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Warehouse operations manager jobs in Worcester, MA

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  • Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations

    Genmab

    Warehouse operations manager job in Grafton, MA

    At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role: A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners. Responsibilities: Ensure the successful and timely case intake of safety reports and case processing. Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions. Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to: Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs. Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices. Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports. Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution. Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document. Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)). Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations. Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection. Lead or participate in Genmab initiatives and projects on Safety Operations behalf Other activities, as needed or as requested by supervisor. Requirements Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide. Bachelor's/Master's degree in science. Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance. Strong knowledge of pharmacovigilance reporting rules and timelines. Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc. Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing. Experience with safety database; Argus is a plus but not mandatory. Experience with EDC for clinical trial data collection. Analytic and strategic thinking. Excellent in detailed-oriented tasks. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
    $117k-166k yearly est. 4d ago
  • Terminal Manager

    Prospectblue

    Warehouse operations manager job in Providence, RI

    ProspectBlue is looking for an experienced and results-driven Terminal Manager to lead operations at our Providence, RI terminal. This role is ideal for a proven leader in LTL or freight operations who's ready to drive performance, safety, and customer satisfaction across all facets of terminal activity. What You'll Do: 🔹 Oversee daily terminal operations, including pickup & delivery, dock, and linehaul functions 🔹 Lead and develop dispatchers, drivers, dockworkers, and administrative teams 🔹 Ensure compliance with DOT, OSHA, and company safety standards 🔹 Monitor KPIs to enhance productivity, service quality, and cost control 🔹 Implement strategies that improve efficiency and customer experience 🔹 Build a culture of accountability, teamwork, and operational excellence What We're Looking For: ✅ 3+ years of leadership experience in LTL or freight transportation ✅ Strong knowledge of DOT/FMCSA regulations ✅ Skilled in team development, communication, and decision-making ✅ Familiarity with TMS systems (e.g., AS400) and logistics software If you're a hands-on leader ready to make an impact in one of the most dynamic freight markets in the country, we'd love to connect.
    $59k-85k yearly est. 3d ago
  • Warehouse Operations Supervisor

    Staples, Inc. 4.4company rating

    Warehouse operations manager job in Worcester, MA

    VETERANS ENCOURAGED TO APPLY! 1st Shift - 6:00am Start/Tuesday-Saturday Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: Ability to accurately calculate and plan and adjust headcount required to meet objectives. Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes. Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology. Functional knowledge of coaching drivers through check rides. Ability to adopt our safety procedures quickly and ensure safe work practices. Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees. Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. Ability to demonstrate analytical thinking and problem-solving ability. Basic English language skills (both verbal and written communications). What's needed- Basic Qualifications: High school diploma or GED 3+ years of transportation experience Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations Ability to pass a DOT physical and drug screen to the extent legally permissible Must obtain a 6-month DOT medical card specific to the role An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand Must be at least 21 years of age We Offer: Competitive Pay: $54,500-$75,000/Annually Based on Experience Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! #htf #stapleswarehousehiring The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $54.5k-75k yearly Auto-Apply 1d ago
  • Operations Manager

    The Bridger Group

    Warehouse operations manager job in Sutton, MA

    We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred
    $75k-119k yearly est. 3d ago
  • Operations Manager

    Advantage Technical

    Warehouse operations manager job in Milford, MA

    Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you! Role and Responsibilities: Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations. Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals. Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals. Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements. Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs. Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities) Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time. Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs. Skills and Qualifications: Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus. Continuous improvement mindset required, and kaizen experience is a plus Highly organized and plans ahead Excellent leadership, management, and motivational skills Strong communication and interpersonal skills Proven experience creating and maintaining department budgets Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint Experience utilizing an ERP/MRP system. Acumatica experience a plus. Refined time management skills, including the capability of working under pressure to meet deadlines Physical Requirements: Work will be performed primarily in a manufacturing environment Requires sufficient personal mobility and physical reflexes May require extended periods of standing or sitting Ability to lift to (50 pounds) Pushing, pulling, bending, twisting, and lifting may be required Reasonable accommodations may be made for individuals with disabilities
    $75k-119k yearly est. 3d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Warehouse operations manager job in Norwood, MA

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 2d ago
  • Operations Manager - SiPhox Fulfillment

