Washington Regional Medical Center jobs - 137 jobs

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of Major Gifts Officer reports to the Director of Development Administration. This position is responsible for identifying, qualifying, cultivating, soliciting, and stewarding relationships with individuals to secure significant financial contributions for the organization's strategic priorities. This position is responsible for developing donor strategies, crafting funding proposals, managing a portfolio of prospects, and collaborating with hospital leadership and board members to meet fundraising goals. Essential Position Responsibilities * Build and manage a portfolio of major gift prospects and donors, focusing on long-term, philanthropic relationships. * Develop and implement strategies for identifying, qualifying, cultivating, and soliciting major gifts. * Serve in a lead role in soliciting and closing major gifts through face-to-face visits and strategic contacts. * Create and execute major gifts materials, such as briefing memos, proposals, and stewardship reports. * Manage and maintain portfolio activity to meet or exceed fundraising revenue and visit goals. * Work closely with hospital leaders, board members, and development team to coordinate fundraising initiatives and engage donors effectively, including reporting, research, and analysis. * Assist in executing campaigns and donor related events. Qualifications * Education: Bachelor's degree in a related field, required. * Certification: N/A * Experience: Minimum 5-7 years of progressive non-profit fundraising experience, with a preferred focus in healthcare. Professional Skills * Proven track record of closing five- to seven-figure gifts * Exceptional interpersonal and communication skills, with the ability to build rapport with high-level donors and internal stakeholders * Sophisticated understanding of donor-centered fundraising and philanthropic motivations * Ability to synthesize complex information into compelling proposals * Strong organizational and project management skills * Previous experience using donor databases for managing records and tracking activity Work Environment: This position will spend 70% of the time performing job functions within a healthcare administrative environment, sitting and accessing computers and other typical office related devices. This position will spend 30% of the time standing or walking, pushing or pulling up to 25 lbs. Notice: This is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

An interventional radiology technologist works alongside a physician and nurses specializing in interventional radiology. In this career, your primary responsibilities are to set up and operate the equipment needed for interventional radiological procedures.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Health Care Informaticist reports to the Health Care Informatics Lead. This position is responsible for assisting in development of a successful design, implementation, and early stabilization for the Washington Regional Electronic Health Record (EHR) implementation. Essential Position Responsibilities Global * Integrate clinical, business, or information science expertise to lead, design, develop, test, implement, and evaluate informatics solutions and health information technology. * Inform and drive the development, implementation, and evaluation of data structure and decision-support mechanisms that impact the information management for patients and healthcare providers. * Translate and recommend healthcare practice needs into technological solutions for seamless workflow integration. * Champion electronic health record integrity and support patient safety, quality, regulatory, compliance standards, and best practices. * Prepare comprehensive documentation on system configurations and procedures for future reference and maintenance. * Other duties as assigned Information Systems and Other Partner Departments * Partner with the interprofessional healthcare, the Application & IT Portfolio Management, and the Information Services Training teams. * Serve as a change agent and consultant within identified change management models. * Collaborate with Applications and Information Services Training team to support and deliver end user training. Stakeholders & End Users * Work closely with subject matter experts, advisory councils, and workgroups in developing and validating healthcare content and workflows. * Collaborate with and provide recommendations to enterprise leadership and stakeholders to ensure the development of systems that improve documentation accuracy and efficiency while supporting the meaningful collection and analysis of clinical data for performance improvement and healthcare research. * Engage with clinical staff to understand workflows and translate clinical needs into effective EHR solutions. * Work closely with the project team to meet implementation milestones and adhere to project timelines. * Work closely with project team on translating workflows into system build and supporting function/integrated testing. Qualifications * Education: Associate degree in health informatics, Computer Science, Nursing, or related field. Bachelor's or master's degree preferred. * Licensure and Certifications: Active certifications in 1 or more EPIC applications preferred. ANCC Informatics Nursing or other relevant informatics certification preferred. * Experience: Minimum of 1 year experience in health informatics or related field. Previous EHR implementation experience, preferred. Previous EHR experience preferred. Additional Skills * Ability to manage multiple priorities, tasks, and deadlines at one time. * Strong oral, written, and interpersonal communication skills. * Strong analytical and problem-solving skills. * Ability to work independently and in a fast-paced, cross-functional, team-oriented environment. * Strong understanding of clinical process and/or healthcare operations. * Ability to quickly connect and effectively communicate with key stakeholders and end users. * Ability to lead matrixed teams to success, as needed. Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment. This position will spend 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The Business Applications Analyst II reports to the Assistant Manager, Business Applications. This position is responsible for leading troubleshooting, maintenance, and testing of Business Applications. Essential Position Responsibilities * Partner with business stakeholders, internal information services teams, and vendor partners to implement new technology and system features including troubleshooting and resolving defects and issues. * Participate in comprehensive regression analysis, integration, and acceptance testing of application functionality to ensure the highest level of quality and reliability possible. * Responsible for application design and ensuring functionality of business application systems. * Meet with staff and administrative team on a regular basis to remedy issues and improve quality and efficiency of patient care, as needed. * Interact and engage with vendor support sites and staff to support job function and maintain and build vital business relationships. * Partner directly with the application education team to provide updates on system functionality as well as educational opportunities found through troubleshooting system issues. * Ensure that programs and services meet accrediting standards for the Joint Commission, Quality, Promoting Interoperability, and other accrediting and governance programs. * Ensure the safeguarding of protected health information. * Maintain communication through various resources and tools. * Monitor help desk software for new tickets and provide updates through resolution for all tickets. * Assist incoming customer calls and initiates new tickets as needed. * Perform proactive system monitoring for performance, response, and patches. * Lead opportunities to improve processes and systems. * Adhere to all information services policies, procedures, and governance processes. * Lead or participate incident response and downtime procedures. * Prepare and update project lists and timelines. * Formulate, define, and perform complex analysis and implementation of enterprise-wide business applications to ensure functionality. * Responsible for assisting with oversight of application design, database building, testing, troubleshooting, and upgrading systems and documentation of functionality. * Oversee the development and support of coordinated testing plan for applications with regression, unit, system, and integrated testing to ensure application functions as expected for end users. * Serve as a mentor for team members and assist with training, as needed. Qualifications * Education: High school diploma or GED, required. * Licensure and Certifications: HB Certification or PB Certification Preferred * Experience: 4 years of business applications experience as an advanced user or advanced analyst, required Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. Thisposition is responsible for pre-registering patients with pre-scheduled services. Essential Position Responsibilities * Maintain effective working relationships with internal and external clients * Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information * Enter collected information into appropriate software system * Verify insurance eligibility and benefits * Review information entered into electronic medical record and billing software to ensure accuracy * Other duties, as assigned Qualifications * Education: High school diploma or GED * Licensure and Certifications: N/A * Experience: Previous experience with medical billing, coding, or preferred. Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Payment Poster reports to the Billing Manager. This position is responsible for obtaining payment data from different sources and posting payment related information to billing system(s). This position must maintain current knowledge of assigned payment guidelines, policies, and procedures related to various payor types and communicate changes to various areas of the organization, as requested. Essential Position Responsibilities * Collect and post 835 and non-835 remits, including rejections and non-payments to patient accounts correctly to ensure proper revenue cycle process * Review remits via paper or electronic sources to appropriately post adjustments, non-payments, and payments to patient accounts * Create and maintain spreadsheets for payor sources to balance batches posted each day * Review and verify batches versus payments to ensure accurate reconciliation * Provide System Support Coordinator with records of batch transactions * Receive and distribute mail delivered daily * Produce and distribute copies of electronic and paper remits to correct personnel * Maintain filing system of hard copy payment files * Research and review misapplied payments and verify findings to post payment to the correct accounts, as needed * Access company bank website to create electronic file deposit and review correspondence from the bank to confirm deposit is received and correct Qualifications * Education: High school diploma or GED * Licensure and Certifications: N/A * Experience: Previous experience in an analytical, medical billing, or payment posting role, preferred. Work Environment: This position will spend up to 80% of the time sitting while performing work in standard office environment. This position will spend 20% of the time standing and/or walking short distances with occasional lifting, carrying, pushing, and/or pulling up to 50 lbs.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the 10 Best Places to Live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Sterile Processing Technician reports to the Sterile Processing Department Manager. This position is responsible for the decontamination and sterilization of all hospital instruments. Essential Position Responsibilities * Ensure proper protocol is followed for the decontamination of instruments * Assemble and sterilize instruments ensuring proper sterilization technique * Catalog and re-stock crash carts and urology carts * Ensure proper High-Level Disinfection (HLD) of semi-critical items is performed * Assemble case carts as needed for surgical case * Properly open and ensure stock is stored appropriately Qualifications * Education: High school diploma or GED * Licensure and Certifications: BLS, required within 90 days of hire. CRCST certification is due within 1 year of hire. CER certification required within 2 years of hire. * Experience: Previous experience in a healthcare setting, preferred. Work Environment: This position will spend 100% of the time standing and/or walking short distances with frequent pushing, pulling, and/or lifting up to 50lbs. This position will be exposed to body fluids and communicable diseases.

