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  • SAP Transportation Management Manager - Consumer Goods

    Accenture 4.7company rating

    Warehouse operations manager job in New York, NY

    We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We bring reinvention to life using modern delivery methodologies, embedding AI into the way we deliver and into business processes. Additionally, the Consumer Goods & Services industry is going through remarkable levels of transformation as they are responding to rapidly evolving consumer needs and market forces, and transforming internal operations for efficiencies - all of this underpinned by technology. SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients. You are: Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: + Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future) + Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations + Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions + Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. + Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture + Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise + Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirement. Here's what you need: + Minimum of 7 years of SAP functional and technical experience/expertise in Transportation Management (TM). + Minimum 5 years of experience in SAP projects supporting Consumer Goods clients (SAP support / managed services experience will not be considered for this requirement) + Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Consumer Goods clients + Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP TM area + Prior experience in an Advisory/Consulting role + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-270.3k yearly 4d ago
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  • Senior Manager, Detection Operations, Internal Fraud

    American Express 4.8company rating

    Warehouse operations manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Position Overview** The Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE's Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a 'first amongst peers' providing leadership support to Operations staff. The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture. **Key Responsibilities:** + Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals. + Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths + Prepare clear and well documented alert summaries and supporting materials for referral to investigations + Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards + Identify trends, patterns, or emerging risks related to internal fraud or misconduct + Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts + Ensure strict confidentiality and objectivity when handling sensitive colleague related matters + Support continuous improvement of fraud detection and referral processes + Ensure operational coverage, service level adherence and timely escalation of high-risk incidents + Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems + Contribute to reporting on detection effectiveness and operational performance + Partner with investigations on case referrals and feedback loops to refine detection quality **Desired Leadership Characteristics:** + Calm and decisive under pressure. + Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues + Initiative and bias for action and for getting things done + Proven ability in extending and maintaining strong relationships in a complex multi-national corporation + Strong problem solver with the ability to use analytical methods to affect change + Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment **Preferred Qualifications** + 10 years of experience in fraud operations, monitoring, or security operations, + Deep understanding of fraud monitoring tools, insider threat detection and case management systems + Strong knowledge of internal fraud typologies and insider risk behaviors + Proven track record of managing global operations teams + Strong collaborations skills with Technology, CEG, Legal and risk oversight functions + Experience with operational KPIs, back-office case and SLA management, and executive reporting **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** United States, US-North Carolina-Charlotte **Schedule** Full-time **Req ID:** 26000433
    $103.8k-174.8k yearly 2d ago
  • Warehouse Logistics Manager

    White Glove Talent Partners

    Warehouse operations manager job in New York, NY

    Our Client is a successful distribution company, looking for a Supply Chain expert to join their team as the next Warehouse Logistics Manager, based on-site in Brooklyn, NY. Who will thrive in this role? A SC expert who loves to continuously improve processes A leader who builds a strong collaborative team that strives for excellence, as well as creates a culture of accountability. Someone who loves to be hands on, and can build out streamlined and efficient processes. What you will do: Operational Management: Manage the daily operations of the warehouse Ensure safety, quality, and productivity targets are met Schedule warehouse staff and drivers Oversee all inventory control processes, establishing and maintaining high levels of inventory accuracy through cycle counting and system reconciliation Manage transportation logistics, including carrier relations, route planning, and freight cost management KPI-Driven Performance and Accountability Design, implement, and monitor a comprehensive set of Key Performance Indicators (KPIs) Establish daily, weekly, and monthly performance dashboards to track progress and identify improvement opportunities Lead the team and provide regular coaching, feedback, and formal performance reviews Systems Implementation and Process Transformation Support the transition from visual/paper-based systems (whiteboards, clipboards) to a fully integrated, technology-driven operation Support the development and documentation of Standard Operating Procedures (SOPs) for all warehouse and transportation activities, including receiving, put-away, picking, packing, shipping, and dispatch Team Leadership and Development Lead, mentor, and schedule a team of warehouse associates and drivers Foster a culture of accountability, professionalism, safety, and housekeeping Identify training needs and develop team members to enhance skills and capabilities Financial and Resource Management Manage the operational budget for warehouse and transportation departments Analyze labor costs, freight spend, and operational expenses to identify cost-saving opportunities Ensure efficient utilization of space, equipment, and personnel What you need to Succeed: Minimum of 7 years experience in Warehouse, SC, or Logistics Management Minimum of 5 years of leadership experience Demonstrated experience developing, implementing, and measuring KPI's Experience with transportation logistics, including routing, DOT compliance, and carrier management
    $39k-70k yearly est. 5d ago
  • Legal Operations Manager (USA)

    Trexquant Investment 4.0company rating

    Warehouse operations manager job in Stamford, CT

    Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr
    $83k-135k yearly est. 2d ago
  • Warehouse Manager

