How to hire a warranty administrator

How to hire a warranty administrator, step by step

Here's a step-by-step warranty administrator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a warranty administrator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new warranty administrator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your warranty administrator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a warranty administrator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A warranty administrator's background is also an important factor in determining whether they'll be a good fit for the position. For example, warranty administrators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of warranty administrator salaries for various roles:

   Type of Warranty Administrator	Description	Hourly rate
   Warranty Administrator		$13-23
   Support Staff	School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment... Show more	$12-19
   Office Manager	Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well... Show more	$14-29

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Dealership
   • Warranty Claims
   • Warranty Receivables
   • ADP
   • Journal Entries
   • Chrysler
   • Warranty Policies
   • Schedule Appointments
   • Audi
   • Toyota
   • Credit Memos
   • Submit Warranty Claims
   • BMW
   • Warranty Paperwork

   Check all skills

   Responsibilities:

   • Implement and manage all phases of the manufacturer's vehicle warranty for Mercedes and Nissan.
   • Manage complex litigation and business bankruptcy filings.
   • Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
   • Contact Chrysler and Honda regarding outstanding warranty claims.
   • Process & finalize warranty paperwork for Audi & Porsche.
   • Process all warranty tickets for each brand including Hyundai, Volkswagon, Mitsubishi and Audi.

3. Make a budget

   Including a salary range in your warranty administrator job description is a great way to entice the best and brightest candidates. A warranty administrator salary can vary based on several factors:

   • Location. For example, warranty administrators' average salary in west virginia is 42% less than in washington.
   • Seniority. Entry-level warranty administrators earn 43% less than senior-level warranty administrators.
   • Certifications. A warranty administrator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a warranty administrator's salary.

   Average warranty administrator salary

   $37,408yearly

   $17.98 hourly rate

   ---

   Entry-level warranty administrator salary

   $28,000 yearly salary

   Updated December 24, 2025

4. Writing a warranty administrator job description

   A warranty administrator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a warranty administrator job description:

   Warranty administrator job description example

   We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish.
   Health/Life & Disability Benefits
   Group Health Plan Voluntary Insurance Employer Assistance Program Flexible Spending Account Plan
   Benefits for Every Day
   Payroll Direct Deposit
   Benefits for Tomorrow
   Paid Holidays Vacation Paid Sick time 401K Retirement Plan
   Responsibilities
   Damage Code, Book and Process warranty claims. Verify criteria required by factory. Arrange for parts to be shipped to the factory or to be scrapped. Follow up with the factory regarding unpaid claims. Reconcile warranty claims schedule(s). Maintain service related correspondence and files. Obtain customer and vehicle data and pull customer files. Assist accounting with coding of invoices for service department, payroll and other requests. Serve as cashier backup. Maintain a high degree of accuracy and courtesy. Perform all duties within the required time limits. Adhere strictly to all company rules, policies and procedures. Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships.
   Qualifications
   Warranty experience preferred Detail-oriented Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred High school diploma or general education degree Excellent listening/communication skills Professional appearance and eager to improve on all aspects
   We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

   Copy this example

   

5. Post your job

   To find the right warranty administrator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with warranty administrators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit warranty administrators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your warranty administrator job on Zippia to find and recruit warranty administrator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting warranty administrators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new warranty administrator

   Once you've found the warranty administrator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new warranty administrator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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