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WaFd Bank jobs in Seattle, WA

- 45 jobs
  • Enterprise Business Systems Analyst

    Washington Federal 4.5company rating

    Washington Federal job in Seattle, WA

    Min USD $90,000.00/Yr. Max USD $130,000.00/Yr. We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our WaFd Bank Technology team. This role will serve as a strategic partner to WaFd's business lines, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. This Business Systems Analyst will be responsible for understanding business requirements, designing and implementing application configuration, and ensuring alignment of technical solutions with strategic business objectives. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients. Successful Business Systems Analyst must: * Lead by example. * Develop productive relationships with business and technical leaders across WaFd. * Reflect WaFd Bank's corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness. * Assist the manager in optimizing operational effectiveness, productivity, and efficiency. * Ensure a high level of customer satisfaction by delivering excellent service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned): 1.Collaboration & Communication: * Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals. * Understand, analyze, and improve business processes. * Work to align technology solutions with business strategies and objectives, across multiple systems or departments * Work with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements and map out end-to-end processes. * Translate the business requirements into functional configurations and/or user stories. * Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements. * Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope. 2. Application Design, Development & Support: * Collaborate on high-level system design with system engineers, developers, and other IT teams. * Perform basic configurations and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications. * Participate in application installations, upgrades, and integrations. * Ability to troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions. * Analyze customer feedback and transaction data to identify opportunities for improved functionality. 3. Training & Documentation: * Create and maintain comprehensive procedural documentation, user guides, and support materials. * Train end-users and internal teams on new applications and systems upgrades. 4. Deliver Exceptional Service: * Know the company's technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services. * Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits. * Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques. * Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders. * Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery. 5. Protect WaFd Bank's Interests: * Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly. * Utilize Agile methodology to track, monitor, and prioritize assigned work. * Complete and pass all assigned eLearning courses. * Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. * Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality. * Train and support the team with product, technology, and operational knowledge. Qualifications * Bachelor's degree in Computer Science, Information Technology, or a related field. * Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry. * Familiarity with APIs, middleware, and system integration in a financial context. * Understanding of banking regulations and compliance requirements. * Familiar with cloud-based banking solutions and platforms * Strong analytical, problem-solving, organizational, and communication skills. * Ability to share knowledge with colleagues. * Ability to solve problems, handle complex and confidential information, and work cross-functionally. * Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies. * Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. * Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs. * Must be team-oriented, self-motivated, and able to work with minimal supervision. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/20/2025
    $90k-130k yearly 5d ago
  • Enterprise Business Systems Analyst

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our WaFd Bank Technology team. This role will serve as a strategic partner to WaFd's business lines, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. This Business Systems Analyst will be responsible for understanding business requirements, designing and implementing application configuration, and ensuring alignment of technical solutions with strategic business objectives. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients. Successful Business Systems Analyst must: Lead by example. Develop productive relationships with business and technical leaders across WaFd. Reflect WaFd Bank's corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness. Assist the manager in optimizing operational effectiveness, productivity, and efficiency. Ensure a high level of customer satisfaction by delivering excellent service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned): 1.Collaboration & Communication: Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals. Understand, analyze, and improve business processes. Work to align technology solutions with business strategies and objectives, across multiple systems or departments Work with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements and map out end-to-end processes. Translate the business requirements into functional configurations and/or user stories. Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements. Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope. 2. Application Design, Development & Support: Collaborate on high-level system design with system engineers, developers, and other IT teams. Perform basic configurations and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications. Participate in application installations, upgrades, and integrations. Ability to troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions. Analyze customer feedback and transaction data to identify opportunities for improved functionality. 3. Training & Documentation: Create and maintain comprehensive procedural documentation, user guides, and support materials. Train end-users and internal teams on new applications and systems upgrades. 4. Deliver Exceptional Service: Know the company's technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services. Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits. Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques. Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders. Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery. 5. Protect WaFd Bank's Interests: Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly. Utilize Agile methodology to track, monitor, and prioritize assigned work. Complete and pass all assigned eLearning courses. Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality. Train and support the team with product, technology, and operational knowledge. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry. Familiarity with APIs, middleware, and system integration in a financial context. Understanding of banking regulations and compliance requirements. Familiar with cloud-based banking solutions and platforms Strong analytical, problem-solving, organizational, and communication skills. Ability to share knowledge with colleagues. Ability to solve problems, handle complex and confidential information, and work cross-functionally. Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies. Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs. Must be team-oriented, self-motivated, and able to work with minimal supervision. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/20/2025
    $88k-116k yearly est. Auto-Apply 19d ago
  • Division Sales Manager