    Siphox Health

    Warehouse operations manager job in Burlington, MA

    About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches
    $74k-118k yearly est. 3d ago
  • Operations Manager

    Prosearch 3.5company rating

    Warehouse operations manager job in Groton, MA

    Our client, a tire processing facility in MA, is seeking an experienced Operations Manager to lead their team. The Operations Manager is responsible for directing and coordinating all activities within the Tire Processing Facility (TPF) to ensure operational excellence across production, quality, safety, and environmental compliance. This role oversees the automated PLC-driven processing system, manages maintenance schedules, and ensures timely delivery of high-quality products to customers. The manager works closely with safety and environmental consultants to maintain full regulatory compliance and leads continuous improvement initiatives using LEAN principles. Additionally, the position involves supervising and developing TPF personnel, managing workflow, and ensuring the facility remains organized, efficient, and ready to accept incoming materials. Key Responsibilities Operational Oversight: Direct daily TPF operations to meet production goals, quality standards, and delivery timelines. Process Improvement: Apply LEAN concepts to identify and implement efficiency and productivity enhancements. Quality Assurance: Monitor and maintain product quality through testing and compliance checks. Maintenance Management: Ensure timely preventive maintenance and repairs of all equipment. Safety & Compliance: Maintain OSHA and environmental compliance, including stormwater and spill prevention protocols. Team Leadership: Hire, train, schedule, and evaluate staff; foster a culture of safety, accountability, and continuous improvement. Cross-Functional Collaboration: Communicate with internal stakeholders and external partners to support operational needs. Data Analysis & Reporting: Track performance metrics, analyze trends, and recommend improvements to leadership. Qualifications Experience: Minimum 5 years in management within an automated/computerized processing environment; tire processing experience preferred. Skills: Strong mechanical aptitude, advanced problem-solving, excellent communication, and proficiency in Microsoft Office. Education: Bachelor's degree in a related field or equivalent experience. Certifications: Ability to obtain Dept. of Labor hoisting license within 6 months; valid driver's license required. If you are excited about process improvement and growing a facility. We would love to talk to you. Salary for this position will start at $125k and compensation includes benefits.
    $125k yearly 3d ago
  • Inventory & Operations Manager

    DLP Industries

    Warehouse operations manager job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 3d ago
  • Associate Site Operations Manager

    Greater Lawrence Family Health Center 3.9company rating

    Warehouse operations manager job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: * Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. * Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. * Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. * Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. * Supports the scheduling of acute, walk-in or unscheduled patients. * Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. * Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. * Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). * Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. * Participates in all necessary meetings, and contributes to the implementation of activities. * Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. * Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. * Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. * Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. * Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. * Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. * Assists with the maintenance of time and attendance for staff. * Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. * Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. * Collaborates with other key staff to ensure the availability of adequate equipment and supplies. * Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. * Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. * Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. * On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. * Travel between sites may be required. * Performs all and any additional duties as assigned. Additional Scheduling Note: * Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience * Five years experience in the health care industry with some experience in a clinical environment. * Management/supervision experience strongly preferred. * Bicultural/bilingual: English and Spanish highly preferred. * Knowledge of Work, Excel, and Visio. * Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. * Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education * BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.
    $117k-179k yearly est. 48d ago
  • Supervisor, Warehouse Operations (Night Shift)

    Cardinal Health 4.4company rating

    Warehouse operations manager job in Boston, MA

    What Warehouse Operations contributes to Cardinal Health Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. The Supervisor, Warehouse Operations supervises a team of Outbound Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. Schedule: Sunday through Thursday Sunday - 5pm until completion Monday through Thursday - 7:30pm until completion Anticipated salary range: $75,600 - $107,900 per year Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/17/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Responsibilities: Supervise a large hourly work group in a designated department. Determine staffing levels in the areas of responsibility with support and direction from the Operations Manager and Director of Operations to ensure performance standards are met and/or exceeded at an individual and department level Support and adhere to stringent regulatory controls associated with all core operating processes Train new employees assigned to work group Perform and oversee continuous quality checks Ensure safety guidelines and standards are maintained in all work areas Complete various performance reports Establish and communicate work group performance standards Adhere to budget requirements and work to meet and obtain budgeted goal Motivate, coach and counsel work group to address operation questions/concerns Communicate company policies and procedures to work group Qualifications Degree preferred 2-3 years related experience preferred Bilingual preferred Strong written and verbal communication skills Previous experience leading a team Basic knowledge of Microsoft Office What is expected of you and others at this level Coordinates and supervises the daily activities of operations, or business support staff Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $75.6k-107.9k yearly Auto-Apply 30d ago
  • Site Manager, Lab Operations