    C2R Ventures

    Warehouse operations manager job in New York, NY

    The Logistics & Supply Chain Warehouse Manager is responsible for overseeing all warehouse operations, inventory management, logistics coordination, and supply chain processes to ensure efficient and accurate flow of goods. Key Responsibilities: Warehouse Operations Management Oversee daily warehouse activities including receiving, picking, packing, shipping, and storage. Maintain a clean, organized, and safe warehouse environment Establish and enforce operational policies, procedures, and performance metrics. Inventory & Supply Chain Management Manage inventory accuracy through cycle counts, audits, and reconciliation processes. Monitor stock levels and coordinate with procurement and production to ensure availability. Develop and implement inventory control systems to improve accuracy and optimize space. Coordinate inbound and outbound logistics, manage internal fleet and transportation optimization. Process Improvement & Reporting Identify inefficiencies and lead lean initiatives. Analyze operational data and create KPI dashboards. Collaborate with internal teams to streamline workflows. Prepare regular reports on inventory, productivity, and logistics performance for leadership. Qualifications Bachelor's degree in Supply Chain Management, Logistics, Operations, Business Administration, or related field (preferred). 10+ years of experience in warehouse operations, logistics, or supply chain management; 2+ years in a supervisory or management role. Experience in Construction, Industrial, Plumbing, or Equipment industries required. Excellent leadership, communication, and problem-solving skills.
    $59k-101k yearly est. 1d ago
  • Logistics & Distribution Manager

