roasting expertise, Equator has committed over 30 years to sustainable and fair trade coffee practices all in the name of creating a remarkable coffee experience for consumers. Today, Equator Coffees is a retail and wholesale coffee roaster and coffee farm owner with twelve retail cafes throughout California-from Marin County to San Francisco to Oakland to Los Angeles and beyond. Throughout the years, Equator Coffees has spearheaded industry-leading sourcing and roasting practices, and has forged progressive partnerships with Michelin-starred chefs, specialty grocers, tech campuses, and more. Women-owned, LGBTQ-founded, and an early adopter of Fair Trade certification, Equator Coffees is the first California coffee roaster to achieve B Corp Certification.
Position Summary
The Production & Fulfillment Manager oversees the full lifecycle of Production, Fulfillment, and Shipping/Receiving operations at the Equator Coffees Roastery. This role serves as a key operational leader responsible for workflow management, food safety compliance, equipment oversight, staffing, and cross-department coordination.
This position manages daily floor operations, prioritizes resources, and ensures accurate, efficient, and high-quality order fulfillment for all wholesale, e-commerce, delivery, and internal retail channels. The Manager also oversees the labeling ecosystem (Bartender, Afinia, Primera PL400, WIND LAB510 ), production equipment performance, packaging inventory, and all associated documentation and compliance requirements.
As a people leader, the Production & Fulfillment Manager is responsible for hiring, onboarding, training, coaching, scheduling, performance management, payroll reviews, and maintaining a safe, high-performing team culture. This role is central to maintaining operational continuity and is expected to build cross-training, SOPs, and redundancy across all operational workflows
Key Responsibilities
Production & Fulfillment Leadership
Oversee all daily production, filling, sealing, packing, and fulfillment operations.
Manage workflow prioritization across UPS, USPS, Delivery, wholesale, online orders, and special projects.
Own Bag Report management, ensuring correct labeling, completeness, and timely fulfillment.
Conduct daily floor supervision, adjusting workflow and labor allocations as needed.
Lead daily team huddles, communicate priorities, and ensure all team members are properly resourced.
Provide hands-on operational support and stand in for Shipping & Receiving leadership when needed.
Labeling, Printing & Packaging Systems Management
Serve as the primary owner of the labeling ecosystem:
Bartender Label Software
Afinia label printer system
Primera PL400
WIND LAB510
Create, modify, and troubleshoot label templates.
Oversee label substrate inventory, ordering, and compatibility specifications.
Troubleshoot printing issues, calibration problems, and inconsistencies.
Maintain documentation of settings, templates, and label standards for cross-training.
Food Safety, Compliance & Documentation
Assist in the maintenance of HACCP requirements, GMPs, sanitation logs, and food safety compliance documentation.
Work with the Facilities Maintenance Supervisor to schedule equipment maintenance checks and corrective actions.
Partner with the Food Safety team to meet all regulatory and internal requirements.
Ensure all production spaces meet Equator and regulatory food safety standards at all times.
Equipment & Technical Systems Oversight
Operate, troubleshoot, and oversee:
Weigh/filling equipment
Date coding systems (Leibinger, date guns, etc.)
Retail grinding equipment
Label printing systems
One of the primary operators of the roastery tech stack:
Entrada (production & fulfillment platform)
WIND LAB510 (where applicable)
Bartender
Afinia
Paylocity (timecards, payroll review)
Harri (recruiting and candidate tracking)
Ensure equipment performance, cleanliness, and daily operational readiness.
People Leadership & HR Operations
Hire, onboard, and train Production Associates and cross-functional production staff.
Build and maintain a cross-training matrix to reduce areas of single-point dependency.
Conduct performance reviews, deliver coaching and corrective actions, and support career progression.
Oversee timecard corrections, PTO/sick time administration, and payroll accuracy in Paylocity.
Create and manage weekly schedules aligned to labor budgets, business needs, and employee availability.
Cultivate a safe, positive, respectful, and high-performance work culture.
Recruiting & Team Growth
Partner with the People & Culture team in candidate screening, interviews, and selection.
Maintain strong communication with HR regarding staffing needs, turnover trends, and upcoming role requirements.
Operations Administration & Cross-Department Collaboration
Maintain packaging and label inventory in partnership with the Senior Operations Manager.
Partner with Roasting, Front Office, and Shipping/Receiving teams to ensure alignment and workflow continuity.
Support budgetary performance through labor planning, waste reduction, and process improvements.
Lead or participate in continuous improvement projects.
Qualifications and Requirements
Proven leadership experience in production, fulfillment, food manufacturing, or similar operations.
Strong technical aptitude with the ability to learn, operate, and troubleshoot specialized equipment and software.
Exceptional attention to detail and accuracy.
Excellent verbal and written communication skills.
Demonstrated ability to coach, develop, and hold teams accountable.
Ability to work cross-functionally and collaboratively.
Ability to lift 25-70 lbs and work in a non-climate-controlled environment.
Preferred Skills, Knowledge & Abilities
Deep familiarity with production or fulfillment environments, ideally in food, beverage, or CPG.