    Renovo Solutions 3.1company rating

    Warehouse operations manager job in Boston, MA

    Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo. Summary: This Site Manager role is a dynamic position that is highly visible to Renovo Life Sciences colleagues and customer stakeholders. As a subject matter expert in laboratory operations and compliance, this role will ensure site regulations are followed and audits are conducted. This is a dedicated role to one facility that will be full-time onsite. What you will do: Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the Boston site Drive compliance and training documentation adhering to site regulations Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with Boston site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to RenovoCare, and conducting site inventory during shutdowns Support and perform periodic audits to ensure compliance and standardization Lead training sessions to educate staff on Vertex and Renovo systems Collaborate with other departments at Renovo and Vertex to maintain compliance and standardization of the program Create and maintain on Vertex Teams share point a library of resources for staff to reference and adhere to compliance and standardization Drive best practices at Boston site Responsible for RenovoLive and Nuvolo monthly reconciliations between both systems so credits are issued per SOW/SLA agreement Oversee the Maintenance/Deployment of WattIQ System at Boston site Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts Submit support tickets as needed to WattIQ Respond to all hardware alerts including gateways Manage relationship between WattIQ and Renovo Communicates with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed Responsible for WattIQ/Vertex SOP Coordinate meetings with Vertex stakeholders and manage expectations with end users regarding WattIQ data insights Coordinate Trainings and support for Renovo Identify units to prioritize for replacement or maintenance -- update/optimize PM plan based on data Identify units trending high on alerts and take corrective action Identify units with low door opening activity Qualifications: 5+ years of experience laboratory and asset management compliance Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.) Demonstrate good organizational and communication skills Interact effectively with company personnel and clinical staff in accordance with Renovo's operational and personnel policies/procedures Exercise problem-solving and troubleshooting skills with all equipment and technology Education/Special Training: Bachelor's degree (minimum) Compliance Management or Regulatory certifications Required Competencies: Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information Financial Acumen - Considers financial impact of all decisions Integrity - Can admit mistakes, is direct and truthful Customer Service - demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements Priority Setting - Prioritizes assigned schedules and workload Sense of urgency - Possesses and displays a sense of urgency to internal and external customers Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team Safety Requirements: Abide and follow our Injury & Illness Prevention Program Ontime completion of safety trainings assignments Working Hours: Full-time schedule Mon-Fri. 40 hours per week. Employee is an “at-will” employee, and this does not act as a contract of employment.
    $93k-150k yearly est. 60d+ ago
  • Manager, Transportation

    HD Supply 4.6company rating

    Warehouse operations manager job in Boston, MA

    Leads and develops strategy for freight function. Develops negotiation strategies and manages carrier relationships. Ensures customer requirements are met with minimal service disruption. Major Tasks, Responsibilities, and Key Accountabilities Oversees the selection of transportation related carriers, researching, qualifying and sourcing vendors. Ensures carriers meet company needs and standards through evaluating carrier coverage areas, service levels, financial history and pricing. Manages transportation service levels as a liaison between locations and core carriers, evaluating use of approved and non-authorized carriers to ensure maximum service levels. Represents company needs through analyzing and negotiating contracts with carriers. Directs the integration of acquired companies to ensure compliance with company needs and standards. Generates reports on productivity, cost, service, savings, benchmarking, compliance, roll-out schedules and carrier metrics. Maintains and enhances TMS functionality. Monitors TMS compliance and low cost carrier usage. Nature and Scope Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. Manages a group or team of professional individual contributors and/or indirectly supervises support staff. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers: Pay Range $101,400.00-$152,500.00 Annual HDS provides the following benefits to all permanent full-time associates: Medical (with Prescription drug coverage), dental, and vision plans Health care and Dependent Care FSA (as applicable) 401(K) with company match Paid Holiday, Vacation, Personal Time, and Wellness Day Paid Sick Time Life and Accidental Death & Dismemberment Insurance Short and Long-term Disability Insurance Critical Illness Insurance Accident Insurance Whole Life insurance Commuter Benefits Tuition Reimbursement Employee Assistance Program Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $101.4k-152.5k yearly Auto-Apply 52d ago
  • Manager, Distribution Agreements

