Branch Manager jobs at WaFd Bank

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! This is a results-driven, high profile bank officer position responsible for the management of all aspects of a retail branch's success. A successful Branch Manager must: Develop strategies to expand the consumer and small business client base. Create and execute strategies to develop branch staff collectively and individually. Meet production goals by coaching, motivating, mentoring, and providing feedback to staff. Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders. Make out-of-office calls to businesses, community organizations, and referral sources. Optimize operational effectiveness and profitability to enhance shareholder value. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Ensure high level of customer satisfaction through the delivery of excellent service. Participate and support skill advancement in yourself and others. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: Bachelor's degree or equivalent experience in a financial institution Strong math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. Well-developed smart phone and digital channel skills. Must have valid driver's license, satisfactory transportation and adequate insurance coverage. Must have excellent organizational and analytical skills. Superior written and oral communication skills. Experience: Prior experience in a supervisory/managerial position. Previous work in sales or client relations; or prior banking experience. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/14/2025

Overview: The Operations Manager will oversee all aspects of construction operations for a growing commercial general contractor specializing in ground-up, design-build, and interior renovation projects across Texas. This role is responsible for ensuring project delivery excellence, operational efficiency, profitability, and team development while supporting the company's long-term strategic growth. Key Responsibilities Leadership & Strategy Provide executive leadership and direction to Project Management, Field Superintendents, Estimating, and Preconstruction teams. Implement scalable operational systems, policies, and procedures to support growth. Collaborate with the President and leadership team to set annual goals, budgets, and strategic initiatives. Drive accountability through performance metrics and regular reporting. Project Oversight Oversee multiple commercial projects ranging from $1M to $50M+ in sectors such as commercial office, tilt-wall, retail, healthcare, and corporate interiors. Ensure quality control, schedule adherence, safety compliance, and budget performance across all active jobs. Support project teams in resolving complex issues involving subcontractors, change orders, or client expectations. Serve as the executive point of contact for key clients, owners, architects, and subcontractors. Operations Management Lead resource planning, staffing, and manpower forecasting for current and upcoming projects. Partner with estimating/preconstruction to ensure accurate budgets, scopes, and schedules are established early. Evaluate subcontractor performance and strengthen vendor relationships. Promote field-to-office communication and consistent operational standards. Team Development Recruit, mentor, and develop future leaders in project management and field operations. Conduct regular performance reviews and establish professional development plans. Foster a results-driven culture rooted in safety, quality, and teamwork. Financial & Risk Management Monitor project financials, job cost reports, and overall profit margins. Support the accounting and estimating teams in forecasting, WIP reporting, and cash flow management. Identify operational risks and implement proactive mitigation strategies. Qualifications Bachelor's degree in Construction Management, Engineering, or related field (Master's preferred). 10-15+ years of progressive experience with a commercial general contractor. Proven track record leading project teams and managing multiple large-scale builds simultaneously. Strong financial understanding of construction P&L, scheduling, and cost control. Excellent leadership, negotiation, and client relationship skills. Proficiency with Procore, Bluebeam, and Microsoft Project (or equivalent). Compensation & Benefits Competitive base salary with performance-based bonuses. Vehicle allowance or company truck. Health, dental, and vision insurance. 401(k) with employer match. Paid time off and company holidays. Career growth within an established Texas-based builder with a strong local reputation.

Because you're the ambition we need on our mission. Thrive our way! At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets. Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets. At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive! What You'll Get We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment. • You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. • Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. • A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. • As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. • You bring strong planning and organizational skills and the ability to work to agreed timescales. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager! The pay range for this role is: $105,560 - $124,280 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

Are you ready to be part of an inspiring credit union that values its employees and the communities it serves? Join us at Salal Credit Union as a Branch Manager for our Bellevue Branch, where you'll lead a team of dedicated Personal Financial Representatives, delivering top-tier member-centric service to the community. This full-time position works to support and guide the branch team as needed with hours between 8:30 AM - 5:30 PM Monday through Friday and/or 9:30am- 2:30pm on Saturdays. Location address: 1048 116th Ave NE, Bellevue, WA 98004 ABOUT SALAL CREDIT UNION We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts. Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of. Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities. WHAT WE OFFER * Base salary range of $74,845-$104,783 per year. The typical starting offer will fall between $79,250 - $92,750 per year, depending on experience and qualifications. * Ability to earn additional variable compensation for meeting production goals; estimated annual earnings can range from 0-15% of your base salary. * Comprehensive benefits include health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company-paid contributions. * Time off plans include vacation, sick, and holiday time. * Tuition reimbursement * 401(k) plan including employer matching * Monthly transportation subsidy * And more! Expanded details about our benefit offerings can be found at: *********************** A DAY IN THE LIFE OF A BRANCH MANAGER As a Branch Manager, you're not just overseeing branch activities - you're shaping our credit union's impact. Leading the charge in sales and service, you'll guide the branch team, providing hands-on support to our valued members and coaching our dedicated Personal Financial Representatives. With your strong leadership, excellent communication, and expert product knowledge, you'll make confident decisions, diffuse conflicts, and contribute to an exceptional member experience. Your day-to-day will often include: * Regular mentorship of our Personal Financial Representatives and training new staff members * Managing the flow of members on the branch floor * Responding to member inquiries and Net Promoter Score surveys * Overseeing branch operations to maintain compliance with all Credit Union regulations * Assisting members by performing account transactions, loan functions, and other roles as needed to support the branch sales and service goals * Attending community events to promote the branch and Credit Union as needed - some of these may be in-person outside of the branch and others may be virtual events that you take part in * Collaborating with leadership and human resources to recruit and retain staff for the branch as appropriate QUALIFICATIONS FOR A BRANCH MANAGER * Over 1 year of leadership experience in a sales-focused role within the financial sector * 3 years of retail banking experience * Proficiency in clear and concise communication, both verbal and written * Proven track record of coaching and managing teams to achieve sales and service goals To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at *******************. If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers. Salal Credit Union participates in E-Verify, a program that verifies employment eligibility. Upon hire, you will be required to complete Form I-9, Employment Eligibility Verification.

