Min USD $21.00/Hr. Max USD $24.20/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
* An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
* To start a professional career with Monday through Friday work hours and weekends off
* A career that provides opportunity for growth; promoting from within is our top priority
* A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
* A smile and great attitude
* Highly developed sense of integrity and strong work ethic
* Personable and outgoing; able to talk with clients and build rapport and relationships
* Great attention to detail and providing accurate service
* Technically savvy; able to use multiple computer systems and ability to adapt to change
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Basic math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must be organized and display excellent communication skills and a personable attitude.
Experience:
* Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/29/2025
$21-24.2 hourly 5d ago
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Enterprise Business Systems Analyst
WaFd Bank 4.5
WaFd Bank job in Seattle, WA
We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our WaFd Bank Technology team. This role will serve as a strategic partner to WaFd's business lines, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. This Business Systems Analyst will be responsible for understanding business requirements, designing and implementing application configuration, and ensuring alignment of technical solutions with strategic business objectives.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.
Successful Business Systems Analyst must:
Lead by example.
Develop productive relationships with business and technical leaders across WaFd.
Reflect WaFd Bank's corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness.
Assist the manager in optimizing operational effectiveness, productivity, and efficiency.
Ensure a high level of customer satisfaction by delivering excellent service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned):
1.Collaboration & Communication:
Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals.
Understand, analyze, and improve business processes.
Work to align technology solutions with business strategies and objectives, across multiple systems or departments
Work with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements and map out end-to-end processes.
Translate the business requirements into functional configurations and/or user stories.
Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements.
Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope.
2. Application Design, Development & Support:
Collaborate on high-level system design with system engineers, developers, and other IT teams.
Perform basic configurations and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications.
Participate in application installations, upgrades, and integrations.
Ability to troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions.
Analyze customer feedback and transaction data to identify opportunities for improved functionality.
3. Training & Documentation:
Create and maintain comprehensive procedural documentation, user guides, and support materials.
Train end-users and internal teams on new applications and systems upgrades.
4. Deliver Exceptional Service:
Know the company's technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services.
Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits.
Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques.
Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders.
Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery.
5. Protect WaFd Bank's Interests:
Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly.
Utilize Agile methodology to track, monitor, and prioritize assigned work.
Complete and pass all assigned eLearning courses.
Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality.
Train and support the team with product, technology, and operational knowledge.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry.
Familiarity with APIs, middleware, and system integration in a financial context.
Understanding of banking regulations and compliance requirements.
Familiar with cloud-based banking solutions and platforms
Strong analytical, problem-solving, organizational, and communication skills.
Ability to share knowledge with colleagues.
Ability to solve problems, handle complex and confidential information, and work cross-functionally.
Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies.
Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.
Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs.
Must be team-oriented, self-motivated, and able to work with minimal supervision.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 11/20/2025
$88k-116k yearly est. Auto-Apply 60d+ ago
Sr Internal Auditor - IT
Washington Federal 4.5
Washington Federal job in Seattle, WA
Min USD $90,000.00/Yr. Max USD $105,000.00/Yr. The position of Internal Auditor - IT Audit Senior is responsible for conducting audits of internal controls and bank operations, performing testing related to Sarbanes-Oxley compliance, and supervising the work performed by Staff Auditors. This entails assisting management in the planning and scoping of individual audits, performing test procedures, and preparing final reports in conformance with department standards. It also involves interacting with management in identifying risks during planning and discussing any identified audit exceptions. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WAFD customers, and living our Corporate Values of Integrity, Ownership, Simplicity, Teamwork, and Service Culture.
KEY FUNCTIONS include, but are not limited to, the following:
* Maintain a good working knowledge of professional auditing standards, bank regulatory requirements, IT/Cybersecurity developments, and department operating procedures.
* Review regulatory and technology processes to assess business risk, internal control, and the overall effectiveness and efficiency of the process. In addition, assess the risks associated with Sarbanes Oxley and internal controls over financial reporting.
* Participate in the risk identification process and evaluation and testing of business processes and related controls.
* Work independently to complete audits of moderate complexity as well as assigned areas in other audits, and consistently achieve audit department objectives relating to timeliness, quality, adherence to budget, and individual productivity.
* Assists in planning of audits.
* Review and assess bank operations to evaluate the sufficiency of internal controls, extent of compliance with policy and regulations, as well as identify areas for improvement.
* Produce high quality work papers that support audit conclusions and comply with department standards.