    Washington Federal 4.5company rating

    Washington Federal job in Seattle, WA

    Min USD $100,000.00/Yr. Max USD $145,000.00/Yr. The Division Sales Manager oversees multiple locations, leads by example, and sets the tone for the area by actively building market share. The primary focus for this role is to grow the business through directly and indirectly managing the small business and consumer client acquisition and deposit and lending operations of the branch offices and bankers assigned to the Division. The Division Sales Manager proactively engages in outbound business calling with Branch Managers and other members of the branch team. The Division Sales Manager is accountable to develop, coach, and mentor the Branch Managers on prospecting effectively, creating memorable calling efforts to acquire small business and consumer clients and to refer opportunities to other bankers. They will also be active in the ongoing development of their teams to maximize engagement and performance. A successful Division Sales Manager: * Leads by example. * Accountable for the Division's successful production and profitability. * Will grow its low cost deposit percentage while also coaching the delivery of credit and treasury solutions which allow WaFd clients to prosper. * Actively participates in client prospecting and outbound calling efforts, including community outreach. * Ensures phenomenal, concierge-level customer service to clients within their division. "Everyone and every business deserve a WaFd Banker" across the division. * Develops and oversees execution of strategies to expand the small business and consumer client base including visiting clients on site to better understand their banking needs. * Understands the industries and economic conditions within the local market. * Is an excellent communicator, demonstrating and modeling ability to explain and build engagement whether new programs, processes, or Bank initiatives. * Serves as an ambassador for the bank by participating in a variety of public events, community organizations, community outreach, and speaking engagements designed to promote WaFd Bank. * Proactively coordinates business development support from various administrative functions. * Ensures compliance with company policies and regulations. * Participates, encourages, and supports skill advancement in others through coaching, mentoring, responsive feedback, and accountability. * Takes responsibility for continuing to seek ways to elevate their own leadership and business development skills. * Reflects the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications * Bachelor's degree preferred, or equivalent experience in a financial institution. * Ability to demonstrate extensive knowledge of small business and consumer lending. * Proven aptitude for coaching direct reports to success and resolving conflict constructively and in accordance with company practices and policies. * Exceptional customer service skills and ability to professionally deal with colleagues, clients and the public, both electronically and in person, in a manner commensurate with corporate values and culture. * Proficiency with smart phone technology and the Microsoft Office Suite, specifically with applications such as Teams, PowerBI, Excel, Word and Outlook. * Demonstrated superior sales and operational management skills, including motivational leadership to support a vibrant needs-based sales culture. * Willingness to embrace change and inspire others; show initiative and adaptability, and assist with the continued evolution of bank products, services, and strategies. * Strong knowledge of WaFd Bank systems, policies and culture. * Solid understanding of business banking products and services, including treasury management, cashflow, payroll, insurance and merchant services. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/24/2025
    $100k-145k yearly 17d ago
  • Sr Internal Auditor - IT

