Warwick International Hotels jobs in Dallas, TX

About the Role:

***$500 Sign On Bonus After 30 Days*** Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. Provide necessary linen and amenities to guests in accordance with the guest room legend. Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. Report any damage, hazards, repairs, and strangers in assigned areas. Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. Perform other duties as directed, developed, or assigned. What You Bring High School Diploma or General Education Degree (GED) is preferred. 1 year of experience in customer service or similar role. Excellent problem solver with great intuition. You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. * Greet and welcome our guests and promptly attend to tables. * Receive and take guest orders, process in POS system quickly and accurately. * Prepare and serve meal accompaniments to guests. * Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. * Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. * Perform sidework. * Open bottled wine for guests (wine service). * Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). * Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. * Attend all company and restaurant required trainings and meetings. * Maintain constant communication with support staff and management. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler and Alcohol Awareness Certifications (if applicable). * Able to prioritize multiple tasks in a dynamic environment. * Able to learn, retain, and present product, menu, and allergy information to guests. * Knowledge of or ability to learn the restaurant POS system is required. * Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. * Excellent communication and presentation skills. * Passion for crafting and personalizing guest experiences. * Highly motivated and flexible with the ability to take initiative. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: * Build, repairs, and paints all parts of the hotel. * Install and replaces lighting fixtures and bulbs. * Clean carpets and rugs. * Visually inspect and test machinery and equipment. * Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. * Dismantle defective machines and equipment and installs new or repaired parts. * Repair and maintain physical structure of establishment. * Fabricate and repairs furniture and fixtures. * Attend all scheduled training classes and meetings. * Paint corridors, hotel rooms, and lobby areas when necessary. * Transport heavy boxes and packages within the hotel for maintenance and repairs. * Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. * Communicate with Maintenance Supervisor on projects as assigned. * Respond to all customer requests in a timely and personable manner. What You Bring * Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. * Ability to be yourself, lead yourself, make it count! * Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Le Spa by Warwick Melrose offers a full service salon, complete with a wide range of hair and nail services. Each of our stylists and nail artists are dedicated to enhancing your look and bringing out your ageless beauty. We are seeking a qualified candidate that is responsible for exceeding our guest expectations by providing them with impeccable service, ensuring all treatment protocols and procedures. Responsibilities include communicating and transcribing all information regarding guest medical history, services performed, product recommendations into the Spa software system. Other duties include: actively promoting spa and salon services, retail, and special offerings while displaying an exceptional knowledge of products and all services. Performs various inventory functions as assigned by the management team. ORGANIZATIONAL RELATIONSHPS: Reports to the Spa Director ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicates with guests by demonstrating professionalism, friendliness, sophistication and confidence. Incorporates the Company Vision and Mission to our Guests in day-to-day tasks: “To exceed the guest's expectations by providing the guest with impeccable guest service, expertise, and the finest quality products.” Provides consistently outstanding guest service to enhance the spa/salon experience for each guest. Maintains high professional standards of service, appearance and behavior, ensuring consistency guest service values and Spa and Salon Standards. o Guides guests to their service location and ensures the “flow” of their experience. o Performs spa treatments within the scope of training. o Completes accurate and legible client intake notes. o Promotes the health and wellness benefits of spa treatments specific to each guest and recommend a frequency of services. o Extends benefits of the spa treatments by recommending retail products for use at home. o Maintains