While you're working as a more experienced Branch Manager II here at First Bank and leading your branch sales team, your responsibilities will be to develop branch sales, maximize branch employee performance through appropriate human resource management, plan, direct and manage the marketing, business development and sales activities at your branch, act as security officer for the branch and oversee all bank operations including maintaining audit requirements and budgetary planning. What You Will Be Doing * Developing a daily and weekly branch sales plan * Developing and implementing teleservicing plans to include calling on maturing accounts, sales leads, referrals, new account follow up, and other prospecting opportunities for the designated market area * Tracking results and following up as appropriate * Promoting, explaining and selling all retail banking products * Developing new business opportunities and conducting outside sales calls * Obtain license to sell alternative investment products * Authorizing transactions in accordance with Bank policy (i.e. deposits, withdrawals, check cashing, wire transfers, etc.) * Address and resolve client concerns and inquiries * Ensure and held accountable for the audit integrity, risk management and security of the branch * Maintaining a thorough knowledge of all retail products and provide staff training to include product knowledge, sales, referrals, client service, risk management and policy & procedures * High School diploma or Equivalent; college degree preferred * Minimum of three years previous sales/customer service experience and/or training, banking sales/customer service experience preferred * Minimum of three years consumer and/or mortgage lending experience * Effective sales and referral skills * Minimum three years branch operations/risk management experience * At least one year previous management/supervisory experience * Excellent verbal and written communication skills * Comprehensive knowledge of financial products and services * Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire * Multi-lingual, a real plus Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $90,000 - $100,000

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Branch Manager Reports To: Retail Area Manager Line of Business: Retail Banking Services FLSA Status: Exempt This position is responsible for overseeing all aspects of branch growth, operations, and customer service excellence. This role ensures compliance with regulatory requirements, drives business growth through relationship building and community involvement, and leads a high-performing team to meet branch objectives. The Manager plays a key role in maintaining operational integrity, expanding the bank's portfolio of high-net-worth clients, and fostering a positive and efficient work environment. Success in this role requires strong leadership, business development acumen, and the ability to deliver exceptional customer experiences while managing branch profitability. Essential Duties & Responsibilities: Branch Operations & Sales Management: Manages daily branch operations to ensure sustained compliance with all applicable policies, procedures, standards, and regulatory requirements. Drives branch sales efforts, expands business relationships, and develops high-net-worth client portfolios. Leads, trains, and develops branch staff to foster a customer-centric culture while ensuring continuous service delivery excellence. Oversees complex transactions and ensures high-quality customer service to meet and exceed customer expectations. Maintains branch compliance by conducting regular audits and enforcing internal controls and regulatory requirements. Builds and maintains strong relationships within the community by participating in local organizations and promoting banking services. Contributes to branch strategy by executing initiatives that align with business goals and drive performance. Oversees vault teller functions to ensure cash handling procedure align with bank policies and Federal Reserve guidelines. Monitors branch financial performance and implements strategies to enhance profitability while controlling costs. Sets, tracks, and reports on sales targets to ensure the branch meets or exceeds goals for deposits, loans, and cross-sales. Builds and maintains key client relationships to ensure satisfaction and retention, as well as to identify opportunities for further engagement. Leads the implementation and training of new digital banking technologies to improve efficiency and customer service. Addresses and resolves escalated customer issues and complex transactions, guiding staff in managing challenging situations. Oversees branch-level marketing efforts, including community outreach and promotional activities, to attract new business. Ensures branch security and enforces policies related to fraud prevention. Collaborates with other departments to streamline processes and resolve issues affecting branch operations. Supervises one or more employees at a time. Conducts performance appraisals of assigned staff for performance effectiveness. Supports the selection, training, performance management, evaluations, and supervision of department staff. Rewards employees and initiates, or otherwise supports, personnel actions including documentation and termination recommendations under the guidance of Human Resources leadership. Addresses questions, issues, and related matters from assigned staff in a timely and appropriate manner. Compliance: Performs all assigned work activities in accordance with standard procedures and protocols established by the Company and Department, and in accordance with applicable standards, procedures, protocols, practices, codes, and requirements as set forth by regulations and governing entities including, without limitation, Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), USA Patriot Act, Regulation D (Reserve Requirements for Depository Institutions), Regulation E (Electronic Fund Transfers Act), Truth in Savings Act (TISA) / Regulation DD, Equal Credit Opportunity Act (ECOA) / Regulation B, Community Reinvestment Act (CRA), Fair Credit Reporting Act (FCRA), Dodd-Frank Wall Street Reform and Consumer Protection Act, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and Regulation P (Privacy of Consumer Financial Information). Demonstrates and maintains advanced relevant and up-to-date working knowledge and understanding of all applicable local municipal, state, and federal regulatory requirements, standards, and codes relevant to the