    Washington Federal 4.5company rating

    Washington Federal job in Seattle, WA

    Min USD $90,000.00/Yr. Max USD $105,000.00/Yr. The position of Internal Auditor - IT Audit Senior is responsible for conducting audits of internal controls and bank operations, performing testing related to Sarbanes-Oxley compliance, and supervising the work performed by Staff Auditors. This entails assisting management in the planning and scoping of individual audits, performing test procedures, and preparing final reports in conformance with department standards. It also involves interacting with management in identifying risks during planning and discussing any identified audit exceptions. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WAFD customers, and living our Corporate Values of Integrity, Ownership, Simplicity, Teamwork, and Service Culture. KEY FUNCTIONS include, but are not limited to, the following: * Maintain a good working knowledge of professional auditing standards, bank regulatory requirements, IT/Cybersecurity developments, and department operating procedures. * Review regulatory and technology processes to assess business risk, internal control, and the overall effectiveness and efficiency of the process. In addition, assess the risks associated with Sarbanes Oxley and internal controls over financial reporting. * Participate in the risk identification process and evaluation and testing of business processes and related controls. * Work independently to complete audits of moderate complexity as well as assigned areas in other audits, and consistently achieve audit department objectives relating to timeliness, quality, adherence to budget, and individual productivity. * Assists in planning of audits. * Review and assess bank operations to evaluate the sufficiency of internal controls, extent of compliance with policy and regulations, as well as identify areas for improvement. * Produce high quality work papers that support audit conclusions and comply with department standards. * Timely communicate to audit management status of work assigned and any issues impacting timelines, budget, or audit scope. * Effectively communicate audit results to management both verbally and in writing. * Work collaboratively with Internal Audit management and our various lines of business to deliver value-added recommendations for the remediation of issues identified. * Maintain a positive relationship with external auditors and regulatory examiners. * Communicate (verbally and in writing) with all levels of the Bank to successfully accomplish audit objectives while portraying knowledge and confidence. * Follows the Bank's Information Security policies, ensuring that the processing and handling of client and confidential bank information is done in a secure manner and environment. * Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. * Complete and pass all assigned eLearning courses and certifications as required. * Adhere to and ensure staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. * Complete special projects as assigned. Qualifications Education/Skills/Training: * Bachelor's degree from a four-year college or university in information systems, computer science, accounting, finance, or business administration. * Certification as a CISA, CISSP, CPA, CIA, CAMS, or CRCM or equivalent preferred. (Certification in process will be considered. Internal policy requires certification for promotion to Senior Manager.) * Strong knowledge of IT infrastructure, cloud platforms, software/application development and cybersecurity concepts. * Excellent analytical and problem-solving skills. * Proficient in Microsoft Office. * Communicate effectively, both in writing and verbally, at all levels within the company. * Ability to work on multiple, concurrent projects, as part of a team or independently, and research, understand, and evaluate Bank operations, rules, and regulations. * Possess the ability to organize, prioritize, and complete work assignments in a timely manner. * Demonstrate a high level of personal integrity and reflect an appropriate level of judgment, maturity, and confidentiality. * Successfully interact with all levels of Bank personnel in a positive, constructive manner. Experience: * Two to five years of experience in IT audit, internal auditing, public accounting, or regulatory compliance, with a heavy emphasis on financial services. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/20/2025
    $90k-105k yearly 6d ago
  • Member Service Representative (Part-Time) - Lynnwood

    Navy Federal 4.7company rating

    Lynnwood, WA job

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 2701 184th Street SW Suite 100-A, Lynnwood, Washington 98037 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************. Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned
    $34k-41k yearly est. Auto-Apply 5d ago
  • Application Platform Engineer

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    We are seeking a highly skilled and detail-oriented Application Platform Engineer to join our WaFd Bank Technology team. This role is crucial in owning, designing, implementing, and maintaining applications that support our banking operations and ensure efficiency, security, and compliance. The Application Platform Engineer will be responsible for understanding customer needs, configuring and optimizing our banking products, providing technical support, and ensuring the successful deployment of our applications. The Application Platform Engineer will collaborate with cross-functional teams to deliver reliable and scalable solutions tailored to the financial industry. Successful Application Platform Engineer must: Lead by example. Develop productive relationships with business and technical leaders across WaFd. Demonstrate skill in diagnosing, addressing, troubleshooting, and resolving diverse application issues across multiple platforms. Reflect WaFd Bank's corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness. Assist the manager in optimizing operational effectiveness, productivity, and efficiency. Ensure a high level of customer satisfaction by delivering excellent service. Key Functions: Application Design, Development & Support: Owner and strategic leader for multiple enterprise applications (i.e. JSM, Jira, Atlassian Cloud, TalkDesk, Azure DevOps, etc.). Lead administrator of the CCaas and SaaS applications. Design, configure, customize, and optimize banking applications to meet client specifications. Coordinate and execute application installations, upgrades, and integrations. Troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions. Provide post-deployment support to ensure seamless operations. Identify and resolve technical issues to minimize downtime and enhance system reliability. Analyze customer feedback and transaction data to identify opportunities for improved functionality. Monitor application usage, performance, licensing, and contract renewals. Stay current on industry trends and partner with vendors for updates and enhancements for continuous improvement and innovation. Technical Consultation: Collaborate with business units to understand their requirements and technical challenges. Provide expert guidance on product capabilities and recommend solutions that align with business unit needs. System Integration: Collaborate with internal teams and third-party vendors to integrate new banking technologies with existing infrastructure. Ensure seamless data exchange between core systems, customer-facing platforms, and back-office applications. Collaboration & Communication: Act as a technical liaison between IT, business units, and external partners to ensure alignment, define roadmaps, and strategic efforts that meet organizational goals. Provide regular updates on application performance and project milestones to stakeholders. Training & Documentation: Create and maintain comprehensive technical documentation, user guides, and support materials. Train end-users and internal teams on new applications and systems upgrades. Drive end-user adoption, standardization, and best practices. Deliver Exceptional Service: Know the company's technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services. Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits. Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques. Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders. Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery. Protect WaFd Bank's Interests: Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly. Utilize Agile methodology to track, monitor, and prioritize assigned work. Complete and pass all assigned eLearning courses. Adherence to bank and regulatory compliance which includes BSA. Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality. Train and support the team with product, technology, and operational knowledge. Qualifications Education/Skills/Training: Experience in administering CCaaS (Contact Center as a Service) and SaaS applications (i.e. JSM, Jira, Atlassian Cloud, TalkDesk, Azure DevOps, etc.). Strong understanding of application architecture, configurations, user permissions, best practices, governance, and change management. Familiarity API integrations. Knowledge of operating systems, networking protocols, server administration, and cloud technologies. Understanding of banking regulations and compliance requirements. Experience with cloud-based banking solutions and platforms Strong analytical, problem-solving, troubleshooting, organizational, and communication skills. Ability to share knowledge with colleagues. Ability to solve problems, handle complex and confidential information, and work cross-functionally. Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies. Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs. Must be team-oriented, self-motivated, and able to work with minimal supervision. Preferred Qualifications: Atlassian certifications AWS Cloud Practitioner certification Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/6/2025
    $87k-112k yearly est. Auto-Apply 3d ago
  • Assistant Branch Manager