* Timely communicate to audit management status of work assigned and any issues impacting timelines, budget, or audit scope.
* Effectively communicate audit results to management both verbally and in writing.
* Work collaboratively with Internal Audit management and our various lines of business to deliver value-added recommendations for the remediation of issues identified.
* Maintain a positive relationship with external auditors and regulatory examiners.
* Communicate (verbally and in writing) with all levels of the Bank to successfully accomplish audit objectives while portraying knowledge and confidence.
* Follows the Bank's Information Security policies, ensuring that the processing and handling of client and confidential bank information is done in a secure manner and environment.
* Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality.
* Complete and pass all assigned eLearning courses and certifications as required.
* Adhere to and ensure staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
* Complete special projects as assigned.
Qualifications
Education/Skills/Training:
* Bachelor's degree from a four-year college or university in information systems, computer science, accounting, finance, or business administration.
* Certification as a CISA, CISSP, CPA, CIA, CAMS, or CRCM or equivalent preferred. (Certification in process will be considered. Internal policy requires certification for promotion to Senior Manager.)
* Strong knowledge of IT infrastructure, cloud platforms, software/application development and cybersecurity concepts.
* Excellent analytical and problem-solving skills.
* Proficient in Microsoft Office.
* Communicate effectively, both in writing and verbally, at all levels within the company.
* Ability to work on multiple, concurrent projects, as part of a team or independently, and research, understand, and evaluate Bank operations, rules, and regulations.
* Possess the ability to organize, prioritize, and complete work assignments in a timely manner.
* Demonstrate a high level of personal integrity and reflect an appropriate level of judgment, maturity, and confidentiality.
* Successfully interact with all levels of Bank personnel in a positive, constructive manner.
Experience:
* Two to five years of experience in IT audit, internal auditing, public accounting, or regulatory compliance, with a heavy emphasis on financial services.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
11/20/2025
$90k-105k yearly 4d ago
Business Banking Relationship Manager
Washington Federal 4.5
Washington Federal job in Kennewick, WA
Min USD $80,170.00/Yr. Max USD $130,000.00/Yr. A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and is responsible for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has had proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers will be expected to partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with the guidance of a Regional President, or an Executive Director. Relationship Mangers work closely with Treasury Management Officers and Treasury Analyst to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager will primarily use a centralized underwriting channel. These positions will develop and manage business banking relationships which meet established criteria for the Business Banking business line, which includes LTOB > $500M, TRE > $5MM. Role seeks to maximize profitability to the bank, while limiting the Credit Risk associated with the relationship.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WaFd Bank clients.
KEY FUNCTIONS:
Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements. Developing a deep understanding of non-credit products. Leads the engagement with clients and prospects uncovering opportunities and appropriate solutions to help the clients more efficiently manage cash flow. Performs all required portfolio management responsibilities, including but limited to monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to the bank's commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in Networking to increase the Bank's visibility in the business communities we serve, and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officer's for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring Branch Managers Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Completes special projects assigned by manager.
Qualifications
Education/Skills/Training:
* Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
* Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs.
* Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment.
* Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills.
Experience:
* Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
* Proven success in growing existing credit and deposit relationships, and winning new relationships.
* Possess a good understanding and working knowledge of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures.
* A Relationship Manager must be self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
1/2/2026
$80.2k-130k yearly 4d ago
Personal Lines Account Manager
Washington Federal 4.5
Washington Federal job in Stanwood, WA
Min USD $19.24/Hr. Max USD $28.85/Hr. WaFd Bank is looking for a Personal Lines Account Manager for our Stanwood or Mt Vernon office. This position is salaried with both benefits and bonuses after a probationary period. There are no sales quota or goals, however, the position will write new business as well as round out accounts with new lines of business that we currently do not write for existing clients. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and clients.
* Responsible for managing a Personal Lines book of business.
* Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Managing a Personal Lines book entails:
* Order changes to current policies.
* Order and review renewals for accuracy.
* Re-market policies, as agreed upon.
* Market new business with contracted carriers and brokerages
* Perform coverage reviews and counsel clients on recommended coverages.
* Generate proposals for new business and renewals
* Issue certificates and evidences.
* Report losses and follow-up with the client.
* Document electronic file completely and thoroughly.
* Utilize agency's latest technology to perform tasks.
* Invoice policies when necessary.
* Review and process endorsements, changes and address client concerns.
* Other duties assigned.