    RTX

    Warehouse operations manager job in Tewksbury, MA

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. This position will be onsite at either our Tewksbury, MA or McKinney, TX locations The Manager, Distribution and Agreements Strategy will be responsible for managing the strategy and relationships with distributors of components for Raytheon with over $500M in annual spend. The candidate will be responsible for developing Commodity Strategies that establish and maintain a supply base with the capabilities, capacity and performance needed to execute on Raytheon's significant growth over the next five years. This position will focus on improving productivity by leveraging Raytheon's spend with Collins BU as part of OneRTX for Distributors within Raytheon and will be the primary driving force behind savings capture. This will require interactions across BUs, and across a wide variety of Raytheon programmatic and functional staff. What You Will Do: The position will be responsible for developing in and implementing approaches that improve on-time performance and reduce lead time through source selection, as well as supply chain program implementation down to the sub-tier(s) that support CCA contract manufacturers and internal factories, while gaining additional visibility to and leveraging of the embedded material that support the Contract Manufacturers. The position will be responsible for the execution of agreements which set the terms for relationships with Distribution. The position will drive improving LTA/MTA coverage for our suppliers and RTX. Qualifications You Must Have: Typically requires a University degree and 10 years related experience or an advanced degree and 7 years related experience. Experience in the defense industry, FAR/DFAR compliance requirements, A breadth of experience across the product lifecycle (e.g., capture, development, production, sustainment, performance based logistics), contract type (e.g., USG, DCS, FMS, FFP, Cost, etc.) is required. U.S. citizenship is required, as only U.S. citizens are authorized to access the financial management system due to government contractual requirements Qualifications We Prefer: Prior experience and leadership of other supply chain functional areas and/or Acquisition or Commodity experience would be highly desirable. LTA/MTA documentation requirements in a defense contractor, negotiations experience, and prior experience with Electronic products and go-to-market approaches. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. #LI-Onsite The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $74k-110k yearly est. Auto-Apply 60d+ ago
  • Mortgage Fulfillment Manager

    Solomonedwards 4.5company rating

    Warehouse operations manager job in Boston, MA

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Fulfillment Manager for one of its mortgage clients to act as a key contributor in workflow management, new initiatives, process development, and culture building. As the Mortgage Fulfillment Manager, you will monitor workflows and queues to ensure service levels are met, develop process improvements, and/or actively seek methods to streamline business processes and manage and set goals for a team. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Moorpark, CA Pasadena, CA Essential Duties: - Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work toward business solutions. - Develop new and more innovative, efficient processes to improve overall end-to-end cycle times or improve quality. - Support, recommend, and implement technology initiatives. - Be responsible for communicating monthly results to Management on departmental performance objectives. - Act as the main point of escalation for all issues within the function. - Perform capacity and staff planning to ensure adequate service levels are met. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree or equivalent work experience. - 5+ years of relevant work experience. - Mortgage experience is a plus. Skills and Job-Specific Competencies: - Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $24 - 28. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141865 ### Place of Work On-site ### Requisition ID 141865 ### Application Email ****************************
    $24-28 hourly Easy Apply 60d+ ago
  • Distribution Oversight Manager