    Washington Federal 4.5company rating

    Washington Federal job in Bremerton, WA

    Min USD $27.00/Hr. Max USD $39.36/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring an Assistant Branch Manager. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! This is a results-driven, bank officer position responsible for supporting the manager and performing the managerial duties in the manager's absence. A successful Assistant Branch Manager must: * Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. * Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders. * Make out-of-office calls to businesses, community organizations, and referral sources. * Introduce and demonstrate digital and self-service options to clients. * Develop strategies to help expand the consumer and small business client base. * Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. * Support branch leadership in meeting branch production goals. * Ensure high level of customer satisfaction through the delivery of excellent service. * Acquire and apply skills in preparation for advancement to a branch manager position. * Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. * Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: * High school diploma or approved equivalent * Strong math skills, 10-key and keyboarding. * Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. * Well-developed smart phone and digital channel skills. * Must have excellent organizational and analytical skills and superior written and oral communication skills. * Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: * Five years minimum experience in a financial institution. * Prior banking experience, including previous work in sales or client relations. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/25/2025
    $27-39.4 hourly 17d ago
  • Mortgage Loan Officer I

    Navy Federal 4.7company rating

    Silverdale, WA job

    To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence. Ability to work effectively and efficiently with automated systems Familiarity with accounting, credit, and/or lending principles and techniques Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution Exposure to lending application and approval process Familiarity with mortgage lending concepts and principles Familiarity with banking/financial industry standards and practices Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks Effective database and presentation software skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty Effective skill in comprehending, analyzing, applying and communicating complex written legal documents Effective skill speaking and/or presenting in front of groups in a professional setting Effective word processing and spreadsheet software skills Desired Qualification(s) Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs Hours: Monday - Friday, 8:30AM - 5:00PM Location: 9633 Levin Road NW, Suite 204 Silverdale, WA 98383 Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends) Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events Take first mortgage loan applications via face-to-face interview, mail and telephone Resolve or arrange for resolution of operational/processing issues, inquiries and complaints Respond to inquiries and resolve any issues concerning the processing of applications Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required Perform other duties as assigned
    $42k-52k yearly est. Auto-Apply 6d ago
  • Loan Servicing Specialist (Records Management)

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    Min USD $22.00/Hr. Max USD $25.00/Hr. Job Summary Location:This position is located in our Seattle office. The Loan Servicing Department has an opening for a Loan Servicing Specialist. The position supports loan servicing functions, delivers comprehensive and prompt customer service to internal and external customers and exercises quality control oversight in the execution of all duties. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and customers. Key functions include but are not limited to the following: Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties within service level standards. Prepare payoff quotes as written requests are received from escrow companies, branches and clients. Receive and post incoming payoff checks and insure any overages are returned to the client. Prepare the lien release for real estate secured loans. Accurate and consistent performance of daily insurance functions. Perform post-closing quality control on modified and newly funded loans. Assist department with other daily functions. Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations Qualifications Position requires a high school diploma or equivalent. Able to deal effectively and tactfully with internal and external clients. Can function well under deadlines. Ability to organize, prioritizes, and communicates status on work assignments in a consistent manner. Ability to perform daily work according to prescribed schedules and be flexible to meet departmental needs. Regular, consistent attendance. Experience in real estate lending processing and documentation is beneficial. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/31/2025
    $22-25 hourly Auto-Apply 19d ago
  • Personal Banker

    WaFd Bank 4.5company rating

    WaFd Bank job in Bellevue, WA

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values. A successful Personal Banker must: Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. Open new accounts, discuss and refer or originate loans, and onboard new clients. Introduce and demonstrate digital and self-service options to clients. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Comfortable functioning as a concierge or greeter. Make out-of-office calls to businesses, community organizations, and referral sources. Develop competencies and certifications/registration necessary to support branch performance goals. Proactively accepts initiatives and assignments. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Good math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook. Well-developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Ability to demonstrate how to use automated technology to teach clients self-service skills. Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 9/29/2025
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Senior Credit Analyst - CRE

