Warren Henry Auto jobs in North Miami, FL - 31 jobs

Our Jaguar Land Rover South Dade dealership is hiring for a full-time Customer Care Specialist to join our team! This team member must be flexible to work weekends and holidays, if needed. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Assist in uploading factory parts invoices Assist in uploading / reviewing dealer tire invoices to DI Process vendor invoices for parts (creating purchase orders ad submitting for payment) Provide and deliver the highest standards of service to our customers and provide assistance as needed. Works closely with salesperson Transmit information or documents to customers, using computer, mail, or fax. Hear and resolve complaints from customers or the public. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Process and prepare memos, correspondence, or other documents. Participates in required training Keep a current record of staff members' availability. Maintain lobby or reception area clean, neat and well organized. Maintains an organized, clean and safe work area Complies with company's policies and procedures Other duties as assigned Qualifications Education: High School Graduate or General Education Degree (GED): Required Experience: One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills: This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements: Bilingual in English and Spanish is required. Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. WORK ENVIRONMENT The work environment is extremely fast paced and energetic.

We are excited to announce that our Lincoln showroom is ready and we're looking for a Parts Consultant! The Parts Consultant's key responsibility is to be the first point of contact with customers. They will assist in selling parts to all customers through various means such as over the counter, through the service department or on the phone. Some benefits include: Medical, dental, vision and other health insurance options Company-paid life and disability insurance Paid Time Off 401k retirement plan with employer contributions Employee events, team building, etc. Responsibilities Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, take messages, redirect as needed. Provides high level of customer service to internal and external customers. Greet customers in a cheerful manner. Keeps front and rear counter areas clean and uncluttered. Assists team members in selecting required parts for service repair orders and maintains stock in accordance to high use parts. Makes sure all internal requests for parts are billed on service repair order. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Participates in all training programs that are made available. Keeps current on new products and product updates. Maintains professional appearance. Qualifications High school diploma or general education degree (GED). 3+ Years of previous sales or customer service experience at high volume automotive store. Strong verbal and written communications skills. Preferred - Bilingual in English and Spanish. High proficiency in Microsoft Office applications (Word, Excel, Outlook). Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Not ready to apply? Connect with us for general consideration.

Jaguar Land Rover North Dade is a division of the Warren Henry Auto Group, Automotive News' Best Dealerships To Work For. If you have the drive we have the career for you. As an Automotive Technician, this position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. We just moved into to a brand-new, state-of-the-art facility in North Miami! There are over 80 air-conditioned service bays with matching toolboxes provided. You can earn up to an $80,000 guaranteed annual salary plus production bonuses. Responsibilities Receive repair orders from dispatcher and acquire keys to vehicle. Diagnose cause of malfunctions and perform repairs. Communicate with the parts department for any needed parts. Perform a thorough safety check and multi point inspection to determine if any additional service work is required. Advise Service Consultant if repairs cannot be completed within time promised. Document a detailed description of the repair(s) performed to dealer and manufacturer standards. Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. Verify that all repairs completed are correct and safe for vehicle return. Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. Qualifications High School Graduate or General Education Degree (GED) is required. Valid Driver License and clean driving record. Ability to read and comprehend instruction and information. Ability to use a computer to search for bulletins or technical information. OTHER QUALIFICATIONS: Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share) ASE certification is preferred. Must supply your own OSHA approved footwear. ELIGIBLE BENEFITS: In addition to a competitive compensation package, we offer awesome benefits like these: Medical, Dental, Vision Technician Longevity Bonus (Bonus per flagged hour) Paid Time Off; Paid Company Holidays Long-term disability income protection (100% employer paid premium) Optional Short-term disability Basic Life and Accident insurance (100% employer paid premium) Optional life buy-up, spousal and child coverages Supplemental insurance like accident, hospital, critical illness 401K retirement plan with employer contributions Legal service Not ready to apply? Connect with us for general consideration.

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. We are looking for full-time individuals, for our Jaguar Land Rover South Dade dealership in Palmetto Bay! The shifts for this position are 8 am - 5 pm or 10 pm - 7 pm on various days between Monday through Friday (no weekends). As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up. Responsibilities Vehicle Delivery: Ensure the vehicle is in delivery quality and has sufficient fuel Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher Member interaction: Collect all required signatures from customers at time of delivery and/or pick up Request all required documents from loaner department and service advisors prior to going on a trip Receiving: Inspect vehicle for customers belongings left behind Record condition of vehicle using Record 360 application Other: Perform errands as needed Perform lot maintenance as needed Qualifications High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Valid Driver's License and Good Driving Record. Ability to communicate with customers and employees in a positive and eager manner. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. Not ready to apply? Connect with us for general consideration.

