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Warranty administrator skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical warranty administrator skills. We ranked the top skills for warranty administrators based on the percentage of resumes they appeared on. For example, 29.4% of warranty administrator resumes contained dealership as a skill. Continue reading to find out what skills a warranty administrator needs to be successful in the workplace.

15 warranty administrator skills for your resume and career

1. Dealership

A store or establishment that is authorized to sell a specific brand of goods is known as a dealership. Mostly this term is used for the buying and selling of vehicles and automobiles. A business is considered a dealership if it had permission to sell certain items from a particular company, making them dealers of that brand.

Here's how warranty administrators use dealership:

Performed warranty audits and data entry functions for automotive dealership, including creation and analysis of warranty reports.
Review procedural documentation related to repair procedures for release to dealership service areas.

2. Warranty Claims

Warranty Claims refers to claims made by customers regarding a defective product or service. Many electronics will be covered by a warranty period of several years, meaning if the product becomes defective within that time range the customer can receive a new product at no extra cost.

Here's how warranty administrators use warranty claims:

Organized several reports, to include manufacturer statements and warranty schedules in order to post and verify payment/nonpayment of warranty claims.
Coordinated labor schedules for a team of skilled technicians Filed warranty claims to manufacturers and maintained relationships with regional representatives

3. Warranty Receivables

Here's how warranty administrators use warranty receivables:

Reconciled all warranty receivables in accordance with the appropriate accounting schedule.
Reconcile all warranty receivables accordingly to obtain proper payment.

4. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how warranty administrators use adp:

Service invoicing processed on ADP, reports and spreadsheets done on Microsoft Excel, and certain warranties on their own programs.
Conduct a data transfer through ADP's DC and ACESII systems and ensure that it is received and accepted by Ford.

5. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how warranty administrators use journal entries:

Maintained accurate accounting for warranties o Responsible for reconciling 5 accounting schedules/Journals and completed Journal entries.
Prepared accounting journal entries to make necessary adjustments to reconcile accounts.

6. Chrysler

Here's how warranty administrators use chrysler:

Reviewed charge backs received from Chrysler and appealed payment rejects with Regional Representative and Warranty Regional Manager in Detroit.
Bill Warranty repair tickets submit for payments to several warranty companies including Chrysler and Ford and followed through until paid.

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7. Warranty Policies

Here's how warranty administrators use warranty policies:

Established warranty administration for US subsidiary and helped trained customer service associates to implement warranty policies and procedures.
Processed all Honda automobile warranty claims, administered cost controls and manufacturer warranty policies and procedures.

8. Schedule Appointments

Here's how warranty administrators use schedule appointments:

Prepared travel arrangements and schedule appointments in managers calendar.
Schedule appointments and communicate with customers.

9. Audi

Here's how warranty administrators use audi:

Process warranty claims to Audi America
Oversee proper warranty claim processes and procedures for Land Rover, Jaguar, Volvo and Audi.

10. Toyota

Here's how warranty administrators use toyota:

Processed service discounts per technician approval and Toyota guidelines.
Submitted warranty claims to Toyota corporate for reimbursement.

11. Credit Memos

A credit memo formally named credit memorandum, is a legal document issued by the seller to the buyer. It bears the reduced amount that the buyer owes to the seller as per an earlier invoice. Credit notes act as a primary document for the sales return journal.

Here's how warranty administrators use credit memos:

Perform accounts receivable duties including research of discrepancies, reconciliation of credit memos and drafting responses to corporate requests for documentation.
Researched customer returns and processed credit memos to customers.

12. Submit Warranty Claims

Here's how warranty administrators use submit warranty claims:

Submit Warranty claims to proper OEM, Manufacturer, or Vendors based on the applicable warranty guidelines.
Work directly with technicians to ensure proper data is logged & received to submit warranty claims.

13. BMW

Here's how warranty administrators use bmw:

Ranked top three in the district by exceeding claim submission and payment goals set by BMW for sixteen consecutive months.
Maintain thorough understanding of BMW's multiple warranty programs and a detailed knowledge of their policies and procedures.

14. Warranty Paperwork

Here's how warranty administrators use warranty paperwork:

Reviewed all warranty paperwork to ensure proper documentation and verified criteria required by factory or distributor.
Processed all warranty paperwork to ensure proper documentation and verifying criteria required by OEM.

15. Service Appointments

Here's how warranty administrators use service appointments:

Collected money for Service customers and scheduled service appointments.
Coordinated calendars and service appointments, inventoried warranty service orders and repairs, and tracked and received data and source documents.

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List of warranty administrator skills to add to your resume

The most important skills for a warranty administrator resume and required skills for a warranty administrator to have include:

Dealership
Warranty Claims
Warranty Receivables
ADP
Journal Entries
Chrysler
Warranty Policies
Schedule Appointments
Audi
Toyota
Credit Memos
Submit Warranty Claims
BMW
Warranty Paperwork
Service Appointments
OEM
Honda

Warranty Issues
Warranty Schedule
Nissan
Subaru
Unpaid Claims
Customer Inquiries
Warranty Administration
Hyundai
Customer Complaints
Warranty Coverage
Service Writers
Service Tickets
KIA
Accounts Receivables
Labor Operations
Service Calls
Insurance Claims

CSI
Volkswagen
RV
Multi-Line Phone System
Bank Deposits
DMV
Cummins
Volvo
Internal Repair Orders
Mazda
Caterpillar
Warranty Repair Orders
PDI
Customer Issues
Warranty Payments
Repair Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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