    MFS Investment Management 4.8company rating

    Warehouse operations manager job in Boston, MA

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE Using discretion and judgment, the Manager- Distribution Oversight leads the Distribution Oversight team as the delegated Registered Supervisory Principal for electronic communications and hardcopy oversight. The team is responsible for the review of the Global Distribution sales teams communications. Through training and education, the Manager ensures the sales communications and sales practices comply with FINRA, SEC and other regulatory and internal guidelines and all MFS Conduct Policies. Coordinates with Distribution, Compliance and assigned business areas to address issues that may arise. As a Registered Principal, supervises the sales communications as required by the FINRA and internal MFS Compliance procedures. Manager leads in the development and delivery of supervisory reporting. WHAT YOU WILL DO As the delegated Registered Supervisory Principal, responsible for the leadership of the Global Distribution Sales Communications, including hard copy correspondence is being reviewed and record kept, as well as ensuring complaints are reported and escalated as necessary. Develop strategic initiatives to help support Distribution in the efforts by working with senior leadership and Compliance to help achieve success. Acts as the supervisory principal reviewing electronic communications of Global Distribution employees and/or departments, including department heads, with respect to all current FINRA, SEC and other pertinent regulatory requirements including MFS guidelines and procedures. Allocates and manages assignments of their employees' determining skills needed to review in each channel and region. Protects highly confidential nature of such communications. As the delegated Supervisory Principal for the team, reviews escalated concerns from the team that may be potential regulatory compliance concerns. Determines whether further action and/or escalation is necessary. Analyzes history and collects other sources of information pertinent to the potential concerns, including conducting further investigation and by discussion with the first line supervisor. Identifies and escalates potential issues to the Director of Risk and Regulatory, Compliance and/or assigned business areas as needed. Recommends next course of action to be taken on issue. As potential policy or guideline violations are uncovered, recommends next course of action to be taken on issue, including recommendations for training, clarity of guidelines or policies where greater understanding is needed. Leads the Global Relay Electronic Communication Governance Group to help validate and confirm that the electronic monitoring program is working effectively for Global Distribution and MFD. Meets with Compliance on a quarterly basis to discuss topics related to the program and make decisions on how monitoring can be enhanced. Also, develops policies and procedures for selecting messages for review based on approved criteria such as keyword searched and random sampling in conjunction with Compliance. Meets regularly with the distribution supervisors to discuss the supervisory report insights on and responds to any questions they may have. Monitors and provides guidance as necessary related to electronic communications against applicable guidelines for potential business practice issues or regulatory concerns. Analyzes history and other sources of information of potential issues. Performs further investigation and obtains additional detailed research by discussing and questioning the source(s) of the communication. Maintains a full understanding of all MFS policies and how they apply to global distribution sales practices, electronic communications and other potential conduct issues identified through, procedures, and guidelines relevant to the subject matter. Regularly meets with members of the Compliance Department to discuss policies and procedures and their potential impact (positively or negatively) on Global Distribution. Keeps current with all changes in both internal and industry regulations, guidelines, policies and issues impacting the content, use and distribution of electronic communications. Possesses strong and current working knowledge of each distribution unit and their specific business needs both internally and in the industry. Builds relationships and communicates directly with department supervisors of distribution areas, as well as senior members of Distribution Solutions and/or Compliance. Takes ownership with the development of policies and procedures for the Communication Oversight Team. Examines department workflows and makes changes on ways to increase efficiency while maintaining internal controls. Oversees projects to ensure effective and efficient integration of department and corporate initiatives with new or existing workflows/processes to ensure applicable goals are met within regulatory, internal and other framework. Provides information planning, establishes project level scope, priorities and timelines. Oversees the development and delivery of reporting. Acts in a strategic capacity to enhance insights for the distribution supervisors and the internal operational reporting for the Risk and Regulatory team. Monitors and provides guidance to direct reports' responses to requests for information regarding electronic communications in conjunctions with Compliance and the distribution of reports to demonstrate compliance with electronic communication review requirements and highlights trends in content reviewed. WHAT WE ARE LOOKING FOR Bachelor's Degree or equivalent work experience. A minimum of 6-8+ years of industry experience. Electronic and/or advertising review experience preferred. Managerial people leadership experience preferred. Position requires FINRA Series 7 and 24 registrations in accordance with MFS' licensing policy and knowledge of applicable FINRA guidelines required. Excellent communication, interpersonal and decision-making skills. Ability to work independently and interact with all levels of the organization. Demonstrated project management experience. Experience working in an environment where controls and deadlines are required. Strong computer skills. Ability to analyze technology issues and concerns. Ability to function with a high degree of independence. Business Intelligence report development experience (E.g. Tableau). Bi-lingual is strongly desire. #LI-JN1 Base Salary Range: $95,500.00 - $137,500.00 This position is eligible for competitive incentive bonus. At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include: MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider Education Assistance: Tuition reimbursement up to $8,000 annually Education Assistance: Access to discounted tutors and college coaches Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves Choice of medical and dental plans and an and an employer contribution into the Health Savings Account Tax deferred commuter benefits & flexible spending accounts (medical & dependent care) Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them #LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at ************ or email talent_******************* for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
    $95.5k-137.5k yearly Auto-Apply 38d ago
  • Distribution Supervisor - Cannabis