Genie Healthcare is looking for a Radiology/Imaging to work in Ultrasound Tech for a 13 weeks travel assignment located in Fort Smith, AR for the Shift (5x8 Days - Please verify shift details with recruiter, 07:00:00-15:00:00, 8.00-5). Pay and benefits packages are estimated based on client bill rate at time the job was posted. These rates are subject to change. Exact pay and benefits vary based on several things, including, but not limited to, guaranteed hours, client changes in bill rate, experience, etc. Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with company matching (50% up to 6% of what you contribute)

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner. Essential Position Responsibilities * Transport medical records to the HIS department while obtaining verification of record receipt * Assemble and scan medical records utilizing the electronic medical record (EMR) software * Remain knowledgeable regarding ROI in order to appropriately assist with release requests * Assist other departments and users on location of documents within EMR software * Appropriately utilize the transcription system for accessing documents, as needed * Effectively communicate with physician offices for retrieval and completion of needed documentation * Identify duplicate medical records and combine, as appropriate * Perform analysis of documentation in patient chart and utilize for reporting purposes * Issue deficiencies for missing information within the medical record * Assist with answering correspondence from outside agencies regarding their billing needs Qualifications * Education: High School Diploma or GED * Licensure and Certifications: RHIT or RHIA certification, preferred. * Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred. Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Registration/Checkout Clerk reports to the Clinic Manager. This position is responsible for overseeing the activities of the front office. Essential Position Responsibilities * Engage with customers, patients, guests, and coworkers in a positive and professional manner * Communicate clearly and effectively with patients, clinic staff, and providers * Perform office and administrative duties in an effective and efficient manner * Schedule appointments * Register patients * Collect co-payments and deductibles * Verify insurance eligibility Qualifications * Education: High school diploma or GED * Licensure and Certifications: N/A * Experience: Previous experience in a clerical support role, preferred. Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50 lbs.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Inpatient Coding Manager reports to the Director of Revenue Integrity. This position is responsible for managing staff to ensure accurate and timely coding of all outpatient facility records. This position will address personnel, production, and system issues and are responsible for overseeing and supporting the continued development of the coding department. Essential Position Responsibilities * Organize, direct, and coordinate daily job functions of the inpatient coding teams * Develop and maintain department policies and procedures, productivity standards, and educational and training materials for coders across all specialties * Educate providers and other health care professionals on proper documentation practices to ensure accurate billing practices * Apply coding knowledge to lead the DRG, MCC/CC, hierarchal condition categories, and risk adjustment coding efforts as well as supportive activities. * Work with clinical quality to ensure accurate capture of outcomes data as directly correlated with complications, PSI/HACs, readmissions and mortality measures. * Communicate coding issues with necessary parties and ensure timely education is provided if processes are updated * Ensure all inpatient coding processes meet state and federal regulatory requirements * Maintain a current knowledge of ICD-10-CM, ICD-10-PCS, CPT and HCPCS coding; including continuous knowledge of quarterly and annual code changes, coding rules and guidelines as well as LCD/NCD guidelines * Conduct ongoing performance assessment of staff competency and provide timely and appropriate feedback * Enforce the use of physician queries, as appropriate * Perform continuous quality and compliance review of coded records and ensure accuracy by the coding specialists * Work closely with central billing, clinical documentation improvement program and other services to assist and/or coordinate in resolving account, coding, and charge capture issues Qualifications * Education: High school diploma or GED; Bachelor's degree preferred * Licensure and Certifications: Obtain within 1 year AHIMA credentials: RHIT, RHIA, CCS, or CCS-P and/or, AAPC credentials: CPPM, CPMA, CRC, COC, CPC, or CPC-H, required. * Experience: Minimum 2 years in a supervisory or management role, required. Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting and/or carrying up to 50 lbs.