Qualifications
* Employee will need to have experience in all aspects of servicing Personal Lines accounts (billing, endorsements, certificates, etc.) as well as marketing both new business and renewals.
* Three years of Personal Lines Insurance experience in both sales and servicing of all lines of business for personal insurance accounts.
* P&C Insurance License preferred, but not required
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
1/2/2026
$19.2-28.9 hourly 3d ago
Commercial Loan Coordinator - Senior
Washington Federal 4.5
Washington Federal job in Seattle, WA
Min USD $31.25/Hr. Max USD $43.28/Hr. The Senior Loan Coordinator will work with Commercial Loan Processing, Relationship Officers, Relationship Managers, Directors and Division Managers to obtain necessary documents from clients to prepare a complete and accurate set of loan documents. The level of experience varies based on prior work experience, both inside and outside of the Company.
Senior Loan Coordinators provide operational support to Commercial Banking Officers in the ongoing management of WaFd Bank's portfolio of commercial loans as it relates to loan origination and funding, construction draw administration, compliance monitoring, regulatory adherence, collateral perfection, recordation and valuation, as well as general loan administration.
WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients.
* Builds and maintains productive relationships with existing clients.
* Prepares correspondence to prospective clients.
* Initiates credit and title reports, and appraisal orders for review by the Department.
* Responsible for processing and closing loans according to the Bank's policies and procedures and regulatory guidelines.
* Participates in business development and referral activities.
* Coordinates with Commercial Loan Processing to provide all required loan documents necessary to perfect our security interest, as required by Credit Administration.
* Delivers excellent customer service to the internal customers in the execution of all assigned business processing duties and within service level standards.
* Opens escrow with title/escrow companies and sets up escrow files; orders payoffs.
* Coordinates and facilitates initial loan booking/funding; reviews and approves loans and documents and resolves any title or other issues prior to loan closings
* Coordinates with in-house experts or outside legal counsel on technical transactions.
* Sets up the loan file, including preparation of loan documentation.
* Coordinates closing with the escrow company.
* Prepares boarding instructions.
* Follows up on funding requirements and on any post-closing required loan documentation.
* Follows the Bank's Information Security policies, ensuring that all customer information and confidential bank information is processed and handled in a secure manner and environment.
* Completes special projects, as assigned by Manager.
* Provides administrative and operational support to lending personnel, including clerical duties, related to loan closing and funding, weekly construction draw administration with subsequent loan advances and borrowing base tracking.
* Responsible for loan (relationship) exception tracking, identifying, curing and evidencing with proper file documentation.
* Manages local online file storage and document management (i.e., OnBase).
* Maintains corresponding insurance files for all borrowers and loans (including, but not limited to, Builder's Risk and General Liability policies).
* Assists with field audits as it relates to collateral monitoring, as requested.
* Reviews and balances HUD-1 closing statements for verification of accuracy; approves funding disbursements and initiates initial funding wires, etc.
* Reconciles, verifies and implements monthly unit interest billings for applicable Guidance Lines of Credit.
* Prepares annual property tax payment audit.
* Reviews, balances and maintains record-keeping for all legal and professional billings, including timely submission for payment, and obtaining appropriate approval documentation for all expenditures.
* Facilitates recommendations to divisional management for policy inconsistencies and recommends revision implementation.
* Communicates status of loan portfolio to management, including level of exception reporting, past due collections and loan maturity management.
* Oversees daily teller drawer; loan disbursement balancing and management.
* Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Qualifications
Education/Skills/Training:
* Bachelors Degree, or High School equivalent plus relevant experience
* A strong understanding of business lending terminology is required.
* Ability to comprehend business loan supporting data and related data, including appraisals, environmental reports, title reports, borrower structures, leases.
* Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient production.
* Ability to deal effectively and professionally with internal and external customers.
Experience:
* Preferred five to seven years of experience in business loan processing and documentation.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
1/12/2026
$31.3-43.3 hourly 7d ago
PSL Software Development Engineer
Washington Federal 4.5
Washington Federal job in Redmond, WA
Min USD $145,000.00/Yr. Max USD $165,000.00/Yr. The Software Development Engineer will plan and develop specialized applications software. This role will translate software requirements into workable programming code, maintaining and developing programs for use in the banking business. This role will collaborate with the technical team to understand the specifications and develop high-quality applications. This role will also write clean and efficient source code, check the performance of existing applications, troubleshoot client reported issues and modify as per the requirements.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
* Implement high quality code in an agile, test-driven development environment utilizing Java based development frameworks.
