What does a warehouse personnel do?
Warehouse personnel responsibilities
Here are examples of responsibilities from real warehouse personnel resumes:
- Work hi-lo and forklift machinery to build pallets/loads, wrapped pallets and stage for shipping.
- Pull orders using a RF gun.Verify and receive product coming into the warehouse using RF gun.
- Track all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory.
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
- Operate power equipment including: order pickers, tuggers, reach trucks, and counterbalance forklifts.
Warehouse personnel skills and personality traits
We calculated that 30% of Warehouse Personnels are proficient in Pallet Jack, Logistics, and Pallets. They’re also known for soft skills such as Communication skills, Customer-service skills, and Detail oriented.
We break down the percentage of Warehouse Personnels that have these skills listed on their resume here:
- Pallet Jack, 30%
Operated pallet jacks, robots and conveyor machinery, following safety guidelines.
- Logistics, 18%
Improved order processing and inventory logistics by adding labels to bin locations for easier identification and determination of equipment on hand.
- Pallets, 9%
Worked hi-lo and forklift machinery to build pallets/loads, wrapped pallets and staged for shipping.
- Shipping Receiving, 7%
Maintain warehouse inventory, shipping receiving and repacking of all good for shipment.
- Customer Orders, 5%
Pick customer orders accurately and timely.
- Hand Trucks, 5%
Used hand trucks/dollies to transport boxed files to the loading dock areas for shipping preparation.
"pallet jack," "logistics," and "pallets" are among the most common skills that warehouse personnels use at work. You can find even more warehouse personnel responsibilities below, including:
Communication skills. One of the key soft skills for a warehouse personnel to have is communication skills. You can see how this relates to what warehouse personnels do because "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." Additionally, a warehouse personnel resume shows how warehouse personnels use communication skills: "conducted daily customer service with vendors to maintain positive communication that addresses the mine's needs in all departments. "
Customer-service skills. Another essential skill to perform warehouse personnel duties is customer-service skills. Warehouse personnels responsibilities require that "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." Warehouse personnels also use customer-service skills in their role according to a real resume snippet: "respond to customers' or shippers' questions and complaints regarding storage and distribution services. "
Detail oriented. Another skill that relates to the job responsibilities of warehouse personnels is detail oriented. This skill is critical to many everyday warehouse personnel duties, as "material and product inspecting clerks check items for defects, some of which are small and difficult to spot." This example from a resume shows how this skill is used: "job detail: receiving inbound purchase orders packing orders quickly and accurately assembling orders on assembly lines and or pallets required. "
Math skills. A big part of what warehouse personnels do relies on "math skills." You can see how essential it is to warehouse personnel responsibilities because "some material recording clerks use math to calculate shipping costs or take measurements." Here's an example of how this skill is used from a resume that represents typical warehouse personnel tasks: "fast environment, and math is required. "
The three companies that hire the most warehouse personnels are:
- Anheuser-Busch20 warehouse personnels jobs
- ABB16 warehouse personnels jobs
- Transcat15 warehouse personnels jobs
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Warehouse personnel vs. Material handler/warehouse
A warehouse material handler is responsible for assisting warehouse operations, moving merchandise from one place to another, labeling products, performing quality check procedures, packaging goods, and loading and unloading items from distribution vehicles. Warehouse material handlers operate warehouse tools and equipment for production, as well as ensuring the adequacy of stock inventory needed for orders and deliveries. A warehouse material handler also updates product information on the database and do administrative tasks, such as writing reports and responding to customers' inquiries and concerns.
While similarities exist, there are also some differences between warehouse personnels and material handler/warehouse. For instance, warehouse personnel responsibilities require skills such as "pallet jack," "logistics," "data entry," and "unload trucks." Whereas a material handler/warehouse is skilled in "work ethic," "warehouse environment," "supply support," and "ladders." This is part of what separates the two careers.
Material handler/warehouses tend to make the most money working in the manufacturing industry, where they earn an average salary of $34,722. In contrast, warehouse personnels make the biggest average salary, $35,165, in the manufacturing industry.On average, material handler/warehouses reach similar levels of education than warehouse personnels. Material handler/warehouses are 0.3% less likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Warehouse personnel vs. Warehouse associate/driver
Warehouse associates/drivers are skilled warehouse employees who are responsible for operating forklifts and other equipment to perform the loading and unloading of warehouse products. These employees are required to manage and plan delivery routes so that they can develop safer and shorter routes to save gas as well as ensure on-time customer delivery. They must examine and inspect stock items for defects while reporting and damages to their supervisors. These employees must also receive and stock incoming inventory items as well as scan and organize them according to the company's health and safety regulations.
In addition to the difference in salary, there are some other key differences worth noting. For example, warehouse personnel responsibilities are more likely to require skills like "pallet jack," "logistics," "quality standards," and "data entry." Meanwhile, a warehouse associate/driver has duties that require skills in areas such as "customer service," "cleanliness," "osha," and "cdl." These differences highlight just how different the day-to-day in each role looks.
Warehouse associate/drivers earn a higher average salary than warehouse personnels. But warehouse associate/drivers earn the highest pay in the manufacturing industry, with an average salary of $34,727. Additionally, warehouse personnels earn the highest salaries in the manufacturing with average pay of $35,165 annually.In general, warehouse associate/drivers achieve similar levels of education than warehouse personnels. They're 0.7% more likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Warehouse personnel vs. General warehouse worker
A general warehouse worker takes responsibility for doing various duties in warehousing. General warehouse workers receive and process incoming materials and stock, pick and file orders, and pack and ship these orders. The workers manage, organize, and retrieve stocks from the warehouse. They make sure that the orders are picked up and/or delivered on time. It is expected from them to have working experience in the job. They have to be proficient in terms of inventory software, systems, and databases. Among the other necessary skills for this career are time management, analytical, communication, and good organizational skills.
The required skills of the two careers differ considerably. For example, warehouse personnels are more likely to have skills like "pallet jack," "logistics," "shipping receiving," and "data entry." But a general warehouse worker is more likely to have skills like "safety rules," "inbound trucks," "math," and "basic math."
General warehouse workers earn the highest salary when working in the manufacturing industry, where they receive an average salary of $34,273. Comparatively, warehouse personnels have the highest earning potential in the manufacturing industry, with an average salary of $35,165.Most general warehouse workers achieve a similar degree level compared to warehouse personnels. For example, they're 0.1% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Warehouse personnel vs. Warehouse shipping clerk
Types of warehouse personnel
Updated January 8, 2025