job function. Monitors respective work activity, and work activity of others, for variances and anomalies. Identifies and timely reports any known or suspected compliance issues to appropriate personnel. Oversees audits and the preparation for audits, whether initiated internally or externally. Adheres to all other Company wide policies and procedures including, but not limited to, human resources, safety, and emergency protocols. Leadership: Provides professional development opportunities for self and staff to ensure high performance and assists in successional planning. Supports the development of strategies and specific objectives ensuring project and departmental milestones and goals are consistently met. Researches industry trends and reviews and analyzes relevant data to forecast trends and develop recommendations for internal leadership to review. Promotes collaboration, teamwork, and mutual respect among all staff, and contributes productively as a member of a diverse team. Adapts communication to the needs of audiences, listening to input, and builds a sense of shared purpose. Models a positive attitude and self-reflection, leading others in sharing and applying their learning for the benefit of the team. Develops long-term and short-term goals to prioritize work. Builds rapport and maintains collaborative relationships with internal and external stakeholders. General: Demonstrates support towards the Company's vision, mission, and core values. Supports department executive leadership in the compilation of strategic confidential reports. Attends departmental and organizational meetings, as required. Maintains proficient relevant and up-to-date job knowledge relevant to the job function by participating in continuous education initiatives. Displays integrity, responsibility, accountability, teamwork, and ethics. Performs assigned job duties and responsibilities in accordance with established performance expectations, as well as with Company policies, procedures, protocols and standard practices. Demonstrates advanced working knowledge and understanding of technology systems and programs that relate to core banking transactional processing, customer relationship management, sales and marketing, Electronic Funds Transfer (EFT), accounting and financial reporting, compliance and risk management, document management, communication and productivity tools, as well as other related applications relevant to the job function. Performs other duties as assigned. Minimum Required Education, Experience & Other Qualifications: Bachelor's degree in business administration, finance, or related field Five years of portfolio management experience working with high-net-worth clients Five years of experience working in a branch management capacity Five years of experience working in a sales management capacity; or An equivalent combination of education and work experience Working Conditions & Physical Requirements: This position requires regular sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. The working environment consists of an indoor and climate-controlled setting most of the time. Core Knowledge, Skills & Abilities: Vision & Planning - Outlines a clear and achievable plan to accomplish shared goals and objectives collectively. Flexibility & Adaptability - Modifies own behavior and work activities in response to new information, changing conditions, and/or unexpected obstacles. Decision Making - Makes quality and timely decisions based upon a mixture of analysis, wisdom, experience, and judgment. Strategic Management - Plans, monitors, analyzes, and manages the necessities of the department and organization in order to reach established goals and objectives. Team Member Acknowledgement My signature below acknowledges that I have received and read my job description, and that I understand the scope, essential job duties, knowledge, skills, and abilities, working environment and physical requirements that apply to my job. I further acknowledge that I can safely and effectively perform the essential job duties, with or without reasonable accommodation, and in accordance with the policies, procedures, expectations, and standards of the company. _________________________ ________________________________ _______________ Team Member Signature Team Member Name (Printed) Date

Branch Manager Reports To: Retail Area Manager Line of Business: Retail Banking Services FLSA Status: Exempt This position is responsible for overseeing all aspects of branch growth, operations, and customer service excellence. This role ensures compliance with regulatory requirements, drives business growth through relationship building and community involvement, and leads a high-performing team to meet branch objectives. The Manager plays a key role in maintaining operational integrity, expanding the bank's portfolio of high-net-worth clients, and fostering a positive and efficient work environment. Success in this role requires strong leadership, business development acumen, and the ability to deliver exceptional customer experiences while managing branch profitability. Essential Duties & Responsibilities: Branch Operations & Sales Management: * Manages daily branch operations to ensure sustained compliance with all applicable policies, procedures, standards, and regulatory requirements. * Drives branch sales efforts, expands business relationships, and develops high-net-worth client portfolios. * Leads, trains, and develops branch staff to foster a customer-centric culture while ensuring continuous service delivery excellence. * Oversees complex transactions and ensures high-quality customer service to meet and exceed customer expectations. * Maintains branch compliance by conducting regular audits and enforcing internal controls and regulatory requirements. * Builds and maintains strong relationships within the community by participating in local organizations and promoting banking services. * Contributes to branch strategy by executing initiatives that align with business goals and drive performance. * Oversees vault teller functions to ensure cash handling procedure align with bank policies and Federal Reserve guidelines. * Monitors branch financial performance and implements strategies to enhance profitability while controlling costs. * Sets, tracks, and reports on sales targets to ensure the branch meets or exceeds goals for deposits, loans, and cross-sales. * Builds and maintains key client relationships to ensure satisfaction and retention, as well as to identify opportunities for further