* Work with the Lead and development team on architecture, technical design, release planning and deployment.
* Build scalable and reusable APIs.
* Collaborate with business teams to analyze requirements; drafts initial proposal and design of software to meet these needs.
* Assess feasibility of design and project parameters within time and cost constraints.
* Develop code and designs software applications based on client's business requirements.
* Modify existing software to correct errors or improve performance.
* Gather and analyze issues escalated by support teams and then modifies software applications for better usability.
* Design databases for specific application areas.
* Determine required system performance standards based on client specifications, budget, security needs, and other parameters.
* Collaborate with business analysts, engineers, and programmers to design systems to support required applications.
* Adhere to Bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Complete and pass all assigned eLearning courses and certifications as required
* Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality.
* Other duties may be assigned.
Qualifications
Education/Skills/Training/Experience
* 8+ years of hands-on experience in application development.
* 5+ years developing RESTful, SOAP based Web services using J2EE, Spring framework or Spring Boot or Spring MVC or Python. Experience with consuming SOAP services is a must.
* Experience with any Enterprise Application Integration tools or Mulesoft Anypoint platform or MuleSoft Developer certification a strong plus.
* Strong understanding of API Design best practices, Enterprise Integration, Micro services architecture, and Design Patterns is a must.
* Experience with API Specification documentation using RAML / OAS or Swagger is a must.
* Experience working on AWS with Serverless services (Lambda, DynamoDB, RDS, API Gateway, ECS, EKS etc., ) is preferred
* Ability to work and deliver independently.
* Experience using Confluence, Jira and Bit Bucket with CI/CD Pipelines a strong plus
* Previous experience with Systems Integration for Banking and Financial Services Domain preferable.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
1/13/2026
$145k-165k yearly 8d ago
Personal Banker
Washington Federal 4.5
Washington Federal job in Seattle, WA
Min USD $22.33/Hr. Max USD $33.18/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can "think outside the box" to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values.
A successful Personal Banker must:
* Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
* Open new accounts, discuss and refer or originate loans, and onboard new clients.
* Introduce and demonstrate digital and self-service options to clients.
* Communicate clearly with staff and clients verbally, over the phone, and via video chat.
* Comfortable functioning as a concierge or greeter.
* Make out-of-office calls to businesses, community organizations, and referral sources.
* Develop competencies and certifications/registration necessary to support branch performance goals.
* Proactively accepts initiatives and assignments.
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Good math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
* Well-developed smart phone and digital channel skills.
* Must have excellent organizational and analytical skills and superior written and oral communication skills.
* Ability to demonstrate how to use automated technology to teach clients self-service skills.
* Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
Experience:
* Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/15/2025
$22.3-33.2 hourly 9d ago
Assistant Branch Manager
Washington Federal 4.5
Washington Federal job in Burlington, WA
Min USD $25.96/Hr. Max USD $37.54/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring an Assistant Branch Manager.
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
This is a results-driven, bank officer position responsible for supporting the manager and performing the managerial duties in the manager's absence.
A successful Assistant Branch Manager must:
* Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
* Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
* Make out-of-office calls to businesses, community organizations, and referral sources.
* Introduce and demonstrate digital and self-service options to clients.
* Develop strategies to help expand the consumer and small business client base.
* Communicate clearly with staff and clients verbally, over the phone, and via video chat.
* Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
* Support branch leadership in meeting branch production goals.
* Ensure high level of customer satisfaction through the delivery of excellent service.
* Acquire and apply skills in preparation for advancement to a branch manager position.
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent
* Strong math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must have excellent organizational and analytical skills and superior written and oral communication skills.
* Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
Experience:
* Five years minimum experience in a financial institution.
* Prior banking experience, including previous work in sales or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/31/2025
$26-37.5 hourly 3d ago
Mortgage Loan Officer I
Navy Federal 4.7
Silverdale, WA job
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.