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    The Senior Credit Analyst is responsible for providing due diligence, analytical, and underwriting support to the division's Relationship and Portfolio Managers as assigned. The Senior Credit Analyst is responsible for gathering and analyzing credit information on current and potential borrowers; determines the advisability of granting credit for diversified types of asset classes; assists Relationship and Managers as well as Regional Directors in writing loan request narratives and ongoing portfolio maintenance to include, but not limited to, covenant compliance monitoring. Additionally, the Senior Credit Analyst will promote business for the Bank by maintaining good client relations and referring clients to appropriate staff for new services. The Senior Credit Analyst will independently interact with clients and prospects to perform all due diligence necessary to extend credit, write up a credit submission, communicate with regional credit authorities and is equipped to present the merits of a credit request in presentation format for the purposes of obtaining credit approval. Additionally, the Senior Credit Analyst will serve as a mentor and training partner for more junior credit analysts throughout the Division. WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients. Assists the Commercial Real Estate teams in performing pre-qualification assessment, financial spreads and analysis of financial condition and risk of financing requests within the framework of the Bank's credit culture and current economic and industry trends. Assists the Commercial Real Estate teams in gathering data from clients and internal and outside sources; prepares spreadsheets and analyzes financial information, including financial statements and tax returns; contacts clients for additional information and clarification of data. Compiles data from credit bureaus, conducts industry peer comparisons and performs cash flow analyses and other such tasks and comparisons. Informs appropriate lending officers when up-to-date financial statements are needed for commercial accounts; ensures credit inquiries and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved. Works with Commercial Real Estate teams to ensure that all portfolio management responsibilities are well documented and maintained in accordance with management expectations. Assists Commercial Real Estate Teams in the review and renewal of credit facilities and provides back-up support. May take primary responsibility for certain credit actions (approvals, renewals) per the guidance of the applicable submitting officer. Develops knowledge of relevant industries, as well as economic conditions (i.e. interest rates, asset values, competition, market conditions, etc.) that impose risk to the client base. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. Reinforces the application of superior client service through his or her own example, along with appropriate follow-through with involved clients and employees. Treats people with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, upholds organizational values and accepts responsibility for his or her own actions. Ensures compliance with all Bank policies, procedures and processes and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities specific to the position. Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Completes administrative tasks correctly and on time; supports the Bank's goals and values. Qualifications Strong experience, knowledge and training in fully underwriting complex and sophisticated commercial real estate projects, both at stabilization and especially for ground-up construction. Underwriting land development projects and having a keen understanding of homebuilder finance construction projects is also desired. Strong experience, knowledge and training in both corporate and personal financial statement / tax return analysis, typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas. Bachelor's Degree or approved equivalent combination of education and experience. Work-related experience should consist of commercial financial analysis, homebuilder finance, or a commercial lending background. Educational experience, through in-house training sessions, formal business school or financial industry related curriculum. A minimum of five years of experience in both commercial credit analysis and full project underwriting, or related areas. Current responsibilities in a senior-scoped role are desired. Ability to analyze and interpret general business periodicals, professional journals and technical procedures. Ability to effectively present information and respond to questions from diverse groups, including managers, customers and members of the general public. Experience in utilization of nCino Commercial Loan Origination System is desired. Proficient in Microsoft Office suite (Word, Excel and PowerPoint). Strong typing skills to meet production needs of the position. Strong math skills. Effective verbal, written and interpersonal communication skills, ability to write reports and correspondence and speak clearly to customers and employees. Ability to deal with normal problems involving multiple facets and variables in non-standardized situations and apply common sense in carrying out instructions and solving problems. Excellent organizational and time management skills. Ability to work with minimal supervision while performing duties. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/3/2025
    $100k-124k yearly est. Auto-Apply 60d+ ago
  • Business Banking Relationship Manager

