What does a Warehouse Team Member do?
A warehouse team member's duties depend on their industry of employment or directives from managers. In a retail setting, their responsibilities revolve around monitoring the inventory of products, receiving and unloading deliveries, preparing and tracking shipments, maintaining accurate data of all transactions using applications and software, and reporting to managers should there be any discrepancies or issues. Furthermore, a warehouse team member may lift heavy objects, load products into vehicles, process and scan products, operate machinery, and ensure the quality of products.
Warehouse team member responsibilities
Here are examples of responsibilities from real warehouse team member resumes:
- Used various size ladders and types of ladders.
- Climb up ladders and check signal at hub sites.
- Compose bags of groceries for elderly families to be deliver to their homes.
- Affix shipping labels on pack cartons or stencils identifying shipping information on cartons.
- Work closely with QA engineer to gather and interpret data for SPC charting.
- Order puller (LTL), operate forklift, cherry picker, stand-up lift and swing lift, familiar with RF scanner
- Help coordinate logistics for customer pick-ups and shipments including coordinate local courier deliveries.
- Facilitate maintenance in a warehouse racking environment by properly storing full pallets of merchandise.
- Prepare delivery and travel reports to ensure correct distribution of services to hospital patients.
- Assemble medical equipment-Deliver medical supplies to patients homes and medical facilities-Prepare supplies and packaging for delivery-Load packages according to borough
- Improve order processing and inventory logistics by adding labels to bin locations for easier identification and determination of equipment on hand.
- Demonstrate ability to organize merchandise efficiently.-Ability to operate a pallet jack and fork lift.
- Complete temporary assignments in numerous organizations including production of car parts, boat parts, wire harnesses and frames for glasses.
- Used computerized UPS/Fed-Ex program to pack/ship merchandise worldwide.
- Unload the product off the trucks and match it against the BOL for accuracy.
Warehouse team member skills and personality traits
We calculated that 34% of Warehouse Team Members are proficient in Customer Orders, Pallets, and Hand Trucks. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Math skills.
We break down the percentage of Warehouse Team Members that have these skills listed on their resume here:
- Customer Orders, 34%
Used proper equipment and lifting techniques, quickly and accurately pulled product for customer orders and/or branch transfers from warehouse shelves.
- Pallets, 13%
Demonstrated ability to organize merchandise efficiently.-Ability to operate a pallet jack and fork lift.
- Hand Trucks, 12%
Pulled orders and with the use of hand trucks.
- Groceries, 10%
Composed bags of groceries for elderly families to be delivered to their homes.
- Basic Math, 6%
Warehouse maintenance as needed Skills Used *Determination *Consistency *Literary skills *Basic Mathematics
- Warehouse Environment, 5%
Transported boxed goods Received and organized deliveries Recorded and reorganized inventory Maintained clean warehouse environment Communicated and cooperated with coworkers and managers/supervisors
Most warehouse team members use their skills in "customer orders," "pallets," and "hand trucks" to do their jobs. You can find more detail on essential warehouse team member responsibilities here:
Customer-service skills. One of the key soft skills for a warehouse team member to have is customer-service skills. You can see how this relates to what warehouse team members do because "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." Additionally, a warehouse team member resume shows how warehouse team members use customer-service skills: "acknowledged for delivering excellent internal and external customer service while appropriately performing the functions of my job. "
Detail oriented. Many warehouse team member duties rely on detail oriented. "material and product inspecting clerks check items for defects, some of which are small and difficult to spot.," so a warehouse team member will need this skill often in their role. This resume example is just one of many ways warehouse team member responsibilities rely on detail oriented: "verify details of transactions, including items received, material requests, purchase orders, and packing slips. "
Math skills. warehouse team members are also known for math skills, which are critical to their duties. You can see how this skill relates to warehouse team member responsibilities, because "some material recording clerks use math to calculate shipping costs or take measurements." A warehouse team member resume example shows how math skills is used in the workplace: "used math on a day to day basis while welding, shaving, and metal, etc. "
Communication skills. A big part of what warehouse team members do relies on "communication skills." You can see how essential it is to warehouse team member responsibilities because "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." Here's an example of how this skill is used from a resume that represents typical warehouse team member tasks: "applied interpersonal and communication skills, basic math, use of computer and calculator, and organization. "
The three companies that hire the most warehouse team members are:
- Amazon1,804 warehouse team members jobs
- Americorps588 warehouse team members jobs
- Pizza Hut470 warehouse team members jobs
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Warehouse team member vs. Customer service, warehouse
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
While similarities exist, there are also some differences between warehouse team members and customer service, warehouse. For instance, warehouse team member responsibilities require skills such as "pallets," "groceries," "basic math," and "warehouse environment." Whereas a customer service, warehouse is skilled in "quality customer service," "strong customer service," "customer complaints," and "pallet jack." This is part of what separates the two careers.