Ability to work effectively and efficiently with automated systems
Familiarity with accounting, credit, and/or lending principles and techniques
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
Exposure to lending application and approval process
Familiarity with mortgage lending concepts and principles
Familiarity with banking/financial industry standards and practices
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective database and presentation software skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
Effective skill speaking and/or presenting in front of groups in a professional setting
Effective word processing and spreadsheet software skills
Desired Qualifications:
Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems
Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs
Hours: Available Monday - Friday, 8:30AM - 5:00PM
Location: 9633 Levin Road NW, Suite 204, Silverdale, WA 98383
Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)
Determine and advise members on approved loan conditions and documentation requirements
Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)
Maintain contact with the member, Realtor and/or seller during the entire loan process
Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations
Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)
Request and obtain documentation needed and forward to Mortgage Processor
Respond to inquiries about mortgage applications, processing status, problems and concerns
Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events
Take first mortgage loan applications via face-to-face interview, mail and telephone
Resolve or arrange for resolution of operational/processing issues, inquiries and complaints
Respond to inquiries and resolve any issues concerning the processing of applications
Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required
Perform other duties as assigned
$42k-52k yearly est. Auto-Apply 14h ago
Enterprise Business Systems Analyst
Washington Federal 4.5
Washington Federal job in Seattle, WA
Min USD $90,000.00/Yr. Max USD $130,000.00/Yr. We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our WaFd Bank Technology team. This role will serve as a strategic partner to WaFd's business lines, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. This Business Systems Analyst will be responsible for understanding business requirements, designing and implementing application configuration, and ensuring alignment of technical solutions with strategic business objectives.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.
Successful Business Systems Analyst must:
* Lead by example.
* Develop productive relationships with business and technical leaders across WaFd.
* Reflect WaFd Bank's corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness.
* Assist the manager in optimizing operational effectiveness, productivity, and efficiency.
* Ensure a high level of customer satisfaction by delivering excellent service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned):
1.Collaboration & Communication:
* Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals.
* Understand, analyze, and improve business processes.
* Work to align technology solutions with business strategies and objectives, across multiple systems or departments
* Work with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements and map out end-to-end processes.
* Translate the business requirements into functional configurations and/or user stories.
* Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements.
* Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope.
2. Application Design, Development & Support:
* Collaborate on high-level system design with system engineers, developers, and other IT teams.
* Perform basic configurations and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications.
* Participate in application installations, upgrades, and integrations.
* Ability to troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions.
* Analyze customer feedback and transaction data to identify opportunities for improved functionality.
3. Training & Documentation:
* Create and maintain comprehensive procedural documentation, user guides, and support materials.
* Train end-users and internal teams on new applications and systems upgrades.
4. Deliver Exceptional Service:
* Know the company's technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services.
* Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits.
* Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques.
* Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders.
* Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery.
5. Protect WaFd Bank's Interests:
* Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly.
* Utilize Agile methodology to track, monitor, and prioritize assigned work.
* Complete and pass all assigned eLearning courses.
* Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality.
* Train and support the team with product, technology, and operational knowledge.
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry.
* Familiarity with APIs, middleware, and system integration in a financial context.
* Understanding of banking regulations and compliance requirements.
* Familiar with cloud-based banking solutions and platforms
* Strong analytical, problem-solving, organizational, and communication skills.
* Ability to share knowledge with colleagues.
* Ability to solve problems, handle complex and confidential information, and work cross-functionally.
* Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies.
* Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.
* Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs.
* Must be team-oriented, self-motivated, and able to work with minimal supervision.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
11/20/2025
$90k-130k yearly 11d ago
Sr Internal Auditor - IT
WaFd Bank 4.5
WaFd Bank job in Seattle, WA
The position of Internal Auditor - IT Audit Senior is responsible for conducting audits of internal controls and bank operations, performing testing related to Sarbanes-Oxley compliance, and supervising the work performed by Staff Auditors. This entails assisting management in the planning and scoping of individual audits, performing test procedures, and preparing final reports in conformance with department standards. It also involves interacting with management in identifying risks during planning and discussing any identified audit exceptions. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WAFD customers, and living our Corporate Values of Integrity, Ownership, Simplicity, Teamwork, and Service Culture.
KEY FUNCTIONS include, but are not limited to, the following:
Maintain a good working knowledge of professional auditing standards, bank regulatory requirements, IT/Cybersecurity developments, and department operating procedures.
Review regulatory and technology processes to assess business risk, internal control, and the overall effectiveness and efficiency of the process. In addition, assess the risks associated with Sarbanes Oxley and internal controls over financial reporting.
Participate in the risk identification process and evaluation and testing of business processes and related controls.
Work independently to complete audits of moderate complexity as well as assigned areas in other audits, and consistently achieve audit department objectives relating to timeliness, quality, adherence to budget, and individual productivity.
Assists in planning of audits.
Review and assess bank operations to evaluate the sufficiency of internal controls, extent of compliance with policy and regulations, as well as identify areas for improvement.