Experience with label printing systems (Bartender, Afinia, Primera Label Applicator).
Experience with HACCP, GMPs, food safety programs, or regulatory compliance.
Forklift certification.
Knowledge of the coffee industry and roasting/production environments.
Experience using Entrada, WIND, Paylocity, or similar systems.
Strong process documentation skills (SOP creation, cross-training, training materials).
Physical Requirements
The following physical demands outline the requirements necessary for employees to effectively carry out the essential functions of this position. Please note that The Roastery operates in a non-climate-controlled environment, subjecting employees to varying temperatures, including heat during the summer and cold during the winter.
During the performance of duties, employees are expected to engage in regular communication, auditory perception, and reading tasks. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill essential job functions. This role is dynamic and involves prolonged periods of standing (or being on one's feet for up to 8 hours), walking, bending, stooping, climbing ladders, and crouching throughout the shift. Additionally, employees will be required to lift products and packaging overhead and may frequently handle items weighing between 25 and 70 pounds. Essential vision capabilities for this role encompass close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Furthermore, adept finger and wrist dexterity are essential for successful performance in this position.
Compensation
Available to all employees
Competitive Hourly wage
Commuter Benefits - pre-tax parking and transit
Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
Free mental health app subscription
Employee discount on merchandise, coffee gear, and at Equator cafes
Continuing coffee education classes
Free coffee
After 60 days as an employee at Equator
Healthcare Benefits (for full-time employees working over 30 hours per week)
100% employer-covered premium medical insurance
Voluntary Insurance Plans - dental, vision, long-term disability, and supplementary life insurance
Employer covered life insurance premium
Flexible Spending Account (FSA) - healthcare and daily dependent care
Holiday Pay after 90 days of employment
Eight Equator-observed holidays per year
Paid Time Off with tenured increases for full-time employees
1 paid volunteer day per year
After six months as an employee at Equator
401K with up to a 4% company match on employee contributions
Compensation will be commensurate with experience.
We'd love it if you used the video answer feature for our screening questions. It's a great way for us to get a better sense of your experience and how comfortable you are talking about it. Plus, it helps us see your personality and passion for the role!
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Global Logistics Operations Manager
Warehouse operations manager job in Newark, CA
Job Description
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
Lead Global Logistics Operations:
Oversee end-to-end logistics activities across regions, ensuring achievement of KPIs and SLAs for all service areas, including asset management, last mile delivery, and remote warehouse operations.
Drive Operational Excellence:
Ensure exceptional performance in global logistics functions, including inbound/outbound shipments, inventory management, reverse logistics, e-waste, asset tracking, and compliance with international shipping standards and regulations.
Manage Stakeholder Relationships:
Cultivate and maintain strong partnerships with global clients, vendors, and internal teams. Represent operations in cross-functional meetings and drive alignment, with a focus on CSAT and service quality.
System Oversight & Process Management:
Monitor and maintain logistics operational systems, manage global work queues, ensure data integrity across platforms, and oversee remote warehouse management systems.
Best Practices & Team Development:
Develop, implement, and share global best practices. Manage team performance, oversee hiring, training, development, and scheduling for international staff, including large format team supervision and remote teams.
Safety & Compliance:
Implement and enforce safety protocols and compliance standards across all global logistics sites, including adherence to global shipping standards.
Performance Reporting:
Compile, analyze, and present performance data to leadership. Identify trends, recommend improvements, and report on CSAT metrics and asset utilization.
Service Area Supervision:
Supervise core logistics service areas, support operations, and guide regional service leads, including oversight of last mile delivery and remote warehouse teams.
Project Management:
Lead or support additional global logistics projects as assigned by management, including initiatives related to asset management, last mile delivery, and remote warehouse optimization.
KEY RESPONSIBILITIES:
Global People Leadership: Proven ability to lead, develop, and inspire diverse teams across multiple regions. Skilled in fostering engagement and growth.
Stakeholder Management: Builds trust and strong relationships with global customers, partners, and internal teams. Maintains high standards and consistently prioritizes stakeholder interests.
Process Optimization: Detail-oriented, hands-on leader who drives continuous improvement and operational excellence across international logistics operations, including asset management, last mile delivery, and remote warehouse management.
KPI-Driven & SOP Management
KPI-Driven Leadership:
Champion a culture of accountability by setting, monitoring, and achieving key performance indicators (KPIs) across all logistics functions. Ensure that operational goals are clearly defined, tracked, and communicated to teams, driving continuous improvement and alignment with business objectives.
SOP Development & Enforcement:
Design, implement, and maintain comprehensive Standard Operating Procedures (SOPs) for all core logistics processes. Regularly review and update SOPs to reflect best practices, regulatory changes, and operational learnings. Train teams on SOP adherence to ensure consistency, quality, and compliance across global operations.
Performance Analysis & Feedback:
Utilize data-driven insights to assess team and process performance against established KPIs and SOPs. Provide actionable feedback, coaching, and support to drive improvements and close performance gaps.