    Hotels at Home 3.5company rating

    Warehouse operations manager job in Fairfield, NJ

    Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands-including Hilton and Accor-as well as celebrity brands like Love01 by John Legend, Chrissy Teigen, and Dwyane Wade to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies. Role Overview We are seeking an experienced Logistics & Distribution Manager to oversee inbound and outbound transportation, retail fulfillment, and international freight operations across the U.S. and Europe. This role is responsible for ensuring timely, compliant delivery of bedding products to major retail partners and distribution channels while managing freight, brokerage, and third-party logistics providers. This is a hands-on leadership role requiring strong operational judgment, comfort working with large retail organizations, and direct experience managing international shipments and bulk outbound freight. You'll coordinate complex logistics operations across multiple geographies, manage carrier relationships, and ensure we meet our commitments to major retail partners while optimizing cost and service performance. Key Operational Scope:You'll own end-to-end logistics operations including inbound scheduling from international suppliers, outbound distribution to retail partners, international freight coordination with European operations, and 3PL/carrier management. You'll work closely with warehouse operations, customer service, sales, and purchasing teams to align delivery commitments and resolve logistics challenges in real time. AI-First Organization We're a world-class tech team leading the use of AI to build internal tooling and drive operational excellence. We expect our leaders to be passionate about AI experimentation, actively using AI tools to innovate in their work and side projects-far beyond simple tasks. You'll collaborate with a technically sophisticated team that embraces AI as a core competitive advantage. Automation & Engineering Collaboration We operate a multi-faceted automation stack spanning Monday.com and n8n that we're actively scaling. You'll have the opportunity to contribute meaningfully to the evolution of automation inside the business, enable AI across your role, and provide input into the development of internal tools and resources. You'll collaborate directly with our engineering team and automations team to build out these capabilities. Goals & Responsibilities Inbound & Outbound Scheduling Coordinate and schedule inbound and outbound shipments across domestic and international lanes Manage dock scheduling, carrier appointments, and delivery windows Optimize routing, consolidation, and load planning for bulky, high-volume bedding products Track and maintain accurate documentation for all inbound receipts and outbound shipments Analyze freight performance data to identify cost-saving opportunities and service improvements Retail Fulfillment & Compliance Serve as primary logistics contact for major retail partners (e.g., national retail chains) Ensure compliance with retailer routing guides, ASNs, labeling, and appointment requirements Monitor and resolve chargebacks, delivery exceptions, and service failures Proactively manage escalations and maintain strong relationships with retail logistics teams Coordinate with warehouse operations to meet retail delivery windows and order accuracy requirements International Freight & Brokerage Oversee international shipments to and from Europe, including ocean and air freight Coordinate with freight forwarders, customs brokers, and overseas partners Ensure proper documentation, Incoterms alignment, customs clearance, and regulatory compliance Track international transit timelines and proactively manage delays or disruptions Maintain detailed records of international shipments and customs documentation Carrier & 3PL Management Negotiate and manage relationships with carriers, brokers, and third-party logistics providers Monitor KPIs related to cost, on-time delivery, and service performance Support annual freight bid processes and continuous cost-improvement initiatives Maintain carrier scorecards and address performance issues Operational Leadership & Process Improvement Develop and maintain logistics SOPs, performance metrics, and reporting dashboards Collaborate with sales, customer service, operations, and purchasing teams to align delivery commitments Drive continuous improvement in service reliability, cost efficiency, and scalability Log and track all logistics data systematically for analysis and reporting Potential to lead and mentor logistics coordinator(s) as operations scale Required Skills & Experience Core Experience (Required) 3-7 years of experience in logistics, distribution, or supply chain management with demonstrated progression of responsibility Direct hands-on experience with retail fulfillment to large national chains (routing guides, ASNs, chargeback management) Proven experience managing international freight forwarding and customs brokerage operations Strong track record coordinating inbound and outbound transportation scheduling Experience negotiating with and managing 3PL providers and carrier relationships Highly detail-oriented with strong documentation and record-keeping discipline Excellent organizational, communication, and problem-solving skills Comfortable working in a fast-paced environment managing competing retail partner deadlines and escalations Technical & Systems Skills Proficiency with WMS, TMS, or ERP systems for logistics and inventory management Strong Excel skills for data analysis, tracking, and reporting Ability to build and maintain logistics dashboards and performance reports Comfortable learning new systems and operational tools quickly (Monday.com, n8n automation) Logistics & Supply Chain Knowledge Strong working knowledge of ocean and air freight operations Understanding of Incoterms, customs regulations, and international trade compliance Experience with LTL, FTL, and parcel carrier management Familiarity with retail compliance requirements and chargeback mitigation strategies Leadership & Collaboration Ability to work cross-functionally with warehouse, sales, customer service, and purchasing teams Strong relationship-building skills with retail partners and external logistics providers Proactive problem-solving mindset with ownership mentality Ability to influence without direct authority and drive results through collaboration Bonus Qualifications Experience shipping bulky consumer goods (furniture, bedding, home goods) or branded products Prior exposure to European distribution lanes and international operations Familiarity with Magento or multi-brand e-commerce platforms Background in retail, consumer goods, or hospitality-related products Deep passion for AI and active experimentation with AI tools for logistics optimization Growth & Impact Opportunities Exceptional performers will have opportunities to: Build and lead teams as logistics operations scale, with potential to manage coordinators and specialists Take on expanded responsibility for global supply chain operations as the business grows across new brands and geographies Drive meaningful cost savings through carrier negotiations, process optimization, and continuous improvement initiatives Shape logistics strategy for a fast-growing e-commerce company working with Hilton, Accor, and celebrity brands Lead AI adoption initiatives across logistics operations, pioneering innovative applications of AI tools to optimize routing, forecasting, and carrier management Engage with and drive product development alongside our forward-looking AI team, contributing to internal tooling and automation initiatives Travel to France to collaborate with European operations and build international logistics partnerships Progress to senior leadership roles (Director of Logistics, VP Supply Chain) as the business scales Technical Stack Operations Management Monday.com (workflow automation and task management) n8n (automation workflows and integrations) Warehouse management systems Transportation management systems Logistics & Freight 3PL and carrier portals Customs brokerage systems International freight forwarding platforms Retail partner EDI and ASN systems Data & Analytics Excel/Google Sheets for modeling and reporting Dashboard and reporting tools Compensation & Benefits Salary Range:$85,000 - $120,000 (based on experience) Benefits:Comprehensive benefits package including 401(k) with company match, health insurance, and paid time off Location & Work Environment Location:On-site in Fairfield, NJ (Full-Time)
    $85k-120k yearly 3d ago
  • Senior Manager of Operations - HVAC (Commercial)

    RSM Facility Solutions

    Warehouse operations manager job in Paramus, NJ

    This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
    $125k-178k yearly est. 3d ago
  • GTM Strategy & Operations Manager

    Anrok, Inc.

    Warehouse operations manager job in New York, NY

    San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required Bonus points for experience in partner/channel sales operations What we offer The equity upside of an early-stage startup with the product-market fit of a later-stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off-sites and in-person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
    $80k-128k yearly est. 2d ago
  • Overseas Restaurant Operations Manager

    Comrise 4.3company rating

    Warehouse operations manager job in New York, NY

    Salary: $100,000 annually We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals. Key Responsibilities Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets. Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams. Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency. Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions. Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards. Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
    $100k yearly 2d ago
  • Product Operations Manager