Produce high quality work papers that support audit conclusions and comply with department standards.
Timely communicate to audit management status of work assigned and any issues impacting timelines, budget, or audit scope.
Effectively communicate audit results to management both verbally and in writing.
Work collaboratively with Internal Audit management and our various lines of business to deliver value-added recommendations for the remediation of issues identified.
Maintain a positive relationship with external auditors and regulatory examiners.
Communicate (verbally and in writing) with all levels of the Bank to successfully accomplish audit objectives while portraying knowledge and confidence.
Follows the Bank's Information Security policies, ensuring that the processing and handling of client and confidential bank information is done in a secure manner and environment.
Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality.
Complete and pass all assigned eLearning courses and certifications as required.
Adhere to and ensure staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Complete special projects as assigned.
Qualifications
Education/Skills/Training:
Bachelor's degree from a four-year college or university in information systems, computer science, accounting, finance, or business administration.
Certification as a CISA, CISSP, CPA, CIA, CAMS, or CRCM or equivalent preferred. (Certification in process will be considered. Internal policy requires certification for promotion to Senior Manager.)
Strong knowledge of IT infrastructure, cloud platforms, software/application development and cybersecurity concepts.
Excellent analytical and problem-solving skills.
Proficient in Microsoft Office.
Communicate effectively, both in writing and verbally, at all levels within the company.
Ability to work on multiple, concurrent projects, as part of a team or independently, and research, understand, and evaluate Bank operations, rules, and regulations.
Possess the ability to organize, prioritize, and complete work assignments in a timely manner.
Demonstrate a high level of personal integrity and reflect an appropriate level of judgment, maturity, and confidentiality.
Successfully interact with all levels of Bank personnel in a positive, constructive manner.
Experience:
Two to five years of experience in IT audit, internal auditing, public accounting, or regulatory compliance, with a heavy emphasis on financial services.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 11/20/2025
$82k-101k yearly est. Auto-Apply 37d ago
Member Service Representative (Full-Time) - Tacoma
Navy Federal Credit Union 4.7
Tacoma, WA job
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
* Provide basic counseling on available products and services to meet member needs
* Assist members with opening and maintaining deposit accounts, loans, and other financial products
* Research and resolve basic account discrepancies and service requests
* Identify opportunities to cross-service products and enhance member relationships through education
* Understand and comply with all relevant federal and institutional regulations related to financial products and services
* Support team members by sharing knowledge and best practices as experience grows
* Ensure cash and other negotiable instruments are handled properly and securely
* Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
* Perform other duties as assigned
* Experience in building effective relationships through rapport, trust, diplomacy, and tact
* Effective research, analytical, and problem-solving skills
* Experience working independently and in a team environment
* Experience maintaining composure in a high-production and changing environment
* Experience navigating multiple systems efficiently and adapt to evolving technologies
* Effective skill exercising sound judgment and make informed decisions
* Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
* Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
* Working knowledge of deposit and loan products, services, and operational procedures
* Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 3407 South 23rd St, Tacoma, Washington 98405
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
* Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.
$34k-41k yearly est. Auto-Apply 15d ago
Branch Manager
WaFd Bank 4.5
WaFd Bank job in Leavenworth, WA
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager.
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
This is a results-driven, high profile bank officer position responsible for the management of all aspects of a retail branch's success.
A successful Branch Manager must:
Develop strategies to expand the consumer and small business client base.
Create and execute strategies to develop branch staff collectively and individually.
Meet production goals by coaching, motivating, mentoring, and providing feedback to staff.
Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
Make out-of-office calls to businesses, community organizations, and referral sources.
Optimize operational effectiveness and profitability to enhance shareholder value.
Communicate clearly with staff and clients verbally, over the phone, and via video chat.
Ensure high level of customer satisfaction through the delivery of excellent service.
Participate and support skill advancement in yourself and others.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
Bachelor's degree or equivalent experience in a financial institution
Strong math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
Well-developed smart phone and digital channel skills.
Must have valid driver's license, satisfactory transportation and adequate insurance coverage.
Must have excellent organizational and analytical skills.
Superior written and oral communication skills.
Experience:
Prior experience in a supervisory/managerial position.