    WaFd Bank 4.5company rating

    WaFd Bank job in University Place, WA

    A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and is responsible for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has had proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers will be expected to partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with the guidance of a Regional President, or an Executive Director. Relationship Mangers work closely with Treasury Management Officers and Treasury Analyst to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager will primarily use a centralized underwriting channel. These positions will develop and manage business banking relationships which meet established criteria for the Business Banking business line, which includes LTOB > $500M, TRE > $5MM. Role seeks to maximize profitability to the bank, while limiting the Credit Risk associated with the relationship. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WaFd Bank clients. KEY FUNCTIONS: Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements. Developing a deep understanding of non-credit products. Leads the engagement with clients and prospects uncovering opportunities and appropriate solutions to help the clients more efficiently manage cash flow. Performs all required portfolio management responsibilities, including but limited to monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to the bank's commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in Networking to increase the Bank's visibility in the business communities we serve, and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officer's for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring Branch Managers Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Completes special projects assigned by manager. Qualifications Education/Skills/Training: Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking. Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs. Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment. Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills. Experience: Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel. Proven success in growing existing credit and deposit relationships, and winning new relationships. Possess a good understanding and working knowledge of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures. A Relationship Manager must be self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/28/2025
    $81k-103k yearly est. Auto-Apply 3d ago
  • Solution Engineer

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    Join a dynamic and growing Technology team at WaFd Bank. We are building the expertise to deliver leading digital solutions for our consumer, small business and commercial customers. We are seeking an energetic and collaborative technologist who can help contribute to the technical design and architectural direction of in-flight and upcoming solutions. As a Solution Engineer, you'll be part of the Enterprise Architecture team and report to the Architecture lead, identifying solutions and leading technology implementation projects. Solution Engineers will work with our Product teams and the Enterprise Project Management team as a technical SME for go-to-market solutions, work with potential vendors and develop the solution delivery roadmaps for each project. Also, Solution Engineer will participate in determining the systems, services, and interfaces, validate technology assumptions and evaluate alternatives. This position requires a balance of leadership, technical acumen, customer focus, and strong communication skills. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being nice when servicing our co-workers and WAFD customers, and living our Corporate Values of Integrity, Ownership, Simplicity, Teamwork, and Service Culture. Primary Responsibilities Participate in the planning, definition, and high-level design of project, product or program solutions and explore solution alternatives. The results of which you will present to an Architecture Review Board (ARB). Identify impacted business capabilities, functions, and processes and record findings in the enterprise architecture repository. Partner with business colleagues in vendor selection and translate business needs into technical requirements. Work with architectural stakeholders, fellow IT colleagues, and vendor partners to establish high-level solutions. Create solution artifacts such as design models and other forms of documentation. Help validate the WAFD impact of design decisions. Work with portfolio stakeholders and the Enterprise Architect team, to develop, analyze, split, and realize the implementation of the solution requirements. Work with Project Management to determine the capacity allocation for enablement work. Adapt and modify existing designs and implementations as new technology, processes or information becomes available. Define, explore, and support the implementation of the solution. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Perform other job duties as assigned. Qualifications Minimum of 4 years of experience in IT engineering, systems integration, or application development. Experience in financial services or regulated environments preferred. Experience working with cloud services (preferably AWS), including serverless computing, API gateways, and storage services. Demonstrated ability to create technical documentation and solution models. Strong understanding of secure system design and architecture practices. Familiarity with integration techniques such as REST APIs, file transfer automation, and low-code platforms (e.g., Power Automate) is a plus. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 8/29/2025
    $92k-111k yearly est. Auto-Apply 60d+ ago
  • Member Service Representative (Full-Time) - Silverdale

    Navy Federal 4.7company rating

    Silverdale, WA job

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 3340 NW Randall Way, Silverdale, Washington 98383 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************. Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned
    $34k-41k yearly est. Auto-Apply 5d ago
  • Sr Internal Auditor - IT

