How To Become A Warranty Manager: What It Is and Career Path

What is a warranty manager and how to become one

Updated January 8, 2025

3 min read

Warranty managers are responsible for overseeing activities related to warranty claims. They process complaints and assess the status of the warranty and related data. They mediate between customers and suppliers, keep track of documentation related to warranty cases, and implement corrective actions.

Working in this position, you will lead the processing of warranty-related duties. Processing customer debits will be your responsibility as well as preparing reports and documents related to the cases. Informing customers about warranty regulations will be your job as well.

You generally need experience in quality control areas to take on this role. Experience in managerial positions will be a must. Communication skills and a good grasp of numerical analysis will be essential as well. People in this position earn an average of $75,075 a year.

ScoreWarranty ManagerUS Average

Salary

6.4

Avg. Salary $82,127

Avg. Salary $59,228

Stability level

8.0

Growth rate 8%

Growth rate 0.3%

Diversity

4.4

Race

American Indian and Alaska Native 0.67%

Asian 6.18%

Black or African American 9.98%

Hispanic or Latino 17.07%

Unknown 4.88%

White 61.22%

Gender

female 32.01%

male 67.99%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a warranty manager

Explore warranty manager education requirements

Most common warranty manager degrees

Bachelor's

46.3 %

Associate

23.1 %

High School Diploma

16.1 %

Start to develop specific warranty manager skills

Skills	Percentages
Customer Service	18.79%
Customer Satisfaction	9.16%
Warranty Issues	7.15%
Dealership	5.29%
Purchase Orders	4.75%

Complete relevant warranty manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New warranty managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a warranty manager based on U.S. Bureau of Labor Statistics data and data from real warranty manager resumes.

Research warranty manager duties and responsibilities

Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Process and file warranty claims for new heavy duty trucks in support of an establish dealership.
Calculate reimbursement amount due dealer and amount due from BMW AG
Field incoming suspension calls from dealers, retail and OEM customers.

Prepare your warranty manager resume

When your background is strong enough, you can start writing your warranty manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a warranty manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable warranty manager resume templates

Build a professional warranty manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your warranty manager resume.