Previous work in sales or client relations; or prior banking experience.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 1/20/2026
$62k-77k yearly est. Auto-Apply 2d ago
Personal Lines Account Manager
WaFd Bank 4.5
WaFd Bank job in Stanwood, WA
Min USD $19.24/Hr. Max USD $28.85/Hr. Job Summary WaFd Bank is looking for a Personal Lines Account Manager for our Stanwood or Mt Vernon office. This position is salaried with both benefits and bonuses after a probationary period. There are no sales quota or goals, however, the position will write new business as well as round out accounts with new lines of business that we currently do not write for existing clients. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and clients.
Responsible for managing a Personal Lines book of business.
Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Managing a Personal Lines book entails:
Order changes to current policies.
Order and review renewals for accuracy.
Re-market policies, as agreed upon.
Market new business with contracted carriers and brokerages
Perform coverage reviews and counsel clients on recommended coverages.
Generate proposals for new business and renewals
Issue certificates and evidences.
Report losses and follow-up with the client.
Document electronic file completely and thoroughly.
Utilize agency's latest technology to perform tasks.
Invoice policies when necessary.
Review and process endorsements, changes and address client concerns.
Other duties assigned.
Qualifications
Employee will need to have experience in all aspects of servicing Personal Lines accounts (billing, endorsements, certificates, etc.) as well as marketing both new business and renewals.
Three years of Personal Lines Insurance experience in both sales and servicing of all lines of business for personal insurance accounts.
P&C Insurance License preferred, but not required
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 1/2/2026
$19.2-28.9 hourly Auto-Apply 20d ago
Personal Banker
Washington Federal 4.5
Washington Federal job in Bellingham, WA
Min USD $20.77/Hr. Max USD $28.82/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can "think outside the box" to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values.
A successful Personal Banker must:
* Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
* Open new accounts, discuss and refer or originate loans, and onboard new clients.
* Introduce and demonstrate digital and self-service options to clients.
* Communicate clearly with staff and clients verbally, over the phone, and via video chat.
* Comfortable functioning as a concierge or greeter.
* Make out-of-office calls to businesses, community organizations, and referral sources.
* Develop competencies and certifications/registration necessary to support branch performance goals.
* Proactively accepts initiatives and assignments.
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Good math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
* Well-developed smart phone and digital channel skills.
* Must have excellent organizational and analytical skills and superior written and oral communication skills.
* Ability to demonstrate how to use automated technology to teach clients self-service skills.
* Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
Experience:
* Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/5/2025
$20.8-28.8 hourly 2d ago
Commercial Loan Coordinator - Senior
WaFd Bank 4.5
WaFd Bank job in Seattle, WA
The Senior Loan Coordinator will work with Commercial Loan Processing, Relationship Officers, Relationship Managers, Directors and Division Managers to obtain necessary documents from clients to prepare a complete and accurate set of loan documents. The level of experience varies based on prior work experience, both inside and outside of the Company.
Senior Loan Coordinators provide operational support to Commercial Banking Officers in the ongoing management of WaFd Bank's portfolio of commercial loans as it relates to loan origination and funding, construction draw administration, compliance monitoring, regulatory adherence, collateral perfection, recordation and valuation, as well as general loan administration.
WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients.
Builds and maintains productive relationships with existing clients.
Prepares correspondence to prospective clients.
Initiates credit and title reports, and appraisal orders for review by the Department.
Responsible for processing and closing loans according to the Bank's policies and procedures and regulatory guidelines.
Participates in business development and referral activities.
Coordinates with Commercial Loan Processing to provide all required loan documents necessary to perfect our security interest, as required by Credit Administration.
Delivers excellent customer service to the internal customers in the execution of all assigned business processing duties and within service level standards.
Opens escrow with title/escrow companies and sets up escrow files; orders payoffs.
Coordinates and facilitates initial loan booking/funding; reviews and approves loans and documents and resolves any title or other issues prior to loan closings
Coordinates with in-house experts or outside legal counsel on technical transactions.
Sets up the loan file, including preparation of loan documentation.
Coordinates closing with the escrow company.
Prepares boarding instructions.
Follows up on funding requirements and on any post-closing required loan documentation.
Follows the Bank's Information Security policies, ensuring that all customer information and confidential bank information is processed and handled in a secure manner and environment.
Completes special projects, as assigned by Manager.
Provides administrative and operational support to lending personnel, including clerical duties, related to loan closing and funding, weekly construction draw administration with subsequent loan advances and borrowing base tracking.
Responsible for loan (relationship) exception tracking, identifying, curing and evidencing with proper file documentation.
Manages local online file storage and document management (i.e., OnBase).