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    The position of Internal Auditor - IT Audit Senior is responsible for conducting audits of internal controls and bank operations, performing testing related to Sarbanes-Oxley compliance, and supervising the work performed by Staff Auditors. This entails assisting management in the planning and scoping of individual audits, performing test procedures, and preparing final reports in conformance with department standards. It also involves interacting with management in identifying risks during planning and discussing any identified audit exceptions. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WAFD customers, and living our Corporate Values of Integrity, Ownership, Simplicity, Teamwork, and Service Culture. KEY FUNCTIONS include, but are not limited to, the following: Maintain a good working knowledge of professional auditing standards, bank regulatory requirements, IT/Cybersecurity developments, and department operating procedures. Review regulatory and technology processes to assess business risk, internal control, and the overall effectiveness and efficiency of the process. In addition, assess the risks associated with Sarbanes Oxley and internal controls over financial reporting. Participate in the risk identification process and evaluation and testing of business processes and related controls. Work independently to complete audits of moderate complexity as well as assigned areas in other audits, and consistently achieve audit department objectives relating to timeliness, quality, adherence to budget, and individual productivity. Assists in planning of audits. Review and assess bank operations to evaluate the sufficiency of internal controls, extent of compliance with policy and regulations, as well as identify areas for improvement. Produce high quality work papers that support audit conclusions and comply with department standards. Timely communicate to audit management status of work assigned and any issues impacting timelines, budget, or audit scope. Effectively communicate audit results to management both verbally and in writing. Work collaboratively with Internal Audit management and our various lines of business to deliver value-added recommendations for the remediation of issues identified. Maintain a positive relationship with external auditors and regulatory examiners. Communicate (verbally and in writing) with all levels of the Bank to successfully accomplish audit objectives while portraying knowledge and confidence. Follows the Bank's Information Security policies, ensuring that the processing and handling of client and confidential bank information is done in a secure manner and environment. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Complete and pass all assigned eLearning courses and certifications as required. Adhere to and ensure staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete special projects as assigned. Qualifications Education/Skills/Training: Bachelor's degree from a four-year college or university in information systems, computer science, accounting, finance, or business administration. Certification as a CISA, CISSP, CPA, CIA, CAMS, or CRCM or equivalent preferred. (Certification in process will be considered. Internal policy requires certification for promotion to Senior Manager.) Strong knowledge of IT infrastructure, cloud platforms, software/application development and cybersecurity concepts. Excellent analytical and problem-solving skills. Proficient in Microsoft Office. Communicate effectively, both in writing and verbally, at all levels within the company. Ability to work on multiple, concurrent projects, as part of a team or independently, and research, understand, and evaluate Bank operations, rules, and regulations. Possess the ability to organize, prioritize, and complete work assignments in a timely manner. Demonstrate a high level of personal integrity and reflect an appropriate level of judgment, maturity, and confidentiality. Successfully interact with all levels of Bank personnel in a positive, constructive manner. Experience: Two to five years of experience in IT audit, internal auditing, public accounting, or regulatory compliance, with a heavy emphasis on financial services. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/20/2025
    $82k-101k yearly est. Auto-Apply 9d ago
  • Division Sales Manager

    WaFd Bank 4.5company rating

    WaFd Bank job in Seattle, WA

    The Division Sales Manager oversees multiple locations, leads by example, and sets the tone for the area by actively building market share. The primary focus for this role is to grow the business through directly and indirectly managing the small business and consumer client acquisition and deposit and lending operations of the branch offices and bankers assigned to the Division. The Division Sales Manager proactively engages in outbound business calling with Branch Managers and other members of the branch team. The Division Sales Manager is accountable to develop, coach, and mentor the Branch Managers on prospecting effectively, creating memorable calling efforts to acquire small business and consumer clients and to refer opportunities to other bankers. They will also be active in the ongoing development of their teams to maximize engagement and performance. A successful Division Sales Manager: Leads by example. Accountable for the Division's successful production and profitability. Will grow its low cost deposit percentage while also coaching the delivery of credit and treasury solutions which allow WaFd clients to prosper. Actively participates in client prospecting and outbound calling efforts, including community outreach. Ensures phenomenal, concierge-level customer service to clients within their division. “Everyone and every business deserve a WaFd Banker” across the division. Develops and oversees execution of strategies to expand the small business and consumer client base including visiting clients on site to better understand their banking needs. Understands the industries and economic conditions within the local market. Is an excellent communicator, demonstrating and modeling ability to explain and build engagement whether new programs, processes, or Bank initiatives. Serves as an ambassador for the bank by participating in a variety of public events, community organizations, community outreach, and speaking engagements designed to promote WaFd Bank. Proactively coordinates business development support from various administrative functions. Ensures compliance with company policies and regulations. Participates, encourages, and supports skill advancement in others through coaching, mentoring, responsive feedback, and accountability. Takes responsibility for continuing to seek ways to elevate their own leadership and business development skills. Reflects the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Bachelor's degree preferred, or equivalent experience in a financial institution. Ability to demonstrate extensive knowledge of small business and consumer lending. Proven aptitude for coaching direct reports to success and resolving conflict constructively and in accordance with company practices and policies. Exceptional customer service skills and ability to professionally deal with colleagues, clients and the public, both electronically and in person, in a manner commensurate with corporate values and culture. Proficiency with smart phone technology and the Microsoft Office Suite, specifically with applications such as Teams, PowerBI, Excel, Word and Outlook. Demonstrated superior sales and operational management skills, including motivational leadership to support a vibrant needs-based sales culture. Willingness to embrace change and inspire others; show initiative and adaptability, and assist with the continued evolution of bank products, services, and strategies. Strong knowledge of WaFd Bank systems, policies and culture. Solid understanding of business banking products and services, including treasury management, cashflow, payroll, insurance and merchant services. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/24/2025
    $89k-107k yearly est. Auto-Apply 19d ago
  • Loan Servicing Specialist