Assist patients through the use of x-rays, ultrasound, magnetic resonance imaging, and other imaging techniques. Evaluate patients once their procedures are complete and care for them until they are discharged. Help meet patients' needs and manage their pain levels.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Medical Assistant reports to the Clinic Manager. This position is responsible for assisting the nurse and front office with day-to-day duties. Essential Job Responsibilities * Obtain patient vitals and input data into the electronic medical records system * Perform any necessary CLIA-waive tests * Clean room after patient use * Ensure exam rooms are adequately stocked with necessary supplies * Appropriately process soiled instruments * Assist front desk with daily operations, as needed Qualifications * Education: High School diploma or GED * Licensure and Certifications: CPR, required. * Experience: Minimum of 2 years' experience in a previous medical assistant role, preferred. Work Environment: This position will spend 80% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 pounds. This position will spend 20% of time sitting while performing work in a standard office environment.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The Clinical Applications Analyst I reports to the Assistant Manager, Clinical Applications. This position is responsible for troubleshooting, maintenance, build, and testing of clinical applications and associated solutions. Essential Position Responsibilities * Partner with business stakeholders, internal information services teams, and vendor partners to implement new technology and system features including troubleshooting and resolving defects and issues * Participate in comprehensive regression analysis, integration, and acceptance testing of application functionality to ensure the highest level of quality and reliability possible * Assist with the application design and implementation of enterprise-wide clinical systems * Participate in customization, database building, testing, and troubleshooting of system functionality * Ensure adequate documentation of system configuration and test results * Interact and engage with vendor support sites and staff to support job function and maintain and build vital business relationships * Partner directly with the application education team to provide updates on system functionality as well as educational opportunities found through troubleshooting system issues * Ensure that programs and services meet accrediting standards for the Joint Commission, Quality, Promoting Interoperability, and other accrediting and governance programs * Ensure the safeguarding of protected health information * Maintain communication through various resources and tools * Monitor help desk software for new tickets and update and provide resolution for existing tickets * Assist incoming customer calls and initiates new tickets as needed. * Prepare and update project lists and timelines * Perform proactive system monitoring for performance, response, and patches * Actively seek opportunities to improve processes and systems * Adhere to all information services policies, procedures and governance processes * Participate in incident response and downtime procedures. Qualifications * Education: High school diploma or GED, required. Clinical license, preferred. * Licensure and Certifications: N/A * Experience: Two years of clinical applications experience as an advanced user or support analyst, preferred. Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Clinical Research Program Manager reports to the Chief Medical Officer (CMO). This position is responsible for the day-to-day management and execution of clinical trials, ensuring adherence to protocols, regulations, and ethical guidelines. This position is responsible for participant recruitment, data collection, documentation management, and overall clinical study coordination. This position plays a vital role in monitoring participant safety and well-being. Essential Position Responsibilities * Manage research projects, including protocol implementation, data collection, and ensuring adherence to regulations and ethical guidelines. * Ensure all study activities are conducted in accordance with approved protocols and relevant regulations, including Institutional Review Board (IRB) requirements and HIPAA. * Recruit, enroll, and manage study participants, ensuring informed consent is obtained and safety is prioritized. * Collect, compile, document, and verify accurate and complete data from participants, including case report forms, adverse event reports, and other study documentation and report progress on an ongoing basis. * Work collaboratively with researchers, clinicians, and other team members to facilitate research activities. * Assist with technical aspects of research, such as data entry, database management, and specimen collection. * Conduct literature searches, assist with grant applications, and contribute to the development of research publications. * Remain knowledgeable and up to date on the latest research methodologies and guidelines. * Serve as a primary point of contact for study participants, researchers, and other stakeholders, ensuring clear communication and coordination. Qualifications * Education: Bachelor's degree in a related field, including biology, health sciences, or nursing, required. Master's degree in related field, preferred. * Licensure and Certifications: Certified Clinical Research Coordinator (CCRC) * Experience: Previous experience in a clinical setting, preferred. Previous experience in data mining and reporting within EMR, specifically Epic, preferred. Professional Skills * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Proficient in data entry, database management, and statistical software. * Ability to work