    Jeeter

    Warehouse operations manager job in Tyngsborough, MA

    Job Description Job Title: Distribution Supervisor Department: Distribution Reports to: Supply Chain Manager DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high quality, innovative products, delivering unprecedented customer experiences, having cutting-edge operations, and curating an amazing company culture & thriving work environment. With over 1500+ employees we are proud to be one of the most loved employers in the industry. The company continues to experience exponential month-over-month growth as one of the fastest-growing companies in the cannabis industry and we have begun our aggressive national expansion to all the legalized cannabis states in the USA. Job Summary: The Distribution Supervisor is responsible for overseeing all aspects of distribution, including order fulfillment and delivery operations. This role ensures the highest level of customer satisfaction, efficient delivery processes, and accurate inventory control. The Distribution Supervisor works closely with cross-functional teams to streamline operations and meet business objectives. Supervisory Responsibilities: Manage and supervise employees, including training, coaching, and performance evaluations. Assist in recruitment, hiring, training, and termination processes as needed. Ensure compliance with all company operating policies. Perform other responsibilities based on business needs. Duties/Responsibilities: Customer Service Communicate with customers before orders are scheduled for delivery, providing necessary information and delivery time windows. Work closely with the Sales Team to maximize customer satisfaction and address issues in a timely and professional manner. Identify opportunities to improve the customer experience. Order Delivery Coordinate, organize, and plan daily and future deliveries and transfers. Ensure orders are scheduled, prioritized, and accurately documented. Maintain accurate and well-organized delivery tracking boards. Supervise and provide leadership to a team of drivers, offering guidance, support, and training to enhance operational efficiency and foster a positive team culture. Track product rejections, delivery reschedules, and any other delivery exceptions. Work closely with the National Distribution Team to allocate resources effectively. Collaborate with the Sales Team to maximize customer satisfaction. Ensure all orders are properly manifested in METRC. Manage important documents such as invoices, cash receipts, manifests, etc. Work with drivers and customers to resolve any issues. Order Fulfillment Perform daily activities to fulfill orders in a timely manner. Ensure all outbound orders are accurate and properly documented. Oversee the picking and packing of orders and ensure order accuracy. Maintain a clean and organized picking and packing area. Collaborate with other departments, including Case Packaging, Compliance, and Sales, to ensure proper workflow and communication. Routinely conduct cycle counts and properly document all inventory movements. Oversee and manage the fulfillment team. Develop and maintain SOPs related to order processing and management. Ensure a safe working environment and efficient space utilization. Oversee and evaluate stock rotation procedures using FIFO (First In, First Out). Ensure all order boxes are properly labeled with customer name, order number, box count, and METRC tags. Ensure all orders are released and fulfilled before the delivery date. Oversee METRC package creation and troubleshoot any errors with the Compliance team. Adhere to all state regulations related to the storage and movement of inventory within the facility. Required Skills/Abilities: Must be at least 21 years of age, per state law. Excellent verbal and written communication skills. Strong customer service skills. Ability to perform under pressure, meet deadlines, and prioritize tasks. High attention to detail and strong organizational skills. Excellent analytical and problem-solving abilities. Ability to work with minimal supervision and manage multiple processes. Ability to operate and drive company vehicles. Education and Experience: High School Diploma or GED required. 5+ years of management experience. 2+ years of experience in distribution and logistics. 2+ years of experience in inventory management. Working knowledge of basic software systems, including Microsoft Office Suite and Google Suite. Working knowledge of METRC and/or Leaf Link software preferred. Physical Requirements: A valid driver's license is required. Prolonged periods of sitting at a desk and working on a computer. Ability to lift 15 pounds or more. EEOC: DreamFields is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. All candidates must be willing to submit to a background check to be considered for the position.
    $56k-90k yearly est. 2d ago
  • Transportation/Distribution Supervisor

