How To Become A Warranty Administrator: What It Is and Career Path

What is a warranty administrator and how to become one

Updated January 8, 2025

4 min read

Warranty administrators usually work for manufacturers or dealerships and make sure replacement parts for faulty products arrive on time. They oversee the warranty process from beginning to end, supervising the shipping process.

When receiving claims for parts or repairs, you will be the one to determine whether the claim is covered by the warranty or not. Your job is to manage customer databases and file claims, keeping track of documents and transactions. All the information about the requests will be in your hand, but it will be your duty to call and follow up with the customers if something is still missing.

You can get hired for this position with a high school diploma or GED and make around $46,000 per year on average. You will need some experience in logistics or a related field as this is a role that comes with supervising others' work and taking responsibility for timely shipments.

ScoreWarranty AdministratorUS Average

Salary

2.9

Avg. Salary $37,408

Avg. Salary $59,228

Stability level

8.0

Growth rate -4%

Growth rate 0.3%

Diversity

4.2

Race

American Indian and Alaska Native 0.65%

Asian 5.52%

Black or African American 9.58%

Hispanic or Latino 18.07%

Unknown 4.77%

White 61.41%

Gender

female 72.33%

male 27.67%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a warranty administrator

Explore warranty administrator education requirements

Most common warranty administrator degrees

Bachelor's

32.6 %

Associate

28.5 %

High School Diploma

25.5 %

Start to develop specific warranty administrator skills

Skills	Percentages
Dealership	29.41%
Warranty Claims	4.73%
Warranty Receivables	3.63%
ADP	3.44%
Journal Entries	3.19%

Complete relevant warranty administrator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New warranty administrators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a warranty administrator based on U.S. Bureau of Labor Statistics data and data from real warranty administrator resumes.

Research warranty administrator duties and responsibilities

Implement and manage all phases of the manufacturer's vehicle warranty for Mercedes and Nissan.
Manage complex litigation and business bankruptcy filings.
Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Contact Chrysler and Honda regarding outstanding warranty claims.

Prepare your warranty administrator resume

When your background is strong enough, you can start writing your warranty administrator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a warranty administrator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable warranty administrator resume templates

Build a professional warranty administrator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your warranty administrator resume.