independently and as part of a team. * Knowledge of research protocols, regulations, and GCP guidelines. * Understanding of ethical research principles and participant safety. Work Environment: This position will spend 40% of time standing or walking while performing work in an acute health care setting, including patient rooms. This position will spend 60% of time sitting while completing administrative job duties. This position will occasionally push, pull, lift or carry up to 50 lbs. This position will serve a culturally and linguistically diverse patient population. This position may be exposed to communicable diseases and bodily fluids. Notice: This is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Clinical Nutrition Manager - Registered Dietitian reports to the Nutrition Services Director. This position provides oversight for overseeing nutritional care, managing dietitians and technicians, developing nutrition policies, ensuring regulatory compliance, and collaborating with healthcare teams to provide comprehensive patient care. This position participates in budget development and management. This position is responsible for leading staff, maintaining quality standards within nutrition services and remains knowledgeable and current with nutrition updates to improve patient outcomes and meet health standards. Essential Position Responsibilities * Direct the nutrition care process, including patient assessment, care plan development, intervention, monitoring, and evaluation for patients with complex medical needs. * Develop, implement, and evaluate policies and procedures for nutritional care and food service operations to ensure they align with best practices and regulatory standards. * Maintain culture of safety through staff development, engaged leadership, and change management. * Analyze nutrition-related data and outcomes to drive program development, identify areas for improvement, and maintain a high standard of care. * Collaborate and engage with physicians, nurses, and other healthcare professionals to integrate nutrition care into the overall patient treatment plan. * Manage departmental budgets, ensure appropriate staff, space, equipment, and supplies for nutrition services, and handle employee relations issues for department. * Provide workforce management leadership for department through hiring, training, and supervising clinical dietitians and technicians, conduct performance evaluations, and provide ongoing education and professional development to the team. * Develop education and training programs to support staff development. * Conduct training sessions or in-services to ensure staff remain up-to-date and know how to provide nutrition education to patients and families. * Promote an engaged and respectful work environment. Qualifications * Education: Graduate of an accredited dietetics program * Licensure and Certifications: Registered Dietitian with the Commission of Dietetic Registration (CDR) and Arkansas Dietetic license * Experience: Minimum of 3 years experience in a clinical nutrition role, required. Strong leadership, interpersonal, and effective communication skills are essential for managing a team and collaborating with diverse healthcare professionals. Must possess a deep understanding of nutrition science, clinical assessment, and meal planning for various medical conditions. Must have the ability to analyze situations, solve problems, and adapt to new challenges in patient care and departmental operations. Work Environment: This position will spend 60% of time sitting while performing work in a standard office environment and 40% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. Notice: This is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Director of Surgical Services (the "Director" or "DH") reports to the Vice President/Assistant Chief Operating Officer (the "VP"). This position is responsible for strategic leadership, operational oversight, and clinical excellence within surgical services. This role ensures the delivery of high-quality, compliant, and patient-centered care across surgical services. This position is responsible for leading a multidisciplinary team, driving performance metrics, financial management, ensuring regulatory compliance, identifying key areas for business development, and contributing to growth and innovation within surgical services. Essential Position Responsibilities * Support the development and implementation of strategic planning for surgical services, including program development, growth initiatives, capital planning, and workforce management, including recruitment, retention, and development. * Supervise clinical operations, including nursing and other healthcare services. * Oversee daily operations of surgical services, ensuring efficient workflows, resource utilization, and patient safety. * Ensure the highest standards of quality of care, compliance with regulatory requirements, and patient safety are operationalized and maintained. * Prepare and manage the budget and financial performance for surgical services operations, including cost control, revenue generation, and maximizing profitability and growth working directly with accounting, operations team, and senior leadership. * Develop and implement productivity measures and methods of budget control within assigned areas of responsibility to further the mission, values, and strategic plan. * Monitor Key Performance Indicators (KPIs) and identify opportunities for process improvement, implement new technologies and best practices, and promote a culture of continuous improvement. * Build strong relationships with community members and partners, patients, clinical staff, vendors, and other key stakeholders, fostering effective communication and collaboration. * Actively participate within the operations team and with senior leadership on