    Loanbud

    Warehouse operations manager job in New York, NY

    Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions. Position Overview LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software. This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users. Key Responsibilities Product Requirements & PRDs • Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs). • Define workflows, edge cases, constraints, success metrics, and acceptance criteria. • Maintain a clear source of truth for product requirements and decisions. Jira Ticketing & Delivery Support • Break PRDs into well-scoped Jira tickets with detailed acceptance criteria. • Maintain backlog clarity, ticket hygiene, and sprint readiness. • Act as the day-to-day bridge between Product, Engineering, and Operations. Quality Assurance (QA) & Testing • Own end-to-end QA across features, releases, and workflows. • Create and execute test plans, test cases, and regression testing procedures. • Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies. • Ensure features are production-ready before release-not after issues surface. UX & User Journey Optimization • Continuously review and optimize user journeys across internal and external tools. • Identify friction points, unclear flows, and usability issues. • Partner with Design and Engineering to improve clarity, efficiency, and adoption. Implementation & Internal Rollouts • Lead readiness and rollout efforts for new features and systems across teams of 50+ users. • Coordinate training, documentation, and internal communications ahead of launches. • Ensure new functionality is understood, adopted, and used correctly. Documentation & Enablement • Create and maintain product documentation, SOPs, release notes, and internal guides. • Capture recurring questions and convert them into durable documentation. • Ensure Credit, Operations, and Customer-facing teams are prepared for product changes. Customer & Support Mindset • Approach product work with a customer-success and support-oriented mindset. • Reproduce reported issues and investigate root causes. • Feed real-world usage insights back into product improvements. Requirements • 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles. • Proven experience writing PRDs, Jira tickets, and acceptance criteria. • Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail. • Experience rolling out new software or systems to teams of 50+ users. • Strong understanding of UX principles and user journey optimization. • Comfortable working closely with developers and understanding system behavior (no coding required). • Excellent written and verbal communication skills. • Highly organized, methodical, and reliable. Nice to Have • Experience in fintech, lending, or regulated software environments. • Prior customer support or customer success experience. • Experience coordinating UAT, releases, or internal change management. • Background working in fast-growing startups or scale-ups. Be Part of Our Growth Story Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
    $120k-155k yearly 2d ago
  • Warehouse and Inventory Manager

    Coronet Led

    Warehouse operations manager job in Totowa, NJ

    Coronet currently have an opportunity for a Warehouse and Inventory Manager who will support our expanding operations and oversee inventory control, warehouse operations, and ensure smooth material flow across production. Key Responsibilities Manage daily warehouse operations, including receiving, storage, and distribution of materials. Oversee inventory accuracy and maintain optimal stock levels using Sage MRP Supervise and train warehouse staff to ensure efficiency, safety, and compliance with company policies. Collaborate with production and procurement teams to align inventory with manufacturing schedules. Assisting with cycle counts and investigations of inventory discrepancies. Collaborate with warehouse employees and other staff to ensure business goals are met. Implement and monitor warehouse KPIs to drive continuous improvement. Ensure proper handling, labeling, and storage of materials. Qualifications Proven experience as a Warehouse Manager, Inventory Manager, or similar role in a manufacturing environment. Strong knowledge of MRP systems and inventory management best practices. Sage Preferred 3+ Years of warehouse / inventory management experience Excellent leadership and supervisory skills. Strong organizational and problem-solving abilities. About Coronet LED Coronet LED is a U.S.-based manufacturer of architectural-grade lighting fixtures, proudly delivering innovative, energy-efficient solutions with industry-leading short lead times. With a commitment to sustainability and customer service, Coronet designs and produces high-quality luminaires that support architects, designers, and clients nationwide. As a certified CarbonNeutral company, we combine precision engineering, rapid turnaround, and eco-conscious practices to bring world-class lighting to every project.
    $52k-75k yearly est. 2d ago
  • Operations Manager

    Foundrae

    Warehouse operations manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 4d ago
  • Operations Manager

    The Interfaith Center of New York

    Warehouse operations manager job in New York, NY

    INTERFAITH CENTER OF NEW YORK INC (ICNY) Operations Manager NOTE: to be considered, please email your resume and attach a cover letter to *************************. The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to ************************* Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 - 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: Experience in office management/administration and project management Outstanding organizational skills for both big picture planning and small details Strong working knowledge of Microsoft Office is essential Strong working knowledge of Salsa or similar database solutions Familiarity with social media platforms and online systems Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers Familiarity with design applications like Adobe and Canva preferred Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors Effective multi-tasker -- able to manage multiple priorities under deadlines Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure Deep respect for religious/cultural diversity To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
    $80k-128k yearly est. 5d ago
  • Operations Manager