    Garelick Farms 4.2company rating

    Warehouse operations manager job in Franklin Town, MA

    Supervise assigned drivers and related activities at assigned terminal and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution routing and delivery challenges. Develop and promote safety, customer service, and operational excellence. Job Duties and Responsibilities Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements; maintain daily activity assignments of tractors, trailers, trucks, and drivers Monitor daily activity to make necessary adjustments in load assignments, special delivery, or pick-up instructions while effectively communicating with members, customers, drivers, dispatch, and/or other DFA transportation or distribution locations Maintain up-to-date copies of routes; manage the utilization of routing software to increase route efficiency, lower cost, and meet customer demands Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals Ensure all daily paperwork associated with each load is properly completed. This may include trip information to provide mileage information for reports to DOT, driver vehicle inspection and driver logs (as appropriate), repair/maintenance activity, billing activity, delivery tickets, etc. Prepare and distribute operational reports (KPI's) Establish positive working relationships with members or customers to know the facility and equipment to ensure optimal service Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly Ensure employees achieve performance expectations through training/coaching; routine driver audits or observations for safety; operational efficiency; compliance requirements (Pasteurized Milk Ordinance, Department of Transportation, etc.); and annual reviews Train and coach drivers on proper procedures for all activities including equipment and machinery Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management Work closely with human resources to address driver counseling, disciplinary actions, new employee recruitment, employee behavior improvement, and driver training and development programs Communicate with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions Be available to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation if applicable The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
    $58k-75k yearly est. 1d ago
  • Property Operations Manager

    SHP Management Corp

    Warehouse operations manager job in Braintree Town, MA

    Normal 0 false false false EN-US X-NONE X-NONE The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region.$2,500 sign on bonus!ESSENTIAL FUNCTIONSDuties may include, but are not limited to the following areas:Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agencies Implements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepancies Collects and records rent and followup on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant moveins and moveouts in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff. Oversees the well being of the property. MANAGEMENT DUTIESHire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIESBachelors Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required The Candidate must be able to work effectively as a member of a diverse team. Ability to accept responsibility and account for his/her action Trait of being dependable and trustworthy Ability to utilize available time to organize and complete work within given deadlines Ability to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 84000-88000 Yearly Salary PIe4f089ca9b7d-31181-39152759
    $75k-118k yearly est. 8d ago
  • Mortgage Fulfillment Manager

    Solomonedwards 4.5company rating

    Warehouse operations manager job in Providence, RI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Fulfillment Manager for one of its mortgage clients to act as a key contributor in workflow management, new initiatives, process development, and culture building. As the Mortgage Fulfillment Manager, you will monitor workflows and queues to ensure service levels are met, develop process improvements, and/or actively seek methods to streamline business processes and manage and set goals for a team. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Moorpark, CA Pasadena, CA Essential Duties: - Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work toward business solutions. - Develop new and more innovative, efficient processes to improve overall end-to-end cycle times or improve quality. - Support, recommend, and implement technology initiatives. - Be responsible for communicating monthly results to Management on departmental performance objectives. - Act as the main point of escalation for all issues within the function. - Perform capacity and staff planning to ensure adequate service levels are met. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree or equivalent work experience. - 5+ years of relevant work experience. - Mortgage experience is a plus. Skills and Job-Specific Competencies: - Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $24 - 28. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141865 ### Place of Work On-site ### Requisition ID 141865 ### Application Email ****************************
    $24-28 hourly Easy Apply 60d+ ago

Learn more about warehouse operations manager jobs

How much does a warehouse operations manager earn in Worcester, MA?

The average warehouse operations manager in Worcester, MA earns between $33,000 and $47,000 annually. This compares to the national average warehouse operations manager range of $26,000 to $45,000.

Average warehouse operations manager salary in Worcester, MA

$39,000

What are the biggest employers of Warehouse Operations Managers in Worcester, MA?

The biggest employers of Warehouse Operations Managers in Worcester, MA are:
  1. Bidfood Australia
  2. Quality Beverage
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