Maintains corresponding insurance files for all borrowers and loans (including, but not limited to, Builder's Risk and General Liability policies).
Assists with field audits as it relates to collateral monitoring, as requested.
Reviews and balances HUD-1 closing statements for verification of accuracy; approves funding disbursements and initiates initial funding wires, etc.
Reconciles, verifies and implements monthly unit interest billings for applicable Guidance Lines of Credit.
Prepares annual property tax payment audit.
Reviews, balances and maintains record-keeping for all legal and professional billings, including timely submission for payment, and obtaining appropriate approval documentation for all expenditures.
Facilitates recommendations to divisional management for policy inconsistencies and recommends revision implementation.
Communicates status of loan portfolio to management, including level of exception reporting, past due collections and loan maturity management.
Oversees daily teller drawer; loan disbursement balancing and management.
Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Qualifications
Education/Skills/Training:
Bachelors Degree, or High School equivalent plus relevant experience
A strong understanding of business lending terminology is required.
Ability to comprehend business loan supporting data and related data, including appraisals, environmental reports, title reports, borrower structures, leases.
Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient production.
Ability to deal effectively and professionally with internal and external customers.
Experience:
Preferred five to seven years of experience in business loan processing and documentation.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 1/12/2026
$39k-46k yearly est. Auto-Apply 10d ago
Business Banking Relationship Manager
Washington Federal 4.5
Washington Federal job in Bellingham, WA
Min USD $80,170.00/Yr. Max USD $130,000.00/Yr. A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and is responsible for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has had proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers will be expected to partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with the guidance of a Regional President, or an Executive Director. Relationship Mangers work closely with Treasury Management Officers and Treasury Analyst to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager will primarily use a centralized underwriting channel. These positions will develop and manage business banking relationships which meet established criteria for the Business Banking business line, which includes LTOB > $500M, TRE > $5MM. Role seeks to maximize profitability to the bank, while limiting the Credit Risk associated with the relationship.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WaFd Bank clients.
KEY FUNCTIONS:
Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements. Developing a deep understanding of non-credit products. Leads the engagement with clients and prospects uncovering opportunities and appropriate solutions to help the clients more efficiently manage cash flow. Performs all required portfolio management responsibilities, including but limited to monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to the bank's commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in Networking to increase the Bank's visibility in the business communities we serve, and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officer's for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring Branch Managers Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Completes special projects assigned by manager.
Qualifications
Education/Skills/Training:
* Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
* Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs.
* Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment.
* Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills.
Experience:
* Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
* Proven success in growing existing credit and deposit relationships, and winning new relationships.
* Possess a good understanding and working knowledge of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures.
* A Relationship Manager must be self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Bonus programs
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
1/16/2026
$80.2k-130k yearly 2d ago
Member Service Representative (Full-Time) - Washington Navy Yard/ Suitland
Navy Federal 4.7
Washington job
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 1335 10th Street SE Bldg. 184, Washington, District of Columbia 20374 | 4251 Suitland Road Rm 2N100, Suitland, Maryland 20395
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
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$34k-41k yearly est. Auto-Apply 13d ago
Personal Banker
WaFd Bank 4.5
WaFd Bank job in Burlington, WA
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker.
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values.
A successful Personal Banker must:
Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
Open new accounts, discuss and refer or originate loans, and onboard new clients.
Introduce and demonstrate digital and self-service options to clients.
Communicate clearly with staff and clients verbally, over the phone, and via video chat.
Comfortable functioning as a concierge or greeter.
Make out-of-office calls to businesses, community organizations, and referral sources.
Develop competencies and certifications/registration necessary to support branch performance goals.
Proactively accepts initiatives and assignments.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
High school diploma or approved equivalent.
Good math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
Well-developed smart phone and digital channel skills.
Must have excellent organizational and analytical skills and superior written and oral communication skills.
Ability to demonstrate how to use automated technology to teach clients self-service skills.
Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
Experience:
Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date 11/25/2025
Zippia gives an in-depth look into the details of WaFd Bank, including salaries, political affiliations, employee data, and more, in order to inform job seekers about WaFd Bank. The employee data is based on information from people who have self-reported their past or current employments at WaFd Bank. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by WaFd Bank. The data presented on this page does not represent the view of WaFd Bank and its employees or that of Zippia.
WaFd Bank may also be known as or be related to WASHINGTON FEDERAL INC, WaFd Bank, Washington Federal, Washington Federal Inc and Washington Federal, Inc.