    Theprintspace

    Warehouse operations manager job in New York, NY

    Operations Leader , E-Commerce Fulfillment & Logistics Type: Full-time, On site We are looking for a senior operations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable. This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce. At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with. We are looking for a senior operations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand. The role : As Senior Operations Manager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them. This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale. You will be responsible for: Production operations, including fine art prints and printed apparel (Giclée, C-Type, DTG) Dispatch, shipping, and logistics Stock control and inventory accuracy Quality control and defect reduction Workflow design, optimisation, and scaling Team leadership and coordination, including: A current full-time team of 5, increasing to 8 within the next 6 weeks Up to 30 short-term workers during peak periods Operating Environment (Important) : This role is best suited to someone who enjoys turning variability into repeatable systems. We process ~500 orders per day on average, with significant spikes during major sales events. Most production activity runs between 8am and 6pm, with intensity increasing during peak periods. Order volume can change rapidly so calm, methodical decision-making under pressure is essential. We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs. What Success looks like : In this role, success means: Orders flow through production and dispatch predictably, even under load Quality issues are caught early and reduced over time The team understands the system, not just the tasks Peak periods feel controlled, not chaotic Processes improve continuously, based on evidence rather than instinct Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs. Growth Opportunity : We are growing quickly and plan to triple our U.S. workforce over the next 12 months. We are not hiring just for today's requirements. We are looking for someone who can demonstrate: Strong systems thinking Ownership mentality The ability to diagnose problems, test solutions, and measure outcomes A desire to take on greater responsibility as the organisation scales As we build out our U.S. senior management team, this role has clear scope to grow.
    $80k-128k yearly est. 1d ago
  • Sr. Manager, Customer Ops Knowledge Management

    Betmgm

    Warehouse operations manager job in Jersey City, NJ

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. Sr.Manager,Customer OpsKnowledgeManagement Location: Jersey City, NJ About the Role The Sr.Manager, Customer OpsKnowledgeManagementplays a pivotal strategic role in overseeing all aspects of CustomerOperationsprocess governance,customer protection,knowledge infrastructure, and information delivery across Operations (Customer Care, Risk,Paymentsand Fraud), Training, and QA.Leading a high-performing team ofprocess, knowledge management and internal operations self-auditexperts, this roleis central to ensuring excellenceand protectionat scale-crafting end-to-end processes, managing content and compliance systemsusedin Customer Operations, and driving cross-functional initiatives that shape how our operations perform and evolve. This position serves as a critical partneracross the organization,acting as the primary subject matter expert forknowledgeecosystem needsanddefining processes & proceduresusedin Customer Operations. TheSeniorManager defines and drives the team's strategic roadmap and is accountable for mappinghighly complexoperational flows, auditingdocumentationand processcompliance, and delivering results aligned to companystrategic plan. Finally, this role acts as a key resource for other stakeholder groups that include Compliance, Regulatory, HR, Product, Technology, and Legalamong others.To support continuous evolution of the business, the Customer OperationsKnowledgeManagement team acts as a key stakeholder in developing new and refining existing procedures to supportand protectoperational changes, new products,agenttooling, and more. Serving asthe keeper of all process and knowledge content for the division, the Customer OperationsKnowledgeManagement team is called upon to produceartifacts on demandwhenrequestedbyvarious internal and externalstakeholders. Responsibilities Team Leadership & Strategy Lead, coach, and empower a team of KnowledgeManagement SMEsand Customer Protection advocates, cultivating a high-performing, collaborative, and growth-oriented environment Definestrategic planningandgoal settingfor the teamwhilesetting ambitiousyetachievableobjectivesaligned with company anddivisiongoals Define KPIsthattrack team success across process health, documentation coverage,accuracy,content engagement, and audit readiness Provide structured performance feedback, mentor team members in technical and stakeholder management skills, and ensure professional development across all levels Foster a culture of accountability, innovation, and continuous improvement Process Governance & Operational Mapping Own the full lifecycle of process creation, optimization, and compliance for CustomerOperations Direct large-scale, end-to-end mapping initiatives across multiple departments and customer journeys Serve as the business architect for operational process alignment, ensuring readiness for scaling, automation, and product changes Partner withteams across the Companyto ensurethatall documentationand processesusedby Customer Operationsmeets regulatory and jurisdictional standards Knowledge & Content Infrastructure Define requirementsforknowledgemanagement toolingnecessaryto manage the expanding scope and complexity of Customer Operations ContentManagementneeds Ensures thatthe knowledge ecosystem (e.g., Zendesk Guide,Sprinklr,SharePoint)and strategic roadmapsupports day-to-day operations,regulatory alignment,future scaling, and otherstrategic initiatives Supportsthe development and QA of customer-facing standard messaging across all operational teams Act as the senior point of contact for Customer Operationsdocumentation architecture, taxonomy, and content lifecycle management Partners with Customer Operations Platforms to ensure adherence with data retention standards Implements change management and version control protocols that ensure all knowledge content iscontinuously updated and kept current Cross-Functional Leadership & Planning Act as the primary Process & Content representative for CustomerOperationsteams, shaping strategic tooling, automation design, and operational readiness Influence product, tooling, and self-service enhancements byrepresentingend-user workflows, business risk, and processinterdependencies Lead planning and documentation support foroperationalexpansions, high-impactinitiatives, or compliance-triggered process overhauls Represent the teamand division overallin leadership forums, workstreams, and planningmeetings Audit, Compliance & Risk Mitigation Oversee internal and external audit preparations and responses, ensuring all documentation is current, compliant,version controlled, and defensible Partner with Compliance and Legal tomaintainauditable controls across all documented areas, especially in high-risk or regulatedjurisdictions Proactivelyidentifyand resolve documentation or process risks through cross-functional remediation Consistently conduct audits for compliance with various protocols which may require working through others such as QA, Insights & Analytics, BI, etc. Qualifications Required: Ability to gain andmaintaina gaming license through theappropriatejurisdictionsas a condition of hire and continued employment 4+ years of experience in process management, content strategy, or operational enablement, with at least 2 years in a formal people management or leadership role Proven ability to lead high-performing teams and build scalable frameworks across multiple lines of business Deep understanding of regulated operations, internal control requirements, and process auditing Strong analytical, strategic planning, and stakeholder engagement skills Exceptionalorganizational,writing and communication skills with an eye for clarity, detail, and usability Experience managing large-scale knowledge bases, CMS platforms (e.g., Zendesk Guide,Sprinklr,SharePoint), and standard messaging libraries Proven success collaborating withstakeholders across divisions and varying levelsorganizationally Ability to manage multiple priorities under tight timelines whilemaintainingquality. Preferred: Strong preference for experience in the gaming, fintech, or sports betting industries Familiarity with knowledge system integrations into self-service platforms, IVRs,and/or AI-powereddigital journeys Working knowledge of content tagging, taxonomy systems, and knowledge delivery UX principles Compensation The annual salary range for this position is $114,000 - $149,625. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
    $114k-149.6k yearly 2d ago
  • Growth Strategy & Operations Manager