long range planning that promotes the System's strategic plan and supports future community health needs. * Provide a framework and collaborative culture in which clinical care staff and leaders can effectively plan, direct, coordinate, provide, and improve health care services. * Lead, develop, and motivate a team of managers and clinical care staff within surgical services driving initiatives, performance, and engagement. * Oversee and ensure the development and implementation of standards, policies and procedures, education and training, critical paths, and other processes which integrate surgical services in the System. * Ensure compliance with all applicable regulations, standards, and accreditation requirements. * Actively participate with Hospital and System management to ensure that the Hospital is in compliance with hospital facility and environment of care accreditation standards of The Joint Commission and related federal, state and local regulatory requirements, including Medicare Conditions of Participation, Rules and Regulations for Hospitals and Related Institutions in Arkansas, as administered by the Arkansas Department of Health. * Accurately assess needs and services to develop an organizational culture focused on continuously improving performance to meet the changing needs of the community. * Focus on enhancing patient experience and safety throughout surgical services. * Serve in an administrative capacity with 24/7 accountability. Qualifications * Education: Graduate from an accredited nursing program, required. Master's degree in related field, preferred. * Minimum of four (4) years of healthcare experience in data collection and analysis, leading teams to success around a common goal, developing and implementing systematic changes and implementing policy and procedures that perpetuate a customer centric environment. * Strong leadership ability: exhibits self-awareness and leverages emotional intelligence to build relationships, communicate, negotiate, and manage conflict. * Ability to analyze data and use metrics to drive decision-making and improvements in quality, efficiency, and financial performance. * Ability to prioritize and delegate effectively. * Possession of a valid Arkansas driver's license is a requirement for this job. Distinguishing Features of the Department Head (DH) Position: Under general supervision of the Vice President, the Department Head is responsible for the direct governance of the surgical services category of business. The DH administers and coordinates the operations of this function to ensure proper management and effective operation of the delivery of care in accordance with established accreditation, regulatory and professional standards, together with applicable Hospital and System policies and procedures. Responsibility involves effective strategic planning and operational coordination with multiple Hospital and System support functions.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Phlebotomist reports to the Laboratory Supervisor. This position is responsible for ensuring the proper collection, labeling, and transporting of blood and other patient specimens. This position interacts closely with laboratory staff, patients, nursing, and medical personnel in the collection of specimens. Essential Position Responsibilities * Ensure patient is greeted and properly identified using the proper identifiers * Perform proper venipuncture procedures and dermal skin specimen collections, therapeutic phlebotomy, and collect blood cultures utilizing aseptic technique * Adhere to proper labelling requirements for blood banking purposes * Prepare specimens for transport to the laboratory * Assist with troubleshooting phlebotomy equipment * Document specimen related information in the laboratory information system * Clean and maintain phlebotomy equipment and reports issues to leadership, as needed * Assist with specimen processing and distribution to different laboratory departments * Comply with HIPAA and accreditation agency rules and regulations * Follow safety and infection control guidelines * Communicate effectively with internal and external customers * Assist with other duties, as assigned Qualifications * Education: High school diploma or GED * Licensure and Certifications: National phlebotomy certification, preferred. * Experience: Previous experience in an acute hospital setting or phlebotomy role, preferred. Work Environment: This position spends 90% of work time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position spends 10% of time sitting while performing work in a standard office environment. This position has potential exposure to body fluids and communicable diseases. This position requires acute visual perception to read test orders for requisitions or test labels. This position serves a culturally and linguistically diverse patient population.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Laboratory Assistant reports to the Director of Laboratory. This position is responsible for providing support for Medical Laboratory Technicians and Medical Laboratory Scientists and performs duties under the supervision of a Medical Laboratory Scientist. Essential Position Responsibilities * Perform specimen processing functions for the Core Lab and/or Microbiology departments which includes centrifugation and aliquoting of specimens, gram staining and culture set-ups * Load analyzers and perform maintenance * Perform waived and rapid kit testing * Assist with send out specimen processing * Provide phlebotomy support, as needed Qualifications * Education: High school diploma or GED * Licensure and Certifications: Laboratory Assistant and Phlebotomy Certification, preferred. * Experience: 1-year medical laboratory assistant experience is preferred Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50lbs.