engagement. * Leads the implementation and training of new digital banking technologies to improve efficiency and customer service. * Addresses and resolves escalated customer issues and complex transactions, guiding staff in managing challenging situations. * Oversees branch-level marketing efforts, including community outreach and promotional activities, to attract new business. * Ensures branch security and enforces policies related to fraud prevention. * Collaborates with other departments to streamline processes and resolve issues affecting branch operations. * Supervises one or more employees at a time. * Conducts performance appraisals of assigned staff for performance effectiveness. * Supports the selection, training, performance management, evaluations, and supervision of department staff. * Rewards employees and initiates, or otherwise supports, personnel actions including documentation and termination recommendations under the guidance of Human Resources leadership. * Addresses questions, issues, and related matters from assigned staff in a timely and appropriate manner. Compliance: * Performs all assigned work activities in accordance with standard procedures and protocols established by the Company and Department, and in accordance with applicable standards, procedures, protocols, practices, codes, and requirements as set forth by regulations and governing entities including, without limitation, Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), USA Patriot Act, Regulation D (Reserve Requirements for Depository Institutions), Regulation E (Electronic Fund Transfers Act), Truth in Savings Act (TISA) / Regulation DD, Equal Credit Opportunity Act (ECOA) / Regulation B, Community Reinvestment Act (CRA), Fair Credit Reporting Act (FCRA), Dodd-Frank Wall Street Reform and Consumer Protection Act, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and Regulation P (Privacy of Consumer Financial Information). * Demonstrates and maintains advanced relevant and up-to-date working knowledge and understanding of all applicable local municipal, state, and federal regulatory requirements, standards, and codes relevant to the job function. * Monitors respective work activity, and work activity of others, for variances and anomalies. * Identifies and timely reports any known or suspected compliance issues to appropriate personnel. * Oversees audits and the preparation for audits, whether initiated internally or externally. * Adheres to all other Company wide policies and procedures including, but not limited to, human resources, safety, and emergency protocols. Leadership: * Provides professional development opportunities for self and staff to ensure high performance and assists in successional planning. * Supports the development of strategies and specific objectives ensuring project and departmental milestones and goals are consistently met. * Researches industry trends and reviews and analyzes relevant data to forecast trends and develop recommendations for internal leadership to review. * Promotes collaboration, teamwork, and mutual respect among all staff, and contributes productively as a member of a diverse team. * Adapts communication to the needs of audiences, listening to input, and builds a sense of shared purpose. * Models a positive attitude and self-reflection, leading others in sharing and applying their learning for the benefit of the team. * Develops long-term and short-term goals to prioritize work. * Builds rapport and maintains collaborative relationships with internal and external stakeholders. General: * Demonstrates support towards the Company's vision, mission, and core values. * Supports department executive leadership in the compilation of strategic confidential reports. * Attends departmental and organizational meetings, as required. * Maintains proficient relevant and up-to-date job knowledge relevant to the job function by participating in continuous education initiatives. * Displays integrity, responsibility, accountability, teamwork, and ethics. * Performs assigned job duties and responsibilities in accordance with established performance expectations, as well as with Company policies, procedures, protocols and standard practices. * Demonstrates advanced working knowledge and understanding of technology systems and programs that relate to core banking transactional processing, customer relationship management, sales and marketing, Electronic Funds Transfer (EFT), accounting and financial reporting, compliance and risk management, document management, communication and productivity tools, as well as other related applications relevant to the job function. * Performs other duties as assigned. Minimum Required Education, Experience & Other Qualifications: * Bachelor's degree in business administration, finance, or related field * Five years of portfolio management experience working with high-net-worth clients * Five years of experience working in a branch management capacity * Five years of experience working in a sales management capacity; or * An equivalent combination of education and work experience Working Conditions & Physical Requirements: This position requires regular sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. The working environment consists of an indoor and climate-controlled setting most of the time. Core Knowledge, Skills & Abilities: Vision & Planning - Outlines a clear and achievable plan to accomplish shared goals and objectives collectively. Flexibility & Adaptability - Modifies own behavior and work activities in response to new information, changing conditions, and/or unexpected obstacles. Decision Making - Makes quality and timely decisions based upon a mixture of analysis, wisdom, experience, and judgment. Strategic Management - Plans, monitors, analyzes, and manages the necessities of the department and organization in order to reach established goals and objectives. Team Member Acknowledgement My signature below acknowledges that I have received and read my job description, and that I understand the scope, essential job duties, knowledge, skills, and abilities, working environment and physical requirements that apply to my job. I further acknowledge that I can safely and effectively perform the essential job duties, with or without reasonable accommodation, and in accordance with the policies, procedures, expectations, and standards of the company. _________________________ ________________________________ _______________ Team Member Signature Team Member Name (Printed) Date

