What does a warehouse operations supervisor do?
A warehouse operations supervisor oversees the daily operations at warehouses, ensuring everything runs smoothly and efficiently. It is their duty to set goals and guidelines, manage staff, monitor the arrival and delivery of supplies, review daily reports, liaise with internal and external business partners, and develop strategies to optimize operations. They must also respond to issues and concerns, resolving them promptly and efficiently. Moreover, as a supervisor, they must lead and encourage staff to reach goals, all while enforcing and promoting the company's policies and regulations.
Warehouse operations supervisor responsibilities
Here are examples of responsibilities from real warehouse operations supervisor resumes:
- Manage warehouse, drive the forklift, put pallets where they need to be, rewind paper for the printer.
- Manage all aspects of warehousing such as inbound, outbound and production in a highly mechanize warehouse that utilizes RF functionality.
- Help manage an accurate, revolving FIFO inventory and rigorously investigate any discrepancies.
- Maintain and ensure compliance and regulatory standards, to include OSHA, DEA, FDA and state and local authorities.
- Track employee's attendance via KRONOS.
- Labele all items for tracking, per ISO management.
- Represent the department during FDA and internal compliance audits.
- Develop, support, and maintain ISO quality system requirements.
- Keep up with hourly employees' time and vacation and input into KRONOS system.
- Used a forklift to move cases and pallets and put them into there assign slots in the warehouse.
- Work with USDA, OSHA, EPA and third party inspectors to ensure safe food supply and work environment.
- Maintain USDA product receipt temperature log to ensure for proper handling of all products entering and leaving the facility.
- Conduct OSHA safety training to ensure all warehouse staff follow established safety rules and to exercise caution in work activities.
- Work with owners in the design and planning of a food manufacturing facility in compliance with governmental FDA guidelines and restrictions.
- Develop, test and implement computerized RF technology within the warehouse.
Warehouse operations supervisor skills and personality traits
We calculated that 9% of Warehouse Operations Supervisors are proficient in Warehouse Operations, Customer Service, and Logistics.
We break down the percentage of Warehouse Operations Supervisors that have these skills listed on their resume here:
- Warehouse Operations, 9%
Administer warehouse operations by coordinating schedules to ensure sufficient coverage, determine production capacity/staffing, informing employees on project management efforts.
- Customer Service, 9%
Provide day to day direction concerning work assignments, overtime requirements, inventory management and Customer Service priorities.
- Logistics, 7%
Established controls to ensure maximum logistics readiness for supply and transportation related support activities for U.S. and Turkish aviation units.
- Continuous Improvement, 7%
Established cohesive work teams Recently promoted to the position of manager of continuous improvement.
- OSHA, 5%
Conducted OSHA safety training to ensure all warehouse staff followed established safety rules and to exercise caution in work activities.
- Shipping Receiving, 5%
Directed product handling and storage requirements in departments of shipping receiving, and production.
Common skills that a warehouse operations supervisor uses to do their job include "warehouse operations," "customer service," and "logistics." You can find details on the most important warehouse operations supervisor responsibilities below.
The three companies that hire the most warehouse operations supervisors are:
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Warehouse operations supervisor vs. Assistant manager of operations
An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.
While similarities exist, there are also some differences between warehouse operations supervisors and assistant manager of operations. For instance, warehouse operations supervisor responsibilities require skills such as "customer service," "continuous improvement," "osha," and "shipping receiving." Whereas a assistant manager of operations is skilled in "sales floor," "front end," "cash handling," and "store associates." This is part of what separates the two careers.
Assistant managers of operations earn the highest salaries when working in the finance industry, with an average yearly salary of $65,818. On the other hand, warehouse operations supervisors are paid more in the health care industry with an average salary of $49,220.On average, assistant managers of operations reach similar levels of education than warehouse operations supervisors. Assistant managers of operations are 3.0% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Warehouse operations supervisor vs. Shipping and receiving supervisor
A shipping and receiving supervisor streamlines the shipping process for a more efficient company. The supervisors oversee and maintain the supplies and inventory through product receipt, storage, and delivery. They supervise employees who confirm and record shipment receipt, prepare items for shipping, and load and unload purchases. Supervisors should be equipped with leadership, effective communication, conflict resolution, and time management skills. They are also expected to delegate and have confidence.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that warehouse operations supervisor responsibilities requires skills like "customer service," "continuous improvement," "osha," and "hr." But a shipping and receiving supervisor might use other skills in their typical duties, such as, "purchase orders," "sales floor," "shipment data," and "international shipments."
Shipping and receiving supervisors may earn a lower salary than warehouse operations supervisors, but shipping and receiving supervisors earn the most pay in the automotive industry with an average salary of $40,669. On the other hand, warehouse operations supervisors receive higher pay in the health care industry, where they earn an average salary of $49,220.shipping and receiving supervisors earn similar levels of education than warehouse operations supervisors in general. They're 1.5% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Warehouse operations supervisor vs. Supervisor
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from warehouse operations supervisor resumes include skills like "warehouse operations," "logistics," "continuous improvement," and "osha," whereas a supervisor is more likely to list skills in "sales floor," "pos," "direct supervision," and "store operations. "
Supervisors make a very good living in the health care industry with an average annual salary of $60,088. On the other hand, warehouse operations supervisors are paid the highest salary in the health care industry, with average annual pay of $49,220.supervisors typically earn similar educational levels compared to warehouse operations supervisors. Specifically, they're 2.3% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Warehouse operations supervisor vs. Warehouse manager
Warehouse managers oversee the overall operations of a company's warehouse. They manage the inventory by ensuring that the inventory records are updated and accurate. They tend to deliveries and check all items. They ensure that items in the warehouse are appropriately stored and secured. They also supervise the shipping of items from the warehouse and ensure that the correct products are delivered. Warehouse managers continuously find ways to improve the efficiency of warehouse operations. Warehouse managers manage warehouse personnel as well, ensuring that they are trained well and motivated to work.
Even though a few skill sets overlap between warehouse operations supervisors and warehouse managers, there are some differences that are important to note. For one, a warehouse operations supervisor might have more use for skills like "warehouse operations," "continuous improvement," "osha," and "hr." Meanwhile, some responsibilities of warehouse managers require skills like "delivery truck," "purchase orders," "wms," and "data storage system. "
In general, warehouse managers earn the most working in the technology industry, with an average salary of $64,453. The highest-paying industry for a warehouse operations supervisor is the health care industry.warehouse managers reach similar levels of education compared to warehouse operations supervisors, in general. The difference is that they're 0.5% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Types of warehouse operations supervisor
Updated January 8, 2025