professional appearance of self and facilities by wearing a clean and pressed uniform, following the table/station dressing and draping protocols, and keeping a work place/room clean and restocked. o Safeguards guest information and confidentiality. o Executes professional boundaries and does not engage in dual relationship with guests. o Complies with attendance rules and be available to work on a regular basis. o Performs any other job related duties as assigned. JOB REQUIREMENTS: Strong guest service skills. Position continually requires demonstrated poise, service with a smile, tact and diplomacy Current state cosmetology/beauty license. In-depth knowledge of latest spa treatments, techniques, equipment and products. Minimum of two years' experience in spa/salon industry preferred Ability to lift, bend, stoop, walk, and push carts up to 50lbs. with or without reasonable accommodations. Ability to stand, move throughout spa and continuously perform essential job functions. Excellent (English speaking) communication skill. Positive attitude and enthusiasm Team player with good organizational and interpersonal skills. Available to work varied shifts (evenings and weekends) Strong organizational skills and attention to detail and accuracy To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! **Some of your responsibilities include:** + Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. + Works directly with the ownership group to strategize and implement projects that will assist with the business growth. + Coordinate and assist with guest satisfaction and guest resolutions. + Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. + Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. + Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. + Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. + Review and approve all operating expenses. + Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations + Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. **What You Bring** + 2 to 4 years of upper-level management experience in hospitality. + Bachelor's degree preferred. + Ability to encourage, lead and manage a team by example. + High level of creativity, enthusiasm and flexibility! + Strong computer skills including Word and Excel. + Must possess excellent interpersonal skills both internally and externally. + Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Le Spa by Warwick Melrose features an array of aesthetic and revitalization treatments and techniques that leave our guests feeling reinvigorated at the end of their visit. Le Spa features a stylish lounge, gender specific steam rooms and six treatment suites. Start your Warwick Journey at Le Spa and be a part of exciting initiatives and milestones to come in the following months. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicates with guests by demonstrating professionalism, friendliness, sophistication and confidence. Incorporates the Company Vision and Mission to our Guests in day-to-day tasks: “ To exceed the guest's expectations by providing the guest with impeccable guest service, expertise, and the finest quality products.” Provides consistently outstanding guest service to enhance the spa/salon experience for each guest. Maintains high professional standards of service, appearance and behavior, ensuring consistency guest service values and Spa and Salon Standards. Guides guests to their service location and ensures the “flow” of their experience. Performs spa treatments within the scope of training. Completes accurate and legible client intake notes. Promotes the health and wellness benefits of spa treatments specific to each guest and recommend a frequency of services. Extends benefits of the spa treatments by recommending retail products for use at home. Maintains professional appearance of self and facilities by wearing a clean and pressed uniform, following the table/station dressing and draping protocols, and keeping a work place/room clean and restocked. Safeguards guest information and confidentiality. Executes professional boundaries and does not engage in dual relationship with guests. Complies with attendance rules and be available to work on a regular basis. Performs any other job related duties as assigned. JOB REQUIREMENTS: Strong guest service skills. Position continually requires demonstrated poise, service with a smile, tact and diplomacy Current state cosmetology/nail technician license. In-depth knowledge of latest spa treatments, techniques, equipment and products. Minimum of two years' experience in spa/salon industry preferred. Ability to lift, bend, stoop, walk, and push carts up to 50lbs. with or without reasonable accommodations. Ability to stand, move throughout spa and continuously perform essential job functions. Excellent (English speaking) communication skill. Positive attitude and enthusiasm