Continuous Improvement:
Lead initiatives to refine KPIs and SOPs, leveraging stakeholder input and operational data. Foster a culture of innovation and excellence by encouraging teams to identify and implement process enhancements.
ESSENTIAL CRITERIA:
Experience:
5+ years in global logistics and operations management, with a track record of leading international teams and operations, including asset management, last mile delivery, and remote warehouse supervision.
Methodologies:
Expertise in Lean methodologies, process improvement, international service management, and global shipping standards.
Skills:
Exceptional communication, problem-solving, organizational, and interpersonal skills. Ability to work effectively across time zones and manage remote teams.
Technical Proficiency:
Advanced proficiency in Google Workspace, MS Office, Jira, Tableau, and logistics management systems.
DESIRABLE CRITERIA:
Vendor management experience in a global context
Bachelor's degree or equivalent industry experience
Lean 6 Sigma and project management certifications
Experience with CSAT measurement and improvement
Familiarity with large format team supervision and remote warehouse management
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Pay Range$85,000-$92,000 USD
Warehouse Operations Manager
Warehouse operations manager job in San Francisco, CA
Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at ****************
Role Description
We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence.
Key Responsibilities
Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics.
Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss.
Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times.
Team Leadership and Development
Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations.
Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement.
Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity.
Compliance and Standards
ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits.
Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed.
Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities.
Equipment and Technology
Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date.
Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports.
Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors.
Operational Excellence
Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement.
Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels.
Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence.
Ethics and Professionalism
High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers.
Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values.
Qualifications
Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential.
Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus.
Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage.
Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods.
Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment.
Key Competencies
Strong organizational and time-management skills
Attention to detail and problem-solving abilities
Ability to thrive on feedback and be a team player
Ability to work under pressure and meet tight deadlines
Adaptability to changing priorities and operational needs
Commitment to fostering a safe and inclusive workplace
Work Environment
The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands.
Occasional evening or weekend work may be required to meet operational needs.
Collaboration with other departments, such as procurement, logistics, and sales, is frequent.
Compensation and Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development and career growth
Application Process
To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace.
Resumes should be submitted to ********************
Logistics Operations Manager
Warehouse operations manager job in Fremont, CA
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Order Fulfillment Manager
Warehouse operations manager job in Richmond, CA
Job Type: Full-Time, Direct Hire
Schedule: Hybrid - 4 days onsite, 1 day remote (preferred Fridays remote)
Hours: 8:00 AM - 5:00 PM PST
What You'll Do
Lead, coach, and manage a team of 8 across two geography markets.
Provide hands-on leadership with clear expectations, KPIs, and frequent performance check-ins.
Guide development, training programs, and ongoing team performance-including managing PIPs when needed.
Maintain a calm, steady leadership presence, especially during complex or high-pressure situations.
Build a culture focused on collaboration, innovation, solution orientation, and accountability.
Supervise daily workflow, schedules, and overtime approvals.
Ensure timely and accurate processing of customer orders within strict lead times (5-21 days).
Track and manage container shipping timelines and logistics requirements.
Troubleshoot issues, escalate when appropriate, and enforce operational standards.
Support customer accounts directly as backup during staff absences.
Evaluate processes and implement improvements, especially during upcoming ERP transition (Just Foods → Microsoft Dynamics).
Oversee communication and task management using Asana.
Build and maintain strong relationships with 17-20 long-term, high-revenue customers.
Conduct monthly customer calls-including early morning calls with Europe and Middle East clients.
Ensure high retention and customer success while partnering closely with Sales.
Serve as the escalation point for complex or urgent customer needs.
Collaborate with Sales, Supply Chain, Operations, Logistics, and Accounting.
Partner to improve forecasting accuracy, service delivery, and cross-department workflow.
Maintain and enhance dashboards and visual reporting (Power BI).
Monitor KPIs and drive data-informed decision-making.
Complete and deliver scorecard reporting on schedule.
Lead onboarding, ongoing training, and cross-training initiatives.
Strengthen team knowledge, agility, and overall performance.
Ensure adherence to company policies and state/federal regulations.
Must-Have Qualifications
5+ years experience in Account Management and/or Customer Service.
5+ years people leadership experience (3+ direct reports; 5+ total team size).
Strong decision-maker with excellent judgment and escalation awareness.
Proven experience leading in fast-paced environments with high-volume order activity.
Exceptional relationship-building abilities with long-term customer accounts.
Strong problem-solving mindset with high emotional intelligence and calm composure.
Experience working with supply chain and/or food industry customers (preferred).
Strong Excel capabilities (complex formulas, pivot tables).
Experience overseeing Sales Reps or Account Reps.
Strong multitasking skills; ability to maintain team morale during chaotic or rapidly changing situations.
Preferred Skills
Advanced Excel (pivot tables, data modeling).
2+ years ERP experience; exposure to system transitions strongly preferred.
Power BI or similar visualization experience.
Proficiency in Microsoft Office Suite.
Interview Process:
1st Round - In-Person
Assessment
2nd Round - Virtual or In-Person depending on interviewers' availability.
Case Study Presentation
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Operations Manager
Warehouse operations manager job in San Jose, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
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