Our Jaguar Land Rover North Dade dealership is hiring for a full-time Rental Coordinator to join our team! We recently relocated to a brand-new, state-of-the-art facility in North Miami. Full-time Employees are eligible for health insurance options, paid time off, 401k retirement plan with employer contributions, and much more! The Rental Coordinator will be responsible for receiving orders, generally in person, for rentals or loaner vehicles. May describe available options, compute costs, and accept payment. Responsibilities Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Compute charges for rentals or services and receive payments. Answer telephones to provide information and receives orders. Provide information about rental items, such as availability, operation or description. Rent vehicles, arrange for provision of services to customers and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies and procedures. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Keep detailed records of transactions and customer information. Reserve items for requested times and keep records of vehicles rented. Recommend and provide advice on a wide variety of products and services. Receive orders for services, such as rentals, repairs. Prepare merchandise for display for rental. Advise customers on use and care of vehicles. Receive, examine and assess damage on vehicle to be altered, cleaned, stored, or repaired. Qualifications High school diploma or general education degree (GED), or minimum one year of related experience and/or training, or equivalent combination of education and experience. Flexibility to work various hours and weekends. Must have valid Driver License and clean driving record. Excellent communication skills both oral and written. Proper email and telephone etiquette. Must be comfortable with public communication. Must possess fluent English and Spanish speaking ability. Proficient in Microsoft Office suite and office equipment such as fax, phone, scanner and calculator. Competencies: Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Enthusiastic - Ability to bring energy to the performance of a task. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Reliability - The trait of being dependable and trustworthy. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Not ready to apply? Connect with us for general consideration.

We are excited to announce the addition of the Lincoln brand to the Warren Henry Auto Group family! We are looking for highly motivated individuals to build our Lincoln North Miami Sales team. Sales Consultants build rapport with customers to determine their needs and desires and showcases characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Some benefits include: Medical, dental, vision and other health insurance options Company-paid life and disability insurance Paid time off 401k retirement plan with employer contributions Employee events, team building, etc. Responsibilities Greet customers and determine what each customer wants or needs. Exhibit vehicle features and explain use, operation, and care to customers. Build rapport with previous customers, by greeting walk-in customers, by meeting prospects at community activities, responding to inquiries, recommending sales campaigns and promotions. Maintain updated on product knowledge to be able to answer customer inquiries. Qualifications US Work Authorization is required. Clean driving record and valid Driver License as this position operates motor vehicles. Flexibility to work various hours and weekends. Excellent communication skills both oral and written. Must be comfortable with public communication. Intermediate level of competency using Microsoft Office Suite. Not ready to apply? Connect with us for general consideration.

This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Perform cashier functions during the vehicle pick up process. Establish method of payment and collect cash, money order, check, Visa, Master card, or American Express. Account for all financial transactions daily and place the completed deposit envelope into the safe. Perform a cash drawer count at the end of your shift and report any overages or shortages to Service manager. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications High school diploma or general education degree (GED) or 1 year of related experience and/or training. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License OTHER QUALIFICATIONS: Ability to operate the following equipment: Ability to operate a computer Ability to type Ability to use a calculator Ability to keep organized files and documents Not ready to apply? Connect with us for general consideration.

As part of the Business Development team, Aftersales Coordinators are responsible for proactively cultivating relationships with our existing client base by contacting them and making them aware of opportunities to trade out of their current vehicles for a brand new vehicle. This position will have a direct impact on our success by generating new opportunities with our current customers. Responsibilities Outbound call to customers on a daily basis. Make customers aware of the opportunities they have to transition into a new vehicle by using the auto alert software, word tracks and our training/processes. Communicate verbally in a very friendly and soft approach when handling customers. Maintain constant interaction with sales staff and management regarding available opportunities for vehicle exchange and to make sure proper follow up by everyone is done as per process in order to close the sale of the a new vehicle. Generate appointments through the use of our CRM system for: appraisal of vehicle/sales assessment. Qualifications US Work Authorization is required. Positive attitude and self-motivation. Excellent oral and written communication abilities Available some weekends and holidays. Not ready to apply? Connect with us for general consideration.

We are excited to announce that our Lincoln showroom is ready and we're looking for a Parts Consultant! The Parts Consultant's key responsibility is to be the first point of contact with customers. They will assist in selling parts to all customers through various means such as over the counter, through the service department or on the phone. Some benefits include: * Medical, dental, vision and other health insurance options * Company-paid life and disability insurance * Paid Time Off * 401k retirement plan with employer contributions * Employee events, team building, etc. Responsibilities * Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner. * Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. * Answers phone calls, take messages, redirect as needed. * Provides high level of customer service to internal and external customers. * Greet customers in a cheerful manner. * Keeps front and rear counter areas clean and uncluttered. * Assists team members in selecting required parts for service repair orders and maintains stock in accordance to high use parts. * Makes sure all internal requests for parts are billed on service repair order. * Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. * Issues and tracks requested shop tools to technicians. * Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. * Participates in all training programs that are made available. * Keeps current on new products and product updates. * Maintains professional appearance. Qualifications * High school diploma or general education degree (GED). * 3+ Years of previous sales or customer service experience at high volume automotive store. * Strong verbal and written communications skills. * Preferred - Bilingual in English and Spanish. * High proficiency in Microsoft Office applications (Word, Excel, Outlook). * Comfortable with ambiguity in a dynamic, changing environment. * Unwavering commitment to ethical business practices.

