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Warranty administrators usually work for manufacturers or dealerships and make sure replacement parts for faulty products arrive on time. They oversee the warranty process from beginning to end, supervising the shipping process.
When receiving claims for parts or repairs, you will be the one to determine whether the claim is covered by the warranty or not. Your job is to manage customer databases and file claims, keeping track of documents and transactions. All the information about the requests will be in your hand, but it will be your duty to call and follow up with the customers if something is still missing.
You can get hired for this position with a high school diploma or GED and make around $46,000 per year on average. You will need some experience in logistics or a related field as this is a role that comes with supervising others' work and taking responsibility for timely shipments.
Avg. Salary $37,408
Avg. Salary $59,228
Growth rate -4%
Growth rate 0.3%
American Indian and Alaska Native 0.65%
Asian 5.52%
Black or African American 9.58%
Hispanic or Latino 18.07%
Unknown 4.77%
White 61.41%
Genderfemale 72.33%
male 27.67%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Skills | Percentages |
---|---|
Dealership | 29.41% |
Warranty Claims | 4.73% |
Warranty Receivables | 3.63% |
ADP | 3.44% |
Journal Entries | 3.19% |
When your background is strong enough, you can start writing your warranty administrator resume.
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The average warranty administrator salary in the United States is $37,408 per year or $18 per hour. Warranty administrator salaries range between $28,000 and $49,000 per year.
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LEARN ABOUT DIAGNOSES, REPAIRS AND ADMINISTERING
LESS AUTHORITY FOR MAKE WARRANTY DECISIONS
Co workers and work hours
New service manager and. Pay plan he created
Talking to manufacturers and getting to agree to cover claims that need paid for work performed
The delay in response from some manufacturers, I like to get quick responses