    Scale Ai, Inc. 4.1company rating

    Warehouse operations manager job in New York, NY

    As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market. You will: Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market. Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands. Oversee the growth operations, ensuring seamless execution and alignment with business objectives. Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language. Ideally you'd have: 3-5 years of experience on growth, product, or operations, or as a SWE. Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain) Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus). An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $150k-189k yearly 5d ago
  • Operations Manager

    Harvard Maintenance, Inc. 4.2company rating

    Warehouse operations manager job in Stamford, CT

    Objective The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity". Job Summary: Operations Managers are required to effectively manage the accounts and staff according to the contract specification as directed by Director of Operations. Including a focus on: o Good customer relations, with maximum service and quality standards. o Effective budget controls of labor and materials. o Insuring good employee relations between accounts and business operations. o Cooperation between District Managers, Supervisors and building management for maximum utilization of time and people. Operations Managers assigned working days are generally Monday through Friday, while scheduling services and workforce for weekend work. A Contract Manager will be responsible for responding to emergency situations from time to time. The responsibilities will be directed toward the accounts assigned in his work area which will consist of a small campus of commercial buildings located in walking distance to each other.. Ensure the highest level of safety, quality and service excellence for employees and customers. Identify and engage talent and develop high-end cleaning teams. Ensure both existing and new business are maintained with the highest specifications and demands. Work closely with Facility Management and internal staff to carry out daily operation demands. Essential Duties and Responsibilities Project Managers report to the Director of Operations. In the absence of the Director of Operations, District Managers will report to the Vice President LABOR - Each of your accounts is allocated a fixed number of hours. It is your job to ensure that the work is completed without exceeding those hours. MATERIALS AND EQUIPMENT - You are to ensure your accounts have the materials and equipment required for your employees to perform their tasks completely, with high quality. PLANNING: Assign duties and follow up. Perform Inspections, Corrections and Follow up. Holidays and Days Off. Training. Materials Control. Payroll hours Control. Work Orders. Supply Purchase Order Processing. RECRUITMENT: Planning to ensure that as far as possible, vacancies are foreseen in time to fill them and to make every possible endeavor to employ suitable people to join. ORGANIZATION: Assist your cleaners in keeping their assigned areas clean and organized. EMPLOYEE RELATIONS: Responsible for ensuring that the relationships within your yourself, and your employees, are maintained at the highest level. Experience with Unionized staffing a must Knowledge and Skill Requirements Bilingual English/Spanish a PLUS Minimum of Five (5) years managing janitorial operation Flexibility with hours and schedule Technical knowledge of all aspects of janitorial service delivery Proficiency in Microsoft Suite Compensation Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V
    $80k-130k yearly est. 3d ago
  • Design Operations Manager