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! * Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities * Manages and inspires team members to perform to their full potential, thus driving branch profitability. * Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. * Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. * Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. * Establish and build customer relationships through delivering exceptional service. * Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. * Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. * Works with Recruiting and District Supervisors to address branch staffing needs. * Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. * Oversees the following duties including but not limited to: * Approves and closes loans, as necessary. * Works with past-due customers by developing a plan for resolution. * Delegates all collection activity on a daily basis and follows up to ensure completion. * Process insurance claims for customers. Maintains proper insurance claims records and reports. * Telephones and sends collection material to past-due customers, as needed. * Accepts and posts payments. * Processes and reviews loan documentation. * Answers telephone, as needed. * Completes month-end reporting. * Approves branch expenses. * Signs checks for branch expenses, loans and money remittances. * Approves all supply requisitions. * Verifies cash by balancing cash drawers and maintaining cash count record. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent * 2 years of management experience or completion of required Management Trainee program. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. * Must pass drug screen, criminal and credit background checks. Preferred Qualifications * 1+ years of Consumer Finance experience. * College degree a plus. * Willingness to relocate for career advancement. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Confidence. * Sales mentality. * Adaptable to an ever changing environment. * Desire for career advancement. * Problem solving skills. * Empowers others. * Emotional Intelligence. * • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Full-time Description Supervises branch staff to ensure effective and efficient branch operations on a daily basis. This includes mentoring, coaching, and training staff in all applicable positions. Ensures employees are providing a full range of services while providing excellent member service. Oversees and directs in reaching branch & CU goals & performs various branch functions. Embracing ongoing operational and cultural changes within the organization. Exemplifies FFCU's 6 core values and works with staff to uphold our company mission and vision. Manage perceptions. Essential Functions 40% 1. Supervises and develops staff to ensure they are providing quality member service. Ensures operations are conducted in accordance with established CU policies, and legal and regulatory requirements. Have a working knowledge and familiarize yourself with the procedures, policies, guidelines, and regulations to be able to answer routine questions regarding the same. Monitors individual performance/progress and provides suggestions to improve effectiveness and acts as a resource for employees or members with problems and/or issues. As part of the branch team, will greet and offer assistance to members. Provides consistent communication on organizational changes, and meets with employees on a consistent basis for further development. Will respond and acknowledge requests from internal or external members in a timely manner. Responsible for completing monthly reports/records and reviewing for accuracy and timeliness. Provides feedback and suggestions on process improvement. Focus on staff development to prepare for the next step. Achieve satisfactory scores on all aspects of member service standards. Responsible for meeting set efficiency standards for member per FTE ratios. Maintain loan accuracy and account accuracy errors, address errors and ensure that they are being resolved within the expected timeframe. Provides support for other branches. Review and monitor the work of employees as needed and provide coaching/counseling for improvement. 20% 2. Will act in the capacity of an FSR and/or teller, performing all pertinent duties and functions in respective jobs. Interview members for loans and open/close accounts and/or handle any member complaints and other member service functions. Must also be able to run a teller drawer when needed and balance within established teller guidelines. Schedule employees for adequate branch coverage and complete monthly audits on teller drawers, vault, TCR's/CDM's, debit cards, gift cards, and so forth. Will conduct employee observations and coach to achieve our member service standards. Performs overrides, and account approvals clear failed OFAC/Verafin, validates accuracy on CTRs, and ensures monetary instruments have been recorded. 20% 3. Conducts performance appraisals and continuous coaching with assistance from supervisors. Formulates and implements corrective actions when necessary. Communicates to direct supervisor on a regular basis regarding branch goals, special activities, operations, training needs, and member/employee issues. Conducts bi-weekly one-on-one sessions with each employee for coaching and development. Will conduct interviews to replace vacated positions within the Branch. 10% 4. Ensures all opening and closing duties are completed accurately and timely and all security measures/ precautions are followed. Conduct security orientation and yearly robbery training, active shooter, and fire evacuation for employees. Test security equipment as assigned. Non-essential Functions 10% 1. Identify opportunities to recruit SEGs. May perform a variety of miscellaneous tasks such as special projects, coordinating events, attending community events, and performing general clerical duties and other duties as assigned. Expectations Coach and mentor staff to give them the knowledge, tools & resources needed to excel in their position. Provide courteous and professional service by establishing positive and supportive relationships with members, branch staff, and internal members. Should represent FFCU positively in business and casual settings. Ensure accountability that staff follows all policies, procedures, and guidelines by CU. Meet established branch/departmental goals. Respond to members or employee requests promptly and accurately. Offer solutions and think outside the box. Provide required reports/records accurately & a timely. Keep management informed of any pertinent issues. Able to navigate multiple computer systems, and applications, and utilize search tools to find information. Knowledge and understanding of retail compliance controls, risk management, and loss prevention Experience leading or participating in community events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United Way. Should uphold manager role to a higher standard both externally and internally. Performance should be clearly recognized within the organization as a model of excellence. Requirements Qualifications Education: High school graduate or equivalent, bachelor's degree preferred. Experience: 4 years of financial industry including 2 years of supervisory experience preferred. If degreed, 3 years and equivalent experience. Knowledge, Skills, Abilities: Thorough knowledge of financial operations and lending policies/procedures. Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy and attention to detail and a cooperative team spirit. Ability to work in a changing environment and demonstrate knowledge of basic customer service and identifying member financial needs. Ability to deal with stressful situations and to work effectively with high volume member traffic and workload and display a professional appearance and good attitude. Demonstrated ability to effectively cross-sell/up-sell products and services. Excellent interviewing, communication, and public relations skills along with physical, mental & other demands.

Join the 1st Franklin Financial team as a Branch Manager. Salary: $50,000 to $58,750 annually This position works closely with the staff to build relationships and identify the needs of customers in a timely manner. The Branch Manager coordinates the activities of the staff and provides leadership. The BM interviews customers using advanced interpersonal skills. This individual utilizes professionalism, patience, curiosity, and a results-oriented manner to perform responsibilities. Principal Accountabilities and Key Activities Develops and assures that Branch growth, profitability goals and objectives are met Manages all loans including, approval of customer loans and sales finance contracts within delegated authority for lending limits Maintains Branch delinquency control and personally engages with delinquencies as appropriate Develops and maintains Branch budget Delegates the daily assignments of solicitation of new and existing customers Oversees personnel management including, recruiting talent, hiring, termination, disciplinary actions, and salary administration Exemplifies and expects that impeccable customer service is always maintained Ensures that communication is disseminated in a timely and efficient manner to all Branch employees Follows up on all Audit results & recommendations Education, Qualifications and Experience Essential High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Minimum one to two (1-2) years' experience in financial services dealing with customers and managing staff personnel Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Desirable: Must possess a valid driver's license and the ability to operate an automobile (unless there is no Assistant Branch Manager who can perform this function, then having a valid driver's license and the ability to operate an automobile is an essential job function) About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 375 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Full-time Description Supervises branch staff to ensure effective and efficient branch operations on a daily basis. This includes mentoring, coaching, and training staff in all applicable positions. Ensures employees are providing a full range of services while providing excellent member service. Oversees and directs in reaching branch & CU goals & performs various branch functions. Embracing ongoing operational and cultural changes within the organization. Exemplifies FFCU's 6 core values and works with staff to uphold our company mission and vision. Manage perceptions. Essential Functions 40% 1. Supervises and develops staff to ensure they are providing quality member service. Ensures operations are conducted in accordance with established CU policies, and legal and regulatory requirements. Have a working knowledge and familiarize yourself with the procedures, policies, guidelines, and regulations to be able to answer routine questions regarding the same. Monitors individual performance/progress and provides suggestions to improve effectiveness and acts as a resource for employees or members with problems and/or issues. As part of the branch team, will greet and offer assistance to members. Provides consistent communication on organizational changes, and meets with employees on a consistent basis for further development. Will respond and acknowledge requests from internal or external members in a timely manner. Responsible for completing monthly reports/records and reviewing for accuracy and timeliness. Provides feedback and suggestions on process improvement. Focus on staff development to prepare for the next step. Achieve satisfactory scores on all aspects of member service standards. Responsible for meeting set efficiency standards for member per FTE ratios. Maintain loan accuracy and account accuracy errors, address errors and ensure that they are being resolved within the expected timeframe. Provides support for other branches. Review and monitor the work of employees as needed and provide coaching/counseling for improvement. 20% 2. Will act in the capacity of an FSR and/or teller, performing all pertinent duties and functions in respective jobs. Interview members for loans and open/close accounts and/or handle any member complaints and other member service functions. Must also be able to run a teller drawer when needed and balance within established teller guidelines. Schedule employees for adequate branch coverage and complete monthly audits on teller drawers, vault, TCR's/CDM's, debit cards, gift cards, and so forth. Will conduct employee observations and coach to achieve our member service standards. Performs overrides, and account approvals clear failed OFAC/Verafin, validates accuracy on CTRs, and ensures monetary instruments have been recorded. 20% 3. Conducts performance appraisals and continuous coaching with assistance from supervisors. Formulates and implements corrective actions when necessary. Communicates to direct supervisor on a regular basis regarding branch goals, special activities, operations, training needs, and member/employee issues. Conducts bi-weekly one-on-one sessions with each employee for coaching and development. Will conduct interviews to replace vacated positions within the Branch. 