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. We are looking for full-time individuals, for our Jaguar Land Rover South Dade dealership in Palmetto Bay! The shifts for this position are 8 am - 5 pm or 10 pm - 7 pm on various days between Monday through Friday (no weekends). As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up. Responsibilities Vehicle Delivery: Ensure the vehicle is in delivery quality and has sufficient fuel Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher Member interaction: Collect all required signatures from customers at time of delivery and/or pick up Request all required documents from loaner department and service advisors prior to going on a trip Receiving: Inspect vehicle for customers belongings left behind Record condition of vehicle using Record 360 application Other: Perform errands as needed Perform lot maintenance as needed Qualifications High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Valid Driver's License and Good Driving Record. Ability to communicate with customers and employees in a positive and eager manner. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud.

Our Jaguar Land Rover West Broward location is officially open! We are adding experienced Automotive Technicians to the team. There are over 20 air-conditioned service bays with matching toolboxes provided. You can earn up to an $80,000 guaranteed annual salary plus production bonuses. As an Automotive Technician, this position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. Responsibilities * Receive repair orders from dispatcher and acquire keys to vehicle. * Diagnose cause of malfunctions and perform repairs. * Communicate with the parts department for any needed parts. * Perform a thorough safety check and multi point inspection to determine if any additional service work is required. * Advise Service Consultant if repairs cannot be completed within time promised. * Document a detailed description of the repair(s) performed to dealer and manufacturer standards. * Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. * Verify that all repairs completed are correct and safe for vehicle return. * Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. * Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. Qualifications * High School Graduate or General Education Degree (GED) is required. * Valid Driver License and clean driving record. * Ability to read and comprehend instruction and information. * Ability to use a computer to search for bulletins or technical information. OTHER QUALIFICATIONS: * Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share) * Current JLR Certifications preferred. * ASE certification is preferred. * Must supply your own OSHA approved footwear.

The Parts Driver delivers and picks up parts and equipment for the dealership. Responsibilities Receives parts inventory from shipping/receiving clerk to be delivered along specified route daily. Loads/unloads truck with parts to be delivered to customers. Delivers customer orders and collect payment as per account or COD. Maintain the parts delivery truck clean and organized. Qualifications High school diploma or general education degree (GED) required. Valid Driver License and clean/good driving record. Flexibility to work various hours and weekends. Preferred - strong automotive knowledge. Preferred - Bilingual in English and Spanish. Ability to communicate with guests and employees. Ability to apply common sense understanding to carry out instructions, tasks, handle any customer situation or alert the proper staff for assistance. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Frequently work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. The employee must occasionally lift and /or move more than 80 pounds. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus Not ready to apply? Connect with us for general consideration.

Our brand new Jaguar Land Rover West Broward store is open! With another JLR store in the Warren Henry family, we can provide more options and better service to our customers. This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Establish method of payment and collect Visa, Master card, or American Express. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well-groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications High school diploma or general education degree (GED). Three years' experience writing service with a highline dealership. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License Not ready to apply? Connect with us for general consideration.

Our brand new Jaguar Land Rover South Dade team is looking for a driven Sales Consultant to join the team! Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Greet customers and ascertain what each customer wants or needs. Describe vehicle features and explain use, operation, and care to customers. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Compute sales prices and total purchases. Maintain updated on product knowledge to be able to answer customer inquiries. Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions. Place special orders. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory. Qualifications Authorize to work in the US. High school diploma or general education degree (GED) required. Clean driving record and valid Driver License as this position operates motor vehicles. Flexibility to work various hours and weekends. Excellent communication skills both oral and written. Proper email and telephone etiquette. Must be comfortable with public communication. Intermediate level of competency using Microsoft Office Suite. Not ready to apply? Connect with us for general consideration.