    MacMillan Learning

    Warehouse operations manager job in New York, NY

    The Design Operations Manager of the TPG Art Department will oversee the design team's schedules, develop and maintain department workflows, and act as a liaison to the editorial, production, managing editorial, publicity, ad/promo, and marketing and sales departments. The candidate must have exceptional organization and communication skills and have a strong interest in developing systems and workflows. What you'll do: Prepare seasonal studio schedules and individual project roadmaps; ensure deadlines are met. Keep designers aware of deadlines for meetings, conferences, sales calls, etc. Support the Art department with seasonal updates to strategic planning and production documents. Maintain a status grid for covers and other design elements for staff to reference. Maintain the agenda and compile notes at weekly department meetings and weekly company cover meetings. Attend weekly production meetings to provide updates and take notes for art department. Coordinate with the Operations department for large seasonal meetings. Obtain approval for cover images; post cover files to the internal bibliographic system. Liaise with other departments within TPG and Macmillan to manage file/material requests. Update and implement workflows as departmental needs evolve. What you'll bring: Excellent organizational skills; ability to manage schedules for numerous simultaneous projects. Very strong written and verbal communication skills. Ability to work collaboratively across various departments. Ability to create and implement new processes. Expert use of Google Suite, Microsoft Excel, Mac Platform, skilled at data entry and running reports. Knowledge of the bookmaking process, from early stages to printed books. Ideal Experience: 3-5 years of publishing experience. Production editorial, managing editorial, and production management experience are a plus. No design background needed, but knowledge of the Adobe Creative Suite is a plus. College degree or equivalent experience. This role will have an annual salary of $60,000-$65,000 Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer, consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status, and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $60k-65k yearly 3d ago
  • Warehouse Operations Supervisor

    Boise Cascade Company 4.6company rating

    Warehouse operations manager job in River Edge, NJ

    Job Description Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on relationships, our associates are critical to our success. We are committed to investing in them and that is why we offer a comprehensive benefits package designed to have a positive impact on all areas on your life - from health and well-being, career, and community, to financial security and personal safety, with many benefits beginning on your first day of employment. Please review the responsibilities and needed qualifications below and apply today! Boise Cascade has an exciting opening for a Warehouse Operations Supervisor! Please review the responsibilities and needed qualifications below and apply today! Responsibilities Serves as on-site supervisor and assistant to operations manager for the yard/warehouse/safety; with responsibility for warehouse function which involves receipt of the products from external and internal suppliers; pulling and loading products for shipment; and training, guiding, coaching, and counseling the materials-handling associates. Responsible for day-to-day safety awareness and enforcement of Division Safety and PPE policy and operations consistent with established standard operating procedures. Serves as a troubleshooter in handling daily activities within the yard. Qualifications Basic Qualifications: Requires two (2) year technical education, college degree; or high school diploma and a minimum three (3) years operations experience. Must have prior supervisory experience. Skill requirements include leadership, organizational, problem-solving, and good interpersonal and communication and proficiency in utilizing computer software applications necessary for performing job responsibilities. Warehouse/yard operations with some physical exertion. Performs some duties under seasonal environmental conditions. Preferred Qualifications: Knowledge of building materials a plus. Our Benefits Medical + Dental + Vision Flexible Spending Accounts + HRA 401(k) Retirement Savings Annual Incentives Paid Time Off (20/yr) and holidays (10/yr) Paid Parental Leave
    $41k-50k yearly est. 2d ago
  • Distributed Generation Strategy Manager