10% 4. Ensures all opening and closing duties are completed accurately and timely and all security measures/ precautions are followed. Conduct security orientation and yearly robbery training, active shooter, and fire evacuation for employees. Test security equipment as assigned. Non-essential Functions 10% 1. Identify opportunities to recruit SEGs. May perform a variety of miscellaneous tasks such as special projects, coordinating events, attending community events, and performing general clerical duties and other duties as assigned. Expectations Coach and mentor staff to give them the knowledge, tools & resources needed to excel in their position. Provide courteous and professional service by establishing positive and supportive relationships with members, branch staff, and internal members. Should represent FFCU positively in business and casual settings. Ensure accountability that staff follows all policies, procedures, and guidelines by CU. Meet established branch/departmental goals. Respond to members or employee requests promptly and accurately. Offer solutions and think outside the box. Provide required reports/records accurately & a timely. Keep management informed of any pertinent issues. Able to navigate multiple computer systems, and applications, and utilize search tools to find information. Knowledge and understanding of retail compliance controls, risk management, and loss prevention Experience leading or participating in community events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United Way. Should uphold manager role to a higher standard both externally and internally. Performance should be clearly recognized within the organization as a model of excellence. Requirements Qualifications Education: High school graduate or equivalent, bachelor's degree preferred. Experience: 4 years of financial industry including 2 years of supervisory experience preferred. If degreed, 3 years and equivalent experience. Knowledge, Skills, Abilities: Thorough knowledge of financial operations and lending policies/procedures. Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy and attention to detail and a cooperative team spirit. Ability to work in a changing environment and demonstrate knowledge of basic customer service and identifying member financial needs. Ability to deal with stressful situations and to work effectively with high volume member traffic and workload and display a professional appearance and good attitude. Demonstrated ability to effectively cross-sell/up-sell products and services. Excellent interviewing, communication, and public relations skills along with physical, mental & other demands.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and Responsibilities * Manages and inspires team members to perform to their full potential, thus driving branch profitability. * Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. * Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. * Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. * Establish and build customer relationships through delivering exceptional service. * Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. * Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. * Works with Recruiting and District Supervisors to address branch staffing needs. * Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. * Oversees the following duties including but not limited to: * Approves and closes loans, as necessary. * Works with past-due customers by developing a plan for resolution. * Delegates all collection activity on a daily basis and follows up to ensure completion. * Process insurance claims for customers. Maintains proper insurance claims records and reports. * Telephones and sends collection material to past-due customers, as needed. * Accepts and posts payments. * Processes and reviews loan documentation. * Answers telephone, as needed. * Completes month-end reporting. * Approves branch expenses. * Signs checks for branch expenses, loans and money remittances. * Approves all supply requisitions. * Verifies cash by balancing cash drawers and maintaining cash count record. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent * 2 years of management experience or completion of required Management Trainee program. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. * Must pass drug screen, criminal and credit background checks. Preferred Qualifications * 1+ years of Consumer Finance experience. * College degree a plus. * Willingness to relocate for career advancement. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Confidence. * Sales mentality. * Adaptable to an ever changing environment. * Desire for career advancement. * Problem solving skills. * Empowers others. * Emotional Intelligence. * • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Full-time Description Supervises branch staff to ensure effective and efficient branch operations on a daily basis. This includes mentoring, coaching, and training staff in all applicable positions. Ensures employees are providing a full range of services while providing excellent member service. Oversees and directs in reaching branch & CU goals & performs various branch functions. Embracing ongoing operational and cultural changes within the organization. Exemplifies FFCU's 6 core values and works with staff to uphold our company mission and vision. Manage perceptions. Essential Functions 40% 1. Supervises and develops staff to ensure they are providing quality member service. Ensures operations are conducted in accordance with established CU policies, and legal and regulatory requirements. Have a working knowledge and familiarize yourself with the procedures, policies, guidelines, and regulations to be able to answer routine questions regarding the same. Monitors individual performance/progress and provides suggestions to improve effectiveness and acts as a resource for employees or members with problems and/or issues. As part of the branch team, will greet and offer assistance to members. Provides consistent communication on organizational changes, and meets with employees on a consistent basis for further development. Will respond and acknowledge requests from internal or external members in a timely manner. Responsible for completing monthly reports/records and reviewing for accuracy and timeliness. Provides feedback and suggestions on process improvement. Focus on staff development to prepare for the next step. Achieve satisfactory scores on all aspects of member service standards. Responsible for meeting set efficiency standards for member per FTE ratios. Maintain loan accuracy and account accuracy errors, address errors and ensure that they are being resolved within the expected timeframe. Provides support for other branches. Review and monitor the work of employees as needed and provide coaching/counseling for improvement. 