Our Jaguar Land Rover West Broward location is officially open! We are adding experienced Automotive Technicians to the team. There are over 20 air-conditioned service bays with matching toolboxes provided. You can earn up to an $80,000 guaranteed annual salary plus production bonuses. As an Automotive Technician, this position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. Responsibilities Receive repair orders from dispatcher and acquire keys to vehicle. Diagnose cause of malfunctions and perform repairs. Communicate with the parts department for any needed parts. Perform a thorough safety check and multi point inspection to determine if any additional service work is required. Advise Service Consultant if repairs cannot be completed within time promised. Document a detailed description of the repair(s) performed to dealer and manufacturer standards. Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. Verify that all repairs completed are correct and safe for vehicle return. Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. Qualifications High School Graduate or General Education Degree (GED) is required. Valid Driver License and clean driving record. Ability to read and comprehend instruction and information. Ability to use a computer to search for bulletins or technical information. OTHER QUALIFICATIONS: Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share) Current JLR Certifications preferred. ASE certification is preferred. Must supply your own OSHA approved footwear. Not ready to apply? Connect with us for general consideration.

The Parts Driver delivers and picks up parts and equipment for the dealership. Responsibilities Receives parts inventory from shipping/receiving clerk to be delivered along specified route daily. Loads/unloads truck with parts to be delivered to customers. Delivers customer orders and collect payment as per account or COD. Maintain the parts delivery truck clean and organized. Qualifications High school diploma or general education degree (GED) required. Valid Driver License and clean/good driving record. Flexibility to work various hours and weekends. Preferred - strong automotive knowledge. Preferred - Bilingual in English and Spanish. Ability to communicate with guests and employees. Ability to apply common sense understanding to carry out instructions, tasks, handle any customer situation or alert the proper staff for assistance. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Frequently work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. The employee must occasionally lift and /or move more than 80 pounds. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus

Our Jaguar Land Rover South Dade dealership is hiring for a full-time Customer Care Specialist to join our team! This team member must be flexible to work weekends and holidays, if needed. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Assist in uploading factory parts invoices Assist in uploading / reviewing dealer tire invoices to DI Process vendor invoices for parts (creating purchase orders ad submitting for payment) Provide and deliver the highest standards of service to our customers and provide assistance as needed. Works closely with salesperson Transmit information or documents to customers, using computer, mail, or fax. Hear and resolve complaints from customers or the public. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Process and prepare memos, correspondence, or other documents. Participates in required training Keep a current record of staff members' availability. Maintain lobby or reception area clean, neat and well organized. Maintains an organized, clean and safe work area Complies with company's policies and procedures Other duties as assigned Qualifications Education: High School Graduate or General Education Degree (GED): Required Experience: One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills: This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements: Bilingual in English and Spanish is required. Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. WORK ENVIRONMENT The work environment is extremely fast paced and energetic. Not ready to apply? Connect with us for general consideration.

Warren Henry Auto Group is hiring for Automotive Technicians for all of our locations! As an Automotive Technician, this position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. Benefits for Technicians include medical, dental, vision insurances, Technician Incentive Program (bonuses per flagged hours based on tenure), 401k retirement plan with employer contributions, company-paid life insurance and long term disability, and much more! Responsibilities * Performs work as outlined on repair order such as oil change, tune-ups, checking/replacing fluid levels, changing of various types of filters and tire rotation with efficiency and accuracy, in accordance with dealership and factory standards. * Diagnose cause of any malfunction through the use of digital testing and diagnostic equipment, test drives, noise identification and performs repairs. * Communicates with parts department to obtain needed parts. * Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended using checklists. * Communicates with service advisor and customers immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Provides labor and time estimates for additional work. * Documents all work performed and recommended on the repair order. * Road tests vehicles when required or refers to the test technician. * Participates in manufacturer-sponsored training programs, schools, and events. * Keeps abreast of manufacturer technical bulletins. * Supervises work of any apprentice technicians as assigned. * Reports machinery defects or malfunctions to supervisor. * Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. * Keeps shop area neat and clean. * Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. * Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. * Operates all tools and equipment in a safe manner. * Reports any safety issues immediately to management Qualifications * High School Graduate or General Education Degree (GED) is required. * Valid Driver License and clean driving record. * Professional working experience at a dealership is preferred. * Ability to read and comprehend instruction and information. * Ability to use a computer to search for bulletins or technical information. * Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share). * ASE certification is preferred. * Must supply your own OSHA approved footwear.

Our brand new Jaguar Land Rover West Broward store is here! With another JLR store in the Warren Henry family, we can provide more options and better service to our customers. Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Greet customers and ascertain what each customer wants or needs. Describe vehicle features and explain use, operation, and care to customers. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Compute sales prices and total purchases. Maintain updated on product knowledge to be able to answer customer inquiries. Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions. Place special orders. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory. Qualifications Authorize to work in the US. High school diploma or general education degree (GED) required. Clean driving record and valid Driver License as this position operates motor vehicles. Flexibility to work various hours and weekends. Excellent communication skills both oral and written. Proper email and telephone etiquette. Must be comfortable with public communication. Intermediate level of competency using Microsoft Office Suite. Not ready to apply? Connect with us for general consideration.