    WaFd Bank 4.5company rating

    WaFd Bank job in Everett, WA

    Min USD $22.00/Hr. Max USD $25.00/Hr. Job Summary Location:This position must be able to work in the Everett office. The Loan Servicing Department has an opening for a Loan Servicing Specialist. The position supports loan servicing functions, delivers comprehensive and prompt customer service to internal and external customers and exercises quality control oversight in the execution of all duties. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and customers. Key functions include but are not limited to the following: Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties within service level standards. Prepare payoff quotes as written requests are received from escrow companies, branches and clients. Receive and post incoming payoff checks and insure any overages are returned to the client. Prepare the lien release for real estate secured loans. Accurate and consistent performance of daily insurance functions. Perform post-closing quality control on modified and newly funded loans. Assist department with other daily functions. Qualifications Position requires a high school diploma or equivalent. Able to deal effectively and tactfully with internal and external clients. Can function well under deadlines. Ability to organize, prioritizes, and communicates status on work assignments in a consistent manner. Ability to perform daily work according to prescribed schedules and be flexible to meet departmental needs. Regular, consistent attendance. Experience in real estate lending processing and documentation is beneficial. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/7/2025
    $22-25 hourly Auto-Apply 60d+ ago
  • Mortgage Loan Officer I

    Navy Federal Credit Union 4.7company rating

    Silverdale, WA job

    To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence. * Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) * Determine and advise members on approved loan conditions and documentation requirements * Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) * Maintain contact with the member, Realtor and/or seller during the entire loan process * Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations * Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends) * Request and obtain documentation needed and forward to Mortgage Processor * Respond to inquiries about mortgage applications, processing status, problems and concerns * Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events * Take first mortgage loan applications via face-to-face interview, mail and telephone * Resolve or arrange for resolution of operational/processing issues, inquiries and complaints * Respond to inquiries and resolve any issues concerning the processing of applications * Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required * Perform other duties as assigned * Ability to work effectively and efficiently with automated systems * Familiarity with accounting, credit, and/or lending principles and techniques * Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution * Exposure to lending application and approval process * Familiarity with mortgage lending concepts and principles * Familiarity with banking/financial industry standards and practices * Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks * Effective database and presentation software skills * Effective skill performing mathematical calculations and working accurately with numbers * Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty * Effective skill in comprehending, analyzing, applying and communicating complex written legal documents * Effective skill speaking and/or presenting in front of groups in a professional setting * Effective word processing and spreadsheet software skills Desired Qualification(s) * Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems * Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations * Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs Hours: Monday - Friday, 8:30AM - 5:00PM Location: 9633 Levin Road NW, Suite 204 Silverdale, WA 98383
    $42k-52k yearly est. Auto-Apply 5d ago
  • Personal Banker

    WaFd Bank 4.5company rating

    WaFd Bank job in Auburn, WA

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values. A successful Personal Banker must: Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. Open new accounts, discuss and refer or originate loans, and onboard new clients. Introduce and demonstrate digital and self-service options to clients. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Comfortable functioning as a concierge or greeter. Make out-of-office calls to businesses, community organizations, and referral sources. Develop competencies and certifications/registration necessary to support branch performance goals. Proactively accepts initiatives and assignments. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Good math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook. Well-developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Ability to demonstrate how to use automated technology to teach clients self-service skills. Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 8/29/2025
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Branch Manager

    Washington Federal 4.5company rating

    Washington Federal job in Sammamish, WA

    Min USD $77,968.80/Yr. Max USD $103,695.00/Yr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! This is a results-driven, high profile bank officer position responsible for the management of all aspects of a retail branch's success. A successful Branch Manager must: * Develop strategies to expand the consumer and small business client base. * Create and execute strategies to develop branch staff collectively and individually. * Meet production goals by coaching, motivating, mentoring, and providing feedback to staff. * Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders. * Make out-of-office calls to businesses, community organizations, and referral sources. * Optimize operational effectiveness and profitability to enhance shareholder value. * Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Ensure high level of customer satisfaction through the delivery of excellent service. * Participate and support skill advancement in yourself and others. * Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. * Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: * Bachelor's degree or equivalent experience in a financial institution * Strong math skills, 10-key and keyboarding. * Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. * Well-developed smart phone and digital channel skills. * Must have valid driver's license, satisfactory transportation and adequate insurance coverage. * Must have excellent organizational and analytical skills. * Superior written and oral communication skills. Experience: * Prior experience in a supervisory/managerial position. * Previous work in sales or client relations; or prior banking experience. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 10/22/2025
    $78k-103.7k yearly 17d ago

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