20% 2. Will act in the capacity of an FSR and/or teller, performing all pertinent duties and functions in respective jobs. Interview members for loans and open/close accounts and/or handle any member complaints and other member service functions. Must also be able to run a teller drawer when needed and balance within established teller guidelines. Schedule employees for adequate branch coverage and complete monthly audits on teller drawers, vault, TCR's/CDM's, debit cards, gift cards, and so forth. Will conduct employee observations and coach to achieve our member service standards. Performs overrides, and account approvals clear failed OFAC/Verafin, validates accuracy on CTRs, and ensures monetary instruments have been recorded. 20% 3. Conducts performance appraisals and continuous coaching with assistance from supervisors. Formulates and implements corrective actions when necessary. Communicates to direct supervisor on a regular basis regarding branch goals, special activities, operations, training needs, and member/employee issues. Conducts bi-weekly one-on-one sessions with each employee for coaching and development. Will conduct interviews to replace vacated positions within the Branch. 10% 4. Ensures all opening and closing duties are completed accurately and timely and all security measures/ precautions are followed. Conduct security orientation and yearly robbery training, active shooter, and fire evacuation for employees. Test security equipment as assigned. Non-essential Functions 10% 1. Identify opportunities to recruit SEGs. May perform a variety of miscellaneous tasks such as special projects, coordinating events, attending community events, and performing general clerical duties and other duties as assigned. Expectations Coach and mentor staff to give them the knowledge, tools & resources needed to excel in their position. Provide courteous and professional service by establishing positive and supportive relationships with members, branch staff, and internal members. Should represent FFCU positively in business and casual settings. Ensure accountability that staff follows all policies, procedures, and guidelines by CU. Meet established branch/departmental goals. Respond to members or employee requests promptly and accurately. Offer solutions and think outside the box. Provide required reports/records accurately & a timely. Keep management informed of any pertinent issues. Able to navigate multiple computer systems, and applications, and utilize search tools to find information. Knowledge and understanding of retail compliance controls, risk management, and loss prevention Experience leading or participating in community events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United Way. Should uphold manager role to a higher standard both externally and internally. Performance should be clearly recognized within the organization as a model of excellence. Requirements Qualifications Education: High school graduate or equivalent, bachelor's degree preferred. Experience: 4 years of financial industry including 2 years of supervisory experience preferred. If degreed, 3 years and equivalent experience. Knowledge, Skills, Abilities: Thorough knowledge of financial operations and lending policies/procedures. Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy and attention to detail and a cooperative team spirit. Ability to work in a changing environment and demonstrate knowledge of basic customer service and identifying member financial needs. Ability to deal with stressful situations and to work effectively with high volume member traffic and workload and display a professional appearance and good attitude. Demonstrated ability to effectively cross-sell/up-sell products and services. Excellent interviewing, communication, and public relations skills along with physical, mental & other demands.

Job Details Lubbock Branch - Lubbock, TX BankingDescription Under general supervision, but in accordance to established policies and procedures, develop, and maintain loan portfolio. Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures. Develop, maintain, and grow a loan portfolio by determining the customer's needs and recommending the right loan products to help meet their goals. Generate new prospects as potential bank customers and develop existing customer relationships. Maintain an active knowledge base of loan products and an understanding of the qualifications required to accurately provide customers with an explanation of loan types and terms. Obtain, verify, maintain, and analyze the proper documents relating to the bank's procedures for each type of loan. Communicate with team members and applicants to obtain additional loan information and documentation needed. Make sound lending decisions in accordance with policies and procedures. Make recommendations regarding selection of new employees, salary increases, promotions, transfers, disciplinary actions, and terminations. Maintain documentation on actions taken as the result of recommendations. Set performance goals, provide direction, and delegates. Provide training and provide general direction for direct reports. Provide leadership and develop skills of junior lending staff, thus providing advancement opportunity for said staff. Maintain regular and punctual attendance. Work cooperatively with others. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification. Qualifications Skills and Abilities Required Excellent communication and customer service skills. Ability to understand and analyze financial statements, credit reports, tax returns, and all other financial documents. Must have good managerial skills for working with employees. Preferred Bilingual English/Spanish fluency to communicate with the Hispanic customers. Ability to adapt to technological changes and apply new knowledge to responsibilities. Working Conditions Indoor, in an office environment, with a typical 40-hour workweek. Physical Requirements Occasional moving of files weighing 10+ pounds. Constantly operate phones, computers, copies, and other office equipment.