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Review arrivals noting special requests, blocking rooms as needed. + Check in and out hotel guests in a confident, professional and friendly manner. + Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. + Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. + Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. + Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost & found articles accompanied by a completed lost & found report. + Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit limit report. + Monitor room availability throughout the day. + Review daily the selling status of the hotel using yield management system. + Attend department meeting once a month. + Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. **What You Bring** + High school diploma or general education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of immediate area, services, attractions, and events. + Flexible schedule, able to work evenings, weekends and holidays. + Work well under pressure, dealing with many arrivals and departures within a short period of time. + Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

s and Resorts Founded in 1980, Warwick Hotels and Resorts (WHR) is a distinctive private owned collection of upscale hotels known for quality throughout the world with hotels on five continents. Each hotel is unique in the story it tells, a story revealed through its history, architecture and character and our hotels are renowned for their exceptional locations. Paris, Brussels, Geneva, New York, San Francisco... are among the many fascinating cities where our hotels can be found. Purpose of the job Based in Dallas, The Loyalty Ambassador position is a cross functional role within the Digital and Loyalty Marketing Department responsible for day to day operations, maintenance and support of the World of Warwick B2B / B2C Database. This position is responsible for supporting hotel and corporate initiatives related to data integrity, data segmentation and the overall support of our Warwick Journeys Members. Main Tasks & Responsibilities Review, compare and report on daily arrivals reports for participating hotels same day as well as 48 hours prior to arrival to ensure all data needs are accounted for including Member Recognition, World of Warwick Segmentation assignment and overall data quality. Collaborate with participating hotels to ensure guest and members of Warwick Journeys alike are properly recognized, as well as improve overall data quality scores for arriving guests. Monitor on a continual bases Member Profiles information in order to minimize duplication, as well as improve data quality through standardization of key demographic information such as city, state, postal code, country, etc. Provide daily flash report of key arriving members of Warwick Journeys to Digital / Loyalty Marketing Teams. Provide periodic reporting of Key Performance Indicators reflective of the World of Warwick database quality including areas of success and opportunities for improvement. Collaborate with the Digital Marketing team to include day to day operations as well as quality assurance ranging from hotel rate structures to rate parity and preparation for global / local marketing campaigns. Assist property level / corporate team members with data evaluation and consideration in relation to guest and database needs associated with each corresponding profiles. Review and report GSS results in order to identify trends that impact customer satisfaction, and long term customer growth. Identify gaps in database protocols that impact data integrity. Assist and respond to all inquiries via the customer support mailboxes. Qualify and Update entries in CRM to include: updating member profile information, awarding credits, and ensuring member follow up. Other duties as assigned such as reservation audits, data-entry, etc. Member of Loyalty / Digital Marketing Team Your profile Bachelor's degree or equivalent professional experience Strong Analytical and effective communication skills Advanced proficiency in Microsoft Excel Working knowledge of Opera PMS Intermediate to advance knowledge of Microsoft Excel / Access a plus Able to read and write in French a plus, but not required Familiarity with IT tools, Digital technologies and Social media platforms Basic knowledge of HTML, MJML, CSS is an advantage Experience in an international or multicultural environment is a plus Creative, flexible, and solutions- oriented team player with strong problem-solving skills Limited travel may be required Life is a Collection of Memories, let Warwick be part of it.

Start your Warwick Journey and help preserve a beautiful piece of Dallas History! Our Maintenance team is in search of experienced persons to join their team. Our team is focused on keeping our Historic Dallas Landmark in great condition. Expectations include but are not limited to understanding of equipment and systems found in a hotel, routine maintenance of all public spaces, meeting rooms, guest rooms and grounds, and completing repairs and replacement of any equipment necessary. POSITION PURPOSE Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. ESSENTIAL FUNCTIONS Complete work orders and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. Completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. Completion of all repairs, replacement, and renovation projects to offices and employee work areas. Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA. Work with the Chief Engineer to maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. Inform the General Manager and hotel department heads on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. Access and input information into a computer and generate reports (if applicable). Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Make necessary repairs and maintenance throughout the hotel. Prepare technical data, bidding, project work, alterations, and repairs for properties. Must have basic knowledge of building codes. Actively train in fire prevention, environmental health and safety and engineering systems. Attend morning walk arounds as required. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment is preferred Knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption is preferred Full time employees are eligible for medical, dental and vision insurance in addition to supplemental plans. The hotel provides complimentary meal and parking for al employees. Le Spa by Warwick also offers a 50% discount on all treatments and 30% of products.

About the Role:

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Seeking an enthusiastic candidate who will work closely with our Hotel and Culinary Teams to achieve company targets and goals, provide leadership and contribute to the strategic development of the restaurant, bar, and banquet event operations. Some of your responsibilities include: * Attend property meetings. * Develop and lead managers within F+B. * Understand the property's sales and public relations strategies. * Assist the Chef(s) on menu engineering such as seasonal specials. * Assist with training and communication to all staff. * Lead and coordinate the planning and execution of special events on and off property, act as representation of the property at said events. * Ensure all staff has completed all appropriate trainings and certifications that may be required. * Partner with the Executive Chef on Banquets and Catering Events * Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and resolve issues or concerns. * Work with the restaurant team, IRD team, bar team, and banquet team. What You Bring * Bachelor's Degree in Hospitality, Restaurant Management, or equivalent field is preferred. * Minimum 3 years' experience as a Restaurant As Rasr Manager or Assistant Director of Food and Beverage. * Level 1 Certification of Court of Master Sommelier or equivalent experience. * Food Handler and Alcohol Awareness Certification (if applicable). * Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, and PL management. * Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity. * Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance. * Proven systems knowledge and experience with Avero/Aloha, Micros and ADP/eTime payroll or combination of these systems. * Strong computer skills and knowledge of Microsoft Office Suite. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Le Spa by Warwick Melrose invites you to embark on a journey connecting the body, mind and your individual spirit. Le Spa features a stylish lounge, gender specific steam rooms and six treatment suites. Start your Warwick journey at Le Spa and be a part of Dallas history as the Warwick celebrates 100 years in 2024! ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicates with guests by demonstrating professionalism, friendliness, sophistication and confidence. Incorporates the Company Vision and Mission to our Guests in day-to-day tasks: “To exceed the guest's expectations by providing the guest with impeccable guest service, expertise, and the finest quality products.” Provides consistently outstanding guest service to enhance the spa/salon experience for each guest. Maintains high professional standards of service, appearance and behavior, ensuring consistency guest service values and Spa and Salon Standards. Guides guests to their service location and ensures the “flow” of their experience. Performs spa treatments within the scope of training. Completes accurate and legible client intake notes. Promotes the health and wellness benefits of spa treatments specific to each guest and recommend a frequency of services. Extends benefits of the spa treatments by recommending retail products for use at home. Maintains professional appearance of self and facilities by wearing a clean and pressed uniform, following the table/station dressing and draping protocols, and keeping a work place/room clean and restocked. Safeguards guest information and confidentiality. Executes professional boundaries and does not engage in dual relationship with guests. Complies with attendance rules and be available to work on a regular basis. Performs any other job related duties as assigned. JOB REQUIREMENTS: Strong guest service skills. Position continually requires demonstrated poise, service with a smile, tact and diplomacy Current state cosmetology/nail technician license. In-depth knowledge of latest spa treatments, techniques, equipment and products. Minimum of two years' experience in spa/salon industry preferred Ability to lift, bend, stoop, walk, and push carts up to 50lbs. with or without reasonable accommodations. Ability to stand, move throughout spa and continuously perform essential job functions. Excellent (English speaking) communication skill. Positive attitude and enthusiasm

If you feel you have the skills to WOW our Executive Chef, then send in your resume and come start your journey! We have competitive medical, dental and vision benefits. We also offer great discounts at the Le Spa by Warwick. We offer complimentary lunch, dinner and parking. We offer great opportunities to sharpen your skills and learn from our leadership team. POSITION PURPOSE Manage all aspects of the food production for all outlets and banquets, including food preparation according to the description. Adhere to sanitation practices. Qualified candidates will need to expect the following:Prepare food items for customers using a quality predetermined method in a timely and consistent manner. Practice sanitation and safety daily to ensure the total customer satisfaction. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Ability to read recipes and follow their instructions. Ability to create appropriate buffet displays up to five to six feet in height and the ability to set up, maintain and breakdown same.

S AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out of this world travel experiences, the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience. As a landscape manager, you will be: Collaborating with landscape architects or designers to plan and create outdoor spaces that meet company requirements Developing and managing budgets for landscaping projects, including expenses for materials, equipment, and labor Overseeing landscaping teams, including groundskeepers, horticulturists, and maintenance crews, to ensure work is carried out efficiently and to high standards Selecting and procuring plants, trees, and shrubs, considering factors like climate, soil conditions, and aesthetics Planning and implementing regular maintenance schedules for plant care, irrigation, pruning, and lawn care Managing and maintaining landscaping equipment and tools to ensure they are in good working order Identifying and addressing pest infestations and diseases that affect plants Implementing sustainable and environmentally friendly landscaping practices, such as water conservation and native plant use Interacting with management, addressing their concerns, and providing updates on project progress Ensuring compliance with safety regulations and guidelines when operating equipment and conducting outdoor work Addressing unexpected challenges, such as storm damage or plant diseases, and finding solutions Maintaining records of maintenance activities, budgets, and project documentation Coordinating with suppliers and contractors for the procurement of landscaping materials and services Adjusting landscape maintenance and design for different seasons and weather conditions Identifying opportunities for landscape improvement and enhancement, including planting new features or upgrading existing ones Staying updated with industry trends, new technologies, and best practices in landscaping Skills: You will need: an understanding of the fundamentals of landscape design proficiency in plant biology, horticulture, and the care and maintenance of various plant species knowledge in soil management and pest control knowledge of irrigation systems and methods and equipment operation knowledge in sustainability and safety regulations skills in budget development, expense tracking, and financial management for landscaping projects As well as: effective communication skills problem-solving skills adaptability skills time management teamwork skills customer service skills

About the Role:

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Working closely with the Director of Sales & Marketing (DOSM) you'll build a clear and credible vision for the hotel sales team. You'll maintain a balance of proactive and reactive selling, maintenance and growth of key accounts, and sales team development while utilizing skills as a strategic sales and revenue leader in our organization. Your goals are aligned around the achievement of total hotel room revenue, group bookings, food & beverage (F&B) contribution, market share results, and sales training. Some of your responsibilities include: * Incorporate marketing initiatives to support group sales strategies and activities. * Establish a sense of urgency with the team to understand and achieve the needs of the hotel. * Maintain knowledge of the competitive set and make strategy recommendations. * Work with Director of Catering to help achieve food and beverage revenues and achieve individual F&B goals. * Consistently review shifts in market mix with Director of Revenue Management and DOSM and are able to make deployment and pricing recommendations. * Work with the national team to communicate specific account needs to impact revenues for the hotels. * Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies. * Sales skill development of team to include implementation, coordination, and maintenance of weekly sales training vignettes. * Present to DOSM, General Manager and ownership the successes and areas for opportunity within the group segment. * Maintain a deep understanding and ability to report on group pace and future group need areas. * Responsible for completing and communicating monthly group sales results to DOSM. * Assist in development of appropriate group production goals for the sales team. * Regular analysis of industry intelligence reports (i.e. STR and Hotelligence). * Achieve 100% of group sales revenue goals through individual and team efforts. * Conduct quarterly check-ins as well as weekly meetings with sales team to support their growth and development. * Ensure that accurate and detailed notes/traces of accounts are maintained via Delphi. What You Bring: * Bachelor's degree is preferred. * 1 to 3 years of sales experience with strong selling skills. * Ability to encourage, lead and manage a team by example. * Act as owner of the hotels and communicate a clear sense of strategy and purpose. * Strong computer skills including proficiency in Microsoft Office Suite. * Well organized, detail oriented with excellent follow-up and communication skills. * Ability to convert vision into specific and tangible actions to benefit the hotels. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Do you have the skills to be part of the Historic Library Bar located at the Warwick Melrose Dallas Hotel? Join the fun as we are still celebrating the Melrose being open for 100 years. Mix, shake and stir your way in to apply! Job Summary Prepare and service beverages for servers and guests in a speedy, efficient, friendly and professional manner. Essential Functions Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware and wiping down bar and preparation areas. Provide opening and closing inventory of spirits. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Supportive Functions In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist servers, other bartenders, and barporters when necessary. Participate in the deep cleaning of the outlet. Specific Job Knowledge, Skill and Abilities The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must possess basic computational ability. Must possess basic computer skills. Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal. Must have a strong knowledge of drink preparation and applicable health standards. Knowledge of federal, state and local laws, ordinances and regulations and Melrose policy regarding serving alcohol to minors and intoxicated patrons. Qualification Standards Education High school or equivalent education required. Experience One year of high volume bar experience required. Customer service experience preferred. Licenses or CertificatesMust be minimum age to serve alcohol