    Con Edison, Inc. 4.9company rating

    Warehouse operations manager job in New York, NY

    About the Team & MissionCon Edison, a multibillion-dollar energy utility, is leading the clean energy transition in New York City and Westchester County. We are investing hundreds of millions of dollars annually to integrate distributed resources into our electric and gas systems, support electric vehicle charging infrastructure, and scale adoption of energy efficiency and clean heating technologies across our customers.Con Edison is accelerating New York's clean energy transition by helping customers and developers connect solar, storage, and emerging technologies to the gridsafely, quickly, and at scale. The Distributed Generation (DG) Group is the single front door for interconnection and the glue across Engineering, Energy Services, and Customer Operations. Our goal is simple: a smooth, transparent, best-in-class customer experience that gets clean energy projects energized faster and with fewer surpriseswhile maintaining system reliability and meeting all regulatory requirements.Role OverviewThe Distributed Generation Strategy Manager will lead the Company's strategy, policy, and regulatory work related to DG interconnection. You'll bring together internal experts and external partners customers and developers, aggregators, DPS Staff, New York State Energy Research and Development Authority (NYSERDA), Joint Utilities Interconnection Policy Working Group (IPWG), and other stakeholders to evolve policies and technical standards to expand integration of DG into Con Edison's grid, improve interconnection processes, DG customer service offerings, and data transparency and hosting-capacity guidance, and expand the Company's support for Federal Energy Regulatory Commission (FERC) Order 2222 market participation. Your work will turn customer and operational insights, government and policy priorities, and stakeholder feedback into changes that make interconnection easier and expand progress towards DG goals. Required Education/Experience * Bachelor's Degree and Five years of relevant experience including energy policy, regulatory strategy, stakeholder engagement, or related analytical roles. Preferred Education/Experience * Master's Degree MBA, or degree in sustainability, data science, or other related technical, business or energy focus Relevant Work Experience * Demonstrated ability to analyze and synthesize data into business insights and effectively communicate the information in oral and written deliverables. Required * Highly proficient in Microsoft Office suite (i.e. Outlook, Excel, Word, PowerPoint, Project) Required. * Ability to make decisions in real-time, under pressure. Required * Intellectual curiosity and enthusiasm for learning new skills. Required * Strong presentation and writing skills. Required * Ability to deal with ambiguity and comfortable working in a dynamic environment. (Required) * 2 years of specific experience in utility DG programs, including work with utility DG program strategy, forecasting and reporting. Preferred * Demonstrated ability to prioritize, analyze and solve complex strategic and tactical opportunities. Preferred * Proven experience developing analytical tools leveraging techniques which may include statistics, predictive models, and/or machine learning. Preferred * Knowledge of distributed generation and/or clean energy programs and technologies. Preferred * Knowledge of national and New York State clean energy policy a plus. Preferred * Experience analyzing or managing program performance and/or pipelines. Preferred * Demonstrated organizational skills, and the ability to see the big picture while maintaining attention to detail. Preferred * Experience working with diverse teams to align stakeholders around business solutions, and coach and work with these stakeholders through the implementation to drive business results Preferred * Demonstrated success in support of clean energy programs. (Preferred) * Understanding of New York Independent System Operator (NYISO) participation models and Federal Energy Regulatory Commission (FERC) Order 2222 frameworks. Preferred * Working knowledge of Standard Interconnection Requirements (SIR), Public Service Commission (PSC) orders, JU/ITWG guidance; familiarity with Cost-Sharing 2.0 and Utility Process governance. Preferred * Tools & data: familiarity with Con Edison software platforms; skills in SQL/Python/Power BI/Tableau helpful for concise visualizations. Preferred * Customer-centric mindset with examples of simplifying requirements and improving transparency. Preferred Licenses and Certifications * Driver's License Required Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities * Lead the development of a proactive, customer-centric culture to foster trust and confidence among customers, DG developers, and technology providers, and build, maintain, and create new relationships. * Lead a team of developer go-to partnersfoster a strong working relationship with developers so they can reach out to you if they need support. * Oversee all aspects of the team including planning, organizing, coordinating, and managing resources needed to achieve key internal goals. * Manage the teams effort on day-to-day delivery for all DG/storage projectsset clear next steps, owners, and timelines; keep everyone aligned and informed. * Lead collaboration with other members of the DG team, as well as other internal departments including engineering organizations and Energy Services * Lead and manage your team by creating the conditions for success by maintaining appropriate resourcing levels, providing clear, action-oriented direction, efficient allocation of project and non-project work, and a consistent focus on developing team skills. * Develop your direct reports through coaching, creating development opportunities, and performance management along with being available for regular touchpoints to discuss work, goals, and professional development opportunities. * Streamline handoffs across Distribution Engineering, Energy Services, Construction, Metering, Telemetry, and Billing/Crediting to reduce delays and rework. * Turn insights into actionmonitor, analyze, and report on program performance at various levels. * Provide customer perspective input on the development of software used to administer and operate the program and where needed support data management and quality control. * Engage with Strategy/Regulatory personneluse your customer insights and operational expertise to support development of strategic planning and regulatory activities such as filings * Ensure transparency and accountability through regular reporting of status updates and expected timelines so customers and internal teams know exactly where things stand. * Lead design, development, and administration of advisory services to help new and existing developers better understand the interconnection process, Company rates and incentive programs, and grid conditions where projects may be sited. * Oversee the end to end process for FERC 2222 aggregations of distributed energy resources in the NYISO market. * Support developers in upholding standards and safetyensuring consistency with SIR, Public Service Commission (PSC) orders and Joint Utilities Work Group technical requirements (smart-inverter settings, protection/ Supervisory Control and Data Acquisition (SCADA)) with complete, auditable documentation. * Represent the Company at industry conferences and meetings with external stakeholders related to the development of DG projects. * Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations. * Perform other related tasks and assignments as required.
    $96k-117k yearly est. 6d ago

Learn more about warehouse operations manager jobs

How much does a warehouse operations manager earn in Yonkers, NY?

The average warehouse operations manager in Yonkers, NY earns between $31,000 and $47,000 annually. This compares to the national average warehouse operations manager range of $26,000 to $45,000.

Average warehouse operations manager salary in Yonkers, NY

$38,000

What are the biggest employers of Warehouse Operations Managers in Yonkers, NY?

The biggest employers of Warehouse Operations Managers in Yonkers, NY are:
  1. Schreiner Corporation
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