Customer services, warehouse really shine in the manufacturing industry with an average salary of $31,263. Comparatively, warehouse team members tend to make the most money in the manufacturing industry with an average salary of $33,896.customer services, warehouse tend to reach similar levels of education than warehouse team members. In fact, customer services, warehouse are 0.0% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Warehouse team member vs. Material handler/warehouse
A warehouse material handler is responsible for assisting warehouse operations, moving merchandise from one place to another, labeling products, performing quality check procedures, packaging goods, and loading and unloading items from distribution vehicles. Warehouse material handlers operate warehouse tools and equipment for production, as well as ensuring the adequacy of stock inventory needed for orders and deliveries. A warehouse material handler also updates product information on the database and do administrative tasks, such as writing reports and responding to customers' inquiries and concerns.
Each career also uses different skills, according to real warehouse team member resumes. While warehouse team member responsibilities can utilize skills like "groceries," "cleanliness," "wine," and "safety rules," material handler/warehouses use skills like "work ethic," "supply support," "ladders," and "osha."
Material handler/warehouses may earn a higher salary than warehouse team members, but material handler/warehouses earn the most pay in the manufacturing industry with an average salary of $34,722. On the other hand, warehouse team members receive higher pay in the manufacturing industry, where they earn an average salary of $33,896.Average education levels between the two professions vary. Material handler/warehouses tend to reach similar levels of education than warehouse team members. In fact, they're 0.2% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Warehouse team member vs. General warehouse worker
A general warehouse worker takes responsibility for doing various duties in warehousing. General warehouse workers receive and process incoming materials and stock, pick and file orders, and pack and ship these orders. The workers manage, organize, and retrieve stocks from the warehouse. They make sure that the orders are picked up and/or delivered on time. It is expected from them to have working experience in the job. They have to be proficient in terms of inventory software, systems, and databases. Among the other necessary skills for this career are time management, analytical, communication, and good organizational skills.
The required skills of the two careers differ considerably. For example, warehouse team members are more likely to have skills like "groceries," "cleanliness," "customer service," and "stand-up forklift." But a general warehouse worker is more likely to have skills like "inbound trucks," "math," "order processing," and "repack."
General warehouse workers make a very good living in the manufacturing industry with an average annual salary of $34,273. On the other hand, warehouse team members are paid the highest salary in the manufacturing industry, with average annual pay of $33,896.Most general warehouse workers achieve a similar degree level compared to warehouse team members. For example, they're 0.1% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Warehouse team member vs. Warehouse associate
Warehouse associates are employees who take on any task needed at the company warehouse. They receive incoming deliveries, store the items in their proper places, scan the items to log them into the company system, manage stocks and inventory, conduct product inspection to check for damages or defects, and maintain the overall cleanliness of the warehouse. Warehouse associates are also responsible for receiving purchase orders, assembling and packing products related to orders, checking the accuracy of the products relative to the order, and ensuring proper shipment of the products.
Types of warehouse team member
Updated January 8, 2025